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Phoned 611 yesterday evening and by 2:30am this morning had three unlock codes waiting in my inbox from TMobile.
We have our three SGS4s phones on a business account and had paid for the phones outright.
Only had to way 14 days of active account before they released the unlock codes.
Pretty fast!
Time for me to call in, thanks for the post!
Did the posted unlock method not work for you? I went through the steps, popped in my friend's AT&T sim and was good to go. Made a couple of calls, surfed the web and everything was perfect, APNs loaded automatically when I put in their sim.
I'm on a $20/mo device plan
as long as you have an account and good standing. as well as having the phones for certain amount of time, they are very willing to do it. i have had 2 other phones unlocked on tmobile. first time i had gone to greece. the second time i just told them i was going out of the country. same thing they emailed me the next day
They wanted me to wait 40 days to give me the unlock code(s).
I told them I paid outright for the phones so they came back and said I had to wait 14 days.
The waiting period (if you've paid outright) is 30 days for California and 14 days for the rest (unless your state says otherwise).
They made an error when they set up our business account as we are in California, and said I didn't have 30 says to change my mind but 14. It worked out better because I didn't have to wait for 30 days
They couldn't change the account set up but said any further additions to the account will reflect California.
If you're paying off your phone every month on the new no-contract plan, I think you have to wait 90 days. The CS rep said I had to wait the initial time period because that is the time frame you have to return the phone and if they unlock it, they can't relock it.
I figured that if I was going to get the official unlock code(s) in a few days it'd be better than trying the method shown on the forums here. Just got back from travels so will try and unlock tonight or tomorrow
Still...impressed that it took less than 24 hours. The CS reply sad if they couldn't issue it, they'd have to get it from Samsung directly. One benefit of being on a business account (we only have three phones on home business) is that we get 24 hour CS rep help and I haven't waited more than a minute or two to speak to someone. Well worth the effort of setting everything up through the business.
I hope my info will be of help to others.
Hmmn...weird, two of the three unlock codes worked. Mine failed but the other two were unlocked in under 10 seconds.
TMo CS are escalating the issues to supervisors so will be interesting to see what comes of it and why my code didn't work.
By the way, are there any limits to how many times you can input an incorrect unlock code? I know PUK codes lock you out after so many tries.
luckychef28 said:
Did the posted unlock method not work for you? I went through the steps, popped in my friend's AT&T sim and was good to go. Made a couple of calls, surfed the web and everything was perfect, APNs loaded automatically when I put in their sim.
I'm on a $20/mo device plan
Click to expand...
Click to collapse
i tried that and it didnt work, but i ended up calling and they gave me the code
I have had numerous calls to TMo CS (all very friendly, courteous and helpful) and still no joy in getting the unlock code to work, even though they submitted for an additional unlock code.
The second request came back with the same unlock code from TMo.
I kept getting an "Network unlock unsuccessful" message. The IMEI was triple checked (under battery, on the box and by dialing *#06#), I was told to switch WiFi off - nothing worked!
TMo then gave me Samsung's Equipment phone number (1-888-987-4357) and I spoke to someone there and they told me emphatically that they can not give out any unlock codes...only the carrier can do that.
They send the codes to the carriers when they send out the phones.
It was back to TMo and finally the CS rep says I should take the phone back to the store and see if I can swap it out for a replacement.
I was ready to do that and figured I might as well try the unlock method posted at http://forum.xda-developers.com/showthread.php?t=2283068
Mine showed OFF in step six so I chose Restore Backup from step 4 and restarted the phone. This time, the phone never asked for an unlock code, when I put in a UK 3 SIM card as well as an ATT SIM card. Both of these SIM cards are inactive but I thankfully never got the SIM card error that previously showed up. I will see if I can find someone with an active ATT SIM card to double-check all is working.
So...if anyone is having trouble with an official unlock code, try the XDA tweak :laugh:
IconBoy said:
I have had numerous calls to TMo CS (all very friendly, courteous and helpful) and still no joy in getting the unlock code to work, even though they submitted for an additional unlock code.
The second request came back with the same unlock code from TMo.
