Hi,
Since yesterday my Philips TV is acting strange, it won't turn off and starts directly to "Factory Mode TF",
Been in contact with Philips about this, and they only could provide a Firmware PKG update. When applying the firmware it installs just fine only to find out that after reboot it's back to Factory mode.
Since ADB apparently does not run when booted in factory mode and no access to any of the menu's using the remote control I'm at a loss, does anyone have some sort of solution to let the TV boot normally?
JEFF__ said:
Hi,
Since yesterday my Philips TV is acting strange, it won't turn off and starts directly to "Factory Mode TF",
Been in contact with Philips about this, and they only could provide a Firmware PKG update. When applying the firmware it installs just fine only to find out that after reboot it's back to Factory mode.
Since ADB apparently does not run when booted in factory mode and no access to any of the menu's using the remote control I'm at a loss, does anyone have some sort of solution to let the TV boot normally?
Click to expand...
Click to collapse
Did you read this?
[GUIDE] Continuous restart / bootloop fix for Philips Android TV with Wipe Data Tool
Use this tool in connection to: *Get rid of cyclic spontaneous reboots of your Philips Android TV... *Recover your Philips Android TV in case you get continuous boot-loops, where Philips and/or Android logo does not even show up... *Stop your...
forum.xda-developers.com
Already tried the one for QM16.3E chassis, but for some reason it won't get accepted as the TV boots straight back into Factory mode which is showing top left and TF bottom right.
Also considered booting into recovery mode by holding down the joystick and replugging power but this is also not working.
The TV itself works, but only with a very basic interface.
Hi,
try: 0, 0, 0, Info
to exit Factory Mode
[email protected]
@Toengel This unfortunately doesn't get accepted as a valid input. It only accepts 0-9 with a basic interface.
See the photo of the current state.
Hi,
can you please write me an email? You can find the address in the imprint of my blog.
[email protected]
Related
I had just finished rooting a FireTV, and after executing Towelroot and SuperSU I walked away from the TV for a few minutes. To my dismay, when I returned the FireTV had rebooted itself and was displaying "Installing the latest software." I quickly unplugged it...Seems the process I used to block the Amazon domains on my ASUS router (using the firewall feature), didn't work. Now I'm at a point where every time I boot the FireTv, I see the black and white Amazon logo, and then "Installing the latest software." I thought that Alt+PrtScr+i would break it out of this loop, but I can't seem to get it to work. Is there a trick to it when the FireTv is in this "Installing the latest software" state?
Is anyone aware of a method of canceling the "Installing the latest software" process at reboot? I do not have customer recovery installed. I was on stock 51.1.1.0, rooted, with SU, and the FireTv decided to try and update itself. I'd really appreciate any help or ideas you have to salvage root.
Thanks in advance,
TornSack
Update: I let the software install proceed for a few seconds, and then initiated the Alt+PrtScr+i. The FireTV then rebooted and once again attempted to install the latest software, but failed. A software update failed screen was displayed and prompted me to reboot the FireTv, which I did.
Now I'm stuck with a FireTV that upon reboot displays a white Amazon logo, and hangs there. Alt+PrtScr+i has no effect, but I can reboot FireTV with Ctrl+Alt+Del.
When connected to a PC via USB, the Windows 10 PC doesn't see a connected device (no attempt to update or install drivers). However, if I remove power from the FireTV with the UBS cable connected, the FireTV does not power off (USB is providing power).
Any ideas? Again, this FireTV has the original bootloader that shipped with 51.1.1.0, no CWM or custom recovery. Do I have any options to recover this device?
Thanks.
TornSack said:
Update: I let the software install proceed for a few seconds, and then initiated the Alt+PrtScr+i. The FireTV then rebooted and once again attempted to install the latest software, but failed. A software update failed screen was displayed and prompted me to reboot the FireTv, which I did.
Now I'm stuck with a FireTV that upon reboot displays a white Amazon logo, and hangs there. Alt+PrtScr+i has no effect, but I can reboot FireTV with Ctrl+Alt+Del.
