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Do you guys reckon i should get insurance, i never have before but this is my first high value phone,
i was thinking bout it , chances are it wnt get pick pocketed as it doesn't slip out the pocket, and i dnt leave stuff behind and loose things in that way, so only thing i could think of is that the phone just randomly breaks.
does HTC have like a 1 year warranty or something?
Most people I know don't DELIBERATELY get robbed or lose their possessions, so saying "I don't lose stuff" is a little short sighted no? That's like not getting life insurance because you're not dead
I've never lost/damaged a phone in the 14yrs I've used them but I always have insurance for that one time I decide to break it - sod's law you leave it long enough it'll happen...
So how much did you pay in those 14 years on insurance? I bet you it would be more than a HTC Desire costs?
Aitese said:
Most people I know don't DELIBERATELY get robbed or lose their possessions, so saying "I don't lose stuff" is a little short sighted no? That's like not getting life insurance because you're not dead
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what i mean is, up to now i havnt lost or damaged a phone, still i agree its better to be safe then sorry, which plans or companies do you guys use (UK) , i here t-mobs own one phone safe is terrible
does HTC province 1 year repair cover or anything like that?
I get phone and gadgets insurance as part of my bank account. I know my parents get it on their home contents insurance. T-Mobile offer discounted cover as part of your contract (I believe an extra £8 a month) so for me I'd be paying £8 a month to not worry. It could drop, I could spill a drink on it...apart from the excess I don't need to go crying about a broken device. Having the bank cover even means I more adventurous when it comes to flashing custom ROMs as they will just send me a new one if I brick it.
HTC's warranty covers defects in manufacturing for two years (in the UK at least); it doesn't cover wear-and-tear, damage through abuse/accident, or loss/theft. I put mobile devices onto my home contents insurance for a few extra pounds a month to cover these sort of things.
Natwest wouldn't touch me with my Advantage Blue account when I had my N97 as it was 'too expensive'...whether they have grown up since then I don't know. I also have my phone on home insurance
petzlux said:
So how much did you pay in those 14 years on insurance? I bet you it would be more than a HTC Desire costs?
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Click to collapse
a LOT no doubt, £5-odd a month, roughly £840 over 14yrs by my reckoning
Aitese said:
I get phone and gadgets insurance as part of my bank account. I know my parents get it on their home contents insurance. T-Mobile offer discounted cover as part of your contract (I believe an extra £8 a month) so for me I'd be paying £8 a month to not worry. It could drop, I could spill a drink on it...apart from the excess I don't need to go crying about a broken device. Having the bank cover even means I more adventurous when it comes to flashing custom ROMs as they will just send me a new one if I brick it.
Click to expand...
Click to collapse
hmmm ill look into what my bank offer,
EddyOS said:
a LOT no doubt, £5-odd a month, roughly £840 over 14yrs by my reckoning
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Click to collapse
I believe in the mantra, insure what you can't afford to replace, that's why everyone has a house and car insurance ... a phone, it would hurt but I could afford to replace it.
Also, most phone insurance contracts I have had a look at had some many clauses and exclusions attached to them, seems to me when you do need to claim they will find a way to wiggle out of it....
It's more for the value of the phone - I could afford to replace it but why should I if it's stolen!?!
It's more a piece of mind thing really...
I have a Silver account with Lloyds TSB and it covers my phone for Loss, Theft, Accidental Damage in the UK and Overseas, only drawback is it takes 15 days to cut in from when you let them know. I also have WaveSecure installed so I can track and 'lock' the phone if necessary.
Insure and Go insure devices at good price!
I'm interested in insure and go - is it good?
Mind you i'm covered with HSBC personal belongings with my home contents insurance.
The cover with them was really good compared to say T-Mobiles £6-8 a month.
Full cover with insure and go here:
http://gadget.insureandgo.com/
Get it added to your home insurance, with our pay £100 extra and it covers all mobiles and laptops , even outside of the house, so thats desire couple of iphones blackberry, mac, couple laptops all insured for £100, not bad.
Where to buy?
