Phone never going into deep sleep after battery change - Google Pixel 2 XL Questions & Answers

Initially the issue i had with my phone was that it would randomly stop charging and it started to do it quiet frequently as well. I thought that it was charger jack issue but after searching regarding it over internet i found out that the issue was related to battery when it got worn out to a point that phone would refuse to charge it randomly.
To fix this issue, 3 days ago i got my battery changed. Went back home, used Accubattery and Voila! 40% battery health (1500 mAh). The dude put a terrible battery in my phone so i am going to get it changed again from him soon.
However, another issue i found out was that as Accubattery told that phone was never going into deep sleep. It was sipping 7% battery in an hour when the phone's screen was off. I am barely getting 1.5 hour screen on time at the moment if i turn all the power saving features ON. What is causing this issue? Any clue?

Any clue what is causing the issue? There is a very big one staring you in the face: the battery.
I don't know why you would go back to a guy who clearly scammed you with a POS battery, but all your issues stem from the battery currently in your unit. In your position I would be moving heaven and earth to get a genuine battery and finding someone reputable to do the work.

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Battery Charging Issues

Normally I charge my phone nightly right before I go to bed and don't plug it in at all during the day usually.
I have noticed that on days where I have to use my phone heavily and require a charge midway through the day for the next week my phones battery life is almost cut in half. If I charge it regularly at night for a week or so the battery life will go back to normal. Has anyone else noticed this behavior? I'm trying to figure out if this is an incredible issue or an android issue.
Another thing I noticed is that under the battery stats it lists that my awake time is 43 hours. Its just slightly less that the up time. This makes me think that my phone isn't going to sleep. Anyone know how to tell if my phone is sleeping or tell me which app is keeping my phone from sleeping?
Install this app
http://www.appbrain.com/app/spare-parts/com.androidapps.spare_parts
Go to partial wake. in one of the drop downs.
I checked the partial wake usage and I don't see anything out of the ordinary.
I actually have an update to the situation. As a last resort I wiped my phone and loaded Cyanogen 6.1. At first it was working awesome. Battery life was awesome but as time went on the battery life got worse and worse and now i'm back where I started.
It sure seems like there is software problem with the way the phone tracks the battery usage/charging information. As I said it seems like charging the phone midway through the day or charging the phone before the phone is dead seems to have a negative effect on the battery. I don't get it. Letting the phone completely die isn't realistic. Charging the phone when I go to bed without affecting how long the phone last after the next charge should be totally doable you would think.
Does anyone have any suggestions or insight that might help me out.
You don't say if you charge with the phone powered off or on. But sound like you're always charging with the phone turned on.
I don't think the phone charges fully while turned on (to prevent overheating maybe? ).
If you can, I'd suggest trying to charge with the phone off, at least during the nightly charge.
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Unrevoked forever
SkyRaider Sense 3.5
Radio 2.15.00.11.15
Yes I do charge my phone while its powered on (like the rest of the world). I don't know anyone that turns their phone off to charge.
My phone is paid for by my company so that they can get ahold of me in the event of a server failure or some other IT related disaster. If the phone was off I wouldn't be able to receive those important calls.
I can't believe no one else has witnessed this type of activity with the incredible. I have tried 2 phones (replaced for an unrelated reason) and 3 batteries. The behavior seems like a software glitch. I have noticed with with both AOSP and Sense Roms.
Does anyone have an in depth understanding of how the battery system works on this phone. I also have an Iphone and the battery life compared to my android phone is ridiculous. I would use the Iphone exclusively but it doesn't do everything my android phone can do. I'm hoping there is a way to fix this.
Well, now you do know someone who charges with their phone off. Me!
