I have an odd issue. The phone will not complete a call consistently when in the same room as router. It sometimes will do so if I move to a different floor in the house. Internet works great. Screen sits and displays "dialing." SMS also sporadically works.
Facts:
Router - Netgear N750 with b, g, n
Router bridged to Fios router
No issues with other wireless items: Blackberry, laptops
Networks, 2.4 and 5g show and have proper security, both set to WEP
How did you get Wifi Calling on your Nexus? i thought only TMO had that? or are you saying when you are just connected to wifi, you cant make calls?
I thought the Nexus was capable of calling via wifi. I can do so with no issues at my office. I can alsomake calls in my home but for some reason not close to the router.
I got a Tab S 10.5 a few weeks ago as a replacement for my Nexus 10. Overall, I feel like the Tab S is head and shoulders above the Nexus - but I've had some strange issues. I've had the wifi signal intermittently stop responding - it seems to be more prevalent on my 5GHz network using 802.11ac speeds but I've experienced it at standard 2.4GHz connections as well.
I haven't rooted the tablet yet. I thought at first it might be my wireless network as I hadn't used any other devices that were 'ac' capable even though I have a pair of Netgear R6300V2 routers bridged across my home. However, these wifi signal dropouts persist only on the Tab S - if I turn wifi off, then back on, connectivity is restored. My Galaxy S4, Chromecast, PC, DVR, all stay online just fine.
Has anyone else had this issue? I got my Tab S with the Samsung Book Cover - which I love, but it almost seems like it happens when I hold the Tab a certain way.
Thanks for anyone who can give any feedback.
Sent from my SM-T800
Did you connect your Tab S with your S4 through SideSync at one point?
Yes, I have used Sidesync. I disabled remote notifications, but occasionally still get a pop-up that remote notifications are enabled even if I haven't used sidesync in days.
Sent from my SM-T800
I too suffered wifi drop-out and Bluetooth issues. Following this thread (http://forum.xda-developers.com/galaxy-tab-s/general/heads-sidesync-bt-wi-fi-bug-t2828911) I realized that there is a problem with SideSync. Even when not connected it sitll tries to communicate with the tablet and affects the wireless components. I removed Sidesync from my Note II and clear the data from SideSync on the tablet and for the past week I have not ahd any issue with Wifi or Bluetooth.
Thanks. Side Sync Sux.
Brilliant. Thanks. I was having a big problem with 2.4ghz wifi. I though there must have been some interference. 5g was fine. Tried chaining channel and all sorts. Would have thought it was my router but I have two with same prob just on 2.4ghz. It was happening to my phone and tablet, but then noticed only when the table was connected to wifi. Just disabled Side Sync and now the wifi is blazing.
Okay so I have two issues that are very very weird.
1. When I pair my Samsung Gear s2 via bluetooth to my phone, it pairs and works just fine. Except atleast once an hour, it will vibrate twice and the phone will tell me the gear s2 was disconnected. It reconnects immediately.
I also noticed (only once so far since you gotta watch the road) that my phone disconnected from my cars bluetooth for a second and then immediately connected back.
My Zenwatch 3 seems to have no issues (or atleast isn't notifying me when it disconnects)
2. I recently got a nice Dlink router. I installed DD-Wrt on it. Now this router has two 5GHz AP's and one 2.4GHz AP. My Oneplus 3 can connect to NONE of them. It sees the 2.4ghz one will never succesfully connect. It gets passed auth and messes up somewhere around obtaining IP address. It connects to my Netgear router just fine.
My Oneplus One is able to see the 2.4GHz network and connect to it and my friends devices are able to see 5GHz and connect to it. My phone isn't...
Some specifics
Oneplus 3 Oxygen OS 3.2.8
I have root/xposed/gravity box and the likes although I'm not sure that would make a difference.
Problematic watch is a Samsung Gear S2.
Router is a DLink AC3200 with DD-WRT
Any other info I should give?
I have Samsung Note 10 Plus , it shows wi-fi 6 logo when connected to Asus Wifi-6 router AX88U. Sometimes, when I leave my home and come back, the Note 10 plus does connect to AX88U wifi-6 but the speed is slow (about 50 mbps on 200mbps connection). If I turn off wifi on my phone and turn it back again. I get blazing fast 226 mbps. I did check some forums and was advised to change phone wifi setting is to static IP with primary DNS to 8.8.8.8 and secondary dns as 8.8.4.4 but this does not help.
