Phone powered off wont reboot - OnePlus 5T Questions & Answers

My 5T decided to power off in my pocket this eve. Tried to reboot and now it won't accept my pin. Tried to boot into recovery mode (power & volume down) but only comes up with keyboard, not menu. Tried rebooting using power & volume up to get recovery mode but again comes up with keyboard. Option of forgot password gives factory reset which i want to avoid if possible. Any help please? Thank you

There are multiple ways to bypass a screen lock.
First one is using an adb command, just search on Google "how to bypass android phone with adb" and you'll find it, but for this your phone needs to have USB debugging enabled but it's already locked so it may be useless. This method will work without losing your data.
Other is using a specialised software like "DroidKit" or "DrFone by wondershare", this method will be frustrating because the software may push you to buy a subscription or something but it'll alsol work without losing your data.

Related

[Q] Tried to install Beatmod ICS, stuck on "screensaver" usb and recovery won't work

[Q] Tried to install Beatmod ICS, stuck on "screensaver" usb and recovery won't work
Hi guys,
I've watched the n00b video and been googling for the last few hours as well as reading through various pages on the XDA forum. I've found a lot of problems that are kinda similar and tried various solutions but don't seem to be quite getting there.
Basically I had Virtuous Affinity as the OS and clockworkmod installed (should be the most up to date versions of both, they were put on no more than a week ago) as well. I also had a backup of current OS and so on on the SD card, as well as the original zip of the rom.
I decide I want to give ICS a go and so I downloaded the betamod ICS and then loaded it. It asked me if I wanted to do a dalvik cache wipe, a dalvik cache + data wipe and a third option I don't recall. I went with the dalvik cache wipe (at the time I was under the impression that was the correct course of action) then put it back in my pocket while ICS installed.
I get my phone out of my pocket later and it's kinda stuck on what looks like (but logically isn't, I'm guessing it was meant to be a splash screen type thing while ICS installed or some such) a screensaver which just loops endlessly. The only thing you can really do is take the battery out and turn her on again, in which case you once again end up in the endless screensaver loop.
I've tried booting to recovery using volume - and the power button and unfortunately it just boots straight into the looping screensaver again.
Getting a bit worried and feeling adventurous I tried seeing what I could do with ADB, however the computer seemed unable to recognise that any device was connected with ADB devices not listing anything.
I've read up a lot and I'm at a loss as to what to do - there's a rom on the SD card and there also should have been a backup but I just can't get it into recovery.
I do have the ability to view the SD card on another device and interact with it, so if there's a potential SD fix, that's certainly not out the window.
But yeah, I'm clueless how to proceed here and very green at the whole rom business. Can anyone advise what I might try to do from here? I don't care what state I end up going back to, or if I lose my data, I can get all that back, I just want the phone in some semblance of basic operation.
I'll be keeping an eye on the thread, if I've left out any pertinent data ask away and thanks in advance for anyone with a clue how I can fix this mess .
EDIT: Post may be better off in ICS thread above and I do apologise if so, I would move it but I seem unable to delete it.
Remove battery for 5 seconds and then try again to boot into recovery using volume -and power button.
ik222 said:
Remove battery for 5 seconds and then try again to boot into recovery using volume -and power button.
Click to expand...
Click to collapse
I have, it doesn't work. I've left the battery out for a fairly long period. Volume - + power still just brings it back to the "screensaver" loop.
Thanks for the suggestion though.
Turn the phone off completely; pull the battery out for a bit then replace it and don't touch anything. Don't try to turn it on. Plug the phone by usb to your pc (still turned off). At the command prompt in the folder containing adb.exe type "adb reboot recovery" - the phone should power on and go to recovery where you can wipe properly and reflash whatever you want.
You should be able to boot to recovery using the volume down + power button combo (hold the volume-down key, then press and hold the power button and keep both held until you get to the bootloader menu); the only thing that's wrong with your phone is that you've flashed one ROM over another without wiping it first, so the ROM can't load but this shouldn't affect your bootloader or recovery.
Worst case you can flash a RUU which will restore it to the official firmware; you'll then need to re-root and re-install a recovery image to be able to flash custom ROMs again.
