Well, the Samsung Tab S4, excellent as it is, seems to have faded into obscurity. But I have a unique problem iIn which I have three Galaxy Tab S4s activated on tracfone with T Mobile SIMs. Two of them work for data/talk/text, but one Tracfone claims is not compatible with their network. Yet, all three are SM T835s. They all worked at one point, but then Tracfone said they were no longer compatible with their system, and I would have to get a free replacement phone to stay on their service.
Their claim is that the Tab S4 is not Volte compatible, but it actually is, because I have two relatives who work for Qualcomm, who quite legitimately explained to me how to activate it. If the phone fails because it is not volte, data will still work, because it doesn't need volte.
But Tracfone mimics slowly failing compatibility issues by disabling the service completely, which is a dead giveaway it's intentional, and not due to the phone (tablet). Their real motivation is to get everyone off t mobile, and onto Verizon, because Verizon owns tracfone now.
There are no longer t mobile tracfone sim cards available at all. If you want to keep your old number, they want an imei number for the phone you're activating. If you give an imei on the byod program (unlocked), they reject practically every unlocked phone in existence, even though Verizon, which owns tracfone, will activate the devices on its byod program. But the charge is 3x as much as tracfone.
Now there is some serious BS going on at tracfone, to effectively use byod as bait and switch, by rejecting every unlocked phone, and then offering a free tracfone phone, which is a piece of crap, so they know once they've got everyone that far, it's easy to sell them. To purchase a usable locked phone (a $100.00 phone).
The tech support will never say anything but what their screen says, so I sent a letter to their legal department explaining that what tracfone is doing is illegal, and against the agreement it made with federal regulators to approve the takeover by Verizon of tracfone.
Tracfone is a big company with 11 million subscribers, and the best deals in town. I want users who detest being bullied by the cellular providers, to write to the FTC AND FCC, and tell them what the hell is going on, because they never intended for tracfone to become a huckster for Verizon.
The FTC you can do online, ftc.gov. And. The FCC it's probably easiest to send your send your US Senator an email, explaining just what I wrote here.
Eventually, I pinned down the tech support agents until they failed to make sense, and then the beans were spilled. Maybe no one else cares, but I'm hoping someone, anyone, is willing to fight these cullular bullies who have had their way far too long!
Just be polite. Don't use spinglish, just say what you mean, unless you're a pro spin doctor, and keep it to one page, or 500 words. Thanks!
Related
Remote phone access features.
I am surprised MS are not advertising their features which match HTCSense.com
HTC seem to be making a big deal about Remote location, Ringing and Erasing your HTC Desire HD or Desire Z from a browser.
I was really pleased to discover matching features at windowsphone.live.com.
Using Find My Phone on the website you can:
- Map it (to catch thieves...)
- Ring it (to locate in the sofa)
- Lock it (with onscreen message)
- Erase it
On activation the Microsoft sytem warns that it works via a hidden text message based system instead of the HTC equivalent which seems to work on mobile data, and so it takes about 30 seconds for the Windows version wheres HTCSense.com takes about 2 seconds to perform each task.
What do you think of their systems?
Q1) What if the phone can't get a data connection?
Is Microsoft GSM SMS method is better?
Q2) What if a thief changes the SIM card?
Does the HTC method still work via a phone identifier, where MS is perhaps linked to the phone number?
I wonder how they work...
Still, I am pleased! Very cool feature to have provided by the operating system and not a third party app.
I read somewhere (can't remember where) that you can change this setting so it uses the 'push' functionality to react faster, but uses more battery.
evilangelic said:
Remote phone access features.
I am surprised MS are not advertising their features which match HTCSense.com
HTC seem to be making a big deal about Remote location, Ringing and Erasing your HTC Desire HD or Desire Z from a browser.
I was really pleased to discover matching features at windowsphone.live.com.
Using Find My Phone on the website you can:
- Map it (to catch thieves...)
- Ring it (to locate in the sofa)
- Lock it (with onscreen message)
- Erase it
On activation the Microsoft sytem warns that it works via a hidden text message based system instead of the HTC equivalent which seems to work on mobile data, and so it takes about 30 seconds for the Windows version wheres HTCSense.com takes about 2 seconds to perform each task.
What do you think of their systems?
Q1) What if the phone can't get a data connection?
Is Microsoft GSM SMS method is better?
Q2) What if a thief changes the SIM card?
Does the HTC method still work via a phone identifier, where MS is perhaps linked to the phone number?
I wonder how they work...
Still, I am pleased! Very cool feature to have provided by the operating system and not a third party app.
Click to expand...
Click to collapse
None of this crap matters. If I find a GSM phone I'm going to remove the SIM card and factory reset it. Anyone that isn't retarded will do the same thing. If you care about people using/reselling you device if you lose it or get it stolen, you have no business getting a GSM phone.