Other steps taken: I disabled Wifi-6 on my router, but issue does not go away even when wifi ac (5Ghz) is being used.
Also, I have done "forget" network on phone, restart phone, reprogram Wifi setting. No use...
Another interesting fact: I have connected Netgear R7900 (wifi ac only, Mu-mimo) in AP mode to AX88U via cat7 cable. One day, I had observed that as I entered my home, my phone had connected to the Netgear router and the download speed was 200mbps with ping of 8 milliseconds. While I was roaming in the home, I was simultaneously browsing a few websites on my phone, and I observed the phone went from Netgear to ASUS router because I could see Wi-Fi logo without the Wi-Fi 6 symbol and then as soon as it hooked to Asus, I could see Wi-Fi logo with Wi-Fi 6 symbol. All of a sudden, the download speed as tested on speed test app went down from 200 Mbps to 6 Mbps. I switched off the Wi-Fi of my phone and switched it back again. the phone then connected with ASUS router on Wi-Fi 6 and the download speed was 200mbps. So this means that my phone performs very poorly when first-time re-connected to ASUS router. Would this be an issue with my phone not receiving signals properly - because of some issue while acting like a wifi-6 client?
Can someone please advise me how to have my phone connect to router with full internet speed? This only happens if I go out of home and come back in AX88U signal range. Also is this a router issue or phone issue? All other devices in my home are wireless ac (Wifi 5) only and have no issues with Asus router. Asus customer support is pointing finger on the Note 10 plus. Please help!
From what you've described here I would say the issue lies with the assus router. Since the netgear works fine.
On reconnect maybe it's not recognizing the phone properly. When it reconnects to your phone with slow speeds have you checked the router's connected device map? (shows what devices are connected to it) does it recognize properly?
lennie said:
From what you've described here I would say the issue lies with the assus router. Since the netgear works fine.
On reconnect maybe it's not recognizing the phone properly. When it reconnects to your phone with slow speeds have you checked the router's connected device map? (shows what devices are connected to it) does it recognize properly?
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Thank you lennie for your reply. Yes, the device shows up on clients list/ device map. Router does handshake immediately but does not transmit proper speeds. Only difference here is Netgear is AP and is Wifi 5 (ac Mu-mino), whereas Asus ax88u is Wifi 6, ax, main router. So phone does talk well to Netgear but in ac mode. Phone immediately talks to Asus in ax mode but slow speeds. If there is any other way out please let me know... TIA.
gaggz said:
Thank you lennie for your reply. Yes, the device shows up on clients list/ device map. Router does handshake immediately but does not transmit proper speeds. Only difference here is Netgear is AP and is Wifi 5 (ac Mu-mino), whereas Asus ax88u is Wifi 6, ax, main router. So phone does talk well to Netgear but in ac mode. Phone immediately talks to Asus in ax mode but slow speeds. If there is any other way out please let me know... TIA.
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Hmmm have you tried to reset network settings on your phone yet? But I seriously think it's a problem with the router and not the phone.
Does this problem only happen to the Note 10 and no other device?
Have you checked for router updates?
Do you use a private DNS service? VPN?
Do you have WiFi power saving mode enabled?
lennie said:
Hmmm have you tried to reset network settings on your phone yet? But I seriously think it's a problem with the router and not the phone.
Does this problem only happen to the Note 10 and no other device?
Have you checked for router updates?
Do you use a private DNS service? VPN?
Do you have WiFi power saving mode enabled?
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Hi lennie
I did reset network settings, including forget network>reboot> re-program wifi password. Nothing worked. Router is updated. I do not use private DNS or VPN. Not sure about power saving, all settings are default... Also; in the past I used to have Netgear R7800 as main router and R6900P as AP, such incidents did not occur. Not sure where the problem lies. While contacting respective customer care, Asus blames Samsung and vice versa.
gaggz said:
Hi lennie
I did reset network settings, including forget network>reboot> re-program wifi password. Nothing worked. Router is updated. I do not use private DNS or VPN. Not sure about power saving, all settings are default... Also; in the past I used to have Netgear R7800 as main router and R6900P as AP, such incidents did not occur. Not sure where the problem lies. While contacting respective customer care, Asus blames Samsung and vice versa.
