We have Firestick 4K hooked up to several TVs to use Netflix, HBO, Disney+, and some of those other movie apps, if you know what I mean.
We've been running them for years with zero issues, including IPTV during NFL season.
I thought our internet was acting up because of an issue that appeared about 3 weeks ago. I did all the usual, Cleared Caches, restart devices, hard reboot on devices, changed DNS, etc... Then I switched out our router (Verizon Fios 1 gig), issue still remained.
So the issue is very strange and I'm hoping someone can lead me to a solution.
Suddenly,
Some preview thumbnails will not load on Firestick home screen
A couple of Apps like Disney+ and HBO Max will not load(but Netflix works fine)
SmartTube Apk(no ads) will not load preview thumbnails or videos(but regular YouTube works fine)
My other Movie.TV apks will not load thumbnails or any streams
When I was using WiFi calling on my cell, I kept dropping calls
So we thought it might be a Fire device issue, maybe due to an update but....
My son and my wife both noticed around the same time that the same not loading Thumbnails and videos issues was happening on their Twitter app on their phone while using wi-fi. My son also noticed that a couple other apps like DoorDash wouldn't load either, but all work fine on mobile data.
Other than that internet functions as it should. Our Download and Upload speeds are fine. We can browse websites on our laptops fine. I even just bought tickets on a popular Ticketmaster on sale the other day without issue. My wife and son both work from home remotely, and neither of them have had any daily issues regarding their access for work.
A little more info, when we connect the Fire Devices to our unlimited mobile data via hot spot on our phone, all Firestick and video apps work as they should without issue.
I have been having the same issue. I also have Verizon internet and have also done every possible reset, update or change to the router, with no improvement. For us Paramount Plus, Amazon Music and BET+ are not working, but DirecTV Stream works perfectly. Up until a week or so ago all apps were functioning normally. I'm reaching out to Verizon today, but honestly don't think it has anything to do with the service because all other devices (and we have several) are working properly on the Wi-Fi. Any advice would be greatly appreciated.
After some research, I found out the issue.
Verizon(my ISP) is blocking/throttling some streaming apps. We bought a trial for a VPN, used that, and everything worked fine. All issues were resolved.
Thanks for the update!
Just got off the phone with Verizon and they were finally able to fix the issue after I told the rep the Wi-Fi issue was only effected android (Google TV) and android adjacent devices (Amazon Fire TV). He immediately said it was an IPv6 issue, and proceeded to disable the feature. After rebooting the router, all of our devices worked as they had before the issue. He informed me that the feature can be disabled on your own if you log into your router's account via the internet. You can also call Verizon to have them do it.
Related
Is anyone else experiencing Hulu playback failures lately?
It started for *new* TV shows about a week back.
The Ads play fine but when the main show starts to load, it shows a black screen for about 20 seconds before displaying an error ¨Playback Failure. We're sorry, but there was an issue while playing this video. Please check your connection and try again. (203)¨
I am outside US but already have both a normal VPN and DNS VPN provider which works perfectly fine on my PC and Roku. Suddenly, only for new shows, my Hulu on Firetv has broken.
I have uninstalled and re-installed the hulu app to no avail as well.
Super upset...i expected better from a commercially supported hardware! Roku is the only device so far that has never had trouble with Hulu
If anyone has a fix, i will be forever grateful!!!
I assume you already tried this but just in case. I had the same problem with hulu and a reboot of the FTV fixed it. Good luck
Same issue here. Can't play videos and getting the same error as above. In addition, the queue is not updating. I see new shows in my queue in a web browser but they are not showing in the FireTV app. I've rebooted, cleared data/cache (and had to log back in) - no good.
skeptic_always said:
Same issue here. Can't play videos and getting the same error as above. In addition, the queue is not updating. I see new shows in my queue in a web browser but they are not showing in the FireTV app. I've rebooted, cleared data/cache (and had to log back in) - no good.
Click to expand...
Click to collapse
Perhaps it has to do with an older version of Hulu in the firmware? Have you tried upgrading to the latest pre-rooted version of the firmware?
