I have searched but couldn't find anyone with the exact same problem as mine.
This is the message I got from HTCDev.com
We're sorry, but it appears your attempt to unlock the bootloader on this device has failed. This could be caused by several factors including simple errors in the entry of the unlock token, problems with your device, or a lack of manufacturer support for the unlocking process. Please see the specific error code listed below, and try again if necessary.
Error Code: 173.
Error Reason: Check Rule Fail with exception.
I have all the requirements (HTC Drivers, adb and fastboot files, JRE) and I am 100% sure I copied the code correctly as I have helped friends unlock their HTC phones before.
Also its definitely not the carrier disallowing me to unlock.
Can anyone help me figure out what's wrong here?
Servers down !?
http://www.isitdownrightnow.com/htcdev.com.html
More info here
if you're reading this thread, you're likely tearing out your hair in apt frustration because you're just trying to unlock your bootloader and its a no-go. If you're coming from a One M7 or M8, just be aware that HTC's switched up the game since then. Also, everything mentioned below is indirectly applicable to HTC 10 owners as well.
Writing up this thread as that was me, and I scoured pretty much every link pulled from variations of google keyword searches; and as I was successful in finally unlocking the damn thing, here is my braindump:
[in no particular order], and YMMV, much of this is a compilation of things that saved other people experiencing such errors, every rock unturned is a rock unturned.
There's a new "download mode"---the ol' white backgrounded fastboot that you used to know and love, that's sidelined, you must run fastboot on the black backgrounded Download mode format.
you CANNOT use the standard Google/Android SDK's fastboot. I know, wtf. you MUST use HTC's fastboot (the one they provide on HTCdev.com; note that their's is missing an ADB, you can pluck the ADB portion from the standard Android SDK).
If you are experiencing a fail, I recommend immediately wiping the whole device (reset all data), and then starting anew: from there, be sure to: --get Developer, and check the: allow OEM unlocking + allow USB debugging boxes. also, while you're in settings, might as well: increase the screen off time, put 'no lock screen', allow unknown sources installations, etc. then after all that's set, then try and run the fastboot.
for whatever reason, the Gmail web client might not work happily with your unlock_code.bin that you get sent---and/or you're getting weird HTCdev login errors even though you put in the right password---eff that noise; start anew: create a new account, don't use a Gmail email (I used a live.com email to get the unlock_code.bin that ended up being the golden goose egg). yeah, for reasons unknown, there's some RNGmagic mojo crap going on here, so if you're experiencing errors, there's really nothing to lose by going new routes.
don't use Chrome to go to the HTCdev website; I used Edge (no deliberate Microsoft plug or anything here, fyi)
the HTCdev website won't accept your fastboot paste of oem unlocking info if its not the right number of characters, I tested this, so that's not the problem if you thought it was; I recommend opening up a Notepad and just copying and pasting it there and then double-checking that, and then pasting it onto the HTCdev site.
Dont mean to burst your bubble.. Thats all old news.
Beamed in by telepathy.
Hey everyone as i mention above have using the device abot a week more, since i get this devices i also used another Xiaomi devices no need to mentions all of them here, so basically it's not a new things for me unlocking, applying, and executes the UBL. day one i use the existing MID to loggin in the micloud/miaccount on my 5s (i've two old existing MID)both of them has permissions to UBL already.
Activating developer mode through setting, and heads to that options, activating debug, oem unlock allowance, and last step binding the MID in miunlock status, day one after many tries its still failed to bind with tost messages said "failed to verify, wait a minute or two, please try again", ok i leaves that for a next day, assuming that i might to hurry doing that. Next two days still gimme the same error, trying to find some post and thread to solve and try some of tutorial to fix that.
signing out the MID, and factory reset the devices setting up as new without signing MID on the 1s settup, log in in MID (Two MID) through chrome and cleaning all devices connected and leaves it empty (not even one devices left connected to that MID), entering MID on the setting app on my devices (try using email,phone number, just the ID) and activating the developer mode and trying to bind the MID in miunlock status , Crap its still gimme the same error (trying winth cellular/wifi).
Okay some told me to create fresh and new account with new number and applying unlock done 24X1 i receved messages granted to unlock. reseting device to factory setting, signing a new and fresh MID and heads to miunlock status trying to BIND the MID again its failed with the same error message.
I do have flashing the devices through testpoint EDL mode to make sure that i'm on official Miui not a fake one, (try both stable,dev, CN and Global) still no luck.. Please can somene here help and share me another guides, thanks
Please ask this directly in the English Miui forum. There you can also check if you still have the unlock permission.
