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Hey all,
I'm becoming increasingly frustrated with my Note 7 (recall replacement one).
1. It lags like HELL! I've done all the animation scaling off/force GPU rendering etc, but I shouldn't have to. Just a simple thing like pulling down the notification bar noticeably lags every couple of times.
2. I use Android Auto, which I always have to reconnect manually to use (never did on the S7).
3. When listening to Spotify over Android Auto, I occasionally get stutter/glitches in the sound. Once the glitch was so bad the phone froze and it had to be reset.
4. The thing gets hot. Annoyingly hot, even if I'm just browsing Chrome, or reading G-mail etc. It's not like I'm gaming!!
5. WiFi is very sporadic. The connection is rock solid, but often it will be downloading an app...sit at 100% of download and progress no further. This happens quite frequently.
With all the above, (bar number 2), none of it applied to the pre-recalled Note 7.
I'm frustrated to say the least. Does anyone else get any of this whatsoever? I can't go through not having a phone again, or sending this for what Samsung will insist on a repair. This phone is jinxed and I'm gutted.
Any suggestions (bar a hard reset haha) will be greatly received.
PS. I have disabled loads of apps with the AppDisabler to try and help it along but I think there's an issue with the RAM or some of the internal modules (at a guess). Thanks all
I have just managed to reduce the lag quite a bit by uninstalling Samsung Good Lock (which was forced upon me earlier today)! I liked it, but serious lag creation!
Did you use Smart Switch to change phones? I've found quite a few apps don't like to be transferred. Android Auto apps don't move right via Smart Switch and I had to uninstall/reinstall them.
Be careful what you disable. Some of Samsung's seemingly benign system apps are called by other apps and if they don't respond are constantly polled. That could cause a lot of background processes and may be a source of your overheating. My pre-exchange phone did what you're describing the first couple of days after I set it up. It would maybe once or twice a day get blocky when scrolling as if something was running in the background. The (U.S.) PH1 update made it go away. But we're S-820 in the U.S. and I think you guys are Exynos. So different problems different solutions.
Thanks for your reply Barry. Actually not Smart Switch, but I let it restore my 100+ apps from my previous Note 7 (near the end of the initial set up). The apps were downloading but strangely, every so often nothing was happening after they'd reached 100% downloaded, just before "installing..." (over WiFi). I cancelled that specific app and the restore continued (this happened over and over). Turning WiFi on and off sorted it temporarily but I couldn't download more than 3/4 without this really strange issue.
I also observed the longest lag ever! I went into the OS update screen, pressed update and the device didn't respond. 5 mins later while doing something completely different, the update screen popped up about 12 times (as I'd pressed it 12 times 5 mins previously). This happened again after a reboot too!
Now, I've just bitten the bullet and performed a hard reset. This time the WiFi seems great, although now I'm speculating that it was getting stuck at 100% post download perhaps because the security thing was having trouble scanning it for malware prior to install.
I also take your note re:disabling stuff! I'm going to do something unheard of and just try it stock for a bit and see how it goes. For such amazing hardware, the fact my note 3 was running 10 times smoother means something drastic is going on. I hope this hard reset is the end of it!
Chances are the hard reset won't do anything, though I hope you have better luck than I did. I went through three phones (on my 4th). I did the hard reset as soon as I picked up the 2nd handset and onward before I did anything with the phone. Sadly you should not have to disable anything, the phone should just work for 900.00. Some will say otherwise.. Wi-FI is good for me but the reception is garbage. On various phones with T-MO including other android devices that colleagues have - they get 4/5 bars and usually double the download speed on Speedtest. The head I had on the first I don't get as bad on this one. But the lag I do...
Did you get the update from your provider as well?
I just picked up my replacement Sprint Note7 today so not much time with it though seems identical except 1 small issue. I had my first Note 7 rooted, Viper4Android and Dolby Atmos flashed along with Xposed and it worked flawlessly. The replacement Note fails with binary invalid using the exact same odin version, Sun7 systemless root etc that I have on my pc from the first Note 7 and the second Note 7 was given to me not updated, in other words its on the exact same firmware as the first one!
I am very proficient with rooting, adb, etc and this has me baffled.
Has anyone successfully rooted a replacement N930p that came with PH9? using freeza's guide?
jonboyuk said:
Thanks for your reply Barry. Actually not Smart Switch, but I let it restore my 100+ apps from my previous Note 7 (near the end of the initial set up). The apps were downloading but strangely, every so often nothing was happening after they'd reached 100% downloaded, just before "installing..." (over WiFi). I cancelled that specific app and the restore continued (this happened over and over). Turning WiFi on and off sorted it temporarily but I couldn't download more than 3/4 without this really strange issue.
I also observed the longest lag ever! I went into the OS update screen, pressed update and the device didn't respond. 5 mins later while doing something completely different, the update screen popped up about 12 times (as I'd pressed it 12 times 5 mins previously). This happened again after a reboot too!
Now, I've just bitten the bullet and performed a hard reset. This time the WiFi seems great, although now I'm speculating that it was getting stuck at 100% post download perhaps because the security thing was having trouble scanning it for malware prior to install.
I also take your note re:disabling stuff! I'm going to do something unheard of and just try it stock for a bit and see how it goes. For such amazing hardware, the fact my note 3 was running 10 times smoother means something drastic is going on. I hope this hard reset is the end of it!
Click to expand...
Click to collapse
Yea disabling seems like a great idea at first but it actually creates problems. I run it completely as is except uninstalling the preloaded games. Didnt disable anything. Disabling stuff caused massive lag on my note 5 and same with note 7.
Thanks chaps.
I've gotta say, the hard reset has made the world of difference. Which to me is strange, I've never had to hard reset a new device, but it's done the trick.
Regarding the disabling of services, there must be *some* that are safe to disable? I agree if you're tinkering with potentially integral things like S-Voice it's not a good idea. But then stuff like OneDrive surely that's okay? Maybe, things like the Disabler package are a bad plan. You can disable software by default without it, but only certain apps. Maybe that's why Samsung prevent the disabling of certain bloat...?
jonboyuk said:
Thanks chaps.