I'm in IT as well and on call one week per month. But we don't run a third shift, so late night calls are almost never, and they have my land line number.
Back on topic, I have experienced better battery life while charging with the phone off. Maybe you can get an external charger until a solution is found.
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Unrevoked forever
SkyRaider Sense 3.5
Radio 2.15.00.11.15
Well i'm on call 24/7 and I don't have a landline.
What do you mean by "get an external charger until a solution is found." Do you mean a second charger to charge during the day? I have plenty of chargers. Thats part of the problem. Charging in the middle of the day I believe is causing the problem. Until a solution is found? Are you saying there is in fact a problem?
Having to leave my phone plugged in all day kind of defeats the purpose of having a wireless phone don't you think?
Please...anyone have any knowledge of how the charging system works in android and specifically how it might work differently on the incredible?
trevoryour said:
What do you mean by "get an external charger until a solution is found." Do you mean a second charger to charge during the day?
Click to expand...
Click to collapse
I should have said get an extra battery and a stand-alone charger that allows you to charge the extra battery while it's disconnected from the phone.
Have you read the thread in general titled 'your battery gauge is lying to you'. (or something like that). Good read. Also there's hundreds of other threads on the inc's battery issues. Well known problem.
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Unrevoked forever
SkyRaider Sense 3.5
Radio 2.15.00.11.15
If your up time and awake time are essentially the same, you definitely have something running in the background. Try menu/settings/applications/running services and see what program might be running that shouldn't be. You can also use an app called System Panel to do a comprehensive survey. I recently had an update that resulted in the program running continuously in the background, affecting my battery life.
Some other threads have discussed that after 40+ hours of up time, their phone goes into max CPU usage all the time. Again, using the app System Panel, I confirmed this for my own phone at 45 hours. My ROM is the stock Froyo 2.2 with a custom kernel. the simple solution is to power off/power on the phone which resets the uptime.
My routine is to charge the phone with power on over night so I can use the alarm. When I get up in the morning, I power off the phone and bump charge it for about 30 minutes until the light turns green again. Then I'm usually good for about 10 - 12 hours of uptime with 3-4 hours of awake time using a 1500 battery. That time can also be reduced considerably if I'm receiving a poor 3G signal.
I did originally have a problem with a program not allowing my phone to sleep but I have since uninstalled that program and now my wake time numbers are where they should be. I think the remaining battery issues are a result of me having to charge my phone in the middle of the day as a result of the misbehaving program prior to me uninstalling it.
It almost seems like the the battery in the incredible has a memory. On a hunch I have started completely discharging my phone completely everynight before I put it on the charger. As a result my battery life as almost doubled. When I get home at night I start playing angry birds with the brightness at full until the battery gets to about 3 percent left. This obviously isn't a permanent solution but It certainly sheds some light on the root of the problem.
Prior to doing the full discharge I did a bump charge and wiped my battery stats. The battery is working great now. I wish someone would create a kernal/rom that has this issue resolved. Since these new lithium batteries aren't supposed to have a memory anymore I'm thinking it has to be something that the OS is doing with the battery stats file.
According to this article you should fully charge and discharge once every 30 or so charging cycles to resync the battery meter with the actual battery voltage. So maybe the complete discharge fixed your problems.
http://batteryuniversity.com/learn/article/how_to_prolong_lithium_based_batteries
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Unrevoked forever
SkyRaider Sense 3.5
Radio 2.15.00.11.15
not sure if this will help or not, but i have been running advanced task killer ever since 2.1(haven't gotten around to uninstalling before now, ha ha) and recently uninstalled it and installed watchdog task manager and my battery has increased two fold!
just my two cents worth.

my 1st GSIII was defective(phone HOT while off)