Considering I have an unlocked nexus using it in the USA, what place will insure it?
I am currently trying to decide between http://www.worthavegroup.com and http://www.ensquared.com
Worth Ave Group:
-Backed by Hanover insurance (a company I'm familiar with).
-Deductibles are $50.
-Instead of replacing the phone they just give you a check
-THEY DO NOT COVER LOSS
Ensquared:
-Deductible for the first claim is $75
-They replace your phone with the same modem if available
-They cover loss
I'm still deciding which one to go with. My concern is that perhaps ensquared may not replace my phone with another galaxy nexus in the event something happens. Also, I do like the idea of receiving a check for the value of the phone with Worth Ave Group, however I'm concerned they may try to account for depreciation and give me less than the replacement cost of the phone. Also, they don't cover loss. I'm leaning in the direction of ensquared mainly because they cover loss.
This is the one thing keeping me from buying a 'grey market' Nexus. While those dealers say they'll take care of you, in 6 months they might not be as willing. From my research online, Squaretrade wont cover grey market but they do cover eBay phone purchases. I pulled up an eBay listing of a new GN and added a Squaretrade warranty on top of it and they charge $99.
Still, that brings the phone purchase to $850. Too rich for my blood, but for others that may be worthwhile. I personally am going to hold off for a few weeks to a month to see if there is any news about an unlocked GSM version being sold in the US.
Well I spoke with ensquared and they stated that they'd cover my phone as long as I could show proof of ownership when/if I make a claim. They also said they'd order the same phone as long as it's still being sold. I went ahead and bought insurance with them, it cost me roughly $60.
They cover it even though it's not a phone officially sold in the USA?
Since Negri/Expansys/others will handle warranty claims for me, I'm not as worried about it as I am about water damage, dropping the phone, etc. And since SquareTrade won't cover phones that don't have a US manufacturer's warranty, are Worth Ave and Ensquared the only two that will? Haven't heard of either, any recommendations?
So I am getting my GN tomorrow and will be switching to Verizon. I noticed they have 3 different insurance plans for the phone.
1 is an extended warranty, another is for 3rd party replacement, and the last is a combination.
The extended warranty is only $1.99 a month. Would this cover any issues with the phone that is not caused by the user like dropping it and things like that and also would Verizon be the one to repair or replace it?
I am guessing the other plan would cover lost and stolen phones?
My main concern is to just be covered if the phone becomes defective so would I be okay with the $1.99 extended warranty?
[email protected] said:
So I am getting my GN tomorrow and will be switching to Verizon. I noticed they have 3 different insurance plans for the phone.
1 is an extended warranty, another is for 3rd party replacement, and the last is a combination.
The extended warranty is only $1.99 a month. Would this cover any issues with the phone that is not caused by the user like dropping it and things like that and also would Verizon be the one to repair or replace it?
I am guessing the other plan would cover lost and stolen phones?
My main concern is to just be covered if the phone becomes defective so would I be okay with the $1.99 extended warranty?
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That is exactly right. The extended warranty will only cover manufactures defects. The total coverage will cover lost, stolen, broken, etc. phones. If all you want is an extended warranty just go for the $1.99 one. But if you are like me and want total coverage, go for the $7.99(?) one.
Thanks, I am coming from Sprint and will be spending more money so want to keep the price as low as I can.
I always had full coverage but with full coverage on VZ it will bring my bill to much then I want to spend.
Guess the extended warrant will do.
[email protected] said:
Thanks, I am coming from Sprint and will be spending more money so want to keep the price as low as I can.
I always had full coverage but with full coverage on VZ it will bring my bill to much then I want to spend.
Guess the extended warrant will do.
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Welcome to Verizon! The extended warranty should be enough. Just don't drop your phone or get it stolen. Good luck!
Get a SquareTrade warranty, it's cheaper and includes a one time accidental breakage.
1 Year with Accidental Damage coverage is $69.99, 2 years $124.99
You can find coupons for % off too.
Hmm looks like they changed some of the their policy. $99 per claim though.
And if you decide you no longer want the warranty or sell your phone, you get a refund prorated amount back.
