Develop Bugs

Unlocked GSM Galaxy Nexus - No signal al all

Hello,
A bit about my Nexus: Bought it online, it's the Domoco version, unlocked, rooted and been using just fine with many custom ROMs.
So yesterday morning, I was talking on the phone with a friend without any problem. After hanging up for a few hours, when I was about to call someone else, I realized my phone didn't have any signal at all. And it has been like that until now, about 48 hours.
It happened so suddenly without any warning. The phone has never been dropped and everything else working just fine.
So here's what I have tried:
- Restart the phone (multiple times)
- Batter pull (multiple times)
- Factory reset the phone (multiple times)
- Wipe cache and dalvik cache in CWM (multiple times)
- Downloaded SetCPU and set the minimum to 700Mhz (instead of 350Mhz)
- Reflash the ROM and tried with other Custom ROMs (I tried Xenon, Xylon, PA, and Carbon ROMs)
- Reflash the Radio and tried with other Radios too (I tried UILH1, XXLH1, SC04DOMLE3 and some others ...)
- I also went to Tmobile and request a new sim card - same problem.
- I borrowed a sim card from another Tmobile customer to try it on my phone - no signal - but the sim card works just fine on his phone.
I ran out of thing to try and I dont understand what happened ... anyone has an idea or something else for me to try ?
Anyone experience this before ?

Welcome too my hell. I have a playstore one now but my first Gnex was an international one and it has this same issue. Its a PCB problem a warranty would fix. I'm near Chicago and a few people have told me there is an electrical engineer downtown that fixes stuff like this. I don't have a price but I think something like this is your only option. Mine sadly is still a battery charger:thumbdown:
Sent from my Galaxy Nexus using xda premium

I know it sounds stupid, but have you tried toggling airplane mode? I run into the occasional loss of signal when im at work [fair to weak signal in the big metal box], and a reboot is the only thing that fixes it for me. Mines a play store model.

bodh said:
I know it sounds stupid, but have you tried toggling airplane mode? I run into the occasional loss of signal when im at work [fair to weak signal in the big metal box], and a reboot is the only thing that fixes it for me. Mines a play store model.
Click to expand...
Click to collapse
Ah yes, I actually did try that too but forgot to mention. I tried toggle airplane mode on and off, also the 2G only mode on and off. But it didn't help with anything.
Thanks for the suggestion.
JediDru said:
Welcome too my hell. I have a playstore one now but my first Gnex was an international one and it has this same issue. Its a PCB problem a warranty would fix. I'm near Chicago and a few people have told me there is an electrical engineer downtown that fixes stuff like this. I don't have a price but I think something like this is your only option. Mine sadly is still a battery charger:thumbdown:
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
So I guess I have to look for an electrician then, cause I have this phone just a little bit over a year so warranty is a no go for me.
Thanks for the idea.
PS: anyone else has more option for me ? I just wondered if I have bricked my phone ... cause I flashed lots of diff. ROMs to try out but never gotten a bricked phone before, could this be a bricked phone ?

Bricked refers to a phone that does what a brick does: nothing. It doesn't boot, it does not light or attempt to boot, it does nothing. This is a signal issue..I have no prior experience with docomo, but this thread came up on search: http://forum.xda-developers.com/showthread.php?t=1574018, maybe it'd be helpful. Have you converted it to yakju or takju and tried a google factory image?
And this: http://forum.xda-developers.com/showthread.php?t=1554150. If it is a circuit board, it kinda looks like s.o.l., and im sad to say that to you.

I wanted to let you know that I experienced the same issue. I bought the unlocked Docomo Galaxy Nexus, and had it working fine on T-Mobile for half a year, and then suddenly had no signal on Tuesday. Nothing I did - factory reset, battery in and out, sim card in and out - could fix it. Have you tried using different sim cards in your phone to see what works and what doesn't?
I figured out that my phone will accept AT&T, and actually does connect to T-Mobile while roaming (I used an international sim card). But, my phone will say "Cannot find mobile network" when any T-Mobile sim card is inserted.

chowabbajack said:
I wanted to let you know that I experienced the same issue. I bought the unlocked Docomo Galaxy Nexus, and had it working fine on T-Mobile for half a year, and then suddenly had no signal on Tuesday. Nothing I did - factory reset, battery in and out, sim card in and out - could fix it. Have you tried using different sim cards in your phone to see what works and what doesn't?
I figured out that my phone will accept AT&T, and actually does connect to T-Mobile while roaming (I used an international sim card). But, my phone will say "Cannot find mobile network" when any T-Mobile sim card is inserted.
Click to expand...
Click to collapse
I also have the same problem with the docomo phone. ATT Sim card works. Tried other's T-mobile sim cards and it doesn't work. I wonder if somehow the IMEI has been blocked by T-mobile.