When connected to a PC via USB, the Windows 10 PC doesn't see a connected device (no attempt to update or install drivers). However, if I remove power from the FireTV with the UBS cable connected, the FireTV does not power off (USB is providing power).
Any ideas? Again, this FireTV has the original bootloader that shipped with 51.1.1.0, no CWM or custom recovery. Do I have any options to recover this device?
Thanks.
Click to expand...
Click to collapse
Sorry to say, but it sounds like your only option is to ask Amazon to ship you a replacement, which will likely be unrootable. Without clockworkmod or an unlocked bootloader, there really is no way for you to make any changes to the OS. Even if you could get Alt+PrtScr+i to work, you would only get into stock recovery which only has the option to delete user files and clear caches. Stock recovery can't repair the OS, which it sounds like you ruined by unplugging it during the update.
Thanks for clarifying the situation AFTVNews. Better to know now then waste anymore time troubleshooting it.
You might be able to recover writing directly to the flash using the hardware root method.
At least this way you have a chance still having a device where the soft-fuse is not blown and CWM/Boot Menu etc still work.
i have the tv on its launch firmware 5.2.5.0, and it is pretty buggy.
this tv has pretty much zero dev work going on, so it has a locked bootloader, no recovery, ect.
it has been rooted (kingroot) and had updates disabled.
i reenabled the updates (unblocked from router and fixed build number).
it downloads the update and tries to install it, but it is still on 5.2.5.0 when it reboots.
i tried factory resetting before and after i removed root. (which doesn't remove or restore anything aside from making me put my account back in)
anyone have any ideas?
maybe someone can tell me how to pull a logcat when trying to install the OTA?
well, alright then.
Did you ever get this resolved? I have the same issue...still stuck on 5.2.5.0
I have the same issue with my Element TV stuck at 5.2.5.0
Based on this link it should be at 5.2.6.2 http://www.aftvnews.com/amazon-fire-tv-fire-tv-stick-software-update-history/
I need to figure out how to manually update the TV...any ideas?
To manually install a software update on your Element 4K Ultra HD Smart TV - Amazon Fire TV Edition:
1. From a computer, click the following link:
w w w. amazon. c o m /television-update
A .zip file named “firetvedition_update.zip” will download automatically.
2. Open the .zip file and extract the enclosed files by right-clicking the file and selecting “Extract All,” then following the prompts. (On a Mac, double-click the .zip file to extract the files.)
3. Next, plug a USB storage device into your computer with at least 4MB of available memory. If you’re already using a USB storage device with your TV to view photos or play music or videos, then this same device should also work for the software update. (The USB device must be FAT32 formatted.)
4. The USB storage device will appear as a removable drive on your computer. Drag and drop or copy and paste the files directly onto the USB device, making sure not to put them in a subfolder. Once the files have been copied, you can eject the USB device to safely disconnect it from your computer.
5. Unplug any external devices from your TV, then unplug the TV’s power cord.
6. Plug the USB stick into either USB port on your TV, then plug in the power cord for the TV. The TV will turn on by itself and begin installing the update. It will reboot during this time. Be sure to keep the TV and USB stick firmly plugged in. If prompted, press the power button on the front of your TV to finish the reboot process.
After your TV has rebooted, your software update is complete. You may remove the USB stick and reconnect any external devices. Your TV should download any future software updates automatically.
Unfortunately, my tv still doesn't boot up from the flash drive.
I have tried 5 different flash drives of different sizes.
I am going to write that image file using rufus on a flash drive and see what happens.
Maybe this will bypass having to mount it?
Anyone have any ideas?
I followed the steps and was able to boot from USB, but it didn't help much. (see the pictures attached)
Then I tried again to boot up but this time didn't boot at all from USB...no clue why.
fbuzila said:
I followed the steps and was able to boot from USB, but it didn't help much. (see the pictures attached)
Then I tried again to boot up but this time didn't boot at all from USB...no clue why.
Click to expand...
Click to collapse
My usb only booted once but my controls were not working, so I restarted and I could never get it to boot off the usb again.
