I have recently purchased TomTom Navigator v3.07 + Car Kit for my XDA IIi. I have followed the instructions and loaded the update disc (for windows mobile 2003 se) and then the GB Maps onto a SD Card (128mb). Within 15-20 minutes of using the system on my journey it locks up and freezes everything and then only way to get into XDA and other programmes is to perform a soft reset. Not ideal!
I contacted TomTom Support via email (on their website) and they advised that I try to load a small 16mb section of maps directly onto XDA IIi, wich I have done and the system works great. I then reloaded the maps for GB onto the formatted SD Card (as advised) and, again, the system locked up and froze within 15-20 minutes into my journey.
I contacted customer support again, not very helpful this time, and was told that the XDA IIi is not yet on their list of compatible devices - not satisfactory response - as every retailer in the UK has the xda IIi listed as compatible with tomtom navigator.
Has anyone had similar problems and resolved, any help out there would be reallyappreciated!!!
Fisely
Sorry to hear about your tomtom problem.
I had an XDAII with my tomtom 3 and what I found was that sometimes it would lock up and other nigly software problems. But they were all intermittent.
I now have an XDAIIi with my tomtom. My XDAIIi is set to turbo mode. I think it run slightly better compared to my XDAII.
What I would do is a hard reset and load everything from scratch. A real pain i know but if you don't get any support from tomtom then what else is there?
I have same problem What has helped sometimes is :enable bluetooth, switch on flightmode, then start tomtomand go. :lol:
But this only worked for me after i had deleted all the 02 crap from xda11 there is a link somewhwere here telling you how to do this :?
Good luck hope it works for you
Freezing up of software resolved - see below
After contacting TomTom Suppo rt I managed to get further info and advice which I followed and this has resolved the locking up of the software - works brilliantly now.
Dear TomTom Support,
Many thanks for your last response. I am pleased to report that after purchasing a SD Card with a speed of 80x (Read of minimum 12mb/second), as per your advice, and reloading the GB Maps - everything is working very well without any freezing and locking up of the software on my XDA IIi.
I would advocate a note be included, in future, with TomTom products on guidance about Storage Cards and using ones with appropriate speeds for reading/writing etc. for the benefit of other potential users of your products.
If I had knowledge on this subject prior to purchase of SD Cards, I believe, I would have bought one with appropriate speeds.
Once again thank you for resolving the problem.
Faisal
Response 08/06/2005 09.31 AM
Dear Mr hussain,
The process of elimination would suggest that the SD card is causing the freezing issue, the software seemed to work when the SD card was taken out of the equation so it would suggest that the read speed of the SD card is causing the problem.
With best regards,
The TomTom Customer Support Team
Customer 07/06/2005 06.44 PM
Dear TomTom,
Many thanks for your last response.
Can I deduce from the message that if I purchase a branded (and more expensive) SD Card with a Reading speed of at least 10MB/Second and load up the maps for GB - it will then work without locking and freezing up?
Best wishes
Faisal
Response 06/06/2005 08.28 AM
Dear Mr hussain,
When using SD cards, please bear in mind that the reading speed should be at least 10MB/second, because the map data continuously will be read from the card. The card writing speed is not important in this sense, because the application is not going to write on the card as for instance would be the case with a digital camera. Please also bear in mind that the writing speed specification “45x speed” means that the reading – respectively writing speed of the card is 45x150Kb/s and that is why it is only 6,75 MB/sec (60x speed means 60x150Kb/s and this is 9,00 MB/sec.). Please ask your reseller for more information about whether the speed indication is about reading or writing speed of the card.
Regarding the SD cards in general, we have received numerous reports.
Many cheaply made SD cards, most especially those SD cards without a brand name, can cause problems regarding reading speeds or in a worse case scenario have corrupted files on the SD card and are therefore not readable. Cheaply made SD cards may also have a weak memory controller on the card, which although these cards might work fine in a digital camera, may not be able to pass information quickly from its memory to the TomTom GO application. This can for instance result in freezing of the TomTom application or poor map redrawing. Another issue could occur during start-up: If the map exceeds a certain amount of data, it can be that the GO application is not even going to fully start-up.
We hope to have answered your question to your satisfaction.