I've gotta say, the hard reset has made the world of difference. Which to me is strange, I've never had to hard reset a new device, but it's done the trick.
Regarding the disabling of services, there must be *some* that are safe to disable? I agree if you're tinkering with potentially integral things like S-Voice it's not a good idea. But then stuff like OneDrive surely that's okay? Maybe, things like the Disabler package are a bad plan. You can disable software by default without it, but only certain apps. Maybe that's why Samsung prevent the disabling of certain bloat...?
Click to expand...
Click to collapse
I only disable the useless apps, such as all the Microsoft bloat (OneDrive, Excel, Word, etc), Facebook (and all its services), and any Carrier bloat.
GibMcFragger said:
I only disable the useless apps, such as all the Microsoft bloat (OneDrive, Excel, Word, etc), Facebook (and all its services), and any Carrier bloat.
Click to expand...
Click to collapse
Disabling facebook services will broke gear VR.
It's a tricky one! I guess it's a bit of trial and error.
yussuf007 said:
Disabling facebook services will broke gear VR.
Click to expand...
Click to collapse
That's cool. I have no interest in Gear VR.
I have heard somethings about latest version of chrome causing batt drain, could possibly contribute to lag also, I cant tell much as I am expecting my note 7 exchange, but I have seen some posting about it
Have no problems when I used package disabler and chose "disable all bloat"...but after doing that, I looked through the list and enabled around 3 to 5 that I thought didn't need disabling.
No problems since.
Oh...that option doesn't disable facebook, messenger, hangouts etc. So if you don't use those, you need to add them.
Thanks all. Well, after all that, and a hard reset my phone is running perfectly again. Then, this morning I received this from Oculus...
"We recently pushed an Oculus Software update that has inadvertently caused some people to experience phone performance issues."
I haven't put my phone into my Gear VR since the hard reset and I can almost guarantee it was that blimmin thing. Samsung have also updated their Good Lock app to remove lag yesterday!
Damn you Oculus!
Oh..and strangely, the first few hours I got the phone..it got pretty hot...especially since I was using it while charging. I turned off fast charging and no difference. Anyways I just cooled it down w the aircon now and then.
Long story short, it doesn't get hot anymore.
Maybe it's because I used package disabler snd greenify...but whatever I do...Even while charging..it barely gets warm...
Shrugs
koppee1 said:
Oh..and strangely, the first few hours I got the phone..it got pretty hot...especially since I was using it while charging. I turned off fast charging and no difference. Anyways I just cooled it down w the aircon now and then.
Long story short, it doesn't get hot anymore.
Maybe it's because I used package disabler snd greenify...but whatever I do...Even while charging..it barely gets warm...
Shrugs
Click to expand...
Click to collapse
Yea they always get very hot for the first few hours while installing all the new apps! I'm not sure you need Greenify these days do you, since android tends to close apps that are not in use (giving you the same options as Greenify)?
Simples
Wipe data start again.
Set up as new phone and download apps again
Sent from my SM-N930F using XDA-Developers mobile app
ChimpNippl3s said:
Simples
Wipe data start again.
Set up as new phone and download apps again
Click to expand...
Click to collapse
^^^^^
This. I just spent two days doing that and its like a totally different phone. I started a thread highlighting my experiences.
i am quite annnoyed with the lag too. it's nothing too bad, but there's noticeable keyboard lag, and whenever you go into settings to search for something, it takes like two seconds to load. i don't even think this is a case by case situation here, this phone just isn't as fast as a oneplus 3, lg g5 or iphone 7 plus. again, it's not terrible, it's just not the fastest or smoothest.
Almost every Samsung android phone I've own has this problem after using it for a period of time. I've had the note 10+ since launch and the dreaded issue has return.
For some apps, I would tap the notification for the app. It would take a few minutes before the app will open.
Anyone has this issue?
I've had it on my note8, Note9 and now the note10+.
Hard reset will fix it but I don't want to reset and start again..
Continuation from note 8 thread: https://forum.xda-developers.com/galaxy-note-8/help/app-lag-clicking-notification-t3781356/page2
I don't have this issue.
Some people prefer to perform an hard reset as soon as they got the phone, before starting using it for the first time ; maybe they had some issues like yours at first, then wanted to avoid them.
Personally I didn't got any at first run.
That's odd, I have not experienced what you say in any of my samsung devices dating from my beloved S3 to this note10+
Yes..i am so confuse why it happens.. When the phone is new or just had a hard reset.. I don't have the issue.. Over time I always get it.
I also have this issue and it's incredibly annoying. Apps will take a full minute to open after being tapped on from the notifications banner. I too have had all but one Note product since the original (skipped the 2nd gen), but this is the first I can recall this issue happening. I'm also experiencing the issue of Google Play store apps getting stuck at 99% or 100% and not installing for 10 minutes or longer.
Is it all apps or certain apps only? Are you running stock or rooted? Exynos or Snapdragon? I haven't seen this issue shown up in a while, but have had it happen on Android devices in general in the past.
aarick said:
Almost every Samsung android phone I've own has this problem after using it for a period of time. I've had the note 10+ since launch and the dreaded issue has return.
For some apps, I would tap the notification for the app. It would take a few minutes before the app will open.
Anyone has this issue?
I've had it on my note8, Note9 and now the note10+.
Hard reset will fix it but I don't want to reset and start again..
Continuation from note 8 thread: https://forum.xda-developers.com/galaxy-note-8/help/app-lag-clicking-notification-t3781356/page2
Click to expand...
Click to collapse
Aaron J said:
I also have this issue and it's incredibly annoying. Apps will take a full minute to open after being tapped on from the notifications banner. I too have had all but one Note product since the original (skipped the 2nd gen), but this is the first I can recall this issue happening. I'm also experiencing the issue of Google Play store apps getting stuck at 99% or 100% and not installing for 10 minutes or longer.
Click to expand...
Click to collapse
I don't have this issue, but as @dhorgas, more info would be helpful if it's a problem that can easily be fixed.
Two have the issue here, It could be a common app both of you are running.
lennie said:
I don't have this issue, but as @dhorgas, more info would be helpful if it's a problem that can easily be fixed.
