I got my Red Magic 8 Pro EU 256gb 12gb today.
While I was testing it I noticed the selfie camera display shows up in alot of situations, like on grey situations the display turns green at low and max brightness.
Anyone with the same problem?
Hi!
you reach out to the manufacturer or retailer to report the issue and see if it can be resolved. If the device is still under warranty, they may be able to repair or replace it for you.
Same issue here, but looks more like a software issue to me.
When you touch the screen, the camera overlaying part flickers and settles after a second to the color it should have. Perhaps they just need to speed up this process.
If on the other hand you mean a permanent mismatch, they just need to recalibrate.
Either way it is fixable by just software.
This is just some examples, that display covering the selfie shows up alot for me.
Okay i see, yours is quite more visible than mine. Mine is only really visible in dark gray background, but does not have this green tone to it.
Mine also has it although it's just visible when the brightness is from 0 to 15, and I think it's perfectly normal.
Green tint is more visible when the display is set to 120hz, and lightens or "flickers" when idle because it switches to 60hz to lessen power consumption.
Dogan_M95 said:
Same issue here, but looks more like a software issue to me.
When you touch the screen, the camera overlaying part flickers and settles after a second to the color it should have. Perhaps they just need to speed up this process.
If on the other hand you mean a permanent mismatch, they just need to recalibrate.
Either way it is fixable by just software.
Click to expand...
Click to collapse
The grint tint is more visible on higher refresh rate. It "flickers" because once the display is idle, it switches to 60hz to save battery.
I am starting to be glad that I missed the first shipment... as days pass by more and more issues come up with this phone.
First this display issue that the camera is visible and in another thread overheating issue.
Reviewers said that the camera is not visible during normal usage and only in really heavy sunligh from the side and they showed 97% stability in 3DMark.... both have been disproved by users feedback here on XDA.
fejerm said:
I am starting to be glad that I missed the first shipment... as days pass by more and more issues come up with this phone.
First this display issue that the camera is visible and in another thread overheating issue.
Reviewers said that the camera is not visible during normal usage and only in really heavy sunligh from the side and they showed 97% stability in 3DMark.... both have been disproved by users feedback here on XDA.
Click to expand...
Click to collapse
Perhaps they're using it with high brightness that's why they did not notice it. Well, I'm hoping it's not a factory defect or whatnot. Haha.
My camera is only visible on very low brightness levels, and I also haven't noticed any overheating problem. The only pet peeve I have about it is, that there's no global audio equalizer, only in game space. And that one disables once you put the phone in standby.
KAVELAB said:
My camera is only visible on very low brightness levels, and I also haven't noticed any overheating problem. The only pet peeve I have about it is, that there's no global audio equalizer, only in game space. And that one disables once you put the phone in standby.
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Click to collapse
That is disappointing, it should not be visible at all, expesially not in low lit enviroment.
Same issues, combined with weird brightness flicker and other software issues... pretty disappointed, hopefully they will be able to fix those issues... coz otherwise phone is pretty good, software is garbage tho
Dogan_M95 said:
Okay i see, yours is quite more visible than mine. Mine is only really visible in dark gray background, but does not have this green tone to it.
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Click to collapse
Phone was perfectly fine when I got it Yesterday and now when I look at it Today it has that weird Greenish tint on the selfie camera screen.
I noticed it before i even came here!
Its not as bad a the first post Picture, its more like this post I'm replying to.
Really noticeable on Android dark mode grey color.
hopfully its not a hardware defect!!!
I just got this thing!
CptNight said:
Phone was perfectly fine when I got it Yesterday and now when I look at it Today it has that weird Greenish tint on the selfie camera screen.
I noticed it before i even came here!
Its not as bad a the first post Picture, its more like this post I'm replying to.
Really noticeable on Android dark mode grey color.
hopfully its not a hardware defect!!!
I just got this thing!
Click to expand...
Click to collapse
Yeah. I've also sent them an email regarding this, waiting for their reply. I hope it's just a software defect, and seems that a lot of users experience this.
Update: Apparently, the green tint issue on the UDC is normal according to Nubia's support team.
batuken said:
Update: Apparently, the green tint issue on the UDC is normal according to Nubia's support team.View attachment 5833575
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Click to collapse
Wow so they dodged responsibility and just say its normal... I am thonking about canceling my order, this is unaccaptable.
