Why does the Peacock not work on my Fire Stick 4K? - Fire TV Q&A, Help & Troubleshooting

I have tried several different versions of the Peacock app and none of them will run. They install but when I try to run them they crash. Can anyone explain why?

Are you setting your VPN to the U.S and have you tried the latest update v2.3.3 from 29th April? They seem to have fixed a lot of bugs.

meohmy said:
Are you setting your VPN to the U.S and have you tried the latest update v2.3.3 from 29th April? They seem to have fixed a lot of bugs.
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Click to collapse
I tried 2.3.3 but this one says my device is not supported. I had been trying the versions from AFTVnews, but they always crash. I thought it might be because my device is rooted or maybe there is some mod on it that is causing the app to crash. It would at least be nice to know why it doesn't work for me.

bird333 said:
I tried 2.3.3 but this one says my device is not supported. I had been trying the versions from AFTVnews, but they always crash. I thought it might be because my device is rooted or maybe there is some mod on it that is causing the app to crash. It would at least be nice to know why it doesn't work for me.
Click to expand...
Click to collapse
the app is crashing because of unofficial bootloader, going back to stock is the only way to resolve this issue.

Related

[Q] Just want Xfinity app to work via Ethernet

Last summer I had my Fire TV rooted and set up with Xposed to fake Wifi access so that I could use my Xfinity app via ethernet. Previous to that I was using FOX-FI and my phone as a Wifi hotspot but Metropcs blocked the ability to do so.
All was well until the unit started turning itself off a few months ago. I was sent a replacement that I believe was a refurbishment and it NEVER updates (i.e. never updated to the Prime option on the left side of the menu) -- which would be great except I haven't been able to root it (most likely it's unrootable). Now I have a 3rd one and I just need to know how I can run my Xfinity TV GO app on it (after it's sideloaded) without having to use WIFI. Also, where is the list of serial numbers or whatever it is that allows one to know if the box can be rooted?
Thanks in advance.
The newest version of Xfinity Go does work over ethernet. I do have a lot of buffering issues when trying to watch on demand video though.
Aobeta said:
The newest version of Xfinity Go does work over ethernet. I do have a lot of buffering issues when trying to watch on demand video though.
Click to expand...
Click to collapse
Really? I'll download the new app then sideload it to see if I'm still being told to connect via Wifi. I'll update later.
I'm getting the errror message "Sorry ,we are experiencing some difficulties. You can continue using the app, but not all areas may be working." What do you think the problem might be? I searched for this particular error but only viewed unanswered questions.
And when I went to 'Bookmarked' This popped up:
"An unknown error occurred during this request. Please try again.
Instantiation of [simple type, class com.xfinity.playerlib.model.tags.Network] value failed: Invalid int: """
Are you sure you have the newest version? Its at version 2.4.2. When I tried an older version, I would get that error about experiencing difficulties. But the new one works fine. And you should get a popup about it working with mobile data the first time you open it.
Aobeta said:
Are you sure you have the newest version? Its at version 2.4.2. When I tried an older version, I would get that error about experiencing difficulties. But the new one works fine. And you should get a popup about it working with mobile data the first time you open it.
Click to expand...
Click to collapse
Yep. I went and downloaded the lastest from Google Play after typing my response. This one:
https://play.google.com/store/apps/details?id=com.xfinity.playnow
Hmm, did you get the popup about mobile data now working at least? I have no clue why it wouldnt work for you unless you are on an old version.
Aobeta said:
Hmm, did you get the popup about mobile data now working at least? I have no clue why it wouldnt work for you unless you are on an old version.
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Click to collapse
It's still not working. I included the link to the version I installed today. So, I'm not sure what the problem could be. There's a version of Xfinity for X1? users with cloud that I don't believe applies to my account. I've retried it a few times now and it shows the same message
ihadtoregister said:
It's still not working. I included the link to the version I installed today. So, I'm not sure what the problem could be. There's a version of Xfinity for X1? users with cloud that I don't believe applies to my account. I've retried it a few times now and it shows the same message
Click to expand...
Click to collapse
If you don't see that mobile data popup then you likely do not have the newest version. Downloading from play store may not always get you the newest version because the version it lets you download is based on what device you download it from. Google "xfinity go apk 2.4.2" and find it that way and make sure you are downloading version 2.4.2.002. If that doesn't work, I have no more advice for you because I have no clue what the issue is.
Aobeta said:
If you don't see that mobile data popup then you likely do not have the newest version. Downloading from play store may not always get you the newest version because the version it lets you download is based on what device you download it from. Google "xfinity go apk 2.4.2" and find it that way and make sure you are downloading version 2.4.2.002. If that doesn't work, I have no more advice for you because I have no clue what the issue is.
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Click to collapse
I tried installing that same file on the older rootable device that won't update and the new non-rootable one and it's the same "experiencing difficulties" error. I was able to navigate to the 'Live' streaming area and when clicked to view a channel I got the "No Wi-Fi Connection. You must be on Wif-Fi to stream video content." pop-up. So, that's the true issue --- this version isn't ethernet compatible. I also tried to google for that apk and there were only a few sites that didn't seem to be safe. Would you be able to upload the apk that you have working via Ethernet?
https://www.dropbox.com/s/7arau0nbu67vbud/XFINITY_TV_Go.apk?dl=0
Aobeta said:
https://www.dropbox.com/s/7arau0nbu67vbud/XFINITY_TV_Go.apk?dl=0
Click to expand...
Click to collapse
Thanks.
ihadtoregister said:
Thanks.
Click to expand...
Click to collapse
Could either one of you please send me that file? The dropbox link is dead.
Thanks In Advance
jhawk757 said:
Could either one of you please send me that file? The dropbox link is dead.
Thanks In Advance
Click to expand...
Click to collapse
Here you go