Hello! Long time Android owner and XDA member but new to ATT.
Coming over from 12 years of Sprint. The past few years have been ROUGH. They blew up with new devices and then didn't have the network to back it. The data, simply didn't work.
Can't believe how much faster ATT is even on HSPA+.
OK so we bought four S3's at the Best Buy durning there Black Friday craptasic sale. The guy working at BB scammed the Black Tie Best Buy insurance policy on us. I say that because he did NOT inform us that is does not cover lost, stolen or water damaged phones.
WE NEED THIS. Two of these phones are going to teenagers and I can't find my keys 90% of the time so hell, I'm forgetful about leaving stuff places too.
My wife wants to keep the Best Buy insurance I think because she tends to break screens more then anything and not paying $200.00 dollars is appealing to her. I've never broken a screen other then one time I whipped my HTC EVO into a wall because it sucked but I've lost phones. Then my son took a damn shower with his Verizon phone one time because he was texting his gf, seriously.... My daughter lost hers in a lake... Yes IN A LAKE.
Point being we need something that covers everything but that BB insurance is appealing but we don't want to pay $10.00 to each company per line.
What would be the suggested options here? I wish there was a combination of the two.
kdoggy said:
Hello! Long time Android owner and XDA member but new to ATT.
Coming over from 12 years of Sprint. The past few years have been ROUGH. They blew up with new devices and then didn't have the network to back it. The data, simply didn't work.
Can't believe how much faster ATT is even on HSPA+.
OK so we bought four S3's at the Best Buy durning there Black Friday craptasic sale. The guy working at BB scammed the Black Tie Best Buy insurance policy on us. I say that because he did NOT inform us that is does not cover lost, stolen or water damaged phones.
WE NEED THIS. Two of these phones are going to teenagers and I can't find my keys 90% of the time so hell, I'm forgetful about leaving stuff places too.
My wife wants to keep the Best Buy insurance I think because she tends to break screens more then anything and not paying $200.00 dollars is appealing to her. I've never broken a screen other then one time I whipped my HTC EVO into a wall because it sucked but I've lost phones. Then my son took a damn shower with his Verizon phone one time because he was texting his gf, seriously.... My daughter lost hers in a lake... Yes IN A LAKE.
Point being we need something that covers everything but that BB insurance is appealing but we don't want to pay $10.00 to each company per line.
What would be the suggested options here? I wish there was a combination of the two.
Click to expand...
Click to collapse
Invest in Otterbox Defender cases for the teenagers. They come in a variety of colors. This will protect against most damages.
BB Strikes Again.
kdoggy said:
Hello! Long time Android owner and XDA member but new to ATT.
Coming over from 12 years of Sprint. The past few years have been ROUGH. They blew up with new devices and then didn't have the network to back it. The data, simply didn't work.
Can't believe how much faster ATT is even on HSPA+.
OK so we bought four S3's at the Best Buy durning there Black Friday craptasic sale. The guy working at BB scammed the Black Tie Best Buy insurance policy on us. I say that because he did NOT inform us that is does not cover lost, stolen or water damaged phones.
WE NEED THIS. Two of these phones are going to teenagers and I can't find my keys 90% of the time so hell, I'm forgetful about leaving stuff places too.
My wife wants to keep the Best Buy insurance I think because she tends to break screens more then anything and not paying $200.00 dollars is appealing to her. I've never broken a screen other then one time I whipped my HTC EVO into a wall because it sucked but I've lost phones. Then my son took a damn shower with his Verizon phone one time because he was texting his gf, seriously.... My daughter lost hers in a lake... Yes IN A LAKE.
Point being we need something that covers everything but that BB insurance is appealing but we don't want to pay $10.00 to each company per line.
What would be the suggested options here? I wish there was a combination of the two.