This tv will probably have to be rooted since I get permission denied on everything.
I was hoping maybe to copy the upgrade img somewhere on to the tv and maybe execute it from there.
Poopiepants74 said:
This tv will probably have to be rooted since I get permission denied on everything.
I was hoping maybe to copy the upgrade img somewhere on to the tv and maybe execute it from there.
Click to expand...
Click to collapse
I am going to try wiping the image as mentioned in the link below, then try updates again.
w w w .aftvnews.c o m/how-to-unbrick-by-entering-recovery-mode-and-factory-reset-the-amazon-fire-tv/
Damn good news!!!
I finally got the damn thing upgraded, and no thanks to Amazon or Element.
They were both useless and kept sending me back and forth between support for both companies.
This is how you were able to break the Ouya console startup process when booting and it works for Element Fire TV's as well.
So it's a bit of a hit or miss, but I am pretty confident it will work if your patient.
1. Download the following file and put it on a USB stick
http://www.aftvnews.com/amazon-fire-tv-fire-tv-stick-software-update-history/
Search for: Version 5.2.5.1 (Build 577224220) and download that file
Throw it on a flash drive formatted Fat32
2. Connect a usb keyboard to your Element Fire TV
3. Turn of your Element TV by pulling the power plug, wait 5 seconds and turn it back on with the remote.
4. As soon as you see the element logo start tapping on your "Left alt", "I "(key) and "Print Screen" at the same time. This will cause a break and restart the system. You will do this several times continuously every time you seem the Element logo. The TV should reboot about 3-4 times, so you should see the Element logo 3-4 different times while tapping the key combination. At some point you will see a screen that reads updating.
5. The first time you come across the updating screen wait 5 minutes and if the progress bar does nothing, it is frozen/stuck. Once again, "Left alt", "I"(key) and "Print Screen" at the same time and it will restart. Once again you will see the Element logo and repeat the key combo routine.
You will then see the 2nd upgrade screen and you should see the progress bar moving and it should complete this time around.
Notes:
Never restart if it is updating and you see the progress bar moving or your usb is flashing.
Please reply with any questions, successes or failures.
Good luck!
Poopiepants
Well, I somehow managed to update to 5.2.5.1. I used a combination of the methods that @Poopiepants74 described in post #5 and post #10. I used post #5 to get to the boot menu, and then I was running into the same error message that @fbuzila had in post #6.
So, I left the TV at the boot menu, removed the USB stick, downloaded and added the 5.2.5.1 update file to the USB stick, put the USB stick back in the TV and continued with the steps to "update from USB", which was successful.
Now my TV has been on 5.2.5.1 for 48 hours and has not attempted to update to a newer version. When I check manually through the settings, it says there is no update available.
I will give it a week or so to see if it 'checks in' and tries to update it its own.
still stuck on 6.2.6.0 here. can't find a newer package to download anywhere*sigh*
20 days later...still hasn't updated. I remain on 5.2.5.1 still.
Anyone know where to manually download the latest Fire OS 5.2.6.7 for Fire TV Edition 1 (Element) Edition? I am still stuck on 5.2.5.1. Since I was able to manually update to 5.2.5.1 I'd like to attempt to manually update to the latest 5.2.6.7
Please follow these troubleshooting steps to get the issue resolved.
@ Power off the device
@ Unplug the power cord from the wall outlet
@ Hold down the return button on the TV (on the bottom bezel, next to the power button) and plug in the TV
@ When on the 'Amazon system recovery' screen, release the return button on the TV
@ Using the volume down button on the bezel of the TV, move down to 'wipe data/factory reset' option
@ Press the power button on the bezel of the TV to select ‘wipe data/factory reset’
@ Using the volume down button on the bezel of the TV, navigate to the “Yes” option
@ Press the power button to select “Yes” with the power button
@ Select “reboot system now” with the power button
Please go through the steps and see if that fixes your TV issue.
The only available update to the Fire OS, I have been able to find online is this one:
https://www.amazon.com/television-update
release-margo-54.5.7.2
Build TIME : 2017-06-24 09:27:46
FireOS 5.2.5.1
The latest version Fire OS 5.2.7.0 is nowhere to be found on the internet.
