Hi, I'm having a problem with my phone (C21Y RMX-3263) being stuck in bootlop after accidentally updating magisk via direct install option (has been rooted once already with patched boot img and spd tools). I figured I should just flash the old firmware but neither SPD research and upgrade tools work properly, for about 10-30 seconds all is going well, but then it just gets stuck on downloading, on different parts like super, or boot randomly alternating between attempts. I've left it on for about 4 hours and tried multiple times with no progress at all. There is nothing visible on the screen but holding the vol down button and plugging the cable in seems to initiate fastboot. I've tried using different versions of the tools and different firmwares for my model but nothing seems to work. The bootloop itself is very weird - the phone buzzes and the splash logo appears, afterwards starting to glitch out extremely eerily, the colors start to become weird, white lines dance on the display and after that it turns blank and flashes gray for a few seconds before turning off, looping and doing it all again. Pretty sure this isn't a hardware issue as the phone was working fine before. Assistance would be much appreciated
its dead
loardsudo said:
its dead
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Thank you for your incredibly detailed and elaborately constructive reply
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I was trying out using a keyboard with a cheap USB OTG cable, and all was good. Then all of the sudden the screen went buggy, where ever other line of pixels was shifted to the left or the right, almost like some sort of corrupted video file. It started to reboot itself, and it got to the black screen with the Google logo and then the screen fuzzed in the same way as before. It then starts to reboot and does the same thing over and over again. I find that I can get to the recovery screen with the scroll arrows. From there, if I tell it to reboot into recovery it goes back into the same Google logo bootloop. I then went back to the original recovery screen and I decide to try out adb to see if it works. Sure enough it does, and I unwisely start flashing a stock 4.2 bootloader image. However, while it is flashing the screen does the same fuzz thing and and stays fuzzed. Then it doesn't respond to anything. I take out the battery, and try to restart and with will not turn on at all, no vibration, no light from the screen, nothing. I tried a unbricking methods from there, and nothing can make it come back alive. Any ideas?
Additional info:
GSM tajkju
Bootloader unlocked
Running stock unrooted 4.2 that I flashed manually
Stock recovery
Hello,
I have had my Find 7 for only 4 months and never had any problems with updating the rom. I am using CM 11 and I do have fastboot/recovery installed and a few recent backup images to choose from.
This morning I decided to flash update with the latest nightly of CM 11 and boom, phone went completely dead. I have been trying to fastboot it but that doesn't work. I connected it to USB and computer shows nothing (because it won't turn on).
If I press the power button, the phone vibrates once, but nothing at all shows up on the screen. If I keep pressing the power button it'll give pulses of single vibrations every 10 seconds or so.
I have gone through the forum but I can't find something that will help me because the phone is dead...
I can't believe a simple CM update would cause such a thing.. if anyone has any idea, please do help!
nkomp18 said:
Hello,
If I press the power button, the phone vibrates once, but nothing at all shows up on the screen. If I keep pressing the power button it'll give pulses of single vibrations every 10 seconds or so.
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The single vibration with no screen normally means the batteries dead, and it's possible that it's not charging when hooked up to your computer, open it up, take the battery out for 15 seconds, put it back in, then plug it into the charger for an hour or so.
nkomp18 said:
Hello,
I have had my Find 7 for only 4 months and never had any problems with updating the rom. I am using CM 11 and I do have fastboot/recovery installed and a few recent backup images to choose from.
This morning I decided to flash update with the latest nightly of CM 11 and boom, phone went completely dead. I have been trying to fastboot it but that doesn't work. I connected it to USB and computer shows nothing (because it won't turn on).
If I press the power button, the phone vibrates once, but nothing at all shows up on the screen. If I keep pressing the power button it'll give pulses of single vibrations every 10 seconds or so.
I have gone through the forum but I can't find something that will help me because the phone is dead...
I can't believe a simple CM update would cause such a thing.. if anyone has any idea, please do help!
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Click to collapse
Are you sure the zip you downloaded is cm11? There was an issue with yesterday's first cm12 build that resulted in bricked devices.
The device can be recovered
A problem was identified in the find7 nightlies for the 14th and they were pulled; unfortunately you and possibly a few others already installed it.
The problem has been identified and a fix has been found:
http://www.oppoforums.com/threads/guide-how-to-recover-your-bricked-find-7-7a.23067/ provides a tool and instructions on how to return a bricked find7 to stock. The linked download includes the entire stock ColorOS rom, which isn't needed to fix this problem(and is over 1gb in download size!); an edited version can be found at https://mega.co.nz/#!SQNh2ShY!UlHUE8doEBCrcSvHzomU6z0S-7b9AfTuaP_CPYr9yfQ will fix the specific issue caused by this nightly without replacing the OS or wiping your data.