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Click to collapse
This scenario happened to me with my S2. I suggest getting an otterbox or visiting SpigenSGP (amazing company, best screen protectors and cases i've used.) and buying a case. As for insurance, try and take a look at SquareTrade coverage. They cover everything like drops and water damage and lost phones. They charge you a one time cost for the number of years the coverage is for, and if it breaks there is a deductible according to the damage. Honestly give them a try, they are a fantastic company. Personally I have the AT&T mobile insurance, but my stepfather uses SquareTrade and has had nothing but positive experience. Just make sure to get that BB crap off and get your money back!!!
-Brandon
The kids don't break their phones, they loose them.
Honestly, SquareTrade doesn't look as good as what Best Buy offers. There is NO deductible with the Best Buy insurance. SqareTrade is $99.00
Looks like SquareTrade does not cover LOSS or THEFT either which is what we do not like about the Best Buy insurance. Everything about the BB insurance is great with the acceptation of NO LOSS or THEFT or WATER damage.
BB told me their insurance does cover water damage
Sent from my SAMSUNG-SGH-I747
I searched for insurance and found this thread. I am trying to compare Squaretrade vs Worth Ave Group. Worth offers replacement for lost/stolen. Sams Club offers Squaretrade with only $49 deductibles.
So compare those two would be my advise but Im looking on this site for the same comparisons.
I looked at all the insurance providers and ended up purchasing it from Ensquared. It's $99 for 2 years with a $75 deductible. They cover loss, theft, and water damage. By far the best value that I could find and they seem to get good reviews.
kdoggy said:
The kids don't break their phones, they loose them.
Honestly, SquareTrade doesn't look as good as what Best Buy offers. There is NO deductible with the Best Buy insurance. SqareTrade is $99.00
Looks like SquareTrade does not cover LOSS or THEFT either which is what we do not like about the Best Buy insurance. Everything about the BB insurance is great with the acceptation of NO LOSS or THEFT or WATER damage.
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Click to collapse
BB does cover water damage. It doesn't cover full submersion, but do what everyone does and say you spilled water on it. With all the options for GPS location of a lost phone you can probably get away with Avast, Lookout, Cerberus... the list goes on and still not have to pay a deductible if it gets broken. When I worked at best buy we covered everything but lost, stolen, and negligence. If someone said I dropped it in a lake I'd pretend I didn't hear them and say, it looks like you "spilled" something on it. They'd finally get the hint after around 4 or 5 times haha.
kdoggy said:
The kids don't break their phones, they loose them.
Honestly, SquareTrade doesn't look as good as what Best Buy offers. There is NO deductible with the Best Buy insurance. SqareTrade is $99.00
Looks like SquareTrade does not cover LOSS or THEFT either which is what we do not like about the Best Buy insurance. Everything about the BB insurance is great with the acceptation of NO LOSS or THEFT or WATER damage.
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You can install various applications that will allow you to not only track your phone, but even in the case someone wipes the phone, you can still track it (Avast mobile security) works like lo-jack for your phone.
Hi
dratsablive said:
You can install various applications that will allow you to not only track your phone, but even in the case someone wipes the phone, you can still track it (Avast mobile security) works like lo-jack for your phone.
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Hi,
I went through similiar stuff with our phone insurance.
Studying on the net I came across a great idea!!!
Call your homeowners and/or car insurance.
I put my phone on a rider to auto for $50 a year, no deductible!!!
They needed purchase price for phone, hard copy, that's all.
Sounds too good to be true, the saleswoman who researched and
issued the policy told me she changed hers also. She didn't know
her own insurance company offered this rider!!
Ken
kenfb1 said:
Hi,
I went through similiar stuff with our phone insurance.
Studying on the net I came across a great idea!!!
Call your homeowners and/or car insurance.
I put my phone on a rider to auto for $50 a year, no deductible!!!
They needed purchase price for phone, hard copy, that's all.
Sounds too good to be true, the saleswoman who researched and
issued the policy told me she changed hers also. She didn't know
her own insurance company offered this rider!!
Ken
Click to expand...
Click to collapse
Be careful putting it on a car policy. I have heard of people adding it to homeowners and renters, but auto rates change all the time. If you breathe incorrectly your auto policy is likely to go up. I could only imagine filing a claim on a phone that was unrelated to the car. Homeowners and renters rates don't change this way, which is why people use them.
