Active update? what's the point???? - Upgrading, Modifying and Unlocking

Hi all,
I have had my XDA2 for almost a year now and in all this time I have never used active update.
I have checked it now and then, but found no new updates.
All the updates that I have received, have been from the 02 website.
Why offer this service, but have no support??? :?
(Confused) Frogger

Related

Vodafone V1620 - giving up and replacing.......

Hi
I have finally presuaded Vodafone that their V1620 is buggy and they don't know what they are doing.
They have offered to replace it with a QTEK 2020i.
Is this worth doing or should I go for a refund?
Cheers.
Robin
Robin - just recently got a 1620....I would be keen to understand the problems that you have experienced.
I'm waiting for a new one already since the one I got isn't recognised via Activesync.
Well like many of these phones running the 1.3 roms there are problems with bluetooth and not being able to hear the person on the other end of the call.
Also it keeps shutting off/rebooting AND has taken to hard reseting.
Now the interesting thing is getting anyone in Vodafone to admit the damn things exist.
There is NO INTENTION of doing th erom upgrades to 1.4 that O2, T-Mobile, Qtek, i-mate etc have done. Not on the plans at all.
So I have given up and plan on getting a refund.
Robin

T-Mobile MDA Pro UK Upgrade??

Hi
Does anyone know if this happened (The English, UK version, I know there was a German version) ???
Back-a-while there was info on the T-Mobile upgrade page (which is now dead) indicating that this would be available at the end of Jan 06 !
Nigel
The company I work for had a meeting with T-Mobile this week, we were told that the updated ROM which will include Push email will be available sometime next month (March) they would not give us a firm date!

O2 XDA Orbit Coming Soon

Might be old news, but XDA Orbit has finally appeared on the O2 UK website
https://shop.o2.co.uk/ComingSoon
I'll certainly be looking to buy one!!
XDA Orbit
I spoke to O2 customer services at the end of last month and they told me that it would be available in November. I was a little skeptical and bought the P3300 from Expansys on O2 as they're not offering the Trion yet. From past experience I wouldn't count on it.
I should have waited for the o2 version, been a big fan since my EXEC. Although I was under the impression that o2's relationship with HTC ended along with i-mates. Very happy to see a HTC phone coming from o2, but I wonder will there be more to come?
Long live ASUS
I believe the HTC relationship has been closed off (with regard to new handsets).
Expect new handsets to come from ASUS (i.e. ZInc, Graphite, etc.) due in Jan.
Apparently someone in O2 Customer Service said that their spanky looking Artemis version was being released on the 27th of this month.
27th release date is correct.
Cheers
LB
Lord Buckingham said:
27th release date is correct.
Cheers
LB
Click to expand...
Click to collapse
Dude, Do ya know if this device is meant for the Asia market or not?
Coz I remembered here in Singapore, we had Dopod 818Pro instead of the Neo... which means to say only 1 brand will appear here, and that is Dopod.
Can only talk for UK, Germany, and Ireland, i suspect it will not be seen in Asia.
Regards
LB
With reference to this Orbit review:
http://www.4winmobile.com/viewtopic.php?p=42938
There are 2 things that I'm puzzled:
1) Infrared Gate: IrDA 1.2, 115200bit/s (SIR/CIR)
I thought the Artemis doesn't have Irda? Is there a mistake in the review?
2) Bluetooth: Bluetooth 1.2
Pretty much everywhere else says its got BT2.0. This review mention that it has BT1.2.
WiFi support is present for both 802.11b and 802.11g connectivity, but unfortunately Bluetooth is still the older 1.2 specification and not the hoped for 2.0 which supports A2DP, etc.
That said Bluetooth connections to the Jabra BT500 headset have been clear and voice dialing is supported and works well.
Click to expand...
Click to collapse
LB, have ya tried A2DP on this device yet?
Thanks!
MasK,
Yes I have but only with the Samsung SBH 170 headset and it appears to work OK if a little limited in range.
Cheers
LB
launch date
I think this is always the same with a new hardset from O2 but i've just got off the phone with o2 select support and they reckon it's not out till after Christmas :-(
The O2 website is saying its this month.
https://shop.o2.co.uk/ComingSoon
Worth noting though that different service providers within O2 will choose to stock it at different times, so maybe Select are next year.
the O2 Orbit would most probably be released in other parts of the world except asia coz its released bt Dopod instead
LB,
I know this sounds crazy.. but does the device have glabal warranty?
Secondly, do ya think it's available in the Netherlands? It does seem better looking and more sophisticated compared to the stock Artemis, and I'm wondering what my chances are in getting that into Asia. Thanks!
MasK,
The warranty will be valid if purchased from O2, i guess you are asking whether you can get it repaired if you take it outside the UK? I am not aware of any plans to sell the device in the Netherlands, alough it will be available in Germany.
Cheers
LB
So if O2 don't release on the 27th (this month), the same way I've moved last year from Orange I can move this year to T-Mobile which have the MDA III.
Didn't quite like the phone signal on the Exec anyway...but if they do release...and they have a similar price as T-Mobile, then it isn't worth the hassle. Can't wait till after Christmas...can you?
Well.. It's not abt waiting. In fact, I'm quite confident the new HTC devices (at least the Artemis) is gonna be released by end of this month during an IT exhibition. The thing is, the Orbit looks nicer than the original Artemis. It'll be real nice to have one here for the sake of uniqueness
Well, I in fact like the original as it's a bit...square.
Grogo said:
Well, I in fact like the original as it's a bit...square.
Click to expand...
Click to collapse
Hmm.. yeah.. I do like squary designs.
It just seems that the Orbit has a better colour combination (something the Atom should have int he first place, instead of making it all black!)
Anyways, design-wise.. the Artemis is definitely better than the trinity, imho. At least they got out of the magician/prophet form factor.
wertert said:
I think this is always the same with a new hardset from O2 but i've just got off the phone with o2 select support and they reckon it's not out till after Christmas :-(
Click to expand...
Click to collapse
Hi everyone!
I've just had my O2 customer services representative on the phone to confirm that next week I will have the XDA Orbit delivered to my office, so it seems that this time they have done they homework...
Can't wait to play with it!

