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Hello,
A bit about my Nexus: Bought it online, it's the Domoco version, unlocked, rooted and been using just fine with many custom ROMs.
So yesterday morning, I was talking on the phone with a friend without any problem. After hanging up for a few hours, when I was about to call someone else, I realized my phone didn't have any signal at all. And it has been like that until now, about 48 hours.
It happened so suddenly without any warning. The phone has never been dropped and everything else working just fine.
So here's what I have tried:
- Restart the phone (multiple times)
- Batter pull (multiple times)
- Factory reset the phone (multiple times)
- Wipe cache and dalvik cache in CWM (multiple times)
- Downloaded SetCPU and set the minimum to 700Mhz (instead of 350Mhz)
- Reflash the ROM and tried with other Custom ROMs (I tried Xenon, Xylon, PA, and Carbon ROMs)
- Reflash the Radio and tried with other Radios too (I tried UILH1, XXLH1, SC04DOMLE3 and some others ...)
- I also went to Tmobile and request a new sim card - same problem.
- I borrowed a sim card from another Tmobile customer to try it on my phone - no signal - but the sim card works just fine on his phone.
I ran out of thing to try and I dont understand what happened ... anyone has an idea or something else for me to try ?
Anyone experience this before ?
Welcome too my hell. I have a playstore one now but my first Gnex was an international one and it has this same issue. Its a PCB problem a warranty would fix. I'm near Chicago and a few people have told me there is an electrical engineer downtown that fixes stuff like this. I don't have a price but I think something like this is your only option. Mine sadly is still a battery charger:thumbdown:
Sent from my Galaxy Nexus using xda premium
I know it sounds stupid, but have you tried toggling airplane mode? I run into the occasional loss of signal when im at work [fair to weak signal in the big metal box], and a reboot is the only thing that fixes it for me. Mines a play store model.
bodh said:
I know it sounds stupid, but have you tried toggling airplane mode? I run into the occasional loss of signal when im at work [fair to weak signal in the big metal box], and a reboot is the only thing that fixes it for me. Mines a play store model.
Click to expand...
Click to collapse
Ah yes, I actually did try that too but forgot to mention. I tried toggle airplane mode on and off, also the 2G only mode on and off. But it didn't help with anything.
Thanks for the suggestion.
JediDru said:
Welcome too my hell. I have a playstore one now but my first Gnex was an international one and it has this same issue. Its a PCB problem a warranty would fix. I'm near Chicago and a few people have told me there is an electrical engineer downtown that fixes stuff like this. I don't have a price but I think something like this is your only option. Mine sadly is still a battery charger:thumbdown:
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
So I guess I have to look for an electrician then, cause I have this phone just a little bit over a year so warranty is a no go for me.
Thanks for the idea.
PS: anyone else has more option for me ? I just wondered if I have bricked my phone ... cause I flashed lots of diff. ROMs to try out but never gotten a bricked phone before, could this be a bricked phone ?
Bricked refers to a phone that does what a brick does: nothing. It doesn't boot, it does not light or attempt to boot, it does nothing. This is a signal issue..I have no prior experience with docomo, but this thread came up on search: http://forum.xda-developers.com/showthread.php?t=1574018, maybe it'd be helpful. Have you converted it to yakju or takju and tried a google factory image?
And this: http://forum.xda-developers.com/showthread.php?t=1554150. If it is a circuit board, it kinda looks like s.o.l., and im sad to say that to you.
I wanted to let you know that I experienced the same issue. I bought the unlocked Docomo Galaxy Nexus, and had it working fine on T-Mobile for half a year, and then suddenly had no signal on Tuesday. Nothing I did - factory reset, battery in and out, sim card in and out - could fix it. Have you tried using different sim cards in your phone to see what works and what doesn't?
I figured out that my phone will accept AT&T, and actually does connect to T-Mobile while roaming (I used an international sim card). But, my phone will say "Cannot find mobile network" when any T-Mobile sim card is inserted.
chowabbajack said:
I wanted to let you know that I experienced the same issue. I bought the unlocked Docomo Galaxy Nexus, and had it working fine on T-Mobile for half a year, and then suddenly had no signal on Tuesday. Nothing I did - factory reset, battery in and out, sim card in and out - could fix it. Have you tried using different sim cards in your phone to see what works and what doesn't?
