Develop Bugs

Ford SYNC Services & Droid Incredible

Does anyone else have issues using the Ford SYNC Services with their Droid? Everything pairs fine and I can make and receive calls as well as stream music via BT. However, if I try to use their "services" option to check traffic or get directions it will dial in and then when I get to a point where it tries to locate me but just freezes and never completes the task.
Both my wife and I have only had this issue once we bought the Incredible. Our previous phones were the Palm Pre and it never had this issue.
Any help would be appreciated.

km2010 said:
Does anyone else have issues using the Ford SYNC Services with their Droid? Everything pairs fine and I can make and receive calls as well as stream music via BT. However, if I try to use their "services" option to check traffic or get directions it will dial in and then when I get to a point where it tries to locate me but just freezes and never completes the task.
Both my wife and I have only had this issue once we bought the Incredible. Our previous phones were the Palm Pre and it never had this issue.
Any help would be appreciated.
Click to expand...
Click to collapse
I just logged in to post this same issue. So yes I am having the exact same issue. I'm heading over to syncmyride.com to see if there is anything there.

This may be related to limitations with the Bluetooth implementation on the Incredible. I had problems (and crashes) trying to use my Incredible with a Bluetooth GPS device. When I called HTC support, they told me that HTC can only recommend connecting to Bluetooth headsets.
Here is a thread (somewhat technical) which supports the idea that HTC has incomplete Bluetooth support on the Incredible http://community.htc.com/na/htc-forums/android/f/91/t/2336.aspx.
If everyone who has Bluetooth issues takes the time to call HTC support (866-449-8358 in US/Canada) and file a complaint on the issue, maybe this will eventually be fixed.

286 said:
This may be related to limitations with the Bluetooth implementation on the Incredible. I had problems (and crashes) trying to use my Incredible with a Bluetooth GPS device. When I called HTC support, they told me that HTC can only recommend connecting to Bluetooth headsets.
Here is a thread (somewhat technical) which supports the idea that HTC has incomplete Bluetooth support on the Incredible http://community.htc.com/na/htc-forums/android/f/91/t/2336.aspx.
If everyone who has Bluetooth issues takes the time to call HTC support (866-449-8358 in US/Canada) and file a complaint on the issue, maybe this will eventually be fixed.
Click to expand...
Click to collapse
Thanks, I will be calling for sure. I had no issues with previous phones, including non-rooted and rooted Eris with my Alpine BT radio. Now I've had hit or miss connections to the radio, and have even had the radio power off when calls come in. Something is not quite right.

286 said:
This may be related to limitations with the Bluetooth implementation on the Incredible. I had problems (and crashes) trying to use my Incredible with a Bluetooth GPS device. When I called HTC support, they told me that HTC can only recommend connecting to Bluetooth headsets.
Here is a thread (somewhat technical) which supports the idea that HTC has incomplete Bluetooth support on the Incredible
If everyone who has Bluetooth issues takes the time to call HTC support (866-449-8358 in US/Canada) and file a complaint on the issue, maybe this will eventually be fixed.
Click to expand...
Click to collapse
Will definitely continue to call. However, on a side note its not a BT issue b/c I can call straight from my phone as well even if its not paired via BT and I still get the same issues. Seems like many are having tons of q's about the Incredible b/c call waiting times are extremely long.

Finally got through to someone at HTC. No progress there. The claim that its an issue the different companies. Microsoft vs Android. HTC believes that android has blocked MS from using the location features. I do not agree with this and am quite dissatisfied with HTC customer support. I will keep on looking into this issue and hopefully find a solution

Found a Solution
I finally found a solution. This is what I did to get SYNC working:
1: Goto phone settings
2: Select Wireless & networks
3: select BT Settings
4: Select Advance Settings
5:Make sure FTP Server is checked
Now you will be able to use Vehicle health report and other SYNC Services such as Directions, Traffic, etc...
Hope this helps

km2010, That's great. I'll be trying it on the drive home tonight. FTP!?! Why would you even think of trying that?

I know sounds crazy! Lol I figured since SYNC works via voice over data I thought maybe if I enable ftp maybe it will be able to send whatever info is needed. So far no problems and everything is working wonderfully.

It didn't work for me Maybe it's a combination of settings. I tried GPS on and off, but neither made any difference. I'll keep trying.

On my phone I have use wireless network and gps enabled. Also before doing all of this I did a master reset with SYNC and I unpaired/removed SYNC from the BT settings of the Incredible. That way I was able to establish a fresh connection with our vehicle and the Incredible. Hope this helps

It might... I'll try this weekend.

Well I tried it all... Deleted pairing from SYNC, reset the phone, turned on FTP and GPS, paired the phone. And still nothing.
I doubt the GPS setting has anything to do with anything. My old WinMo did not have GPS and it worked perfectly with SYNC. Still it's wierd that yours works and mine doesn't. Could it be the OTA for the phone (I installed it) or updates to SYNC - don't know if there are any.