wocman said:
I also have the same problem with the docomo phone. ATT Sim card works. Tried other's T-mobile sim cards and it doesn't work. I wonder if somehow the IMEI has been blocked by T-mobile.
Click to expand...
Click to collapse
I know others who bought their GNEX through the Play Store and those work just fine with T-mobile. I tried their sim cards in my phone and it doesn't work. I don't think T-mobile is intentionally blocking the docomo phones, because I'm getting T-mobile through roaming, when I use an international sim. My guess is they're doing something to the cell network that just somehow leaves our configuration out. Hopefully it's temporary, but who knows.
Worse case, I'll just purchase a Nexus 4, because I love 4G data for just $30/month with T-mobile. Anyone else got suggestions?

wocman said:
I also have the same problem with the docomo phone. ATT Sim card works. Tried other's T-mobile sim cards and it doesn't work. I wonder if somehow the IMEI has been blocked by T-mobile.
Click to expand...
Click to collapse
Alright, update on this and there' good news. I called Tmobile and they said my IMEI is actually Blocked. The reason, according to him, is that Tmobile usually sweep the network to clean up all "un-supported" devices, so my device is apparently one of them and therefore got blocked about 2 days ago.
So he said for this, he needs to escalate it to business support and they surely can unblock it for me, but I have to wait until Monday since they don't work on weekend. But well, that's surely a good news. phewwwwwwwwwwwwww !!!
So to all of you guys who are in the same situation, make sure you call Tmobile first before flashing crazy like I did LOL.
Thanks for all the help.

I'd love to know if you are able to get this unblocked and working as I have the same problem as of Tuesday. I was traveling and went into a TMO store, and they told me it was NOT IMEI blocked. In fact they looked at the IMEI and read the page and said 'it was not eligible for blocking'.

I called TMO to see if my phone is IMEI blocked, and through three levels of support the universal answer was no. I'm now fully confused because if it's a hardware issue, why did several people all have the same problem all on Tuesday. For those others who are having issues, can you see the TMO network but not connect to it? That's what I have, I can see TMO and AT&T but haven't been able to connect to either one since Tuesday.

simple23227 said:
Alright, update on this and there' good news. I called Tmobile and they said my IMEI is actually Blocked. The reason, according to him, is that Tmobile usually sweep the network to clean up all "un-supported" devices, so my device is apparently one of them and therefore got blocked about 2 days ago.
So he said for this, he needs to escalate it to business support and they surely can unblock it for me, but I have to wait until Monday since they don't work on weekend. But well, that's surely a good news. phewwwwwwwwwwwwww !!!
So to all of you guys who are in the same situation, make sure you call Tmobile first before flashing crazy like I did LOL.
Thanks for all the help.
Click to expand...
Click to collapse
I'll call up T-Mobile tomorrow and ask if they IMEI blocked my device. I had them reset my signal and give me a new SIM card, but didn't realize it could have been IMEI blocked. I'll give them a call on Monday and let you know what the result is. Maybe it won't be too late to cancel my order on that Nexus 4...

I'm quite confused. I've been told last Thursday in a TMO store and with tech support that I didn't have an IMEI block, and the same with three reps tonight. I know the Sim Card is good, and so I'm being told its a hardware issue. However, several of the same phones had the same issue on the same day, so I can't buy it's a hardware issue. Has anyone with this issue flashed a new or different radio into the phone, either before or after the service loss? I have not, running it as it came out of the box.

I just got off the phone with T-Mobile Support, and they told me the device is not blocked. The reason is that T-Mobile cannot block or unblock devices that are not registered to T-Mobile. So I'm back to square one on this.

chowabbajack - When did you first have a problem, last Tuesday? Did you prior to that do any flashing or radio changes to the phone?
We're in the same spot....

alexwinsberg said:
chowabbajack - When did you first have a problem, last Tuesday? Did you prior to that do any flashing or radio changes to the phone?
We're in the same spot....
Click to expand...
Click to collapse
I did not do any kind of flashing or radio changes prior to Tuesday, when I lost signal.

chowabbajack said:
I did not do any kind of flashing or radio changes prior to Tuesday, when I lost signal.
Click to expand...
Click to collapse
That makes me think its something to do with the radio software, because I am the same the problem overall doesn't seem as large as the number of phones I perceive were bought on the Docomo deal.