I figured out that my phone will accept AT&T, and actually does connect to T-Mobile while roaming (I used an international sim card). But, my phone will say "Cannot find mobile network" when any T-Mobile sim card is inserted.
Click to expand...
Click to collapse
I also have the same problem with the docomo phone. ATT Sim card works. Tried other's T-mobile sim cards and it doesn't work. I wonder if somehow the IMEI has been blocked by T-mobile.
wocman said:
I also have the same problem with the docomo phone. ATT Sim card works. Tried other's T-mobile sim cards and it doesn't work. I wonder if somehow the IMEI has been blocked by T-mobile.
Click to expand...
Click to collapse
I know others who bought their GNEX through the Play Store and those work just fine with T-mobile. I tried their sim cards in my phone and it doesn't work. I don't think T-mobile is intentionally blocking the docomo phones, because I'm getting T-mobile through roaming, when I use an international sim. My guess is they're doing something to the cell network that just somehow leaves our configuration out. Hopefully it's temporary, but who knows.
Worse case, I'll just purchase a Nexus 4, because I love 4G data for just $30/month with T-mobile. Anyone else got suggestions?
wocman said:
I also have the same problem with the docomo phone. ATT Sim card works. Tried other's T-mobile sim cards and it doesn't work. I wonder if somehow the IMEI has been blocked by T-mobile.
Click to expand...
Click to collapse
Alright, update on this and there' good news. I called Tmobile and they said my IMEI is actually Blocked. The reason, according to him, is that Tmobile usually sweep the network to clean up all "un-supported" devices, so my device is apparently one of them and therefore got blocked about 2 days ago.
So he said for this, he needs to escalate it to business support and they surely can unblock it for me, but I have to wait until Monday since they don't work on weekend. But well, that's surely a good news. phewwwwwwwwwwwwww !!!
So to all of you guys who are in the same situation, make sure you call Tmobile first before flashing crazy like I did LOL.
Thanks for all the help.
I'd love to know if you are able to get this unblocked and working as I have the same problem as of Tuesday. I was traveling and went into a TMO store, and they told me it was NOT IMEI blocked. In fact they looked at the IMEI and read the page and said 'it was not eligible for blocking'.
I called TMO to see if my phone is IMEI blocked, and through three levels of support the universal answer was no. I'm now fully confused because if it's a hardware issue, why did several people all have the same problem all on Tuesday. For those others who are having issues, can you see the TMO network but not connect to it? That's what I have, I can see TMO and AT&T but haven't been able to connect to either one since Tuesday.
simple23227 said:
Alright, update on this and there' good news. I called Tmobile and they said my IMEI is actually Blocked. The reason, according to him, is that Tmobile usually sweep the network to clean up all "un-supported" devices, so my device is apparently one of them and therefore got blocked about 2 days ago.
So he said for this, he needs to escalate it to business support and they surely can unblock it for me, but I have to wait until Monday since they don't work on weekend. But well, that's surely a good news. phewwwwwwwwwwwwww !!!
So to all of you guys who are in the same situation, make sure you call Tmobile first before flashing crazy like I did LOL.
Thanks for all the help.
Click to expand...
Click to collapse
I'll call up T-Mobile tomorrow and ask if they IMEI blocked my device. I had them reset my signal and give me a new SIM card, but didn't realize it could have been IMEI blocked. I'll give them a call on Monday and let you know what the result is. Maybe it won't be too late to cancel my order on that Nexus 4...
I'm quite confused. I've been told last Thursday in a TMO store and with tech support that I didn't have an IMEI block, and the same with three reps tonight. I know the Sim Card is good, and so I'm being told its a hardware issue. However, several of the same phones had the same issue on the same day, so I can't buy it's a hardware issue. Has anyone with this issue flashed a new or different radio into the phone, either before or after the service loss? I have not, running it as it came out of the box.
I just got off the phone with T-Mobile Support, and they told me the device is not blocked. The reason is that T-Mobile cannot block or unblock devices that are not registered to T-Mobile. So I'm back to square one on this.
chowabbajack - When did you first have a problem, last Tuesday? Did you prior to that do any flashing or radio changes to the phone?
We're in the same spot....
alexwinsberg said:
chowabbajack - When did you first have a problem, last Tuesday? Did you prior to that do any flashing or radio changes to the phone?
We're in the same spot....
Click to expand...