Well i just did a live chat about this issue and they Elevated my issue and will get back to me.
So we will see if i get the same response!
Got a Response
What i want to understand is, if is only some units or all have this problem
Aviver said:
What i want to understand is, if is only some units or all have this problem
Click to expand...
Click to collapse
All of the units have this issue.
Related
I've notice the screen will smear/lag behind while displaying "true" black (pixels are off) areas of the screen in fast motion (pictures, backgrounds, etc...). I'm sure this is a common problem with this display type as I've read similar things before (purple or black), but wanted to make sure all is well on my expensive new toy. It seems to happen more when the brightness is turned down, but it can also be noticed heavily on gradient backgrounds while scrolling left/right on the home screen. Turning up the brightness does resolve the issue for the most part (you can still see it, but it goes away much quicker), but why is it so apparent on this display versus others (Galaxy S5)? Maybe having many more pixels to flip on and off in the affected area is the cause due to the phone having a 2k display versus the 1080p display of the Galaxy S5. Anyone else experiencing this issue?
I have this issue as well. I have not seen anymore information on this issue anywhere. Have you heard or seen anymore about this?
Yep. I too have the exact same issue. I wonder what the consequences will be when using thw Gear VR with our Note 4... probably weird smushy images I'm guessing
I've had this issue as well. I was on a Plane at night watching Dark Knight Rises. I have auto brightness on so it dims in lower lighting but in that movie there's a lot of dark scenes and you can def see the lag with the pixels during fighting scenes and fast movement.
abystus said:
I've notice the screen will smear/lag behind while displaying "true" black (pixels are off) areas of the screen in fast motion (pictures, backgrounds, etc...). I'm sure this is a common problem with this display type as I've read similar things before (purple or black), but wanted to make sure all is well on my expensive new toy. It seems to happen more when the brightness is turned down, but it can also be noticed heavily on gradient backgrounds while scrolling left/right on the home screen. Turning up the brightness does resolve the issue for the most part (you can still see it, but it goes away much quicker), but why is it so apparent on this display versus others (Galaxy S5)? Maybe having many more pixels to flip on and off in the affected area is the cause due to the phone having a 2k display versus the 1080p display of the Galaxy S5. Anyone else experiencing this issue?
Click to expand...
Click to collapse
i am having this issue.
on the european note 4
i have no idea what to do and i dont want to visit service on the holiday season..... :crying:
Mine does this also. Only when the brightness is extremely low. I think it has something to do with the pixels being "lazy" when the brightness is low. It would be a drawback that comes naturally from the benefit we get with OLED.
EDIT: To sum it up, nothing is wrong, it's natural, just turn up your brightness when it is critical to not have the smearing.
dragunbayne said:
Mine does this also. Only when the brightness is extremely low. I think it has something to do with the pixels being "lazy" when the brightness is low. It would be a drawback that comes naturally from the benefit we get with OLED.
EDIT: To sum it up, nothing is wrong, it's natural, just turn up your brightness when it is critical to not have the smearing.
Click to expand...
Click to collapse
thank you so much for the relief.
that is what i undrestood too (from reading about Galaxy S4s with this issue and also Lumias)
But i really freaked out when i first mentioned this on my phone! and on the idea of possible service visit
fotisg24 said:
thank you so much for the relief.
that is what i undrestood too (from reading about Galaxy S4s with this issue and also Lumias)
But i really freaked out when i first mentioned this on my phone! and on the idea of possible service visit
Click to expand...
Click to collapse
No problem. Glad I could help out. This is my first OLED screen to be honest, but I am pretty familiar with the technology.
dragunbayne said:
No problem. Glad I could help out. This is my first OLED screen to be honest, but I am pretty familiar with the technology.
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Click to collapse
Word. I only noticed it in low brightness levels so I'm not worried. At least blacks are actually black, instead of some purple-ish weird color they had back in the first Note.
hyukki said:
Word. I only noticed it in low brightness levels so I'm not worried. At least blacks are actually black, instead of some purple-ish weird color they had back in the first Note.
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Click to collapse
The poor color reproduction is the exact reason this is my first OLED screen. They've finally got it right.
dragunbayne said:
Mine does this also. Only when the brightness is extremely low. I think it has something to do with the pixels being "lazy" when the brightness is low. It would be a drawback that comes naturally from the benefit we get with OLED.
EDIT: To sum it up, nothing is wrong, it's natural, just turn up your brightness when it is critical to not have the smearing.