With best regards,
The TomTom Customer Support Team
Related
Hello
I would like to know if the xda2i is compatible with 4Gb SD cards
Thanks
4GB Transcend SD Card 150x
Hi,
I am using a Qtek 9000 for 3 month now.
I bought the above SD Card for it - all seemed well working.
Shortly after & bought the TOMTOM 5 Navigator as a navi using Holux GPSlime as GPS Bluetooth device.
Well, after weeks I found:
TOMTOM has a bug, it cannot connect to the Bluetooth GPS device when the Telefone Modul is DISable, because it figures 'if the phone is disabled, I am in PLANE MODE" so it promts NO GPS Signal found ... stupid TOMTOM, but they will be correcting it someday.
Strangely after I solved the GPS problems, I got hangups ones in a while with the navigator, as it didn't start correctly.
Using the Qtek9000 more and more I had system hang ups quiet often, even so no navi was used.
Originally I soft rebooted the PDA every time no input seemed to be accepted any more. Just as an efford to test I once removed the SD Card and the Qtek 9000 sprang back to life.
Nowadays, every time I get a system hang, I pull the card out (system is back) & put it back in, hopefully it works again.
The SD Card seems to stall the system from time to time.
Did any one else had such problems with 4GB SD Cards?
I am testing in the meantime with 1GB card & had no hangs yet.
Is my card broken or is that a known error?
Thx for answers
Where did you get this 4GB card?
Thanks
bought it via internet shop forum @:
www.mobilejoker.de
=> Speichermedien
the 4GB costs 105€ at the moment, was way more expensive when I bought it.
Thanks a lot!
Hi,
Love my Orbit, but everytime I save around 600Mb of data on the storage card it gets corrupted (funny characters in file explorer, cant access any installed programs on storage card etc...)
This has happened three times in the last three weeks, pulling out the battery and restarting does not fix it, I've even hooked the sd card up to my laptop and it sees the corrupt data as well.
Has anyone else seen this?
EDIT - May 2007 - fix now found
HTC quote
An improved SD card handling mechanism is now available to all customers. To install this enhancement, please install the cab below:
There is a HTC fix for the corrupt card issue download here http://www.europe.htc.com/z/pdf/guides/ArtemisSDEnhancement.CAB
I've been having some files become corrupted for about a week. I've had my compact III for about 4 weeks. Lost night I lost the lot while using TomTom! When I checked it on the PC It still had 700mb on it but the total of the files came to just over 1mb. This was with a 1GB card.
What other software do you have on yours? Do you use a2dp?
Phil
Its never failed during use, only during installing a new program or after charging, hence my thought it might have been a file size limit.
I also use tomtom stored on my SD card, this has happened three times and I have had a variety of software on it, but have been slowly dropping titles to see what the common app is (I thought it was omap, which it wasn't) it happend last night while installing AM Task+, I had tomtom and tcpmp and 300Mb of divx on the card, but nothing running.
Does this help? To be honest I was half wishing noone would reply so I could return the card and be on my merry way!!!
I just posted another thread about the same thing!
http://forum.xda-developers.com/showthread.php?t=285520
I also have had the crazy strange characters, but a soft reset would fix that. Now it's just data disappearing (the entire contents of my 2gb card was the victim this morning...my head almost exploded!)
Man, I hope we all just have crappy cards! I'll keep testing and post results. I hope my seller will switch it out for me - then if it happens again we will have a clue as to whether the Artemis or the card is to blame!
Let's keep this the official thread on this topic - please read my post above, but reply to this thread.
This (Sandisk 1GB) card always worked perfectly on my Hermes so I am a little concerned that it might be the internal location of the card. I am going to backup my card regularly. The reason I asked about installed apps is that I have been using Battery Status with scaled overclocking to 273mhz on it for a couple of weeks now. I was using A2DP last night for 20 minutes just before my card corrupted while overclocked and was worried that this may have caused it. Temperatures did not get as hot as they do during charging so I'm pretty sure that these programs were not the direct cause.
Phil
Interesting thought about the A2DP...
I have never used a bluetooth headset before I bought my Artemis. Now, bear in mind as I said, I have lost a few files prior to using A2DP and have also seen the strange characters as well. However, I got some bluetooth headphones yesterday and used A2DP for around 20 minutes or so for the first time ever. Then this morning, after soft reset....BLAMMO! everything gone on my 2gb microSD card. Oh yeah, I am using constant overclocking to 240mhz.