Click to collapse
I did not do any kind of flashing or radio changes prior to Tuesday, when I lost signal.
chowabbajack said:
I did not do any kind of flashing or radio changes prior to Tuesday, when I lost signal.
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Click to collapse
That makes me think its something to do with the radio software, because I am the same the problem overall doesn't seem as large as the number of phones I perceive were bought on the Docomo deal.
Ive been using the docomo version of the nexus as well on tmobile for almost a year and it was since last tuesday when it no longer recieved any singal. with some digging around and too many phone calls, I found that the imei number on the phone is not the same as the one under the battery. i have the generic 004999010640000 imei right now and it not sure how i got it. as i bought it unlocked.
what i have tried:
reboot, battery plug, reinsert sim, factory reset, root and flash, got a new sim card, relocked, unlocked
sim card works on other phones.
also i have called tmobile and samsung endlessly and this is what i got:
tmobile cannot unblock the imei since it is not from them.
samsung is redirecting me to their japan branch.
docomo i cannot reach.
my phone before last tuesday:
unrooted stock 4.2.1
been testing different things to see if there is any way to restore the imei
also using root explorer, i cannot find my efs folder....
I've got the same problem since last Tuesday with my GNex and T-Mobile.
Mine is not from docomo though, but the French phone provider SFR, unlocked through FDocomo apk.
Rooted phone, running 4.2.1., no changes whatsoever in the past month and it worked fine until Tuesday, so I don't think I'm responsible for having no signal.
Honestly, I am relieved to see we are quite a few to have this problem, and also very pissed at T-Mobile for causing all this. What should be the next step then? Is there any chances they fix the issue quickly? If not, I might just go to the competition. I've tried AT&T sim cards and they work fine.
vanessax17 said:
Ive been using the docomo version of the nexus as well on tmobile for almost a year and it was since last tuesday when it no longer recieved any singal. with some digging around and too many phone calls, I found that the imei number on the phone is not the same as the one under the battery. i have the generic 004999010640000 imei right now and it not sure how i got it. as i bought it unlocked.
what i have tried:
reboot, battery plug, reinsert sim, factory reset, root and flash, got a new sim card, relocked, unlocked
sim card works on other phones.
also i have called tmobile and samsung endlessly and this is what i got:
tmobile cannot unblock the imei since it is not from them.
samsung is redirecting me to their japan branch.
docomo i cannot reach.
my phone before last tuesday:
unrooted stock 4.2.1
been testing different things to see if there is any way to restore the imei
also using root explorer, i cannot find my efs folder....
Click to expand...
Click to collapse
I have the exact same generic IMEI number as you, which does not match the number under the battery. I'm not liking the news that you did flash and still no go. I'm a novice at this stuff so please keep us posted.
I just got my G3 and left the country. Voice and SMS work fine, but I can't get a data connetion while out of the country. It didn't work in either the UK or India.
I'm guessing there's some sort of APN issue and I have a call into TMO tech support. The original call was to do #RON#, but that didn't help.
When I swap my SIM to my trusty Nexus 5, data works, so it's something device specific.
I've read about needing to force IPv4 when roaming and I tried creating a new APN with only that changed. One thing I noticed that's different between my N5 and G3 is there is no APN setting for Roaming Protocol.
Any ideas?
Thanks!
did you enable roaming in the settings?
amosconf said:
did you enable roaming in the settings?
Click to expand...
Click to collapse
Yes. One interesting thing is that the data roaming setting seems to reset on every reboot.
I have the exact same problem. Lg g3 t mobile, been to Germany twice in last two weeks and no data. All settings on phone are correct. After many phone calls with tech support, found someone who said they seem to have growing pains with new devices and the more they get feedback and realize there is a phone specific problem they can go to lg . Very frustrating but hopefully gets ironed out soon. I also came from a nexus 5.
That's not too encouraging. I was hoping that I'd have data sometime on this trip so I can actually use my new phone! Since it's new and still in my return window, I'd like a solution before I go home to decide if I should return the phone. I travel internationally a lot and it's one of the reasons I shifted to T-mobile from AT&T.
Tech support has told me they will have some sort of reply within 72 hours so hopefully I'll head something by end of day Wednesday.
jrglasson said:
That's not too encouraging. I was hoping that I'd have data sometime on this trip so I can actually use my new phone! Since it's new and still in my return window, I'd like a solution before I go home to decide if I should return the phone. I travel internationally a lot and it's one of the reasons I shifted to T-mobile from AT&T.