Two have the issue here, It could be a common app both of you are running.
Click to expand...
Click to collapse
It seems to be related to pendingIntent type notifications as if I tap a notifications that is a collapsed version of all the notifications, the app will load instantly. Have a look at this video I created:
(I didn’t include the tap showing on screen unfortunately, will attempt to do another video next time)
Initial tap was when the notification is collapsed for reolink and that will just open up the app. Happens instantly.
I close the app, expanded the notification and click on specific notification
The app doesn’t open until 8 minutes + later towards the end of the video.
Issue is happening across a fair few apps so I doubt it's common app..
I also have the issue of delayed notifications as discussed here:
https://eu.community.samsung.com/t5...ue-affecting-all-range-of-Samsung/td-p/738070
dhorgas said:
Is it all apps or certain apps only? Are you running stock or rooted? Exynos or Snapdragon? I haven't seen this issue shown up in a while, but have had it happen on Android devices in general in the past.
Click to expand...
Click to collapse
Stock on exynos
Aaron J said:
I also have this issue and it's incredibly annoying. Apps will take a full minute to open after being tapped on from the notifications banner. I too have had all but one Note product since the original (skipped the 2nd gen), but this is the first I can recall this issue happening. I'm also experiencing the issue of Google Play store apps getting stuck at 99% or 100% and not installing for 10 minutes or longer.
Click to expand...
Click to collapse
Have the same issue with the play store. One way to speed it up is to force close play store... Then reopen it..
The app will redownload and should install this time.. Not always..
Quick update: Got fed up and did a factory reset and restored everything. Everything's working fine now. Obviously that's a last resort, but so far it's the only solution I've seen.
aarick said:
It seems to be related to pendingIntent type notifications as if I tap a notifications that is a collapsed version of all the notifications, the app will load instantly. Have a look at this video I created:
(I didn’t include the tap showing on screen unfortunately, will attempt to do another video next time)
Initial tap was when the notification is collapsed for reolink and that will just open up the app. Happens instantly.
I close the app, expanded the notification and click on specific notification
The app doesn’t open until 8 minutes + later towards the end of the video.
Issue is happening across a fair few apps so I doubt it's common app..
I also have the issue of delayed notifications as discussed here:
https://eu.community.samsung.com/t5...ue-affecting-all-range-of-Samsung/td-p/738070
Click to expand...
Click to collapse
Wow. That would drive me crazy. Try backup, hard reset and restore like @Aaron J did and see if that fixes the issue.
lennie said:
Wow. That would drive me crazy. Try backup, hard reset and restore like @Aaron J did and see if that fixes the issue.
Click to expand...
Click to collapse
Yes.. It will fix it.. But it's temporary..
The issue won't happen straight away.. It takes a few weeks/months and will return.. It has happened to me from the note 8, note 9 and now note 10+.
Initially everything will be good and fast.. Then eventually issue will return..
So need to try to get to the root of it..
Aaron J said:
Quick update: Got fed up and did a factory reset and restored everything. Everything's working fine now. Obviously that's a last resort, but so far it's the only solution I've seen.
Click to expand...
Click to collapse
Hope the issue doesn't return for you.. It always returns for me..
I have been dealing with 3 issues in my phone:
-delayed notifications
-slow app opening when tapping notifications
-apps installation through play store delayed after download
So recent development, I have been following this thread on Samsung forums regarding delayed notifications
https://eu.community.samsung.com/t5...ting-all-range-of-Samsung/td-p/738070/page/28
Have tried all the fixes which has given minor relief..
But the last suggestion to disable dynamic lock on windows 10 seems to have fixed the issue for me. Early days but all 3 issues have not reoccured yet today.. Usually my Samsung reminders will not show until I reboot. But today been good so far.
Apps install instantly and apps open from notifications straight away..
Will report back in a few days if anything changes..
aarick said:
I have been dealing with 3 issues in my phone:
-delayed notifications
-slow app opening when tapping notifications
-apps installation through play store delayed after download
So recent development, I have been following this thread on Samsung forums regarding delayed notifications
https://eu.community.samsung.com/t5...ting-all-range-of-Samsung/td-p/738070/page/28
Have tried all the fixes which has given minor relief..
But the last suggestion to disable dynamic lock on windows 10 seems to have fixed the issue for me. Early days but all 3 issues have not reoccured yet today.. Usually my Samsung reminders will not show until I reboot. But today been good so far.
Apps install instantly and apps open from notifications straight away..
Will report back in a few days if anything changes..
Click to expand...
Click to collapse
So ... did this do it? I've been dealing with this for a LONG time. My Note 8 started this crap after the 9 'upgrade', motivated me to get a new Note 10. A few months later, the SAME exact problem is cropping up.
Slow notification reactions, stuck installs, notifications coming in repeatedly, notifications coming in late all at once.
If this isn't resolved soon, my next phone will definitely not be a Samsung.
nokster said:
So ... did this do it? I've been dealing with this for a LONG time. My Note 8 started this crap after the 9 'upgrade', motivated me to get a new Note 10. A few months later, the SAME exact problem is cropping up.
Slow notification reactions, stuck installs, notifications coming in repeatedly, notifications coming in late all at once.
If this isn't resolved soon, my next phone will definitely not be a Samsung.
Click to expand...
Click to collapse
Yes, my issue is gone now. Try removing windows dynamic lock and unpair your phone from your laptop if you have this setup.
If not, try slowly removing other Bluetooth devices.
For me, a Bluetooth yeelock also caused the delay to return..I have to reboot each time after using the lock to get it back to normal.
I also think a plantronics desktop headset was also causing the issue as I was getting the lag everytime I reach home since removing windows dynamic lock. I have since unplugged it and unpaired. So far been good for a few weeks now.
I heard this issue wasn't specific to Samsung but might be an Android issue..i think it started with Android 9.0 as you have mentioned as I never had this issue when I was using the note 8 before one ui.. But note 9 and 10+ both had issues..
Similar issue mentioned on pixel phone support:
https://support.google.com/pixelphone/thread/5024453?hl=en
aarick said:
Yes, my issue is gone now. Try removing windows dynamic lock and unpair your phone from your laptop if you have this setup.