Could just be coincidence, but I am going to install a few files again and then use A2DP again. If it happens again, we will be narrowing down the cause!
I will report my findings later...
P3300
I have the same problem, but with the 512mb card that was supplied with my P3300 premium. Sending it back!
I don't use A2DP
I was experiencing the same problem some days ago. Now it seems that the microDS is stable. However, there is directory named Files to be deleted that is created automatically and I suspect that is related with Tomtom software. Is anybody that has not Tomtom preinstalled having the same problem?
Regards.
I didn't have tomtom preinstalled, Whenever the card becomes corrupted I can see "Files to be deleted" which I think is actually a Windows Mobile system folder
Interesting though, there seems to be a tomtom common thread here, I may try and install another navigator and see how it goes.
I had this problem today. Lot of folders with strange letters appeared on my card. I soft reset the ppc, everything is back again. but some Chinese characters are not readable any more.
Did someone figure out already what is the reason for this?
PS: forgot to mention that I have tomtom preinstalled. My ppc runs a German system from O2 Germany
Same here, but I know why it happened
I also lost all data on my storage card, but was due to syncing with media player on my desktop. I synced music because some files were asking for certificates and that is the way to transfer those that don't play. Unfortunatly clicked the wrong button and card was replaced with music files!
Luckily and unexpectedly restoring the Tomtom backup from desktop restored most of the files on the storage card, and then resetting and syncing (excluded windows media player ) with pc brought the programs back. But there are two strange folders that cannot be deleted because they are "system files" in addition to the one called "FilesToBedDeleted". One is namedwith a square symbol and E (but longer name can be seen when explored from activesync).
The TomTom desktop backup really backsup the entire storage card so if you have it you should use it frequently.
Victor
Maybe a solution?
I have the same with my xda orbit, I have a 2GB microsd and once in a while suddenly I cannot access the data anymore, the folders and files are looking corrupt, weird names of the files and folders
What helped for me is, to take out the memorycard, insert it again and make sure it is tight in the lock. Then, when you switch it on again, the files should all be accessible again.
I was thinking it might be a problem that the card is not tight enough in the lock so it would lose the contact, so what I did is that I used a small pice of plastic a little thicker than the lock of the sim-card to give higher pressure on the memorycard under the battery. Until now it works fine for me, but I do not know if it is a solution yet, I will have to wait some more days to see if it really works like that.
A lot of people here said that after a softreset everything is OK again, never tried it, so maybe it was just OK coz I took out the battery, it would be similar to a soft reset.
So Now I am not sure anymore if my solution is one, but as I said, until now it is OK. I will post again if I know more.
Is this problem effect only O2 orbit, or all HTC artemis and Dopdo P800W??
I have also had this problem on my 1GB MicroSD
Just did a soft reset and then then everything appeared to be gone. When I checked how much storage was left on the card it still had 600MB shown in use but no files were visible.
I also have Tomtom 6 installed and had used it extensivley just before the card corrupted.
I have formatted it and reinstalled everything and have no probs since although I haven't used the sat nav since.
Its this occurs because of:
Micro SD brands Sandisk only, Transcend, or Kingston
MIcro SD storages size? 2 gb/ 1 gb
Device ROM: O2 orbit rom, HTC Artemis rom
Sandisk, 2 gb, O2 Orbit here
Until now still working fine after using my "trick" (I really hope it stays like that), but have to admit that I did not use TomTom since then. When thinking back when my card got corrupt (4 times all together) I was using TomTom all these days when it happened.
I have only installed TomTom on the card and its been fine for the last week. But to me this isn't a solution as I want 2gb of storage, I'm just scared to load stuff again, but I will this weekend and see how it goes
Mem: SanDisk 2GB
Phone: O2 Orbit
i am using a sandisk ultra2(!!!) 2Gb card in my hero(german) running the tmouk wwe rom and do not experience any problems whatsoever.
there is something definitely up with the orbit (maybe other variants as well) and micro sd. I have a kingston 1gb SD and i am getting the funny characters on folders. Do a soft reset and it's fine, doesn't take long for the gibberish to return though
orunner said:
I had this problem today. Lot of folders with strange letters appeared on my card. I soft reset the ppc, everything is back again. but some Chinese characters are not readable any more.
Did someone figure out already what is the reason for this?