Any thief or person who finds a nice device will immediately turn the phone off and both remove the SIM Card and factory reset it. Then they will pay $15 to get it unlocked and make bank with it on CraigsList or eBay.
No Cell Carrier will cooperate with police to track that phone. T-Mobile has even defied sopoenas citing "privacy issues."
As to you two quetions. None of them matter - at ALL. The phone is turned off and factory reset ASAP when it is stolen or found by someone in 95% of cases. There are very few nice people when they find or take something and no one sees them. They will wipe the phone, remove the SIM, and either keep or sell it.
Only way to be secure is to either have an iPhone or get a CDMA device. That way the phone becomes useless (unless jailbroken for iPhone, but EINs are marked dirty and the devices become useless other than as WiFi devices) and they can only profit off of it through scamming others (or selling it for parts?).
After my experience with getting my Vibrant stolen, and what I've learned... I'm definitely going with a CDMA carrier the second I can (and ETFing T-Mobile). The fact that US Carriers don't work together like Europe makes it a market for thieves and resellers. Privacy laws even protect the thieves, here.
Kinda Disagree on this
N8ter said:
None of this crap matters. If I find a GSM phone I'm going to remove the SIM card and factory reset it. Anyone that isn't retarded will do the same thing. If you care about people using/reselling you device if you lose it or get it stolen, you have no business getting a GSM phone.
Any thief or person who finds a nice device will immediately turn the phone off and both remove the SIM Card and factory reset it. Then they will pay $15 to get it unlocked and make bank with it on CraigsList or eBay.
No Cell Carrier will cooperate with police to track that phone. T-Mobile has even defied sopoenas citing "privacy issues."
As to you two quetions. None of them matter - at ALL. The phone is turned off and factory reset ASAP when it is stolen or found by someone in 95% of cases. There are very few nice people when they find or take something and no one sees them. They will wipe the phone, remove the SIM, and either keep or sell it.
Only way to be secure is to either have an iPhone or get a CDMA device. That way the phone becomes useless (unless jailbroken for iPhone, but EINs are marked dirty and the devices become useless other than as WiFi devices) and they can only profit off of it through scamming others (or selling it for parts?).
After my experience with getting my Vibrant stolen, and what I've learned... I'm definitely going with a CDMA carrier the second I can (and ETFing T-Mobile). The fact that US Carriers don't work together like Europe makes it a market for thieves and resellers. Privacy laws even protect the thieves, here.
Click to expand...
Click to collapse
Some of this is correct but is heavily assuming that the person who takes the device has some knowledge of its functions and of smartphone use in general.
There has been some theft of devices in AU recently where the thieves have been caught due to lack of knowledge of the device they had stolen. It did in fact lead the cops to where they were. They had basically just replaced the sim and done nothing else to the phone.
This of course maybe different in the US and of course powered off it ain't calling anybody.
Incorrect. It's not hard to know what to do here.
If it says Verizon or Sprint (Includes Virgin Mobile, Boost Mobile, etc.), the phone is worthless if they report it stolen, aside froma WiFi media device because the ESN will be marked dirty and it won't be able to activate after the owner calls it in as Lost or Stolen.
If it says T-Mobile or AT&T, you have hit the jackpot. GSM Carriers here allow any stolen devices on their network, without prejudice. I've already spoken to T-Mobile about this, because my first Vibrant was stolen. Their words, "If you didn't have a lock code on your phone, or the new owner resets it, it's their phone." With Cloud-based storage of info the information on the phone isn't an issue, it's the $500 piece of hardware that just went bye bye that's the issue (assuming you put your Photos in Picasa/FB/SkyDrive and don't let them rot on the phone's storage, of course).
Turn phone off. Remove Sim Card. Pay $10-20 for an unlock code. List on eBay. Profit?
Yes, there are dumb people anywhere. But anyone in the projects around here who has at least a 3rd grade education will shut that phone down and have it on eBay (probably from the Public Library computers) within a matter of hours. GPS Tracking and things like MyPhone won't help with that once they reset the phone (which is easier as ever these days, since everyone is putting it in as a simple menu option that is trivial to find).
Best way to get the phone back is to have been robbed or something. If you get injured badly enough the cops and the carriers will actually track the phone down. Cops here don't track phones unless it's a life or death situation. If you allow someone to use that phone without calling the carrier ASAP to get the line suspended, you can - and will - be held liable for whatever that person does on the phone. Have fun paying for every ringtone, wallpaper, etc. and all the overages they used on the account (i.e. if they used your phone to tether a torrent client on their laptop/notebook on AT&T with a 200MB data plan).
mobile me from apple is exactly similar to microsoft's devices.live.com service...
many many times theifs have been caught using gps tracking...majority of theives are idiots and don't know what they are doing...
also GSM phones are just as secure...just because t-mobile refuses to do something does not means GSM is insecure...IMEI can be blocked from the network very easily and is done on a regular basis in NZ if phone is stolen...