I kept getting an "Network unlock unsuccessful" message. The IMEI was triple checked (under battery, on the box and by dialing *#06#), I was told to switch WiFi off - nothing worked!
TMo then gave me Samsung's Equipment phone number (1-888-987-4357) and I spoke to someone there and they told me emphatically that they can not give out any unlock codes...only the carrier can do that.
They send the codes to the carriers when they send out the phones.
It was back to TMo and finally the CS rep says I should take the phone back to the store and see if I can swap it out for a replacement.
I was ready to do that and figured I might as well try the unlock method posted at http://forum.xda-developers.com/showthread.php?t=2283068
Mine showed OFF in step six so I chose Restore Backup from step 4 and restarted the phone. This time, the phone never asked for an unlock code, when I put in a UK 3 SIM card as well as an ATT SIM card. Both of these SIM cards are inactive but I thankfully never got the SIM card error that previously showed up. I will see if I can find someone with an active ATT SIM card to double-check all is working.
So...if anyone is having trouble with an official unlock code, try the XDA tweak :laugh:
Click to expand...
Click to collapse
i had the exact same issue, they sent me a replacement and all was good, tmo version
i had the exact same issue, they sent me a replacement and all was good, tmo version
Click to expand...
Click to collapse
Is it better to unroot and take it back and swap it out, or stick with the XDA unlock method?
Some folks are reporting that it reverts back/isn't permanent.
Did TMo online swap out the phone or did a corporate store take it back? I figure it's not worth the time and effort to unroot, take it back to get an official unlock code again if the XDA method does indeed stay permanent. I'm trying the path of least resistance as going to a store to resolve an issue like this is never a ½ hour thing.
The manager at the store I bought the phones said he'd have to look at the phone and make sure I hadn't put in too many incorrect unlock codes — I don't know how he'd figure that out as it never told me I had X amount of tries left to try the SIM unlock.
If I've paid full price from the phone, I really do want it (to stay) unlocked.
Thanks for any feedback.
I have never done BYOD, can someone give me a rundown of how to proceed, and how its worked for you on the pixel (not yet showing as a viable device on their BYOD page!)
i would love to be able to activate without dealing with a store (from my account page) is that possible?
I did a chat with Sprint rep. You need a SIM card that you can either order and self-activate, or go in-store. I was told no charge for the SIM card in-store but $30 activation fee. The UPC for the SIM you need is: 019962040146
Personally, I'm considering moving to Fi since my Sprint service has been poor last 4-5 months due to alleged "tower improvements", just not sure if I want to give up $60 unlimited everything. ?
Sent from my LGLS990 using XDA-Developers mobile app
I was about to say "if you already have a nano SIM, you should be able to just swap it out into your new phone"
But did a search on sprint's site and came across this - https://www.sprint.com/landings/howtoactivate/index.html?id16=swap |All&question_box=swap |All
My SIM is sitting and waiting for my darn phone to ship!! I don't think it will be a problem. I would move to Fi, but I just couldn't afford it at this time.
nightmare with Sprint. Got my phone this afternoon and have been to 3 Sprint stores, a Best Buy, and a Best Buy Mobile.......CANNOT ACTIVATE ON SPRINT!! I purchased the correct SIM Card, but when the Rep goes to activate it, I get 2 answers as to why I cannot activate it: #1 (from the less informed) the device is not compatible with Sprint. I was given this answer at 2 sprint stores, and over the phone when I called to activate the device & SIM Card. #2 (at a Corporate Sprint Store) They have an email that walks them through how to activate the Pixel. FOllowing the steps, he got an error stating that the SKU is assigned to a PREPAID phone and it needs to be reassigned to POSTPAY before it can activate. He called some number, on the phone for about 20 minutes and handed my the phone and said the ladt was no help, try calling Customer Care. So, 3.5 hours into my trying to activate I call customer care who does nothing, transfer to tech support - NOTHING and says its not a compatible device. I asked to speak to supervisor who then basically told me to go to the store and they can fix it. when I explained I have been to 3 stores and they cannot fix it, he says sorry, I cant do anything over the phone.