Just an FYI,
My 1st sprint GSIII was fine for the 1st month. I could get upto 3 1/2 days of battery with very light usage (mostly standby time). NOt sure what caused what happened next but the phone became extremely warm and the battery life dropped to approx. 2 hours. The phone was very warm even while off for hours!! And it obviously got even hotter while on the charger. The only way to get the phone to return to room temp was to pull the battery and leave it out for a few hours. Turning wifi/data/sync/GPS etc. off did nothing. The odd thing was, the battery was a normal temp. The heat came from the lower part of the phone (where the processor is). It also gave incorrect battery readings. While plugged in it would read "100%" and "charging" the LED stayed red, never turning green. I also could pull the battery and put it right back in and it would read 20-30 % difference VS. when I took it out.
The phone was swapped at a sprint store covered by insurance.
The only thing i did differently usage wise was link the phone to my dropbox account. It seemed to sync normally so i can't confirm dropbox caused the issue. I just can't figure out what the phone was "doing" while it was off. Just thought i'd share the story with the phone. The new 1 is running fine.
I found this today. Appears to be helpful with heating up and improved battery life.
http://forum.xda-developers.com/showthread.php?t=1790061
Let me know what you think.
Sent from my SPH-L710 using xda premium
This doesn't sound good at all. My cousin's GII on AT&T did something similar to this. The phone would be completely turned off and it would vibrate every 10 minutes. Even pulling out the battery and reinstering it made it automatically turn back on and vibrate again and again.
Hopefully this is an isolated issue what you are talking about.
meccadon123 said:
Just an FYI,
My 1st sprint GSIII was fine for the 1st month. I could get upto 3 1/2 days of battery with very light usage (mostly standby time). NOt sure what caused what happened next but the phone became extremely warm and the battery life dropped to approx. 2 hours. The phone was very warm even while off for hours!! And it obviously got even hotter while on the charger. The only way to get the phone to return to room temp was to pull the battery and leave it out for a few hours. Turning wifi/data/sync/GPS etc. off did nothing. The odd thing was, the battery was a normal temp. The heat came from the lower part of the phone (where the processor is). It also gave incorrect battery readings. While plugged in it would read "100%" and "charging" the LED stayed red, never turning green. I also could pull the battery and put it right back in and it would read 20-30 % difference VS. when I took it out.
The phone was swapped at a sprint store covered by insurance.
The only thing i did differently usage wise was link the phone to my dropbox account. It seemed to sync normally so i can't confirm dropbox caused the issue. I just can't figure out what the phone was "doing" while it was off. Just thought i'd share the story with the phone. The new 1 is running fine.
Click to expand...
Click to collapse
What kind of signal are you getting?
Mine was like what you descrbed for a couple days(almost no signal at home) and I was getting ready to return it but didnt have time because I was leaving for Vegas. Long story short when I got to Vegas I upated profile and PRL and havent had a problem since. Maybe the towers in your area are under constrction.
Sent from my GT-N8013 using xda premium
My phone has gotten hot ever since I got it, but it will cool down when I stop using it. I am getting horrible battery life even witha 4300 mah battery. today it wouldnt even last 11 hours. It had 3 hours total usage time on it. I am now trying another 4300 mah battery to see if that is the problem or if its the phone. my reg battery wont last me very long either. I am also using juice defender free version and advanced task killer plus the built in task killer and I cannot get my phone to last very long. With my orig Evo I had the sprint extended battery (2500? mah) and it last me til bedtime with 50% left.
The only time this happened to me was when an badly behaving app "ran away". I would get really bad battery usage at the same time. I could cure it by clearing ram, which shut down all the running apps. Since this hasn't happened to me in a while I'm guessing that whatever app was doing that to my phone has been updated to fix the bug.
My issue was very odd. My phone was normal lasting up to 3 days with very light usage. It would sit for hours at "room temp"..the only thing i did differently was link it to my dropbox accnt. It seemed to sync ok..it was shortly after that i noticed the phone was very warm towards the lower 1/3 of the phone. I thought maybe there was something running or taxing the processor. So after working on it for a few days(turning everything off i.e. wifi/gps/data/sync/etc etc.) the battery got worse and worse. I then unlinked dropbox, stopped all running apps and let the phone sit in airplane mode over night. Still no joy. So i turned the phone off and let it sit for about 6 hours. It was still "very warm" while off!! At that point I pulled the battery for about 2 hours and the phone returned to normal temp. What could the phone be doing while turned off for hours?
The phone was stock and updated. I use an airrave so i dont have signal issues. The processor seemed to be running at full load even while the phone was off. The battery life went from around 3 days to not even 2 hours. The phone did seem to have the known "cell standby" issue(where the counter is reporting an incorrect usage %). While charging, the phone was even hotter to the point of me thinking it would burst. Oddly enough, the battery was at a normal temp. It was no where near the temp of the bottom of the phone(where the processor is located).The new GS3 is running normally so far. The tech at the sprint store couldnt figure the old 1 out so they just replaced it(insurance/no charge).