If not, try slowly removing other Bluetooth devices.
For me, a Bluetooth yeelock also caused the delay to return..I have to reboot each time after using the lock to get it back to normal.
I also think a plantronics desktop headset was also causing the issue as I was getting the lag everytime I reach home since removing windows dynamic lock. I have since unplugged it and unpaired. So far been good for a few weeks now.
I heard this issue wasn't specific to Samsung but might be an Android issue..i think it started with Android 9.0 as you have mentioned as I never had this issue when I was using the note 8 before one ui.. But note 9 and 10+ both had issues..
Similar issue mentioned on pixel phone support:
https://support.google.com/pixelphone/thread/5024453?hl=en
Click to expand...
Click to collapse
I don't have Dynamic Lock set up, nor do any of my computers have bluetooth enabled. BUT I do have this cursed Plantronics PLT W8200 series headset that has been nothing but buggy since I got it. Not surprised if this is the cause. I just unpaired it - fingers crossed.
I hope that's it because otherwise, it's just 2 other pretty crucial devices I have paired.
nokster said:
I don't have Dynamic Lock set up, nor do any of my computers have bluetooth enabled. BUT I do have this cursed Plantronics PLT W8200 series headset that has been nothing but buggy since I got it. Not surprised if this is the cause. I just unpaired it - fingers crossed.
I hope that's it because otherwise, it's just 2 other pretty crucial devices I have paired.
Click to expand...
Click to collapse
Would be good to hear if this fixes your issue. Please make sure you reboot after unpairing too and if possible completely unplug the plantronics as I think it might try to connect to your phone still (but fail) and potentially still bring the issue back as my yeelock doesn't even show up as a paired device, the app just sends msg to it via bluetooth and I still have delays after using it.
Keep us updated...
aarick said:
Would be good to hear if this fixes your issue. Please make sure you reboot after unpairing too and if possible completely unplug the plantronics as I think it might try to connect to your phone still (but fail) and potentially still bring the issue back as my yeelock doesn't even show up as a paired device, the app just sends msg to it via bluetooth and I still have delays after using it.
Keep us updated...
Click to expand...
Click to collapse
So after the weekend of having the Plantronics headset un-paired, it *seems* better. Hopefully it stays that way.
Well, I had the 6 Pro for about 36 hours. It kept rebooting randomly, even after a factory reset, so it's going back for an exchange.
Has anyone else had this issue?
skyman631 said:
Well, I had the 6 Pro for about 36 hours. It kept rebooting randomly, even after a factory reset, so it's going back for an exchange.
Has anyone else had this issue?
Click to expand...
Click to collapse
No definately not, here the worst I have experienced is some app crashes, they probably aint android 12 ready, and some pretty big lag moments
I don't have any issues. Do you have the November update yet?
For some strange reason, I noticed exactly this aswell (one time, this morning). I was working out and my phone laid on the table, when I saw it lit up because it restarted for no reason.
I guess it's a software bug.
And no, there was no automatic system update - I checked, I'm still running the old version.
copong said:
I don't have any issues. Do you have the November update yet?
Click to expand...
Click to collapse
Is there a bugfix list of any sort about the most recent sytsem update?
I tried to find one, but as of now I have been unsuccessful.
No, nothing at all either. Mine also installed silently at some point. I recall a notification asked for a reboot yesterday morning.
No, not had one random reboot since I got it on Tuesday.
Nothing here either. Good luck!
copong said:
I don't have any issues. Do you have the November update yet?
Click to expand...
Click to collapse
I had the November update and all apps had been updated as well. It would freeze and then reboot.
I did a factory reset and did not restore any of my apps, just ran it with the factory apps, and it still did it. Since no one else is having the issue, I'm feeling confident it was a bad unit. I had the 128 gb version.
It's back to the pixel 5 for another week or so. I had to exchange that after I got it too because of a bad proximity sensor. Either I just have really bad luck or Google needs to tweak their quality control department.
Weird unexplainable OS crashes like that are usually due to faulty hardware, potentially RAM
If you're having issues, do yourself a favor and keep an itemized list (on your device, word doc on pc, somewhere) and notate the following for each occurrence:
-date / time
-the fault (self reboot, major lag, over heated, fast battery discharge, etc.)
-what you had to do to clear it (rebooted, closed app, powered off/on, etc.)
When talking with Google about a replacement, having THIS information ready to read off will make it extremely hard from them to give you any grief about you needing a warranty replacement.
An itemized list of faults is MUCH better evidence that you need a replacement than "well, it rebooted a few times last month"
copong said:
Weird unexplainable OS crashes like that are usually due to faulty hardware, potentially RAM
Click to expand...
Click to collapse
I am inclined to agree here, but my years of working with Windows and Android incl. rooting and using custom roms and kernels want to disagree here. There can be half a gazillion software based reasons for an OS crash, especially with a buggy release like Android 12. Not sure if you participated the beta, but it reminded me of Windows 11. There was a buggy beta build with about 100 bugs, they fixed 20, called it a day and released it. Now we new P6 owners can play beta testers Volume 2 for Google.
One very important thing here is also: Did you guys set up your phone "clean" or did you copy over your old phone by cable or did you use backup?
Any of these things can cause issues.
I, for example, used a cable to transfer all file and apps from my P4 XL to my P6 Pro. It's possible that this is the rootcause for some issues, or maybe it's not. Maybe there are even problems that occur only if you transfer your files from specific phone models to this one, you never know.
Morgrain said:
I am inclined to agree here, but my years of working with Windows and Android incl. rooting and using custom roms and kernels want to disagree here. There can be half a gazillion software based reasons for an OS crash, especially with a buggy release like Android 12. Not sure if you participated the beta, but it reminded me of Windows 11. There was a buggy beta build with about 100 bugs, they fixed 20, called it a day and released it. Now we new P6 owners can play beta testers Volume 2 for Google.
Click to expand...
Click to collapse
Sure, but the OP stated the crashes are happening right after a factory reset, and anecdotal evidence on this thread suggests it's not widespread. It does point to some sort of hardware problem.