Nope, I'm one of the (apparent) few that would rather stay on current firmware and not get into the cat and mouse root game. I'm actually on the latest version.
However, today my queue is updating and Hulu is playing videos again. One thing I vaguely remember from months ago that I did and may have solved the playback issue - I went into manage apps -> amazon video -> clear data and clear cache. I still don't understand why amazon video and Hulu would be tied together, or even if that's what fixed my playback issues, but IIRC that was identified as a fix in the past and I'm watching videos again.
As for the queue, I think that was just a Hulu issue. After posting I pulled up Roku on another TV and while video played fine the queue was not updating there either.
Spoke too soon, Hulu+ is crap again. Tried clearing data/cache for Amazon Videos, cleared cache for Hulu+, rebooted... Getting Playback Failure (203). :crying:
Called Hulu to get the problem fixed
I have the same problem with my FireTV since yesterday. Ads play well, but when it's time for the show content, I see a black screen for ~30 seconds followed by a Playback Error message asking me to check the connection (error 203). My other devices can play Hulu shows just fine. Restarting the FireTV, clearing cache and data for Hulu+ App did not help.
Last night, the problem went away; don't know why. Today, it came back so I called Hulu tech support. The tech said that maybe I had too many devices on the network trying to access Hulu (is there a Hulu set limit?). He asked me to unplug the FireTV, and unplug the modem and router. While my devices were off, he also "resynched" my account (his word not mine; Don't know what that meant).
Once I rebooted all the devices and opened the Hulu+ App, the FireTV had been de-activated, so I had to select Log In to get to the screen with the activation code. I told the tech what the activation code was and he activated the box remotely. Playback worked after that.
I don't know whether it's what I did or what the tech did that fixed the issue. If the problem comes back, I will:
(1) turn off the FireTV,
(2) log into hulu.com and de-activate the device (hulu.com/account >> manage your devices)
(3) power cycle the modem & router,
(4) Restart the FireTV and Hulu+ app (select login to Are-activate the device)
I hope I've seen the last of this problem, but I'm not optimistic since it has come and gone before.
Please share any fix that works for you guys.
-Patrick
Before seeing your post I was headed down this path myself. Fortunately I got mine working before going through all that. What I did was unplug my FireTV, unplug my cable modem for 10 seconds, plug the cable modem back in, then plug the FireTV back in. That fixed it. What I don't know is if it was just the cable modem reboot or if there is a functional difference in this case between unplug/plug-in and rebooting the FireTV by holding pause+select buttons for 10 seconds.
Previously I had tried rebooting with the remote and clearing data/cache for Amazon Videos and Hulu.
unplugging Fire TV alone worked
Problem came back as expected. This time I unplugged the Fire TV for a minute and plugged it back in. That was enough. (rebooting via the remote did not work).
This is an annoying problem because it appears to be a software problem with the Fire TV (my other android tv box doesn't experience this). What's the best way to bring it to Amazon's attention?
Somewhat shocked no one else has issues with this. I have a fully unlocked rooted Fire TV running rBox 51.1.5.0_515030720. Love the set up. I run Kodi and it works great. Netflix also works fine. My problem is Hulu plus is intermittently ridiculously unwatchably choppy. Even the ads. I ran speed test on the FTV and bandwidth is great. I ran speed test on my rooted Oneplus one with the same results and Hulu plus works perfect on that device. Makes no sense to me that the FireTv would have such issues. I've uninstalled, reinstalled, cleared cache and data, unregistered and reregistered the device, all to no avail. I use hulu a bit do I'd like it to work. I did install a different version of Hulu plus off xda that worked okay but quality was unacceptable. I read elsewhere that being rooted maybe causes the issue but unrooting for hulu is also not an option for me. Anyone else with this problem? More importantly any solutions? I can give out a Oneplus one invite to whoever helps me resolve this if anyone's interested.
Also, for the record, screw hardware and software developers that thrive on proprietary control of their products. May be a profitable business model but it very deliberately screws end users in genuine ownership and control. Thats why I love xda. You all are the best. Open source community for all working together to overcome oppressive corporate limitations. Not to get to lost on a tangent here, just irritated.
