I've installed the new ROM - so far mostly positive.
There is one thing driving me mad (no not the time on the today screen )
I leave the Jasjar switched on and connected / charging via USB. It stays on OK but keeps going back to the password screen.
What I want is to enter the password when ever it switches on. If the device stays on then I don't want to have to enter a password.
Anyone got any ideas???
do you have push mail setup?? if so it could be exchange policy enforcing it.
Carnivor said:
do you have push mail setup?? if so it could be exchange policy enforcing it.
Click to expand...
Click to collapse
No.
bjashton
If im correct in what im reading u want to turn off the normal password screen (1 with the big buttons) but just have a password as to say when you switch the phone on like a sim password
scotjen1 said:
If im correct in what im reading u want to turn off the normal password screen (1 with the big buttons) but just have a password as to say when you switch the phone on like a sim password
Click to expand...
Click to collapse
More information...
The problem is with the device password - NOT the SIM password which works as expected.
Under...
Settings -> Lock
I have ticked "Prompt if device is unused for" and set the time to 0 minutes.
In the previous ROM this meant that when-ever the device is switched off / on it would prompt for the password. However if the device stays on, for example when it's connected to external power then it just stays on - the password screen never appears.
In the new ROM after 1 minute without being used it reverts to the password screen. If you change the "Prompt if device is unused for" time as above then you can make this longer but then you lose the benefit of the switch-on password for this ammount of time.
What I want...
If you turn the device off it prompts for password when you turn it back on.
If the device stays on it never prompts for a password.
I suspect this is a side effect of the new security features that allow IT administrators to set a password timeout. They probably wouldn't want the user bypassing this by leaving the device on. However they have chosen what to me is a strange behavior for "0 minutes" with a timeout of 1 minute when the device is on.
bjashton said:
Carnivor said:
do you have push mail setup?? if so it could be exchange policy enforcing it.
Click to expand...
Click to collapse
No.
Click to expand...
Click to collapse
even without push email ... once your administrator decides to install Exchange SP2 the e-mail sync won't work without password setup unless he manaully disable it (the default is simple PIN and time is 5 minutes).
Has anyone found a solution to this problem?
It's driving me nuts so I've had to turn the password feature off, but I'd really like to be able to turn it back on.
Thanks guys.
Hello everybody,
still no solution for this password problem.
I'm having the same problem since upgrading the rom on the tek 9000.
Even if you are using the TOM TOM the pda after about a minute it reverts back to the password screen.
Anybody??????????????????????
Ciao
Gigino
try the new orange or jasjar rom.
ks2k said:
try the new orange or jasjar rom.
Click to expand...
Click to collapse
I can confirm the Orange UK 1.30.90 WWE ROM contains the same behaviour :-(
gigino said:
Hello everybody,
still no solution for this password problem.
I'm having the same problem since upgrading the rom on the tek 9000.
Even if you are using the TOM TOM the pda after about a minute it reverts back to the password screen.
Anybody??????????????????????
Ciao
Gigino
Click to expand...
Click to collapse
yes, with tomtom it makes very hard to keep writing the password when you are driving.. There must be a solution!!
Hello everybody,
looks like nobody has find a solution to this problem yet.
Lets try to keep this thread open to see if anybody while come up with an idea.
Have a Good Easter everyone.
Ciao
Gigino
Not a complete fix but you could set the timeout to something like an hour.
I've got the password set on mine and don't find it too intruative with a decent timeout set.
I'd guess that it doesn't activate with certain apps as I've not noticed it locking with TCPMP though I may just end up pausing it before the timeout occurs and resetting the countdown.
Ok, after being extremely peeved about this bug I just found a solution that works fine, at least on my Universal:
http://www.pdagold.com/software/detail.asp?s=221
This official M$ password utility from the stone age of Pocket PCs works as it should. (Just remember to turn off the WM5-password lock before turning on the old password utility.)
Hello every1
after a lot of searching for the past month after I did the Rom upgrade on my Qtek 9000 I've find the solution to stop the Password screen to appear when you are using TOM TOM Navigator 5.
Go to this URL and you well find the instraction on how to do it.
http://www.gpspassion.com/forumsen/topic.asp?TOPIC_ID=51293
Hope this well be helpful to someone.
I've been using it for a month now and it works fine.
Ciao
Gigino
That fix is too complicated for me.
Anyone else got a simpler solution?