Unfortunately, some apps like Bravo do not seem to work with 5.2.5.1.
I will be contacting Amazon and see if any updates are available.
So after contacting Amazon, they sent me a link to their source files.
https://www.amazon.com/gp/help/cust...e=UTF8&nodeId=201452680&qid=1564247290&sr=1-1
So if you have this issue you need the recovery pill file and not just an update.
The recovery file will contain the MstarUpgrade.bin file.
Here is 5.2.6.8 straight from Element.
A quicker way to get into the Recovery menu without a keyboard.
Disconnect the power cable from the wall for 20 seconds, while holding down the power button.
Plug the TV back in and it will turn on automatically.
Immediately hold down the input button which is right next to the power button (Pictured as a Box with an arrow), until you hit the recovery menu.
Select upgrade from USB and you should be set.
It's not recognizing my signature file, so hopefully I will here from them soon to resolve my issue.
Poopiepants74 said:
So if you have this issue you need the recovery pill file and not just an update.
The recovery file will contain the MstarUpgrade.bin file.
Here is 5.2.6.8 straight from Element.
A quicker way to get into the Recovery menu without a keyboard.
Disconnect the power cable from the wall for 20 seconds, while holding down the power button.
Plug the TV back in and it will turn on automatically.
Immediately hold down the input button which is right next to the power button (Pictured as a Box with an arrow), until you hit the recovery menu.
Select upgrade from USB and you should be set.
It's not recognizing my signature file, so hopefully I will here from them soon to resolve my issue.
Click to expand...
Click to collapse
Same. Doesn't recognize for me either...
Good news Element pushed an update which my TV was able to install.
5.2.7.1 is out and it worked for me.
The TV just prompted me out of the blue to install this update and it successfully completed.
Hello everyone,
I have Philips 55PUS7909/12 and it is stucked on Philips Logo and after a few seconds, it restarts again with the Philips Logo. The TV is stucked in bootloop. I have already tried the Joypad Down key to enter into recovery mode but unfortunately it cannot enter into Recovery Mode. Tried with latest firmware in "upgrades" folder and also in root folder but no luck. Then I tried with USB A-A cable but "adb devices" returns nothing. I'm out of options. Can anybody help me to tackle this problem?
Thanks in advance
Hi
I have the same tv. Same things happened to it. Apearently that is the core level of problems. Which Tv brings itself to the Protection mode. You only see the philips logo. And tv shuts and opens up continuesly I guess. At this level tv doesnt allow you to use the joystick for Bootlader, dont worry about it. Also it may not allow you to see it as a device in adb. will tell you there is no device million times. I hope you find solution soon.
Hello,
I have a tv TCL 55DP660, motherboard is MT58CU (40-mt58cu-mab4hg).
I am stuck at loading screen and nothing works for me, after I entered developer options and turned on Debug mouse setting, my tv restarted and was in forever looping state.
What I tried
1) turning the power off
2) inserting usb stick with file in root (V8-T658T01-LF1R579.pkg) tried with multiple version, all produced same result, as well with .zip extension
3) Holding down power button on tv
4) Plugging into electricity
5) screen shows TCL logo static
6) after 10 seconds, it show "TCL" logo animated
7) and then it showns loading and gets stuck there forever.
Also tried opening my tv, and taking a loot at motherboard, but could find a reset jumper, or reset pin to short circuit.
The only thing I found was MCU_RST name on a back of the board, but it was only a single filled hole and nothing around it. So was wondering to which connection do I short circuit it so it would do a factory reset for me? or is there another way?
Thank you!
Try V574 pkg file....unzip to "Update.pkg"
http://celesw.tcl.com/CSEU%20TV/Software/MT58/V8-T658T01-LF1V574_PKG_USB_GMC.zip
also read here:
Downgrade File for TCL C6 (Current Version: V8-T658T01-LF1V534)
Hey guys, I am new to the Android TV scene so bear with me. Recently bought TCL C6 TV. It updated yesterday to Android Oreo but the Color accuracy especially in HDR has fallen considerably, constant dimming of backlight for no reason and not to...
forum.xda-developers.com
Just tried it.