bretweb24 said:
nightmare with Sprint. Got my phone this afternoon and have been to 3 Sprint stores, a Best Buy, and a Best Buy Mobile.......CANNOT ACTIVATE ON SPRINT!! I purchased the correct SIM Card, but when the Rep goes to activate it, I get 2 answers as to why I cannot activate it: #1 (from the less informed) the device is not compatible with Sprint. I was given this answer at 2 sprint stores, and over the phone when I called to activate the device & SIM Card. #2 (at a Corporate Sprint Store) They have an email that walks them through how to activate the Pixel. FOllowing the steps, he got an error stating that the SKU is assigned to a PREPAID phone and it needs to be reassigned to POSTPAY before it can activate. He called some number, on the phone for about 20 minutes and handed my the phone and said the ladt was no help, try calling Customer Care. So, 3.5 hours into my trying to activate I call customer care who does nothing, transfer to tech support - NOTHING and says its not a compatible device. I asked to speak to supervisor who then basically told me to go to the store and they can fix it. when I explained I have been to 3 stores and they cannot fix it, he says sorry, I cant do anything over the phone.
Click to expand...
Click to collapse
Sounds like you were the individual they were talking about when I walked in with my Pixel in hand. I told them I needed a sim and to have it activated. 3 guys were telling me about someone that had just left, who had been there for over an hour, with a SIM they bought at Best Buy, while they were on the phone, talking about it registering as a prepaid phone. I said, "well, just let me buy a sim kit for the nexus 6". They brought it out, said, "we'll give it a shot". They pulled up my account, scanned the SKU on the box, scanned the sim, put it in, and I was out with an activated Pixel within 10 minutes.
I'm not sure what they did wrong with you or the other guy. Did you have your box with you or just the phone?
lgldrgdlr said:
Sounds like you were the individual they were talking about when I walked in with my Pixel in hand. I told them I needed a sim and to have it activated. 3 guys were telling me about someone that had just left, who had been there for over an hour, with a SIM they bought at Best Buy, while they were on the phone, talking about it registering as a prepaid phone. I said, "well, just let me buy a sim kit for the nexus 6". They brought it out, said, "we'll give it a shot". They pulled up my account, scanned the SKU on the box, scanned the sim, put it in, and I was out with an activated Pixel within 10 minutes.
I'm not sure what they did wrong with you or the other guy. Did you have your box with you or just the phone?
Click to expand...
Click to collapse
Just the phone....I wonder what was different. I just got off the phone with Tech support AGAIN! and they confirmed the device is not registered with Sprint yet. NO issue with the Sim. Nice job getting it to work though!! Maybe I can try again tomorrow :crying:
bretweb24 said:
Just the phone....I wonder what was different. I just got off the phone with Tech support AGAIN! and they confirmed the device is not registered with Sprint yet. NO issue with the Sim. Nice job getting it to work though!! Maybe I can try again tomorrow :crying:
Click to expand...
Click to collapse
Take your box with you. I'm not sure if that had anything to do with it but at least they'll have it to scan. I know it shouldn't matter but, you never know.
using a sprint mnvo had my own sim activated just fine
I found several pixels in stock at Verizon stores. Will my sprint sim work with it if I bought it for the retail price?
Sent from my Nexus 6P using XDA-Developers mobile app
Went to a sprint store where the guy told me I need to order a special SIM for the Pixel, and they expected them later this week. I asked him to try it with the SIM in my LG G5 which he was nice enough to do but he couldn't get it to work, claiming each device maker has it's own SIM (...ok...).
At any rate, when I got back home I went to the site that jj14 posted - sprint.com/landings/howt...=swap%20%7CAll - and tried first with the SIM that was in my old Nexus 6 (didn't work) then again with the one in my LG G5, and that worked! Up and running, making calls, etc. No issues!
Has anyone tried putting a sprint sim in a Verizon pixel?
Sent from my Nexus 6P using XDA-Developers mobile app
bretweb24 said:
I was told no charge for the SIM card in-store but $30 activation fee.
Click to expand...
Click to collapse
No activation fee for BYOD.
Sprint does adtivated
bretweb24 said:
Just the phone....I wonder what was different. I just got off the phone with Tech support AGAIN! and they confirmed the device is not registered with Sprint yet. NO issue with the Sim. Nice job getting it to work though!! Maybe I can try again tomorrow :crying:
Click to expand...