I haven't had any issues like that with Hulu and we use it everyday. Sometimes it will crash when the first ad completes and the show is supposed to begin. A reboot will fix that. I don't remember if I've seen that happen lately.
Are you connected via a wireless or Ethernet connection? If Ethernet, try it wireless.
Thanks for the suggestion. No change Ethernet or WiFi.
Any one else with suggestions?
Has anyone actually gotten the FIOS Mobile app installed and working on a fire tv (or preferably stick)? I want a portable device so that I can watch my dvr when on the road. The current version (5.2) won't allow access to shows, the previous version (5.0) won't connect, and the modified version to avoid root didn't work either. I thought @aftvnews might have a post about it, but nothing there. I can't find any solutions through Google either. Anyone have anything?
If anyone cares, the only way to run FIOS Mobile app is to unroot my stick. Root wasn't really necessary, so I did it an it's working now. Stupid Verizon appears to be blocking DVR access if it detects root, which is annoying.
ldeveraux said:
If anyone cares, the only way to run FIOS Mobile app is to unroot my stick. Root wasn't really necessary, so I did it an it's working now. Stupid Verizon appears to be blocking DVR access if it detects root, which is annoying.
Click to expand...
Click to collapse
How well does the FiOS Mobile app work on the FireTV? I've considered it, but figure it would be a pain since the app is designed for phones and not devices like FireTV which needs a remote.
RedBullet said:
How well does the FiOS Mobile app work on the FireTV? I've considered it, but figure it would be a pain since the app is designed for phones and not devices like FireTV which needs a remote.
Click to expand...
Click to collapse
It works poorly at best, or it did last I checked. That was months ago, and VZ has pushed out a mandatory app update that renders it unusable unless you update. I should try it again though! Also a mouse was required, or an app that turns your remote into a mouse. And it would randomly force close while watching DVR. So really not worth it...
Coincidentally, I was just playing around with the FiOS Mobile app on my FireTV yesterday, since I'm interested in finding a way to stream my FiOS TV channels to my FireTV box in my computer room. I thought I'd share my experience with everyone here.
It's true that with the latest version of the OS and app, it just says it can't run without Google Play Services.
-However-
I side-loaded the v5.8 FiOS Mobile app, signed into my FiOS account, and what do you know, it worked*!
* Ahem. Well, it mostly, sorta works.
First, the app was designed for a touch screen, not the FireTV w/remote. So scrolling means using a BT keyboard w/touch pad, and holding down the "left mouse button" while swiping up on the touch pad. Bit of a pain, but at least I could scroll through the live TV channel list.
Second, not all the live TV channels have the "watch now" button. Remember, this app was primarily meant to be able to control your FiOS DVR, and so it's focus is on being able to get the DVR to record shows.
Third, streaming a live TV channel was...interesting. The video quality starts out very blocky, low-res. But after a few seconds it starts to gradually improve, until it eventually matches what you would normally see via a real decoder box. The HD channels actually looked very good, given a minute to "ramp up". (Oh, and I think I changed the video quality settings to the highest in the app - that may have helped.)
Fourth (and this is the most mysterious part), after some minutes playing around with the app, my network started to have...problems. First the FireTV suddenly said it couldn't access the network (it was attached via a wired ethernet cable). Then the web browser on my PC couldn't access the internet (some sort of DNS issue). I unplugged the power on the FireTV and within seconds my PC browser was all fine again. As a software engineer, I naturally decided to re-test just to see if it would happen again, which it did. Eventually I gave up and uninstalled the FiOS Mobile app.
<sigh>
I'm really hoping that Verizon will release something similar for Android boxes like some other cable systems have done. (e.g. DirecTV Now!) Wouldn't that be nice?
software_samurai said:
Coincidentally, I was just playing around with the FiOS Mobile app on my FireTV yesterday, since I'm interested in finding a way to stream my FiOS TV channels to my FireTV box in my computer room. I thought I'd share my experience with everyone here.