4.6.3 is up...

Just wondering if anybody has tried it since there are no posts. I wanted to see if anybody knew the changes.
They started rolling out, Amazon hasn't published download links yet (in case s#it hits the fan), so we will have to wait a little bit longer for qualified answers...
I have no intent to install on my device, but let's see what the changelog will tell us.
edit: BIN file download is available... Thanks to russy23 & wjchen0 for posting the updates. :good:
(Just got home from work and saw the links, nice work.)
I hope the update has a patch for the mms bug called Stagefright.
not sure about the changelog, but this page has the updates
http://www.amazon.com/gp/help/customer/display.html?nodeId=201607550
Well, after the update a warning symbol with the message "Error" appears to the screen.
Now if I try to turn on the device it boots in the recovery mode and nowhere else.
Thx Amazon -.-
JowyOMac said:
Well, after the update a warning symbol with the message "Error" appears to the screen.
Now if I try to turn on the device it boots in the recovery mode and nowhere else.
Thx Amazon -.-
Click to expand...
Click to collapse
I Fixed the problem, I've done the wipe and the factory reset from the recovery. After that i've sideload the update from the pc to the adb fire phone console.
It Works
Any noticible changes??
russy23 said:
Any noticible changes??
Click to expand...
Click to collapse
Haven't seen anything yet. I'm not rooted, just have Google sideloaded. Upgrade went smooth, no issues.
jack9955 said:
I hope the update has a patch for the mms bug called Stagefright.
Click to expand...
Click to collapse
The Bug is possible only with the processing of mms information by Hangouts.
The Fire Phone, doesn't have Hangouts, so it probably wont be infected by the malware.
:cyclops:
JowyOMac said:
The Bug is possible only with the processing of mms information by Hangouts.
The Fire Phone, doesn't have Hangouts, so it probably wont be infected by the malware.
:cyclops:
Click to expand...
Click to collapse
It's not just hangouts that was affected by stagefright. Stock messaging, Facebook Messenger and whatsapp could also trigger it. To my understanding.
Sent from my Fire Phone using the XDA premium app.
russy23 said:
not sure about the changelog, but this page has the updates
http://www.amazon.com/gp/help/customer/display.html?nodeId=201607550
Click to expand...
Click to collapse
thanks for the link.
Updated the 461013820 rom to 463001420 without any problem. non-rooted device with google play store installed.
The latest software version includes bug fixes.
this is what Amazon said about the new update, well i have to say more:
They fixed the bug of the AID Mode during the call, FINALLY!
They improved battery life. I say this because i've noticed a little improvement on the battery life.
They didn't fixed the bug of the headphone (When you disconnect the headphone while you are listening something such as Youtube, Music etc. If you replug the jack, It doesn't work anymore until you restart the device )
Did someone find anything else?
4.6.3 just being installed on my UK O2-locked Fire Phone (463001420). Looks like the download link is already up on Amazon UK - http://fire-phone-updates.s3.amazon...update-fire-phone-33.4.6.3_user_463001420.bin
I guess my phone tried to update last night... I woke up with my phone stuck in recovery, just continues to boot there... factory reset did not fix.
Help!!
if you are rooted, do you just loose root? Re-root after the update? Thanks.
Just got the OTA update not a big file at all
Installed the google apps..and so far so good
So for those who are wondering, after sideloading through adb, I was able to reroot using kingsroot and was also able to install safetrap and use it.
Any noticible changes??
Sent from my SD4930UR using XDA Free mobile app
russy23 said:
not sure about the changelog, but this page has the updates
http://www.amazon.com/gp/help/customer/display.html?nodeId=201607550
Click to expand...
Click to collapse
thanks for the link. I noticed the 4.6.3 update is only for the unlocked version, while the AT&T version is still 4.6.1. When Amazon released the previous 4.6.1 update, they released versions for both AT&T and unlocked. Weird.
Same issue as ediebol reported. Stuck in Recovery. I've done the wipe and reset with no luck. Attempting to sideload, I get the * cannot read update.bin * error in ADB. File is copied to the ADB directory so it shouldn't have any issues finding it.
Anyone have any other ideas?