[Q] How many people have had battery problems with the Galaxy Tab S 10.5 T800?

I've spent the entire evening tonight trying to find out why I'm getting very erratic battery performance on my Tab S 10.5. I've seen the battery jump and drop 10-30% within a half hour, I've seen the battery percentage go UP from 55% to 67% after rebooting it while it wasn't plugged in, and all kinds of other battery level weirdness. I've even seen it lock itself at random and randomly reboot both when plugged in and when running on only battery.
Tonight, I had had enough and did a factory reset, and it got WORSE! After the reset, it went from 10% tom 17% when I unplugged it. Once I did, it rebooted itself and the battery dropped to 0% and shut itself off!
I've seen other people on here complaining about the same battery weirdness, but the threads seem to mix people talking about different Galaxy Tab S tablets. My question is if I return this to Amazon and get a new one, am I likely to have the same problem? Will it be better? Worse?
jfleegle said:
I've spent the entire evening tonight trying to find out why I'm getting very erratic battery performance on my Tab S 10.5. I've seen the battery jump and drop 10-30% within a half hour, I've seen the battery percentage go UP from 55% to 67% after rebooting it while it wasn't plugged in, and all kinds of other battery level weirdness. I've even seen it lock itself at random and randomly reboot both when plugged in and when running on only battery.
Tonight, I had had enough and did a factory reset, and it got WORSE! After the reset, it went from 10% tom 17% when I unplugged it. Once I did, it rebooted itself and the battery dropped to 0% and shut itself off!
I've seen other people on here complaining about the same battery weirdness, but the threads seem to mix people talking about different Galaxy Tab S tablets. My question is if I return this to Amazon and get a new one, am I likely to have the same problem? Will it be better? Worse?
Click to expand...
Click to collapse
either flash stock ROM or replace it
jfleegle said:
I've spent the entire evening tonight trying to find out why I'm getting very erratic battery performance on my Tab S 10.5. I've seen the battery jump and drop 10-30% within a half hour, I've seen the battery percentage go UP from 55% to 67% after rebooting it while it wasn't plugged in, and all kinds of other battery level weirdness. I've even seen it lock itself at random and randomly reboot both when plugged in and when running on only battery.
Tonight, I had had enough and did a factory reset, and it got WORSE! After the reset, it went from 10% tom 17% when I unplugged it. Once I did, it rebooted itself and the battery dropped to 0% and shut itself off!
I've seen other people on here complaining about the same battery weirdness, but the threads seem to mix people talking about different Galaxy Tab S tablets. My question is if I return this to Amazon and get a new one, am I likely to have the same problem? Will it be better? Worse?
Click to expand...
Click to collapse
For me, the biggest drain is the screen and I have it at a very low level. I put it into ultra power saving mode last night before going to bed. The batter level this morning was fine, but GSam Battery Monitor said I had the screen on for 8 hours, whereas the built in batter app shows otherwise.
I'm seeing alot of battery issues for people that root. You play. You pay.
xRevilatioNx said:
I'm seeing alot of battery issues for people that root. You play. You pay.
Click to expand...
Click to collapse
I haven't rooted my Tab. I'm running stock.