This password reset is driving me nuts too!
If Windows Mobile 5 is supposed to be more secure, this just makes me want to turn the password option off - making it less secure!!
NEW ROM - £$%$^ Password screen keeps appearing
I have a fix! (I think)
1. Get a registry editor (I used minied of sourecforge.net, because its opensource, but there are many others available)
2. Go to the following key:
HKEY_LOCAL_MACHINE\Comm\Security\LASSD\AE\{50C13377-C66D-400C-889E-C316FC4AB374}
- The value called AEFrequencyType will be 1. Change it to 2.
- Ensure the value called AEFrequencyValue is 0
Exit the editor and reset the device.
From now the device should only lock to the password screen when the power shuts off, as per pre-AUK2 behaviour.
Note that if you go in to the lock settings screen, it will try to change the AEFrequencyType value back to 1. Also, this will *not* work if you have an Exchange 2003 enforced policy for this setting active. The policy will overwrite it.
Mine says ASFrequencyType\0 (0x0)
Is this what I edit?
When I click to edit, I have options of 'New DWORD' or 'New String'
Not sure what to do now.
Any idea please?
Which registry editor are you using? It sounds like when you're clicking, it's trying to create a new value, possibly the default value for the key, rather than edit the existing AEFrequencyType value. Most registry editors have a tree structure of the keys in the left hand or upper pane, and the list of values in the right or lower pane. Make sure you have the value highlighted in the right or lower pane before you click edit.
First though, my apologies, one step I missed: Before you do the registry edit part, make sure you have set a password and set the device to prompt if device unused for 0 minutes in Settings -> Lock.
Lastly, can you clarify - is the ASFrequencyType or AEFrequencyType you've got in your registry?
hey "Mutant"....I just tried your method by changing the registry AEFrequencyType from 1 to 2, and it seems to be working fine, thanks a lot. Have you up to now, found any other problems?
Related
Hello Everybody.Has someone come up with a tweak to get rid of the 3 seconds ring delay (alsmost 2 rings) on the QtekUniversal? i tried the tweak from Tweaks2net but doesn't have any effect on the phone even after resetting it;
Could someone help me out?
T5kanking you all in advance for your valuable inputs.
Brgds, Adhoc
upgrade your radio rom to version 1.06
Ringer delay
kevin666 said:
upgrade your radio rom to version 1.06
Click to expand...
Click to collapse
Hello Kevin.
Thanks but this is not enough.
Adhoc
TO BE DELETED
TO BE DELETED; SORRY FOR THIS DOUBLE MESSAGE
Re: Ringer delay
adhoc said:
kevin666 said:
upgrade your radio rom to version 1.06
Click to expand...
Click to collapse
Hello Kevin.
Thanks but this is not enough.
Adhoc
Click to expand...
Click to collapse
you can try radio 1.08.00 and/or search your registry for "AutoDPDMode" and set all of them to 0.
buzz
Hello Buzz,
What is AutoDPDMode for?
just upgraded to ver 1.08.00 works ok so far no delay in pick up...
http://wiki.xda-developers.com/index.php?pagename=Uni_Radio_1.08.00
Re: Ringer delay
buzz_lightyear said:
adhoc said:
kevin666 said:
upgrade your radio rom to version 1.06
Click to expand...
Click to collapse
Hello Kevin.
Thanks but this is not enough.
Adhoc
Click to expand...
Click to collapse
you can try radio 1.08.00 and/or search your registry for "AutoDPDMode" and set all of them to 0.
buzz
Click to expand...
Click to collapse
Thanks for your input, Buzz. I cannot find any entry encompassing AutoDPD in the registry. Could you please give me the registry path to the relevant section and keys?
Brgds, Adhoc
Mine always begins at the start of the second ring.
1. use the original phone, not the bloated one with video messaging (not as pretty, but saves 3.5mb on load up)
2. remove memory card readers that are present on the today screen (eg SPB and Resco)
3. delays are longer when the contacts list is longer for caller id (I have 80 not 800)
4. consider when pictures and ringtones are also assigned to the contact (just use the standard single ring tone for all contacts, no pictures)
5. if your ring tones are on your sd card, this will also slow it down (move to windows\rings)
6. i extended the ring period also to a full 30 seconds to ensure that I have enough time to get to the phone when it rings out (phone settings voice mail or contact the provider)
I cannot get it to ring at all ever on the first ring, its always at the very beginning of the second especially from sleep mode or suspended)
3s delay before first effective ringing
simon_darley said:
Mine always begins at the start of the second ring.