Formated usb with fat32, and put inside root "Update.pkg" file.
Unplugged tv -> inserted usb (tried twice with both slots) ->started holding power button -> plugged tv -> tv started loading showing static TCL logo -> after 10 seconds it booted as if normal and was stuck on loading screen forever.
Maybe change USB ?
It started working for me, All I had to do was change flash drive
Optick002 said:
It started working for me, All I had to do was change flash drive
Click to expand...
Click to collapse
hi, 1 question...
have you the instant on issue?
Hi,
i tried this solution, but right now the only thing i have is the stand by light on. it doesnt do nothing.
i already tried light on the the with the remote control and nothing.
somebody help?
there is any other solution to flash de mainboard?
thanks
2 days ago I came back to my Fire TV Stick 4k only to find black screen with "loading..." letters in corner, and at that moment pressing home button did nothing, seemed that remote isn't working at first or device froze.
3 Hours before that I has using device, and only thing I did i power toggled it 3 times in few seconds using power button on remote (don't ask why it irrelevant now)
After I power toggled the device, and after "Fire TV" logo it stated that it can't find my remote. So i changed fresh batteries, tried to resync remote to device and all other stuff, but nothing helped. So I decided to try my remote on another device, and concluded that remote is perfectly fine and connects to other device without problems, and that it's nothing wrong with it.
At the same time it baffled me that device didn't load home screen after boot, just notification that it cant find remote and black screen after that.
Later I discovered that remote is in fact working (built in firmware restore functions and menu that is accessed by long pressing home button for few seconds).
So I decided to do factory reset by pressing key combination.
Factory reset menu came up, and after I pressed "OK" nothing happened, device didn't reboot.
Pressed key combo again, and let the timer for factory reset count down to zero.
When it came to '1' it froze.
Pressing key combo again factory reset menu would come again and do countdown from start.
I can also invoke menu accessed by pressing home button for few seconds, but what ever I choose from there it freezes, but if I press home button again it opens same menu again and move left-right and even enter "profiles", so it's not frozen, it just seems that it can't open any menu entry for some reason.
At he same time I can access it via wifi ADB and run ADB shell commands, so it is connected to wifi that has internet access.
I tried running "adb reboot recovery", device reboots, comes up with Fire tv logo and "no command" on screen.
It sits there for a minute and after it reboots and goes into normal boot.
I also tried "am start -n com.amazon.tv.launcher/.ui.SettingsActivity" folowing "am broadcast -a com.amazon.tv.intent.action.MASTER_CLEAR" but no avail.
it states "Broadcast completed: result=0" and that is it.
How do I factory restore / flash firmware, whatever ?
I will take any suggestion before tossing it into bin, because I think memory got corrupted somehow and device is processing and executing fine.
Edit 1 :
Safe mode method using USB keyboard on OTG cable doesn't work. Tried ctrl+alt+menu+prtscr+i several times, it invokes nothing.
Edit 2 :
Tried rooting using shorting to ground exploit, but it doesn't work since serial number of device is too high thus bootloader locked.
Edit 3:
I can see all the installed packages over ADB and uninstall ony of them normally.
Hi mate, try my solution up for the bootlooping firestick
Travel_Mate said:
Hi mate, try my solution up for the bootlooping firestick
Click to expand...
Click to collapse
Thank you for suggestion. The main question is how do I format USB stick to Android "internal memory" if I don't have Xiaomi 4K stick, like you mentioned in your original post ?
I have another working Fire Stick 4k, and have formatted USB stick using that device, but since Fire Stick 4k uses Fire OS 6, and possibility to format USB stick to "internal memory" is a feature of Fire OS 7, I don't think it will work.
At the moment I just formatted this stick using Fire OS 6, connected using OTG to malfunctioned stick, I can see Fire TV accessing it few times on boot (LED flashes), but after boot I don't see any activity. I will let it sit for a few hours.