Here's another example of what I was seeing. Once it dropped down to 0% last night, I left it plugged in and left it alone. hen I looked at the battery meter, it didn't show a gradual increase in battery level, it showed a huge spike up in the middle of the night. So it charged very slowly, then at some point jumped around 50% or more and continued to charge until it showed 100%.
Today my T800 did something similar, it was full, then unplugged, started to use it and it went to 92% in just 15min so I was like WTF, plugged to the charger and then immediately jumped to 99%, I unplugged and did a reboot and it once it was back was at 99% again, so I charged again to full and I will see later how it's behaving.
I did notice that when this happened it was warmer than usual
Mine is not rooted.
My T800 doesn't behave like that. I'd definitely return it.
xRevilatioNx said:
I'm seeing alot of battery issues for people that root. You play. You pay.
Click to expand...
Click to collapse
Rubbish.
jfleegle said:
I've spent the entire evening tonight trying to find out why I'm getting very erratic battery performance on my Tab S 10.5. I've seen the battery jump and drop 10-30% within a half hour, I've seen the battery percentage go UP from 55% to 67% after rebooting it while it wasn't plugged in, and all kinds of other battery level weirdness. I've even seen it lock itself at random and randomly reboot both when plugged in and when running on only battery.
Tonight, I had had enough and did a factory reset, and it got WORSE! After the reset, it went from 10% tom 17% when I unplugged it. Once I did, it rebooted itself and the battery dropped to 0% and shut itself off!
I've seen other people on here complaining about the same battery weirdness, but the threads seem to mix people talking about different Galaxy Tab S tablets. My question is if I return this to Amazon and get a new one, am I likely to have the same problem? Will it be better? Worse?
Click to expand...
Click to collapse
Mine is doing the exact same thing. Also loses all wifi connections and I have to put in the passkey every time it reboots. It started about a week or so ago. I think I'll just return it.
Guys, see this thread. Tab S 8.4 T705. I had issue with battery too and i managed to settle it by this way.
http://forum.xda-developers.com/showthread.php?t=2841397
xRevilatioNx said:
I'm seeing alot of battery issues for people that root. You play. You pay.
Click to expand...
Click to collapse
Do you even know what rooting is? If you did, you'd know that rooting on its own does nothing to the battery, not only that but it CAN'T do anything to the battery
my battery problems solve (maybe)
Finally after reading dozens of post and trying all kinds of apps to solve the draining and rebooting of mt Tab 5 10.5 t800 I decided to replace the battery so I watched a video on you tube about how to replace the battery and took the back cover off.it was easy I used one of my guitar pics and before I took the battery out I remembered seeing a post here on xda about the battery plastic connector not making good contact so before I took the battery out i disconnected the white plastic connector it just pulls up and off and used a q-tip with some electrical cleaner on it and cleaned the contact and plugged it back in, I charged it to 100% witch I could not do before because it would stop at 98% and put the unit through the paces playing games and videos and doing every thing i could to drain the battery and the first thing I noticed was the battery life was about 5 times greater and it did not drop or reboot yet after 7 hours im at 54 percent battery life .. the screen is more responsive and the unit is running smooth as butter. I am REALLY excited and hope this is the answer to my problems because I really dont want to buy a new battery and find out it does the same thing.