Mine Too
1. use the original phone, not the bloated one with video messaging (not as pretty, but saves 3.5mb on load up)
Noted
2. remove memory card readers that are present on the today screen (eg SPB and Resco)
Noted
3. delays are longer when the contacts list is longer for caller id (I have 80 not 800)
Noted
4. consider when pictures and ringtones are also assigned to the contact (just use the standard single ring tone for all contacts, no pictures)
5. if your ring tones are on your sd card, this will also slow it down (move to windows\rings)
noted, will try
6. i extended the ring period also to a full 30 seconds to ensure that I have enough time to get to the phone when it rings out (phone settings voice mail or contact the provider)
I cannot get it to ring at all ever on the first ring, its always at the very beginning of the second especially from sleep mode or suspended)
Click to expand...
Click to collapse
Thanks for sharing your experience with me.
Adhoc
I found the AutoDPDMode registry key here:
HKLM\Drivers\BuiltIn\TureFFS_G31 and
HKLM\Drivers\BuiltIn\TureFFS_G32
So, what are they? I guess there are related to ExtendRom and Storage Card.....
So, why disable it? Any effects afterwards???
Cheers,
Folloow up needed on this one!!
chris_khho said:
I found the AutoDPDMode registry key here:
HKLM\Drivers\BuiltIn\TureFFS_G31 and
HKLM\Drivers\BuiltIn\TureFFS_G32
So, what are they? I guess there are related to ExtendRom and Storage Card.....
So, why disable it? Any effects afterwards???
Cheers,
Click to expand...
Click to collapse
Yes, do please share your knowloedge with us regarding this matter!!
Brgds, Adhoc
simon_darley said:
1. use the original phone, not the bloated one with video messaging (not as pretty, but saves 3.5mb on load up)
Click to expand...
Click to collapse
How did you get the original phone?
I tried the suggestions on the other thread where you need to change something in the registry, but that just disables the video messaging leaving a blank part on the screen. I want what you have, the original phone skin when I first turned my Universal ON after a hard reset. This original phone skin disappeared after I performed a soft reset.
From the wiki:
To set or remove the operator phone skin
The setting is at 'HKEY_LOCAL_MACHINE\Security\Phone\Skin'
The 'Enabled' DWORD value can be set to '1' to show the operator skin or '0' to show the default skin
lbendlin said:
From the wiki:
To set or remove the operator phone skin
The setting is at 'HKEY_LOCAL_MACHINE\Security\Phone\Skin'
The 'Enabled' DWORD value can be set to '1' to show the operator skin or '0' to show the default skin
Click to expand...
Click to collapse
Thanks for the reply, I am not sure if this was the one I tried before from one of the threads. How about you? Have you tried this registry tweak?
I did it by not installing any of the extended rom except operator settings, and the bluetooth patch.
my device boots up with 31mb of RAM available if all start ups and today screens are disabled.
I dont know how to do it otherwise.
I believe the hack mentioned above or similar on how to do it is posted on WIKI.
What has all this chit chat have to do with RINGER DELAY?
cktlcmd said:
simon_darley said:
1. use the original phone, not the bloated one with video messaging (not as pretty, but saves 3.5mb on load up)
Click to expand...
Click to collapse
"How did you get the original phone?
I tried the suggestions on the other thread where you need to change something in the registry, but that just disables the video messaging leaving a blank part on the screen. I want what you have, the original phone skin when I first turned my Universal ON after a hard reset. This original phone skin disappeared after I performed a soft reset.
Click to expand...
Click to collapse
"
He guys this is not helping us a bit out of the problem. This has nothing to do with the problem some of us are facing regarding the ringer going off after a 2 to 3 sec delay, making you loose precious seconds to answer the phone before the call gets routed to your operator voice mail system.
And the suggestion that you have to alter the settings regarding the handover time for an unanswered call or the other advising to just cancel the handocer to voice mail is also not helping us.
Brgds, Adhoc.
Please focus on that one !!