Click to expand...
Click to collapse
turning my brightness to max doesn't help mine still has it :|
kamranhaghighi said:
turning my brightness to max doesn't help mine still has it :|
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Click to collapse
Is it just some minor smearing while scrolling? I'm pretty sure most if not all devices I have used have this a little when scrolling quickly.
dragunbayne said:
Is it just some minor smearing while scrolling? I'm pretty sure most if not all devices I have used have this a little when scrolling quickly.
Click to expand...
Click to collapse
its an 1 inch smudge while i'm in the gallery, or 0.2inch smudge while viewing movies (POC: On stranger's tide for example)
haven't noticed it in any games other than minecraft(clouds go purple) ! (i don't play it, touch controls act weird on my note)
Is this normal? Greys have a green tint which is really noticeable on low brightness. Is this a limitation of AMOLED? But I don't recall this issue on my 6P or Note 4.
Hmm. Not having this issue...
Greys are really greenish. Though it happens only at some certain brightness level (a little more than the lowest).
The panel apparently is of low quality and has issues with greys. It's detailed in the anandtech.com review
Not noticing this on mine either.
Sent from my ONEPLUS A3000 using Tapatalk
I may have a slight tint on mine on greys, only on one half of the screen though. I'm colourblind so it could be green. I'm thinking it's more purple-ish though...
edios123 said:
Greys are really greenish. Though it happens only at some certain brightness level (a little more than the lowest).
Click to expand...
Click to collapse
mr mystery said:
The panel apparently is of low quality and has issues with greys. It's detailed in the anandtech.com review
Click to expand...
Click to collapse
EP2008 said:
Not noticing this on mine either.
Sent from my ONEPLUS A3000 using Tapatalk
Click to expand...
Click to collapse
thebcooper said:
I may have a slight tint on mine on greys, only on one half of the screen though. I'm colourblind so it could be green. I'm thinking it's more purple-ish though...
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Click to collapse
Yes what I had experienced from my last 3 phones I.e galaxy s2,s3,s4,s4 mini,s5 all of em which had amoled screen all have this thing. Its like if u seen u can't able to unseen. But its hard to notice. I think these displays are rather builded like this to work. Even my brother's new s7 has this thing.
rayzen6 said:
Yes what I had experienced from my last 3 phones I.e galaxy s2,s3,s4,s4 mini,s5 all of em which had amoled screen all have this thing. Its like if u seen u can't able to unseen. But its hard to notice. I think these displays are rather builded like this to work. Even my brother's new s7 has this thing.
Click to expand...
Click to collapse
On only part of the screen though? I know when tilting AMOLED displays that can happen but head on I don't know. (I've avoided AMOLED up until now because my last couple experiences with older ones was not so nice)
thebcooper said:
On only part of the screen though? I know when tilting AMOLED displays that can happen but head on I don't know. (I've avoided AMOLED up until now because my last couple experiences with older ones was not so nice)
Click to expand...
Click to collapse
Yes on part of the screen at bottom its much noticeable in dark.
rayzen6 said:
Yes on part of the screen at bottom its much noticeable in dark.
Click to expand...
Click to collapse
Guess that answers that, cheers!. (although mine might be right side of the screen, not bottom)
On my phone, the bottom part is also "greener" than the upper part. This is especially visible when brightness is set low (which I do when not outside, because it totally suffices).
Do more people have this problem?
Would returning the unit and getting a new OP3 make sense, or are these unevennesses typical??
hasenbein1966 said:
On my phone, the bottom part is also "greener" than the upper part. This is especially visible when brightness is set low (which I do when not outside, because it totally suffices).
Do more people have this problem?
Would returning the unit and getting a new OP3 make sense, or are these unevennesses typical??
Click to expand...
Click to collapse
I'm wondering if it's just an AMOLED thing... If it's really really bad then you may be better off RMA-ing it of course.
mr mystery said:
The panel apparently is of low quality and has issues with greys. It's detailed in the anandtech.com review
Click to expand...
Click to collapse
The findings on Anandtech have nothing to do with the quality and everything to do with the calibration, which is just software.
Hi, is it darker like the pics from my thread? I think I have the same issue on my display, just at the middle of the screen.
http://forum.xda-developers.com/oneplus-3/help/dark-line-oled-screen-t3402293
One thought came to me: In the upper half of the OP3 are the parts which get warm when the phone "works". Perhaps the part of the screen which is warmed up regularly loses a bit of green tint, while the lower, colder part remains as it is??? Just a thought...