Ive been using the docomo version of the nexus as well on tmobile for almost a year and it was since last tuesday when it no longer recieved any singal. with some digging around and too many phone calls, I found that the imei number on the phone is not the same as the one under the battery. i have the generic 004999010640000 imei right now and it not sure how i got it. as i bought it unlocked.
what i have tried:
reboot, battery plug, reinsert sim, factory reset, root and flash, got a new sim card, relocked, unlocked
sim card works on other phones.
also i have called tmobile and samsung endlessly and this is what i got:
tmobile cannot unblock the imei since it is not from them.
samsung is redirecting me to their japan branch.
docomo i cannot reach.
my phone before last tuesday:
unrooted stock 4.2.1
been testing different things to see if there is any way to restore the imei
also using root explorer, i cannot find my efs folder....

I've got the same problem since last Tuesday with my GNex and T-Mobile.
Mine is not from docomo though, but the French phone provider SFR, unlocked through FDocomo apk.
Rooted phone, running 4.2.1., no changes whatsoever in the past month and it worked fine until Tuesday, so I don't think I'm responsible for having no signal.
Honestly, I am relieved to see we are quite a few to have this problem, and also very pissed at T-Mobile for causing all this. What should be the next step then? Is there any chances they fix the issue quickly? If not, I might just go to the competition. I've tried AT&T sim cards and they work fine.

vanessax17 said:
Ive been using the docomo version of the nexus as well on tmobile for almost a year and it was since last tuesday when it no longer recieved any singal. with some digging around and too many phone calls, I found that the imei number on the phone is not the same as the one under the battery. i have the generic 004999010640000 imei right now and it not sure how i got it. as i bought it unlocked.
what i have tried:
reboot, battery plug, reinsert sim, factory reset, root and flash, got a new sim card, relocked, unlocked
sim card works on other phones.
also i have called tmobile and samsung endlessly and this is what i got:
tmobile cannot unblock the imei since it is not from them.
samsung is redirecting me to their japan branch.
docomo i cannot reach.
my phone before last tuesday:
unrooted stock 4.2.1
been testing different things to see if there is any way to restore the imei
also using root explorer, i cannot find my efs folder....
Click to expand...
Click to collapse
I have the exact same generic IMEI number as you, which does not match the number under the battery. I'm not liking the news that you did flash and still no go. I'm a novice at this stuff so please keep us posted.

[Q] No LTE

So i got my note 4 in the mail and i put the sim card i had in my gnex into the phone. Now when i use the N4, i dont connect to LTE, im only connected to 3g. Ive tried switching it to LTE/CDMA but it still wont go. Anyone have any ideas how to fix it?

Glad I'm not the only one having this issue. I called Samsung after trying everything at the Verizon store, including replacing the sim card, and they had no idea. All this means is I get to delay the phone swap another 9-13 business days according to what Samsung told me. Hopefully by then the wizards on here will work their magic and have us not only root but a custom rom to flash. I don't mind TW but I really prefer the control of a custom rom.

steelersnsox said:
Glad I'm not the only one having this issue. I called Samsung after trying everything at the Verizon store, including replacing the sim card, and they had no idea. All this means is I get to delay the phone swap another 9-13 business days according to what Samsung told me. Hopefully by then the wizards on here will work their magic and have us not only root but a custom rom to flash. I don't mind TW but I really prefer the control of a custom rom.
Click to expand...
Click to collapse
idk if it'll help, but a factory reset might do it. Just a suggestion.

Tried that and still no 4g. I've also tried three different sim cards. Still no 4g. Only real option is to get it fixed. Oh well. Still loving my note 2.

steelersnsox said:
Tried that and still no 4g. I've also tried three different sim cards. Still no 4g. Only real option is to get it fixed. Oh well. Still loving my note 2.
Click to expand...
Click to collapse
My note will be here next week lol now I'm scared

Weird....I have LTE

steelersnsox said:
Glad I'm not the only one having this issue. I called Samsung after trying everything at the Verizon store, including replacing the sim card, and they had no idea. All this means is I get to delay the phone swap another 9-13 business days according to what Samsung told me. Hopefully by then the wizards on here will work their magic and have us not only root but a custom rom to flash. I don't mind TW but I really prefer the control of a custom rom.
Click to expand...
Click to collapse
LegoFarmer said:
idk if it'll help, but a factory reset might do it. Just a suggestion.
Click to expand...
Click to collapse
If you ask me, it sounds like the 4G antenna isn't working properly or it could have been a bad batch of phones.