Click to collapse
The phone is listed on spring page as a bring your one phone
It does
lgldrgdlr said:
Take your box with you. I'm not sure if that had anything to do with it but at least they'll have it to scan. I know it shouldn't matter but, you never know.
Click to expand...
Click to collapse
Thr box has a number not the imei another number is a heckh or somethis that is what they scan
---------- Post added at 06:56 PM ---------- Previous post was at 06:52 PM ----------
Androidnj said:
The phone is listed on spring page as a bring your one phone
Click to expand...
Click to collapse
That the number sprint needs is on the box and about my phone on your setting
Got my pixel xl from the Google store, ordered the card from Sprint and activated thru Sprint support chat.
Everything is working great! Best Android phone out there!
I don't know how I missed this thread. I was super curious about why I was experiencing so much trouble getting proper activation.
I activated mine the day I got it, online, with the sim card from my HTC 10. It went through but have me an error after it was activated. So I'm currently using that sim and it works with the exception of minor issues like unable to send SMS over 160 characters and MMS not always behaving. Other than that it works.
I went to 3 stores local and while I'm Richmond VA, I checked a corporate store. No one has the damn sim needed! It completely baffles me. Phone rep is having one mailed to me.. how nice of them
got my phone from the google store, trid switching sims but it didnt work. went to a sprint store and told them i need the "3 in 1" simcard to activate an unlocked phone and a guys which actually knew what he was doing swapped the phones for me. there is no activation fees because you are swapping phones, not activating. its working great so far, however sometimes i have some weird signal drops which happens randomly. anyone experiencing the same?
Went to the store and they did it for me
---------- Post added at 08:09 PM ---------- Previous post was at 07:57 PM ----------
southernstyle said:
I don't know how I missed this thread. I was super curious about why I was experiencing so much trouble getting proper activation.
I activated mine the day I got it, online, with the sim card from my HTC 10. It went through but have me an error after it was activated. So I'm currently using that sim and it works with the exception of minor issues like unable to send SMS over 160 characters and MMS not always behaving. Other than that it works.
I went to 3 stores local and while I'm Richmond VA, I checked a corporate store. No one has the damn sim needed! It completely baffles me. Phone rep is having one mailed to me.. how nice of them
Click to expand...
Click to collapse
Sprint has em. They just dont wanna give em out
bretweb24 said:
nightmare with Sprint. Got my phone this afternoon and have been to 3 Sprint stores, a Best Buy, and a Best Buy Mobile.......CANNOT ACTIVATE ON SPRINT!! I purchased the correct SIM Card, but when the Rep goes to activate it, I get 2 answers as to why I cannot activate it: #1 (from the less informed) the device is not compatible with Sprint. I was given this answer at 2 sprint stores, and over the phone when I called to activate the device & SIM Card. #2 (at a Corporate Sprint Store) They have an email that walks them through how to activate the Pixel. FOllowing the steps, he got an error stating that the SKU is assigned to a PREPAID phone and it needs to be reassigned to POSTPAY before it can activate. He called some number, on the phone for about 20 minutes and handed my the phone and said the ladt was no help, try calling Customer Care. So, 3.5 hours into my trying to activate I call customer care who does nothing, transfer to tech support - NOTHING and says its not a compatible device. I asked to speak to supervisor who then basically told me to go to the store and they can fix it. when I explained I have been to 3 stores and they cannot fix it, he says sorry, I cant do anything over the phone.
Click to expand...
Click to collapse
I activated my pixel XL within 10 minutes as well lol idk why they're giving u the runaround. U just need to go to a corporate store and ask them for the sim card with the last 3 numbers ending in 146 or tell them u need a simple card used for the htc M8 it's the same card that ends in 146.
So I have contacted spring 20 times, they have confirmed my SM-G920p is domestically unlocked. Getting a sim from AT&T and it says invalid Sim. I've searched everywhere, some forums say do a paid service (im fine with) others say unlocking from sprint works....which is obviously doest for my phone.
Anyone actually sucsefully unlocked a spring galaxy s6 (g920p.20) and used it on AT&T network? If so can you give me the details?