I get a weird purpley/dark colour on greys and when scrolling white font on black background, but only on minimum brightness.
After reducing brightness below a threshold (just above the minimum) the colours across the display seem to shift
Sent from my ONEPLUS A3003 using XDA-Developers mobile app
I got my replacement phone today. And. The display is even more worse. The colors are uneven, like some of them have here. The bottom is greener and the top slighlty pinkier/the correct color.
Argh. That's what I'm afraid of (sent my device in for replacement on Saturday):
That, as a replacement, simply someone grabs a box with a new device and sends it to me, without testing.
Edios, what did you write in the service request as your reason why you want a replacement? Did you write about the display problems?
Welcome to the lottery...
Does anyone know: If the 2nd device also has a defect, and the 14 day return time since I got the 1st device is already over, can I demand from Oneplus that they take back the 2nd device and that I get my money back??
hasenbein1966 said:
Argh. That's what I'm afraid of (sent my device in for replacement on Saturday):
That, as a replacement, simply someone grabs a box with a new device and sends it to me, without testing.
Edios, what did you write in the service request as your reason why you want a replacement? Did you write about the display problems?
Welcome to the lottery...
Does anyone know: If the 2nd device also has a defect, and the 14 day return time since I got the 1st device is already over, can I demand from Oneplus that they take back the 2nd device and that I get my money back??
Click to expand...
Click to collapse
I didn't even mention the issues, Amazon immediately gave me a replacement.
The problem is, they provide only a single replacement and now insisting to give a refund. But I want this device cos there's no other device that I'm interested in. And it's out of stock also.
For what it's worth, these sound like typical AMOLED issues. There are long threads in the Galaxy S6, S7, etc. forums with people experiencing the exact same thing. AMOLEDs just seem to not be as consistent as LCDs in the quality control department and it's always just the luck of the draw whether you get one with green or pink tints or not.
This is one issue that actually affects my user experience. I'm trying to decide between an RMA and switching to a Pixel 2. If black crush is a universal problem, I'll go with the latter but if it only affects a few devices I'd rather RMA and stick with the P2XL. Chime in, black crush/screen bleed - do you have it?
I have it. Very noticeable. Curious if it is widespread or not, as well.
When is it noticeable??
FYI - the Pixel 2 has it as well.
Sent from my Pixel 2 XL using Tapatalk
funcrusher said:
FYI - the Pixel 2 has it as well.
Sent from my Pixel 2 XL using Tapatalk
Click to expand...
Click to collapse
I seem to be finding mixed messages on this. Some report this is not an issue on the Pixel 2 and only the XL. I only have an n of 1 for each device - my P2XL has it, my wife's P2 does not. Ultimately, this is what I am trying to figure out - how widespread is the issue, do I play the lottery or exchange for something new or just keep my original XL, though I'd certainly miss the camera and active edge.
Reuben_skelz92 said:
When is it noticeable??
Click to expand...
Click to collapse
Low brightness, dark videos and images, basically any near black colors get "crushed" to black. I was watching The Croods on a flight the other day and there is a dark scene near the end of the movie where I couldn't make out what was going on because it was so bad. Any dark area of the screen went completely black and/or black and very pixelated. There are a few test images in a thread on Reddit to see if you have it, I'll see if I can link it.
mlin said:
Low brightness, dark videos and images, basically any near black colors get "crushed" to black. I was watching The Croods on a flight the other day and there is a dark scene near the end of the movie where I couldn't make out what was going on because it was so bad. Any dark area of the screen went completely black and/or black and very pixelated. There are a few test images in a thread on Reddit to see if you have it, I'll see if I can link it.
Click to expand...
Click to collapse
Ok. I only got phone today it's been on auto brightness during the day so haven't noticed anything yet
mlin said:
Low brightness, dark videos and images, basically any near black colors get "crushed" to black. I was watching The Croods on a flight the other day and there is a dark scene near the end of the movie where I couldn't make out what was going on because it was so bad. Any dark area of the screen went completely black and/or black and very pixelated. There are a few test images in a thread on Reddit to see if you have it, I'll see if I can link it.
Click to expand...