Very helpful post, thanks! I'll try all that and see how I go, I'll post if I still have trouble.
Yeah I dunno why I can't boot to recovery it's weird. The volume button wasn't working, so I removed it and am pressing in the volume down portion of the volume button with a pen while holding down the power button. It's possible perhaps I'm not successfully depressing volume down, but I'm 99% sure I am and that that's not it. I am however doing it as you and other guides advise, depress volume down, hold it and then depress power and hold both for about three seconds, no joy!
Anyway, as said, I'll try what you're recommending and see how I go. Thanks!
hopscotchjunkie said:
At the command prompt in the folder containing adb.exe type "adb reboot recovery"
Click to expand...
Click to collapse
Curious what you mean by this? Cause there's no command prompt in the folder ADB is in. Do you mean in command prompt, be in the folder, i.e. c:\abd kinda thing? I tried just loading command prompt and typing abd reboot recovery, no device detected - no joy.
Ethicistabdiel said:
Curious what you mean by this? Cause there's no command prompt in the folder ADB is in. Do you mean in command prompt, be in the folder, i.e. c:\abd kinda thing? I tried just loading command prompt and typing abd reboot recovery, no device detected - no joy.
Click to expand...
Click to collapse
Yeah that was what I meant; I've got a feeling that that only works when the phone is powered off if you had USB debugging activated on the phone beforehand, so if that's not working that might be why.
c:\adb
results in error: device not found.
ADB app itself is in C:\adb\platform-tools but when I try that it goes The System cannot find the path specified. I've tried cd/adb and I can get that far but I can't get to adb/platform-tools.
EDIT:
Okay, I managed to get to c:\adb\platform-tools but adb reboot recovery is still advising error: device not found. Guessing perhaps I didn't have usb debugging enabled. Are you able to suggest another work around at all? I'm happy to flash it to whatever, I don't mind losing data, just want to get it in working order again. I don't see how I can though when I seemingly don't have access to recovery or USB...hrmm, must be some way around.
Accidental double post, sorry.
You need to try get into recovery mode, where you can do a full wipe and see if that fixes anything.
Firstly, remove your battery then re-install it, your phone should still be turned off at this stage. Press and hold the volume down button, then additionally press and hold the power butter, until something appears on the screen. If the bootloader appears, you can then boot into recovery from there.
If the above fails to work, report back with your results and hopefully something else will be suggested.
Ethicistabdiel said:
c:\adb
results in error: device not found.
ADB app itself is in C:\adb\platform-tools but when I try that it goes The System cannot find the path specified. I've tried cd/adb and I can get that far but I can't get to adb/platform-tools.
EDIT:
Okay, I managed to get to c:\adb\platform-tools but adb reboot recovery is still advising error: device not found. Guessing perhaps I didn't have usb debugging enabled. Are you able to suggest another work around at all? I'm happy to flash it to whatever, I don't mind losing data, just want to get it in working order again. I don't see how I can though when I seemingly don't have access to recovery or USB...hrmm, must be some way around.
Click to expand...
Click to collapse
Your only other option to get into recovery is the volume-down/power-on combination. Like I said, I can't think why that's not working unless it's related to your missing volume button (maybe it's not maintaining a constant pressure on the button when you're using whatever to press through the hole).
If you still can't get that to work, I would suggest finding a stock RUU and flashing that. It's an .exe file that runs from your PC and will return your ROM, bootloader and radio back to stock. Obviously that means you'll lose root and your custom recovery so you'll need to do all that again from scratch. There's a sticky in the dev section with a link to a thread with various RUUs (it's named something along the lines of "shipped & test ROMs" - I'll check that and link to it once I've dragged myself out of bed to the computer). You'll lose all your data, but if you took a backup beforehand you can restore that once you're back up and running.
//sent from my Desire HD using Tapatalk; all errors entirely intentional.
Yeah I'm starting to think perhaps the down button is just broken.
What state should the phone be for the RUU, turned off with usb plugged in or turned on? Bearing in mind, that when on, all it will do is the "screensaver". Will it work in either of those states?