I am coming from best buy Geek Squad with no deductible. I know best buy is still much better than sprint but I am looking for insurance that offers me the best protection including accidental drops and water damage and coverage for lost and stolen phones (although I'm willing to give this up if I have to in return for a great accidental plan with low ddeductible) I'm curious what everyone else is planning to go with to protect their new phone. With bestbuy I had my phone ran over by a semi and dropped from high elevation (both theories technically not covered) but was replaced twice at no charge.
Anyone find this kind of great insurance else where?
Maybe I'll just do geek squad and drop sprints insurance
hardingn88 said:
I am coming from best buy Geek Squad with no deductible. I know best buy is still much better than sprint but I am looking for insurance that offers me the best protection including accidental drops and water damage and coverage for lost and stolen phones (although I'm willing to give this up if I have to in return for a great accidental plan with low ddeductible) I'm curious what everyone else is planning to go with to protect their new phone. With bestbuy I had my phone ran over by a semi and dropped from high elevation (both theories technically not covered) but was replaced twice at no charge.
Anyone find this kind of great insurance else where?
Click to expand...
Click to collapse
I haven't looked at specifics between plans to compare, something I need to do but I recently read an article on one of the many android-centric sites about best buy's updated insurance plan and it is not so good, a few months back it was modified greatly and at quick glance it was worse than what is provided through sprint. These aren't exact numbers but it was something like 40 dollars per claim even if work (as in fix/replace) is done or not and deductible was through the roof for high-end smartphones [audit needed]. I just remember many of the commenters on the article were saying they were jumping ship from BB insurance and going with sprint's.
No insurance for me. Never had it on a phone I've owned.
Sent from my SPH-L710 using XDA Free mobile app
ahhh, nice, cheaper than both BB and Sprint:
http://www.samsung.com/us/owners/protection-plus/mobile-elite/?CID=AFL-hq-mul-0813-11000170
+1 Samsung
Sprint: $11 x 24 = $264 + $200 deductible, total $464
BB/GeekSquad: $149 up-front + $149 service fee, total $298
Samsung: $129 up-front + $95 service fee, total $224
Sprint includes service/repair in their monthly cost, but not replacement.
BB/GS&Samsung all charge a service fee any severity problem.
evolone said:
ahhh, nice, cheaper than both BB and Sprint:
http://www.samsung.com/us/owners/protection-plus/mobile-elite/?CID=AFL-hq-mul-0813-11000170
+1 Samsung
Sprint: $11 x 24 = $264 + $200 deductible, total $464
BB/GeekSquad: $149 up-front + $149 service fee, total $298
Samsung: $129 up-front + $95 service fee, total $224
Sprint includes service/repair in their monthly cost, but not replacement.
BB/GS&Samsung all charge a service fee any severity problem.
Click to expand...
Click to collapse
Thank you so much for this information. This is what I will be going with. Currently I have been paying $22 a month with best buy for 2 phones and never used it for one of the phones. That is $264 per device over the 24 month policy term that I paid. Samsung seems to have the best plan available for me and seems to have the lowest deductible which has been my concern. I live paycheck to paycheck and do not have $150-$200 to pay to best buy or sprint if I was to need to make a claim and $95/per claim would much easier on me. Again, Thank you for sharing that information. I don't understand why samsung has not marketed this a little better maybe in their commercials or something. Hopefully they will market it better so it will do good. I have been on the samsung site every day for the last week waiting for note 4 accessories and have never seen this.
Squaretrade is even cheaper than Samsung. It has a lower deductible and the premium is cheaper too..
Sent from my SPH-L900 using xda premium
I'm also coming from geek squad with no deductible on my GS4 , and I'll be going to square trade it's the best deal for $100 for 2 Years or 5$ a month and it's a 75$ deductible cheapest of all them, I'll miss the no deductible tho :/
Only the Sprint policy covers lost or stolen phones so something to keep in mind.
I'm not cheer-leading for them just adding info to the archives.
I do use Square Trade on my other electronics but will probably keep the Sprint insurance for a year.