Sometimes their servers are overloaded and it can take some days until they work fine again.
patoberli said:
Please ask this directly in the English Miui forum. There you can also check if you still have the unlock permission.
Sometimes their servers are overloaded and it can take some days until they work fine again.
Click to expand...
Click to collapse
Did it, no attentions there, contacting mi global service through email 4times without solutions yet, and now seems they ignoring my email ni respons at all, F"#£K!!!
I don't know if you need to get a fresh unlock permission for your phone. If you do, then this can take 2 weeks after you applied for it.
I am following the instructions from motorola-global-portal.custhelp.com/app/standalone/bootloader/unlock-your-device-a
I've downloaded Motorola drivers for Mac, as well as platform-tools. I am booting the phone to booloader but then a weird barcode shows up: imgur.com/a/8sT2lds
Any idea how to make progress from there? By the way my phone model is XT2029-2
Nycticorax said:
I am following the instructions from motorola-global-portal.custhelp.com/app/standalone/bootloader/unlock-your-device-a
I've downloaded Motorola drivers for Mac, as well as platform-tools. I am booting the phone to booloader but then a weird barcode shows up: imgur.com/a/8sT2lds
Any idea how to make progress from there? By the way my phone model is XT2029-2
Click to expand...
Click to collapse
Would like to know it too. Passed some days searching the web for a answer, and got none. The only thing I get when scanning the barcode is a number that AFAIK doesn't match any serial nor anything at all in the phone; just a number from what I can tell. Using fastboot oem get_unlock_data doens't work at all too, I just get a "command unknown" error returned from fastboot. Tried different drivers, none seemed to work, and the only ones that did, gave me the barcode and the fastboot error when trying to unlock. A very weird error, this one; fastboot devices work just fine, fastboot getvar all too, so it really doesn't seem like a fastboot or driver issue. My last try was this article (https://www.xda-developers.com/how-to-discover-hidden-fastboot-commands/) to see if I could get a list of the phones OEM commands and figure out how to unlock it. Tried to extract the bootloader from the firmware I downloaded online, using a tool I found on the forum, but no success until now. Will try to root the phone and extract it as it is shown in the tutorial to see if I can get more lucky. I saw somewhere that there's an app called sunshine that was used to unlock some older models, maybe you wanna try that too. I won't, because it's paid and I don't have the money to pay for it . Anyway, I'll try the bootloader extracting and see how that works, and depending on the output, maybe I'll post a tutorial here.
Def4lt_ said:
Would like to know it too. Passed some days searching the web for a answer, and got none. The only thing I get when scanning the barcode is a number that AFAIK doesn't match any serial nor anything at all in the phone; just a number from what I can tell. Using fastboot oem get_unlock_data doens't work at all too, I just get a "command unknown" error returned from fastboot. Tried different drivers, none seemed to work, and the only ones that did, gave me the barcode and the fastboot error when trying to unlock. A very weird error, this one; fastboot devices work just fine, fastboot getvar all too, so it really doesn't seem like a fastboot or driver issue. My last try was this article (https://www.xda-developers.com/how-to-discover-hidden-fastboot-commands/) to see if I could get a list of the phones OEM commands and figure out how to unlock it. Tried to extract the bootloader from the firmware I downloaded online, using a tool I found on the forum, but no success until now. Will try to root the phone and extract it as it is shown in the tutorial to see if I can get more lucky. I saw somewhere that there's an app called sunshine that was used to unlock some older models, maybe you wanna try that too. I won't, because it's paid and I don't have the money to pay for it . Anyway, I'll try the bootloader extracting and see how that works, and depending on the output, maybe I'll post a tutorial here.
Click to expand...
Click to collapse
Ok so after analysis the barcode just the IMEI associated with my SIM card's slot. (This phone has two SIM card slots.) Nothing interesting about it, I think.
Also it seems that Motorola does not support unlocking this bootloader as it does for other phones; in fact "motorola-global-portal.custhelp.com/app/standalone/bootloader/unlock-your-device-a" is just a hub for any phone listed at "support.motorola.com/us/en/solution/MS87215", and this one is not on the list. I am not aware of any way to unlock the bootloader in these circumstances.
Please let me / us know if you are more successful than me. For now I will consider this phone not rootable via this method.
PS: The furthest I've been: `fastboot oem get_unlock_data` returns a blank line as if the mobile was working. No error message or anything.
PPS: What do you mean by "extracting the bootloader"? What rooting method is extracting the bootloader part of?
The official list of devices that can be unlocked has never been complete.
Usually all moto models can be unlocked, except Carrier branded devices or those on Amazon software channel.
Those getting the barcode screen, is that from
Pressing the volume down button and power on, or
adb reboot bootloader
?