Thanks, will deffo research more when I get home. Appreciate the help immensely.
http://forum.xda-developers.com/showthread.php?t=824357&page=5
Guessing you mean that as far as the ruu thread. Am downloading a stock rom atm, with shaped internet till tomorrow, meh! Will see how I go. Have a feeling phone was probably Vodafone branded at stock though, so that could make for extra fiddling but yeah, fingers crossed.
If you are able too install a stock-rom you can work from their than install 4EXT recovery
touch than you doen't need the volume buttons.
I downloaded the most recent stock rom on the link above. When I try to install it though, phone off or on, it advises a USB connection error. Is this likely to be because I originally had vodafone stock and need to make a gold card, or should it still at least be recognising it? It does advise not to run any programs on the phone or anything when while installing the update, but of course, as long as my phones turned on it's stuck on the damned screensaver loop.
http://forum.xda-developers.com/archive/index.php/t-841890.html
Gonna give that a go, fingers crossed!
D'oh, just found out my mobile was Three at stock and not Vodafone, the search continues .
Gah, I'm about tearing my hair out here, I want my damned phone back . Stuck using a $79 Huwawei Vodafone thing at the moment and it's so so so awful.
Anyway. I was under the impression that making a goldcard would mean I could RUU a non-Three stock rom on the phone. I made a goldcard following these instructions; http://www.addictivetips.com/mobile/how-to-make-gold-card-for-htc-desire-hd/
Then I turned the phone on as the RUU advises, (meaning it's scrolling through the feckin' "screensaver") and start the process and once again get a USB connection error.
What's the better process at this stage, try and take it back to Three stock? I don't see how I can at the moment, the only Three stock I can find seems to be rom, not RUU, meaning I'd need to load from the phone, which I can't due to no recovery. Or should I keep trying to get the goldcard thing to work, maybe try some different RUU's or something?
I'm open to any other suggestions as well. Had a bit more of a fiddle around with my volume down button, no matter what I do though, I can't get recovery mode. Always boots first to the white HTC screen and then starts the infernal "screensaver" loop.
Ethicistabdiel said:
Yeah I'm starting to think perhaps the down button is just broken.
What state should the phone be for the RUU, turned off with usb plugged in or turned on? Bearing in mind, that when on, all it will do is the "screensaver". Will it work in either of those states?
Thanks, will deffo research more when I get home. Appreciate the help immensely.
Click to expand...
Click to collapse
How come the volume down button be broken. When you were using Affinity Rom weren't you able to use your volume button for music. Remove SD card from phone then press "First - Volume down gently for 2 sec" & press-hold power button when it goes into bootload place your sd card back select option "REBOOT RECOVERY". I think your panicking too much just be patient nothing is wrong, i think your just hurrying it up...
The volume button didn't work before either. I had to manually adjust volume from settings. I thought it was just because of the dodgy plastic button on top, but using a pen to depress the button underneath doesn't work either.
Believe me, I've been trying to fix this for days now, every different way of depressing volume down in order to get to recovery has not worked. Short of taking the phone apart and seeing if I can see what's wrong with the button (doubtful with my level of expertise) then it ain't happening via that method.
Got a little bit hopeful with this;
http://www.htcdev.com/bootloader/ruu-downloads
But that too requires my phone to be in usb debugging mode, which of course, it isn't.
Is there anyway to force the phone into usb debugging mode using some form of hack or some such? The thing is, it is powered and everything, I can turn it on, the screen works and all that jazz and indeed the phone will charge from USB and the computer makes a noise when I plug or unplug it, the phone itself however won't do anything other than the "screensaver" ICS installation loop. I guess I'm thinking where there's life there's hope and perhaps there's some way in that state I can get it to switch debugging on, though I think I'm reaching at this point .
Ethicistabdiel said:
The volume button didn't work before either. I had to manually adjust volume from settings. I thought it was just because of the dodgy plastic button on top, but using a pen to depress the button underneath doesn't work either.
Believe me, I've been trying to fix this for days now, every different way of depressing volume down in order to get to recovery has not worked. Short of taking the phone apart and seeing if I can see what's wrong with the button (doubtful with my level of expertise) then it ain't happening via that method.
Got a little bit hopeful with this;
http://www.htcdev.com/bootloader/ruu-downloads
But that too requires my phone to be in usb debugging mode, which of course, it isn't.