If you live in Australia you can contact your carrier and have the phone blocked by using the IMEI number.
The Australian Mobile Telecommunications Association (AMTA) runs a world-leading anti-theft program at no cost to consumers. It works by detecting a mobile phone's electronic serial number, known as the International Mobile Equipment Identity (IMEI) number, then sharing this information with carriers to block handsets across all networks in Australia.
Here is a link to check it out:
http://www.lost.amta.org.au/
powersquad said:
mobile me from apple is exactly similar to microsoft's devices.live.com service...
many many times theifs have been caught using gps tracking...majority of theives are idiots and don't know what they are doing...
also GSM phones are just as secure...just because t-mobile refuses to do something does not means GSM is insecure...IMEI can be blocked from the network very easily and is done on a regular basis in NZ if phone is stolen...
Click to expand...
Click to collapse
Im talking about the usa. No gsm carrier blocks imeis here. I thought I made that crystal clear in my us/europe comparisons.
They arent tracking a phone here without a court supoena and myphone/mobileme are useless vs 99% of thieves.
Majority of thieves arent idiots. Vast majority of stolen phones are never recovered. Theyre as easy to steal as a netbook and a phone locked there can still be used np in the us, which is why stealing gsm phones are profitable.
There are no inter-carrier databases for logging blacklisted imeis here, like there is in europe.
Lots of stolen phones also goto asia.
I hope that explains my stance. Yes. Gsm is less secure than cdma because the phones can be unlocked and used in other markets easily, unlike cdma. That portability is a blessing and a curse to gsm...
Sent from my SGH-T959 using XDA App
N8ter said:
Im talking about the usa. No gsm carrier blocks imeis here. I thought I made that crystal clear in my us/europe comparisons.
They arent tracking a phone here without a court supoena and myphone/mobileme are useless vs 99% of thieves. Seriously, good luck getting said supoena... Maybe if your Barack Obama you will get it.
Majority of thieves arent idiots. Vast majority of stolen phones are never recovered. Theyre as easy to steal as a netbook and a phone locked there can still be used np in the us, which is why stealing gsm phones are profitable.
There are no inter-carrier databases for logging blacklisted imeis here, like there is in europe.
Lots of stolen phones also goto asia.
I hope that explains my stance. Yes. Gsm is less secure than cdma because the phones can be unlocked and used in other markets easily, unlike cdma. That portability is a blessing and a curse to gsm...
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
Sent from my SGH-T959 using XDA App
N8ter said:
Im talking about the usa. No gsm carrier blocks imeis here. I thought I made that crystal clear in my us/europe comparisons.
They arent tracking a phone here without a court supoena and myphone/mobileme are useless vs 99% of thieves.
Majority of thieves arent idiots. Vast majority of stolen phones are never recovered. Theyre as easy to steal as a netbook and a phone locked there can still be used np in the us, which is why stealing gsm phones are profitable.
There are no inter-carrier databases for logging blacklisted imeis here, like there is in europe.
Lots of stolen phones also goto asia.
I hope that explains my stance. Yes. Gsm is less secure than cdma because the phones can be unlocked and used in other markets easily, unlike cdma. That portability is a blessing and a curse to gsm...
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
You're incorrect about cdma. All you have to do is flash the phone to another carrier such as Cricket, Metro, or Boost. Companies that don't care about the ESN numbers.
if somebody can answer my question thats be great.
im trying to buy note 4 its at&t. but the person who bought the phone from at&t he did not activate the phone on at&t network.. he just got it in the mail and never contact at&t to activate it.. and he did not pay it off
ri have red pocket SIM and this is what i use for phone service..
if i buy this phone and use my SIM card with it.. does the phone with count as blacklist in at&t database ? what i know at&t blacklist phones will not work on red pocket..
thanks alot
If he did not pay it off it will likely be blacklisted. I assume he got it through the AT&T next program.
It will take up to a few months to be blacklisted.
But there is the chance that it will not be blacklisted as it wasn't registered on their network.
I was told that even if you owe money on a Next Plan device, you can still sell it to someone else. I just did that with my S5 and it went fine.
The Next Plan is tied to your account, not the device. If you sell the device and still owe money on it, they will come after you.
I could be wrong, has anyone heard differently?
so does at&t have all there phones IMEI in the database before the activate and they mark it as blacklist when they sale the phone if its unpaid and inactivated on any account on there network ?
