Related
I just picked up this phone from a guy through local classifieds and I've noticed that it has a really noticeable yellow tint to it when I look at it straight on.
If I hold it at any angle it looks fine. What could be causing this and is there anything I can do about it?
As far as I heard it's an issue with the oled screens in general. Something about the organic compound or what not. But your not alone a good amount of people get it. Maybe do what the quote below is suggesting.
CoppertoneSPF15 said:
My E4GT has a bit of a blue tint. Downloaded an app called "Screen Adjuster". It's basically a RGB adjuster just like on your LCD tvs. You can even widget it to have a quick on/off feature from your home page.
Click to expand...
Click to collapse
morphis568 said:
As far as I heard it's an issue with the oled screens in general. Something about the organic compound or what not. But your not alone a good amount of people get it. Maybe do what the quote below is suggesting.
Click to expand...
Click to collapse
Thanks, but that app doesn't help at all. :-(
Ryjabo said:
I just picked up this phone from a guy through local classifieds and I've noticed that it has a really noticeable yellow tint to it when I look at it straight on.
If I hold it at any angle it looks fine. What could be causing this and is there anything I can do about it?
Click to expand...
Click to collapse
Take it in to a Sprint store. At worst it will cost you 35$ to get it fixed.
It could be burn in, or a bad oled.
lickarock said:
Take it in to a Sprint store. At worst it will cost you 35$ to get it fixed.
Click to expand...
Click to collapse
I thought they didn't fix screens anymore. I'll call them in a bit and ask... will report back.
Ryjabo said:
I thought they didn't fix screens anymore. I'll call them in a bit and ask... will report back.
Click to expand...
Click to collapse
They can't fix a shattered screen. But if its just a problem with the oled screen they might be able to do it, or at least set you up with a replacement. They don't do shattered screens because it can cut the techs.
lickarock said:
They can't fix a shattered screen. But if its just a problem with the oled screen they might be able to do it, or at least set you up with a replacement. They don't do shattered screens because it can cut the techs.
Click to expand...
Click to collapse
I'll call them in a few minutes and let you know what I find out.
I just got back from the sprint corporate store and they told me that there was nothing they would do for me.
they told me that every phone does it. That is a complete lie. Even their f****** displays did not do this.
they told me that it does not affect the functionality of the phone so they would not replace it or even work on it.
I can't even really describe how pissed off I am right now
Put out the word to anyone with a working E4GT who only uses it to dev and see if they'll swap it out. Can't hurt to ask.
I just got off the phone with Sprint (*2) and told them what the little prick was saying to me at the store and they put in a work order so I can take it to a different store and most likely get a replacement. I won't be able to go up there until tomorrow so we shall see what happens.
I wound up selling it and going back to the GNex... where I'm suffering with battery life problems.
I have honestly not been satisfied with any Android phone except the EVO and the Nexus One :-(
Alright so I found a stuck white pixel. It's only visible against a black background. And it's like the size of a flake of dust. Super, super tiny but now that I've noticed it I see it eveytime it's over a black background or image.
However, I was lucky enough to get a phone that has zero gap issues, and I've also already put a nice quality screen protector on it.
So my question is... Should I deal with it or exchange for a new One. It really is very tiny. I don't even have anything size wise to compare it to. I think even saying it's the size of a dust flake is too big... Also it's near the upper left corner sort of so it's not like it's in the middle of the screen.
Ps: I tried the stuck pixel fixer in the app store and it didn't do anything.
Opinions?
I'd take it back. I bought an LCD tv that had one pixel stuck as soon as I opened it up and turned it on it was off and boxed back up and exchanged. Imo it probably will be more likely to have more go out, not sure if it's true but I say exchange it.
I'm still debating. I think I'll give the store a call.
good luck finding a perfect electronic device. I know it used to be up to 3 "dead" pixels was considered ok by manufacturers. I think they've eased up though. I'd be worried about the replacement being worse.
nrfitchett4 said:
good luck finding a perfect electronic device. I know it used to be up to 3 "dead" pixels was considered ok by manufacturers. I think they've eased up though. I'd be worried about the replacement being worse.