Is there anyway to force the phone into usb debugging mode using some form of hack or some such? The thing is, it is powered and everything, I can turn it on, the screen works and all that jazz and indeed the phone will charge from USB and the computer makes a noise when I plug or unplug it, the phone itself however won't do anything other than the "screensaver" ICS installation loop. I guess I'm thinking where there's life there's hope and perhaps there's some way in that state I can get it to switch debugging on, though I think I'm reaching at this point .
Click to expand...
Click to collapse
The only option i can think of is "Fix your volume button from your nearest Service centre". Without that you cant do anything. I am Sorry....

Stuck in Fastboot boot loop after OTA update -- HELP!

So I just got an LG G pad 10.1 VK700 from Verizon the other day. I rooted the device on the first day but never really added any additional apps or software.
Another member in the household was using the tablet and it asked if they wanted to accept the VZW Update for KitKat 5.0. They downloaded the update, and now the tablet is stuck in a bootloop at the Fastboot screen.
There are only 3 options I can select from this screen in the top left using the volume keys: RESTART, RESTART BOOTLOADER & POWER OFF. Any time I select either of the restart options, the screen just goes blank and hangs. I have to manually power off, and upon turning back on I am right back to this limited Fastboot menu.
Bottom left reads:
FASTBOOT MODE
PRODUCT_NAME - E9LTE_VZW
VARIANT - e9lte_vzw Toshiba 16GB
HW VERSION - rev_10
BOOTLOADER VERSION - N/A
BASEBAND VERSION - N/A
CARRIER INFO - N/A
SERIAL NUMBER - VZ7005xxxxxxx
SECURE BOOT - disabled
LOCK STATE - locked
I booted into Recovery mode, but any of the options I select from the System recovery menu send me right back to the Fastboot screen.
Is there anything to be done at this point?
UPDATE: Problem solved. Research into the other variants of the LG G Pad lead me to the the LG Mobile Support Tool, which you can find by googling B2CAppSetup.exe.
Now, if you are stuck in a Fastboot loop as I was, I ended up having to restart the device while holding down the Power + Volume UP & DOWN. This brought up a screen displaying a bar code and the device MSN and IMEI number. Using this number return to the LG Mobile Support tool and select Options>Upgrade Recovery. Even if your device is already plugged in via USB, the software will not recognize the device -- you may want to double check to make sure your device drivers were installed prior to this step. Input your IMEI number into the box and restart the device in to download mode. It took a few attempts due to the quick action of Fastboot, but I was finally able to access the menu while USB was plugged in to the device and restarting while holding the Volume + key. Now you can continue with the installation and you will be back into your tablet in no time.
I have access to the device via usb / fastboot, adb is not registering. If anyone has any suggestions on what I can try, please let me know. I do not have a backup or a version of the OEM ROM. Every effort so far just sends me right back to the Fastboot screen with 3 options. Anything I can run from command prompt using fastboot alone that would help in this situation? Any way to do a factory restore without having an actual OEM image?
Well im stuck at the verizon screen too but for a different reason
JRSwole said:
So I just got an LG G pad 10.1 VK700 from Verizon the other day. I rooted the device on the first day but never really added any additional apps or software.
Another member in the household was using the tablet and it asked if they wanted to accept the VZW Update for KitKat 5.0. They downloaded the update, and now the tablet is stuck in a bootloop at the Fastboot screen.
There are only 3 options I can select from this screen in the top left using the volume keys: RESTART, RESTART BOOTLOADER & POWER OFF. Any time I select either of the restart options, the screen just goes blank and hangs. I have to manually power off, and upon turning back on I am right back to this limited Fastboot menu.
Bottom left reads:
FASTBOOT MODE
PRODUCT_NAME - E9LTE_VZW
VARIANT - e9lte_vzw Toshiba 16GB
HW VERSION - rev_10
BOOTLOADER VERSION - N/A
BASEBAND VERSION - N/A
CARRIER INFO - N/A
SERIAL NUMBER - VZ7005xxxxxxx
SECURE BOOT - disabled
LOCK STATE - locked
I booted into Recovery mode, but any of the options I select from the System recovery menu send me right back to the Fastboot screen.
Is there anything to be done at this point?