At&t doesn't generally block phones regardless of what happened. They do everything with the account unless the account holder requests it be blacklisted. If they did do something on their end, they would just block it from use on their network, not others once it's unlocked. Generally I would say look for one from someone more reputable, but the fact that he admitted everything makes me think he's just going to let the account go unpaid.
the reason i ask because Red pocke SIM card works on at&t phones without unlock them.. they use at&t towers.. so its at&t based service.. and any blacklist phone will not work on Red Pocket SIM card.. im using LG G2 verizon and its blacklist on verizon but its works fine on redpocket.. the problem is i can not get 4G LTE with verizon phones i can get HSPA.. its should be at&t phone to get 4G LTE..
and the reason im trying to get that phone because its cheaper than to get it from at&t..
What is the proper procedure to unlock an att s9 to use with another carrier?
Thanks.
Just to clarify. This phone was purchased from Samsung directly with the new $150 discount for Att branded phones.
RossTeagan said:
So the phone is bought from samsung but lock on att?
Try the following to check if your phone is network locked be sure you really need to unlock it (otherwise, I don't think you need to unlock it).
1. Insert a GSM SIM card from another network (a non-AT&T SIM, liek Cricket ot T-Mobile)
2. Try placing a call
If your phone manages to connect and make the call with this other SIM card, then you won't need to unlock it, as it's already unlocked. And if the phone is locked, I recommend you check with AT&T, given that this phone is not tight to a contract.
Click to expand...
Click to collapse
I don't have the phone yet (2 more days,) but I did an extensive Google search, and it seems like this particular phone will be sim locked. It's paid off outright, no contract or anything, but there were several heavy discounts like $150 off msrp and another $150 off for trading in S6.
My Google search gave me two possible options -
1) Talk to ATT and ask to unlock,
2) Use an unlock site, like DeviceUnlock, pay 20-50 dollars for them to obtain and send an unlock code to you.
As for #1, I saw a post where a guy complained that talking to ATT and Samsung was useless to him in a similar situation - each company sent him to the other one to get it unlocked, so he got nowhere with this option.
Also, I saw a few posts that said that a locked phone may have to be activated on ATT first and used for up to 40 days before ATT will unlock it for you. What would happen with this Samsung bought phone though?
And for #2, I just don't know how this kind of business works - you send them IMEI and the locked carrier info, pay money, and a few days later, they send you an unlock code that you can enter yourself.
Is it safe? How does it work exactly? What if there's a problem because the IMEI is not actually registered on ATT because the phone was sold by Samsung?
I have many more questions, just because I don't know what I am talking about, but the bottom line is this. What should I do?
Thanks.
AS your phone is paid off and there is no contract on it, you should stick with your first option: ask att to unlock it but as you said you will need an activated phone, so you will need to activate the phone with att, however, you should go to them immediately and not wait for 40 days. While Samsung locked the phone, the actual company who controls the lock and who has authority of unlocking it att. So don't let them fool you to go search the code somewhere else.
Also, there is a law in the US that forces operators to unlock your phone if there are no debts or contract on your device. So keep that in mind.
Regarding third parties, they are a shortcut and you just have to provide them the devices IMEI and network lock. They, in turn, will look for the unlocking code for you. And if there are issues, as you said, I think you can ask for a refund (so if you decide to go for such a service, first make sure they have a money back guarantee).
TLDR Go with att, they should (have to) provide the unlock for you
Hi nabbed,
did you manage to unlock it?
what did you do in the end?
Giskardors said:
Hi nabbed,
did you manage to unlock it?
what did you do in the end?
Click to expand...
Click to collapse
I called ATT, spoke to tech support. The tech said that since I had no history/account with ATT, they had to make one to verify that the phone IMEI was clean. He created a new account - name, address, phone, email, imei etc info. He created a support ticket (and gave me its number) for sim unlock. He said that I should receive an email within 48 hours that would either tell me that I cannot unlock or will come with the unlock code (if it is decided that I should be able to unlock.)
I tried using their default web service for getting an unlock https://www.att.com/deviceunlock/#/unlockstep1 but that thing doesn't work - the Next button cannot be clicked.
If unsuccessful, I am considering going and talking to a retail ATT store representative directly. They probably don't know much, but perhaps they can be more convincing on the phone with ATT.
Third option is trying one of the unlock websites.
So I had to do this with my S9, same kind of situation as you (I have T-Mobile service, received an AT&T locked device).
As you know, the web portal won't work. AT&T never entered your IMEI in their database, so as far as THEY are concerned, your phone doesn't exist.
Call tier 2/advanced tech support and have them create a case with the Device Unlock Team. GET A CONFIRMATION NUMBER. You should receive an email confirming that the case was made.