Thanks!
Question. Why on this phone in the network mode does it have options to use CDMA, LTE/CDMA, GSM, GSM/UMTS?
GSM AT&T works fine Idk why ppl say it doesn't work I have H2O which uses AT&T and I get LTE. Use a website called willmyphonework to find answers on stuff like this
This is the first website I've created to post about this topic. I've spent the past few days researching and testing out things. So far I've only found a few post online saying it works....I've not heard much about the sm-G920P NOT working on other networks. Also the phone itself is not made for CDMA or GSM ONLY.
One thing is for sure, one of my sm-G920p is domestically unlocked from Sprint. They also gave me a MLS or MSL# or whatever even though I dont think it matters. This phone will not take any AT&T sims. It says invalid sim.
With another sm-G920p, I rooted it and unlocked it another way...obviously not involving sprint. I will test it this evening to see if it accepts AT&T's sim card and will post my findings.
The whole reason for this is we have a business that goes though phones due to physical damage. I have a couple left over phones that I've replaced the screen on myself. I would like to let my sister and fiance use the galaxy S6s as they have old phones! All of these phones have been paid in full FYI and our account is in great standing.
Okidoki. I have spent some time working on unlocking a Spring Galaxy S6 SM-G920P with stock firmware ending in QB1. At first I found out that US carriers now have to unlock your phone if you ask. At first I went that route as it seemed legit. I called Spring and got a guy on the phone from tech support. I gave him the DEC# on the back of the phone and he said "Great thanks.....its unlocked." I though sick!...went to AT&T next day and got a nano sim activated. Once entered the phone read "Invalid Sim". I got back on the phone with sprint quit quickly while at AT&T. The lady said she had to send in a ticket to get it unlocked and the guy before definitely did not unlock it. Went home and went online again. Next day the lady called me at 11am and said it was domestically unlocked. I called back an hour later and talked to someone else confirming it was unlocked. Went to sprint, installed new activated sim...."Invalid Sim". Next thing was to root it and try unlocking it myself.
I found out how to root the phone and install custom firmware and whatnot. Its fairly easy, similar to computer basics. Once that was done I unlocked the phone with a little help which was not hard to find. I went to AT&T and BOOM!!! Phone worked RIGHT away. I was blown away. The phone had voice, data, msg, voice mail 3g and lte. Had my fiance put in her google info.....FYI this is my fiances AT&T account and a spare S6 I had that i fixed the screen on. Anyway she put her google account into it and restarted the phone. At the "samsung" logo login little red letters at the top say something about FRP is locked. The way you bypass this is right after you unlock the phone you need to go into the developer options and enable OEM Unlock. This fixes the lockout. But to get back into the phone once you lock it out you have to re root the phone with its original firmware.
It has worked all evening. Thanks Jhoward you gave me that last little boost today to get it working. I know the SM-G920P phone works in every network so I have no idea why people think it can only work on one network. Something I did learn is that these are little computers.....pretty cool!
If anyone needs any more info pm me.
http://i.imgur.com/ch8TUWg.png
http://i.imgur.com/ijY1sed.png
They lie. It took me 5 calls and many hours to get one of my 2 s6 unlocked. There is some problem with original activation date on some of the phones.
They said both were unlocked but only one worked.... Until finally tech support fixed the activation date.
Now both work on T-Mobile very well
sprint is a little ***** when it comes to unlocking devices. i have never successfully unlocked a device from them. they will run circles of confusion around you just so you won't unlock.
G920P to GSM
localphit said:
Okidoki. I have spent some time working on unlocking a Spring Galaxy S6 SM-G920P with stock firmware ending in QB1. At first I found out that US carriers now have to unlock your phone if you ask. At first I went that route as it seemed legit. I called Spring and got a guy on the phone from tech support. I gave him the DEC# on the back of the phone and he said "Great thanks.....its unlocked." I though sick!...went to AT&T next day and got a nano sim activated. Once entered the phone read "Invalid Sim". I got back on the phone with sprint quit quickly while at AT&T. The lady said she had to send in a ticket to get it unlocked and the guy before definitely did not unlock it. Went home and went online again. Next day the lady called me at 11am and said it was domestically unlocked. I called back an hour later and talked to someone else confirming it was unlocked. Went to sprint, installed new activated sim...."Invalid Sim". Next thing was to root it and try unlocking it myself.