o2's xda orbit WM6 upgrade response

Good afternoon Paul,
Thank you for your email.
O2-UK are currently testing the Windows Mobile 6 upgrade and until this has passed all tests then unfortunately we will not be able to advise you when the upgrade will be released.
We are also unable to advise of features involved in this upgrade as this may be subject to change, dependant upon the tests.
If you have any further problems, please do not hesitate to contact us.
Kind Regards
******* *******
O2-UK
Customer Technical Support
Windows Mobile Training Specialist 2007
For information on O2-UK products and services please visit www.o2.co.uk
-----Original Message-----
From: joey jojo [***]
Sent: 22 May 2007 13:05
To: O2 Data Support (UK)
Subject: o2 xda orbit upgrade for windows mobile 6.0
Hi, I am emailing due the release of the WM6.0 rom released via o2 Germany, and I was wondering when o2-uk will be offering the same.
I am eagerly awaiting this rom update for my new xda orbit device.
Also are your technical support team able to offer any information on any new features of the update and whether O2 active will be included in this build.
Cheers.
Paul
Click to expand...
Click to collapse
i just got a reply from a nice chap at o2, hopefully soon we will get our free upgrade.
i tried to get info on what will be released/new feature on wm6 for our device.but allas no joy...
hopefully they will let me test future roms etc!!
Thats a far more in depth response than I got when I asked them. All I was told was that they can't give a date and to keep checking the website for further information. Only problem is since o2's uk website is so rubbish I've not found anywhere relating to support downloads for devices!
markquinton said:
Thats a far more in depth response than I got when I asked them. All I was told was that they can't give a date and to keep checking the website for further information. Only problem is since o2's uk website is so rubbish I've not found anywhere relating to support downloads for devices!
Click to expand...
Click to collapse
When they finally get their act together, there will probably be another tab called 'software updates' added to the 'I've already got an Orbit' page. This has been the case with other devices, although they all had the launch ROM available on the site too, which is not the case with the Orbit.
Another in depth response from O2 UK - this is what I got from them yesterday:
Good Afternoon
Thank you for your e-mail.
We will be launching the WM 6 update for the Orbit, but unfortunately we cannot provide a specific date to you due to confidentiality.
We do believe this update will be provided during the summer period.
If you require any further assistance, please do not hesitate to contact us.
Kind regards
Paul
Customer Technical Support
O2-UK
For information on O2-UK products and services please visit www.o2.co.uk
Click to expand...
Click to collapse
Confidentiality from who? Customers?
Sounds like the staff at o2 are as in the dark as the customers! The information probably hasn't filtered down to the help desks yet so they're all giving their own version of events. Either that or they're telling us different stories on purpose to confuse us all!
I would go for the different stories theory. The reply i received was that they (O2) had no intention of releasing a free WM6 update as this OS was designed for new hardware and not backwards compatible.
I think O2 should get their act together. One hand doesn't know what the other is doing.
Hope it comes out soon. Time will tell.
I just received a call from O2, following up an enquiry on wm6 upgrade on orbit at their site www.my-xda.com. They said that nothing can be said at the moment but has asked me to enquire next month and they would have a definite answer on the matter.