Itchiee said:
Only the Sprint policy covers lost or stolen phones so something to keep in mind.
I'm not cheer-leading for them just adding info to the archives.
I do use Square Trade on my other electronics but will probably keep the Sprint insurance for a year.
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Click to collapse
I haven't filed a claim with them yet, but Worth Ave. Group insurance seems to be the best deal, and has great reviews: http://www.worthavegroup.com/product/cell-phone-insurance/
For a $699 phone and $50 deductible, it's $69 per year. From their site, "Each policy covers the cell phone for Accidental Damage such as drops and spills as well as Theft, Fire, Flood, Natural Disasters and Lightning Strikes. With a low $50 deductible and premiums starting as little as under $4 a month, this policy accommodates every budget. We cover NEW, USED and REFURBISHED devices."
I've been doing some more digging around about policies and this might be some useful information.
Options for people concerned with lost/stolen smartphones
-Renters/Homeowners Insurance - you'll need to add a "Valuable Personal Article" to your plan - this is also the cheapest way to go out of all of them, but only covers loss not damage (same insurers may cover damage)
-Sprint (insurance by Asurion)
If only concerned about broken/damaged smartphones (plans exclude loss)
-Squaretrade
-Samsung
Alternative ...best deal of them all but there is some risk (imo)
-Worth Ave. Group
Note: They pay out cost of plan instead of repair/replace. If you go with the $899 plan and if something happens to the phone they send you $899. The issue I found is if you look up reviews online (not on their website) there are mixed reviews, people have had problems with their claims and WAG's customer service. So there seems to be some risk here of getting the money, also the wait-time of processing the claim and actually receiving the money. [update] They don't cover loss and their definition of theft is extremely specific, read their fine print.
Itchiee said:
Only the Sprint policy covers lost or stolen phones so something to keep in mind.
I'm not cheer-leading for them just adding info to the archives.
I do use Square Trade on my other electronics but will probably keep the Sprint insurance for a year.
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Click to collapse
Also, if you're using Easy Pay and plan to upgrade in a year, you can only trade in the original device or a Sprint approved replacement. If you use other insurance and get a replacement, you'll have to keep it the full two years.
evolone said:
I'll
If only concerned about broken/damaged smartphones (plans exclude loss)
-Squaretrade
-Samsung
Click to expand...
Click to collapse
Samsung has insurance? Is it well priced?
I didn't even realize that bestbuy changed. I've been looking around for the negative reviews by Worth Ave and I can't find any. I've seen a few that claim to be negative but the details sound like people are trying to get coverage on things that were stated not to be covered. I'm not trying to defend them by any means. Just looking for where all these mixed reviews are posted.
Silent25r said:
I didn't even realize that bestbuy changed. I've been looking around for the negative reviews by Worth Ave and I can't find any. I've seen a few that claim to be negative but the details sound like people are trying to get coverage on things that were stated not to be covered. I'm not trying to defend them by any means. Just looking for where all these mixed reviews are posted.
Click to expand...
Click to collapse
Here is a good place to look BBB, yes they are 'resolved' but if you read them, many are not to the customers satisfaction.
There's also more, just google for it, you'll need to do some digging through ads/promotions and whatnot. Some of the complaints have to do with technicalities in the fine print that allow the company to deny the claim. For example if my phone is stolen I'd expect reimbursement from the claim under any circumstance, not an investigation into why it doesn't fit their definition of theft and then denied. Here's a scenario they would deny: Your at starbucks and place an order, you go find a table and put your phone on it, they call your name and you get your coffee, you come back to an empty table. Stupid absolutely, but the phone was stolen (theft), Worth would deny that claim because the phone was unprotected and "free for the taking". That's a simplistic example of the reviews/complaints/issues i've found. Basically there has to be some act of vandalism (breaking and entering/physical attack etc) along with the act of theft for it be covered and apparently this is in the fine print and not in their advertisements.
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jrollercoasters said:
Samsung has insurance? Is it well priced?
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Click to collapse
Post 5
evolone said:
Here is a good place to look BBB, yes they are 'resolved' but if you read them, many are not to the customers satisfaction.
