Surface 2 Win8.1RT, Touch screen doesn't WORK - Windows RT General

Surface 2 - Windows RT 8.1
after a total recovery, the TOUCH SCREEN becomes idle, it doesn't work.
I tried many ways and suggested solutions to fix it, but it still out of work.
Plz help me.
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There could be several factors overlapping.
Have you restored the phone to factory settings?
Yes i restrd but not resolvef
Is it possible to back to the previous version in this model?
Dnt knw

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