I found out how to root the phone and install custom firmware and whatnot. Its fairly easy, similar to computer basics. Once that was done I unlocked the phone with a little help which was not hard to find. I went to AT&T and BOOM!!! Phone worked RIGHT away. I was blown away. The phone had voice, data, msg, voice mail 3g and lte. Had my fiance put in her google info.....FYI this is my fiances AT&T account and a spare S6 I had that i fixed the screen on. Anyway she put her google account into it and restarted the phone. At the "samsung" logo login little red letters at the top say something about FRP is locked. The way you bypass this is right after you unlock the phone you need to go into the developer options and enable OEM Unlock. This fixes the lockout. But to get back into the phone once you lock it out you have to re root the phone with its original firmware.
It has worked all evening. Thanks Jhoward you gave me that last little boost today to get it working. I know the SM-G920P phone works in every network so I have no idea why people think it can only work on one network. Something I did learn is that these are little computers.....pretty cool!
If anyone needs any more info pm me.
http://i.imgur.com/ch8TUWg.png
http://i.imgur.com/ijY1sed.png
Click to expand...
Click to collapse
Hello localphit, can you help me do the same with my Galaxy S6 G920P. Mines in currently on android 7.0 Patch January 1, 2018. Appreciate all the help that you can give.
I'm looking to get a Note 10+ phone that can be bootloader unlocked & rooted, but I'm tied to Verizon.
Anyone using either the N976F or N975F on VZW? Any issues or tricks in order to get them to accept something other than the "V" variant that is locked down and may never have root?
Trying to figure out which of these 3 Note 10+ phone variants to go with:
N975F
N976F
N9750/DS
TIA.
UPDATE: Not officially, but it seems possible. Keep reading below for my experience...
I'm on the n9750 on Verizon and it seems to be working well. I just got it so I haven't got to fully test quite yet.
Just for reference, I wanted to post this for others since I wasn't able to find true compatibility details other than VZW's ironfisted "certified" devices (ie the locked SM-N975U):
I recently purchased a Samsung Note 10+ (SM-N975F/DS) international variant online, and was able to get successfully attached to my VZW account. I have a grandfathered unlimited data plan, and was replacing an existing phone on my account.
Here's how it went down:
Initially when I tried to activate and attach the N10+ to my account via VZW website, it told me the phone couldn't be registered on their network.
Took my phone to a local VZW store.
Told the rep I bought a new phone and needed it attached to my account.
He validated my account details (he never asked for the IMEI of my new phone) & grabbed a new sim card, did his thing on the VZW tablet terminal and then popped the sim into my new phone.
At this point, the LTE data worked almost immediately, however the voice calling didn't work. Test calls just failed and quickly exited the phone app saying call failed/ended.
He said wait a couple minutes, sometimes it takes a bit, so we did. I think we also rebooted too. He was checking various things on my phone and the account.
He noticed that the VZW system said my phone couldn't be used on their network, but said there was something he could try...
He took the sim out of my phone and popped it into his already activated VZW phone. After a maybe 30 seconds, he made a test voice call, and it worked (my sim, his phone)
Then we swapped my newly activated sim back into my new phone and after about 30 seconds, I had both LTE data (as before) and now also had voice calling. A quick test call from my phone confirmed and I was good to go!
Obviously, YMMV, but it can be done, you just might need to find a VZW rep that is helpful and willing to go the extra mile to get the international version (SM-N975F/DS) activated onto the Verizon network.
Just need to confirm that Esim is enabled in the USA at launch. The fold 3 fiasco with Esim has me doubting, so need to confirm prior to ordering
I think it's safe to say yes as the S22 Ultra worked out of the box.
It BETTER be FFS!
Samsung has a mixed bag on this and the last fold did not work dual sim
They announced esim is available
Went to Best buy today to play with one. Flip 4 had Sim manager in the connections settings. Fold 4 did not. Guess will try a different best buy lol
zapote21 said:
Went to Best buy today to play with one. Flip 4 had Sim manager in the connections settings. Fold 4 did not. Guess will try a different best buy lol
Click to expand...