48-72 hours later, you SHOULD have an unlock code. Should. This is AT&T, and they don't know their ass from their elbow. It took me 2 weeks.
Device unlock services didn't work, as the IMEI has to be in AT&T's database for it to work correctly. They'll just (hopefully) refund your money when it fails.
Don't go into an AT&T store. As a former AT&T retail employee, I can guarantee you, those employees are dumber than a bag of wet hammers, and have no way of helping you with this, whatsoever. In addition, since you're not BUYING anything, they're not going to help too much even if they could.
Good luck. It will work for you eventually.
entropism said:
So I had to do this with my S9, same kind of situation as you (I have T-Mobile service, received an AT&T locked device).
As you know, the web portal won't work. AT&T never entered your IMEI in their database, so as far as THEY are concerned, your phone doesn't exist.
Call tier 2/advanced tech support and have them create a case with the Device Unlock Team. GET A CONFIRMATION NUMBER. You should receive an email confirming that the case was made.
48-72 hours later, you SHOULD have an unlock code. Should. This is AT&T, and they don't know their ass from their elbow. It took me 2 weeks.
Device unlock services didn't work, as the IMEI has to be in AT&T's database for it to work correctly. They'll just (hopefully) refund your money when it fails.
Don't go into an AT&T store. As a former AT&T retail employee, I can guarantee you, those employees are dumber than a bag of wet hammers, and have no way of helping you with this, whatsoever. In addition, since you're not BUYING anything, they're not going to help too much even if they could.
Good luck. It will work for you eventually.
Click to expand...
Click to collapse
Thanks.
The tech guy didn't say what kind of a support ticket he created. It may have been a general support ticket, or maybe he referred me to the unlock team directly, I don't know. He seemed like he understood perfectly what I needed. Anyway, the ticket format is like this - cm10230128_122673352, does that look right?
I have received an email confirmation that the call was made, but not that the case was created yet. The call ended at 5:30pm CDT on a Friday night, so maybe it would take until Monday to get a confirmation?
nabbed said:
Thanks.
The tech guy didn't say what kind of a support ticket he created. It may have been a general support ticket, or maybe he referred me to the unlock team directly, I don't know. He seemed like he understood perfectly what I needed. Anyway, the ticket format is like this - cm10230128_122673352, does that look right?
I have received an email confirmation that the call was made, but not that the case was created yet. The call ended at 5:30pm CDT on a Friday night, so maybe it would take until Monday to get a confirmation?
Click to expand...
Click to collapse
Maybe it will take up to tuesday. That's the limit
Im going to the US for 2 weeks, I dont know if i'll be able to unlock it on time, but If I order it I'll get it on the 2nd week.
I really hope you can unlock it!
Keep us updated
Update:
Got the unlock code in an email. The instructions say "Please allow 24 hours upon receipt of this notification to complete the unlock process." Not sure what that means, gonna try to unlock tomorrow with a project fi sim.
Update2:
Phone unlocked fine with a Project FI sim card and connected to T-mobile.
We're on the same boat!
I'm also on Project Fi and I received my AT&T S9 today.
My IMEI was found in AT&T's database and I just submitted the unlock request.
Do you experience any issues when using S9 w/ Project Fi?
zenlifexxa said:
We're on the same boat!
I'm also on Project Fi and I received my AT&T S9 today.
My IMEI was found in AT&T's database and I just submitted the unlock request.
Do you experience any issues when using S9 w/ Project Fi?
Click to expand...
Click to collapse
I just used the Fi sim card to facilitate the unlock procedure (the S9 is not mine, it's for a friend, and I am just setting it up.) I just looked at sim status in the options to confirm that provider was T-Mobile. In my research, I read that using Project FI T-Mobile was no different from any other unlocked gsm phone using T-Mobile. You will lose all Project FI apps because they don't exist with non-Google phones. There will not be carrier switching between T-Mob, Sprint and US Cell, and there will not be wifi calling. But if your T-Mob service is already good, there shouldn't be a problem.
As as side note, my own FI service is kind of awful. Ever since Google introduced "preferred partner" feature, where a FI phone would connect not to the strongest signal carrier but rather to a particular carrier, in this case Sprint in my area, I have had really bad sound quality.
US Cellular has best towers in this area, with signal strength of -70-80 db or so, while Sprint has crappy towers with signal strength of less -100 db. Yet I am constantly connected to Sprint with crappy sound quality because they are the preferred partner here. I have to constantly to remind myself to manually switch to US Cell if I'm to make a lengthy phone call.
Good luck.