Tech support has told me they will have some sort of reply within 72 hours so hopefully I'll head something by end of day Wednesday.
Click to expand...
Click to collapse
I agree totally !!! Unfortunately we are early adopters of this phone. Tech support told me flat out that it will not be fixed for me while on my trip. I travel internationally for work and not being able to use data for google navigation and train schedule apps has been very upsetting. I will post something here as soon as they get back to me as well.
I've been trying to troubleshoot the tethering and found some interesting things. Looks like in an effort to avoid people enabling tethering without using the pcweb apn, they have broken the international roaming.
I think the problem is that you cannot use an ipv4 only APN. I added a new APN which was an exact copy of the built in one (which you cannot edit) and if I change it to ipv4 only, I get no data (in the US). Data only works when setting it to ipv6 or ipv4/ipv6. I haven't tried to debug this, but I think this could be the problem since when roaming internationally I doubt ipv6 is supported.
I also travel often to Mexico, so this is a big drawback.
Same issue in Canada
I just spent about an hour on the phone with Tech Support. Very friendly, but alas, I have the same issue. A ticket was entered, and she said she would get back to me today. If the LG G3 can't go International, my local T-Mobile store is about to get my returned handset. I'll try something else, I suppose. Glad I found this out within the first week of having it, what with the 10 day return policy.
Of note, the tech support person mentioned to me that I had to create an IPv4 APN (otherwise identical to the existing fast.t-mobile.com APN, which is IPv6).
I also tried selecting IPv4/IPv6, but that didn't work either. Neither GSM nor WCDMA works.
My co-worker here is happily connected on his Samsung Note 3. Frustrating to have a newer phone with a better processor, just to have my boasting neutralized by no roaming. :crying:
If I get a resolution, other than returning home or getting a new phone, I'll post it.
I really hope this isn't the case. I'm deployed overseas right now and get service just fine on my N5. If I can't get data with my G3 when it gets here in a few days, I'm going to be pissed.
Thanks for all the ideas. It's nice to know that I'm not alone in this.
I still haven't heard back from T-mobile and it's at 72 hourse since I reported the issue. I'm on another flight tomorrow to the UK, so if I don't hear anything by the time I land, I'm going to give them another call.
If they can't get this to work or at least give me a timeline for resolution, I think I'm returning the phone and will wait for the N6 (if one exists). Hopefully I can get them to waive the $50 restocking on return since I'm returning it for not working reasons.
jrglasson said:
Thanks for all the ideas. It's nice to know that I'm not alone in this.
I still haven't heard back from T-mobile and it's at 72 hourse since I reported the issue. I'm on another flight tomorrow to the UK, so if I don't hear anything by the time I land, I'm going to give them another call.
If they can't get this to work or at least give me a timeline for resolution, I think I'm returning the phone and will wait for the N6 (if one exists). Hopefully I can get them to waive the $50 restocking on return since I'm returning it for not working reasons.
Click to expand...
Click to collapse
This is a pretty big bug, I can't believe no one tested this before launching the phone. I sold my N5 a day after I got the G3, so if I were to need my roaming while abroad I would be SOL too. Not sure if I want to return it yet, once we get a custom ROM I'm sure we'll be able to get around this.
If it were me, I'd trade out to a different phone before I left for the UK. Still within the 10 day return period, so there's no penalty, and so you have data abroad.
jrglasson said:
Thanks for all the ideas. It's nice to know that I'm not alone in this.
I still haven't heard back from T-mobile and it's at 72 hourse since I reported the issue. I'm on another flight tomorrow to the UK, so if I don't hear anything by the time I land, I'm going to give them another call.
If they can't get this to work or at least give me a timeline for resolution, I think I'm returning the phone and will wait for the N6 (if one exists). Hopefully I can get them to waive the $50 restocking on return since I'm returning it for not working reasons.
Click to expand...
Click to collapse
mattspammail said:
If it were me, I'd trade out to a different phone before I left for the UK. Still within the 10 day return period, so there's no penalty, and so you have data abroad.
Click to expand...
Click to collapse
I'm already in India, so it's not another trip. I'm home on Sunday evening, and Monday will still be within 10 day. I didn't really need a new phone, but what sold me on the G3 was the 3Gb of RAM and bigger battery. My N5 is sluggish and the battery doesn't last all day with all the software I have installed.