Annoying Battery Issue

My Note 4 is 14mo old and for the last couple months it just shuts off on me even though I have plenty of power left.
I am a light user and usually have enough power for all day use. I rarely use my phone down past 10-15%. I always put my phone on the charger when I go to bed at night when I have somewhere around 20% charge left. If I notice that I might not have enough power to get me through the day I'll put it on the charger somewhere between 30 and 40%.
Lately, like tonight I got a low battery warning at 30% power while I was on the phone. Not even two minutes later it shuts off. When I turn it back on it starts to boot up but then shuts off again. When I put it on the charger it was completely dead. This only happens 3 or 4 times a month but it's annoying because often it happens at the most inconvenient time.
I've also had it shut off and then when I put it on the charger it starts charging at 28% power.
Please let me know what may be going on here and a solution...
Thanks...
tomfrazier said:
My Note 4 is 14mo old and for the last couple months it just shuts off on me even though I have plenty of power left.
I am a light user and usually have enough power for all day use. I rarely use my phone down past 10-15%. I always put my phone on the charger when I go to bed at night when I have somewhere around 20% charge left. If I notice that I might not have enough power to get me through the day I'll put it on the charger somewhere between 30 and 40%.
Lately, like tonight I got a low battery warning at 30% power while I was on the phone. Not even two minutes later it shuts off. When I turn it back on it starts to boot up but then shuts off again. When I put it on the charger it was completely dead. This only happens 3 or 4 times a month but it's annoying because often it happens at the most inconvenient time.
I've also had it shut off and then when I put it on the charger it starts charging at 28% power.
Please let me know what may be going on here and a solution...
Thanks...
Click to expand...
Click to collapse
I had the exact same issue. I had 2 different batteries shutting off at 20-30%!.... Replacing the battery to a brand new one simply fixed it!.... if you are going to order one online try to avoid unknown brands . Also, pay attention there are some fake Samsung batteries claiming to be authentic.
Also if you still have warranty, contact Samsung and they should send you a new one. That's what i also did.
So you think its the battery and not software related? I was thinking software issue because I don't abuse my battery by running it dead and it's an intermittent problem.
I know that the life cycle of Li-ion is greatly reduced by repeated draining to below 10% (my kid's phones suffer from that. Seems like they can't make a battery last more than 6mo) but I've never had a phone battery go bad on any of MY phones including my old Note 2 even after two years. Maybe I just have a bad battery?
tomfrazier said:
So you think its the battery and not software related? I was thinking software issue because I don't abuse my battery by running it dead and it's an intermittent problem.
I know that the life cycle of Li-ion is greatly reduced by repeated draining to below 10% (my kid's phones suffer from that. Seems like they can't make a battery last more than 6mo) but I've never had a phone battery go bad on any of MY phones including my old Note 2 even after two years. Maybe I just have a bad battery?
Click to expand...
Click to collapse
Doesn't matter whether you abuse the battery or not. Some batteries just go bad faster than others. I also think it's your battery.
A factory reset without restoring apps will rule out a software issue though, but since we can't root, it likely isn't anything messing with your battery percent unless it's just an app draining your battery. But even if it were the latter, your battery wouldn't die then start charging at 28%.
Sent from my SAMSUNG-SM-N910A using Tapatalk
Pretty sure this is an actual built in feature. Mines always died at ~20% (since the 5.1.1 update) and once plugged into a charger and rebooted all my running apps and clipboard info is still running as if the phone never died.
My battery is brand new (from warranty replacement) and it still does this so this is why I think it's a "feature" to keep you from losing data in the event of a low battery event. Just my opinion.
It's not a feature. Mine goes all the way to 0% before it dies. I once read to take out the battery, hold the power button for 30 seconds (while the battery is out), then put it back in and see if it helps. This supposedly gets rid of any residual power storage. I don't know if this is a placebo affect by after I did that, my battery now goes all the way to 0 before dieing.
jack man said:
It's not a feature. Mine goes all the way to 0% before it dies. I once read to take out the battery, hold the power button for 30 seconds (while the battery is out), then put it back in and see if it helps. This supposedly gets rid of any residual power storage. I don't know if this is a placebo affect by after I did that, my battery now goes all the way to 0 before dieing.
Click to expand...
Click to collapse
Not exactly a placebo, but not sure if it truly helps. Doing this would clear all electricity stored in any capacitors in the phone. I'm just not sure how this helps.
And my battery goes all the way down to 0% too. It's not normal for the phone to due at any other % (except maybe 1%).
Sent from my SAMSUNG-SM-N910A using Tapatalk

Battery and fingerprint issues

Hi everyone,
I bought the phone on December from Gearbest and I have some issues. First of all the most important one, battery. For some days I've been noticing a very strange behavior, the battery might seem charged at 100% but may turn off at 60%. Also noticed that while charging it goes from 7% to about 34% within half an hour or less, then suddenly goes up to about 60%. I can't be sure anymore if the phone will last when I'm out. Also, sometimes when entering the battery menu, it says it has no available battery data and the diagram only shows it's current battery percent. What can I do to determine if it's an issue with the battery or the charger? Is there a way to calibrate the battery?
Secondly, the fingerprint issue I've had since day 1 but I thought it might be a software problem that an update would fix but that didn't help. I've never added a fingerprint because at the "add a finger" screen the graphic appears but won't recognise any move, after a bit the whole screen freezes and I push the home button to go back.
Any suggestions? I was so unlucky with this order and it was my first Chinese phone...next time I think I'll stick to the large brands...

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