My device is full, but there's no data? - Redmi Note 8 Questions & Answers

Device tells me to delete stuff. Like 5 apps I use every other month worth 500MB total. Yeah, that's not gonna cut it, let's use Windows/Treesize or an Android-equivalent ("Drives") to see where all my free space went. But ... where is all that storage hogging stuff??? None of those 3 finds more than 3GB.
I also tried wiping cache, but that didn't do much either.
What else can I try before backup + factory reset? ROM is Stock.

andy01q said:
Device tells me to delete stuff. Like 5 apps I use every other month worth 500MB total. Yeah, that's not gonna cut it, let's use Windows/Treesize or an Android-equivalent ("Drives") to see where all my free space went. But ... where is all that storage hogging stuff??? None of those 3 finds more than 3GB.
I also tried wiping cache, but that didn't do much either.
What else can I try before backup + factory reset? ROM is Stock.
Click to expand...
Click to collapse
Which variant are you using 3/32GB or 4/64 GB?

3/32GB (as can be seen in the 2nd screenshot)

Related

[Q] Virus? Internal storage maxing out

Hi guys,
I think there's a virus on my phone.
I got an error message saying the internal storage is full. I tried deleting some apps but it just filled right up again to 1.2gb in a matter of seconds (and adding up all the storage usage of the apps listed there comes nowhere near 1.2gb).
I just did a full reinstall of everything (wiped everything, new gapps, new cm7, etc) but 5 minutes after having done so the error is there again.
Anybody know what's going on?
Thanks
I doubt a virus or any kind of android malware is capable of doing that. You should try and flash an sbf to be sure to have done a full clean wipe. Factory reset only resets data, not system so if the bug is in your system it's still there. It's probably the case.
CM7 + CM9 double boot
I have the same issue. It started after i installed cm 7.2. What should i do?
same thing here
just started but i havent flashed a newer version of CM7 , been using it for months and just 3 days ago got the same message , although i did a fresh install 12 hours later storage full again. wtf is going on
Either a rare bug, or maybe your memory chips are damaged. But that's unlikely. Have you tried flashing a new SBF + another version of CM7?
Are you actually having a performance problem or just reading an app-watcher app? I'm on stock 2.2.1 and if I run the built-in Task Manager it will always warn me I'm maxing memory. In my case it means absolutely nothing as that's how Android behaves. And... I get zero slow-downs etc. On some stock phones where memory is really getting maxed out and phones slowing, have heard that activating the "Debugging" option is a work around, although no one is sure why.
Do you use a cracked version of Titanium Backup or one that you did not update to the very last version and were you also recently using the latest Google Play Store (3.5.15 or 3.5.16 - released today) by any chance?
I ask because I know that an slightly out of date version of TB was giving me such problems with Google Store v3.5.15: "out of memory please uninstall some apps" and I had about only 50% of the memory used.. And I've read somewhere that there were issues with the 2 softwares due to changes in Market links and stuff...
To solved that, I've then reverted to my old and trusted version of TB and Market v3.4.4 which only updates to 3.4.7.
I might be beside the track here..but that's my guess anyway.
Read this thread
crakeron said:
I doubt a virus or any kind of android malware is capable of doing that. You should try and flash an sbf to be sure to have done a full clean wipe. Factory reset only resets data, not system so if the bug is in your system it's still there. It's probably the case.
CM7 + CM9 double boot
Click to expand...
Click to collapse
After you wipe/fresh install uncheck the Restore google thing after signing in. I had the same problem the first wipe/reinstall of cm i did ran out of space in under a hour. the last wipe/install i unchecked google restore and its been a full 24 hours in i've still got storage. I don't know if that will work for you but so far its worked for me.

[Q] Contact Storage is showing 9.7 GB!