I wanted to post an update. I hadn't heard anything from TMO so I called them back to check on what's going on. I'm now in the UK and still have the problem (again). They really gave me the runaround this time saying that they needed to file a new ticket since my original ticket was filed for problems in India. They also told me that enginnering had responded that there were no roaming partners in India, which is just false. I kept mentioning that other people are having this issue in other countries and mt Nexus 5 worked just fine.
At the end of the call, they did file a new ticket and escalated to some other support team to resolve. I'm really not hopeful anything will happen before I return to the US. I told them I'm flying home on Sunday and that if I didn't have resolution, I would be returning the phone upon return.
If something happens in the next day (the timeframe I was told I would get a response), I'll post another update.
Guys use this apk offlune apn database
Sent from my GT-S5367 using xda app-developers app
musiklover said:
Guys use this apk offlune apn database
Sent from my GT-S5367 using xda app-developers app
Click to expand...
Click to collapse
That won't work for this issue. I have a TMO US SIM and my free international roaming isn't working. The phone is locked, so I can't get another SIM.
To all having this problem - I am having a similar, but different issue. I just purchased a brand new T-Mo USA G3 yesterday. I run it on a T-Mo MVNO (Roam Mobility) since I don't live in the US. Voice works fine, I can see I'm on the "Roam" LTE network (which is really just a T-Mo USA LTE network), but no data. Proper APN is inserted and the SIM gets LTE data in the same location on my Moto X.
In the meantime I unlocked the G3 fully, no change.
Finally tried changing the network to WCDMA / GSM only and...I have data.
No idea why T-Mobile is blocking LTE when not on T-Mo itself. Will try in Canada tomorrow but expecting same results as everyone else, but will be interesting to see if it runs on HSPA+.
I tried disabling LTE and creating a new APN with IPv4 and after about 15 minutes powered on, still no data. Then I tried WCDMA only and still no go.
Latest update:
Just got off the phone with support again. The engineering team came back saying this was a handset problem and there are no known issues. I just did a full reset under direction of the support guy and still nothing.
I'll be returning the phone next week when I return to the states.
The support guy also said he will be posting on the TMO message board for other people to post issues with roaming. When that comes up, please post so they understand this is a wide-spread issue.
Maybe I'll rebuy the phone after I know the issue is resolved or by then there might be something better...
Quick update - just arrived back in Canada, and pleasant surprise - full LTE data on Fido! Just had to manually add the APN.
Are there are any other Visible users on here? Visible is owned and operated by Verizon (it's not a MVNO). They are offering unlimited unthrottled data/talk/text/hotspot for $40/month without contract. I switched about 10 days ago. Speedtests are as high as 103Mbps! Got the deal to get the S9 for $408-$200 MasterCard they'll send in 6 weeks to equal $208. Service is exceptional and the S9 is factory unlocked. WiFi calling and Visual Voicemail work too. If anyone is interested, you can input code wQ8bD at checkout to get your first bill for only $20.
Visible and VPN
allchannels99 said:
Are there are any other Visible users on here?
Click to expand...
Click to collapse
I'm trying the service, but I find that Visible seems to prevent the use of a VPN. (I use Private Internet Access.) T-Mobile doesn't have a problem with VPN so I'm not sure why Verizon's Visible does.
I'm using NordVPN with my S9 without issue. What VPN are you using?
wpscully said:
I'm trying the service, but I find that Visible seems to prevent the use of a VPN. (I use Private Internet Access.) T-Mobile doesn't have a problem with VPN so I'm not sure why Verizon's Visible does.
Click to expand...
Click to collapse
I am looking to go with Visible, but need the VPN. I too have PIA. Are you using the PIA app or the OpenVPN app on your phone?
Tool Belt said:
Are you using the PIA app or the OpenVPN app on your phone?
Click to expand...
Click to collapse
I have the PIA apk from the Google Play store. The Visible apk is the beta version, also from the Play store. I rebooted the phone after several package updates were delivered by Google this afternoon. And now PIA (updated 22 May) and Visible (updated 12 July) seem to be working together. So yeah, that's good news. Give Visible a try.
If you need a code mine is: wNmt8 (Full disclosure: Both you and I get a discount if you use that code. I don't have any relationship with Verizon, aside from just the cell service.)
