Question S PEN dead zones - Samsung Galaxy Z Fold3

S PEN dead zones in screen specially in the Crease area and around the inside magnets..!! This was found after 4.1.1 update..
Even the HOVERING and calibration is affected.. Service centre people have no idea why is it so, as the finger touch is very much responsive in all areas of screen.. only the SPEN has this issue..
Is anyone facing this kind of issue..!!

The crease always was a dead zone for the s-pen and the software uses interpolation to estimate where you are using it at this point (and marking the screen if appropriate)

m_w_clarke said:
The crease always was a dead zone for the s-pen and the software uses interpolation to estimate where you are using it at this point (and marking the screen if appropriate)
Click to expand...
Click to collapse
So does it mean it's a software issue and not a hardware one..
Coz somehow this problem occurred only after the newest software update which is 4.1.1..

mad13maddy said:
So does it mean it's a software issue and not a hardware one..
Coz somehow this problem occurred only after the newest software update which is 4.1.1..
Click to expand...
Click to collapse
Today I tried a different S PEN also but that also was the same case..
Generally I found in other phone posts that magnets in some phone covers/cases are also causing trouble.. and nowadays we are getting these magnets I side the phone itself.. I wonder what's the actual problem is..

Related

Touch screen sensitivity..do i have possibly have a problem?

it started out a few days ago. I started to feel like my touchscreen is not as responsive as usual.
I noticed numerous times it felt like my swipes as well as my touch (say when i want to open a specific app) are not being registered properly. Now the way i recall my samsung galaxy s, it would register a click sometimes even when you're hovering about 0.5mm to 1mm above it. So with that in mind, i thought i would try to do that with my one x. I would hover my hand slightly above it, and no response - NOTE: THIS IS NOT THE PROBLEM JUST YET.
Anyways, seeing as hovering over it doesn't work (which is not a problem imo) i would proceed to touching the screen, however i touch it without applying any pressure, i could even swipe and it WOULD NOT switch over to the next screen. I could touch the screen and the application would NOT register my fingers. However, after applying more pressure it suddenly gets registered. Even though the pressure i have to apply is just slight, Isn't this how a resistive touchscreen is supposed to behave and not a captivate touchscreen?
I thought that's because of my screen protector, i took it off and gave it 2~3 days and the issue remained.
Now my question(maybe even a favor) to you guys is as follows.
1. Try to click on an app, however, do this without applying any pressure, simply touching your touchscreen (might have to do this slowly). Does it respond? Or is it the same with with you as it is with me?
2. Please report in on the behavior of your touchscreen.
NOTE: I just want to know if my touchscreen is behaving normally or not. I do recall a better experience, actually if anything i was very happy with my one x's screen and this is simply annoying. Espeically when i have it on a soft surface and i push my screen, normally a soft surface tends to bulge in upon pressure.
It could take three touches for that freaking thing to register it if my phone is lying on a pullover or whatever else that's soft. Lately i'm not really happy with how webpages scroll up or down either, feels as if my swipes are lightly registered thus a sluggish movement upward or downward.. I hope this is not yet another issue that i have to deal with because my unit already had a wifi defect and, despite being happy with this device it might be my last. It's just too troublesome. Unless my stupid provider replaces it but i could keep dreaming.
shadehh said:
... Now the way i recall my samsung galaxy s, it would register a click sometimes even when you're hovering about 0.5mm to 1mm above it.
1. Try to click on an app, however, do this without applying any pressure, simply touching your touchscreen (might have to do this slowly). Does it respond? Or is it the same with with you as it is with me?
2. Please report in on the behavior of your touchscreen.
Click to expand...
Click to collapse
0,5 - 1mm ? do you even realize how big this distance is? No way the SGS would register that... or react on that. (I come from that phone too)
with that in mind, my One X is much more responsive as the SGS or any other phone I had.
And no, I do not need to press. As the slightest pressure gives my screen ripples. not possible.
Either try another kernel if you have some custom one, I know there was some problems with those sometimes. Or factory reset if you are stock and then return it?
PAGOT said:
0,5 - 1mm ? do you even realize how big this distance is? No way the SGS would register that... or react on that. (I come from that phone too)
with that in mind, my One X is much more responsive as the SGS or any other phone I had.
And no, I do not need to press. As the slightest pressure gives my screen ripples. not possible.
Either try another kernel if you have some custom one, I know there was some problems with those sometimes. Or factory reset if you are stock and then return it?
Click to expand...
Click to collapse
Well maybe i exaggerated the hovering part but within a certain (very small distance, probably 0,2 maybe even 0,1 the screen would react).
I've been from viper, to jelly bean roms, to ARHD and Maximus. Same thing.
edit: actually, 0,5 mm is hardly anything if you look at how big a mm is and put and reduce the distance by 50%, anyway that's not the discussion http://www.meb.uni-bonn.de/Cancernet/Media/CDR0000578121.jpg
Hover taps/clicks happen, I'm sure I haven't touched the screen a couple of times but it responded to what I wanted to do. Anyways, try this app called touchscreen test to confirm your issue.
death__machine said:
Hover taps/clicks happen, I'm sure I haven't touched the screen a couple of times but it responded to what I wanted to do. Anyways, try this app called touchscreen test to confirm your issue.
Click to expand...
Click to collapse
So you are implying that hovering touch seems to work on your Hox?
Hovering also works with my HOX. And I don't have to use any pressure, hardly even touch the screen.
Sent from my HTC One X using xda app-developers app
Same here. Hardly touching screen and still responds. I'm running stock 1.29.
Sent from my HTC One X using xda app-developers app
..mhm well how should I go on about this? I mean the people at the shop are not the brightest.. I gotta send it in though. It is annoying
Sent from my HTC One X using xda app-developers app
Tell them the digitizer is faulty and needs to be changed.