It's true that with the latest version of the OS and app, it just says it can't run without Google Play Services.
-However-
I side-loaded the v5.8 FiOS Mobile app, signed into my FiOS account, and what do you know, it worked*!
* Ahem. Well, it mostly, sorta works.
First, the app was designed for a touch screen, not the FireTV w/remote. So scrolling means using a BT keyboard w/touch pad, and holding down the "left mouse button" while swiping up on the touch pad. Bit of a pain, but at least I could scroll through the live TV channel list.
Second, not all the live TV channels have the "watch now" button. Remember, this app was primarily meant to be able to control your FiOS DVR, and so it's focus is on being able to get the DVR to record shows.
Third, streaming a live TV channel was...interesting. The video quality starts out very blocky, low-res. But after a few seconds it starts to gradually improve, until it eventually matches what you would normally see via a real decoder box. The HD channels actually looked very good, given a minute to "ramp up". (Oh, and I think I changed the video quality settings to the highest in the app - that may have helped.)
Fourth (and this is the most mysterious part), after some minutes playing around with the app, my network started to have...problems. First the FireTV suddenly said it couldn't access the network (it was attached via a wired ethernet cable). Then the web browser on my PC couldn't access the internet (some sort of DNS issue). I unplugged the power on the FireTV and within seconds my PC browser was all fine again. As a software engineer, I naturally decided to re-test just to see if it would happen again, which it did. Eventually I gave up and uninstalled the FiOS Mobile app.
<sigh>
I'm really hoping that Verizon will release something similar for Android boxes like some other cable systems have done. (e.g. DirecTV Now!) Wouldn't that be nice?
Click to expand...
Click to collapse
You bumped a 5mo old thread! But I'm OP so here goes...
The app is up to version 5.9 now but was working for me before. Apart from the logistical issues already mentioned, out should play fine. I have to test out 5.9
ldeveraux said:
You bumped a 5mo old thread! But I'm OP so here goes...
Click to expand...
Click to collapse
I know, I know. But if I had started a new thread discussing the exact same thing, someone would have undoubtedly taken me to task for duplicating an already existing thread.
ldeveraux said:
The app is up to version 5.9 now but was working for me before. Apart from the logistical issues already mentioned, out should play fine. I have to test out 5.9
Click to expand...
Click to collapse
Please do, and let me know if it works for you without Google Play Services. I didn't feel like rooting it and installing it just to get one app to run.
What worried me so much about v5.8 was how it somehow wrecked my home's network somehow. I suspect the app started doing hundreds of DNS lookups which swamped my internet gateway box.
software_samurai said:
I know, I know. But if I had started a new thread discussing the exact same thing, someone would have undoubtedly taken me to task for duplicating an already existing thread.
Please do, and let me know if it works for you without Google Play Services. I didn't feel like rooting it and installing it just to get one app to run.
What worried me so much about v5.8 was how it somehow wrecked my home's network somehow. I suspect the app started doing hundreds of DNS lookups which swamped my internet gateway box.
Click to expand...
Click to collapse
5.9 seems to work on my stick. I do have google play services installed on there, but I don't think it's working. The stick is on the newest firmware, so it's definitely not rooted. I don't think you can root on this firmware anyway. Regardless, I was able to watch FIOS on an unrooted stick..
I tried to install Google Play Services from this link:
https://flixed.io/install-google-play-fire-tv-stick/
Got it working with Alexa-enabled stick
Side loaded it onto new non-rooted stick that has alexa remote - not the latest 4K stick.
Followed multiple google hits to get it done. It kept wanting google play services, so i had to side load and start the right google play apks.
Am using an ethernet adapter to get best picture. Wifi was ok but panning shots jumped a bit too much for me.
Lastly, got an OTG cable for a Logitech dongle for a keyboard mouse that works great. Recognized at boot - no config. Mouse mandatory for fios app, keboard arrow & enter key drives stick. Reasonably spouse friendly. Lost my remote - nay not matter now!