SkyGo streaming error

SkyGo worked fine previously but I now get the following error when I try to access a channel
"Sorry, there was an error connecting to the stream. Please try again. (Error:9)"
Has anyone encountered this issue and resolved it? Thanks.
Im having the exact same problem. Only channel working is sky news !!
If you have root it won't work, that's the same on any android device
Nope not rooted or ever has been, Ive tried factory resetting it but to no avail.
Realister said:
Nope not rooted or ever has been, Ive tried factory resetting it but to no avail.
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Click to collapse
Not rooted either. This issue only started when I updated to the latest version of SkyGo...it worked fine before that.
Skygo App for Fire TV
donnie darko said:
Not rooted either. This issue only started when I updated to the latest version of SkyGo...it worked fine before that.
Click to expand...
Click to collapse
I have the same problem since updating to skygo apk 5.1.2.51. Also tried apk 5.1.2.45 but I get the same problem.
Also having the same problem on a non-rooted FIRETV.

Netflix always exits randomly since I upgraded to the latest version!

Hi,
I have several fire TVs, one of them is rooted. since upgraded to the latest version, when I play netflix, after a while , netflix always exit randomly.
why?
any hint?
I'm having the same issue since I downloaded the latest version and it's not just Netflix. I'm having issues with tubi.tv doing the same thing. Also Netflix has problems loading or playing a title. It's especially frustrating and irritating when you watching a show and it starts buffering. It goes to 25%, stops and I have to back out then go back in. It happens quite frequently since I downloaded the new version.
blackantt said:
any hint?
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Click to collapse
Melina69 said:
I'm having the same issue since I downloaded the latest version and it's not just Netflix.
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Click to collapse
Guys, please specify device, root, FW, etc.. Of you don't include specifics then it becomes a guessing game.
Netflix can be fanikie. When it acts up on me. On my latest FW PreRooted FTV1. I just go to the apps setting. Then do an App Stop & clean the cache. I leave Data alone. Since I prefer to not have to input the log in info. I also have the Apps auto update turned off. So I control when it updates. I only update if none of my other tricks work. As a last resort.
I didn't realize there was more than one kind of Amazon Fire TV. I have no idea what the specifics are. Netflix has never done this before until I downloaded the latest version. I don't believe the automatic updates is on since I never had to update it before. I don't know how to stop and clear cache. Never had to do that either. Maybe my version is different than yours. But I went to settings to see if I could figure it out.
Melina69 said:
I didn't realize there was more than one kind of Amazon Fire TV. I have no idea what the specifics are. Netflix has never done this before until I downloaded the latest version. I don't believe the automatic updates is on since I never had to update it before. I don't know how to stop and clear cache. Never had to do that either. Maybe my version is different than yours. But I went to settings to see if I could figure it out.
Click to expand...
Click to collapse
Now that there are TV's there are 5 type of FireTV devices.
https://www.amazon.com/gp/help/customer/display.html?nodeId=201640900
You can clean the cache from the App Settings. In the Apps Management menu.
blackantt said:
Hi,
I have several fire TVs, one of them is rooted. since upgraded to the latest version, when I play netflix, after a while , netflix always exit randomly.
why?
Click to expand...
Click to collapse
Is it the rooted FireTV that exists randomly? My rooted AFTV1 box refuses to load now. I've uninstalled the app several times, prior to that cleared cache and data and nothing. It asks for my login info, accepts it, and then ultimately kicks me out with zero error messages.
If I saw the last update correctly, it was updated mid-June and I used Netflix last week. I thought I was the only one this was happening to, but it appears to be happening to others. I wonder if it's a root issue?
null0pointer said:
Is it the rooted FireTV that exists randomly? My rooted AFTV1 box refuses to load now. I've uninstalled the app several times, prior to that cleared cache and data and nothing. It asks for my login info, accepts it, and then ultimately kicks me out with zero error messages.
