Develop Bugs

Sync problems - Activesync does not detect device (XDAIIs)

Dear All
Please help: I have an O2 XDA IIs which MS Activesync 4.1 does not detect, despite all my efforts during the last few days (I also have an old iPAQ 1940 which Activesync detects fine).
The XDA is from work, so could it be that it is somehow locked, and if so, how can I unlock it?
Also, as an alternative, can I sync the XDA with my PC via Bluetooth through the iPAQ's?
Any ideas will be gratefully received!
Many thanks in advance,
L

Hi there,
I've Looked through hundreds of forums and although I have seem similiar I haven't found a resolution to my exact problem.
Due to the fact that I've been trying to resolve this issue on and off all day it's probably something really simple... :roll:
HISTORY
PDA
Was running WM2003SE on a Xda IIS.
PC
ActiveSync 3.8 on Laptop with Windows 2000 SP4 and all updates. Laptop on a home LAN with router. No firewall software and have since removed all Spyware removal software, (after doing one last scan).
My Task \ Issue \ Problem
I wanted to to the upgrade to WM2005 and followed all the usual procedures. The one mistake I may have made was to install the very very latest 4.1 Activesync without removing 3.8. However at this stage my XDA was still on 2003SE and synced perfectly with 4.1 Activesync.
I performed the upgrade to WM2005 including patches and as far as the XDA is concerned everything appears to be working.
Activesync however doesn't work. Via the USB cradle Windows 2000 detected a device and under device properties it's was listed as Generic RNDIS, it's now listed as a windows mobile based-device. I don't have an entry in my network connections, although I think this only happens with Windows XP. I've tried uninstalling Activesync, removing the rapi.dll file, reinstalling etc, I even did the former and removed entries within the registry and running a registry fixer but to no avail.
I then decided the Bluetooth route but cannot sync via this method either. I can actually succesfully connect from PC to XDA and vice versa but cannot use these connections for Activesync.
I have another Hard Drive for this Laptop which I use for testing. I can simply shut down, swap drives and boot again to another build. The other build is also Windows 2000 with SP4 and pretty much nothing else. I've installed Activesync 4.1 onto this machine, plugged in the cradle and everything works fine.
So..... I know the XDA is fine, The cradle's okay and Activesync 4.1 actually works with my XDA OS. The problem is it doesn't work on one particular build. I believe this is actually a Activesync issue but due to some form of conflict with my build. It's currently out of the question for me to rebuild so my mission is to find out what's conflicting.
Just to summarise though..... Activesync 4.1 was working fine, I upgraded XDA to WM2003 to WM2005 and then it stopped. The other harddisk proves that Activesync does actually work with my XDA.
Pheeeew...... I hope somebody doesn't suggest lack of information.... :lol: :lol:
So the reason for the post?? Well if anybody else is having frustrations, (which I'm sure I'm not the only one judging my my searching), your not alone.
I think a lot of people's problems have actually been resolved by the latest version of Activesync, (4.1), and other people have resolved by sorting out the main culprit of firewalls.
For me though I'll keep searching..... if any of you can think of any other ideas I can use for diagnosing the problem I'll appreciate it.
Thanks in advance..... sorry for the waffle.....

RESOLVED
Okay.... During further searching I noticed people mentioning VPN clients interfering.
I did have SecureRemote VPN installed which I use for work purposes.
I uninstalled SecureRemote but had to uninstall & re-install Activesync again. This time it's working.....
I will, (but not tonight), re-install the VPN client and see what happens. If Activesync countinues to work then, apart from being happy, it's worth making a note of.
If it doesn't work then I'll start to investigate why...... I know the new active sync does some form of IP connection but I cannot accept that it won't work with VPN's installed.

use windows XP (SP2) ...
first install the activesyn and then restart your computer.
then attach your pocket pc with usb cable.
and try to connect.
its works for me...