UPDATE: Problem solved. Research into the other variants of the LG G Pad lead me to the the LG Mobile Support Tool, which you can find by googling B2CAppSetup.exe.
Now, if you are stuck in a Fastboot loop as I was, I ended up having to restart the device while holding down the Power + Volume UP & DOWN. This brought up a screen displaying a bar code and the device MSN and IMEI number. Using this number return to the LG Mobile Support tool and select Options>Upgrade Recovery. Even if your device is already plugged in via USB, the software will not recognize the device -- you may want to double check to make sure your device drivers were installed prior to this step. Input your IMEI number into the box and restart the device in to download mode. It took a few attempts due to the quick action of Fastboot, but I was finally able to access the menu while USB was plugged in to the device and restarting while holding the Volume + key. Now you can continue with the installation and you will be back into your tablet in no time.
Click to expand...
Click to collapse
Hello I have the exact same model I got 28th my g4 and successfully rooted with kingroot and used supersume to change it to supersu. Everything was perfect and running fine and I tried an entropy engine I use on my other rooted phone and it was not help so I disabled it and rebooted like I have with my other one before and it stuck at that horrible red screen lol. I haven't done anything else major to alter anything to do with the OS like installing an OTA and I can only get to the same screens as you. My problem is I don't have a PC and haven't in a very long time and if I get to one I wouldn't know where to start out, last computer I owned has a floppy disk lol but I don't see how I would need to re flash the entire OS because of an entropy engine hickup. If you or anyone know of a way to slap this thing back to reality I would highly appreciate it. I got very familiar with the android os and how it works but never had a PC to go beyond a basic root so technically I'm still a noob in a way. I only care to expand dual window to other apps if I get it fixed cuz I'm not gonna risk screwing with it any more now than I have to, my luck is too bad lol thanks in advance
dadrumgod said:
Hello I have the exact same model I got 28th my g4 and successfully rooted with kingroot and used supersume to change it to supersu. Everything was perfect and running fine and I tried an entropy engine I use on my other rooted phone and it was not help so I disabled it and rebooted like I have with my other one before and it stuck at that horrible red screen lol. I haven't done anything else major to alter anything to do with the OS like installing an OTA and I can only get to the same screens as you. My problem is I don't have a PC and haven't in a very long time and if I get to one I wouldn't know where to start out, last computer I owned has a floppy disk lol but I don't see how I would need to re flash the entire OS because of an entropy engine hickup. If you or anyone know of a way to slap this thing back to reality I would highly appreciate it. I got very familiar with the android os and how it works but never had a PC to go beyond a basic root so technically I'm still a noob in a way. I only care to expand dual window to other apps if I get it fixed cuz I'm not gonna risk screwing with it any more now than I have to, my luck is too bad lol thanks in advance
Click to expand...
Click to collapse
If you are stuck in this particular Fastboot loop without a computer I am afraid your options are going to be very limited. The only thing I can imagine that you would be able to try is restarting the tablet while holding down the Power + Volume Down keys to access the stock System recovery menu. You can try to use Factory data reset and Wipe cache to see if that can resolve the issue, but for me every attempt to perform actions from this menu brought me right back to the Fastboot screen. The only other way I could communicate to the device in this scenario was using command line, and even then I could only access fastboot and not abd.
I would highly advise getting at least a cheap older laptop with Windows if you plan on rooting any device, otherwise the dangers will far outweigh the benefits. I'm just hoping some development comes along for the VK700 G Pad 10.1, at least a TWRP or CWM release.
JRSwole said:
If you are stuck in this particular Fastboot loop without a computer I am afraid your options are going to be very limited. The only thing I can imagine that you would be able to try is restarting the tablet while holding down the Power + Volume Down keys to access the stock System recovery menu. You can try to use Factory data reset and Wipe cache to see if that can resolve the issue, but for me every attempt to perform actions from this menu brought me right back to the Fastboot screen. The only other way I could communicate to the device in this scenario was using command line, and even then I could only access fastboot and not abd.
I would highly advise getting at least a cheap older laptop with Windows if you plan on rooting any device, otherwise the dangers will far outweigh the benefits. I'm just hoping some development comes along for the VK700 G Pad 10.1, at least a TWRP or CWM release.