Use the unbrick_cm.zip with the instructions in the oppoforums post (I also had this problem but it wouldn't work on win7 but did on xp, so there may be some compatibility issues) and you should be good to go.
Going forward the builds off download.cyanogenmod.org will include the files flashed by this tool so this shouldn't happen again.
mikeioannina said:
A problem was identified in the find7 nightlies for the 14th and they were pulled; unfortunately you and possibly a few others already installed it.
The problem has been identified and a fix has been found:
http://www.oppoforums.com/threads/guide-how-to-recover-your-bricked-find-7-7a.23067/ provides a tool and instructions on how to return a bricked find7 to stock. The linked download includes the entire stock ColorOS rom, which isn't needed to fix this problem(and is over 1gb in download size!); an edited version can be found at https://mega.co.nz/#!SQNh2ShY!UlHUE8doEBCrcSvHzomU6z0S-7b9AfTuaP_CPYr9yfQ will fix the specific issue caused by this nightly without replacing the OS or wiping your data.
Use the unbrick_cm.zip with the instructions in the oppoforums post (I also had this problem but it wouldn't work on win7 but did on xp, so there may be some compatibility issues) and you should be good to go.
Going forward the builds off download.cyanogenmod.org will include the files flashed by this tool so this shouldn't happen again.
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Click to collapse
Hello and thanks for this.
I followed the guide and the phone came back to life! This is amazing, however, the problem I have now is that the phone shows the Cyanogenmod loading screen and it stays like that forever.
It showed the popup that it was configuring Apps and after that it appeared to be loading the main screen, but then quickly goes back to the cyanogenmod loading screen.
It has been over 5 minutes... that can't be normal, can it?? Is it a known issue after using the unbrick tool?
nkomp18 said:
Hello and thanks for this.
I followed the guide and the phone came back to life! This is amazing, however, the problem I have now is that the phone shows the Cyanogenmod loading screen and it stays like that forever.
It showed the popup that it was configuring Apps and after that it appeared to be loading the main screen, but then quickly goes back to the cyanogenmod loading screen.
It has been over 5 minutes... that can't be normal, can it?? Is it a known issue after using the unbrick tool?
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Click to collapse
Go to your custom recovery, wipe /data /cache /Dalvik and /system, then flash CM+GApps. If you used the tool in my thread, you'll have to boot into COS before flashing anything.
Now it's almost perfect,
The power button only works to lock the screen, not to turn it back on again.
As you can imagine, the phone is unusable if I can't wake it up from sleep.
I tried a lot of things. First of all it's not a hardware issue because the power button works flawlessly to lock the phone or to reboot. It only fails to wake the phone up, which sounds like a software issue.
I tried the option "double tap to wake" and that does nothing. The only thing that wakes the screen is connecting it to a USB.
Any ideas?
I noticed after I followed the instructions some things changed in my phone. The OPPO logo is different when the phone loads and fastboot graphic is different. Now I get Chinese characters whereas before I believe it was an android robot.
I suspect this is causing the power button errors. Any ideas how to put it back?
The phone is showing black screen after i flashed exitrecovery.zip file since i got stuck into a recovery bootloop and right after when i pressed reboot button in twrp phone died. Have i got the phone hard bricked?? :crying:
What i have tried so far is pressing various keys combination and nothing is happening, tried to get into download mode but right after putting the usb cable connected with pc into phone it gives a notification sound but doesn't shows anything on phone screen :crying:
I also tried to flash the stock rom with lg flash tool 2014 with kdz file but it reaches to a point in the beginning and it gives an error message that the "phone isnt connected pull out the cable and retry" and after pressing retry few times it gets stuck at 60%
Please help, is there a way to get out of this :crying:
When something similar happened to my Galaxy S4, I charged it to 100% first. Then I tried flashing the stock image back to it twice. The first time did not seem as if it completed. Second time was the charm. I know the phones are different but the symptoms are identical.
rigerp said:
The phone is showing black screen after i flashed exitrecovery.zip file since i got stuck into a recovery bootloop and right after when i pressed reboot button in twrp phone died. Have i got the phone hard bricked?? :crying:
What i have tried so far is pressing various keys combination and nothing is happening, tried to get into download mode but right after putting the usb cable connected with pc into phone it gives a notification sound but doesn't shows anything on phone screen :crying:
I also tried to flash the stock rom with lg flash tool 2014 with kdz file but it reaches to a point in the beginning and it gives an error message that the "phone isnt connected pull out the cable and retry" and after pressing retry few times it gets stuck at 60%
Please help, is there a way to get out of this :crying:
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jmacguire said:
When something similar happened to my Galaxy S4, I charged it to 100% first. Then I tried flashing the stock image back to it twice. The first time did not seem as if it completed. Second time was the charm. I know the phones are different but the symptoms are identical.