So I learned Visible is selling the ZTE R2 phone temporarily for ONLY $19 ($20.52 shipped) and I asked Customer Support if I could buy one for a backup phone since they don't offer insurance. The rep said if I create a new account and buy the phone but don't activate the SIM I won't ever be charged for service and I'll have a spare phone for $20 so that's what I did. It will be interesting to play with. If you would like to get your first bill for $20 my referral code is wQ8bD
I am using it on an S9 and if you understand it ONLY works on Verizon and there is no roaming you will do fine.
As an aside, I am trying to change the SIM Pin and require it at boot as an additional way to secure the phone. Visible will not, or cannot provide the default SIM Pin. Anyone know what it is?
I am going to give them a shot. I will be moving my GF from Meto. Metro is getting on my nerves. We cant swap the sim without them throwing a fit. Also, the store employes state we need to pay them 10 to swap the IMEI BS if you ask me. But Visible will let me turn in my OLD iPhone 5C to get credit for that free ZTE phone they are passing out. Looks like they will give you the phone no matter what. Will report back on how good the services are in Charlotte NC. I have Verizon should be a good comparison.
Visible works well in Central and Northern WI with the exception of Marathon County which has no native Verizon towers.
it seems that its one of the myriad of the MVNOs out there.
Visible pin might be 1212
I'm new here and on a phone, I could t find how to reply...
For the person who asked about the pin for the sim, try 1212, that's the account pin (found on reddit)
And I wanted to ask the person who was able to root this device, how he did it? I got the g960u1 from visible last Wednesday, and I've been trying to root it or at least get twrp, with no success... I would love any help in this matter, thanks in advance
Thanks, can anyone try 1212 on there phone? I only have one more try before the phone locks and I need a new SIM from Visible. That means at least 24 hours without a phone.
A user on Reddit tried 1212 and it did not work.
Can anyone try 1111?
It is 1111, confirmed
Light_Wing said:
I'm new here and on a phone, I could t find how to reply...
For the person who asked about the pin for the sim, try 1212, that's the account pin (found on reddit)
And I wanted to ask the person who was able to root this device, how he did it? I got the g960u1 from visible last Wednesday, and I've been trying to root it or at least get twrp, with no success... I would love any help in this matter, thanks in advance
Click to expand...
Click to collapse
I've tried using shortcut master and accessing the telephony bands settings in the Red Magic 6 settings that isn't viewable. So far, no luck. I tried setting it to evdo, cdma, etc.
Anyone find a fix or have found a workaround for this?
I'm having the same issue. So far I have stumped the techs at my local Verizon store and also tech support. I have an escalated ticket with phone support so hopefully I'll get some answers. In the meantime someone on reddit mentioned when they got a new SIM card it worked. They were going from an old 4G phone SIM to a 5G. This was my situation but did not fix it for me. Worth a shot if you haven't tried it yet.
Your never gonna get sms working properly on Verizon.
WR-3N said:
I'm having the same issue. So far I have stumped the techs at my local Verizon store and also tech support. I have an escalated ticket with phone support so hopefully I'll get some answers. In the meantime someone on reddit mentioned when they got a new SIM card it worked. They were going from an old 4G phone SIM to a 5G. This was my situation but did not fix it for me. Worth a shot if you haven't tried it yet.
Click to expand...
Click to collapse
Update: I talked to tier 2 tech support at Verizon and had my ticket escalated to the Network Repair Bureau. From what it sounds is that they need to enable CDMA less on the Red Magic 6 but aren't able to until the device is added to their list, which they are going to do. ETA is 1-5 days.
The tech said they had a ticket exactly like this before and were successful so there is some hope here. I'll continue to pursue this and update again once I have more.
WR-3N said:
Update: I talked to tier 2 tech support at Verizon and had my ticket escalated to the Network Repair Bureau. From what it sounds is that they need to enable CDMA less on the Red Magic 6 but aren't able to until the device is added to their list, which they are going to do. ETA is 1-5 days.
The tech said they had a ticket exactly like this before and were successful so there is some hope here. I'll continue to pursue this and update again once I have more.
Click to expand...
Click to collapse
Good luck with that. Vz are diks with non approved phone. Another way around it, is activate a one plus, and they will add CDMA less instantly, then pop sim in rm6
bs3pro said:
Good luck with that. Vz are diks with non approved phone. Another way around it, is activate a one plus, and they will add CDMA less instantly, then pop sim in rm6
Click to expand...
