Hello,
I have Mi 9 SE and recently I have encountered quite annoying issue. Once I charge the phone to more than 95 %, the phone stops to react for wake up with power button and double tap to wake as well, it just freezes. However the phone is not completelly freezed cause once I connect the charge again, the screen lights up and it is possible to use the phone as usually. However after some time the screen is turned off (aprox. 30-60 seconds) the issue occures again. It is also possible to restart the phone with long press of power button, but it doesn't solve the issue. Moreover when this happens, other person can call me - it rings on their side, but my phone is completely quiet and neither missed call is shown after the phone is waked up (using charger).
Once the battery level is below 95 % (or maybe even less, it is really strange behaviour and quite difficult to replicate and find out the exact conditions), the phone reacts without any issues.
Since the phone is running out of official support I have decided to switch to xiaomi.eu ROM (I thought it might be a SW related issue) but it did not help either.
Any ideas what this might be caused by? The phone is still under warranty so I would claim it if no other choice.
Thank you for you help in advance.
Related
I recently got my wife an Excalibur (I've been cooking/flashing Kaiser Roms for a while) and unlocked/upgraded it without issue.
She's been using the phone several weeks, until the following series of symptoms began:
1. Phone shuts down several seconds after booting up - sometimes with shutdown screen/noise, sometimes without.
2. Phone will not boot up again until battery is removed and reinserted, at which point it automatically boots (without depressing power button).
3. Phone shows full battery and charging light indicates charging while on, but will not appear again after shut down.
4. Phone will NOT hard reset using soft-keys + power, or enter bootloader using camera button, and thus cannot be hard-reset or re-flashed.
The only (non-ruining) possibility I can think of, which I'll look into, is mis-sensing the power button permanently depressed (which may initiate shut down after boot-up and prevent bootloader/hard reset?).
That, or some bizarre hardware/power issue.
Any ideas?
Thanks for any help...
I'd buy "borrow if can" a branded battery like simplo and see if you have a battery issue?
Also worth considering is the charger what happens when plug in via USB?
I've got a little problem that is draining my battery.
When i press the power button, my screen turns off, but two second later it turns on into the lockscreen.
Already tried a full wipe to look if some app is causing the problem, but nop. it still had the problem.
However the weird thing is that when i use the phone it never turns the screen off. it does sometimes pop up the power menu, but that does not happen often.
I hope someone can help me, because it annoys the heck of off me that i can't even get 7 hours out of my phone w/ minimal use.
SInce Upgrading to Lollipop my N4 now Freezes when I plug the Charger in. The Screen is Dark the Red Light is Lit. The phone will not do ANYTHING. If I Hold Down the Power Button Nothing Happens, No Matter what I push Nothing Happens. The Screen just stays dark. I end up having to Pull the Battery & Power it On. This Never happened before the Lollipop Update. I dont know if its tied to the 5.0 Update or not but it never happened before. Now it happens almost Every time I charge my N4. After the 1st couple times I thought maybe it was just a glitch & wouldnt happen again but it happens almost every time I charge it. Side Note: I did peform a FDR before Updating to 5.0. Does anyone know what could be causing the Freeze or know How to Start Trouble Shooting the Problem? What I can do to Sniff Out whats causing the Freeze? Thanks in Advance for any Help. Jason T.
(I searched the Forum for anyone else having this Problem & my search results came up with ZERO, I typed in Phone/N4 Freezing while Charging)
Same here. I want to add couple of more issues actually.
-when charger is plugged, that lightning icon disappears and re appears every 50-70secs. But this happens very quickly that your eyes may not catch it. When soft keyboard is on, keyboard disappears in the blink of an eye and reappears. It is impossible to use the keyboard sometimes. I suspect, power button address is called for a reason or a proccess is terminated and re-run again, couldnt identify which process. This gives me the smell of a software error. Some users tell that even they cannot unlock their phone because keyboard pattern is disappearing half way and have to redraw the pattern. If this sucks, disconnect the charger and draw the pattern and reconnect again. But ofcourse after this your keyboard starts malfunctioning.
-When phone left plugged to charger, it never reaches 100% charged so easily. Always starts to slow charging at 92% or 94%. When you watch red light, it seems to go steady but blinks very quickly every 20-30 secs actually. When the phone is turned off, it is again blinking very quick every 20-30secs that even you can not catch. This slows down charging. As the phone is off and no software is running, this gives me the idea that bootloader or in other words bios is malfunctioning.