Click to collapse
Ok I do have it. See if on low brightness. Pretty annoying. I noticed it's slot worse with night mode on
I found blacks at low brightness to be quite extreme as well, I'm fairly certain this is something that could be recalibrated in software but I doubt that Google will do anything about it
Yeti12 said:
I found blacks at low brightness to be quite extreme as well, I'm fairly certain this is something that could be recalibrated in software but I doubt that Google will do anything about it
Click to expand...
Click to collapse
It's probably the screen. I don't find it to bad.. but extreme with night mode on
Reuben_skelz92 said:
It's probably the screen. I don't find it to bad.. but extreme with night mode on
Click to expand...
Click to collapse
See I don't think it is necessarily the screen as the display has a really high range of greys, so I think it could be fixed to some extent. The bigger problem I have is the ridiculous amount of black smear at low brightness. I never had anything like that on my Nexus 6P, it is dreadful.
Yeti12 said:
See I don't think it is necessarily the screen as the display has a really high range of greys, so I think it could be fixed to some extent. The bigger problem I have is the ridiculous amount of black smear at low brightness. I never had anything like that on my Nexus 6P, it is dreadful.
Click to expand...
Click to collapse
Yeah same. I've got a decent unit at normal day usage. Once it gets to lower brightness and night mode is not very nice. The black crush is slot worse with night mode
.but black smear is there with or without.
Wish Google just went with a Samsung panel
Yeah, this is kind of a weird one as it seems to affect both P2s and P2XLs, but not all. Maybe its mostly a software issue but is most pronounced on certain screens for some reason? Idk.
Try this app.
https://play.google.com/store/apps/details?id=co.uk.quickdoc.screenbalance&hl=en
mlin said:
Yeah, this is kind of a weird one as it seems to affect both P2s and P2XLs, but not all. Maybe its mostly a software issue but is most pronounced on certain screens for some reason? Idk.
Click to expand...
Click to collapse
It is difficult. Also do you trade in for another one? But run the risk of getting worse blue tint or grain or uneven whites... I'm going to give it a week, see if I find it a big deal or not. 90 percent of the time I don't notice because the brightness is higher during the day
mngdew said:
Try this app.
https://play.google.com/store/apps/details?id=co.uk.quickdoc.screenbalance&hl=en
Click to expand...
Click to collapse
Recommended settings or tops on how to use it? Any reference images or videos to use?
Wow, so I've got a pretty bad unit...
Black Smear: Even on full brightness and slow scrolling. So bad, it even covers Text to the unreadable (It's complete gone and "hidden" under the Black-layer).
Black Crush: Until 40% noticable on Photos. Mostly in Shadows which are normally grey. They turn to a complete Black which looks awful.
Blue tilt: Starting at a very small angle. Pretty extreme and bad, but the other two are more of a dealbreaker for me.
Currently requesting an RMA after resetting my Device. And be sure to be nice to the Support. They did not manufacturer this Device wahtsoever.
Daniel Kng said:
Wow, so I've got a pretty bad unit...
Black Smear: Even on full brightness and slow scrolling. So bad, it even covers Text to the unreadable (It's complete gone and "hidden" under the Black-layer).
Black Crush: Until 40% noticable on Photos. Mostly in Shadows which are normally grey. They turn to a complete Black which looks awful.
Blue tilt: Starting at a very small angle. Pretty extreme and bad, but the other two are more of a dealbreaker for me.
Currently requesting an RMA after resetting my Device. And be sure to be nice to the Support. They did not manufacturer this Device wahtsoever.
Click to expand...
Click to collapse
Sorry man. That would be horrible having black crush at higher brightness
Ad.Shk2 said:
Recommended settings or tops on how to use it? Any reference images or videos to use?
Click to expand...
Click to collapse
Here the original thread about black crush https://www.reddit.com/r/GooglePixe...ck_crush_on_pixel_2_xl_and_possible_solution/
Play with the settings to ur liking.
I don't see anything wrong with blacks or greys during videos or on pictures whether night mode is on or off or brightness is high or low. Can someone post a screenshot or two? I'm curious.
Hello, I've noticed that when I use my phone in night mode I can see green areas on the screen. Are there other people in my case?