Click to expand...
Click to collapse
+1
since phone is so new u should get lucky and get one someone returned.
but this phone is the first i wouldnt want a refurb considering all the problems with taking it apart
Honestly imperfections happen. And something this minor just deal with it. When it comes down to it though its your call.
Sent from my HTC6500LVW using xda app-developers app
andybones said:
+1
since phone is so new u should get lucky and get one someone returned.
but this phone is the first i wouldnt want a refurb considering all the problems with taking it apart
Click to expand...
Click to collapse
I wouldn't get a refurb, I'd get new. I'm friends with the manager of the corporate store, however... I think I'm just going to deal with it. I don't even notice it now unless I'm specifically looking for it against a black background, which is never lol
josh995 said:
I wouldn't get a refurb, I'd get new. I'm friends with the manager of the corporate store, however... I think I'm just going to deal with it. I don't even notice it now unless I'm specifically looking for it against a black background, which is never lol
Click to expand...
Click to collapse
I think were still within 14 days so could get new
I am just noticing on the back of my phone that when facing down, on the right side it looks like a line running all the way down, kind of hard to explain, it's not a dent otherwise I'd be able to feed it.
hmm, I may go back to the store and check out the ones on the floor and maybe get a new one, but I also don't want to lose root. I am sure we will get it eventually and will be kicking myself in the rear, but.
I guess I may end up with a refurb! lol.
I send them back though until they are up to standards, I've send 3 back and they will keep sending you refurbs until you get one you consider up to par.
One time I got a refurb and the power button was so pushed it I literally couldn't use it, another time the vibration on the phone was so crazy high, like when pressing the soft keys it was cracked up on stock ROM somehow it was insane. the third time I got the phone and there was an issue with a speaker.
I have gone through many refurbs thought my smart phone days and I have to say they actually are *usually* good. The way that the HTC One is put together though scares me for a refurb, though.
Mine has that line too. It's like 1/3 inch thick looking, right? And very faint? And I've seen the same line in LOTS of pictures. I think it's just a manufacturing thing.
Guys, over the past few days I have noticed at the foot of the screen in the centre there is a yellow line (approx 1 to 2mm thickness) appearing which looks very much like screen burn.
It can only be seen when a lighter colour is present but it is there no matter what you are looking at.
When watching movies it is horrendous as your eyes are constantly drawn to the yellow thick line.
Question being has anyone else noticed this?
Sounds like a faulty panel to me
Lennyuk said:
Sounds like a faulty panel to me
Click to expand...
Click to collapse
That's what I am thinking but before I contact Clove tomorrow it would be interesting to hear if this is an isolated case?
Give us a picture
htc_HD2 said:
Give us a picture
Click to expand...
Click to collapse
Impossible to see if you do a screen grab. The grab would not show the screen burn.
The only way to do it is to take a photo of the G3's screen and I don't have another camera at hand with me this weekend.
Dead pixel maybe
Sent from my LG-D850 using Tapatalk
StreetkillnHD said:
Dead pixel maybe
Sent from my LG-D850 using Tapatalk
Click to expand...
Click to collapse
No, it's nothing like a dead pixel.
It's more like a yellow stain that progressively gets darker the longer the screen is left on.
I contacted Clove who would send it back to LG for them to look at.
In the meantime if I change the Home a Touch Buttons to Black it covers up the Yellow stain whenever a screen uses the touch buttons.
It's when you are either looking at photos, watching movies or playing games where you don't have touch buttons displayed that you see it.
Beards said:
No, it's nothing like a dead pixel.
It's more like a yellow stain that progressively gets darker the longer the screen is left on.
I contacted Clove who would send it back to LG for them to look at.
In the meantime if I change the Home a Touch Buttons to Black it covers up the Yellow stain whenever a screen uses the touch buttons.
It's when you are either looking at photos, watching movies or playing games where you don't have touch buttons displayed that you see it.