Hi,
AutoDPD is Auto Deep Power Down for DOC. I think it takes longer to wake it up from this state and thus it takes longer to ring.
buzz
Radio Rom 1.08 Rings Quickly - but the person on the oher end can't hear you immediately
Rom 1.06 takes a bit longer berfore it rings but you can talk straigt away
The best enhancement if you are not going to use video or 3G speeds is to set you Band to GSM or WCDMA and NOT AUTO, in Phone Settings
Obvioulsy if you have it on WCDMA and there is no 3G coverage you wont get signal
Skillie
buzz_lightyear said:
Hi,
AutoDPD is Auto Deep Power Down for DOC. I think it takes longer to wake it up from this state and thus it takes longer to ring.
buzz
Click to expand...
Click to collapse
Thanks Buzz,
So, should I disable both registry for the two storage???
And why it is orginally "1" in the default setting??? What is it actually for?
Cheers,
Please list the things that WORK and do NOT WORK with the new ROM uni_cdl_13068_130153_10900_wwe.
Opera 8.5 beta 2 with Tabs Works
You have to change the System font to somethin else though and then back to Tahoma else you see Wingdings
Use Tweaks 2k2.net to achieve this
Regards
The COnnection manager key on the hardware keyboard (Fn+Right Arrow) doesn't do anything anymore
Everything seems to work better and faster on my jasjar, except the fn key combination to turn on the comm mgr. Other than that everything seems to work for me
It can't show date & time on top bar on today screen as it is occupied by the battery icon.
I tried using tweak2k2 to add date & time, it was ok on other screens except "today". On today screen, it shows a broken icon.
May be it is just a simple reg tweak, but waiting to be found... Ideally, I want to see both info.
Bluetooth Turning off by itself
From what I have seen so far the new ROM has a similar problem than the current official Imate release English ROM 1.13.53 with Bluetooth turning itself off. In connection manager it appears to be on but when entering the settings the tickbox is blank. Has anybody else seen this behaviour or have a workaround? Thank you.
Bluetooth Turning off by itself
From what I have seen so far the new ROM has a similar problem than the current official Imate release English ROM 1.13.53 with Bluetooth turning itself off. In connection manager it appears to be on but when entering the settings the tickbox is blank. Has anybody else seen this behaviour or have a workaround? Thank you.
i am having a problem with mms and pop accounts, dont work. others said its just my device, but dont want to hard reset again....
Netfront 3.1 and Netfront 3.2 dont work for me in this version. It just wont open.
simon_darley said:
i am having a problem with mms and pop accounts, dont work. others said its just my device, but dont want to hard reset again....
Click to expand...
Click to collapse
I cant get MMS working with O2, was going to try to have a look at it later tonight.
Can't get SPB Pocket Plus software to run in that it installs OK and appears to function without problems but as soon as you do a reset on the universal it hangs when restarting on the windows startup screen.
This appears to be nothing to do with the extended ROM as I also have the same problem when this is not installed.
Does anyone know how to make the extended ROM visible in such a way that the system doesn't create a second "Storage Card" entry. This behaviour occurs when I set the
HKLM\System\StoreageManager\autoload\TRUEFFS_DOC1 bootphase attribute to 2
and because I have installed all my utilities on the SD Card they don't work any more as the SD card gets renamed to "Storage Card1"
ppitkin said:
Can't get SPB Pocket Plus software to run in that it installs OK and appears to function without problems but as soon as you do a reset on the universal it hangs when restarting on the windows startup screen.
This appears to be nothing to do with the extended ROM as I also have the same problem when this is not installed.
Does anyone know how to make the extended ROM visible in such a way that the system doesn't create a second "Storage Card" entry. This behaviour occurs when I set the
HKLM\System\StoreageManager\autoload\TRUEFFS_DOC1 bootphase attribute to 2
and because I have installed all my utilities on the SD Card they don't work any more as the SD card gets renamed to "Storage Card1"
Click to expand...
Click to collapse
Just curious, are you using v.3.1 of SPB Pocket Plus? I never got the problem you say. I have installed SPB on O2, Imate, and QTEK variants of the universal ROM
pocket outlook now polls for email whether you leave it on the said account or not. Oh push email works great!
jorgee: The purchase invoice says 3.0 - naturally I can't look as I don't currently have it installed because of the reset issue.
Never had a problem with the old ROM (German T-Mobile from january)
Really annoying as I love the features this tool has.
ppitkin said:
jorgee: The purchase invoice says 3.0 - naturally I can't look as I don't currently have it installed because of the reset issue.
Never had a problem with the old ROM (German T-Mobile from january)
Really annoying as I love the features this tool has.