I'm posting this because i couldn't find a recent confirmation that fios app works on current fire stick.
Good luck.
Two things for root users to try: There are two XPosed apps you should install. One hides your root status and the other emulates Google Play Services.
I also want to state that I got the latest version of Verizon FiOS Mobile working on a FireTV stick without root. First, I enabled Apps from Unknown Sources and ADB Debugging under Settings-Developer Options. It seems like the FiOS Mobile app requires the Google Play store to be installed, so I found a site with instructions on how to install it and completed that task. I needed to download and install four .apk files. Strangely, I can't seem to launch the Google Play Store on my stick, but the FiOS Mobile app no longer complains that it's missing.. Next, I installed the FiOS Mobile app via APPS2FIRE. That's all I needed to do to get the FiOS Moble app running on my stick.
As another poster noted, the FiOS Mobile app was designed to be used on a touch device, such as a smartphone or tablet. Because of this, you cannot easily navigate the app and do what you want it to do easily using the Fire Stick remote. Someone recommended connecting a bluetooth keyboard and I think that's probably a good suggestion. Instead, I downloaded an app called Mouse Toggle which, when activated, provides a cursor on the screen that you can move around with the Fire Stick remote. I can now select items and enter channel numbers when I previously couldn't do so. It's not a perfect solution, but it gets the job done.
- LKNY
Hi Guys,
This is a bit lengthy description, but I am pulling my hair out trying to get this fixed. First of all, I live in Europe, but have my Amazon Prime account on my US address in San Diego. There is no problems with my account, and it works fine from other devices.
I will give details below, but the problem is that the Amazon APP store/page will not load on the FireTV. It states An authentication error has occured, Press Home.... Retry. Same for the games page.
Prime movies work fine (While I keep it behind my proxy).
The Software version is Fire OS 5.2.1.1 (551203220)
Region setting and time is set to San Diego, CA.
I have deactivated my device several time on Amazon and re-logged in, cleared caches, etc.
I was not able to root this, or I would have.
More info:
I have reset to factory settings several times.
I use a proxy to reach Amazon.com, which worked before the FireTV upgraded itself (my own sniproxy install on a VPS in Los Angeles,CA) and it works fine from my MAC, PC and XBOX One.
If I bypass the proxy, I can get the App store to work and the Apps (Netflix, etc) can be installed. However, my Prime Video ceases to work, even if I place it behind the proxy again. It continues to say what I can watch while abroad. ONly when I factory reset it again will Prime Video work.
I also use Kodi, installed via abdfire. All of this works. However, I cannot seem to get Netflix to install this way. Otherise, I could live with it.
I know my setup is special and not easy to troubleshoot. I noticed that the Amazon Video on iPad also acts strange behind the proxy now. I cannot get it to work unless I use VPN to my VPS server and change the region settings in the IOS.
I use a seperate Asus router (Tomato) for this connection. It forwards *amazon.com to my server in LA. SOowhen I do a a nslookup on anything amazon.com, my VPS server answers. As I said it functiions perfectly from all other devices, except the FireTV and IOS APP.
Did they change the domain on the Amazon App Store in the new version of Fire OS?
I am not sure anyone is in my same situation, but I would appreciate any input.
Thanks a lot for reading.
Rick
So I recently updated my phone to 5.9.023S_03131 official release. Rooted the phone, got TWRP and Xposed framework and all that. Now the issue I'm having is when in connected to any network.
Let me explain, for example I turn on the YouTube app, and the thumbnails are really slow at loading, like really slow (on my home network which is 300Mbit down, 40Mbit up, right next to the router). It feels like there is a huge delay, as if I have really high ping to the YouTube server, same with the twitch app, it takes a really long time for it to actually connect to a stream, but once it's connected it works fine. YouTube videos work fine once connected as well. This has started happening after I updated my phone. Any ideas?
Also one more issue I'm having is that the YouTube app is not giving me the option of watching videos in 1080p60fps, which I was able to before updating.
I'm fairly certain this is device software related, because neither my PC, or anyone else's phone on the network has the same issue.
So any ideas?