Click to expand...
Click to collapse
Thanks for your response, I have unfortunately tried that too and wipe cache, reset , all back to fastboot. I figured it would be impossible without a pc. Oh yea my stock recovery says modified in the top left corner, but anyway I can get access to a PC But honestly it's been awhile since I even needed to use one and don't know exactly where to start, like navigating around, and how to install what software on the pc. I can't find anyone that will walk me through it locally or online and every tutorial I find is missing some lil step I need. I know Android in detail but after basic root my experience hits a brick wall. I'm capable of more jus got to get broke in on a pc again. Now I only care to root for stuff like freezing apps, gesture control, and really want to use any app in dual window. Ain't screwing with any system tweaks again it was pointless lol I guess I need all the right files and hit up the pc...can't really do worse no??
Sent from my VS986 using Tapatalk
JRSwole said:
If you are stuck in this particular Fastboot loop without a computer I am afraid your options are going to be very limited. The only thing I can imagine that you would be able to try is restarting the tablet while holding down the Power + Volume Down keys to access the stock System recovery menu. You can try to use Factory data reset and Wipe cache to see if that can resolve the issue, but for me every attempt to perform actions from this menu brought me right back to the Fastboot screen. The only other way I could communicate to the device in this scenario was using command line, and even then I could only access fastboot and not abd.
I would highly advise getting at least a cheap older laptop with Windows if you plan on rooting any device, otherwise the dangers will far outweigh the benefits. I'm just hoping some development comes along for the VK700 G Pad 10.1, at least a TWRP or CWM release.
Click to expand...
Click to collapse
Oh yea I almost forgot I got side tracked earlier. I know there is already a twrp, I have 2 versions (2.8...something and the next version strait off twrp site. I was the one guy it wouldn't flash through flashify for but others claimed it did. God knows really, but I'm gonna wait till I have a PC of my own before I touch my g4 but man the ability to open any app in dual window is just too damn sweet...if I could only change that one word on build prop to false without all the other hassle
Sent from my VS986 using Tapatalk
JRSwole said:
Now, if you are stuck in a Fastboot loop as I was, I ended up having to restart the device while holding down the Power + Volume UP & DOWN. This brought up a screen displaying a bar code and the device MSN and IMEI number. Using this number return to the LG Mobile Support tool and select Options>Upgrade Recovery. Even if your device is already plugged in via USB, the software will not recognize the device -- you may want to double check to make sure your device drivers were installed prior to this step. Input your IMEI number into the box and restart the device in to download mode. It took a few attempts due to the quick action of Fastboot, but I was finally able to access the menu while USB was plugged in to the device and restarting while holding the Volume + key. Now you can continue with the installation and you will be back into your tablet in no time.
Click to expand...
Click to collapse
I tried following your recommendation, but the LGMobile Support Tool said the device wasn't plugged in no matter which combination of buttons I pushed while running the Upgrade Recovery option, and I wasn't able to figure out how to get to download mode either.
gnomesinrome said:
I tried following your recommendation, but the LGMobile Support Tool said the device wasn't plugged in no matter which combination of buttons I pushed while running the Upgrade Recovery option, and I wasn't able to figure out how to get to download mode either.
Click to expand...
Click to collapse
If your problem is from an OTA failing due to taking it while modded and you can get to fastboot the following command might fix it:
Code:
fastboot erase cache
That will delete the OTA zip and break the bootloop.

Unlock bug

My phone started to lag. I restarted it and when I did this I had to enter the pin to unlock it, I entered it wrong, it seems several times and it makes me wait 30 seconds. I enter the correct pin and it does not recognize it, I keep getting the message to wait 30 seconds. How can I solve that? i guess its a software bug as i try i can't locate it using "find my phone". Should I wait longer to enter the pin? I already tried in safe mode and the same thing happens. I would not like to perform the hard reset. From already thank you very much
If you have USB debugging enabled you can use that by issuing commands via a shell, something like this https://www.google.co.uk/amp/s/www....-security-pattern-lock-adb-110928/amp/?espv=1
Or if you have a custom recovery then it's possible.
Otherwise a hard reset might be your only option.
Some information about your phone would be useful here - ROM installed, recovery, etc.
