Hi guys,
I really hope you can help me here. I have an M2000 which I have unlocked and am running with a VF SIM. All good - calls and SMS working fine. WiFi works fine.
What DOESN'T work fine is connecting to the internet, running msn etc. I have searched multiple sites, changed my settings to what people seem to suggest, and it says that it is trying to connect to Vodafone Internet, GPRS, yet always have the following message display:-
Dialed: Cannot connect for an unknown reason. To check your connection settings and change them if needed, tap Settings. If the problem continues, reset your mobile device according to your manufacturer's documenatation and try again
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I am wanting to set-up Goodlink (through work) to receive emails, and if I cannot sort this out, then I'm stuck. I can only use msn or connect through grabbing onto a Wireless area through WiFiFoFum.
Could anyone please take a second to tell me what I need to do?
Do I just need to install something?
Have I got some Orange files hidden away somewhere causing it to get confused?
Please help - getting desperate.
Your account might not have access to the internet APN.
Call customer services and get the "intenet" added to your account.
Also try this...
Related
Hi I have an o2 xda orbit .I have put a t mobile sim in and it phones and voice mails fine,but i cant access the net with it ,any thoughts please!!
you need GPRS and the correct settings. Prvide more info.
hi its connecting to gprs ,the answering modem is disconecting-thks
Do you know, it cost you nothing to type more in your post? However, it does cost you 'the answer' you are looking for if you type less.
Ok a few questions.
What country are you in now?
Does your phone cames from t-mobile?
Is the phone using t-mobile (your country) ROM?
Did you skip the Ext ROM installation?
Have you manage to connect to Internet before?
Does your telco package include Internet?
What do you mean by 'answering modem is disconnecting'?
p/s: If you find me not trying to help you further, either I don't have 'the answer', or I just fed up asking Have a nice day.
hi yea sorry to miff you with the lack of info I will try to address that this time
country UK
Phone is made by O2 (mda Orbit )I am using a t mobile sim that can access the web in my motorola 3i razor ( definate yes to the do I have internet package)
I did install all the disks that came with it (O2)
This phone in new out the box and has as yet to be connected to the web
When i try to access the web I get the message
when i try to get on to explorer i get the message "connecting to gprs",theni get the error message "the answering modem has disconected."-thks
I'm not sure, probably the O2 phone is trying to connect to the O2 GPRS instead of T-mobile, hence the problem. Anyway, read this
http://www.4winmobile.com/q-what-are-the-uk-amp-roi-gprs-settings-for-web-wap-mms-vt1834.html
on the sectin "Setting up Mobile Web connections", it has the settings, and rather detail instructions on how to set up t-mobile UK. Hope that tmobile still uses the same settings. If not, try the WAP section.
After extensive serching through the forum and the Wiki i was stumped as to why WLM was failing to sync.
all i could find were people asking if anyone new what the problem was and a whole load of replies that suggested they serched for the answer. The problem being there isn't (as far as i can tell) an actual answer to this issue.
This was my issue.
I upgraded to the newest version of LVSW and i couldn't get WLM to sync, it kept on saying that there was a problem with the service or i have not got good enough reception. this was incorrect as could use IE without a problem.
Many people said that this was because the Beta had expired..which it of course had, so i tried all the new versions, stand alone that LVSW posted with his new ROM, Tried BE 2.0 with the built in version. all with the same result. NOTHING!!!
Now i have found the problem i had and i hope that it will help with others problems
I used to put in my GPRS settings manually, but i decided to download a .cab file with the T-Mobile UK settings. and this was the problem. it was adding a proxy to the connection.
To rectify the situation i deleted the connection and put it back manually with the Following Settings.
Connection Name : T-Mobile GPRS
Access Point: general.t-mobile.uk
User: user
Password: one2one
and nothing else. (these are the only setting T-mobile CS gave me)
I now have a working copy of the new Messenger (No contact duplication) on my Vario II.
I hope this rather long winded post will be of help to some of you on the forum.
B
Yes I found this also. I kept getting the Out of range error message.
However, it's fine to have a proxy on Orange UK and is actually required for the 3G connection. The problem I had was with Active Sync - it kept adding my corporate proxy server name to the GPRS settings. Removing them allowed WLM to connect first time!
eaglesrest said:
However, it's fine to have a proxy on Orange UK and is actually required for the 3G connection.
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Eh? Are you sure? Seems plenty of people on here using Orange without a proxy set....
Just wondering, as I had been having problems, but not now, and I do have a proxy set, but ONLY in the WAP connection, not Orange Internet connection. Hmmm....
allanbeth said:
I used to put in my GPRS settings manually, but i decided to download a .cab file with the T-Mobile UK settings. and this was the problem. it was adding a proxy to the connection.
B
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There were problems with the first t-mob uk cab posted, but someone put up a fixed version later on that I use without issues. Look about half way through in the UK operator cabs thread.
T-mob apparently use a transparent proxy, so no settings required.
I have a Vodafone-supplied Desire. When trying to access mobile tv via http://yamgo.mobi/ or mobile radio via http://www.bbc.co.uk/radio1/listen.mp neither will work.
I though first of all it was because Vodafone blocks media streaming, so I took an o2 sim from my old Dream which I know can stream this stuff, and put it in my Desire. I have all the correct apn and everything, with data functions working, yet no streaming still. The media player just shows "Loading..." for ages, then a pop-up says "Cannot play video Unable to connect to server".