No on mine so far. Black is black no greenish.
is see this too sometimes esp at night when its dark in the room with no other lights - in the day when its brighter is not visible
it does seem to be an issue with some backgrounds as i noticed in apps where the background is black (not dark grey or greysh) this isnt visible
so not sure whats going on - but i didnt had this issue with the s10 .....
tim2london said:
is see this too sometimes esp at night when its dark in the room with no other lights - in the day when its brighter is not visible
it does seem to be an issue with some backgrounds as i noticed in apps where the background is black (not dark grey or greysh) this isnt visible
so not sure whats going on - but i didnt had this issue with the s10 .....
Click to expand...
Click to collapse
Yes, I have the same problem, it comes from the screen according to what I read on some forums. Some OLED screen have problems. I think I'm going to get it exchanged.
no issues so far with mine s20+ (exynos variant), however if i were you i would seek to get replacement
slabs?
tim2london said:
slabs?
Click to expand...
Click to collapse
Screen sorry ^^
ok but how do you explain that its only visible sometimes and then sometimes is not?
and is only showing on grey backgrounds etc
like now i have the phone in my hand and is looking ok
the best place to test is in the samsung daily or SMS app - the top part of the app thats meant to be black was sometimes showing more like greyish - now is proper black again?
like i said it seems to be dependent on the ambient light - i wouldnt want to replace the phone if its not an actual issue esp since it took me a whole day to get my stuff transferred and setup
tim2london said:
ok but how do you explain that its only visible sometimes and then sometimes is not?
and is only showing on grey backgrounds etc
like now i have the phone in my hand and is looking ok
the best place to test is in the samsung daily or SMS app - the top part of the app thats meant to be black was sometimes showing more like greyish - now is proper black again?
like i said it seems to be dependent on the ambient light - i wouldnt want to replace the phone if its not an actual issue esp since it took me a whole day to get my stuff transferred and setup
Click to expand...
Click to collapse
Oled is known for reduced quality the lower brightness you go.
But all units will have varied levels of tints etc
In my case..
Unfortunately, yes. Also, it is more noticeable at 120Hz.
There is a thread about that in the Ultra section:
https://forum.xda-developers.com/galaxy-s20-ultra/help/green-tint-dark-background-low-t4065621
I also tried to get people with that problem in the S20+ section:
https://forum.xda-developers.com/galaxy-s20-plus/help/s20-ultra-oled-bad-uniformity-bright-t4067051
It is rather horrible and i noticed it right away the first time I used it in the dark. I think it can not really be fixed in Software, but it can be probably made less noticeable, as 120Hz is making it worse.
I wrote an 'email to the CEO' about that here:
https://www.samsung.com/uk/info/cont...email-the-ceo/ (example: UK)
If its same as below thread...Welcome to OLED!
Colour blending (blacks) problem
https://forum.xda-developers.com/galaxy-s9-plus/help/colour-blending-blacks-problem-t3765385
Had this on my S9+ and S10. Nothing can be done about it.
Using OLED since 2010. Starting with Symbian Nokias, Windows Phone Nokias and switching over with the S8+ - OLED only.
I suppose - never had a display that bad in this regard. At least never noticed it that bad right away. The upper right corner is almost always showing a green tint.
But I am glad, if it is not too widespread - then the S20+ I ordered will probably be fine.
in your case what?
Pardon me?
kaktus_78 said:
In my case..
Click to expand...
Click to collapse
corwin_amber said:
Pardon me?
Click to expand...
Click to collapse
sorry it was for an earlier post with a screenshot of a call in russian
Hi,
Just attached a picture of my screen with adaptive brightness with low light with screen at 120Hz.
At 60Hz the screen is even, at least almost even.
What is your opinion?
Thank you in advance.
Report it to Samsung, probably get it exchanged, if possible and it really bugs you.
I gave back the ultra because it was too much green tint. The plus has it as well, not as bad as the ultra.
no.one.writeme said:
Hi,
Just attached a picture of my screen with adaptive brightness with low light with screen at 120Hz.
At 60Hz the screen is even, at least almost even.
What is your opinion?
Thank you in advance.
Click to expand...
Click to collapse
Bottom right corner is way darker and reddish.
corwin_amber said:
Report it to Samsung, probably get it exchanged, if possible and it really bugs you.
I gave back the ultra because it was too much green tint. The plus has it as well, not as bad as the ultra.
Click to expand...
Click to collapse
Hi,
Return it and seller ordered another device to replace this one. Hope that the new device is ok
Best regards.