Click to collapse
If it comes down to that, I'll give it a try. I don't have a One Plus on hand but maybe I can get them to try it at the Verizon store.
Can you even get Band 13 on this phone?
RealSaiyanAS said:
Can you even get Band 13 on this phone?
Click to expand...
Click to collapse
Nope
Hi, I'm trying to use an eSim only (without inserting a physical sim) on my pixel 6 pro on AT&T, however I cannot get it to work. When I say not get it to work, I mean with eSim only there is no cell signal and no data signal. Physical sim works fine on both signal and cellular service. If there's another Us AT&T pixel 6 pro user who's using only the eSIM for service please respond and let me know whether or not eSim only works for you. Thanks.
Not an AT&T user here, am using a European carrier, just from anecdotal perspective: I also use eSim only and never had an issue on my P6 Pro. So it appears to be something carrier related.
I remember that I had to activate my eSim, maybe you also have to do this? Did you try out the eSim/your contract before using this phone?
Morgrain said:
Not an AT&T user here, am using a European carrier, just from anecdotal perspective: I also use eSim only and never had an issue on my P6 Pro. So it appears to be something carrier related.
I remember that I had to activate my eSim, maybe you also have to do this? Did you try out the eSim/your contract before using this phone?
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Yes, I tried 3 times with the help of AT&T and we couldn't get it to work. I'm going to return the device for a new replacement to see if that fixes this issue. Thanks for replying.
d.cortez said:
Yes, I tried 3 times with the help of AT&T and we couldn't get it to work. I'm going to return the device for a new replacement to see if that fixes this issue. Thanks for replying.
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Before going through the hassle of returning the device for a potential fault - do you have a family member or friend, whose simcard/esim you could try out? That way you can find out if your phone truly has a defect or if its your contract/the specific esim. Of course you can always let them replace your device, but that will take a couple days, maybe there are faster ways to narrow the problem down.
Morgrain said:
Before going through the hassle of returning the device for a potential fault - do you have a family member or friend, whose simcard/esim you could try out? That way you can find out if your phone truly has a defect or if its your contract/the specific esim. Of course you can always let them replace your device, but that will take a couple days, maybe there are faster ways to narrow the problem down.
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i tried again today at another AT&T corp store and walked out of the store with it working as expected (wait till the end). the person helping did additional research on my issue and discovered the P6P shipped to me "was not activated" with the inserted physical sim (which i removed when i received the device). apparently, AT&T will park (or associate) a new device with a specific number when shipping to you vs. walking in to buy a device on an existing line. nonetheless, i'm going to return the phone because the data connection isn't working consistently; data is on and then after i go to website, data turns off. i'm probably going to send it back to AT&T next week.
Finally got the phone working, but will get an unlocked version later; this one is still going back to ATT.
I'm using an ESIM on AT&t and even originally got the phone My plan was to have a physical TracFone SIM card and my AT&t esim which is exactly what I had on my Pixel 5 and it worked great. Both SIM cards work great... when the other ones not active or inserted. It is impossible to use with both SIM cards like I did on my Pixel 5. Constant signal loss and the majority of the time. No signal at all. But as soon as I deactivate or remove a SIM card it starts working perfect.
I had a problem with provisioning eSim on my TMobile, well technically its sprint still, says tmobile esim but I am on sprint billing. Anyways, you need to maybe try to do it on another WiFi access point or something. I had issues with mine activating over Viasat2 satellite internet. I live in that area, its either LTE or satellite for internet. Had to tether to my work verizon phone to activate it on sprint/tmobile lol. If the connectivity to the esim server is not great, you'll split hairs until it is.
spawn985 said:
I'm using an ESIM on AT&t and even originally got the phone My plan was to have a physical TracFone SIM card and my AT&t esim which is exactly what I had on my Pixel 5 and it worked great. Both SIM cards work great... when the other ones not active or inserted. It is impossible to use with both SIM cards like I did on my Pixel 5. Constant signal loss and the majority of the time. No signal at all. But as soon as I deactivate or remove a SIM card it starts working perfect.
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Exactly the same issue/behavior I had with my AT&T P6P on the AT&T network so I returned mine today. I'm contemplating a Fi version to see if it works for my use case.