I'm having exactly the same issue!
I got the phone today and booted it up for the first time. I selected my language and as soon as I pressed get started it froze, then got stuck in a bootloop. I fixed that by factory resetting from within recovery.
Once I'd gotten through the setup it crashed again when I clicked on the apps button in the optional setup. Because of this I factory reset and set the phone up for a third time.
Third time I got through setup with know issues but the phone freezes/reboots roughly once every two hours. I've been searching all day to see if anyone else has mentioned this issue.
I guess this phone is going in for replacement. Does anyone happen to know how long that takes/ if I'm going to be without a device for long?
They told me 3-5 business days to get a replacement. I expect mine early next week.
skyman631 said:
They told me 3-5 business days to get a replacement. I expect mine early next week.
Click to expand...
Click to collapse
Do you have to send the old device back first?
skyman631 said:
Well, I had the 6 Pro for about 36 hours. It kept rebooting randomly, even after a factory reset, so it's going back for an exchange.
Has anyone else had this issue?
Click to expand...
Click to collapse
I just had 3 random reboots today. Phone just laid on the side of my table on my laptop, doing nothing. It was in the span of probably ~10 minutes each reboot. A strange observation I made - now that I removed my phone from the back of my laptop and laid it directly on the table, no more reboots. Maybe it's a coincidence, maybe it has something to do with the magnets of my Laptop (has quite a lot inside). Not sure what to make of this. It kinda feels like a software buggy-thing, but it's odd that it sometimes just comees and goes. It also only appears to be in absolute idle. I had my phone working yesterday for about 12 hours, incl. using it constantly with navigation, and it never faltered for once. That's why I'd say it's a software thingy, if it had something to do with hardware, it would reboot/fail when under load. But it doesn't.
Had 4 total reboots as of now (had the phone since 27.10).
First reboot was yesterday (28.10) morning when working out, phone laid idle around, booted up.
And now again 3 reboots, morning, laid around, did nothing.
So I've had probably a dozen in two days. I take my phone out of my pocket and attempt a fingerprint unlock only to be told that my PIN is required after a restart. At first I wasn't sure if it was actually rebooting until last night. It prompted me for my pin and upon entering it, the screen locked up for about 20 seconds and it rebooted.
This morning I woke up and was yet again greeted with the "PIN required after restart" and less than 20 minutes later it was the same thing. Only once hav I witnessed the "G" boot animation, but everytime I see my UI loading. So I'm not sure if it's always a full reboot or some times it's just the UI crashing. Everything on my device is stock.
cloudraker said:
So I've had probably a dozen in two days. I take my phone out of my pocket and attempt a fingerprint unlock only to be told that my PIN is required after a restart. At first I wasn't sure if it was actually rebooting until last night. It prompted me for my pin and upon entering it, the screen locked up for about 20 seconds and it rebooted.
This morning I woke up and was yet again greeted with the "PIN required after restart" and less than 20 minutes later it was the same thing. Only once hav I witnessed the "G" boot animation, but everytime I see my UI loading. So I'm not sure if it's always a full reboot or some times it's just the UI crashing. Everything on my device is stock.
Click to expand...
Click to collapse
Did you transfer your old phone over with a cable, or backup, or did you start "fresh"?
Maybe we can narrow it down if it's software or hardware problem.
Morgrain said:
Did you transfer your old phone over with a cable, or backup, or did you start "fresh"?
Maybe we can narrow it down if it's software or hardware problem.
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I did a partial transfer. I was coming from an iphone 12 so I transferred photos and contacts only. And I transferred via cable.
Ok, so like the title says, every 3-4 days I must reboot my phone.
When I play games, the game icon will show up in the lower right corner, I have everything for the game stuff turned off. I can click on the icon and it will ask me to turn on. I back out and it's gone for a few minutes. Mostly until I swipe back, then it will reappear. I can reboot the phone and it will work fine again for a another 3-4 days.
There are other instances that force me to reboot as well, one happened last night. I was scrolling through a local news app and the touch stopped working. I could not scroll up or down, and swiping back did not work. I had to lock the phone and just as the screen went dark, the phone scrolled in the directions I did and it backed out. This only happened when I hit the lock screen.
Is there a fix for this? Has anyone else experienced this?
My phone is rebooted on two to three occasions a month. Others have it more frequently. I wouldn't even say rebooted. Mine just shuts down at random times like other users so I don't know if there's a fix for this. I'm hoping there will be one within an update soon.
Google's absolutely ****ty disregard for their customers and customer service. I'm not Keen on sending a brand new device over to get a refurbished one that isn't guaranteed to solve the issue and most likely guaranteed to come with different issues that my device doesn't have already.
Does it back up to combat this since I have alarms set for work? In case the phone turns off, I don't want to miss work. I use my Google Home Mini speakers, a backup alarm.
thepersona said:
My phone is rebooted on two to three occasions a month. Others have it more frequently. I wouldn't even say rebooted. Mine just shuts down at random times like other users so I don't know if there's a fix for this. I'm hoping there will be one within an update soon.
Google's absolutely ****ty disregard for their customers and customer service. I'm not Keen on sending a brand new device over to get a refurbished one that isn't guaranteed to solve the issue and most likely guaranteed to come with different issues that my device doesn't have already.
Does it back up to combat this since I have alarms set for work? In case the phone turns off, I don't want to miss work. I use my Google Home Mini speakers, a backup alarm.
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Mine does not reboot or shutdown on it own, not once... I have to reboot every so often to keep it functional.
@thepersona My phone doesn't auto reboot either. I'd say do a backup and run https://flash.android.com/welcome to fully Factory Reset the phone and see if that helps (Mine upgraded just fine, but my parents both failed the Dec update and had random issues requiring the use of the Android Flash Tool).
Like the OP I do have to reboot my phone about every 3-4 days, but I don't attribute that just to Google Android, coders have become lax on how tight they keep their code, and I say that because in Windows 10 and Windows 11 you have to reboot every few days as well or see an increase in weird issues.
card13 said:
@thepersona Mine upgraded just fine, but my parents both failed the Dec update and had random issues requiring the use of the Android Flash Tool).