Peace.

Rooted G7 Play: Forgot pattern lock, can't factory reset either

I searched and didn't see anything that relates to my specific problem.
I have a 1952-4 that I rooted per instructions on here (Magisk). I dropped it and broke the screen about 9 months ago and just fixed it today...and I can't remember my pattern. I'm up to 50 tries, so now I have to wait 120 seconds before it lets me try the next one.
Since the root process requires you to reboot recovery for root, doing that just sends it to the normal lock screen. When I hit Vol Down/Power, my options on the bootloader screen are:
-Start
-Restart Bootloader
-Recovery Mode (restarts it, sends to lockscreen)
-Power Off
-Factory Mode (restarts, sends to lockscreen)
-Barcodes
-BP Tools (restarts, back to lockscreen)
-QCOM (restarts, back to lockscreen)
-Bootloader Logs
-Switch Tools Mode (enables/disables "Tool Mode Config" option on the bootloader screen)
My computer beeps the "something USB has been plugged in" chime when I connect it, but it doesn't pull up in File Explorer (unless it's off, but just shows that a USB drive has been connected but won't pull up anything when I click on it), nor can I connect through ADB. It's not a cable/USB port issue either as ADB finds my Note 8 when I plug it in and check via "adb devices."
Can't wipe it via Find my Phone either because it's been 270 days since my account pinged the phone, so it just shows up as "Android" device.
Any suggestions on how to either get my computer/ADB to recognize it (with root) so I can just delete the lock database, or how I can factory reset it? Am I forgetting a reboot option?
Thanks in advance.
veryspecialagent said:
I searched and didn't see anything that relates to my specific problem.
I have a 1952-4 that I rooted per instructions on here (Magisk). I dropped it and broke the screen about 9 months ago and just fixed it today...and I can't remember my pattern. I'm up to 50 tries, so now I have to wait 120 seconds before it lets me try the next one.
Since the root process requires you to reboot recovery for root, doing that just sends it to the normal lock screen. When I hit Vol Down/Power, my options on the bootloader screen are:
-Start
-Restart Bootloader
-Recovery Mode (restarts it, sends to lockscreen)
-Power Off
-Factory Mode (restarts, sends to lockscreen)
-Barcodes
-BP Tools (restarts, back to lockscreen)
-QCOM (restarts, back to lockscreen)
-Bootloader Logs
-Switch Tools Mode (enables/disables "Tool Mode Config" option on the bootloader screen)
My computer beeps the "something USB has been plugged in" chime when I connect it, but it doesn't pull up in File Explorer (unless it's off, but just shows that a USB drive has been connected but won't pull up anything when I click on it), nor can I connect through ADB. It's not a cable/USB port issue either as ADB finds my Note 8 when I plug it in and check via "adb devices."
Can't wipe it via Find my Phone either because it's been 270 days since my account pinged the phone, so it just shows up as "Android" device.
Any suggestions on how to either get my computer/ADB to recognize it (with root) so I can just delete the lock database, or how I can factory reset it? Am I forgetting a reboot option?
Thanks in advance.
Click to expand...
Click to collapse
In Bootloader
factory reset with
Code:
fastboot -w
fastboot reboot
sd_shadow said:
In Bootloader
factory reset with
Code:
fastboot -w
fastboot reboot
Click to expand...
Click to collapse
I'm on the bootloader screen (PWR/Vol-)
Computer does not show it connected, either in FIle Explorer or ADB.
veryspecialagent said:
I'm on the bootloader screen (PWR/Vol-)
Computer does not show it connected, either in FIle Explorer or ADB.
Click to expand...
Click to collapse
Window 10?
Yeah. It should remember this phone, since I used this computer to root it when I first got it a year and a half ago.
I used a different cable and got it to pick up the phone (as an unknown device) in Windows but NOT ADB, and the phone to realize it was connected (see last line on phone screen) but they're not talking.
If I boot it all the way up, either regular or recovery (root), it doesn't show at all on my computer.
Like I said, I'd be fine with wiping it, but can't even get to that option.
Install the moto drivers. If that doesn't work then make sure your using a usb2 port and not a usb3 port as its a known issue with moto phones.