Hi Guys,
So my phone started showing me a warning that the device was running low on space. So I started to check what's causing this because I don't have a lot of stuff on my device storage. So under Applications it shows some 13Gb used and on further investigation, it shows that Contact Storage is using 9.72 GB of space.
Trust me, I'm not that popular.
I tried to clear data but it just won't clear the data. I tried to wipe data using Titanium Back up but on hitting wipe, it FCs TiBu.
I really need some help and it'll really be appreciated!
Thanks
Hi, you could try factory reset, but that would erase everything off your phone.
Sent from my GT-N7100 using xda app-developers app
Yeah, I sort of want to keep that as a last resort!

[Q] Insufficient Storage Available problem

OK, so I know... lousy first post... But, I just want a bit of overall guidance because I think I might be doing something fundamentally wrong and I'm hoping to fix that. So first let me say thanks for all the awesome ROMS and lot of cool fixes and ideas, I always check here first and appreciate the work you guys are doing!
I have had no fear in installing ROMs, I rooted as soon as my warranty was void at verizon. I love my old DInc! But, I can only install like 20 total apps now, and I think I've done something wrong or am doing something wrong.
Here's the history of what I've been doing.
Stock, Virtuous, CM6, CM7.2, CM7.2... It was here where I started to run into the low memory. All the forms said for this I should ext4all the dalvik cache. so I grabbed that file and installed it. The memory warning went away, but things got really ugly choppy and slow with a bunch of FC's. So I decided to change things up, and went to try an ICS ROM (I think albinoman) and installed a couple times... and I didn't wipe the dalvik cache before doing this. though I did wipe the factory data and cache. After this I noticed that a lot of things remained on my phone (wifi passwords, pictures, etc... like I hadn't erased any data). Soon after finding some bugs that drove me crazy, I upgraded to a CarbonRom (Thanks zachf714!) I loved it, but it seemed like I couldn't install as much as I used to on CM7.2... and maybe I can't... But I'd run into low memory things again and again, and eventually got it down to basically google apps, facebook, and a couple podcast/radio and the essential video apps for chromecast. Well, I wanted to try kit kat out, and I had started to run out of memory again, so I went in and grabbed the new CM11 and installed it, This time I wiped dalvik, factory data, and cache before install. It was amazing like a brand new phone... Only this time 2 of my previous apps were unable to install because I had "insufficient storage available". So I pushed as much as I could to the SD card, and that still didn't help eventually it was so out of space that the launcher would crash immediately after reboot. So I tried to reinstall everything, wiped all three, installed the rom, ext4all, then GAPPS... This time facebook ran out of space before it could even install. So I went back and tried again but without the ext4all... and now facebook and google voice run out of space before I can get htem installed...
So I guess the question is, what the heck am I doing wrong in my clear? I seem to constantly be shrinking the available space on my phone for apps. I know that it's a limited thing and has been a problem for the DInc, but how do I fix this? Do I just go into the file system and start rm-rf in the file structure? I don't even have (nor can I try) to install games at this point, and I fear logging into apps in fear that I'll shrink the space even more. And by all means feel free to point me to the "installing a custom ROM, You're doing it wrong!" thread that is in front of my nose and I'm missing. I've got 5Gb of space on my SD and ~3GB of free space on the phone itself... So I'm at a loss and that's why it's acting this way, and that's why I'm asking for help. Would I be better off going back to CM7.2 or trying to keep going with the newer ROMS?
Thanks again for any help and advice you have.
OK well let me ask something differently then and maybe I can get some help. Being that I'm new I need 9 new posts before I can go to the devs page and ask there anyway...
Does anyone know what folders/files are critical to keep on the device? I can nuke the rest and try again.
Would starting with a blank SD card make difference?
Thanks again.
Well not really the external sd card is only for apps moved to sd card. You should just fully flash and start over. That is what I have had to do. I hope this helps you out.
Sent from my XT912 using Tapatalk
---------- Post added at 07:07 PM ---------- Previous post was at 07:06 PM ----------
bluesmantj said:
OK, so I know... lousy first post... But, I just want a bit of overall guidance because I think I might be doing something fundamentally wrong and I'm hoping to fix that. So first let me say thanks for all the awesome ROMS and lot of cool fixes and ideas, I always check here first and appreciate the work you guys are doing!