Blackberry Connect SW on JasJar - Help

I want to dump my blackberry phone and just use my jasjar. Early reviews of the German ROM with BB Connect seemed to indicate that I would need to download an older T-Mobile ROM with an older radio stack to get BB connect to work.
Can someone point me to a good combination of a more recent ROM (english) with the BB Client software that I can use with a US T-Mobile Enterprise BB account.
thanks,
--Kia

Hi,
you can download the BBC-Client from Vodafone (German version, dunno if there's a WWE one). It's not provider locked like the T-Mobile one and works great with my Uni.
I have the latest qtek rom with radio 1.09 on it.
DD here: http://www.vodafone.de/downloadarea/BBConnect_PocketPC_BB_2.1.2.16.zip
Cheers

Blackberry connect working on unversal
I managed to get everything working. Thanks for the link. In addition here is the link to the activesync with the Blackberry desktop software.
http://support.vodafone.de/publicfiles/ActiveSyncInstaller2.1.1.9.zip
First I installed the bbclient on the uni and then the desktop software it read my settings from the other blackberry desktop (the one used with my device) automatically.
Everything is fine except when the Universal is docked it disconnects the GPRS tunnel; probabely firewall issues.
any ideas?

Re: Blackberry connect working on unversal
kbehnia said:
Everything is fine except when the Universal is docked it disconnects the GPRS tunnel; probabely firewall issues.
any ideas?
Click to expand...
Click to collapse
Glad to hear that you got it working.
The disconnect is a normal behaviour. BBConnect will always disconnect from GPRS a soon as you attach the device to ASync. AFAIK there is nothing you can do about.

Re: Blackberry connect working on unversal
kbehnia said:
I managed to get everything working. Thanks for the link. In addition here is the link to the activesync with the Blackberry desktop software.
http://support.vodafone.de/publicfiles/ActiveSyncInstaller2.1.1.9.zip
First I installed the bbclient on the uni and then the desktop software it read my settings from the other blackberry desktop (the one used with my device) automatically.
Everything is fine except when the Universal is docked it disconnects the GPRS tunnel; probabely firewall issues.
any ideas?
Click to expand...
Click to collapse
Use Airfix and checkit out, it will not kill Wireless connection while Active Sync is on. Cheers,

Strange thing - when i turn off my device (having BB client running) after i turn it back on in 10 minutes - BB is down and there is no icon in the taskbar. It does even disappear in Settings !
I've installed BB Connect on SD card.
Anybody experienced anything like that ?

Resolved.
BBConnect HAS to be installed in the main memory - no way to make it work correctly been on SD.
One more issue noticed - from the first try i was not able to see the BlackBerry folders in the list of my messanger. Messages are comming and i can preview them at the bottom of the screen, but when i goto messenger (standard) i do not see anything.
I've created a new dummy mail account and - VOILA ! i can see the BlackBerry folders. After 3-4 hours is disappeared again. :-( . I removed the dummy account and again was able to see the BB folders for a while. Then the whole story repeats.
Don't understand how to overlwhelm this.
Anybody has any ideas ?

cross coupling threads so we don't loose anybody
http://forum.xda-developers.com/posting.php?mode=reply&t=60563

dependance on phone provider.
kbehnia said:
I managed to get everything working. Thanks for the link. In addition here is the link to the activesync with the Blackberry desktop software.
http://support.vodafone.de/publicfiles/ActiveSyncInstaller2.1.1.9.zip
First I installed the bbclient on the uni and then the desktop software it read my settings from the other blackberry desktop (the one used with my device) automatically.
Everything is fine except when the Universal is docked it disconnects the GPRS tunnel; probabely firewall issues.
any ideas?
Click to expand...
Click to collapse
Do you know if this software can work with every mobile provider? I'm in spain, using vodafone but they told me doesn't support this sofware and said nothing is available to use BB in a universal...Maybe a commercial matter in order to sell BB hardware...

BBConnect on Artemis

Hi all !
Anybody was able to run BlackBerry Connect (any version) on Artemis ?
Any response is highly appreciated.
Regards,

My MDAcIII (T-Mobile) work with BB very well.
greetings
sonox

sonox said:
My MDAcIII (T-Mobile) work with BB very well.
greetings
sonox
Click to expand...
Click to collapse
Which OS version (and build) as well as which version of BBConnect do you use ?