I just ordered a new OEM cable.
Also ordered an OTG cable to see if I can force it to startup into a different mode that'll allow me to do something with it.
I'll update this thread once I'm able to test them out.
I got a new cable. My USB ports are not labeled, and my Moto drivers reinstalled.
After rebooting to the recovery screen, I plugged it in and apparently I have fastboot. I checked the bootloader logs and it says:
AP Fastboot Flash Mode (Secure)
Fastboot Reason: Volume down key pressed
USB connected
Windows doesn't pick up anything connected by USB. I can't restart to get root because then adb doesn't pick up the phone either because of the screenlock preventing me from hitting ok to trust my computer.
I'm asking the following because I can't find answers: Can you delete the screen lock file with the only bridge being fastboot, not adb. How can I do a factory reset if rebooting to recovery is our normal way of turnin gon the device with root access? Or would reflashing something work?
command line commands are a perishable skill and it's been a couple years since I did this stuff.
Thanks in advance.
To recap, I either need to be able to get into the directory to delete the pattern lock, or factory reset the phone.
I've tried the pattern lock 79 times, which means I have to wait 300+ seconds between tries. I think an error is causing that though.
Fastboot is my only option at this point as far as using commands goes. Rebooting recovery just reboots it with root permissions, but neither adb or Windows 10 picks it up. Using a brand new factory cord and tried every USB port on my computer, even the USB-C to USB-C. But I can't find anywhere that shows how to get into the directory using fastboot.
In Device Manager, I've been getting an error with Android ADB Interface (The device cannot start; Code 10). I uninstalled, reinstalled various drivers, killed adb.exe, etc., Still happening.
HOWEVER, Motorola ADB Interface is working just fine and goes away when I unplug my phone, returns when I plug it in. Only when it's in recovery/fastboot mode though.
I got into Safe Mode, but computer won't pick it up.
I can't get into Field Test Mode. I did reboot it into something else. I don't know what, but the screen was off and the home button was illuminated. EDL mode? I don't know. Neither my computer or adb read that anything was attached, and i can't figure out how I did it.
I also tried sideloading some pattern lock removers, but apparently you can't do that in fastboot.
Thoughts?
Just to close this out with a solution: I had forgotten that in order to get to the recovery menu, you have to hold the buttons when you reboot recovery. Didn't realize that until I was rooting my Moto e6.
Factory reset complete. No more pattern lock. Though since I've now tried rooting it 4 times with 4 different images and have not succeeded even though I had root before all this, I wish I could have realized the above and possibly gotten in and deleted the gesture.
Lesson learned.
Hold what buttons? I'm afraid I'm in same spot.
onefstfoknv6 said:
Hold what buttons? I'm afraid I'm in same spot.
Click to expand...
Click to collapse
Volume up button and power button
sd_shadow said:
Volume up button and power button
Click to expand...
Click to collapse
Just found this. Timing is everything apparently.
Press and hold the Volume Down and Power buttons simultaneously until the Android Recovery screen appears.
Press the Volume Down button to navigate to Recovery.
With Recovery displayed, press the Power button.
When you see the 'Droid' with 'No Command,' hold Power and tap Volume Up just once and immediately release both buttons.
Scroll to wipe data/factory reset by pressing the Volume Down button
Press the Power button.
Scroll to YES by pressing the Volume Down button.
Press the Power button.
The 'phone will wipe all contents.
Press the Power button.
The 'phone will now reboot to the initial setup screen.

Help removing PIN lock

Hi all,
I've been researching this phone for a while and I thought I'd take a chance on a functioning phone with a PIN lock. The phone turns on just fine but prompts for the pin when fully booted. I've been away from Android for a few years, but I can't seem to get into recovery mode no matter what I try. Vol down + power just boots to safe mode (pin still needed) and vol up either buzzes 3 times and does nothing or doesn't boot at all. Even tried with headphones plugged in USB port.
I was hoping that once in recovery mode I could wipe device or at least execute some ADB commands, but this is proving to be more difficult than expected. Also plugging into PC while on or off does not seem to appear in device manager, and no device is made in Windows. Are there any options here or should I just try to return to seller?
Thanks
try 'fastboot oem unlock' to factory reset device

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