OP Here, i got the problem fixed so heres how.
i plugged in the sim card that came with my phone and noticed that that sim was connecting to 4g, but didnt have a number attached to it. i called verizon and the dude switched my phone number onto the new sim card and now all works fine so if you dont have lte try that and good luck.

benjewman said:
OP Here, i got the problem fixed so heres how.
i plugged in the sim card that came with my phone and noticed that that sim was connecting to 4g, but didnt have a number attached to it. i called verizon and the dude switched my phone number onto the new sim card and now all works fine so if you dont have lte try that and good luck.
Click to expand...
Click to collapse
Yeah unfortunately that didn't work in my case. It's on it's way to being fixed or replaced by Samsung. I'll have it back in a week or so. I've waited this long for it what's another week. Still have my rooted, romed, and custom kerneled Note 2 to use until that comes back.

New USA unlocked SM-G960U1 cannot be used on Verizon

Just bought an unlocked SM-G960U1 from Samsung.com. I used my active SIM card from the old Moto G4 on the S9 and it didn't work. Checked IMEI with Verizon and it said the phone should work perfectly with their network. I talked to tech service by phone and they told me to look for LTE/CDMA in Settings but I only have LTE/3G/2G and such. in settings. What is wrong with the phone? Is it a real unlocked one or they shipped me a wrong model? Please help. Thanks.

Reset the APN settings
then reboot the phone
and make sure you have store bought sim, they do update SIM models and sometimes it can matter.

drago10029 said:
Reset the APN settings
then reboot the phone
and make sure you have store bought sim, they do update SIM models and sometimes it can matter.
Click to expand...
Click to collapse
Thanks for answering. I reset all APNs to default and reboot but it didn't work. It seems the phone does have any setting related to CDMA network.

That phone is perfect for Tmobile and Metro PCS ...
Is Verizon using GSM type phones ?

robertkoa said:
That phone is perfect for Tmobile and Metro PCS ...
Is Verizon using GSM type phones ?
Click to expand...
Click to collapse
No. Verizon is using CDMA.

dennis2018 said:
Thanks for answering. I reset all APNs to default and reboot but it didn't work. It seems the phone does have any setting related to CDMA network.
Click to expand...
Click to collapse
Yep there is definitely something wrong. Maybe I missed it but I don't see where you mentioned getting a new sim. The best option would be going into a Verizon store and getting them to put in a new sim. If that isn't possible get them to send you a new sim.

Tel864 said:
Yep there is definitely something wrong. Maybe I missed it but I don't see where you mentioned getting a new sim. The best option would be going into a Verizon store and getting them to put in a new sim. If that isn't possible get them to send you a new sim.
Click to expand...
Click to collapse
Thanks for the reply. I am using my existing sim card which was purchased two years ago. I will visit a Verizon shop and see if a new sim can do the trick.

New sim card is the solution
Thanks all. A new sim card from Verizon activated the CDMA connection of the new G960U1. I am a happy S9 user now.

dennis2018 said:
Thanks all. A new sim card from Verizon activated the CDMA connection of the new G960U1. I am a happy S9 user now.
Click to expand...
Click to collapse
also for future reference, ive had issues setting to lte/cdma on verizon.. works best for me in global mode

Lol that's literally 1 of the first things i said to check :/

drago10029 said:
Lol that's literally 1 of the first things i said to check :/
Click to expand...
Click to collapse
Yes, I certainly got your advice. The time when I asked the question was the evening but I did go to a Verizon store and get a new sim next day. Thanks again. :good: :highfive:

dennis2018 said:
Thanks all. A new sim card from Verizon activated the CDMA connection of the new G960U1. I am a happy S9 user now.
Click to expand...
Click to collapse
Does your model number change to SM-G960U, after activation with a Verizon SIM or does your ABOUT PHONE section list your S9 as an SM-G960U1?

pizza_pablo said:
Does your model number change to SM-G960U, after activation with a Verizon SIM or does your ABOUT PHONE section list your S9 as an SM-G960U1?
Click to expand...
Click to collapse
If you flash U1 it will remain u1 until you flash u firmware

elliwigy said:
If you flash U1 it will remain u1 until you flash u firmware
Click to expand...
Click to collapse
I've since found that out from Samsung.
Kinda surprised they were correct.