I have had no fear in installing ROMs, I rooted as soon as my warranty was void at verizon. I love my old DInc! But, I can only install like 20 total apps now, and I think I've done something wrong or am doing something wrong.
Here's the history of what I've been doing.
Stock, Virtuous, CM6, CM7.2, CM7.2... It was here where I started to run into the low memory. All the forms said for this I should ext4all the dalvik cache. so I grabbed that file and installed it. The memory warning went away, but things got really ugly choppy and slow with a bunch of FC's. So I decided to change things up, and went to try an ICS ROM (I think albinoman) and installed a couple times... and I didn't wipe the dalvik cache before doing this. though I did wipe the factory data and cache. After this I noticed that a lot of things remained on my phone (wifi passwords, pictures, etc... like I hadn't erased any data). Soon after finding some bugs that drove me crazy, I upgraded to a CarbonRom (Thanks zachf714!) I loved it, but it seemed like I couldn't install as much as I used to on CM7.2... and maybe I can't... But I'd run into low memory things again and again, and eventually got it down to basically google apps, facebook, and a couple podcast/radio and the essential video apps for chromecast. Well, I wanted to try kit kat out, and I had started to run out of memory again, so I went in and grabbed the new CM11 and installed it, This time I wiped dalvik, factory data, and cache before install. It was amazing like a brand new phone... Only this time 2 of my previous apps were unable to install because I had "insufficient storage available". So I pushed as much as I could to the SD card, and that still didn't help eventually it was so out of space that the launcher would crash immediately after reboot. So I tried to reinstall everything, wiped all three, installed the rom, ext4all, then GAPPS... This time facebook ran out of space before it could even install. So I went back and tried again but without the ext4all... and now facebook and google voice run out of space before I can get htem installed...
So I guess the question is, what the heck am I doing wrong in my clear? I seem to constantly be shrinking the available space on my phone for apps. I know that it's a limited thing and has been a problem for the DInc, but how do I fix this? Do I just go into the file system and start rm-rf in the file structure? I don't even have (nor can I try) to install games at this point, and I fear logging into apps in fear that I'll shrink the space even more. And by all means feel free to point me to the "installing a custom ROM, You're doing it wrong!" thread that is in front of my nose and I'm missing. I've got 5Gb of space on my SD and ~3GB of free space on the phone itself... So I'm at a loss and that's why it's acting this way, and that's why I'm asking for help. Would I be better off going back to CM7.2 or trying to keep going with the newer ROMS?
Thanks again for any help and advice you have.
Click to expand...
Click to collapse
but the idea of what is happening here is not making sence I do not get why a full wipe and full reflash would not fix your issue here if you are doing it all right.
Sent from my XT912 using Tapatalk
From terminal:
df /data/data
df /data
And tell me what they report.
The Inc has a small /data/data partition so that could be the problem. But if a full wipe doesn't fix it I don't know. Maybe the hardware is going bad but I'm not sure.
Sent from my One using Tapatalk
tiny4579 said:
From terminal:
df /data/data
df /data
And tell me what they report.
The Inc has a small /data/data partition so that could be the problem. But if a full wipe doesn't fix it I don't know. Maybe the hardware is going bad but I'm not sure.
Sent from my One using Tapatalk
Click to expand...
Click to collapse
Looks like it's time to get a new phone then huh... So What I've got free is:
/data size 748M Used 496.4M Free 251.6M
/data/data 149 118.4 and 30.6
So I guess I'm just running out of room and need to pick my apps a little more wisely then huh?
Thanks for your help!
bluesmantj said:
Looks like it's time to get a new phone then huh... So What I've got free is:
/data size 748M Used 496.4M Free 251.6M
/data/data 149 118.4 and 30.6
So I guess I'm just running out of room and need to pick my apps a little more wisely then huh?
Thanks for your help!
Click to expand...
Click to collapse
Do you have chrome installed? It's an app data hog.
When /data/data fills up or gets close to doing so there start to be issues and that might be the cause of your issue.
Sent from my One using Tapatalk
tiny4579 said:
Do you have chrome installed? It's an app data hog.
When /data/data fills up or gets close to doing so there start to be issues and that might be the cause of your issue.
Sent from my One using Tapatalk
Click to expand...
Click to collapse
No I don't have chrome installed... right now all I can keep on it are 24 apps (If you want the list I'll message it to you)
I can't even get Google+ or facebook to fit anymore
bluesmantj said:
No I don't have chrome installed... right now all I can keep on it are 24 apps (If you want the list I'll message it to you)
I can't even get Google+ or facebook to fit anymore
Click to expand...