Our sync is version 3.1. Are you using Google voice. If so the number u set is some 760 area code number.... other than that not sure b/c but my Incredible & my wife's Incredible worked.

not using GV. It dials the 800# fine, it dies when trying to get the vehicle location. Which is very odd! My old phone did NOT have GPS and SYNC worked flawlessly. Even odder - now I can get traffic or directions to work once in every 10 attempts, and never back to back.

I have a new 2010 F-150 and am having the same problem with the HTC Incredible. Ford's solution - use another phone for my free 3 year trial of Traffic.
There must be a fix... hopefully when Froyo hits, this will be resolved!
Jon

jmorisey said:
I have a new 2010 F-150 and am having the same problem with the HTC Incredible. Ford's solution - use another phone for my free 3 year trial of Traffic.
There must be a fix... hopefully when Froyo hits, this will be resolved!
Jon
Click to expand...
Click to collapse
Our vehicle is a 2010 as well. Have you tried:
1: Remove and unpair Sync in the Incredible's settings
2. Delete all devices from your vehicle by going to BT Setting on you Truck's stereo and select delete all
3. Then turn BT off on your phone
4. Turn BT back on on you phone
5. Make sure Sync in not listed as an added device, if it is still listed try to unpair/remove it until it is no longer listed as an added device.
6. If SYN has been successfully unpaired and deleted from the phone, then Goto phone settings Select Wireless & networks, then select BT Settings, Select Advance Settings, and Make sure FTP Server is checked
7. Repair the phone to you Truck and it should work.
Now you will be able to use Vehicle health report and other SYNC Services such as Directions, Traffic, etc... This worked for both my Incredible and my wife's Incredible. Our friends who tried this had success as well.
Hope this helps

km2010 said:
Our vehicle is a 2010 as well. Have you tried:
1: Remove and unpair Sync in the Incredible's settings
2. Delete all devices from your vehicle by going to BT Setting on you Truck's stereo and select delete all
3. Then turn BT off on your phone
4. Turn BT back on on you phone
5. Make sure Sync in not listed as an added device, if it is still listed try to unpair/remove it until it is no longer listed as an added device.
6. If SYN has been successfully unpaired and deleted from the phone, then Goto phone settings Select Wireless & networks, then select BT Settings, Select Advance Settings, and Make sure FTP Server is checked
7. Repair the phone to you Truck and it should work.
Now you will be able to use Vehicle health report and other SYNC Services such as Directions, Traffic, etc... This worked for both my Incredible and my wife's Incredible. Our friends who tried this had success as well.
Hope this helps
Click to expand...
Click to collapse
I have tried ALL these steps, however not it this specific order. I have ran a health report as well as been able to occasionally receive directions (3 times) but it has never been on a consistent basis.
I will try these steps tonight, thank you for your time and advice - its much appreciated.
Jon

Not entirely sure but it may have to be in exact order. At least that's how I got it working.
Sent from my ADR6300 using XDA App

km2010 said:
Not entirely sure but it may have to be in exact order. At least that's how I got it working.
Sent from my ADR6300 using XDA App
Click to expand...
Click to collapse
Tried your suggestions, unfortunately - no of them worked. I was able to use my wifes Samsung SAGA - so I know its not a harware issue on the vehicle.
Thanks for trying to help!
Jon

Mobile Network Traffic despite WLAN connected

Hi,
when my HOX is lying near by PC Speakers, i can hear Internet Traffic over EDGE/UMTS excatly all 3 Minutes. (I hope u can understand what i mean)
I´m wondering about that bescause WIFI is active and connected, and i never had this with my DHD.
Due to optimizing Battery life, i disable mobile Network manually when i´m at home and have WIFI connected.
I use ARHD 9.1.0 with stock Kernel and EQS + APM + %Batterycircle + Autobrighness by jotha.
Baseband: 2.1204.135.20
Build; 2.17.401.2 CL89015
Any Ideas whats generating this traffic and why the HOX don´t use WIFI for that?

its normal gsm traffic. like if somebody sent you an sms, you would hear that sound. not sure why it didn't do it with dhd and now does with hox, but either way, shielded speakers are there to solve that problem. as for adapting your current speakers to shield them, not sure if its possible or not though.

lawrence750 said:
its normal gsm traffic. like if somebody sent you an sms, you would hear that sound. not sure why it didn't do it with dhd and now does with hox, but either way, shielded speakers are there to solve that problem. as for adapting your current speakers to shield them, not sure if its possible or not though.
Click to expand...
Click to collapse
Thanks for your Answer, but i don´t hear that Traffic if mobile Network is disabled, so i thinkt it can´t be "normal GSM Traffic".