Click to expand...
Click to collapse
I have had this on devices in the past, its certainly a faulty screen.
Yes, I definitely agree on that.
Okay I should return it for repair but I would find it murder to be without the phone.
So far it is limited to the area of the touch buttons and like I mention if I change to black you then don't see it a lot of the time.
I'm seeing if I can live with it..........
Beards said:
Yes, I definitely agree on that.
Okay I should return it for repair but I would find it murder to be without the phone.
So far it is limited to the area of the touch buttons and like I mention if I change to black you then don't see it a lot of the time.
I'm seeing if I can live with it..........
Click to expand...
Click to collapse
Just as a warning, when I have had this on devices in the past it is something that gets worse over time, the yellow area will spread, its probably worthwhile getting it fixed now to avoid having it become a bigger problem in the future.
Have you spoke to clove yet? Surely they might just swap it out rather than force you to get a repair?
Lennyuk said:
Just as a warning, when I have had this on devices in the past it is something that gets worse over time, the yellow area will spread, its probably worthwhile getting it fixed now to avoid having it become a bigger problem in the future.
Have you spoke to clove yet? Surely they might just swap it out rather than force you to get a repair?
Click to expand...
Click to collapse
Yes I spoke with Clove and was quite surprised they would send it back for repair.
At the time I had had the G3 for 18 days.
As such seeing as being without the phone is going to be a nightmare and it's not spreading or getting worse for the time being, I'm mulling over my options.
Fortunately money is not a problem. If it gets that bad I would rather buy another and set up the new G3 in the presence of the faulty G3 then either give the faulty one away to a member of the family which I do with all of my phones and let them decide what to do....
I have the exact same problem. Found this thread googling for it. It's almost right in the bottom center. Looks yellowish and it's driving me nuts. I'll probably hold off exchanging for a while since I cannot afford to go without a phone and have no way to backup everything until someone unlocks the boot loader.
bpyazel said:
I have the exact same problem. Found this thread googling for it. It's almost right in the bottom center. Looks yellowish and it's driving me nuts. I'll probably hold off exchanging for a while since I cannot afford to go without a phone and have no way to backup everything until someone unlocks the boot loader.
Click to expand...
Click to collapse
Well, if it's any help to you all I can tell you is it doesn't appear to get any worse.
Yes it's there and more prominant when it gets hotter but it doesn't appear to be spreading or going darker.
At the moment I am still living with it.
For some reason the softkey light of the right button is leaking to the screen.
When i lowered my screen brightnes ive noticed there is a light shining from the right softkey in to the screen. Its leaking trough a tiny hole between the glass and the amoled screen. I guess its an adhesive failure. I can see it when i use my phone with lowbrightness while watching dark content.
My questions
1. Can i fix this my self?
2. How is this even possible when ive newer opened the device?
3. could i fix it by pressing on that place and maybe also heating it slightly the same time?
4. is it possible that also dust will enter trough that hole?
5. would oneplus take care of that?
nadejo said:
For some reason the softkey light of the right button is leaking to the screen.
When i lowered my screen brightnes ive noticed there is a light shining from the right softkey in to the screen. Its leaking trough a tiny hole between the glass and the amoled screen. I guess its an adhesive failure. I can see it when i use my phone with lowbrightness while watching dark content.
My questions
1. Can i fix this my self?
2. How is this even possible when ive newer opened the device?
3. could i fix it by pressing on that place and maybe also heating it slightly the same time?
4. is it possible that also dust will enter trough that hole?
5. would oneplus take care of that?
Click to expand...
Click to collapse
I'll only answer question 5 as it makes others irrelevant: yes, they would (they have to) take care of this. That's what warranty exists for. It's faulty hardware and it should be fixed or replaced.
Sent from my OnePlus 3 using Tapatalk
PHP:
Explorer23 said:
I'll only answer question 5 as it makes others irrelevant: yes, they would (they have to) take care of this. That's what warranty exists for. It's faulty hardware and it should be fixed or replaced.