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Just to clarify this, most carriers prevented the December update from releasing as Google has asked them to prevent it from going through, primarily due to an issue with calls dropping.
I always manually update my phone, however, I noticed the call dropping bug one day for about an hour straight.
But aside from this meaningless info, I agree with what you said: Attempt a factory reset and see what happens. I turn my phone off every night and charge it, so I don't notice any issues similar to what OP has mentioned.
thepersona said:
My phone is rebooted on two to three occasions a month. Others have it more frequently. I wouldn't even say rebooted. Mine just shuts down at random times like other users so I don't know if there's a fix for this. I'm hoping there will be one within an update soon.
Google's absolutely ****ty disregard for their customers and customer service. I'm not Keen on sending a brand new device over to get a refurbished one that isn't guaranteed to solve the issue and most likely guaranteed to come with different issues that my device doesn't have already.
Does it back up to combat this since I have alarms set for work? In case the phone turns off, I don't want to miss work. I use my Google Home Mini speakers, a backup alarm.
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Yeah mine did that it would randomly restart once a week no matter what I was doing but I did a factory reset and it hasn't happened since!
wilpang said:
Yeah mine did that it would randomly restart once a week no matter what I was doing but I did a factory reset and it hasn't happened since!
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In your case, was it just a restart? Because mine literally powers off It doesn't reboot again. It shuts down in the middle of the night and I wouldn't know until I wake up when using my phone to figure out it won't turn on. I almost missed work on several occasions because of this lol
thepersona said:
In your case, was it just a restart? Because mine literally powers off It doesn't reboot again. It shuts down in the middle of the night and I wouldn't know until I wake up when using my phone to figure out it won't turn on. I almost missed work on several occasions because of this lol
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Yeah I was lucky and it was only once a week which was tolerable!
Something is definitely not right, hopefully is not a dodgy app but that would be preferable than something unfixable.
Ok guys you are missing my point and question. I DO NOT have the random reboots most have, but I have other issues that no one seem to have. Example, I listen to Spotify over night, I fall asleep to music, but 2 days ago it would randomly pause. At first I thought it was do not disturb that I just turned on, on my watch. It was not. Then I thought I may have been hitting my watch, I took it off and it still paused. I rebooted my phone and it's been fine since, no random pauses. Another example is, I play a game but I have the game dashboard turned off, but there times where the icon will pop up in the lower right. When I go into the settings for it, it shows it's off. When I go back to the game the icon is gone for a few minutes then it reappears. The only way for me to get it to stop showing for a few days is to reboot my phone.
I know you shouldn't have to reboot your phone every few days, and by few I mean sometimes it's 3-4 times a week. That tells me something is wrong.
Are you on the November or December update?
If November, I would try the December one.
Rooted or not rooted?
Either way, I would try a factory refresh and don't restore your apps from backup. Manually install only your most critical apps and see if you have the problem. Even better would be not install any additional apps at all and see if the problem happens. If it doesn't happen, install another small group of your most important apps and test again for long enough. Etc.
If you try thre update and/or factory reset, you could try restoring your cloud backup as normal and see if you have any problems still, but if you do, be prepared to factory reset and try like I mentioned in the above paragraph.
Until you can narrow down if the phone has this problem on the December update before you even change settings and add your favorite apps, then you won't know if it's the phone itself (possibly hardware problem), an app you have installed, a problem particular to a combination of factors including if you're on the November update, or what.
Good luck! Please let us know what happens.
I can tell you that until I updated to the December update I had the kinds of issues you had, where my P6P would malfunction (scrolling, just freezing) and I had to reboot the device. That was the first 6 weeks of using it. But when I updated to the December build, the issues for the most part went away. Hopefully you are on November and can update to December or wait until the January update drops. But I can say that I almost considered returning the phone due to the bugs until the December update resolved everything and it was like a new phone!
Good luck.
darbylonia said:
I can tell you that until I updated to the December update I had the kinds of issues you had, where my P6P would malfunction (scrolling, just freezing) and I had to reboot the device. That was the first 6 weeks of using it. But when I updated to the December build, the issues for the most part went away. Hopefully you are on November and can update to December or wait until the January update drops. But I can say that I almost considered returning the phone due to the bugs until the December update resolved everything and it was like a new phone!
Good luck.
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Awesome!!! This is the kind of news I like to hear..... Just waiting for att to send it through. I checked this morning as my work Verizon Samsung phone got an update.
Ok all, I'm getting quite frustrated with my P6P. Was on A12 and sideloaded the OTA for 13 Beta 4.1. I didn't want to lose any data but also didn't want to enroll in the beta program which would have pushed the OTA anyway.
Beta was working but definitely noticed a hit to battery life at first and some weird things like running warmer, phone being warm just sitting on the pixel stand fully charged, just generally not feeling right. The good news was, it seemed to have gotten a little better over the next few days of use but still not great so when I saw stable A13 released last week, instead of going back to 12, I committed to using the Android flash tool and fully flashing A13.
After flash, I chose to restore my Google One / Drive backup and omg the battery life was completely abysmal and running hot. We are talking losing 20% per hour of light usage, standby was losing 10%+ per hour and wasn't going into deep sleep at all. I thought at first it was my Galaxy Watch4 and the Samsung health app causing the majority of the issues but when I disabled "activity tracking" on the app, it didn't fully resolve the issues.
Other issues include: taking phone out of my pocket, screen sometimes doesn't wake up (I remember this was an issue with A12 but G eventually acknowledged and fixed but I guess it's back), connected via Bluetooth to my car (no Android auto) the ring tone is no longer playing when I get a call, generally feeling not as smooth, weird system usages showing up in accubattery and the Android battery manager as using good chunks of battery, etc.
At this point I got another idea: reflash A13 but don't restore from backup (which I hate doing because then I have to go through every single setting to find stuff I changed and set it again both in the system and on apps). It seems like that helped a little with stand by battery drain but still seems to be draining at a higher level while in use. The issue of screen not waking up sometimes is still present and now, I just saw this morning that I tap on the Google Play System Updates within the security menu and it does nothing. I was able to get into it yesterday morning and it found an update (still says July 1 though) but I didn't reboot to complete it until this morning. Now I can't get into it anymore at all. I also found some weird folders in my DCIM folder and another one that referenced icloud and iphone transfers but I've never been an iphone user.