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FYI for everyone - I just got on phone, my 4th time with Asus. They finally agreed that one more user was facing same issue so they have taken feedback seriously and are addressing this connectivity issue via another firmware update. No idea when this would be released. Asus asked me to return to original seller (an individual on eBay as it is within 30 days of purchase) or send to Asus for service. If service, then I will have to pay for shipping and arrange for a temporary router myself. Hence returning to seller on eBay. So we do have issues where router will not talk well with certain devices!
gaggz said:
FYI for everyone - I just got on phone, my 4th time with Asus. They finally agreed that one more user was facing same issue so they have taken feedback seriously and are addressing this connectivity issue via another firmware update. No idea when this would be released. Asus asked me to return to original seller (an individual on eBay as it is within 30 days of purchase) or send to Asus for service. If service, then I will have to pay for shipping and arrange for a temporary router myself. Hence returning to seller on eBay. So we do have issues where router will not talk well with certain devices!
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OK thought so. Glad to hear that they've taken your issue. There's a reason people don't buy Asus products anymore like they use to especially motherboards. They tend to do some things right and others just wrong which you usually don't find out until it's too late.
lennie said:
OK thought so. Glad to hear that they've taken your issue. There's a reason people don't buy Asus products anymore like they use to especially motherboards. They tend to do some things right and others just wrong which you usually don't find out until it's too late.
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Thanks lennie - any suggestions for a good router? I have one R7800 acting like AP, handles about 15 devices on 2.4Ghz (IoT - smart plugs, 3 wifi cameras @720p, not too much data load; and AX88U main router that handles about 8 devices, where most work is done, like iPads, Cellphones, Laptops on 5Ghz. I need to choose one main new router as I want to get rid of AX88U. Shall I get another R7800 as I did not see any performance difference between Wifi 5 & 6 on a 200mbps bandwidth - or I have shortlisted Wifi-6 RAX80 Netgear as main router. Any advice? TIA!
gaggz said:
Thanks lennie - any suggestions for a good router? I have one R7800 acting like AP, handles about 15 devices on 2.4Ghz (IoT - smart plugs, 3 wifi cameras @720p, not too much data load; and AX88U main router that handles about 8 devices, where most work is done, like iPads, Cellphones, Laptops on 5Ghz. I need to choose one main new router as I want to get rid of AX88U. Shall I get another R7800 as I did not see any performance difference between Wifi 5 & 6 on a 200mbps bandwidth - or I have shortlisted Wifi-6 RAX80 Netgear as main router. Any advice? TIA!
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Tell you the truth I wouldn't know. But I would go with what works, if the R7800 are works then I don't see why not.
lennie said:
Tell you the truth I wouldn't know. But I would go with what works, if the R7800 are works then I don't see why not.
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I got informed via another forum subscription that a new AX88U firmware update was out.......
It also happened around the day I was in a bitter situation as I was waiting for seller on eBay to accept my return request. He is a good guy who did not use the router on Ax devices. Now that I have purchased from him and using it on ax client, we came across this issue. Immediately upon reading this note, I updated the router firmware. I then went outside my home for a short walk but when I came back, my cellphone still had poor download speed with router upon reconnecting on 5Ghz. I explained this new observation and sent screenshots of speedtest and the seller kindly accepted my return request. Sadly this update did not sort out my issue.
But here is the good part: I had purchased a new AX88U at full price from Amazon. Initially I noted my 2.4 Ghz speed was very poor 4-25 mbps even when "6" was seen in wifi logo, means cellphone and router were on some new signal standard. With this update, I am getting 7 ms ping and 120-130 mbps download speed (same speeds on 2.4 Ghz with the "faulty" router described above). So this update did really speed up the internet speeds most evidently seen on 2.4 Ghz frequency. Also worth noting: I am not having the "poor download speed upon reconnect" with the brand new router that I just got.
Hello from Germany
This is a bug i already noticed and spent hours and hours with my Note 10 Plus and Asus AX88U !!! Now after 2 Month i give up. If you have 2 same 5GHZ Networks in your house (for better coverage) with the same SSID you can
see what is happening. My Internet Provider Speed is 200 down and 80 up. When first connected to the Asus Wifi 6 Router everything is fine. Than when you go one floor up you will get connected to the Other (i have tested both Asus AI and also as normal Access point via Ethernet ) Router and everything is ok. But than when you go back and connect again with the Asus AX88u in Wifi6 the Download speed on my Note 10 Plus is capped at 4-7 mbps down and 10 up !!! from 200/80. This is only affecting on the new Asus AX88u and Note 10 Plus and it doasn't metter if you switch Wifi6 or use Wifi5 AC . I tested also without 160 Mhz and every other mode nothing is changing. The sync on the Note 10 Plus is 1200 mbps on 5 GHZ so the most possible sync between note 10 device and the Router !! But after you connect to the same SSID on other channel in your house you will have this bug when returning to the Asus AX88u ! Only way is WIFI off and ON and all Speed are back again on Note 10. I have written to Samsung but no one replyed. With other devices like IPAD Pro 12.9 2018 or some Xiaomi devices everything works fine. Only Note 10 Plus is having this Bug . Most of the People will not notice it because almost all services will run fine for them with 10 mbps but i do because i always have my note 10 with Network Data in Statusbar and want to know all the time my network speed etc.