There's also more, just google for it, you'll need to do some digging through ads/promotions and whatnot. Some of the complaints have to do with technicalities in the fine print that allow the company to deny the claim. For example if my phone is stolen I'd expect reimbursement from the claim under any circumstance, not an investigation into why it doesn't fit their definition of theft and then denied. Here's a scenario they would deny: Your at starbucks and place an order, you go find a table and put your phone on it, they call your name and you get your coffee, you come back to an empty table. Stupid absolutely, but the phone was stolen (theft), Worth would deny that claim because the phone was unprotected and "free for the taking". That's a simplistic example of the reviews/complaints/issues i've found. Basically there has to be some act of vandalism (breaking and entering/physical attack etc) along with the act of theft for it be covered and apparently this is in the fine print and not in their advertisements.
---------- Post added at 02:07 PM ---------- Previous post was at 02:06 PM ----------
Post 5
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Click to collapse
Thanks for that reply. I did read the BBB. At least some of them. A lot of the issues did deal with people leaving their cars unlocked or breaking in commercial used vehicles. I don't know about worth ave ads since I usual don't read the ads. I've yet to leave any of my phones unprotected and I'm anal about locking things up. However, as far as insurance goes the only ones I've looking at don't offer replacement for stolen devices of any kind. Samsung and squaretrade. Since I don't like a lot of time to go by on waiting for a replacement Squaretrade is out for me.
Aursion brunt me bad. I filed a BBB case against them myself. Had liquid damage with my note 2. After agreeing to pay the high deductible they sent me a broken replacement and refused to replace the replacement. Sprint kept telling me I had 10 days to get them to replace it but they wouldn't do it. I spoke to supervisors at Aursion and did all I could to get them to replace my broken replacement and they told me the only way they'd do it if is if I paid another 250 or whatever stupidly high price they are charging. I ended up having to wait around for a week for Sprint to get me a replacement device and surprising that device didn't work so I had to wait yet another week. I did finally get a working phone and I was refunded the deductible on the grounds of TEP not following their contract. I had to get a hold of sprint corporate in order to make this refund happen. Aursion didn't appear to be happy with the way things went and made sure I knew that I would never have to use them again.
Under the Samsung insurance if my device fails under normal circumstances will they still get me a fast replacement and not charge me 95 bucks to fix their problem? That for me is the kicker. If not, I'm probably going to go with Worth Ave. I'm not really counting on my phone being stolen but I do spend a lot of time on the water. Liquid damage is my worse enemy. I didn't want the S5 and no case so far offers waterproofing. For now, I'll just use a waterproof box and a bluetooth. Despite these measures I had one of those boxes fail on me taking my device with it. This week I'll be going through Worth Ave's terms and conditions and e-mailing them questions on anything I'm unsure about.
I still don't understand how Best Buy went from being on the best to what I'm calling one of the worst in terms of insurance. From the looks of things even it is covered under warranty they may still charge to fix or replace it. I understand people gaming the system but I think they went a little to aggressive on stopping that from happening.
i've never had an issue with Geek Squad and my Note 2 other than having to use one of my own phones as a backup until it was fixed (don't carry sprint phones for some reason). I had a bad string of unfortunate events within about a 3 month period and went through three Note IIs. They replaced each one without question. The last replaced phone was about four months ago. i suppose I'll be finding out what has changed since then when my phone comes in.
Silent25r said:
...For now, I'll just use a waterproof box and a bluetooth. Despite these measures I had one of those boxes fail on me taking my device with it.
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Why not go with liquipel? I don't mean the self applied external only stuff they sell but their service that waterproofs inside and all. They downplay its functionality somewhat on their site but check out the youtube videos of multi-hour submersion in water. And if you live near Santa Ana or Vancouver you can get it done locally in 20 minutes instead of waiting for shipping.
4SQUARE
Probably a stupid question, but can you do 2 warranties at the same time? For example, i want to be covered for the lost/stolen part of sprint, but I also want the lower deductible from Squaretrade. Is that possible?
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