[Q] S-pen dead spot on screen

hi all
i have a strange problem on my 1 day old note2
i have been playing with all the feature and have discovered a sort of dead area when using the pen
load up snote/memo or anything else using the pen
then on the right hand side when using the pen there is a square about 1cm in size that does not detect the pen when applying NORMAL pressure, using my finger its fine.. then to make it more odd if i apply i little more pressure it picks up the pen.. when applying pressure the line being drawn is more bold everywhere until i draw over the dead spot when it becomes a lighter line ie nor picking up the same pressure,,
i hope my very bad explanation is understood lol..
phone is 1 day old and i'm not sure if i have a fault or a bug
firmware is stock thailand
gt-n7100
4.1.1
baseband n7100dxalj1
build jroo3c.n7100xxalj3
Do you have a case on?
Zamizzle said:
Do you have a case on?
Click to expand...
Click to collapse
yes.. small unobtrusive one
just tested without case and no problem
confused
is there a thread about this issue .. looked but cannot see
Does your case have a magnet on the side of where your S-Pen does not work?
It happened with me as well.
Zamizzle said:
Does your case have a magnet on the side of where your S-Pen does not work?
It happened with me as well.
Click to expand...
Click to collapse
yup.. thats the problem
having more info in hand google was my friend
:Apprarantly this problem occurs if you use a case with a magnet. The area will correspond with the location of the magnet.Samsung’s user manual clearly states not to use it with cases that have magnets. People have also commented on how this effects the internal compass too. Prolonged exposure will apparently result in the internals getting magnetized – no way out then!
People have reported that even after removing the magnetic case, it take between 24-48 hours for the effects to disappear. .!:
very worrying
i wonder if there is a way to block the magnet in the case from effecting the note..
otherwise its throw out the new case