PS: forgot to mention that I have tomtom preinstalled. My ppc runs a German system from O2 Germany
Click to expand...
Click to collapse
The same story here to Greece with Ace Locked RoM
Tom Tom preinstalled and crazy character appears first time after upgrade Greek Rom Firmware.
I thing Tom Tom Extended RoM installation [email protected] our device .. :
My Solution Remove totally Tom Tom from my Artemis ..
Hey guys,
I have a 2gb SanDisk Transflash Micro SD and have been having some serious stablity issues with it. Ever since I first got it, it would lose a file or two randomly. Not a big deal, except that it was a picture of my kids once - that sucked.
But anyway, this morning the entire card contents (all 1.58gb) I had spent days compiling was inaccessable! The card still shows that it is full, but none of the files or folders is visible in either file explorer or in my card reader on my laptop. FYI: I had eight programs and 7 games installed on it as well as some music and movies. I don't want to reformat the card and lose all that, but I am afraid that this is my only option. I also don't want to keep using a card that is a timebomb!!!
Has anyone else with an Artemis (or any other unit) had this issue before and been able to rectify it? Any advice would be much appreciated! I'd love to hear that this is just a defective card and not a problem with the Artemis frying cards!!!
Same issue here
I have the same with my xda orbit, I have a 2GB microsd and once in a while suddenly I cannot access the data anymore, the folders and files are looking corrupt.
What helps for me is, to take out the memorycard, insert it again and make sure it is tight in the lock. Then, when you switch it on again, the files should all be accessible again.
I was thinking it might be a problem that the card is not tight enough in the lock so it would lose the contact, so what I did is that I used a small pice of plastic a little thicker than the lock of the sim-card to give higher pressure on the memorycard under the battery. Until now it works fine for me, but I do not know if it is a solution yet, I will have to wait some more days to see if it really works like that.
These problems do sound like a hardware issue. I doubt its the PDA or Windows and too many people have problem with too many different sized cards to be the card. It does sound like the card is suffering from an intermittant contact, I would try as above and make sure its a tight fit.
I,ve same issue. New HTCP3300, new SanDisk 2Gb micro. Installed set of application and then in one day found on the card folders with garbage names (even could not delete them). Reformat the card and install everything again. In couple days same probllem - programms installed on card don't work, and I can see strange folders on the card. Suddenly I found one not changed name on card with stored attachments of e-mails (more than 500) - long opening - then opened and after return to root I fount everything in place. Everything OK.
Does somebody has any idea what's happend?
How to fix it?
Kostja
I've had the same problem in my Trinity with a Kingston memory card. Finally gave up and tried a different brand of memory card and everything seems to be ok now. Definitely sounds like these two issues are related. On the Trinity forum the general consensus is that is may be a firmware problem causing compatibility issues with some memory cards.
I had the same problem a few mins ago, Luckily after a reset of the phone all of my files were readable again so I would imagine rather than the card being corrupt, maybe some allocation table gets messed up.
fingers crossed that it doesn't happen again!
I had the same problem
Transend micro SD 1gb
Hi,
Does this affect the MDA Compact 3, or just the P3300?
Regards
Just happened for the 2nd time with my 2GB sandisk card. A soft reset brought all of the files back so I suppose it's annoying rather than a big problem for me. Nice if O2 / HTC got it fixed though!
and my sandisk microSD 2gb card after formatting in P3300 has turned to 1gb
i had the same probleme
sundisk 512 mo
I had the same problem
SanDisk micro SD 2Gb
spangelsaregreat said:
Hi,
Does this affect the MDA Compact 3, or just the P3300?
Regards
Click to expand...
Click to collapse
Hi spangelsaregreat
Same problem with the T-Mobile MDA Compact III. Comes standard with a 1GB micro-SD card from T-Mobile (Sandisk).
The complete Benelux Plus map directory was corrupt. Other files/directories on SD looked ok.
Couldn't delete the corrupt files, had to format the SD card in the MDA Vario-III.
Greetings, Ben...
I've had my MicroSD only a few days so far but I have not encountered this problem yet.
I took the pre-emtive action of cutting a small square of the MicroSD packaging (that awful lethal theft-proof stuff) and placing it on top of the MicroSD-caddy before I clipped the sim-caddy into place.