Hi guys, I want to pre-order Samsung Galaxy Note 10 or Note10+ phone from carrier and unlock it for my local sim card. I'm trying to find the best variant for me, but I have noticed that there are a lot of different variants of this phone. Which one is the best choice for sim unlocking purposes or they have the same baseband hardware? Also I heard that some of them may be hard locked by carrier.
SM-N975F; SM-N975F/DS; SM-N975U; SM-N975U1; SM-N975W; SM-N9750/DS; SM-N975N; SM-N971U; SM-N971N; SM-N970F; SM-N970F/DS; SM-N970U; SM-N970U1; SM-N970W; SM-N9700/DS; SM-N970N; SM-N976F; SM-N976U; SM-N976N
Thanks
just a heads up.. new security is no joke.. i used an AT binary and ran a few commands on a n976v and it killed my imei completely.. i assume if u dont kno wat ur doin dont try urself as it seems a few wrong commands and ur done for
elliwigy said:
just a heads up.. new security is no joke.. i used an AT binary and ran a few commands on a n976v and it killed my imei completely.. i assume if u dont kno wat ur doin dont try urself as it seems a few wrong commands and ur done for
Click to expand...
Click to collapse
DOH! Can you get it fixed? Samsung warranty?
Mr. Orange 645 said:
DOH! Can you get it fixed? Samsung warranty?
Click to expand...
Click to collapse
i already got it replaced with a brand new one since it was still within the satisfaction guarantee
Sent from my SM-N976V using Tapatalk
elliwigy said:
i already got it replaced with a brand new one since it was still within the satisfaction guarantee
Sent from my SM-N976V using Tapatalk
Click to expand...
Click to collapse
Good deal! Bet you were sweating it for a minute.
This whole thread looks like a scam. Users with only a few posts, posting huge amounts of text with various model number etc. Then linking to a website.
Stinks of a scam to me guys. I'm reporting it.
vinokirk said:
This whole thread looks like a scam. Users with only a few posts, posting huge amounts of text with various model number etc. Then linking to a website.
Stinks of a scam to me guys. I'm reporting it.
Click to expand...
Click to collapse
the op was simply trying to ask what model he should buy that he can unlock and use with his local carrier... whats wrong with that?
Hi guys, can someone please explain how to enter sim unlock code? my note10+ us cellular phone does not ask for code for some reason(
I have made wipe, cache and dalvik cache cleaning but the problem still there.
how to activate pop up menu for entering code?
thnx
angelorodriguez said:
Hi guys, can someone please explain how to enter sim unlock code? my note10+ us cellular phone does not ask for code for some reason(
I have made wipe, cache and dalvik cache cleaning but the problem still there.
how to activate pop up menu for entering code?
thnx
Click to expand...
Click to collapse
u sure it needs one? whats us cellulars device unlock policy
elliwigy said:
u sure it needs one? whats us cellulars device unlock policy
Click to expand...
Click to collapse
it's so diffictult unfortunately, so I'm searching for other way
us cellular policy:
Eligibility
For devices capable of being unlocked, what are the eligibility requirements that need to be satisfied before a device may be unlocked?
The requesting party:
Must have an active account with U.S. Cellular or
Is a former customer who has fulfilled all financial obligations to U.S. Cellular or
Is an individual owner of an eligible device
Prepaid customers may have a pre-paid device unlocked any time after 12 months from the first activation of the device sought to be unlocked on the U.S. Cellular network
U.S. Cellular will not unlock devices that are lost, stolen or obtained fraudulently.
U.S. Cellular cannot unlock devices that have not been sold or provided by U.S. Cellular.
Due to compatibility, differences in technology, obsolescence and/or hardware/software limitations:
U.S. Cellular may not be able to unlock a device.
U.S. Cellular cannot guarantee that an unlocked device will operate on another carrier’s network and/or perform as it would on the U.S. Cellular network
Military Personal may have the device assigned to their account unlocked upon presentment of deployment papers for locations outside of the U.S. Cellular operating areas such as overseas provided the account has no past due balance.
angelorodriguez said:
it's so diffictult unfortunately, so I'm searching for other way
us cellular policy:
Eligibility
For devices capable of being unlocked, what are the eligibility requirements that need to be satisfied before a device may be unlocked?
The requesting party:
Must have an active account with U.S. Cellular or
Is a former customer who has fulfilled all financial obligations to U.S. Cellular or
Is an individual owner of an eligible device
Prepaid customers may have a pre-paid device unlocked any time after 12 months from the first activation of the device sought to be unlocked on the U.S. Cellular network
U.S. Cellular will not unlock devices that are lost, stolen or obtained fraudulently.
U.S. Cellular cannot unlock devices that have not been sold or provided by U.S. Cellular.
Due to compatibility, differences in technology, obsolescence and/or hardware/software limitations:
U.S. Cellular may not be able to unlock a device.