Sent from my ali using XDA Labs
Nycticorax said:
Ok so after analysis the barcode just the IMEI associated with my SIM card's slot. (This phone has two SIM card slots.) Nothing interesting about it, I think.
Also it seems that Motorola does not support unlocking this bootloader as it does for other phones; in fact "motorola-global-portal.custhelp.com/app/standalone/bootloader/unlock-your-device-a" is just a hub for any phone listed at "support.motorola.com/us/en/solution/MS87215", and this one is not on the list. I am not aware of any way to unlock the bootloader in these circumstances.
Please let me / us know if you are more successful than me. For now I will consider this phone not rootable via this method.
PS: The furthest I've been: `fastboot oem get_unlock_data` returns a blank line as if the mobile was working. No error message or anything.
PPS: What do you mean by "extracting the bootloader"? What rooting method is extracting the bootloader part of?
Click to expand...
Click to collapse
That's weird. My barcode number doesn't seem to match any numbers at all, serial, IMEI, nothing. I'll double check it to see if I have missed something. Never got this blank line, would be happy if you shared how you achieved it, maybe there could be some insight I can get from the process. Answering the question about the bootloader, the extraction isn't a part of a rooting method, it's only something I'm trying in order to get the list of oem fastboot commands of the phone. Those are manufacturer-specific, aren't listed anywhere, and differ from model to model. The method I'm using is the one from the article I pointed in my previous answer. Anyway, if it takes me anywhere, I'll bring an update about it with details.
---------- Post added at 23:36 ---------- Previous post was at 23:04 ----------
sd_shadow said:
The official list of devices that can be unlocked has never been complete.
Usually all moto models can be unlocked, except Carrier branded devices or those on Amazon software channel.
Those getting the barcode screen, is that from
Pressing the volume down button and power on, or
adb reboot bootloader
?
Sent from my ali using XDA Labs
Click to expand...
Click to collapse
The barcode is from entering the bootloader. Any method that gets you there shows it. At first I thought it was a driver-related bug, but after some experimentation it seems like whenever the device is recognized by fastboot, it shows this barcode; So it appears to be a bootloader-related thing (I never saw nothing like it, so just guessing for now). Also tried the method from the Motorola website, and I really wish it had worked as expected, but what it seems to me is that MediaTek devices are a pain in the ass in general for this kind of thing. The device doesn't recognizes the oem commands sent through fastboot as valid (And yes, OEM Unlocking is properly enabled under Developer Settings). Here's a screenshot from a powershell session showing the results of trying the commands. Notice how the device is correctly recognized by both adb and fastboot, only the unlocking commands doesn't work: https://pasteboard.co/JnW4cvK.png
sd_shadow said:
The official list of devices that can be unlocked has never been complete.
Usually all moto models can be unlocked, except Carrier branded devices or those on Amazon software channel.
Those getting the barcode screen, is that from
Pressing the volume down button and power on, or
adb reboot bootloader
?
Sent from my ali using XDA Labs
Click to expand...
Click to collapse
In my case the barcode shows up whenever I reach fastboot, whether via booting with [vol up + power] and then selecting fastboot, or via adb reboot bootloader. I've tried several barcode recognition apps and 2 out of 3 confirm it's my IMEI.
Nycticorax said:
In my case the barcode shows up whenever I reach fastboot, whether via booting with [vol up + power] and then selecting fastboot, or via adb reboot bootloader. I've tried several barcode recognition apps and 2 out of 3 confirm it's my IMEI.
Click to expand...
Click to collapse
Did you try
Code:
fastboot flashing unlock_critical
according to this thread... it is for e6 plus. May be it works with e6 play.
https://old.reddit.com/r/androidroot/comments/f6c5k5/unlock_bootloader_moto_e6_plus/fupyalw/
No,
Code:
fastboot flashing unlock critical
does not work. And no, we shouldn't assume that a method meant for the e6 plus works for the e6 play.
Phone in red state not able to change settings
I have struggled with the same problems as above. I am not able to get into the developer mode as I only have access to the recovery screen. Anybody who knows how to do that from the recovery screen - perhaps using terminal?
I have been able to enter into the phone by adb sideload filename.zip and the phone acknowledged connection, but the upload failed, probably due to I am not able to unlock the phone from the red state/Android Recovery. It is running bali-reteu/bali9/POAS29.550-81-1/
glensbo said:
I have struggled with the same problems as above. I am not able to get into the developer mode as I only have access to the recovery screen. Anybody who knows how to do that from the recovery screen - perhaps using terminal?