Sent from my OnePlus 3 using Tapatalk
Click to expand...
Click to collapse
But ive only paid 399 and its been months. Do you think they will still fix it ?
nadejo said:
PHP:
But ive only paid 399 and its been months. Do you think they will still fix it ?
Click to expand...
Click to collapse
They will repair it. They won't replace it now.
Prince Chandela said:
They will repair it. They won't replace it now.
Click to expand...
Click to collapse
Do you think they will replace the whole screen unit?
nadejo said:
Do you think they will replace the whole screen unit?
Click to expand...
Click to collapse
No, they will fix the button backlight.
Also, you can turn off button backlight in settings.
Ive started a RMA request. Basicly its not a delabreaker for me at all because i never use buttonbacklight but im afraid dust might enter the screen and the gap could get bigger over time.
Ive updated the op and added some pictures. What do you think. Should i be worried?
I've reverted to all Stock including locked Bootloader and correct imei number. Ups will arrive tomorrow between 4&7 o clock (evening).
Im really scared they might not find the issue as it is very hard to find. How should I explain it for them to understand. Anyone knows where the devices are getting repaired?
Thanks
I canceled the rma process because they want to let arvato bertelsmann take care of it. And the things ive heard about them just schocked me. I will simply turn off softkeylights permanently.
if you are in the 15 days window please, return the phone, this phone is just a mess, it's a beast, but it seems like every device has a problem somewhere... mine has a pink tint on the upper part of the screen, i can't be hassled with the process of 1month or even more of a RMA just to repair or for them to send me a new one, i wen't ahead and asked for a refund instead, too much hassle with the support from op..
Its an adhesive error inside the device it should not affect dust coming in.
Given that oneplus support appears to be some sort of Asian Russian roulette you should not risk your, I hope otherwise flawless, device because of such a minor optical glitch.
@xAD3r1ty
The phone is not a mess, there may be some faulty units floating out there, but many are just fine.
Mine does not have any HW issues as far as I can tell.
Also there is no phone out there that would be a viable competition that is unless you have a donkey that sh!7s money
Don't get me wrong, i love the OP3, But it seems that too many people are receiving the device with a problem here and there
Because if you receive a op3 with a pink tint like a lot, and i mean a lot of people do, Then you will have to deal with the horrible support, deal with RMA's that can take 1 month or even more and get pissed big time for being with no phone in the mean time, Oh, and i've heard some nice stories about their repair center (Arvato), so yeah like i said and giving the OP an advice, i would rather return the device if still on 15 days period and just get a different device or even buy the op3 again than dealing with their repairing support.
Thats just it
Hi,
I bought recently a new Samsung galaxy tab s4 and the first time I watched a movie laying on bed with the lights off (low screen brightness), I noticed a dark stripe on the screen...
https://m.youtube.com/watch?v=TqcpX6g0ciE
Well... Is this normal? I guess it's not. Should I return it?
Thanks!
I have this too on my Samsung Note 4. It is a common defect of AMOLED displays, where the temperature and luminance degrades the pixels over time, increasing the probability for burn-in.
You can try to find which app caused this, by matching up the dark area with the app contents. For me it was YouTube and 8 Ball Pool that I was using for long periods at full brightness --- when playing a fullscreen video or game, the screen will NOT turn off. I kept forgetting this, and went to the bathroom or kitchen leaving the screen on!
Did you buy it second hand, used? The previous owner or you may have likely used full brightness and showing a static image for long periods.
There is nothing you can do to fix it. The S4 is still a new flagship model so you may be able to get a replacement.
Well... I bought the tablet two months ago, brand new, and I have barely used it. Like... twice a week or so.
My sister has the same model, used it a lot more and it hasn't developed dark stripes.
I cannot find a match except, maybe, the Google search bar. I guess I will try to get it returned. I cannot accept this on a 500€ tablet. Should I know this before hand, I'd bought a Huawei tablet for half the price.
Or maybe I'm overreacting and I simply got a defective unit.