The versions are:
OS 5.1.342 (Build 15096.3.0.0)
BB-Version 2.1.2.31
Transportversion: 2.1.075
Systemversion 15.43.288.147
I don´t konw what kind of problems do you have.....but I use BB since 4 yaers and I was very surprised that BB became newly form on the Homepage of T Mobile.
I had to register me newly, I had to establish my address newly and which still had to send me the service books repeatedly.
It work again good since then.
It will hopefully be ready at you soon, too.
greetings from Austria
sonox

I have a UK XDA Orbit and I have the same OS version as you but
BBConnect:
2.1.2.16
Transport Version: empty
Rom Version: empty
System version 78.195.150.150
Device Type :ARTE20000
Blackberry Connect Desktop for Windows comes up with an error when I try to connect to my Orbit.
I had it all working fine on my old XDA Mini but I had to use a Vodafon Rom for it ...
I already asked here http://forum.xda-developers.com/showthread.php?t=295499 and here http://forum.xda-developers.com/showthread.php?t=298713 and here http://forum.xda-developers.com/showthread.php?t=289458
Any Hints or possibility for a copy of your BBConnect Software ?

Hi
I installed BB Connect on my XDA Orbit and it looked like it was going to work but when i went to Settings/Device Information/Identity, to find my PIN so i could change my device from XDA II to Orbit) it doesnt have PIN information! unlike my O2 XDA II which BB Connect worked fine on.
So i contacted O2 Technical help (they were as much use as a chocolate fireguard) but they say its not possible to work BB Connect on an XDA orbit.
If anyone knows a solution for this i would very much appreciate some help with this, i love my new orbit but miss my BB emails.
Wooley

Maybe we have to wait for this:
http://www.pcadvisor.co.uk/news/index.cfm?newsid=9092

I still don't think that will work because you need a PIN & XDA orbits don't have that!
Iv started using a application called mail2web & works just like BB.

Look Here:
http://www.t-mobile.de/downloads/0,8960,13083-_,00.html
EDIT: Change the phone model to Tmobile MDA Compact III
Click on the menu to see more tabs, click on Software/Konfigurationen, on the left side click on Blackberry software, you can download the client and the desktop from there, the SW is in english.
Works for me on HTC-P3300

could you kindly tell me how you set it up?
Many thanks

device not loading
i have just installed the T-mobile BB connect client and now the device is not loading and is stuck on the splashscreen, can anybody help??

Push on WM6

It's posible work the push mail ( Real Mail) in WM6?????
I need the push mail and browser, but don't work in any ROMS WM6
When open the browser only see the white screen and the mail don't work.
Thanks...

It works for me using either WM5 or any WM6 rom (LVSW / Mun / Faman ...)
I'm using an exchange connection. Push mail can work only with an exchange server (correct me if I'm wrong)

givemelove said:
It works for me using either WM5 or any WM6 rom (LVSW / Mun / Faman ...)
I'm using an exchange connection. Push mail can work only with an exchange server (correct me if I'm wrong)
Click to expand...
Click to collapse
YOu are perfectly right. Push mail needs an echange account. And it works fantastic on any ROM I had (WM5/WM6)

givemelove said:
It works for me using either WM5 or any WM6 rom (LVSW / Mun / Faman ...)
I'm using an exchange connection. Push mail can work only with an exchange server (correct me if I'm wrong)
Click to expand...
Click to collapse
Not just any Exchange Server either- it has to be Exchange Server 2003 SP2 or later- earlier ones don't have mobile extensions/certificates.
But, nonexxx, your lack of any mail, and a white screen in the browser suggests a failed ROM update. I'd consider reflashing the ROM.

Thanks I configure my mail with a pop3, and only don't work the realmail, my browser work good with my normal conection Vodafone GPRS but don't work with Push...
I think is incompatible with WM6.
Thanks.
The software I used is Vodafone Real Mail 5.5 ( Visto)

OK- thats a pretty specialised application. Voda are rolling it out as a competitor to BlackBerry, but its not in UK yet.
Do you have client software on the PPC, or is it all done server side via PIE?

Yes I have software client in my PPC is Real Mail 5.5 (2,5Mg) I need install for work and this software is vodafone.
I think the problem is the vodafone spain not accept my machine with WM6.
Thanks

nonexxx said:
Yes I have software client in my PPC is Real Mail 5.5 (2,5Mg) I need install for work and this software is vodafone.
I think the problem is the vodafone spain not accept my machine with WM6.
Thanks
Click to expand...
Click to collapse
That is quite possible, but have you double checked the Vodafone connection settings? It only needs a comma, or full stop in the wrong place to be invalid

At work I've installed a Kerio Mailserver (v6.4.0) and it works perfectly with Microsoft Direct Push, so you don't have to be stuck with Exhange...