Click to collapse
Can you do a factory reset from recovery (backup if you want to keep your apps for any reason) and then run the commands again? I'm curious if there's an issue with the partitions and they're not clearing. It seems weird that 24 apps would fill up 130MB of /data/data and 500MB of /data. Oh, contact storage and calls/text messages use up /data/data as well.
Sounds similar to me. I can only fit about 30 apps. Most are small but I do have chrome. I swear I had more before jumping to 4.x. That is why I was considering a datamedia build but I haven't had time lately to play with it.
Sent from my ADR6300 using Tapatalk
tiny4579 said:
Can you do a factory reset from recovery (backup if you want to keep your apps for any reason) and then run the commands again? I'm curious if there's an issue with the partitions and they're not clearing. It seems weird that 24 apps would fill up 130MB of /data/data and 500MB of /data. Oh, contact storage and calls/text messages use up /data/data as well.
Click to expand...
Click to collapse
Sorry this took forever for me to get around to, just been short on time recently thanks again for the help!
Ok factory reset from phone complete.
into recovery
wipe dalvik
wipe data/factory reset
wipe cache
wipe dalvik again (just for good measure)
install cm11
install gapps... I'll report back as issues come around.
bluesmantj said:
Sorry this took forever for me to get around to, just been short on time recently thanks again for the help!
Ok factory reset from phone complete.
into recovery
wipe dalvik
wipe data/factory reset
wipe cache
wipe dalvik again (just for good measure)
install cm11
install gapps... I'll report back as issues come around.
Click to expand...
Click to collapse
Well... Everything looked nice and fresh on the first go... Then one app hung on install, so I restarted the phone. When I did my old wallpaper returned, so I quickly went to check the gallery and look for the photos that should have been erased in the factory wipe... But they are all still there like nothing happened.
So even though it's currently installing apps... I have zero faith that I get through all of them before I run out of usable space again.
bluesmantj said:
Well... Everything looked nice and fresh on the first go... Then one app hung on install, so I restarted the phone. When I did my old wallpaper returned, so I quickly went to check the gallery and look for the photos that should have been erased in the factory wipe... But they are all still there like nothing happened.
So even though it's currently installing apps... I have zero faith that I get through all of them before I run out of usable space again.
Click to expand...
Click to collapse
You didn't run the commands I asked you to after the factory reset and reboot.
Sent from my One using Tapatalk
tiny4579 said:
You didn't run the commands I asked you to after the factory reset and reboot.
Sent from my One using Tapatalk
Click to expand...
Click to collapse
Riiiight... those commands.... guess I just read that wrong sorry.
Right now I have
/data size 748M Used 625.2M Free 122.9M
/data/data size 149M Used 103.4M Free 45.6M
This is after all the apps restored themselves... this time though I did manage to get G+ and Facebook up, but I havent' logged into all the apps yet, so I'm assuming they stay at base size until log in (such as maps, netflix, hbogo, etc...). I did a couple things different, I am no longer syncing all the contacts from my 3 google accounts, and I eliminated an app that I probably won't use as much anymore.
I don't have time again right now to re-wipe the phone but I'll try that right after a wipe in the next couple days. Just so I don't mess up again, I should factory wipe, cache wipe, dalvik wipe, install cm11 and gapps, but then as soon as terminal emulator loads back up run those commands to see if it actually cleared things, or should I stop all the restore from google and pull only terminal emulator for this? What's going to be the most diagnostic?
Do you think switching from clockwork recovery to TWRP make a difference? Do you have a preference in one over the other?
bluesmantj said:
Riiiight... those commands.... guess I just read that wrong sorry.
Right now I have
/data size 748M Used 625.2M Free 122.9M
/data/data size 149M Used 103.4M Free 45.6M
This is after all the apps restored themselves... this time though I did manage to get G+ and Facebook up, but I havent' logged into all the apps yet, so I'm assuming they stay at base size until log in (such as maps, netflix, hbogo, etc...). I did a couple things different, I am no longer syncing all the contacts from my 3 google accounts, and I eliminated an app that I probably won't use as much anymore.
I don't have time again right now to re-wipe the phone but I'll try that right after a wipe in the next couple days. Just so I don't mess up again, I should factory wipe, cache wipe, dalvik wipe, install cm11 and gapps, but then as soon as terminal emulator loads back up run those commands to see if it actually cleared things, or should I stop all the restore from google and pull only terminal emulator for this? What's going to be the most diagnostic?