Click to collapse
I think this may be carrier specific.
My Flip3 that I got from Verzion in June did NOT have sim manager. I flashed an unlocked ROM and got it.
If it doesn't have it out of the box (unlocked), that is going to make some heads roll, I will tell you that.
cpufrost said:
I think it's safe to say yes as the S22 Ultra worked out of the box.
It BETTER be FFS!
Click to expand...
Click to collapse
Fold 3 didnt.
zapote21 said:
Fold 3 didnt.
Click to expand...
Click to collapse
Yes and neither did the S21 Ultra and Flip 3.
At this point in the game I would be very surprised if any Samsung flagship didn't have it out of the box.
Well, pre ordered today. Lets hope...lol
I went on BestBuy's site, and had a chat with a 'geek' named Olivia. They sell the TMO locked version ( I bought the unlocked, but plan to have TMO SIM in it, so my bet it will boot into a TMO environment like the locked ones). As per very SPECIFIC questions I was told that the Fold 4 supports eSIM. I asked in three ways , and 2 out of the three questions were , in short. a 'YES' , the fold 4 US version under TMO will support eSIM to cover non TMO USA territories. The third question, if she can tell me if the menu under setting->connections have a SIM manager menu, was ignored.
Did I learn something new? NO. Do I know eSIM is supported? NOT SURE. I guess we will know around August 24th to 26th when the pre-orders from Samsung come in... Or maybe someone who got his AMAZON order maybe kind enough and share if the menu indeed exists..
My fear, before entering a TMO SIM, it will be there, and as soon as a TMO SIM will be entered, the menu will be gone... I have no doubt Samsung has the hardware. I will check the setting BEFORE I place the TMO SIM and will see...
Best Buy's chat support are either AI bots or 3rd world employees being paid $1/day. I wouldn't put any faith in them whatsoever. They're about as reliable as Samsung chat support.
Also beware in order to use embedded sim the device cannot be locked to a different carrier. For example if you have TMO and buy a device from them on EIP, it will be locked to them. It should work with two lines but not with Verizon or ATT. The only exception is if you pay in full and wait 45 days for them to approve an unlock request. Of course if paying cash it makes sense to buy unlocked in the first place. ;-)
Yeah, I am fully aware they know nothing of the devices they sell.. and I am well aware this is for fully purchased TMO devices. I did speak to a real person, and I did not get the answers I trust to be the truth.. I really hope SOMEONE who got his unlocked device from Amazon already will share his experience. With all the things I bought in my life at Best Buy, service and warranty by their 'Geek' squad was never something I paid for..
Man, I currently use eSim on my S21 that I am trading in. You guys got me nervous that i won't be able to setup my Fold 4 when i get it haha. I might need to order a TMO sim just in case lol.
Confirmed by TMO at a US store that the TMO version has Esim enabled. Saw it myself with a TMO sim inserted
zapote21 said:
Confirmed by TMO at a US store that the TMO version has Esim enabled. Saw it myself with a TMO sim inserted
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Confirmed for T-Mobile i just enabled my Esim.
Yup. I did mine yesterday when I got my Fold
When I got mine yesterday, I had to insert the sim card from the Fold3, then go online to chat with a rep to get it activated. Tmobile device.
Wow, in the UK, all I did was 'Transfer e-Sim" on EE's site/app and plonk away it went after scanning the QR. My watch 4 to watch 5 e-sim swap however.....
Just want to clarify....
Esim is live for T-Mobile only..
Atnt straight talk and Verizon don't connect, they can't. I've been told by Samsung directly to wait for an update like the fold 3 for esim support to go live for them...
Came from a OnePlus 8 pro running atnt and Verizon and was slapped in the face when I found out this 0hones 1sim+1esim I was under the assumption the unlocked one was going to be dual sim..
So I'm trying to deal with Verizon through sim card for the time being. Verizon also doesn't have a slightest clue what my device is either, it read the 8 pro, now it just shows nothing in my account for a phone.