oh i see what you mean..
might be network location services?
settings>location>google's location service.
i know the location services use wifi as well, but it might use mobile network in conjuction even if connected to wifi.. try disable that and see if it continues.

lawrence750 said:
oh i see what you mean..
might be network location services?
settings>location>google's location service.
i know the location services use wifi as well, but it might use mobile network in conjuction even if connected to wifi.. try disable that and see if it continues.
Click to expand...
Click to collapse
Thanks again, tested, but unfortunately the traffic is still there

try download osmonitor, might be other apps more specific that can help, but osmonitor should do the trick i hope.
set your screen not to turn off, just for ease..
goto the connections tab, process tab will also be useful and watch it until the noise happens. you're looking for either a process, that jumps to the top of the list when the sound happens (spike in cpu usage), and then does it every time the sound happens, or a connection, that ISN'T your local or external wifi ip address, but also has similar behaviour, ie the connection is created when the sound occurs, and is then gone a minute later.. (the connection should show an app name)
if you find an app that looks like it could be causing it, then try to uninstall it temporarily to see if it fixes the issue. if it does fix the problem, the next step would be to contact the developer of that app to request a fix for it. it could however be a system process causing the problem.
failing the above, you could try the same sort of diagnostics, but with logcat instead. i don't actually know how to initiate logcat, i'm sure a google will tell you how though.

Thanks again! (i´ll hit the Button )
Okay, got that app installed.
Unfortunately the Sound DOES NOT appear all 3 Minutes when the Display is on.
When it starts and i unlock my screen i cant see any new entries in the Connectionstab.
Processes the same, but "Android System" shortly came on Top. (maybe the Display Unlock is the Reason for that?)
BTW: Why i got 2 permanent open Connections?
1. Google Bookmark-Sync (Whois -> Google)
2. Downloadmanager (Whois -> "The New York Internet Company")
Not idea what that could be.

blahquader said:
Thanks again! (i´ll hit the Button )
Okay, got that app installed.
Unfortunately the Sound DOES NOT appear all 3 Minutes when the Display is on.
When it starts and i unlock my screen i cant see any new entries in the Connectionstab.
Processes the same, but "Android System" shortly came on Top. (maybe the Display Unlock is the Reason for that?)
BTW: Why i got 2 permanent open Connections?
1. Google Bookmark-Sync (Whois -> Google)
2. Downloadmanager (Whois -> "The New York Internet Company")
Not idea what that could be.
Click to expand...
Click to collapse
you should be able to set the display to never turn off in settings>display and gestures
i don't think it'll be very easy if even possible to find it if the screens off (the spike would only be there for a second or 2, by the time it's unlocked etc it will have disappeared)
the other connections, first one is probably the google account sync, and not sure about download manager, maybe something got stuck, you could try clearing data for the download app, but to be honest i doubt that they're any problem anyway so probably nothing to worry about
edit: the download manager bit judging by the whois could be an app relating to that? do you have anything similarly named installed?

lawrence750 said:
you should be able to set the display to never turn off in settings>display and gestures
i don't think it'll be very easy if even possible to find it if the screens off (the spike would only be there for a second or 2, by the time it's unlocked etc it will have disappeared)
the other connections, first one is probably the google account sync, and not sure about download manager, maybe something got stuck, you could try clearing data for the download app, but to be honest i doubt that they're any problem anyway so probably nothing to worry about
edit: the download manager bit judging by the whois could be an app relating to that? do you have anything similarly named installed?
Click to expand...
Click to collapse
This is crazy - when the screen is on, the sound isnt audible. It only happens when the screen is off.
In the Connections Tab is only one Connection without my WiFi-IP, and whois shows me its a DNS Server from my Carrier (vodafone).
In the Process Tab i can see that "System" comes up on Top for ca 2 seconds, further no action.
The 2 Connections which stays established:
Clearing the Donwloadmanager Data was a Success... Thanx again.
The Connection to Google from "Google Bookmark-Sync" is still there. Gmail Sync is deactivated in accounts.
I think i´ll give it up and live with it

Bluetooth Call Log problems.

Recently my car stereo stopped syncing the phone book and call log from my GSM Galaxy Nexus. I don't know how or why. It simply stopped working. I want to reset the connection, i tried unpairing but this didn't work. I want to actually delete the connection from the phones memory. As of now whenever I click on Bluetooth, JVC Unit is always listed there. When I first established a connection it asked if it was ok to share my phones call log and phone book, and gave a check box to remember my response for next time. I cliked OK and REMEMBER and everything was fine. Now I think it could be possible that somehow it has been set to "NO" and "Remember"(although that would be weird since I didn't mess with it) thus no matter how many times I connect, it always refuses to share. I don't know if this is really the problem, or how to fix it. Any ideas? FYI the phone works fine through Bluetooth it just has no history or data in the phone log and phone book functions.

