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Hi all.
I have an MDA c.III with WM6.
Everything seems to work fine, except the phone does not ring when called.
I can hear audio (tried mp3 and FM radio), I hear ther reminders from calendar and tasks, I also hear the SMS notification.
However, when someone calls me, the MDA vibrates (if set to do so) but does not ring.
Upon choosing the ring, if i "click" the test button the ring sounds.
When called, it doesn't.
I have tried quite a lot with settings (there are several points for this in the software) to setup the rings; however, it simply doesn't make a sound upon incoming calls.
Would anyone have any suggestion (or simply the solution) for this problem?
Gyc
Had a similar problem and found that other installed software seemed to effect it. Similar tale with sms notification but a soft reset seemed to resolve the issue but it's not an ideal solution.
Most likely this is a file association problem. If you've installed another media player and associated WAV, MP3, WMA, etc. then the phone will not ring. The association needs to remain with the Windows Mobile Media Player.
I've tried to verify this, but where do I tind the file associations in WM6?
gyc said:
I've tried to verify this, but where do I tind the file associations in WM6?
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Is the phone volume (as opposed to the pda sound volume) slider turned up ?
Phone volume is ok (there are 2 sliders, one for PDA, one for phone).
I checked file associations with Total Commander.
Media files are correctly associated with windows media player; when "clicked" upon WMP starts and plays the files, including the ring tones.
However, when called the phone still does not ring...
What the heck...
gyc said:
Phone volume is ok (there are 2 sliders, one for PDA, one for phone).
I checked file associations with Total Commander.
Media files are correctly associated with windows media player; when "clicked" upon WMP starts and plays the files, including the ring tones.
However, when called the phone still does not ring...
What the heck...
Click to expand...
Click to collapse
Puzzling. I guess you've checked all the obvious things - ring volume, settings in the phone options, sound & notification options, etc. Have you also tested if the phone will vibrate if you turn audio off, or does it still go directly to VM? Has it ever rang? Do you have any other phone / dialer software running, a recent change? Could be a ROM or [gasp] self-inflicted issue. If all else fails - hard reset or switch ROMs.
hotmail said:
Puzzling. I guess you've checked all the obvious things - ring volume, settings in the phone options, sound & notification options, etc.
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Click to collapse
Yep.
hotmail said:
Have you also tested if the phone will vibrate if you turn audio off, or does it still go directly to VM?
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It vibrates normally.
hotmail said:
Has it ever rang?
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I got it second hand; the information I have is that it used to ring and vibrate normally before it got to me.
hotmail said:
Do you have any other phone / dialer software running, a recent change?
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No other phone software.
No recent changes that I have performed, apart from the normal menu items personalization, chosing ring tones, audio volume and adding a few mp3's.
hotmail said:
Could be a ROM or [gasp] self-inflicted issue. If all else fails - hard reset or switch ROMs.
Click to expand...
Click to collapse
I'd really need to avoid that because I use the phone for work and 1) do not have the time right now to reisntall all the applications 2) cannot risk to brick the phone and be left "hanging" without.
*
gyc said:
No recent changes that I have performed, apart from the normal menu items personalization, chosing ring tones, audio volume and adding a few mp3's.
Click to expand...
Click to collapse
The only other suggestion I might offer is to ensure that your ringtones are good. Try using the stock ringtones that came with the Windows Mobile, if you aren't already. You can find them in these forums if you need them. Maybe also try different types, all small files, such as WAV, WMA, MP3 and see if you can make ANY of them work.
All media files work when played with WMP.
Also, while configuring the ringtones, hitting the "test" button ringtons play ok.
That's precisely the odd thing.
Everything works fine (calendar alerts, alarm, sms slerts, fm radio, mp3's, etc.) except that when called the phone does not ring!
So far it is the ONLY thing that does not work in my phone!
It's sooo frustrating...
gyc said:
All media files work when played with WMP.
Also, while configuring the ringtones, hitting the "test" button ringtons play ok.
That's precisely the odd thing.
Everything works fine (calendar alerts, alarm, sms slerts, fm radio, mp3's, etc.) except that when called the phone does not ring!
So far it is the ONLY thing that does not work in my phone!
It's sooo frustrating...
Click to expand...
Click to collapse
Check settings by starting the phone (green phone button) > Menu > Options > Services tab > select Call Forwarding > click Get Settings.
Ensure you don't have the "Forward all incoming phone calls" box unchecked. Also check the third drop down list that indicates how many seconds before forwarding to voice mail. Set it to 20 or 30 seconds.
Should look something like the attached. Except your voicemail service number will be different depending upon your location. If this doesn't work, then I'm tapped of ideas - sorry.
Thanks for the suggestion, but didn't work.
I suppose I'm only left with hard reset...
But I'd really hate to do it...
.wav and .mp3 will play but not .wma
I'm having this same problem too. I think I caused the problem when I installed MortPlayer and associated file extensions with Mort. Even with uninstalling Mort, .wma files won't play. What's interesting is .wav files and .mp3 WILL play as the ringtone. I've checked file associations and .wma = Media Player but the .wav extension is somehow not listed (using Schaaps Advanced Config to see file extensions.) Thoughts on this very frustrating problem are appreciated!