Hi guys, looks like OnePlus have got some quality control issues. My unit has terrible colour issues with the display. It's very noticeable at low brightness levels and still apparent around the 50% mark. I've reached out to OnePlus about sorting out a replacement unit. Since they don't offer advanced RMA I don't hold out much hope for a quick solution!
Tung_meister said:
Hi guys, looks like OnePlus have got some quality control issues. My unit has terrible colour issues with the display. It's very noticeable at low brightness levels and still apparent around the 50% mark. I've reached out to OnePlus about sorting out a replacement unit. Since they don't offer advanced RMA I don't hold out much hope for a quick solution!
Click to expand...
Click to collapse
Wow that sucks..
Sorry but is it real?...
cultofluna said:
Wow that sucks..
Sorry but is it real?...
Click to expand...
Click to collapse
Yeah totally real unfortunately. I managed to grab one of the pop up boxes at launch in the UK.
Tung_meister said:
Yeah totally real unfortunately. I managed to grab one of the pop up boxes at launch in the UK.
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You have to go for RMA
this is why I switched my order to Amazon.
should be much simpler then dealing with OP.
hope you get a better unit and this is not wide.
so far other people with pop up orders not had this issue so maybe its not wide issue
Sorry to hear this. Just tested my UK one and no such issues.
Reminds me of the mate 20 pro
A few other people on the Telegram OP8 group have this. Wonder how many are affected?
Can happen with any phone with oleds. Get it replaced
Seems this is similar issue as with s20 ultra panels. They also have quite a few green screens at low backlight. Mine seems more or less uniform but still has strange tint on low brightness. Someone mentioned to try to turn DC dimming in experimental settings to lower the impact of low brightness, but I havent tested that.
zoowoo said:
Seems this is similar issue as with s20 ultra panels. They also have quite a few green screens at low backlight. Mine seems more or less uniform but still has strange tint on low brightness. Someone mentioned to try to turn DC dimming in experimental settings to lower the impact of low brightness, but I havent tested that.
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My Samsung tab s6 is the same in lower brightness, seems common with the lastest generation Samsung oleds
Yikes this is troubling. Sure hope it's isolated and really sorry to see this for you. I would think OP wants this gone fast so you should get some great service here. Hopefully anyway.
I have a similar problem with mine. It looks like clouding with a dark grey background at low brightness. I have also figured that it's far worse with 120 hz vs 60 hz.
Dabarr said:
I have a similar problem with mine. It looks like clouding with a dark grey background at low brightness. I have also figured that it's far worse with 120 hz vs 60 hz.
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I'm waiting for OnePlus to get back to me
Same issue for mine!!
https://www.reddit.com/r/oneplus/co..._pro/?utm_medium=android_app&utm_source=share
OnePlus said I have 30 days from the day I received the device to send it back in, see if it passes their inspection, and then hopefully have a new one sent to me. It takes 12 days to go through the process. What a shame.
Logan0829 said:
Same issue for mine!!
https://www.reddit.com/r/oneplus/co..._pro/?utm_medium=android_app&utm_source=share
OnePlus said I have 30 days from the day I received the device to send it back in, see if it passes their inspection, and then hopefully have a new one sent to me. It takes 12 days to go through the process. What a shame.
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I am located in Germany and we can return the whole thing within 2 weeks, no questions asked. I am not dealing with them to inspect the phone etc. I will just send it back. Too bad, as I ordered a blind box in a special promo action and got a lot of accessories in the box. But still not worth it.
Interestingly the "burn ins" or what ever it is look very similar. It's the worst on the buttom/side of the phone and around thr front camera, in all the pictures I have seen. Also it's worse at 120 hz compared to 60 hz for me. Why are those problems at similar spots though? ?
This isn't good. Wonder if the 1300nits/high refresh rate is damaging screens.
Has anyone got their device and using it at 120hz fairly bright with no issues. I was tempted to order one tomorrow but this is putting me off a little.
Batfink33 said:
This isn't good. Wonder if the 1300nits/high refresh rate is damaging screens.
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I have used my device for 2 days only.. 120 hz and autobrightness. I noticed it yesterday at night when the brightness was really low. I then went on to check it with a dark grey background and booom
Dabarr said:
I have used my device for 2 days only.. 120 hz and autobrightness. I noticed it yesterday at night when the brightness was really low. I then went on to check it with a dark grey background and booom
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I've seen other people with the same problem now in some German forums. Definitely doesn't seem to be isolated. More like a Displaygate!