Yellow spot on Display

Hi,
did anybody has this? (see Picture)
Its on the bottom of the screen. I just noticed it while browsing a website in landscape mode.
That may be glue. And I hope it is not a similar problem OnePlus One owners are facing.
pulsarvp said:
That may be glue.
Click to expand...
Click to collapse
Hm, but where? Obviously not on the front Between the Glas and the Display itself?
But,i will check this again when the phone gets warm....
This happens to LCD panels, it could be a one off due to heat etc, or it could be the sign of a faulty panel.
whopper_g said:
Hm, but where? Obviously not on the front Between the Glas and the Display itself?
But,i will check this again when the phone gets warm....
Click to expand...
Click to collapse
If it is glue, it cam be solved, by putting the phone under UV light or under the sun for some time, and it will go away. Google it.
If this does not solve your problem, look for a replacement.
pulsarvp said:
If it is glue, it cam be solved, by putting the phone under UV light or under the sun for some time, and it will go away. Google it.
If this does not solve your problem, look for a replacement.
Click to expand...
Click to collapse
Sound plausible.
Will try it today. Thanks for the Tipp!!!
Cheers
hi did you ever get this problem fix because i having the same problem with my g3 please help
ronqaldflow said:
hi did you ever get this problem fix because i having the same problem with my g3 please help
Click to expand...
Click to collapse
No i didnt Need to. It just disappeard in ist own.
Die you check all previous posts? There are some good tipps you could try...
thx but i looked every where i cant find any other related post and can please tell me like how many day it took to disappeard thx
ronqaldflow said:
thx but i looked every where i cant find any other related post and can please tell me like how many day it took to disappeard thx
Click to expand...
Click to collapse
Hm. A couple of days I think. But I can't tell you exactly. It just disappeard after a while.
I'm pleased yours disappeared. Mine which is identical in both the place and shape has been on my G3 since I got it back in July.
It still gets darker the longer you have heat build up on the screen and when it's cooled down its faint again.
i dont have the same luck as you guys mine are getting bigger and darker i think i have a bad lcd DAMN i really love this phone.
Same issue here. Same color, same location, same size. Mine is invisible when the phone is cool. But when the phone heats up, the yellow is very visible.
Sorry guys, I forgot to come back here with an update.
Mine eventually disappeared last week after nearly 3 months.
I believe it is the glue.
Someone told me to try leaving the phone under UV lighting. I left mine in direct sunlight for when it was not being used. Seemed to cure it in a few days.
yellow spot all of a sudden!
I've updated my phone to lollipop v20e a couple of days ago. Today I noticed this little yellow spot in my phone. Coincidence or not I began to use NFC TAGS early this morning, can this be related using the NFC TAGS and having this function enabled?
yellow screen marks
I bought my LG G3 on the 20/07/14 and after 5 months of use I have a long yellow thick line across the top left of the screen. What makes this even more concerning is my cousin bought the same handset a week before me and his now also has a thick yellow line on the screen. There is nothing you can do to get rid of it and it is more pronounced against a white background.Looks more like screen burn. Both my cousin and I have contacted LG and we are having to send our handsets to them for repair.
I have never experienced this issue with any other handset i have owned. I was unhappy that i had the issue but even more pi$$ed off that my cousin has the same thing happening which tells me either it was a huge coincidence or that these things are not fit for purpose and more and more will be going wrong in the near future.
My handset has been well cared for and never dropped. I am a moderate user so this was even more of a surprise. While the LG is getting repaired I am using my Sony z2 work phone as my personal for now and I don't think I will be swapping back when I get my LG back.
Good luck to anyone who has this issue. My concern is the same thing will happen again and then it will be my problem as it will be outside of warranty.
Juan
i have it too in the up-right corner of the screen and it doesn't disappear... it just get darker with hot screen and softens when it cools down
Left-top corner
I also experiencing this issue for 2 months now. its a strip. and its getting longer day by day. once i tried screen burn app and 8 hours continuously screen on resulted in heated display. then, when i press that line temporary it disappears. so obviously its the glue. i'll try the direct sunlight thing. hope it'll resolve this case. it's really annoying
Thanks for the tips :fingers-crossed:
manups4e said:
i have it too in the up-right corner of the screen and it doesn't disappear... it just get darker with hot screen and softens when it cools down
Click to expand...
Click to collapse
After 6-7 months of usage, same thing, in same place (upper right corner, don't dissapear - only getting bigger and darker on hot screen).
Took my phone to local warranty service, and after 1 week got call from this service - they told me, that service is REJECTED, because phone had physical damage! (WTF?!?!?!?! i haven't dropped it, and there is no crack's/spots of damage on phone!).
After telling them all this, and proposed that it may be glue, or faulty LCD/Overheat - they told me that LCD have crack from back side (?!?!?!LOL!?!?!?!).
Now i'm stuck deep in *ss, and don't know even what to do....
Anyone of you got solution to this problem?
Maybe contacting LG representives directly will help to solve this case?
10x.
help!!! direct sunlight?? kindly put the instructions pls

Touch too sensitive! issue?