I have been able to enter into the phone by adb sideload filename.zip and the phone acknowledged connection, but the upload failed, probably due to I am not able to unlock the phone from the red state/Android Recovery. It is running bali-reteu/bali9/POAS29.550-81-1/
Click to expand...
Click to collapse
It is not clear to me what you did exactly. The step where we -- the others participants to this post and I -- are stuck is [2] here below:
boot to fastboot by running `adb reboot bootloader` from a command line on a connected and turned on device
get the OEM unlock code by doing `fastboot oem get_unlock_data` from a connected device under the fastboot interface
exchange the unlock code on the motorola support site and input that code to confirm bootloader unlock
glensbo said:
I have struggled with the same problems as above. I am not able to get into the developer mode as I only have access to the recovery screen. Anybody who knows how to do that from the recovery screen - perhaps using terminal?
I have been able to enter into the phone by adb sideload filename.zip and the phone acknowledged connection, but the upload failed, probably due to I am not able to unlock the phone from the red state/Android Recovery. It is running bali-reteu/bali9/POAS29.550-81-1/
Click to expand...
Click to collapse
Got a little further as the code:
#fastboot flash unlock_critical Filename.zip#
the phone replied - Transferring and Transmission OK .... time etc
But I got an error sadly to say:
Failed (remote: not allowed in locked state) so I'm back to basics as I cannot open the state from the recovery mode (as of yet)
glensbo said:
Got a little further as the code:
#fastboot flash unlock_critical Filename.zip#
the phone replied - Transferring and Transmission OK .... time etc
But I got an error sadly to say:
Failed (remote: not allowed in locked state) so I'm back to basics as I cannot open the state from the recovery mode (as of yet)
Click to expand...
Click to collapse
Okay, I would like to be positive and call that a progress but the whole point of steps (2-3) is to have it unlocked so that you can proceed to root to flashing it the way you're trying to.
So I am pretty pessimistic on that one. To me it looks like a case of a cheap phone a company has no real urge to make easy to unlock.
Nycticorax said:
It is not clear to me what you did exactly. The step where we -- the others participants to this post and I -- are stuck is [2] here below:
boot to fastboot by running `adb reboot bootloader` from a command line on a connected and turned on device
get the OEM unlock code by doing `fastboot oem get_unlock_data` from a connected device under the fastboot interface
exchange the unlock code on the motorola support site and input that code to confirm bootloader unlock
Click to expand...
Click to collapse
Sorry got carried away finding a group dealing with the same problem as I have. And not skimming but reading the text I can confirm that I am stuck at the same place. Sorry for the interruption. I will revert if/when I have something new.
glensbo said:
Sorry got carried away finding a group dealing with the same problem as I have. And not skimming but reading the text I can confirm that I am stuck at the same place. Sorry for the interruption. I will revert if/when I have something new.
Click to expand...
Click to collapse
It's okay. I hope one of us can find something useful. Let Root, the God of Hacks, send His best love waves to you guys
wow No Help
Biniesuschristos said:
wow No Help
Click to expand...
Click to collapse
Just curious do you know what software Channel your phone is on?
The software Channel might be listed in
Settings/ about phone.
Or try
Code:
fastboot getvar all
While in fastboot mode
ro.carrier = Software Channel
Sent from my ocean using XDA Labs
You didn't ask me but perhaps it might help you help us:
Code:
reteu
for me.
I'm don't actually know anything regarding rooting mobile devices but i'm going to post some of my experience thinking it might help someone who actually knows what to do.
I've been having the same issue while trying to unlock the bootloader.
As it seems all of the fastboot commands are working fine except the OEM ones which is strange considering that i'm sure i toggled the OEM Unlock on the dev. options, just like some members commented already.
Regarding the barcode it shows as soon as i connect the device via USB in Fastboot mode, and it shows up when i use "adb reboot bootloader" too, but it wasn't showing before i updated the USB Drives so i could find the device via "fasboot devices" (the phone wasn't showing before i did it).
pontiacus said:
I'm don't actually know anything regarding rooting mobile devices but i'm going to post some of my experience thinking it might help someone who actually knows what to do.
I've been having the same issue while trying to unlock the bootloader.
As it seems all of the fastboot commands are working fine except the OEM ones which is strange considering that i'm sure i toggled the OEM Unlock on the dev. options, just like some members commented already.
Regarding the barcode it shows as soon as i connect the device via USB in Fastboot mode, and it shows up when i use "adb reboot bootloader" too, but it wasn't showing before i updated the USB Drives so i could find the device via "fasboot devices" (the phone wasn't showing before i did it).
Click to expand...
Click to collapse
Windows 10?
Sent from my ocean using XDA Labs
@sd_shadow: Do you think it looks like a bootloader you could unlock?