Sry for my English but i hope you understand. Definitly a AX88u Bug !
UPDATE: I tested with new Firmware from 25 of November they seemed to fixed it !!!
Update again : The Bug is still there! Almost every time when u roam in your house and reach again the wifi 6 router from Asus.
Again I have two wifi in my house with same ssid and different channels. It doesn't matter if you put the second router in access point mode or normal router(connected via ethernet cat 6 to Asus) . I also tryed a second Asus Router in Asus Mesh mode wired and over WiFi. Still same behavior.
When first connected to the Asus rt ax 88u with my note 10 plus everything is fine. The wifi sync is 1200 mbps when in same room and I get all of my isp bandwidth 200/80 from my provider. When I move upstairs and reach the second Hotspot the phone automatically switches to the other router (also tested different once). Also here everything is OK you get the full bandwidth up and down. But as soon as you return to the wifi 6 coverage of the rt ax88u the wifi speeds are dropping to almost 4-7 mbps! Down and maximum 20-30 up. Really strange behavior the sync is normal with 1200 mbps but you get no bandwidth! When moving up to the other network everything works fine again.
Also tryed with switching of ax mode but same problem with AC mode. This is a huge bug with Galaxy note 10 plus and Asus AX 88u Router
I recently acquired the Tenda NOVA MW6 mesh network, and have noticed wifi speed issues only with my note 10, not with roku 4k, not with my box S, not with galaxy tab s6, only with note 10, my cablemodem, it has the option wifi, also had problems, also only with note 10 ....
bovoro said:
I recently acquired the Tenda NOVA MW6 mesh network, and have noticed wifi speed issues only with my note 10, not with roku 4k, not with my box S, not with galaxy tab s6, only with note 10, my cablemodem, it has the option wifi, also had problems, also only with note 10 ....
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Same here, also the Tenda NOVA MW6, and also only speed problems with my Note 10. The reason why t¡is because Note 10 connects to 2.4 Ghz network that seems to be much slower than 5Ghz. Sometimes, out of the blue, Note 10 connects to 5Ghz wifi and then no speed problems at all. I'm trying to find out how to force 5Ghz connection or how to turn off 2.4 Ghz on Note 10, but Google disabled that options in last Android version. So, there seems to be no solution, maybe rooting could solve the issue.
I am on the June update and ever since I installed a wifi 6 AP from zyxel my S22 drops the wifi connection every few minutes. It either stays omegle connected with about 2mbits or says connected no internet (with the exclamation on wifi symbol)
I tested this behavior on S21, ASUS ROG flow x13 and Intel WIFI Ax200 (PC). All of them are wifi 6 compatible and have no issues connecting.
My 5ghz and 2ghz bands are separate SSIDs, channels are checked and selected to free channels. AP is connected by LAN to router.
This issue doesn't seem to be that uncommon though, it's probably a QS issue or hardware/firmware related...
Should I contact Samsung? Do they offer replacements that are sent before I send mine back? Because I only have one phone atm and I can't reset it without another phone since there's multiple 2FA accounts etc that I would need to transfer first.
Just as an FYI, I work as an IT specialist and I checked everything so far. This issue is not caused by me or my network configuration!
I have this same issue with my new S22 so I don't think it's a problem with your phone. I have TP-Link Omada APs with the same SSID on both bands. All of my other devices work fine, but my S22 couldn't stay connected for more than a couple of minutes. I fixed it by creating a second SSID for 2.4ghz only and connecting my phone to that one. Now it stays connected most of the time. So I guess it's just the 5ghz band that the phone has problems with.
Do you know what chipset your Zyxel AP uses? Looking online, it's likely to be a Qualcomm IPQ8072. My Omadas use IPC8074 chips which are basically identical. Maybe there's some incompatibility between the phone and this chipset? Hopefully it will be fixed in a firmware release for one or the other...