-I have tried different chargers ranged 500mA to 2000mA, result is slightly changed. Phone's original charger is also a problem.
-Connected bluetooth keyboard, no issues encountered during typing. But when you move the cursor left or right by keeping left or right arrow, it stucks just for a portion of a second and keeps going. So, again there is a software malfunction is interfering this. So strange.....
-When i remove the battery and give about 6-10 secs then re install the battery and startup the phone, problem dissolves for a short time and again starts.
-I have replaced the battery (thinking this is a battery issue) installed a brand new one, result didnt changed.
-For example open google chrome and just wait.... You see (random time elapses) google chrome application restarts. Again do not touch anything, many times you see google chrome restarts. Actually i have tried boatbrowser also. Just run the app and go to a web page and wait..... app restarts. This causes when you are climbing down the page, it teleports to top of the page and reloads.
-I have long pressed power button. When power off and restart appeared, long pressed on power off, then safe mode appeared and selected it. When device started from safe mode nothing changed. Conclusion at this stage this is not caused by a third party app.
-I am a PC user for a very long time, i know when hardware malfunctions, different fatal things happen. Not this kinda things. This things gives me the strong idea of a software malfunction.
-Also, you cannot turn your screen off. When you press your power button it just turns off for a fraction of a second then turns on asking for my password (my unlock screen is password protected).
So, two conclusions; this is a software error (most probably), or a hardware error (less chance). If hardware is malfunctioning then service is required. But u know services are not solving problems 100%. They may simply say "no problems found with your device"
I am also waiting for a solution or an update. I have to tell that this has first started when my battery depleted completely when i was out. When i get back home plugged to AC charger, red light was on but not charging. Phone remained dead for several hours. Then i long pressed power button then it blinked 3 times then to sign of life. Everytime i long pressed the button same 3 blinks came. Removed the battery then placed it back, started charging. After about 40mins phone was awake . In the middle of the night i was up for a drink and my phone was on the wall charger. Screen was turning off then on then off then on non-stop repeating this. That time i was using a different charger. I thought wattage of the charger was not powerful enough. Unplugged the phone saw that it was 94%. This is the all story. But started happening after upgrading to lollipop.
Hi. So after a long wait I got my Zenfone 2 ZE551ML today. The first thing I did was turning it on and it turned on normally, then I proceeded to make the initial setup (logging into google account, etc) without any problems. Then after about 10 minutes of use the phone suddenly turned off with the battery being at around 35% and didn't want to turn on again. I read that old firmware (like the one that comes default with the phone) had battery display errors so I thought the phone had run out of battery, so I charged it for 8 full hours and I unplugged it now. To my surprise the phone is not turning on either. The only way I can make the screen show something is by connecting it to the charger, it vibrates and displays a white battery icon, eventually changing to fully green (fully charged battery, the green led indicator also appears) only to disappear like 3 seconds after. Can't turn the phone on while charged and can't even make the phone show the battery icon again (unless I unplug and plug again, repeating the cycle). So, what can I do to turn it on?
Thanks in advance.
xzifi said:
Hi. So after a long wait I got my Zenfone 2 ZE551ML today. The first thing I did was turning it on and it turned on normally, then I proceeded to make the initial setup (logging into google account, etc) without any problems. Then after about 10 minutes of use the phone suddenly turned off with the battery being at around 35% and didn't want to turn on again. I read that old firmware (like the one that comes default with the phone) had battery display errors so I thought the phone had run out of battery, so I charged it for 8 full hours and I unplugged it now. To my surprise the phone is not turning on either. The only way I can make the screen show something is by connecting it to the charger, it vibrates and displays a white battery icon, eventually changing to fully green (fully charged battery, the green led indicator also appears) only to disappear like 3 seconds after. Can't turn the phone on while charged and can't even make the phone show the battery icon again (unless I unplug and plug again, repeating the cycle). So, what can I do to turn it on?
Thanks in advance.
Click to expand...
Click to collapse
I have a feeling that you did not hold the power button long enough. Disconnect the charger first, and wait for about 10 seconds. Then, hold the power button for at least 6 seconds. The phone should then vibrate and then you may release the power button. Other reasons why your phone may not seem to be turning on at all might be due to the back cover not being fully locked in, thus not making any contact with the power on the motherboard itself.