I'm sorry if I'm not very encouraging, but I simply gave up.
I use my phnoe mostly for work, so I cannot afford to have it inoperative as I try other roms or windows installations.
In some way, I have come around the problem by using a bluetooth earpiece that rings. It's not very loud, but it helps.
Hello gyc,
I also had that problem several times and in my case it was always related to 3rd party MP3-Software. Have a look at http://wiki.xda-developers.com/index.php?pagename=Artemis_Problems and try, if fixing the entries at the registry (e.g. using total commander ce) helps ...
Matthias
So I had a TP2 (from Telus) for approximately 2 months with the stock ROM. I put some custom ringtones on it, and set it up to play a sound and vibrate on incoming calls, incoming SMS, incoming e-mail.
When I first start the device, everything works fine for a while, however, after some period of time (varies) the audible alerts for SMS and e-mail stop working...still works for incoming calls (so it's not muted or anything).
Randomly, the vibrate feature will stop "working" as well, it won't completely stop working, but instead of a long vibrate, I get ONE vibrate (like you get when you push a key on the soft keyboard).
I upgraded to an EnergyROM WinMo6.5 ROM last night, and this afternoon this problem surfaced AGAIN.
Any solutions / thoughts?
Thanks
convert your sounds into another format.
faria said:
convert your sounds into another format.
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Click to collapse
What format?
All three (including the phone ringer, which always works) of the sounds-in-question are MP3s.
Try using WMA
though I must say my TP2 works fine with MP3 media as well.
same thing happens mine too. mostly ok but sometimes no sound from my tp2 or different ring tones. I have original rom
Nope. This is most likely a hardware issue, unless you are running a non-ATT device. The format has nothing to do with it; the device can actually play movie files (audio portion) without a single problem, even when on the storage card. It sounds like a hardware problem about the vibrate thing. But, that notification thing sounds pretty much software. Try with the stock sounds and see if it makes a difference then put the custom ones on main memory and try again.
My Phone seems to have itself stuck with the Ringtone on silent. Every setting says its up. Audio Manager has all the volumes up. Message tones work and so do system / media and alerts. But the ringtone will not make a noise..
When I press the volume up button on the home screen.. it comes up with Silent Ringtone Selected..... Is there any way to get rid of this?
Thanks in advance
Solved....
Just Wipe data + cache
reload ROM and restore all apps back from default and bingo...
I know this may seem over kill but it works and I really need my ringtone on the phone (wife due to go into labour any day soon)
Thanks
Sound Issue
Hello, same problem, NO SOUND.
Which data do i clear? and what cache?
Thanks a great deal
Try fixing it with "AudioManager Widget" from the android market.
nihilist_ said:
Audio Manager has all the volumes up.
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3722 said:
Try fixing it with "AudioManager Widget" from the android market.
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Click to collapse
Lol. If people would read, this forum would be so much more usefull.
Sent from my Evil Lair using Doomsday Device
Silent Ringtone
I'm actually having this same problem, and it's 2 years later. I believe that I have found the solution though.
I'll start out by saying I got my Droid Pro about a week ago.
I downloaded the "Voice Recorder" app by Mamoru Tokashiki.
I would record audio for ringtones (generally song snippets because I'm too lazy, or stupid, or I like to make more work for myself than downloading the actual ringtones). I would retitled the files (.3gp) and hit "Set as Ringtone." Then if I toggled my volume rocker it would say Silent Ringtone Selected.
I came to these forums and immediately knew that I didn't want to root my phone or do anything like that. So a lot of people suggested it was the software. I ditched the software and downloaded "Tape-a-talk" by Markus Drosser. It records in both .3gp and .wav. I use the .wavs because they sound so much better.
It worked for me once, but then I started getting the same message. It couldn't have been a problem with the software because I ran two different apps. It's something with the way that the android system saves the files.
I tinkered around with a process that is working for me now (it involves a lot of turning on and off which is annoying, so get prepared).
1. Open recording app (I use tape-a-talk) and record your audio. It shouldn't matter the duration (I thought I was getting the silent ringtone error because my files were too long, but that's not the case).
2. Immediately set the recording (labeled with some generic date like 03-19-2012.wav) as your ringtone. Toggle the volume rocker to check if you get the silent ringtone selected. (If you do, then try re-recording as .3gp. If that still doesn't work then this process probably won't work because something else major is wrong with your phone).
3. Turn off the phone.
4. Power back up (30s downtime).
5. Open up Settings>Sounds>Phone Ringtone. If 03-19-2012 is set as your ringtone then you should be pretty okay. Go back to the home page and toggle the volume rocker again to double check.
6. Turn off the phone then power it back up.
7. Go back into your recording app and find the generic file, rename it to what you want.
8. Set the newly titled .wav or .3gp as your ringtone.
9. Toggle the rocker to make sure it saved properly.
10. If it did, then turn your phone off. Turn the phone back on and open Settings>Sounds>Phone Ringtone.
If everything worked it should have your ringtone set and saved with the new file name.