Yes But I only work By VISTA the Real Mail 5.5 Vodafone.
It´s posible work my push vodafone with Kerio Mailserver (v6.4.0)????
Thanks

I have the same problem. Has anyone the original vodafone ROM that it is supposed to work?

hello thanks

I'ts imposible work Real Mail vodafone 5.5 with WM6, the last day I changue The Real Mail for The BB Service, I now have a Dopod version WM5 with BB connect 4.0.

Kerberos authentication
Hi all,
anyone can tell me how to configure the PPC to work with an exchange server qith Kerberos/NTLM authentication?
Many tanks.
D.

nonexxx said:
I'ts imposible work Real Mail vodafone 5.5 with WM6, the last day I changue The Real Mail for The BB Service, I now have a Dopod version WM5 with BB connect 4.0.
Click to expand...
Click to collapse
hello nonexxx do you have a link for this DOPOD WM5 rom.
Does it have GPS enabled.
I'd really like to have BB connect working on a trinity on WM5 or WM6.
Many thanks in advance.
EDIT:
nevermind, I found myself, you've already replied to this on another thread on this forum.
So flashing right now, hope it works

yes my GPS work good...
http://wiki.xda-developers.com/index.php?pagename=Trinity_Upgrades

I have posted in this thread the original vodafone ROM ( I dumped it, but I do not know how to rebuilt it) in case anyone wants to go back
http://forum.xda-developers.com/showthread.php?t=315318

nonexxx said:
I'ts imposible work Real Mail vodafone 5.5 with WM6, the last day I changue The Real Mail for The BB Service, I now have a Dopod version WM5 with BB connect 4.0.
Click to expand...
Click to collapse
What version of BB Connect are you using?
Can you give us a link for download.
Because I tried to install BB Connect on Dopod WM5 and it freezes my PDA

AndrejSk said:
What version of BB Connect are you using?
Can you give us a link for download.
Because I tried to install BB Connect on Dopod WM5 and it freezes my PDA
Click to expand...
Click to collapse
http://rapidshare.com/files/1734663...A_WWE_1.23.707.4_6275_1.33.00.11_108_Test.exe
I have this version but my Rom say, is ship version.RUU_Trinity_DOPODASIA_WWE_1.23.707.6_6275_1.35.00.11_108_Ship.exe

I have the same version like you, only I updated my Radio ROM to 1.41.00.11, maybe thats the problem...
And I installed BB Connect 4.0.0.67, are you using the same version?
Thanks for help...

Active Sync Problem

hey guys i am not to sure if this is supposed to go here but can anyone tell me why my phone is unable to sync contacts and file with activesync 4.5

more details? what device, what rom? what OS?

i have tried many of the new roms including most of the manilla 2d roms on here i am currently trying tot do it with crc 13 stable and still no joy on a Rogers Htc TYTN

still not enough info, what OS are you running?! what error are you getting when trying to sync?

Activesync 4.5 problem
I'd like to jump into this discussion. I also have a problem with Activesync 4.5 recognizing and connecting to me Herm200. The oddest thing is that it has functioned correctly, but for some reason it isn't any more. I have two of the same device and it is the same for both. I also have a Wizard (T-Mobile MDA) and that device has no problems what so ever connecting.
Here are the specs of the OS installed on the Herm200:
WM5 ROM version 2.11.255.1
Radio version 1.38.00.10
Protocol version 32.71.7020.12H
ExtROM version 2.11.255.102 installed.
Any assistance to resolve this problem would be greatly appreciated.

Try: start menu>settings>connections>usb to pc and uncheck the checkbox

Maybe it sounds bizarre, but also try a different cable, in a different usb port, turn off your computer firewalls, and try cleaning your mini usb on the phone. I got a piece of dirt in mine and nearly tore out my hair until i got it fixed. I had a cable go bonkers, which gave me a lot of grief, and one time the usb port decided it DIDNT like my phone anymore
Plus, for some reason i have to diable the firewall everytime on nod32 until i can connect.
Hope one of those helps....
-Jotek

