Outlock sync problem - minor - MDA III, XDA III, PDA2k, 9090 General

Can anyone help? I have recently brought a 02 Xdaiis and I have just set up Windows activesync 3.8.
On syncing the calender with the XDA, it appears that the appoimtents are always an hour behind. Ie, say I insert an appointment for 9.00 am, on sync with the XDA, the calender says it starts at 10.00 am. Both base station and machines are set to the right time-GMT
This is very annoying!!!

Are you sure that you don't have your xda clock set to hour difference.
It would read the correct time on the xda screen, but would sync your appointments one hour different to match the gmt time on your desktop machine.

Cheers for the reply. It appears to have sorted itself out now,--- not before moving all appointments on my PC 1 hour back though! strange!!

Related

Outlook calendar items 1 day off

When I sync my Hermes with my Exchange account at work, all my calendar items (namely, holidays that are marked as all day) show up on my phone 1 day early. If I change the calendar item on my phone and re-sync it, then it moves the calendar item on my desktop version of Outlook to span 2 days, from 1 am of the first day to 1 am of the second day. This seems to happen only for calendar items that appear after Februray.
Any ideas?
Same here
Rockford_622 said:
When I sync my Hermes with my Exchange account at work, all my calendar items (namely, holidays that are marked as all day) show up on my phone 1 day early. If I change the calendar item on my phone and re-sync it, then it moves the calendar item on my desktop version of Outlook to span 2 days, from 1 am of the first day to 1 am of the second day. This seems to happen only for calendar items that appear after Februray.
Any ideas?
Click to expand...
Click to collapse
And I thought I was the only one that has had this issue. real pain in the @$$.
Nope, guess we are in the same boat. I have looked around a few places for a solution and have not (obviously) found one as of yet. I have to believe this is a sizeable issue that affects quite a few users.
Exchange / Outlook
What is the time zone that your Outlook client is set to use? You can find this in your TOOLS > OPTIONS > CALENDAR OPTIONS > TIME ZONE config.
Exchange / Outlook maintain their own time zones seperate from Windows. That is partially the reason why DST 2007 was such a pain in the ass to implement for IT departments.
Also, in your full Outlook client, check to see if the appointment is set as "full day" rather than from 12AM to 12AM or the like.
BigBHaller said:
What is the time zone that your Outlook client is set to use? You can find this in your TOOLS > OPTIONS > CALENDAR OPTIONS > TIME ZONE config.
Exchange / Outlook maintain their own time zones seperate from Windows. That is partially the reason why DST 2007 was such a pain in the ass to implement for IT departments.
Also, in your full Outlook client, check to see if the appointment is set as "full day" rather than from 12AM to 12AM or the like.
Click to expand...
Click to collapse
My timezone in Outlook is set for GMT -5 EST and daylight savings time is checked, which is the correct information. The appointments I am concerned with are the holidays I loaded, which come into Outlook as all day.
Hmm... you could try removing all holidays, sync with your device, re-add the holidays, then sync again.
An easy way to get all the holidays is to go to your Calendar (full Oulook) and change the view to "By Category", this should group your holidays into a single group. You can highlight them all to delete them.
To re-add them, go back to the TOOLS > OPTIONS > CALENDAR OPTIONS > ADD HOLIDAYS config.
Other than that, I am out of ideas as to what other variables are causing this in your case. Good luck.
BigBHaller said:
Hmm... you could try removing all holidays, sync with your device, re-add the holidays, then sync again.
An easy way to get all the holidays is to go to your Calendar (full Oulook) and change the view to "By Category", this should group your holidays into a single group. You can highlight them all to delete them.
To re-add them, go back to the TOOLS > OPTIONS > CALENDAR OPTIONS > ADD HOLIDAYS config.
Other than that, I am out of ideas as to what other variables are causing this in your case. Good luck.
Click to expand...
Click to collapse
Thanks for the holiday deletion tip. There has got to be an easy solution to this.
I've had same issue also with "Holidays" date from Outlook.
I was able to solve it by removing sync with exchange server and sync agenda only with my PC :-(
i had this same problem for a while. make sure the time zone is correct and the same in all of the places your syncing. i was facing this problem when the time zone was incorrectly set up on my phone, though the time was correct it was changing each time the phone was synced to my home computer. make sure the time zone settings in the phone are set not to change with the carrier.
Success!
I was finally able to resolve my issue. It had to do with the Daylight Savings Time change, because I noticed events before March 11th were ok, but those after were wrong. That is the new start of DST (in the year 2007). I suggest anyone with this problem visit this link:
http://www.microsoft.com/windowsmobile/daylightsaving/default.mspx
and apply the patch. Despite the fact it says WM6 is not affected, I have WM6 and this fixed my issue. There is a spot in the article that mentions changing your timezone to anything else other than your default, then changing it back...perhaps this reloads something from the registery. Anyway, I initially didn't do this and my items were still off by a day, but then I went back and did this and it worked.
I suggest deleting any affected items from Outlook (desktop), sync your device then re-add the items and re-sync and, hopefully, enjoy your items being on the correct time and day!!
Even not :-(
I've tried everything:
my phone and my PC are on same TimeZone (Paris)
All DST patchs installes
All events entered few months ago are OK, but if I enter a new one in Outlook 2003 (exemple 2nd July, full day event), I will have it on my TYTN on 1st July
If I enter an event on 2nd July from 8AM to 9AM, it's well syncronised on my TYTN !!!!!!!!!!!!!!!!!
That means only full day event are wrong
Does anybody have an idea to solve this ?
Thanks for your help
I experienced the same problem : during DST period, all my entries in the calendar on the phone were 1 day before the real date in Outlook.
I solved the problem by setting the same timezone as on the PC.
For me (living in France), my PC (XP) is "(GMT+01:00) Bruxelles, Copenhague, Madrid, Paris" and my phone (WM6.1) was originaly on "GMT+1 Prague,Budapest" and I changed this setting on "GMT+1 Paris,Madrid".
But every time I did a soft reset, the bad setting was restored probably due to the phone operator.
I had to unckeck in in phone settings the option "Automatically change timezones and time" on the "timezone" tab.
After that, I don't have any more problems.
Hope it helps.