Then you're free to enjoy.
That process works for me.
Some people may still claim it is the software, but in my experience it is a matter of how your phone ends up saving the recorded files.
This information is useless if you're talking about downloading a ringtone, btw.
Hope this helps anyone in the future.
solution
i had the same problem so i searched in every option from settings
so here are the steps...
settings -> sound -> ringtone -> phone ringtone
when you open the "phone ringtone" you will see that your phone is set on "silent". well all you have to do is to choose another ringtone from that list, or, if you want a song from your music player you just set a random ringtone from the list and then go in "music" and set as ringtone your favourite song.
hope it helped ^_^
Hi!
I also had this problem on my older Desire Z, but then it just kept changing all notification / ringtones sounds to ramdom .mp3 files on the SD card. Not when connecting in Mass Storage mode, but without any intervention from my part.
Now it will change some or all sounds (ringtones, notifications, alarms) to "Unknown ringtone". You can see it in the screenshot. When I try to change them back to something, in the list where I should choose the file, no sound will play when I tap on them (usually, you can preview the sound before accepting). After I choose the file I want, the Personalize menu will still show "Unknown ringtone". The only way to get it back to normal is a phone reset, and then all my ringtones will get back to the ones I've chosen initially.
I should note that I use only custom ringtones, all of them are on the Mass Storage memory in "Audio/Ringtones", "Audio/Notifications" and "Audio/Alarms". I don't use any ringtone app (like Ringdroid etc.) and I only have "normal" apps installed (some games and popular apps from known developers).
This thing happens at random, at least once a day, I don't connect the phone in Mass Storage mode, it just sits on the table and suddenly the ringtones are gone. The worst part is that nothing will play, so I won't receive sound notifications for alarms or incoming calls, only vibration if it is set so.
I searched and read a lot of threads on diffeent forums, a lot of people have this problem on other phones and Android versions, but nobody had an explanation or a solution. Could it be an app I use? I can make a list of everything I installed...
I'd appreciate any help, this problem is very annoying.
After a lot of testing and cursing the phone, I think I found the problem. I re-converted all my mp3 ringtones to 96kbps, mono, no ID3 tag, no embedded album picture, just plain .mp3. It now seems to work fine for two days.
I think the random change happens only for big mp3 files or for mp3 files with album art. Hope it helps, if somebody will have the same issue.
check the setting of you profiles. see if it has the same ringtones.
Sometimes when receive incoming call, phone won't ring, just vibrate. That's happening randomly, sometimes it's ok for 2 days and then start, sometimes on every couple of calls, for 2-3 calls it's not ringing and then start to ring normally again... Of course, I'm not in silent mode, volume is set to max, when enter settings and select ringtone, it plays fine...
This start when I upgrade to Lollipop, on stock rom and custom roms, tried 4-5 roms, all Sense. I run RUU for couple of times, for clean start of new rom, my firmware is up to date, but it happens every time, so I think it is Lollipop problem, not rom.
Is anyone experienced this problem too, or know some solution?
Thanks.
So no one have this problem? For everyone phone rings fine every time?
Try to restart the phone. It will solve the problem for you. My wife's phone had same problem and that's what I did.
Yes, I restart the phone and the problem re-apear shortly, so that is not the solution.
m8 problem
I have the same fcking problem for over 2-3 months now and I think it's lollipop problem, it's very annoying every day I got dozens of missed calls ...i don't know what to do, did you find anything ?? Thanks
Did you set some ringtone which came with Lollipop, or some of yours personal ringtones?
I always use my ringtone, simple mp3 file, but I select one of pre-installed ringtone about 3 weeks ago and have no problem since. Don't know why, but it seems that Lollipop have some problems with some mp3 files. Those files plays perfectly well in any music app on phone, but if you set it like ringtone, sometimes ringing and sometimes not.
I found some program that helps to "convert files to Android-playable" so I convert my mp3 ringtone with that program (still mp3, but larger size) and will see if that helps.
I have done it today so must pass week or two to be sure if it helps or not, will post here.
So, my converted ringtone didn't work. Then I tried to put the mp3 file in to /system/media/audio/ringtones where the other ringtones are, but that didn't work either. I noticed that most of stock ringtones are in .flac format, so I converted my ringtone to .flac and it worked! My phone rings normally for 2 weeks now.
So, if anyone have problem with their custom ringtones, just convert them to .flac format with any sound converter on PC and that will be fine.
Ok I will do it your way, just to inform you, I did a factory reset for nothing same as before everything is working like, notification sound, message sound, music player but still no incoming sound, this is a really fcked up thing, it's nothing to repair the software is fcked up I guess,I am so dissapointed
Just convert your ringtone to .flac format with any free converter (ask Google), and it will be fine. For me, it's working over the month now.
The ringtone sound is fine now(tried it your way), but now I have another problem with mic, when someone tries to call me they can't hear me only on speaker mode, really mad now X(.
It might look silly, but try to make G calibration (Settings>Display & gestures>G-sensor calibration)