I'm so frustrated with this phone lately and it seems like no matter what I do, I cannot get it to work right with multiple little things as well as battery drain.
Am I the only one? And if not, anyone have any ideas on how to fix my issues? Is it time to contact Google for an RMA? I was one of the launch day orders so I don't know if my specific hardware is the issue. I am now locked in to 13 bc of the bootloader thing, I didn't manually flash the BL to both slots, only used official flash tool which you'd think of this was a critical thing, Google would do that with the flash tool but I guess they can't get their left hand to recognize what the right hand is doing.
Just typing this post on Chrome browser for 10 mins, burned through 4% battery.
You're not the only one...
https://www.reddit.com/r/GooglePixel/comments/wddk1s
nomisunrider said:
You're not the only one...
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Thanks for that reddit article but that's not exactly answering my questions. Yes I know I'm not the only one who's had battery issues and I've gone through all those steps up to and including reflashing cleanly and wiping.
What about the other stuff I'm having issues with? Anybody else experience any of those issues? Is there anyone on 13 stable NOT having some issues with battery or other oddities?
Essentially I'm debating on wiping again and/or reloading the OS again but if others are having the same or similar issues then it may just be Google being Google and releasing a buggy build (yet again).
Side note, I also just got a notification that Google One backup is currently running and to tap for more info but yet, I don't have it plugged it nor is the phone idle. It is on wifi though but I tapped the notification and nothing was happening. It said the last backup was at 3:37am. Also, I am now down another 10% of battery since posting this with barely any usage.
Hi, I've been on Android 13 Stable for the past 7+ days, and haven't had any problems.
The only suggestion I have is a start completely fresh type, but there's no guarantee it'll fix anything. Official Google Android Flash Tool (OEM Unlocking needs to be toggled on - you may not have to manually unlock the bootloader - the "site" will do that on its own).
^ It's fixed things for many users, including myself, that nothing else including the factory image would fix, but for me, that was six months ago so obviously on Android 12, and it was a different issue than any that you're describing.
jrg67 said:
Is there anyone on 13 stable NOT having some issues with battery or other oddities?
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I've had no issues with 13 but didn't have any on 12 either. Day one phone too.
roirraW edor ehT said:
Hi, I've been on Android 13 Stable for the past 7+ days, and haven't had any problems.
The only suggestion I have is a start completely fresh type, but there's no guarantee it'll fix anything. Official Google Android Flash Tool (OEM Unlocking needs to be toggled on - you may not have to manually unlock the bootloader - the "site" will do that on its own).
^ It's fixed things for many users, including myself, that nothing else including the factory image would fix, but for me, that was six months ago so obviously on Android 12, and it was a different issue than any that you're describing.
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I did what I thought was starting fresh the last time around (Sunday). Used the official flash tool and didn't restore anything from backup. All I did was add my Gmail accounts and then manually downloaded every app I use and then tried to set all the settings again in both system and apps to how I like them. Is there something I'm missing? Is there a difference between the pixel repair tool and the Android flash tool? What about the settings that are flash tool? I have them set to wipe, lock, and force flash everything. Not sure if that exists on pixel repair tool. I've also noticed a fairly large reduction in size of the backup that occured last night with the apps section showing only 44 apps at about 11.7MB in size when my previous backup was 60 apps at about 48.2MB. I'm thinking of just wiping/reflashing again for the 3rd time but restoring from backup this time since it really didn't make much difference.
How about the Google play system up bug thing? Can someone tap on it and see if it comes up checking for an update or if it does nothing like me. And when I say nothing, just the menu option to tap on just lights up but doesn't open anything. How about the issue with the screen not waking up if taken out of your pocket?
For what it's worth, I haven't started from scratch since I accidentally did last December (after originally setting my phone up in late October or in November). I used the Android 13 factory image over top of my existing install without wiping.
I'm under the impression that yes, there is a difference between the Pixel Repair Tool and the Android Flash Tool, but I've never actually used the Pixel Repair Tool. I know the first several months, at least, the Pixel Repair Tool hadn't yet been updated to work with the Pixel 6 Pro. It may have been updated since then, I just don't know for sure.
When I have wiped/factory reset in the past six years (starting with my Pixel 1), I always restore all or almost all data from Google's backup. I do have Swift Backup do automatic nightly backups as well, but I only restore data (through Swift Backup) for the apps that I really need to - definitely not very many.
Your settings for the Android Flash Tool sound fine.
Is the "Google Play System Up(date) bug where clicking on it doesn't do anything? If so, it doesn't do anything for me, either. Mine doesn't even light up, but I have dark mode on, plus using Pitch Black theme from AOSP mods.
I rarely have my phone in my pocket, so it probably just doesn't come up often enough for me to have noticed, so I can't confirm one way or the other.
Well, I found an answer to the Play System Updates "bug". We are not the only ones, road warrior! https://www.google.com/amp/s/9to5google.com/2022/08/20/check-google-play-system-updates-pixel/amp/
jrg67 said:
Well, I found an answer to the Play System Updates "bug". We are not the only ones, road warrior! https://www.google.com/amp/s/9to5google.com/2022/08/20/check-google-play-system-updates-pixel/amp/
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Cool, thanks for sharing the news! I hadn't bothered checking manually in very many months, possibly since late last year or very early this year.
Now, on to the other stuff like no more ring sound over Bluetooth in my car, the screen not waking sometimes, terrible battery life, etc etc. Boy do I love this time of year when new the OS launches, screws up many phones and makes people trade them in for the next version. P7P here I come!
roirraW edor ehT said:
Cool, thanks for sharing the news! I hadn't bothered checking manually in very many months, possibly since late last year or very early this year.