Active Sync creating hundreds of empty appointments

Hi everybody,
the switch from my TyTN II to the Rhodium was far from painless so far. I use the T-Mobile German version with the 6.5 upgrade. Running on 6.1, the Rhodium was far from stable and I was fearing I'd break my back cover from having to remove it so often for a reset. But even the update to 6.5 didn't remove the following error:
After Syncing I find in my calendar (mainly on the current day) one or more rows of identical, empty appointments that cannot be deleted, or rather, that seem to show up again and again when deleted.
The trial version of "Duplicates Remover" then shows literally hundreds of identical appointments.
Does anybody know a fix for this, or a hint where the bug could originate?
I have mixed experiences with Active Sync as I'm synchronizing with two PCs, so appointments and contacts have been deleted/are cropping up again long after deletion. I wish it was as effortless as HotSync on my Palm used to be ...
I'm sorry if this question has been asked and answered before, but forum search didn't come up with anything useful (maybe I've used the wrong search terms).
Thanks, Robert
*bump*
anybody have the same issue? hundreds of empty appointments on the day I start sync? I talked to T-Mo support and they didn't know the problem.
Robert
I've noticed the same issue recently with my HTC diamond 2 after upgrading to Outlook 2007 SP2 on a Windows XP laptop with ActiveSync 4.5.0 (Build 5096). The problem did not exist previously when running Outlook 2003 and syncing the same laptop and device.
Also have the device syncing with a Vista laptop also running the Outlook 2007 SP2 without issue. The difference is that vista uses the mobile device centre software instead of ActiveSync. I've searched the internet for a patch or update to ActiveSync for Windows XP but it seems I'm running the most update version.
I have the same problem with windows live, outlook, plaxo, and messenger, the problem is messenger really doesn't like you messing with the contacts and pictures attached to messenger just aren't really supported and are more or less user defined by the contact... so you get multiples... then syncing can create a info loop... still working on the problem but as for the calender what I found is to go and remove the repeating occurance... bet this is where the problem lies I have loads of them! I ended up deleting the folder and starting over! I created a dummy folder set it as my default and then deleted the corrupted one... I have found no program that changes all repeating events to one time events...
<fingers crossed>
At the moment I seem to be rid of most of the duplicates. In the end I had to do another hard reset on the mobile device, clear the duplicates from Outlook (2003), then sync. I have not, as I had before, synced the HTC with a second PC.
</fingers crossed>
Active Sync is really an embararssing piece of software ...
Robert
I have a similar issue. Got a Diamond 2, at home I run Win7 with Mobile Center but at work I have XP SP2 with AS. I get tons of blank appointments being created. If I disable calendar syncing, I get hundreds of blank contacts instead!!!
I use no messenger and whatnot - anyone has found a solution?
For me it was a problem of duplicate appointments and contacts.
I no longer synch using the wmdc now. Instead I just use the Microsoft My Phone service.
Notwithstanding, it would be great if microsoft could sort out the messy wmdc...
Yes, but the problem is that I deleted all my appointments and I've no duplicate contacts,a nd the problem persists... so it can't be that.
Also, no use for me using MyPhone as I don't use AS purely for backing up my device but also to sync it (surprise!) with my job calendar etc...
Duplicates...
I've had all these issues and my only work-a-round has been to make a backup .pst copy of my contacts/calendar at work (XPSP2-Outllook 2003), making sure that when sync is done, I delate the lot, and re-import them from the backup. This seems to solve the problem. Also recurring appointments can sometimes stuff up as they are interprited as 18hrs and not just 12hrs, which in turn can cause conflicts.
From what I can see it is an active sync issue that I have not come accross with Vista/7 & Outlook 2007+. With the different ways that these applications handle appointments/calanders I'm not surprised as to the corruption/dupplication of the data.
Another alternative option is to use PIM Banckup/SPB or other, let AS do it's thing, then over-right the phone with the backup copy, and let it re-sync the corrections.
I've triedto find something on MS helpdesk and leaderboards, but so far no success.