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ok let me try it out, please stay in touch?
Hello all,
Today, I was listening to some music and noticed the music lagged and gave that sound when a CD is stuck.
Minutes later, I was checking my Facebook and noticed my phone was acting very slow and froze up.
Then a bright white notification light turned on and my phone rebooted itself (the white light remains on).
Once it reboots, it remains stuck on the Galaxy S6 Edge+ screen and it won't do anything. I tried the volume down and power button method but the same thing - it just reboots and remains stuck on the logo screen with the white notification light on (see below for screenshots).
I also tried to go in Download Mode and tried flashing a stock firmware, with the hopes of enabling me to go in the factory menu and do a hard reset, but that doesn't work neither due to non custom bootloader and FRP lock - which as per my knowledge - I can only unlock whilst the phone is booted successfully.
I Googled the problem but no answer for the specific issue I encountered.
I'm clueless and have no idea what to do.
Can someone help me with this?
L A X said:
Hello all,
Today, I was listening to some music and noticed the music lagged and gave that sound when a CD is stuck.
Minutes later, I was checking my Facebook and noticed my phone was acting very slow and froze up.
Then a bright white notification light turned on and my phone rebooted itself (the white light remains on).
Once it reboots, it remains stuck on the Galaxy S6 Edge+ screen and it won't do anything. I tried the volume down and power button method but the same thing - it just reboots and remains stuck on the logo screen with the white notification light on (see below for screenshots).
I also tried to go in Download Mode and tried flashing a stock firmware, with the hopes of enabling me to go in the factory menu and do a hard reset, but that doesn't work neither due to non custom bootloader and FRP lock - which as per my knowledge - I can only unlock whilst the phone is booted successfully.
I Googled the problem but no answer for the specific issue I encountered.
I'm clueless and have no idea what to do.
Can someone help me with this?
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Click to collapse
Are you rooted with a custom recovery?
spirithandler said:
Are you rooted with a custom recovery?
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I can't - FRP Lock makes it impossible for me to either Root or flash a different Recovery.
I followed this guide:https://forum.xda-developers.com/razer-phone/how-to/twrp-magisk-fullproof-guide-razers-wifi-t3756137 to root my razer phone. This was the first time I tried, so I used the steps all the way at the bottom. After rebooting around step 7, it has stayed on the logo for around 3 hours now. It's not detected by ADB, so I cant flash anything or reboot it, and the buttons are not responding. I've tried holding the power button with volume down, and other combinations but it just doesn't work. I'm wondering, is there any solution for this? Or do I just need to wait for the battery to die? Thanks in advance for any responses.
Hi
to get to another mode you need to have the phone connected to a PC or Mac, so plug it into the usb and power off, once it is off hold volume down, this should make it go into download mode from there follow this link ( https://forum.xda-developers.com/razer-phone/help/razer-phone-os-t3772424 ) and you should get back to stock and you can retry to root from scratch or leave your phone as stock
Hope this helps
adroit14 said:
I followed this guide:https://forum.xda-developers.com/razer-phone/how-to/twrp-magisk-fullproof-guide-razers-wifi-t3756137 to root my razer phone. This was the first time I tried, so I used the steps all the way at the bottom. After rebooting around step 7, it has stayed on the logo for around 3 hours now. It's not detected by ADB, so I cant flash anything or reboot it, and the buttons are not responding. I've tried holding the power button with volume down, and other combinations but it just doesn't work. I'm wondering, is there any solution for this? Or do I just need to wait for the battery to die? Thanks in advance for any responses.
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Click to collapse
If you got it to download mode but cannot communicate with the phone check your fastboot and drivers. You need Google USB drivers and the absolute latest fastboot. There are other posts here that can help you find the right stuff
adroit14 said:
I followed this guide:https://forum.xda-developers.com/razer-phone/how-to/twrp-magisk-fullproof-guide-razers-wifi-t3756137 to root my razer phone. This was the first time I tried, so I used the steps all the way at the bottom. After rebooting around step 7, it has stayed on the logo for around 3 hours now. It's not detected by ADB, so I cant flash anything or reboot it, and the buttons are not responding. I've tried holding the power button with volume down, and other combinations but it just doesn't work. I'm wondering, is there any solution for this? Or do I just need to wait for the battery to die? Thanks in advance for any responses.