Click to expand...
Click to collapse
U should upgrade to 3.1, you'll notice huge improvement in speed and if i'm not mistaken you'll get free update since you purchased 3.0, just use the old serial number.
I even installed it on extended rom memory without any problem at all, it runs as good as installed in main memory
Jorgee: thanks for the tip.
3.1 works great (even after a reset!). I'm a happy man again.
On my old Qtek 9000 ROM, the data connection automaticly disconnected after checking email, but with this new ROM, the connection stays on.
Anyone knows a way to change this back ??
findus said:
simon_darley said:
i am having a problem with mms and pop accounts, dont work. others said its just my device, but dont want to hard reset again....
Click to expand...
Click to collapse
I cant get MMS working with O2, was going to try to have a look at it later tonight.
Click to expand...
Click to collapse
snap mms isnt working on o2 paygt also in the connection settings the domain is suposed to be payandgo.02.co.uk but you cant fit it all in, if you leave it blank tho it still connects to the net
Log me in
Log me in, an remote acces application, doesnt seem to work under new ROM, did work under Qtek 1.13.64. (www.logmein.com)
keyboard backlight
I can't find the reg key to change the length of time the keyboard backlight stays on. I am not sure if the location changed or not, but it isn't where it used to be, at least on mine.
Hi guys, last couple of days I encounter the following problems:
1. P3300 goes to stand-by during the night time and does not wake -up by incoming calls or incoming sms on the morning. Sometimes it also happens if the phone stays untouchable during few hours on a day time. The people on another side who are trying to call or sms me get the reply that I'm not reachable. Just switching on the black light does not help even so that the network coverage indicated as 100%. Only when I start to call someone or try to send sms, the storm of the delayed SMSes suddenly comes to my screen and then the people can reach me back by phone.
2. The pop-up message comes to the screen few times per day:
"Pocket PC networking: Unable to obtain a server-assigned IP address. Try again later or enter an IP address in Network settings."
Well this message starts to come very recently and I did not change any network settings before.
I do not know if these two problems comes together, but they are start to rear the heads more or less at the same time.
From the long-time installed programs I have :
TomTom
Fizz Traveller
Resco Keyboard PRO
Opera
Skype
CorePlayer
Vimio LiveTV
The recently installed programs (let's say last two weeks time frame):
Softick Card Export II
BatteryStatus (overclocked with CPU Scaler : min 143- max 260 boost)
So, guys, your suggestions what it could be are very appreciated.
If interested I have Test WWE HTC ROM 1.12.405.1_026790
During an Activesync connection in which I was transferring some files from the PC to the P3300, the power suddenly went down.
I don't know if this had anything to do with it, but after that I started to get that same message you refer to in problem 2 and I was unable to access the internet while connected via USB to the PC.
Anyway, I googled around and found this:
(http://blog.offbeatmammal.com/blogs...-an-IP-address-in-Network-settings_2E00_.aspx)
Solution #1 - via the GUI
In Settings | Connections go to Configure Network adapters.
Set the 'Remote-NDIS Host' settings to use a specific IP address of 169.254.2.1, subnet 255.255.0.0, and a default gateway of 169.254.2.2
Solution #2 - via Editing the Registry
Fire up your registry editor then head to:
[HKEY_LOCAL_MACHINE\Comm\RNDISFN1\Parms\TcpIp]
Set AutoCfg to 1
Set EnableDHCP to 0
Soft reset the device to activate the change
I've tried solution 1 and it works (so far, at least).
Regards,
cfvilela,
I appreciate very much that you redirected me to that blog.
Fixed the issue with Network message with the help of option 2.
Well, we will see where it leads me.
Anyone has the idea about my first issue?
Last evening I changed the reg values as described in order to eliminate this annoying message.
Well, this morning the Network message was popping-up again.
So , the solution number 2 does not work for me.
cfvilela,
to use the solution number 1, where did you find "Configure Network adapters" in Settings/Connections menu ?
Actually it was the reason why I choosed yesterday the second way, could you advice?
- Click the 'Start' icon on the today screen top bar, then select 'Settings' and inside it, choose the 'Connections' tab.
- Then, choose the 'Wi-Fi' icon and inside it, the 'Network Adapters' tab.
- Once there, choose the 'Remote-NDIS Host' and it will open another window.