Unlocked, Dual-SIM Note 10+ - No Data on AT&T SIM

So - this is my 1st Dual-SIM phone, and I'm very happy to get away from having to carry 2 different phones (personal on T-Mobile; work on AT&T - in the USA). I thought that everything had been working correctly - until I was away from my Wi-Fi signal. If I have SIM1 selected for data (T-Mobile), everything is fine. If I select SIM2 - I get nothing. It always shows 3G for AT&T even though I'm in a very strong 4G area for AT&T.
I've been through the Access Point Names settings for AT&T and they matched what I found on AT&T's web site. I even duplicated them with a new name to make sure that they were correct - still nothing. I've played around with which slot the SIM card was in as well as only installing one at a time (just AT&T in SIM1, just AT&T in SIM2, etc.) rebooting the phone each time - still no luck.
Hoping for an assist or "things to try" from the community as I don't expect much help from AT&T on an unlocked phones. Any help is very much appreciated!
Thanks!

tmatlack said:
Hoping for an assist or "things to try" from the community as I don't expect much help from AT&T on an unlocked phones. Any help is very much appreciated!
Thanks!
Click to expand...
Click to collapse
Welcome to the DS family. Does SIM card manager show 4G/3G/2G enabled for both SIM's? On my older Note 8 4G wasn't supported simultaneously so you had to manually switch the 2nd SIM to 4G but on my Note 10+ this limitation doesn't exist but still worth checking.

sansnil said:
Welcome to the DS family. Does SIM card manager show 4G/3G/2G enabled for both SIM's? On my older Note 8 4G wasn't supported simultaneously so you had to manually switch the 2nd SIM to 4G but on my Note 10+ this limitation doesn't exist but still worth checking.
Click to expand...
Click to collapse
4G/3G/2G is selected for both SIM's, but still only shows 3G for the AT&T SIM.

tmatlack said:
4G/3G/2G is selected for both SIM's, but still only shows 3G for the AT&T SIM.
Click to expand...
Click to collapse
That would've been too easy. Do you observe the same behavior if you swap the SIM card positions? Also what if you put in just the AT&T SIM by itself (i.e. does it ever get 4G in either slot)?

sansnil said:
That would've been too easy. Do you observe the same behavior if you swap the SIM card positions? Also what if you put in just the AT&T SIM by itself (i.e. does it ever get 4G in either slot)?
Click to expand...
Click to collapse
I've tried both slots with just the AT&T SIM - never get data and never anything but 3G. Strange thing is calls and texts go through...

Hmm, that sounds like it's missing an LTE band it needs to get 4G with AT&T. I don't have an AT&T SIM hand to test with but for the non-US Samsung phones don't have full support for the frequency bands US carriers use (I'm assuming you have an intl phone so correct if wrong.).

I have the dual SIM and get LTE on ATT. I reckon you need to contact ATT and tell them you are using a note 10+ and need LTE enabled.

ekerbuddyeker said:
I have the dual SIM and get LTE on ATT. I reckon you need to contact ATT and tell them you are using a note 10+ and need LTE enabled.
Click to expand...
Click to collapse
Spent 2 hours on the phone with them last night. They had me set up the Access Point names over & over - no luck. They suggested I buy an AT&T branded phone. Big help...

I once came from another device to another device and had the wrong kind of sim for 4G/LTE. Or maybe the sim is damaged, or it's just registered wrong.
So: try Hard reset the device AND get a replacement sim card from ATT (can get them at the store and don't let them sucker you into paying for it). Perhaps that will do it.

Came across the post below - I do have an old AT&T SIM card (6 or 7 years?). Looks like an Android 9 update at some point caused issues with older AT&T SIM cards. I'm heading out to get a new SIM from AT&T tonight... Thanks for the attempts at helping - I'll update tonight and let you know how it goes. May be in for a fight - it's a corporate phone and I'm not authorized on the account...
https://forums.att.com/t5/Apple/Cellular-data-not-working/td-p/5731162

What's the update?
I'm in same boat well I have att work phone and T-Mobile personal. Am thinking of jumping to the international note 10 plus phone for dual SIM

joogle said:
What's the update?
I'm in same boat well I have att work phone and T-Mobile personal. Am thinking of jumping to the international note 10 plus phone for dual SIM
Click to expand...
Click to collapse
So - I was able to get it working. I had been using the same SIM card for 6+ years. However, getting a new one didn't fix the issue.
They said that the IMEI number wasn't coming up as a valid number. I had a One Plus 7 Pro laying around, so I had them register the new SIM card to that phone, and it magically started working (the old Sim didn't work in it, either). After getting that working, I just moved the SIM to the Note 10+, and haven't had any issues, since.