I've tried to change the touch feedback setting to long/medium/short but nothing changed.
I attach a video that show what is the problem with the screen/digitizer - when tapping and keep touching (holding) the screen look at the X axis - its not constant as it should be.
The finger hold stable and not moving, but at the screen the dot moving.
I've checked 3 other G4 devices, all of them don't have this issue.
There is no screen protector (neither the one that comes with the device)
Most of the problem is at the top left of the screen, the bottom right is pretty stable.
Its very annoying while use brush/paint, zoom pictures, playing horizontal mode the left side (top of the screen) dosn't work because of this on some games.
Anyone else had this issue?
What is that problem and how do I fix it?
Is it a software / hardware problem?
There is something to make it better? anyone notice this issue?
My g3 was real bad like this it was software changed from kernal to kernal. not really rom to rom. And g4 is horribly over sensative
I have the same problem, for me it's probably hardware and software, because it was better before V20D, but I still had the problem, now it's worst. LG tried to hide this ****ty screen with software. But I repeat it's first an hardware problem... All my left screen is bad and not stable, more than yours.
Try the app "Ghost Touch Tester" and in developer mode activate "Show Touches"
This is very disappointing, reminds me the first android devices at 2010 with the bad touch screen.
Its not that worst, but you expect a smoother and better quality for device on this level.
I guess its a hardware issue, 2 other devices that I've checked dosn't have this issue (of too sensitive touch) even with tempered glass screen protectors.
The left and the top sides are most sensitive then right buttom.
Maybe kernel would fix it, anyway same story with ver. 5 and with the new 6.
Any ideas if there is something to do?
Have a 2 years warranty but I believe they "won't find any problem".
PsyOr said:
This is very disappointing, reminds me the first android devices at 2010 with the bad touch screen.
Its not that worst, but you expect a smoother and better quality for device on this level.
I guess its a hardware issue, 2 other devices that I've checked dosn't have this issue (of too sensitive touch) even with tempered glass screen protectors.
The left and the top sides are most sensitive then right buttom.
Maybe kernel would fix it, anyway same story with ver. 5 and with the new 6.
Any ideas if there is something to do?
Have a 2 years warranty but I believe they "won't find any problem".
Click to expand...
Click to collapse
My g4 is pretty bad when trying to type i mispell all kinds of crap and i got the glass on too
My G4 is very difficult to scroll with. It constantly opens links, instead of scrolling. Tried changing the Acessibility settings for response time to slow, and also the pointer speed, but it didn't work. Very frustrating. I almost wonder if someone paid LG to make sure more links get opened. Seems kind of convenient that the end result is you click on almost every single link.