- On that new window choose 'Use specific IP adress' and use the following settings:
*IP Adress: 169.254.2.1
*Subnet mask:255.255.0.0
*Default gateway: 169.254.2.2
*Don't change anything in the 'Name Servers' tab.
-Click OK and hopefully it should work.
Good luck.
It still works on my P3300. I use two different PCs, one at home and another at my working place to synchonize and it works with both of them.
regards,
cfvilela,
obrigado
I discovered Networks adapters in Wi-Fi, but since it was not mentioned in original blog, I was thinking that I overlooked something.
Great. Thanks again.
Same here
I have the same problems here.
The network error doesnot bother me much but not receiving calls is anoying.
After all, it is one of its main functions!
I tried the following with No succes:
1. T-mobile gave me a new sim-card. didn´t help.
2. Technical service of T-mobile did some kind of network reset thing. (He didnot want to explain any further.... I suspect he just rebooted something and hoped it would help) Didnot work.
3. Hard reset of device Didn´t work.
So, If anyone has a solution, you´ll help at least two people!
(are there more with the same problem?)
greetz,
Pfeffa-rah
Still NoGo
I still have no solution.
Anyone else have the same problem? or is it just the two of us?
T-Mobile is verry unhelpfull. They prommise to return my calls but then only send an sms that I should call back, or that they are workin on it or that they couldn´t reach me (duh)....
They want me to turn in the device but I don´t want to miss it for the two weeks it will take them and only get it back with the memo "works fine". So I realy want to speak to a technician so I can explain him what the problem is.
The customer services ladys are verry polite and nice, but they really don´t know anything about technical issues.
So I am still stuck here.
greetz,
Pfeffa-rah
Hi,
The IT department at work distributes a security policy to my p3300 so I can get my email thorugh Activesync. But the security policy is so tight that the the p3300 needs to get unlocked if unused for 5 min.
This is hopless when using TomTom. Does anyone know how to set TomTom in a active state on the p3300 so the password protection does'nt get activated?
ThoKin said:
Hi,
The IT department at work distributes a security policy to my p3300 so I can get my email thorugh Activesync. But the security policy is so tight that the the p3300 needs to get unlocked if unused for 5 min.
This is hopless when using TomTom. Does anyone know how to set TomTom in a active state on the p3300 so the password protection does'nt get activated?
Click to expand...
Click to collapse
1. securityprotocols on the ppc are still very new. I am sure you can override it when the IT-boys 'secured' it.
2. I think TT is smart enough tokeep the device active. For example TT stays working bright although ive set the energy or backlight to shutdown after 2 minutes. Therefore i don't think the device gets locked (after 5 minutes) when TT is active.
Hi,
Thanks!
1. Not possible to override it. The check box for password protection was disabled.
2. My p3300 gets locked after 5 minutes even when TT is operating on my mobile.
There must be a way to make TT override the password protection?
ThoKin said:
Hi,
Thanks!
1. Not possible to override it. The check box for password protection was disabled.
2. My p3300 gets locked after 5 minutes even when TT is operating on my mobile.
There must be a way to make TT override the password protection?
Click to expand...
Click to collapse
hard reset? All is clean then (don't return it to them afterwards ). Otherwise, explain the problem to them (TT-problem tot the IT dep.) and ask them what 2 do?
I just finished unlocking i-mate pda2k pocket pc,but when phone is done with screen calibration. it show network signal and start loading application and after is done with loading applications and files phone reboots,after reboots phone will now show a different application on screen and network signal will not come again.the application show on screen is telling u to input user name and password.there is a writing on top. B:SM V1.2 please help me to bypass this and give phone to customer
ARAB GSM said:
I just finished unlocking i-mate pda2k pocket pc,but when phone is done with screen calibration. it show network signal and start loading application and after is done with loading applications and files phone reboots,after reboots phone will now show a different application on screen and network signal will not come again.the application show on screen is telling u to input user name and password.there is a writing on top. B:SM V1.2 please help me to bypass this and give phone to customer
Click to expand...
Click to collapse
You have to hard reset since you are not supposed to set up password during the initial set up. You will lock the device if you do.
Is not user password is a software that pop out when phone is starting
Hard reset your device and just when the device is going to do auto-configuration (after screen calibration and date set is done), quickly soft reset the device (stylus in pin-hole). This way, you will stop the auto-customizations from running and therefore, any software being installed that is requiring you to set a password will not be installed. Good luck!