Mokisamsung said:
Well... I bought the tablet two months ago, brand new, and I have barely used it. Like... twice a week or so.
My sister has the same model, used it a lot more and it hasn't developed dark stripes.
I cannot find a match except, maybe, the Google search bar. I guess I will try to get it returned. I cannot accept this on a 500€ tablet. Should I know this before hand, I'd bought a Huawei tablet for half the price.
Or maybe I'm overreacting and I simply got a defective unit.
Click to expand...
Click to collapse
Can you post the image you used ? So i can try on my 10 month old Tab S4, to see if i get the same issue as yours!
N1NJATH3ORY said:
Can you post the image you used ? So i can try on my 10 month old Tab S4, to see if i get the same issue as yours!
Click to expand...
Click to collapse
Hi. Sorry. I've been offline lately. Here is the test image: https://ibb.co/F3VjHSh
I'm going to return the tablet to the store to see what can be done.
Mokisamsung said:
Hi. Sorry. I've been offline lately. Here is the test image: https://ibb.co/F3VjHSh
I'm going to return the tablet to the store to see what can be done.
Click to expand...
Click to collapse
Thanks what was your brightness set at ? Man in the video link you posted the text at the bottom looked crazy bright ? On mine it looks fine please note i did move the image like you did my brightness is set at dead center on the second icon so about 25% or 30% ish (im guessing)
Also i set the brightness half way, and i do not get that black bar!
I had the same problem on the tab S3. Samsung text said it was a known issue, affecting about 30% of all screens. It is replaceable under warranty. Eventual getting through the first round of tech support, ask for support team to handle your issue. My tab S4 had the same issue, but it wasn't as noticeable. I accidentally folded into a fold-up couch and demolished it, whenever I got a replacement under AT&T insurance policy, the tablet I got had a perfect screen! I'm taking has best care of it as I possibly can, as it is literally the first perfect screen I've seen on the S Series tablets. It may be frustrating to deal with the 5 to 10 day turnaround time, but as an artist who actually works on Gray backgrounds quite often it was worth the effort.
N1NJATH3ORY said:
Thanks what was your brightness set at ? Man in the video link you posted the text at the bottom looked crazy bright ? On mine it looks fine please note i did move the image like you did my brightness is set at dead center on the second icon so about 25% or 30% ish (im guessing)
Also i set the brightness half way, and i do not get that black bar!
Click to expand...
Click to collapse
Thank you for testing this on your tablet. Actually, the overall brightness was about 15-20%. But that was enough for a dark/dim room.
Orbital_Logic said:
I had the same problem on the tab S3. Samsung text said it was a known issue, affecting about 30% of all screens.
Click to expand...
Click to collapse
Oh, do you have any references for this?
Ouch. I can feel the pain of the couch event.
Well, my tablet came today from the tech support... They wiped the memory and cleaned some greasy fingerprint marks.
But they did not solve the problem. I guess they even tried to find out what was wrong.
I'm starting to be unhappy with Samsung...
Mokisamsung said:
Thank you for testing this on your tablet. Actually, the overall brightness was about 15-20%. But that was enough for a dark/dim room.
Oh, do you have any references for this?
Ouch. I can feel the pain of the couch event.
Click to expand...
Click to collapse
No direct reference as it was a tech I was speaking with on the phone. Just ask specifically to be forwarded to support team. Then you will only be speaking with one service rep, and they will be in direct contact with the tech that handles your tablet. They can even ensure it goes to the repair center closest to you.
Well... I'm feeling like this story needs an end.
I actually send the tablet to the repair center and they changed the screen. The lady at the store were I purchased the tablet told me that the problem was a loose flex cable inside the tablet, but... Who really knows? The repair sheet doesn't mention that.
Anyway, the tablet is better now, but not 100%... It still shows a slight darkening towards a corner of the screen, barely noticeable under normal circumstances but that does indeed shows with test images. The good thing is that this is not a dark band anymore.
Thanks to everyone that participated in this thread