Xperia XA1 Touch on the edge of display not working properly

I am having touch issue here with Xperia XA1. I bought two phones for me and my gf. Touch on the edges of the phone are not working properly on both phones. Keyboard keys like P and L are unresponsive.
I have seen other people complaining on Sony Forum.
Is anyone here having the same issue?
Thanks.
heinthetaung123 said:
I am having touch issue here with Xperia XA1. I bought two phones for me and my gf. Touch on the edges of the phone are not working properly on both phones. Keyboard keys like P and L are unresponsive.
I have seen other people complaining on Sony Forum.
Is anyone here having the same issue?
Thanks.
Click to expand...
Click to collapse
Not here. The full keyboard works without any trouble. If you enable "show taps" in developer options, you can see if your phone is actually detecting your touch.
It could be a faulty digitizer. Happens with even the best flag ships so it's not impossible.
Sent from my Sony Xperia XA1 using XDA Labs
Ticklefish said:
Not here. The full keyboard works without any trouble. If you enable "show taps" in developer options, you can see if your phone is actually detecting your touch.
It could be a faulty digitizer. Happens with even the best flag ships so it's not impossible.
Click to expand...
Click to collapse
It is not like cannot detect at all. When I type "apple apple apple apple", it shows like "aple appe ale apple".
May be export quality to EU and Asia are different. :laugh:
heinthetaung123 said:
It is not like cannot detect at all. When I type "apple apple apple apple", it shows like "aple appe ale apple".
May be export quality to EU and Asia are different. :laugh:
Click to expand...
Click to collapse
Hi there. I see that you are using an XA1, can I ask you something? Would you be so kind to share its stock wallpapers from its system files please? I know this is not related to your topic but I'm just so desperate to have them...:crying:
I have no Issues with my touch screen. Although when I bought a new cheap screen protector off ebay I am finding sometimes it becomes "unresponsive" (in the corners the screen protector "lifts up" due to the curved glass of the phone and starts collects dust/grime).
Removing the screen protector fixes the issue. Do you have a screen protector?
Another option would be to go into: Settings - About phone - Diagnostics to test the screen. you can tap/ swipe anywhere on the screen and it will give you feedback on if it registered the tap or not. Lets us know!
I also experienced this issue but after switching from Swiftkey keyboard to G-Board and it seems that the issue went away so I doubt it is a hardware issue.
I'm just going to provide an update and say that now even without the screen protector, this phone doesn't really register my touches at the bottom right hand side of the screen. Especially the letter "p", "l", and the backspace key.
Changing keyboards doesn't seem to fix anything. Not sure if I should request for a new phone, or if it could be software related.
EDIT: It seems to have gotten progressively worse. Now its almost impossible to press the "p", "L" and backspace keys and the touch registers maybe 20% of the time. I'm going to ask for a refund, or a replacement.
ross23 said:
I'm just going to provide an update and say that now even without the screen protector, this phone doesn't really register my touches at the bottom right hand side of the screen. Especially the letter "p", "l", and the backspace key.
Changing keyboards doesn't seem to fix anything. Not sure if I should request for a new phone, or if it could be software related.
EDIT: It seems to have gotten progressively worse. Now its almost impossible to press the "p", "L" and backspace keys and the touch registers maybe 20% of the time. I'm going to ask for a refund, or a replacement.
Click to expand...
Click to collapse
That's got to be hardware. I reckon your digitizer is faulty. You should be able to return it to the retailer for a replacement. Or get Sony to do it for free.
Sent from my Sony Xperia XA1 using XDA Labs
I have same problem and go to sony care 3 days. Everything work perfectly
I want to give a summary of my story here.
I bought two xperia xa1 about a month ago. Both phones are having touchscreen issue within a week (edges of the screen are not sensitive). I sent to local service center in Singapore.
Now I have got my phones back. They replaced the screen for both phones and they are working fine so far.
Thanks to Sony, my new phones become refurbished phones just after being bought.
I feel like I bought refurbished phones with premium price.
It appears , there are certain batch of devices which have digitizers issues along edges ....
There are similar complaints on amazon regarding the same.
karandpr said:
It appears , there are certain batch of devices which have digitizers issues along edges ....
There are similar complaints on amazon regarding the same.
Click to expand...
Click to collapse
I thought so. Reading through forums on Sony and other websites and you see quite a few people who have this issue.
I got mine replaced on the spot at the store I bought my phone from. So far no issues. But I keep my fingers crossed.
Sony should address this issue. It might be a cheap phone, but still it's their responsibility and should issue a recall, or a replacement for all phones that have this issue.
ross23 said:
I thought so. Reading through forums on Sony and other websites and you see quite a few people who have this issue.
I got mine replaced on the spot at the store I bought my phone from. So far no issues. But I keep my fingers crossed.
Sony should address this issue. It might be a cheap phone, but still it's their responsibility and should issue a recall, or a replacement for all phones that have this issue.
Click to expand...
Click to collapse
This is not the first time ,when a batch of devices faced an issue .AFAIK, Xperia Z has a lot with yellow tint. Also one another phone with really fragile speaker.
This might be issue with one particular batch , which might have escaped while testing.
Or issue with display vendor.
Otherwise a solid device.
You don't have to stick with the keyboard the phone came with also why not use the speech to text function and just talk
Yes. I too had the same issue. Did a screen and touch replacement under warranty. Working well
@ross23 @Ticklefish
What screen protector are you guys using ?
There are some reports about screen protectors interfering with touch.
I am not using any screen protection , just a generic rubber case for impact protection.
furankuM2 said:
You don't have to stick with the keyboard the phone came with also why not use the speech to text function and just talk
Click to expand...
Click to collapse
You can resize the keyboard to "deal" with the issue. But keep in mind that this touch screen issue affect all other apps too. Games and stuff. I personally don't think it is possible to use a phone with a defecting touch screen for long.
karandpr said:
@ross23 @Ticklefish
What screen protector are you guys using ?
There are some reports about screen protectors interfering with touch.
I am not using any screen protection , just a generic rubber case for impact protection.
Click to expand...
Click to collapse
I am currently using the Zuslab 3D curved tempered glass screen protector I bought off ebay.
Its good, it does cover the whole screen, including the curved edges of the phone, however, it only has adhesive around the edges of the screen protector, not in the middle. So the middle of the screen does feel a little "hollow" as it an air bubble and not adhesive.
karandpr said:
@[email protected]
What screen protector are you guys using ?
There are some reports about screen protectors interfering with touch.
I am not using any screen protection , just a generic rubber case for impact protection.
Click to expand...
Click to collapse
I'm just using a thin plastic one I bought from Amazon for a couple of bucks. It's really just to provide a bit of scratch protection. I'm using a proper case to protect the actual phone.
Sent from my Sony Xperia XA1 using XDA Labs
Maybe the touch issue is a software problem. A few hours ago someone on gsmarena said the problem was resolved with latest software update! (in the XA1 discussion).

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