My previous attempts to put it directly on top of the MicroSD, underneath the metal clasp that holds it down, met with failure as - contrary to what I've read elsewhere - the clasp is actually a caddy into which you slip the MicroSD before closing- just like the sim... forcing it down on top of the MicroSD probably wouldn't do it much good.
Anyway, so far so good- I can only recommend you grab some nasty plastic shell packaging and butcher it, worth a try... surely?
Corrupt Sandisk MicroSD
Hi all
I have been at the receiving end of this too. I have had this memory card for almost a year in my qtek 8500. I had everything from business data, cv, client logs, tom tom, and more importantly loads of photos and vids of my baby boy.
The card did go weird and prevented my o2 orbit from booting up properly, it just locked up. Took me a short while to figure out that it was the card and after i removed it it booted fine. I put the card back in and presto all working again.
Just 10 minutes ago I checked out my tomtom and ¨no maps¨!!! After examining the card on my mac, pc and card reader it's screwed. All data gone. just a few 0 bite files and daft characters. Nothing left at all. I am very gutted about this. All business data backed up etc so no worries there but the photos guys!!! I will never get those baby pics back! :-( very upset about it and it's definitely the pissing orbit as no other problems in any other handset for almost a year!!!! :-(
Any solutions to this as I cannot possibly trust this machine to store my important data anymore. I would like the ability to be able to sync my public folders in outlook then i could at least drop data into there while out on the go for backup. I'm not a keen believer in having to plug my pda in my laptop all the time to back it up as I have over the air email etc and i want to avoid all that pap!
STILL TRYING TO GET TO TERMS WITH THIS LOSS :-(
Chris
www.chrislewis.tv
[email protected]
I am starting to think it may be microSD. I recently got an 'M3 Simply' game programmer for the Nintendo DS Lite, it uses microSD. I was using a 2gb because I feared feeding it to my HTC and a 1gb should be enough, then it suddenly became unreadable and unmountable. It would not format either.
CE
Has anyone tried a data recovery program like R-Studio. It can recover files off formatted hard drives and I have used it successfully on my SD card when my Uni messed it up, similar sounding problems.Might work.........
I did and it didnt work. my corrupt microsd was unmountable.
MicroSD
Hum, having the same here...
No solution yet?
I've just got the same problem with my O2 Orbit and a SanDisk 2GB MicroSD Transflash.
I've possessed the device for 1 month and it had been fine until a week ago. At first the problem was strange characters appeared in folder and file names. I reset the device and saw everythings back as normal.
But this afternoon Program Files and My Documents folders disappeared on the storage card. Soft resetting this time does not help. System still shows unchanged volume of used memory so these are definitely still there.
The former issue is also being discussed in this forum: http://forum.xda-developers.com/showthread.php?t=285511, but I suppose they are the same. Apparently this is a systematic fault so O2 and HTC must have been notified. Hopefully a solution should soon be found.
PPB
Hi,
I am using dopod 818pro. But whenever i use a 4gb(mainly kingstone SD memory card) memory card, it shows, "no memory card installed". But i can use 2gb memory card (any brand).
My config is as follows-
windows mobile 6.1 professional
processor- OMAP850-195MHz
memory- 50.02 mb
ROM version- 7.0.0.7 WWE
ROM DATE- 7/5/8
RADIO VERSION- 02.19.21
RAM size-64mb
So please help me to use 4 GB memory card.
SDHC
The HTC prophet doesn't support SDHC cards (over 2 Gig)!
i'm using non sdhc 4gb card from transcend. make sure your card is not sdhc...
oh yes, but you still need a driver
hey man, if you have a normal SD card with 4GB, it still will not just work ,you needed a driver of some sort, sorry, I had it, but changed my computer some months ago. Maybe someone else has it?
do you?? i just put the card in & my prophet recongnised it.
SD
I used to have MMC and I thought the disable power management would resolve my problem of getting my files disappearing from the card if the path 2 or more folders deep, but when I changed the card to a normal SD (2GB), I had the same problems happening sometimes (but not as frequently as before), but I'm getting another (harder) problem now. I'm saying harder because this seems to be very hard to track because it happens when it wants!!
sometimes the card works for several days without any issue, but sometimes I get a blank card. even though when I look at the status I see the used space and the free space, but when I open it with resco or file explorer it's just blank.
and I even got a worse problem (fortunately it happened only one time yet). since I set the ie and opera cash to the card, these programs created their temp folder on the card again, but everything else was totally erased! I used a recovery software to get my data back!!
as I said, it happened once, but the usual problem is I just see nothing on the card until I shut down, and boot my prophet again. and sometimes it doesn't work until I do this several times.