Have Vodafone crippled my Desire somehow with the ROM?
Is there anyone else who has a Voda Desire and has managed to get streaming working with a different networrk sim in it?
In fact does anyone have the standard HTC rom on their phone and have streaming working?
This is crucial to me, as I have less than 14 days to decide whether to keep my o2 sim or not.
My desire's locked to o2 and I couldnt stream from catchuptv or yamgo. But changing my apn settings has now made it work so maybe you could try and get some different vodafone apn settings.
Hope this helps you
Check the Voda forums. There seems to be some kind of blocking going on - some have suggested using their WAP settings rather than Internet APN settings to get it to work. Looks like just another way for Voda to curb your data usage
afc49 said:
My desire's locked to o2 and I couldnt stream from catchuptv or yamgo. But changing my apn settings has now made it work so maybe you could try and get some different vodafone apn settings.
Hope this helps you
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Could you share your APN settings please? I have an o2 sim that I'm hoping to get working, so I can dump Vodafone once and for all.
See post #129 on this thread:
http://androidforums.com/htc-desire/98783-tvcatchup-goes-live-android-3.html
Same thing, looks like it could well be a Vodafone Rom block !
This is doing my head in now. I've managed to get streaming working on the (Vodafone) Desire using an o2 sim, but no matter what I do, I can't also have MMS working as well.
I've tried using the same APN for data access and MMS but MMS doesn't work.
Using the APN where MMS works, data works except streaming media doesn't work. I've tried every possible combination, using one APN, or two APNs. Very confused!!
Now I can actually get streaming working I think that disproves my theory that the Vodafone ROM is to blame. It's just getting the correct APN is my problem.
I've contacted O2, and the APN settings they suggest allow data and MMS, but no streaming.
Anyone on o2 who has the correct APN settings to allow data/streaming/MMS all together, please speak up!
Hey
I just got a HTC Desire Z and im trying to use the internet on the phone or anything that uses the internet but it keeps saying to go in and check the data connection options or wifi etc.
I am with Optus and it picks that up and registers to the network the correct options are enabled to receive data aswell.
And the phone has reception.
don't know what else to try.. because as soon as i put the SIM back into my TouchPro 2 it connects to the internet fine no problems.
any suggestions ?
everything is stock haven't changed anything yet .. i just dunno what else to try
Thanks
NiggZ said:
Hey
I just got a HTC Desire Z and im trying to use the internet on the phone or anything that uses the internet but it keeps saying to go in and check the data connection options or wifi etc.
I am with Optus and it picks that up and registers to the network the correct options are enabled to receive data aswell.
And the phone has reception.
don't know what else to try.. because as soon as i put the SIM back into my TouchPro 2 it connects to the internet fine no problems.
any suggestions ?
everything is stock haven't changed anything yet .. i just dunno what else to try
Thanks
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Contact the provider your bought it from? Or if you bought it on craigslist there is a good chance that it had issues to begin with and you should have checked during the transaction...
okay thanks i purchased it from smoothmobiles.com.au where i got my HTC TouchPro2 which worked fine maybe I got a DUD
Are you connected to a WiFi network, and does that work? Do voice calls work? If voice works, and data doesn't, then you probably need to manually enter the data network APN info for your carrier. Go to Settings>Wireless & Networks>Mobile networks>Access Point Names.
Search on Google to find the proper APN settings for your carrier, then enter them into the phone. This is common when buying unlocked phones. If the APN info is not in the phones database, you need to enter it manually.
If even WiFi does not work, something else is going on.
Thanks mate it was the APN. You made me a very happy chappy today haha.
Anyone know what may be up with this? When i try to send an SMS it just sits there attempting to send but ends up saying it has failed. no details on why.
Using data on 2g/3g is fine. I have wiped phone and installed new ROMs twice but the deal is the same.... I can still make/receive phone calls, can send/receive MMS, browser on wifi and 2g/3g is good, just no sms. phone status says i'm connected, phone network settings on *#*#4636#*#* says everything is fine, and I have even switched between AUS and AUS2 bands (i am in australia) but to no avail.
Please help!
aerospyke said:
Anyone know what may be up with this? When i try to send an SMS it just sits there attempting to send but ends up saying it has failed. no details on why.
Using data on 2g/3g is fine. I have wiped phone and installed new ROMs twice but the deal is the same.... I can still make/receive phone calls, can send/receive MMS, browser on wifi and 2g/3g is good, just no sms. phone status says i'm connected, phone network settings on *#*#4636#*#* says everything is fine, and I have even switched between AUS and AUS2 bands (i am in australia) but to no avail.
Please help!
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Maybe your simcard has lost the smsc number? I don't remember how to edit it on the nexus though.
When did you first encounter this problem?
Sent from my Galaxy Nexus using Tapatalk
I first encountered this around the same time i first flashed revolutionHD, but doubt its directly related. I'll look around for the SMSC I need. Will update
experienced something similar at activation. are you porting your number?
ok you were right, my SMSC disappeared. annoyingly i couldn't put it directly into the phone, as it is complaining that there is an update error, but thankfully i use GoSMS and can tell it to use a custom SMSC and so that works.
As for activation, n i wasn't porting my number, this isn't even a new contract, my boss from my old job bought the phone for me outright as a christmas pressie so it is a direct swap.