Do you think switching from clockwork recovery to TWRP make a difference? Do you have a preference in one over the other?
Click to expand...
Click to collapse
If you're worried about that time to restore after a wipe you can take a backup and wipe and run those commands from terminal emulator before signing into google. Then after getting the needed info restore your backup.
Clockwork vs TWRP comes down to personal preference. They both implement the same recovery commands and probably also use the same exact wipe commands internally. So there's no real difference other than ui. TWRP has had some funky builds on the inc though so I recommend clockworkmod for the Inc.
Fyi factory reset clears dalvik and cache too so no need to do those separately.
Sent from my HTC One using Tapatalk
tiny4579 said:
If you're worried about that time to restore after a wipe you can take a backup and wipe and run those commands from terminal emulator before signing into google. Then after getting the needed info restore your backup.
Clockwork vs TWRP comes down to personal preference. They both implement the same recovery commands and probably also use the same exact wipe commands internally. So there's no real difference other than ui. TWRP has had some funky builds on the inc though so I recommend clockworkmod for the Inc.
Fyi factory reset clears dalvik and cache too so no need to do those separately.
Sent from my HTC One using Tapatalk
Click to expand...
Click to collapse
Oh cool, never thought of that, I've only ever upgraded as a result of running out of space or things slowing down so I've never really wanted to back up and restore those before.
Right... So factory wipe
install cm11/gapps
only terminal emulator installed...
/data size 748M Used 109.8M Free 638.2M
/data/data size 149M Used 29.3M Free 119.7M
Although this is a huge decrease...
connecting as USB shows that basically all of the files on the phone itself remain, so the factory reset essentially doesn't wipe any of the data from the phone?????
Thanks again!
When I did the restore, it brought back things for me, but caused a severe amount of instability and everything force quit on me. lost my launchers can't get to apps... and it keeps auto quitting google media services every 5 seconds... not sure if this is indicative of a different problem or just how precarious everything is on my device. Anyway, factory reset, and now back to the google restore...
Oh... a couple more questions.
1) when I factory restore this way it should wipe out other data like my set up wifi networks? (it doesn't)
2) what about other app data? things like my sonos app after the factor reset didn't even need to be set up again... I find this odd
bluesmantj said:
When I did the restore, it brought back things for me, but caused a severe amount of instability and everything force quit on me. lost my launchers can't get to apps... and it keeps auto quitting google media services every 5 seconds... not sure if this is indicative of a different problem or just how precarious everything is on my device. Anyway, factory reset, and now back to the google restore...
Oh... a couple more questions.
1) when I factory restore this way it should wipe out other data like my set up wifi networks? (it doesn't)
2) what about other app data? things like my sonos app after the factor reset didn't even need to be set up again... I find this odd
Click to expand...
Click to collapse
If you factory reset, you should have zero apps aside from the apps built into the Rom and gapps and all your settings reset. If that's not that case something is wrong.
Sent from my One using Tapatalk
tiny4579 said:
If you factory reset, you should have zero apps aside from the apps built into the Rom and gapps and all your settings reset. If that's not that case something is wrong.
Sent from my One using Tapatalk
Click to expand...
Click to collapse
Well.. that's good to know, looks like I won't be able to just factory reset and pass the phone along when I'm done with it... Gonna have to take a hammer and giant magnet to it! Did the memory look better on the reset though?
bluesmantj said:
Well.. that's good to know, looks like I won't be able to just factory reset and pass the phone along when I'm done with it... Gonna have to take a hammer and giant magnet to it! Did the memory look better on the reset though?
Click to expand...
Click to collapse
putting a magnet to a piece of flash storage does not destroy it, also from that used info it looks like it is just the data from the gapps... Try going into recovery and doing an advanced wipe, then checking everything but external sd and swiping to wipe
So it seems like we never really came to a solution here.
Has anyone tried increasing the sizes of these partitions. The /data/data only being 150mb is really limiting. Facebook likes to take 50mbs on it's own. I wondered if it would be possible to increase the storage of the internal partition and that /data/data folder. For most of us the purchasing of a large SD card for storing music and pictures and stuff is no big deal, if I could devote more of the internal storage to applications that would be awesome.