I have the same problem... T_T
nasty_42 said:
Hope you can help me..
I just bought a Softbank HTC X01HT, when i connected it to my PC, Microsoft Activesync cannot detect it. But my HTC is charging.
What I did:
1. I am using a new USB cable, tried another USB cable = no success.
2. Tried to sync to another PC = no success.
3. Uninstalled Microsoft Activesync, reinstall Activesync = no success.
4. Did some research, uncheck "Enable advanced network functionality" = no success
5. Hard Reset = no success
6. Connection Settings --> Connect = "Your device was not detected"
COM 1 = Available
COM 2 = Not installed
Infrared Port(IR) = Not installed
USB = USB is available
and it gives the beeping sound (sound you get when you plug in your USB) but nothing happens after.
Btw, im using WM 6.1 Pro.
My Bootloader shows:
HERM200
IPL-1.04
HERM200
SPL-2.03
I'm losing hope.. T_T Hope someone can help me. Sorry for being such a noob. >.<
Thanks in advance!
Click to expand...
Click to collapse
from http://forum.xda-developers.com/showthread.php?t=441298

I have had real buggy Active Sync problems only with the last 2 ROM's I've flashed, Joshkoss's V.10 and PDA's V.27. Both are using build 20759 which I think is the culprit for me.

boog321 said:
Try: start menu>settings>connections>usb to pc and uncheck the checkbox
Click to expand...
Click to collapse
thanks for the help man, doing this actually worked for me, one thing that i also had to do was restart both my computer and my phone before it would work.
By the way i am using CRC 13 on my HERMES

mikehippe said:
I have had real buggy Active Sync problems only with the last 2 ROM's I've flashed, Joshkoss's V.10 and PDA's V.27. Both are using build 20759 which I think is the culprit for me.
Click to expand...
Click to collapse
Oh my..., now I'm the only one that has the Activesync Problem. T_T
Two ROM's that I am using.. Pays ROM Lite & Full - WM6.1 WWE with Big Storage and 27/10/2008 ROM 3.62.502.20 (Manila2D) V.20 Build 20921 by PhamQuang.
What ROM can you suggest to test the Activesync problem? Thanks in advance..

If I'm using a usb cable to connect, how might this remedy the problem? I did try what you have suggested without success.

nasty_42 said:
Oh my..., now I'm the only one that has the Activesync Problem. T_T
Two ROM's that I am using.. Pays ROM Lite & Full - WM6.1 WWE with Big Storage and 27/10/2008 ROM 3.62.502.20 (Manila2D) V.20 Build 20921 by PhamQuang.
What ROM can you suggest to test the Activesync problem? Thanks in advance..
Click to expand...
Click to collapse
try using the crc 13 that i used but if it doesn't work right away try either checking or unchecking the box in usb to pc for enabling advanced network functionality

maybe its installin drivers on the computer possibly? because the sound made generally is a new hardware detect just my 2 cents

Just a thought but it may be the version of Office / Outlook being run. I've been running office 2003 w/ outlook, Active Sync 4.5 with my Hermes 200 on the original AT&T 6.0 for the last year without issue. My company recently upgraded everyone to Office 2007 and ever since my Active Sync has had nothing but issues with syncing especially over blue tooth.

Active Sync and 2007
Heykrop said:
Just a thought but it may be the version of Office / Outlook being run. I've been running office 2003 w/ outlook, Active Sync 4.5 with my Hermes 200 on the original AT&T 6.0 for the last year without issue. My company recently upgraded everyone to Office 2007 and ever since my Active Sync has had nothing but issues with syncing especially over blue tooth.
Click to expand...
Click to collapse
Same here, I have a laptop that runs 2003 Outlook and that works fine, but 2007 - pah what a waste of time. Shame as I really like 2007, maybe it is better on Vista ?! Doing some reading around the web seems to suggest that syncing with 2007 is hit and miss. Works for some not for others, seems like MS strike again !

I'm running outlook 2007 and hosted exchange 2007 through infoquest. Not having any issues either way. May be you can post the error codes you get on active sync, I did have to enter some registry fixes on my laptop but it hasn't given me any issues.

Can't speak for anyone else but if I try to sync with Outlook 2007 all that happens is it goes into a weird loop syncing blank entries continually. Last time I tried I had over 300 blank contacts in Outlook and none of my Outlook contacts on my device ! No messages nothing. That of course is when it does anything, if I delete the pairing then quite often when I plug it back in it will repair and then do nothing ! I now use my laptop to sync up as it works with 2003 reliably.

I noticed the following thing: When using a rom cooked with a build above 20755, syncing under Vista is a challenge. It works when... it works. With a build equal or before 20755, it works like a charm. I flashed back and forth with 2 different builds. No programs installed. And I get the same results. Could it be related to some differences in builds?