After I updated my Galaxy Tab S4 to Android 10 with One UI 2, the screen became like the picture attached. Now half of the screen is occupied by black and white stripes.
I contacted Samsung and tried all the possible troubleshooting solutions but in vain, the problem still existed.
I also started a thread on Samsung community about this issue, and I got a lot of replies about the same screen problem that happened with many people.
https://eu.community.samsung.com/t5...en-issue-after-android-10-update/td-p/1837825
Still no response from Samsung about that.
Please can you help me with this issue?
It was a long time ago so I can't remember if it's the same issue, but I recall having screen issues on the initial bootup after Android 10 upgrade. I needed to force a hard reboot by holding down both power and vol- buttons down simultaneously until it automatically reboots.
Give that a shot if you haven't tried it.
Related
my wife's s4 mini (completely stock) has developed a fault where when u press the screen it will press in several other places also.
the phone has a slight scratch on the screen, so this is what I thought the problem was. this morning however it froze so my wife restarted it, when I came back on it said there were 3 messages and there wasn't any when she checked.
it had also changed the time and date.
can anybody give their ideas on this please
Hello all,
since last 2 weeks, every time my phone switches off and when I turn it on, it gets stuck at the Sam. galaxy note 2 logo forever. I've tried restarting, removing battery but it doesnt helps. It all started when I was on a call and my phone just switched off.
Since then I've flashed my phone 6 times with different roms (Initially i thought boot sware got corrupt) like RR (lollipop and Marsh), nightly but issue still persists. I've also noticed that hardware key (menu and back key) have stopped working completely from last 3 days. If i continue to keep my phone on throughout it works alright untill it switches off again. Because of this, I have to flash my phone and go through installation of all apps which is tedious and irritating.
I'm not able to figure out what the problem is. Please help me understand the issue and suggest an appropriate solution.
Awaiting response. Thanks in advance
Best regards,
Sumeet Bais
i have this awesome tablet for a good time. it's the wifi edition with 16gb black. this week i noticed when the tablet goes on rest mode, the screen turns dark (as usual) but when i want to us the tablet, the screen remains dark. i could hear the notification. i had to restart the device and quickly start using the tablet before the screen goes dark again. i noticed the message on the screen stating "firmware upgrade encountered an issue. please select recovery mode in kies and try again." i connected my tablet to my laptop and no success. i called samsung and they told me to press the vol+, power button & home key for 40 secs and nothing happened.
i am turning to the great forum to ask for help. all my stuffed are on the tablet memory. at this point i don't care about it as long as someone can help me bring my awesome tablet back to life. i never rooted it at all.
please, help me.
I'm not the most knowledgeable when it comes to this kind of thing, but I do know that on the Galaxy Note 10.1 2014 edition booting into recovery is slightly different than it is on most other Samsung devices. Where most Samsung's are power button + volume up + home key (like Samsung rep said), with the Note 10.1 2014 edition it's just the first two, power + volume up. Here is a link that will describe step by step how to do it as getting the timing right can be a little bit tricky if you have not done it before. http://mobileaddons.blogspot.com/2014/05/how-to-hard-reset-factory-reset-samsung_9205.html There is probably the same instructions here on xda somewhere if you do a search... I just googled it and that is what it gave me. If you need end up having to boot it in download mode, thats the power and volume down keys, just push and hold both (if I remember correctly). It sounds like it may have attempted to update to lollipop but the update failed for whatever reason, but I could be wrong. What exactly did the Samsung rep tell you to do? a hard reset/factory reset (which will wipe all your stuff), or did they say to attempt the update via kies? Just curious
hi thebadwrench, i followed and tried the instructions you shared and my tablet does not respond at all it stays dark and does not even respond when i plug the charger in. there are no feedback or sounds at all. i do not know what else to do.