tmatlack said:
Came across the post below - I do have an old AT&T SIM card (6 or 7 years?). Looks like an Android 9 update at some point caused issues with older AT&T SIM cards. I'm heading out to get a new SIM from AT&T tonight... Thanks for the attempts at helping - I'll update tonight and let you know how it goes. May be in for a fight - it's a corporate phone and I'm not authorized on the account...
https://forums.att.com/t5/Apple/Cellular-data-not-working/td-p/5731162
Click to expand...
Click to collapse
tmatlack said:
So - I was able to get it working. I had been using the same SIM card for 6+ years. However, getting a new one didn't fix the issue.
They said that the IMEI number wasn't coming up as a valid number. I had a One Plus 7 Pro laying around, so I had them register the new SIM card to that phone, and it magically started working (the old Sim didn't work in it, either). After getting that working, I just moved the SIM to the Note 10+, and haven't had any issues, since.
Click to expand...
Click to collapse
Do the Samsung pay and rewards app work?

joogle said:
Do the Samsung pay and rewards app work?
Click to expand...
Click to collapse
I don't use Samsung Pay, but it was there lurking on the side (I disabled it). I use the Samsung Shop app for rewards - it works just fine.

tmatlack said:
I don't use Samsung Pay, but it was there lurking on the side (I disabled it). I use the Samsung Shop app for rewards - it works just fine.
Click to expand...
Click to collapse
Thanks what was the exact model number of your phone?
I guess it's time for me to sell my TMobile one and get the international one. I use the Samsung Pay / Cashback and Shop Samsung app from their set

joogle said:
Thanks what was the exact model number of your phone?
I guess it's time for me to sell my TMobile one and get the international one. I use the Samsung Pay / Cashback and Shop Samsung app from their set
Click to expand...
Click to collapse
SM-N9750/DS is the model I bought.

tmatlack said:
I don't use Samsung Pay, but it was there lurking on the side (I disabled it). I use the Samsung Shop app for rewards - it works just fine.
Click to expand...
Click to collapse
tmatlack said:
SM-N9750/DS is the model I bought.
Click to expand...
Click to collapse
Did you notice any signal degradation on T-Mobile with maybe lack of bands?
Lastly where did you buy yours from? If it was eBay what was the seller name?
Thanks

Question Got my fold 4 early, had to send it back! Bootloop?!

So the weirdest thing...got my fold 4 early (Friday the 19th) through tmobile. Inserted my sim card and the second it detected mobile data it went into bootloop. I tried all the troubleshooting
Wiping cache
Wiping data
Physical sim
eSim
But in all my years messing with tech, I've never had a new phone out of the box do this. It's my first Fold, but not foldable...so this is especially disappointing. It works totally fine on wifi tho. Other than that, I've honestly been so impressed with this phone!
Has anyone EVER had a phone do that...especially NIB?!

Can you add your number to an e-sim?
Be prepared though, if it does the same you need to get a new sim card from TMO!
nvm, see you tried e-sim.
Maybe flashing the newest firmware?

Lmfao

erick161 said:
So the weirdest thing...got my fold 4 early (Friday the 19th) through tmobile. Inserted my sim card and the second it detected mobile data it went into bootloop. I tried all the troubleshooting
Wiping cache
Wiping data
Physical sim
eSim
But in all my years messing with tech, I've never had a new phone out of the box do this. It's my first Fold, but not foldable...so this is especially disappointing. It works totally fine on wifi tho. Other than that, I've honestly been so impressed with this phone!
Has anyone EVER had a phone do that...especially NIB?!
Click to expand...
Click to collapse
I have heard you are NEVER supposed to try and put the SIM and run the phone before launch date.

Slicc98 said:
I have heard you are NEVER supposed to try and put the SIM and run the phone before launch date.
Click to expand...
Click to collapse
That makes no sense. It came from the carrier.
Got mine directly from Samsung yesterday and transferred my eSim with tmobile. No issues at all.

Slicc98 said:
I have heard you are NEVER supposed to try and put the SIM and run the phone before launch date.
Click to expand...
Click to collapse
Nah, not a thing. Besides tmobile just followed samsungs lead when they started shipping phones early.
UPDATE:
Got a new one, all is well. Definitely didn't give me the most confidence tho. It reminded me of the days when you'd mess up and flash a bad rom and go into bootloop.