U.S. Cellular cannot guarantee that an unlocked device will operate on another carrierâ€[emoji769]s network and/or perform as it would on the U.S. Cellular network
Military Personal may have the device assigned to their account unlocked upon presentment of deployment papers for locations outside of the U.S. Cellular operating areas such as overseas provided the account has no past due balance.
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i used to work for us cellular years ago and at the time their 4g lte devices were already unlocked.. unless they changed it since then..
Sent from my SM-G975U using Tapatalk
elliwigy said:
i used to work for us cellular years ago and at the time their 4g lte devices were already unlocked.. unless they changed it since then..
Sent from my SM-G975U using Tapatalk
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at this moment it's really difficult to get sim unlock directly from us cellular because they have changed sim unlokcing policy(
I own us cellular phone as well and will search for third party service
antonyrufbago said:
I have tried to get unlock code for my note 10+ directly from Sprint support but they refused without any explanation why( any suggestions?
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One possible explanation could be "I'm going to England on vacation and want to use a local SIM card for service while I'm there."
antonyrufbago said:
I have tried to get unlock code for my note 10+ directly from Sprint support but they refused without any explanation why( any suggestions?
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I will second guyd's recommendation. The reason in your case might be you haven't had an account long enough, or the phone long enough with the account you have, or something along those lines. I remember a carrier I was on (AT&T or Tmobile) used to have a 6 month period if on a prepaid account, or similar restrictions. But I actually got the code sooner than that just by asking. But I think I was maybe 3 months into the period on a long standing account where I hadn't had any other phones unlocked.
But the way people used to try to get around that was by making the request related to international traveling. But it wasn't 100%. Some people would try a few times before it working.
I also think people reported that using chat worked better than calling, or the other way around.
they all liars, i tried unlock my phone i paid $13 After 25 hours they send me code did not work at all and now im trying get money back
antonyrufbago said:
I have tried to get unlock code for my note 10+ directly from Sprint support but they refused without any explanation why( any suggestions?
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you cant just call in and get a unlock code lol... the sprint department i work in is customer account services which handles all those calls.. Sprint along with every other carrier sees device unlocking as achurn clue since typically people want to unlock to use their phones on another carrier sothey give themselves that "last chance" to save a customer.
with that being said, no one u can talk to over the phone at sprint has the ability to unlock phones... they create a case which goes to a dedicated back office team that goes and unlocks it on the back end.
They will notify you via whichever means you requested when the case is created. It typically will take 1 to 3 business days unless they are backlogged at which point it can take up to 5 business days.
This is all of course assuming you meet the requirements which typically means device is fully paid off, phone has been active on Sprint at least 50 days (i think its 50 if i can recall) and account is in good standing i.e. not in collections or suspended for non pay etc etc.
Its done on the backend servers so usually just need the phone to b turned on and connected to the internet. I believe they also send you a code.
All they can do over the phone is create the case and check in the system if its unlocked or not.
guyd said:
One possible explanation could be "I'm going to England on vacation and want to use a local SIM card for service while I'm there."
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tgen they will only submit a request for intl sim unlock and not domestic lol
serhioalmadarez said:
Sprint support is really sucks( I have sent a numerous messages as well but they responding with canned messages and reffering to their horrible policy:
Sprint Postpaid Devices
Sprint will unlock a device from Sprint's network under the following circumstances:
The device is SIM Unlock capable
The device must be or have been active on the Sprint network for a minimum of 50 days
Any associated Service Agreement (or any Minimum Service Term, where applicable), Installment Billing Agreement, or Lease Agreement has been fulfilled including, but not limited to, payment in full of any applicable: 1) early termination fees, 2) accelerated installment or lease payments, and/or 3) end-of-lease purchase options. Because leased devices are not owned by the user, the end of lease purchase option must be exercised and paid in full before the SIM unlock is completed.
The associated account is in good standing
The device has not been reported as lost or stolen, associated with fraudulent activity, or otherwise flagged as ineligible to be unlocked
For SIM unlock-capable devices (generally most devices launched after February 2015), Sprint will automatically unlock postpaid devices when they becomes eligible.
Sprint Forward Devices
Sprint Prepaid will assist with unlocking a Sprint Forward device under the following circumstances:
The device has not been reported as lost or stolen or otherwise flagged as ineligible to be unlocked.
The device has been active on the associated account for at least 12 months with the account active at that time.
Sprint Forward customers must contact Customer Care to request that their device be unlocked. If you believe you meet the above requirements and would like to request that your SIM unlock-capable device be unlocked, contact Sprint Prepaid Customer Care.
I think I will search for unlocking solution online
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i think that rep did a great job explaining the exact policy in detail which is more than what most get.