If I saw the last update correctly, it was updated mid-June and I used Netflix last week. I thought I was the only one this was happening to, but it appears to be happening to others. I wonder if it's a root issue?
Click to expand...
Click to collapse
If you are on FireOS 3 then yeah. Netflix probably made their latest Neflix app incompatible with old Android versions.
Y314K said:
If you are on FireOS 3 then yeah. Netflix probably made their latest Neflix app incompatible with old Android versions.
Click to expand...
Click to collapse
I'm on the newest pre-rooted Fire OS available and the newest version of Netflix. It worked last week, so I'm not sure what is happening this week to cause the outage.
I'm likely to rollback root to stock OS anyway as several OTT TV providers do not work like Vue. They refuse to run when they detect root.
null0pointer said:
I'm on the newest pre-rooted Fire OS available and the newest version of Netflix. It worked last week, so I'm not sure what is happening this week to cause the outage.
I'm likely to rollback root to stock OS anyway as several OTT TV providers do not work like Vue. They refuse to run when they detect root.
Click to expand...
Click to collapse
If you're bootloader is unlocked. You might want to wait in case we can get Magisk HideRoot working. Near future project. Don't try it now. But heads up.
For now just turn off apps auto update & install a prior version of Netflix.
Y314K said:
Guys, please specify device, root, FW, etc.. Of you don't include specifics then it becomes a guessing game.
Netflix can be fanikie. When it acts up on me. On my latest FW PreRooted FTV1. I just go to the apps setting. Then do an App Stop & clean the cache. I leave Data alone. Since I prefer to not have to input the log in info. I also have the Apps auto update turned off. So I control when it updates. I only update if none of my other tricks work. As a last resort.
Click to expand...
Click to collapse
for my pre-root and regular fire TV I, when I upgraded to 5.2.4.1 . they all have this trouble (exit randomly in Netflix). hope someone can debug it.

Netflix issues after root?

Hi all, I recently rooted my phone and for some reason Netflix won't launch at all. It just hangs on the Netflix logo. If I reninstall the app on first launch the app will force close and then after re-lauch it will once again hang on the Netflix logo. I've cleared the cache and deleted any folders relating to netflix. I'm not sure what to try next or if anyone has any advice on how to fix this that would be amazing. thank you!
Edit: I've found a solution to this problem! Follow this guide here:
https://forum.xda-developers.com/ap...le-netflix-t3708126/post74586497#post74586497
After downloading and installing the old April 2017 Netflix app simply lauch
The app and sign in. After you have signed in update the app on Google play
And you should be good to go! Hope this helps anyone else with the same
Issue ?
Netflix doesn't work on rooted deviced it checks if your device is rooted and if so won't work.
Roxas598 said:
Netflix doesn't work on rooted deviced it checks if your device is rooted and if so won't work.
Click to expand...
Click to collapse
I've had Netflix work on every previous rooted phone i have had, is this just a Razer phone issue? Even hiding the root from Netflix in Magisk doesn't seem to do anything.
camy25695 said:
I've had Netflix work on every previous rooted phone i have had, is this just a Razer phone issue? Even hiding the root from Netflix in Magisk doesn't seem to do anything.
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Click to collapse
The bootloader needs to be locked. I would not advise trying it unless the phone is 100% stock as there have been issues mentioned in the past.
camy25695 said:
I've had Netflix work on every previous rooted phone i have had, is this just a Razer phone issue? Even hiding the root from Netflix in Magisk doesn't seem to do anything.
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Click to collapse
It's either root or bootloader it checks but it's only something they started doing months ago. pokemon go does it too.
Roxas598 said:
It's either root or bootloader it checks but it's only something they started doing months ago. pokemon go does it too.
Click to expand...
Click to collapse
Damn, that's discouraging. No wonder why I've been holding off rooting this device. I'm not use to a/b root anyway. Before my razer, I had an s5 for many years so I know a lot of things have changed since then.

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