I think I've looked everywhere to find a solution for my problem, but I didn't find any real solution for it. I've tried several roms, several cards, always getting the same problem. I don't think it's a hardware issue because of its nature. I mean how could it be a hardware issue if the data disappears without even touching my phone? if there is a hardware issue I don't think the card would be recognized at all! or (at least) it won't be recognized after I move it (causing the weak or loose contacts - if any - to disconnect) however, I don't think it's true, because the contacts are clean and tight, and like all HTC devices, the SD slot is high quality.
if anyone can offer a real solution to my problem, then I'll say he/she is the one who enabled me get the full of my HTC Prophet!
So thank you in advance. whoever you are!
Hey hey everyone. I have just got myself an XDA Orbit. First few hours was working ok, then it started to not load/gps would not work atall. So i decided to get the official o2 WM6 and that seems to have done it.
But now the programs i thought were standerd arnt there no more. I had a GPS program that had some like bar graph type things, and telling me how many satiliets i was connected to. Cant remember the name now.
Other GPS tester programs ive found cant seem to connect. Is this a problem with my GPS ? As it did work for a few hours, or is there certain points where there are "blind sots" ?
EDITI just tried the GPS Test 1.04, and i got 1 green bar and one yellow. Keeps changing to either 2 yellow or one yellow. The fihures at the top still havent changed though. Not sure if this is good as this is my first phone with gps inside. If it helps my settings are:
COM Port: COM4
Baud RateL 4800.
These are what i have seen in settings looking around. I havent changed any of them.
I also have a 4GB micro SD card. This card used to work ok, but now the phone shows there is no card, and the card reader on my laptop does not pick it up either.
EDITFound out that the card i have is SDHC, and i understand that it cant run without drivers. Tried to find some but they dont seem to work. the card worked before i put the official o2 update on there.
Any advice/information/answers would be great. I apoligies for any spelling mistakes.
Hi Vildar,
Since no Orbitites have answered you I will
I was just lurking from the Diamond(Ignito) forums, I have an old Orbit too, just feeling nostalgic
I see from your edits that you are starting to find your way around the Orbit slowly
I guess that, unless there's a backup file somewhere on your SDHC card then you can kiss all the original apps goodbye after your WM6 flash. In a lot of ways that's not such a bad thing as these machines tend to get full of junk after a while (my Ignito is already)
Your GPS COM4 4800baud settings are correct, I suggest you install some GPS apps to test such as:
GPS Cycle Computer - A superb app which is what XDA-Dev is all about
Try the QVGA version of course or how about:
GPS Skinner which has the satellite signal page that might help you.
The Sirf chip in the Artemis/Orbit is much better than the Qualcomm integrated one in the Diamond IMO (and a few other peoples') so you should be able to get a good signal and a quick fix (*You HAVE run QuickGPS to update the ephemeris data haven't you???) - Search the Artemis forum to find out how to point QuickGPS at the best server.
I also found a good file manager such as Total Commander or GSFinder to be very useful
A task manager like FdcSoft this one
And/Or Magic Button
I also used RhinoLaunch
You could try running chkdsk etc. on your SD card if it won't show in your card reader, even if you have to format it you haven't lost anything after all.
If you do need to Hard Reset make sure you have kept all you application cabs somewhere safe and use the excellent Pim Backup 2.8 to backup your personal data, SMS, call history etc.
The main thing is SEARCH IS YOUR BEST FRIEND (login first for best results) read EVERYTHING and welcome to the club dude
HTH
Kim
Thanks for the reply . I have managed to get both the GPS and my Card working. Found the right driver after a while. As for the GPS, not sure how i fixed it but it all works now. But i know have a few more problems.
I have 2 navigation programs. Tomtom7, and Igo8. Igo8 freezes and dies when i go to put an address in. Works ok with postcode.
Second, is there a way i can make files i recive from bluetooth go to my storage card instead of my phone? Just a pain having to move it all to the card.
BTW Thanks for the apps. Downloading them now