If you a gripe its not the reps fault, they are just doing their job and adhering to Sprints policies and procedures.
sanchezpersetto said:
I called them yesterday five times. After a lot of discussion about why I wanted to leave Sprint she provided me "domestic" unlock codes but told me they would not work on any US network. According to Sprint's information on their legal site she is right. At the 2nd paragraph in the top section “Unlock your Sprint device” and the 5th paragraph under the “Unlocking FAQs”. I’m so frustrated with the hassle and finger pointing from Sprint. After the law passed last summer I'm not sure how they can make their software where it stops the phone from working on another network? The are basically spinning the law language and saying that “Sprint has no technological process available to do this”! Well come UP WITH A PROCESS SPRINT!!! I’m hating them more by the minute.
According to Samsung today they say they have nothing to do with it and it is totally up to Sprint. Sprints says it is the way their phones were manufactured to work for them by Samsung. Is this all just BS to keep you from leaving Sprint?
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i assume the code they provided is probably an msl code or somethin that doesnt fully unlock the device.. im suprised they did that for you, you should be greatful lol
bianciadellino said:
In my opinion it is all a shame on Sprint's part. They have internal policy that keeps them from contacting Samsung to actually unlock the phones. So if you meet all of their criteria and they will give you a code. That makes it look like to the press and FCC they are complying voluntarily but actually refuse to let Samsung unlock your Note10 for domestic use. The reason I believe this is how it would work is that no competing carrier can enter the 8 digit code on your Note10 screen. That method with placing the code is exactly the way sprint does it when you need an international unlock to use it in Europe or other countries!!!! They have instructed Samsung to only allow it to unlock for foreign carriers yet they say on their legal page..."Sprint has no technological process available to do this" while they appear to by complying with the FCC directive. I just really love this statement on the legal page referenced above "Even if unlocked, Sprint devices will not necessarily work on another carrier's network." NO THEY WON'T WORK BECAUSE SPRINT WON'T LET THEM WORK!!! How stupid do they think American customers are? I guess pretty stupid since they are getting away with it. Shame on you, Sprint
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Really? lol i mean i dont have sprint for coverage reasons but you make it spund like theyre the only company with policies like this.
How do you think myself and other big red users feel when they implemented their new unlock policies? Verizon requires the phone to be activated on the verizon network then you must wait 2 months for an unlock regardless (unless military or govt) and they originally had an agreement with the fcc but managed to get out if it early.
I reiterate Sprint does not have the means to fully sim unlock a device on the spot but do have a means to generate an msl code or other unlock code but as youre aware its a way to fully unlock the device.
And its also a fact that just bcuz a phone gets unlocked doesnt mean itll work everywhere, this is with any device with any company. Sprint cannot guarantee someone elses network lol. If you choose to leave a d tale ur phone why would they guarantee it? They wouldve been dead in the water lol
Hi guys, I hope you are all doing well and that everyone is staying safe and healthy. I am incredibly frustrated. I spent a ton of $ on the S20 Ultra and i was told that they unlocked it for me since I was with verizon but after the pandemic, I had to switch carrier because my work was no longer paying the monthly fees. I opened acct with Tmobile and i have not been able to use S20 with Tmobile. I have been in a tug-of-war between Verizon TMobile and Samsung, literally hours upon hours spent on phone, on chat, you name it, i have tried. So Here I am 60 days (approximately) later and no resolution. They took my money #Samsung but now they refuse to help me. I am so disgusted that I am considering just getting another phone, i.e. Apple 11 Pro. I dont want to but #Samsung #Verizon and #TMobile have left me no choice . I turn on phone and get message: Change Carrier
Sorry, your device can't be activated on another carrier's network right now. For help, contact Verizon at (800) 922-0204 or ...... I cannot do anything at this point, despite fact that Verizon says the phone is not locked. Samsung says it is and TMobile, well they are just billing me happily every month. Any help would be appreciated.
Thanks and please stay safe... These companies #Samsung #Verizon and #TMobile have been useless and I am in a very rough situation now. Financially I cannot afford to drop another $1.000 dollars for a new phone. Is it fair to me when I just bought the phone in February on Pre-Order. I have been loyal to samsung, since they released their first phone, years ago. I am so over this situation and would appreciate your help, please...
Wow, no need for hash tags.
Verizon hasn't unlocked the phone, Samsung and T-mobile won't be able to do anything.
I assume you've tried factory testing the phone? Have you tried connecting it to Verizon's network? You have verified with Verizon that the IMEI matches in their system?
This is 100% Verizon's fault.
This has nothing to do with Samsung or T-Mobile. This is all on Verizon. Did you get a code from them to unlock the device? If not, then it's not unlocked. Keep talking to tech support until they figure it out.