Hi everybody.
Did anybody get a solution (definitive, easy, fast) for this issue?
My sync was running nice and without problems for a long time. The same smartphone syncing with a couple notebooks... but I also starting get this same problem some weeks ago.
I've been hardly looking for how to fix it but I didn't find a solution so far.
Tks2all.
Over 3000 empty contacts in Outlook 2007 under Win 7
I have a similar problem, and haven't yet found any specific solutiion. I add contacts and calendar items to both my home installation (Outlook 2003 under WinXP x64) and my work installation (Outlook 2007 under Windows 7). I was able originally to sync my Samsung OmniaPro B7330 successfully with both systems (using ActiveSync 4.5 and Windows 7 Sync Center, respectively). The problems started when I tried to resync with my work system after adding a couple of thousand contacts to the Samsung which were on my home system. When I tried to resync there were no error messages, but I had to interrupt and resume once, because it took so long. Now I have over 3000 empty contacts on the work (Windows 7) system. The contacts still look correct on the Samsung and on the home (XP) system.
How can I get these contacts correctly on the work system?
Iam afraid to delete the empty ones for fear that the next sync will wipe the corresponding contacts with information from the smartphone.
The calendar entries seem to be working OK.
Any ideas or pointers to other possible sources of info on this problem?
P.S. If I observe the Outlook 2007 Contacts page while the contacts are synchronizing, it looks like there are 2 phases:
During the first phase, I can see the desired contacts being added to Outlook, one by one.
At the end of that phase, they somehow all disappear.
Windows Sync Center eventually says that the sync was "completed", without showing any error messages. Is there some way to get Winows Mobile Device Center to produce a logfile, so I can get a better idea of what is going on?
P.P.S. The last sync seems to have finally gotten the new contacts to appear in Outlook 2007. However, I still have over 3000 empty contacts. Can I safely delete them?
P.P.P.S. I went ahead and deleted them. I now have somewhat less than 3,000 contacts, with information that looks reasonable. Looking at my "Deleted Items" folder in Outlook, I see a bit over 12,000 contacts?!
Why this? In addition to the 3,000+ empty contacts I just deleted, there are 3 copies of each contact with information! The Outlook "Sync issues" folder conatins a string of messages distributed over the last week, about half of which mention "Conflict Resolution". I am now concerned that Outlook or WMDC may have done violence to some of the data in my contacts in the attempt tpo "auto-resolve" conflicts.
I have this problem if I sync via ActiveSync at work and Device Center at home.
I've learned the hard way that those two just don't play nice together. I keep praying that one day they'll kiss and make up...
Debbie
I also have this problem syncing my HD2 with 2 PCs, one with Outlook 2007 and the other Outlook 2010.
All ran fine for a while syncing from my Work PC to HD2, and from HD2 to my Home PC. Out of the blue it failed to sync properly with my Work PC and 2,000 half-hour blank appointments were created at the current time and day. To make matters worse, most birthdays disappeared in 2011 and lots of entries were duplicated.
I spent a whole morning deleting the 2,000 blank entries and hundreds of duplicate appointments. Listing the annual events I found most were set to repeat every 12 years which explained why birthdays had disappeared! I've corrected this and things seem fine now with my Work PC, but I'm wary about syncing with my Home PC in case all goes wrong again!
Any solutions?
My friend has same problem with his HD2 (Win7, Outlook 2007, 2010).
With sync the Outlook make half hours appointments in the current day. Interesting: when I disconnect the phone, the empty appointments are dont cancelling.
Same problem here (around 150 of half-hour appointments in one day).
I am using HTC Diamond since 2008, the problem started in July 2011 when syncing with work computer.
I have no idea how to fix it.
I can only offer some information on what's going on.
When syncing, the first thing that happens is empty appointments are all created on today. These are then populated, setting the date, time, subject etc. So it sounds like your sync only gets up to creating the empty appointments and doesn't finish setting the information.
Sorry I can't be more help - unless the process is not allowing to be completed.