It's official, no WM6 upgades for T-Mobile customers!

Hi there, I joined T-Mobile UK about a month ago because it is the only network with a reasonable "unlimited" data tariff.
Given that all of the other suppliers have been releasing WM6 upgrades for the current batch of HTC based phones, I was expecting T-Mobile to do the same. Sadly, I was mistaken as you can see from the official response I've just received from them.
If you are a T-Mobile user, I would recommend that you email them directly - perhaps if enough people complain, they might change their minds - it can't be that hard since it looks like HTC do most of the work!
This is the full text of the reply:
Date: Sun, 5 Aug 2007 12:49:14 +0100 (BST)
From: CustomerServi[email protected]
To: [email protected]
Subject: Re: Products and Services enquiry - Phone information Reference Number: 00571787
Thanks for your emaI Julian, asking when a Window Mobile 6 upgrade will be available for your phone.
I realise that this is important to you and I'm pleased you've emailed me to help.
Unfortunately, I'm afraid that we will not be releasing a upgrade to Windows Mobile 6 for your phone. We have decided that bringing in new MDA devices that make best use of the features of Windows Mobile 6 is a better use of our resources than rolling it out on existing devices which already work well with Windows Mobile 5.
I realise this is disappointing however, I'm pleased to tell you that we'll be including Windows Mobile 6 on all new MDA devices that are launched. This will be starting with the MDA Touch and MDA Vario III in September.
Once again, I'm sorry for the upset this may cause and I hope I've explained things clearly for you today.
Thanks for taking the time to email me Julian. I hope you continue to enjoy using your T-Mobile phone.
If you have any further questions, don't hesitate to reply to this email or you may find the help you need by visiting http://www.t-mobile.co.uk/Dispatcher?menuid=faqPage.
Kind regards
Lindsay
Customer Services Email Team
T-Mobile
On 04/08/07 22:43, [email protected] wrote:
[From .CO.UK]
message:Hi, can you please tell me when a Windows Mobile 6 upgrade for my phone will be available? I notice that O2, Orange and HTC all have the appropriate upgrades now released.
Many thanks, J.,
< body> T-Mobile (UK) Limited
Company Registered Number: 02382161
Registered Office Address: Hatfield Business Park, Hatfield, Hertfordshire, AL10 9BW
Registered in England and Wales
NOTICE AND DISCLAIMER
This email (including attachments) is confidential. If you are not the intended recipient, notify the sender immediately, delete this email from your system and do not disclose or use for any purpose.
Click to expand...
Click to collapse
Regards, J.

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