Hmmmm. You may have a hardware failure if it is not responding to anything at all. I know others have experienced problems with the screen flickering and/or quit working as result of a loose or disconnected electrical connection internally. It might be worth removing the rear cover of your tablet to look for something like that. I don't know how comfortable you'd be with that, but it's actually pretty easy to do. I recently replaced both the battery and charging port on mine and posted some pictures in this thread here http://forum.xda-developers.com/galaxy-note-10-2014/help/q-instructions-tips-replacing-usb-t3345093 I'd just disconnect both ribbon cables and reconnect them. While your in there (and this has worked for some people) simply unplugging the battery for a few minutes then reconnect it. Kinda resets the tablet (you shouldnt lose anything saved on tablet, assuming your able to revive it). If your not comfortable with digging into your tablet, take it to a phone/electronics repair place and for a fee they could do it for you, or better yet they may be able to diagnose the problem definitively. Other than that, I'm out of ideas. Sorry to hear that your having issues, let us know what happens
I followed the steps and my screen is back on but it is stuck in recovery mode. It shows the green Android guy and says downloading but nothing for the last 10 minutes. What do I do?
Good to hear you got your screen back on. As for it being stuck in recovery mode... just to clarify, what exactly did you do to get it to the screen its on now (i. e. did you just attempt to power it on, or pwr + vol. up buttons, etc). It might be best to just send me a personal message...
How do I send you a personal message?
Just click on my username, then click "send message"
Guys i just got problem with my Mobile i have changed the touch screen few times from repairing shop but every time it comes with a new proble. i just bought a new touch screen from the hardware shop and replaced it by myself. now touch is working fine but there is another problem it just starts in safe mod. i have restarted it many times but the problem remains the same. i checked it with the old touch panel and mobile starts in normal mod with that. can you guys help me out with this? I will be thankful to you guys. Sorry for my English.
I think you have bought an incompatible screen. try connecting older ones or buy a new one
While rebooting the phone keep tapping the left most button (what ever that is called). There is a Youtube video too.
I too faced a similar issue after replacing the screen and happens when you fiddle with the buttons when the phone is booting up.
Hi,
So a few months ago I regrettably decided to try and root my Samsung Galaxy s7. It did not go well, and from the feedback from the firm I sent it for software repairs, apparently a second partition was created which caused start-up issues. They said they fixed it and for a few months the phone worked well. Until now.
The phone refuses to startup. It is currently plugged into the mains and showing a steady 51% (which I know from previous experience will be the maximum it reaches) If I press the power button it goes through the loading screen (the animated Samsung logo) then shuts off, then tries again and again never making it past this point.
The things I've tried:
Tried every kind of reset
Run the restart process with every combination of sim card, sd card and lackthereof
I remember that the guy that fixed my phone offhandedly commented that he could see the issue on his PC, presumably via a software of some-sorts. Anybody know what this could be?
So, nothing seems to work and in a last bid of desperation I googled the issue and came across this website.
Perhaps a kind Samaritan here might know how to fix my issue? Any help would be greatly appreciated.
CorrinRoth said:
Hi,
So a few months ago I regrettably decided to try and root my Samsung Galaxy s7. It did not go well, and from the feedback from the firm I sent it for software repairs, apparently a second partition was created which caused start-up issues. They said they fixed it and for a few months the phone worked well. Until now.
The phone refuses to startup. It is currently plugged into the mains and showing a steady 51% (which I know from previous experience will be the maximum it reaches) If I press the power button it goes through the loading screen (the animated Samsung logo) then shuts off, then tries again and again never making it past this point.
The things I've tried:
Tried every kind of reset
Run the restart process with every combination of sim card, sd card and lackthereof
I remember that the guy that fixed my phone offhandedly commented that he could see the issue on his PC, presumably via a software of some-sorts. Anybody know what this could be?
So, nothing seems to work and in a last bid of desperation I googled the issue and came across this website.
Perhaps a kind Samaritan here might know how to fix my issue? Any help would be greatly appreciated.
Click to expand...
Click to collapse
You are at wrong forum. If you are new to XDA, then let me tell you, XDA has device specific forums, means we are discussing only one device here, help for other devices will not be provided on different device forum.
Click the following link, it's Galaxy S7 (see guide section, it will have flashing guide of Stock ROM) : https://forum.xda-developers.com/galaxy-s7
I need a software can be used to manager all the data of my Android phone ,