Sync with iCal and time zone changes...

I sync quite successfully between my macbook, imac and desire using Gmail, iCal and the Calendar program in the Desire. BUT, I am in the USA right now with a 5 hr difference between here and the UK where I live. My Desire shows the correct time where I am and the Macbook I have left on UK time.
I have noticed that all of my appointments on my Desire are now showing as happening 5 hrs earlier than on the macbook (which is the correct time for them to be). Is there any way I can have the Desire's calendar NOT correct for the time difference?? (the times are still correct if I go to the Gmail calendar BTW).

[Q] Problem with appointment time when sync with exchange

When I create a new meeting in my pc thourgh Outlook, the time of the appointment in the HTC is one hour before the right time (for example 15:00 instead of 16:00).
When I create a new meeting on the HTC - there is no problem, and the accurate time is seen in my PC Outlook.
(same problem appears in the calendar app which comes with the HTC as well as with TouchDown app which I prefer to use)
I've verfied that the exchange server, my pc and the phone - are all in the same time zone (GMT+2)
I've tried to uncheck the "automatic use of network provided values" in Setting/Date & Time, but it makes no difference.
The exchange server version is 2003.
Any ideas how to solve this problem?
Thanks,
Gal
I detected a bug when you create on outlook a meeting each last working day of the month (for ex remember to send your timesheet), the phone works for the first meeting and then repeat it every day
ed_bracam said:
I detected a bug when you create on outlook a meeting each last working day of the month (for ex remember to send your timesheet), the phone works for the first meeting and then repeat it every day
Click to expand...
Click to collapse
This seems to be a different issue...
Has anyone faced my problem?
Am I the only one with this problem???
Am I the only one with this problem???

[Q] Problems with recurring meetings being 1 hour early

I guess I should start off with the fact that this is my first android phone. I am syncing my calendar via active sync with our exchange 2007 SP3. I am in EST time zone with DST enabled.
I have several long standing recurring meetings that constantly show as an hour early on my nexus. These meetings show as the correct time on outlook and even my iPad, which also uses active sync. All other meeting show as the correct time on my Nexus. I suspect the problem has something to do with daylight savings, but is only happening on my Nexus. I searched around found several people complain about similar problems over the past couple years on other android phones, but I have not found a solution.
If i go into the meeting on outlook and re-accept the meeting it will create a copy of the meeting in the correct time slot, but leave the old one there. If i then delete the old one, it will remove me from the meeting and the organizer will get a decline notice.
Does anyone have the same problem, or more importantly know how to fix this?

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