Do report back the results.
Rizzed said:
I have a feeling that you did not hold the power button long enough. Disconnect the charger first, and wait for about 10 seconds. Then, hold the power button for at least 6 seconds. The phone should then vibrate and then you may release the power button. Other reasons why your phone may not seem to be turning on at all might be due to the back cover not being fully locked in, thus not making any contact with the power on the motherboard itself.
Do report back the results.
Click to expand...
Click to collapse
I did. Doesn't work. I also removed the back cover and pressed the power button with nails with no results either. Personally I think there's something to do with the power button as it doesn't even responds while charging (pressing it should display the battery icon) and the only time I could use the phone it didn't work to wake up the phone or setting it to sleep, only double tapping worked. What is strange is that it worked the first time I turned on the phone though.
Are you able to get into FastBoot mode? If so please try performing a hardware reset including wipe cache partition. Please see the following:
http://www.asus.com/us/support/FAQ/1011956/
If you have any questions or concerns please feel free to contact me direct at [email protected]. Please include a link to this review when/if responding.
Sincerely,
Frank
ASUS_USA
I got that several times when connecting my phone to the PC. I removed the back plate and disconnected the battery, after reconnecting phone booted up.
Sent from my ASUS_Z008D using Tapatalk
I am facing same problem.my zf2 power button does not work and unfortunately my mobile switched off.now I m not able to switch on again.nothing happen when I press power button. Is there any other way to switch on ?please suggest me if u get solution
Galaxy A50, circle with lightning bolt (battery low icon) when trying to power on, with full load, is not connected to the load https: //youtu.be/h0lnht5kdew
with low load, is not connected to the load https: //youtu.be/kp7OQXETyXc
When the phone is shut down and i am trying to power on, This icon shows up first on long pressing the power buton. Then pressing the power button second time switches the phone on. Any idea? (Ps- showing this even when battery is charged. Basically on every boot)
I have already replaced the firmware It always appears,
Sorry My English
I have same thing with grey circle and lighting while powering on. Any ideas???
I have the exact same issue on my A50
I Have the exact same issue, did you solved it? Could this be a firmware bug or hardware issue? The phone has updated several times but the issue still persists
Thanks
You're Not Alone..
I Just Did A 14 Day Exchange With My Original Unit...
And It Literally Happened On The 14th Day...
It Got to the point where you needed to have it connected to a charger just to power it on...
That Should Get You Guys Going... :good:
But I now fear... this is a "Luck-Of-The-Draw" situation..
And may happen any time to any unit.. even though my New Replacement Unit seems just fine so far..
My Advice would be for everyone to shut your unit Off and On at least 50 times... to see if your device triggers this Horrific Issue..
Between this fear and the Bluetooth issue of Cutting In and Out... that also seems to persist on most units, I may do an upgrade to an S-Class Unit..
F.Y.I. My Unit is an Xfinity-Class A50u..
This is happening to several A50 users...
but there is no way to fix it :crying:
EdP0 said:
but there is no way to fix it :crying:
Click to expand...
Click to collapse
Shure it is. Return to Samsung service point.
im a samsung a50 user and the only ways i know to turn it on is. 1. turn on while charging 2. power on and volume down pressed together. i could say this malfunction started when i broke my fast chargin adapter and used another samsung non fast adapter.
samsung A50 problem with lighting bolt while turn it on
I have exactly the same problem while trying to turn it on. I complaines several times to the oficial service, they replaced it with a new one, as it was under quarantee, and from the first time I turned it off and on, the same thing happened. It takes 5-20 efforts before it turns on.
I complained again, to the Customer Service of Samsung this time, but they have done nothing so far.
Any ideas of solving it..?
I have a samsung A50.It worked fine for a year after I had purchased it.now my warranty period has been exceeded and it is showing the same issue as above.My fast charging adapter worked in good condition when I first encounter this issue.(when I pressed power button phone didn't turn on and there was the symbol of lighting bolt and the circle.)so I connected my phone to charger and pressed the power button.then phone switched on. But after that my phone didn't charge using the fast charging adapter.so I reset my phone too.every time I switch on my phone by pressing the power button same thing happens and phone isn't turning on.only way to turn on is connect to the charger(new fast charging adapter) and pressing the power button.if any one has a fix for this please reply....
Yes full charge
Yes watch video