Have you updated the ROM?
Landara said:
Recently my car stereo stopped syncing the phone book and call log from my GSM Galaxy Nexus. I don't know how or why. It simply stopped working. I want to reset the connection, i tried unpairing but this didn't work. I want to actually delete the connection from the phones memory. As of now whenever I click on Bluetooth, JVC Unit is always listed there. When I first established a connection it asked if it was ok to share my phones call log and phone book, and gave a check box to remember my response for next time. I cliked OK and REMEMBER and everything was fine. Now I think it could be possible that somehow it has been set to "NO" and "Remember"(although that would be weird since I didn't mess with it) thus no matter how many times I connect, it always refuses to share. I don't know if this is really the problem, or how to fix it. Any ideas? FYI the phone works fine through Bluetooth it just has no history or data in the phone log and phone book functions.
Click to expand...
Click to collapse
I am having the same problem on Sensation XE. It seems that with some ROMs it communicates without problems, in other cases it does not show call logs. Try to figure out what you've changed. Have you accepted any OTA?
Ciao
Rob

Unfortunately Bluetooth has stopped

Within the last week I've started to experience an error that says "unfortunately bluetooth has stopped" dozens of times per day. If I am in a public place like a mall or an airport then the error happens literally about every 5 minutes. When the error happens I can look at my settings and see bluetooth has been turned off and it will automatically turn back on until the error happens again. I am stock and not rooted.
I've researched on the Internet and this error appears to be related to a Bluetooth bug in Android 4.4.2. Apparently every time the phone sees a Bluetooth device, it registers that device in a log regardless of whether you connect to it or not. Once the log reaches some high number that from memory is somewhere near 2000 devices, the error occurs because the bug is that the log doesn't flush itself and can't handle the next device that sees.
That matches my experience. I can connect to my own Bluetooth devices including my android wear watch but when I am in public, presumably where there are a lot of Bluetooth Beacons, I will start having the error in my android where watch dropping offline. At that point the only thing that you can do is restart the phone and it will work again until it sees another Bluetooth device. It's a horrible bug.
The only way to reset the log appears to be to reset your phone. With me being stock and not rooted, are there any options for a mass backup and restore of my phone's apps and data without having to actually set the phone up again and deal with each app individually? I'm going to be getting the new LG flex 2 when it comes out so I don't want to spend much time on this but would love to fix it if it was easy.

It's ASTONISHING Google has not offered a fix for this HUGE bug, which is affecting thousands of people.
Shame on them.

I was having the same problem. A quick google search said to go into the Settings, Application Manager, All, Bluetooth and reset the Bluetooth app. I went ahead and cleared data and cache. Hopefully this works. I really don't want to do an FDR.

I'm having the same issue although I tried clearing the data and cache, forced stop the restarted my phone - when my phone came back up it still had my other 2 bluetooth devices in the memory so I thought that by forcing stop it somehow didn't really clear the cache and data so I then cleared those again and then when back to the bluetooth app - they were still there even though I specifically cleared the data. Then I tried clearing and then just restarting the phone after it cleared - to now avail. : (
I've been searching for an answer to this problem because I have bluetooth speakers I want to connect to but every time it gets to the searching for devices and it sees it the bluetooth app crashes and then restarts and crashes when I hit the search for devices again. over and over again!
This totally BLOWSl -

Phone keeps asking for permission to share contacts with bluetooth device

Dear XDA community,
since quite a while now I am having an annoying issue when getting in the car. As soon as the handsfree system pairs with my phone I get the popup on the HTC if I want to allow to share my phone contacts with the car (BMW). This issue is persistent even after getting into my second car (TOYOTA).
Ive have so far deleted the pairing on the cars and phone side and re-paired the device countless times. Obviously I have also marked the checkbox "dont ask me again" everytime. I have even tested it without marking the box. No matter what I do...the phone wont remember that I always want to share my contacts with the car / or any other BT device in that respect.
Any advice? The phone is S-OFF and rooted, but I really would like to avoid to reset and start with everything from scratch.
Cheers,
eivissa

eivissa said:
Dear XDA community,
since quite a while now I am having an annoying issue when getting in the car. As soon as the handsfree system pairs with my phone I get the popup on the HTC if I want to allow to share my phone contacts with the car (BMW). This issue is persistent even after getting into my second car (TOYOTA).
Ive have so far deleted the pairing on the cars and phone side and re-paired the device countless times. Obviously I have also marked the checkbox "dont ask me again" everytime. I have even tested it without marking the box. No matter what I do...the phone wont remember that I always want to share my contacts with the car / or any other BT device in that respect.
Any advice? The phone is S-OFF and rooted, but I really would like to avoid to reset and start with everything from scratch.
Cheers,
eivissa
Click to expand...
Click to collapse
Why not just share the contacts? It wants to do that for voice dialing.

That is what I want it to do. Every time without asking me again and again!