low internal storage/memory?

My friend picked up one of these yesterday, his first android phone after years with iOS. Last night he was getting a low memory notification and was unable to install anymore apps.
His storage stats were showing only 1.5~gb of storage usable for installing apps, is that normal? Also the details were 500mb of apps installed, 200mb cache but only 100mb free, looks like he had 700mb unaccounted for.
Anything unusual with this or is it as to be expected on this phone?
Anyone able to help?
Done A factory and after a day he has no internal space available but only 500mb of apps and cache used.
Also he tried installing an app from the store and it is saying it can't run because his phone is rooted. We haven't rooted it though!
Sounds like a used device. Rooted and full of stuff.
No?
If so... Is wipe it clean and return to stock. See one of the guides here on that and follow it to the letter.
Things you need to know first though, is bootloader unlocked? Is it s-off? These things can decide the best way to return to stock.

Root Storage Space VS Unrooted Fire TV

I noticed my legit Fire TV unrooted on the latest firmware has 4.09 GB of space after root - yet my rooted ones are at 3.79 GB
Can anyone tell me why this is? I noticed the Cache is taking a lot of space...
Do you ever let the screen saver run? I've observed it download 400MB worth of images unless turned off. Clearing the photos app cache seem to reclaim the space.
That ironically worked and yes - i leave it on all the time LOL.
Also do you have "CaptivePortalLauncher" showing under apps with the android icon? Wonder why this shows but on non-rooted it doesn't...
CtJackHarkness said:
That ironically worked and yes - i leave it on all the time LOL.
Also do you have "CaptivePortalLauncher" showing under apps with the android icon? Wonder why this shows but on non-rooted it doesn't...
Click to expand...
Click to collapse
My rooted box is still on the earliest boot menu-compatible firmware. I think the captive portal app showed up on the stick since this March.
CtJackHarkness said:
That ironically worked and yes - i leave it on all the time LOL.
Also do you have "CaptivePortalLauncher" showing under apps with the android icon? Wonder why this shows but on non-rooted it doesn't...
Click to expand...
Click to collapse
I'm rooted and captive portal is showing up
Thank you everyone!
I am rooted using rbox pre-rooted firmware. I have swapped internal storage to my ssd. Everything works great, however when I revert back to internal storage the available storage shows only 787 mb of space available. Even after I do a factory reset from CWM recovery. Am I missing something as far as maybe having to wipe system? the storage available should be a little more than 3.5 gigs since there are no user apps installed? Does the swap to external leave data from the swap somewhere on the Fire TV?
any help would be appreciated.

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