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Click to collapse
I assume your phone looks just like mine at the moment.
Happened to mine after running the ODP flash_all.
What's odd is I had run it multiple times because trying the different GSIs and going back to nougat once.
The last time I ran it, it resulted in this.
I've tried multiple computers and cables to no avail.
incinandseril said:
I assume your phone looks just like mine at the moment.
Happened to mine after running the ODP flash_all.
What's odd is I had run it multiple times because trying the different GSIs and going back to nougat once.
The last time I ran it, it resulted in this.
I've tried multiple computers and cables to no avail.
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Click to collapse
Mine was stuck like that months ago. I let it run the battery dry, charged it full, and followed the instructions from Razer to flash stock files. It worked for me
tabletalker7 said:
Mine was stuck like that months ago. I let it run the battery dry, charged it full, and followed the instructions from Razer to flash stock files. It worked for me
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That was my next thing.
Seems mine ran out of juice earlier.
It's automatically kicking to that screen once plugged in.
Completely dead, the charging light blinks red for a minute to get it on, then jumps to the logo screen, charging light turns off.
Kind of thinking mine is toast :-/
incinandseril said:
That was my next thing.
Seems mine ran out of juice earlier.
It's automatically kicking to that screen once plugged in.
Completely dead, the charging light blinks red for a minute to get it on, then jumps to the logo screen, charging light turns off.
Kind of thinking mine is toast :-/
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Hi follow the link from my comment above and give yours a try, don't think yours is toast just think it's in a boot loop cycle
My comment is second one down
incinandseril said:
I assume your phone looks just like mine at the moment.
Happened to mine after running the ODP flash_all.
What's odd is I had run it multiple times because trying the different GSIs and going back to nougat once.
The last time I ran it, it resulted in this.
I've tried multiple computers and cables to no avail.
Click to expand...
Click to collapse
I´ve got this Screenproblem with the Oreo Update with sideload, it flash but then only this Screen, i found my mistake.
My solution was to do an critical unlock for Bootloader, than install 7.1 and than sideload 8.1 OTA, now it works very fine and much smother than before
[EDIT] After letting the battery run dry again last night, plugging my phone back into my laptop booted into download mode, again with the same display as below. Fastboot again recognised the device & after doing some searching, I'd seen another suggestion somewhere else I hadn't yet tried, which was forcing the phone to partition a (to be honest I couldn't even remember which partition I'd left it in from the attempted root)
The command is "fastboot set_active a && fastboot reboot"
I did this as soon as I was able to, rather than leaving it charging (this may be unrelated, but worth considering if you're still stuck)
after this, I got to the Razer logo screen lock (instead of the blank screen lock below), I was then able to follow Razer's instructions - which are linked in one of the comments on the link from the 2nd post here (hope that makes sense)
Now I'm happy to report everything is working, back to factory
I hope this can help someone else [EDIT]
I'm unfortunately in the same position, did you have any luck flashing back to factory?
I also tried following the guide from the 2nd link, these were the steps I took:
(I can confirm my bootloader is unlocked & critical also unlocked)
1. allowed battery to run dry
2. plugged into laptop whilst holding volume -
3. phone now in download mode with battery charge symbol on screen, I left it some time to charge but noticed it got stuck as per the screenshot (for approx. 6 hours)
4. device not recognised by adb, but recognised by fastboot
5. phone not accepting any fastboot commands, when attempting 'flash_all.bat' just hangs on the first line (flash partition:0 gpt_both0.bin), I have to close command line & reopen to try anything else, however whatever I try I get the same result, so basically the only responses I'm getting from fastboot are that it is aware of the device and confirms the bootloader incl. critical is unlocked
My next thought was the perhaps the phone attempted to boot once it reached the picture charge level and therefore locked in the same way it had initially on the razer logo. Should I attempt flashing the factory image immediately once the phone enters download mode, rather than allowing it to continue charging until it's flashed? Any ideas would be greatly appreciated!
Cheers
Been a while since anybody posted, I know... but did anyone who had this problem end up figuring it out? I am in the same situation and am freaking out a little bit, I JUST got this phone...
Just try this and should solve your problems
https://s3.amazonaws.com/cheryl-factory-images/cheryl-p-release-7083-user-full.zip