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jrg67 said:
Well, I found an answer to the Play System Updates "bug". We are not the only ones, road warrior! https://www.google.com/amp/s/9to5google.com/2022/08/20/check-google-play-system-updates-pixel/amp/
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Google Play Store v31.9.20-21 is rolling out and will fix that Play System Updates "bug".
jrg67 said:
Now, on to the other stuff like no more ring sound over Bluetooth in my car, the screen not waking sometimes, terrible battery life, etc etc. Boy do I love this time of year when new the OS launches, screws up many phones and makes people trade them in for the next version. P7P here I come!
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Here's another weird one.. apparently now I can't keep my phone on vibrate while in the car. For a test, I turned my ringer on and then tested it again.. low and behold, it rang through the speakers in my car. This is trash. I know Android enabled in-band Bluetooth audio years ago and I recall this same thing happening way back with my nexus 6p and each pixel I've had but this one. There was a setting in developer settings to turn that off which fixed it and allowed it to work correctly but with this phone, it worked out of the box so I never thought twice about it. I just checked the dev settings and it's nowhere to be found. I have no idea what A13 could have done to screw that up nor do I know if the dev setting even existed on this phone prior to A13. I just don't get it. I guess I could see if there's any updates to my car's multimedia system but I have an Audi and any software updates come from the dealer for a price. How dumb. I guess I'll be scouring the Audi forums for a fix on that.
Meh, the Google Play Store updates are irrelevant to me. So no worries there on my part, haha. But this phone's battery life has been rather questionable. I have, however, noticed that after being on the full A13 build for around a week or so and disabling 5G from the get-go that my battery now lasts MUCH longer. My phone does not seem to generate as much heat either - which is always a plus. But I also seem to have more phone/messaging reliability than I have had in the past with this device.
I am beginning to think that the modem and 5G has had the most to do with this phone's imperfections.
Also - for OP - but I have noticed that my phone often doesn't wake up with a single tap either - but only when the gyroscope stays mostly stationary for a longer period of time. When I pull the phone out of my pocket, it usually comes on with one tap. But if it has been sitting on a table or other mostly flat surface for a while, it takes two taps to wake the display.
Ultimately, I won't be getting the Pixel 7 Pro. I will, however, be getting the Pixel Fold which should launch at around the same time =).
I can't say too much about the google provided and infiltrated system images, since I only booted it on that image ONCE -- just long enough to flip the "allow OEM unlock" switch so I could flip it to AOSP and then GrapheneOS. But I will say that on GrapheneOS, the update from 12->13 has been pretty seamless. One fairly minor glitch with activating wifi hotspot that was fixed with yesterday's SECOND update, but aside from that, not a single one of the bugs mentioned in this thread.
96carboard said:
I can't say too much about the google provided and infiltrated system images, since I only booted it on that image ONCE -- just long enough to flip the "allow OEM unlock" switch so I could flip it to AOSP and then GrapheneOS. But I will say that on GrapheneOS, the update from 12->13 has been pretty seamless. One fairly minor glitch with activating wifi hotspot that was fixed with yesterday's SECOND update, but aside from that, not a single one of the bugs mentioned in this thread.
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This kills me. Why is it that a third party dev can release a stable build with little to no bugs but if bugs are found, a patch is pushed out right away to fix yet Google cannot seem to get it right. Furthermore, if they do fix bugs, they refuse to push them out-of-band. This isn't 2008 anymore, we shouldn't need custom ROMs to get the best performance out of our phones.
jrg67 said:
This kills me. Why is it that a third party dev can release a stable build with little to no bugs but if bugs are found, a patch is pushed out right away to fix yet Google cannot seem to get it right. Furthermore, if they do fix bugs, they refuse to push them out-of-band. This isn't 2008 anymore, we shouldn't need custom ROMs to get the best performance out of our phones.
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Well, aside from the bugs issue, as time goes on, more and more you need something besides what it ships with in order to actually have security and privacy. Google has fallen a very long way from the openness and respect that they once promised. The final straw for me was when they started working with governments to include and share covid contact tracing functionality.
Update:
Apparently the 4th complete wipe and OS flash was apparently the trick to fix the majority of my phone's issues. I did restore from my backup this time because the last time that I started from scratch, it made no difference. I figured if it's still going to be buggy, I may as well have all my info and settings correct. It's now been about 24 hours. See below for status of my issues.
1. Massive battery drain - fixed for the most part. Still have to restrict Samsung Health app but for the most part, it seems to be back to normal.
2. Screen not waking up when pulled from pocket or elsewhere that the proximity sensor activated and screen was off. - Fixed so far
3. Play system update button broken - already found this wasn't an A13 bug. I still haven't gotten the fixed update of playstore but before this latest wipe and OS flash, I sideloaded the latest version and it fixed it.
4. Connected to Bluetooth in car no longer plays ringers out loud. - Weird one as I think this is part A13 because Google baked in a new BT stack that's been in development since A11 called gabeldorsche https://www.androidpolice.com/android-gabeldorsche-bluetooth-stack/ and partly my infotainment system in my car. I am not on the current version of the car's infotainment but since my car is a '14 Audi, it doesn't have OTA updates.
5. Heating up during normal use - seems to be fixed
6. Warm while on the pixel stand and fully charged - haven't been able to observe this one bc last night, I put the phone on the stand and by morning it was at 72% and not charging. No clue if that's a new bug or if it was just not sitting on there just right. Didn't really look into it but we'll see what happens tonight.
So that seems to be the majority. Overall the phone doesn't feel "weird" anymore and most things I was having trouble with appear to be resolved. Sort of ridiculous that I had to wipe and reload the OS 4 times though.
jrg67 said:
2. Screen not waking up when pulled from pocket or elsewhere that the proximity sensor activated and screen was off. - Fixed so far
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I actually had a similar issue with A12 -- when on a phone call, pull the phone away and it took forever to turn the screen back on. Seems to have been corrected with A13.
96carboard said:
I actually had a similar issue with A12 -- when on a phone call, pull the phone away and it took forever to turn the screen back on. Seems to have been corrected with A13.
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This one still may be around for me but perhaps not as severe as it was during the first 2 times I loaded 13. I just experienced it about an hour ago. Took phone out of my pocket to place on my desk at work and screen was black but the AOD did eventually come on by itself after about 10 long seconds. We'll see what happens.