My 3 year old Moto G5 Plus running android 8 suddenly restarted two days ago and went into Start up failure. It no longer shows My product or IMEI number. It just shows potter 000000000000000 32GB P3B
Bootloader logs read " Start up failure. Your device didn't start up successfully. Use the Software Repair Assistant on computer to repair your device. Connect your device to your computer to get the Software Repair Assistant" written in red.
I have my IMEI and product numbers saved on my pc in a notepad file, but the LMSA software does not recognise my device to even try to rescue it. I want to retrieve files from my phone before attempting a factory reset.
On using the LMSA, it says "lmsa doesn't match appropriate firmware. you can try to select a firmware manually" but then it has no option to select anything manually. I have my phone previously registered on the software on my PC.
I have not rooted my phone, nor used anything other than stock android. My bootloader is locked. I cannot remember if I had Developer options selected or not, most probably not.
On trying to go to recovery mode it says the same message " Start up failure. Your device didn't start up successfully. Use the Software Repair Assistant on computer to repair your device. Connect your device to your computer to get the Software Repair Assistant"
When I connect the phone to the computer, it recognises it (I hear a notification sound) and under Devices it shows under Unrecognised as "Fastboot potter s"
I've never flashed my phone but would it be possible to recover the files in the internal storage of the phone by installing TWRP (in a non rooted, bootloader locked phone) without data loss?
How does it work?
Please help! I really need to recover my photos and notepad notes. Is there any way? Any software?
Please help! Please!
i have the same issue.
can someone help with that .
sharing screenshots of the same.
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i have the same issue too. ( xt1683)
I'm not responsible for what you do to your device.
Have you seen this post? https://forum.xda-developers.com/t/...d-as-qhsusb_bulk.3636457/page-9#post-76035108. Also read post # 223 about trying this on a Windows 10 machine.
Good luck.
roundaway said:
I'm not responsible for what you do to your device.
Have you seen this post? https://forum.xda-developers.com/t/...d-as-qhsusb_bulk.3636457/page-9#post-76035108. Also read post # 223 about trying this on a Windows 10 machine.
Good luck.
Click to expand...
Click to collapse
I tried this method and didn't work for me. but the device loads bootloader (not on blanck mode)
Related
I've tried unlocking bootloader using official Unlock app from Asus
I've the latest firmware 2.20.40.168 unrooted.
I've tried it thrice, all I see is is a black screen with a USB symbol and full white bar below it.
I can't enter the bootloader itself.
I've tried reflashing droidboot.img, boot.img and recovery.img. All says <waiting for device> infinitely.
"fastboot devices" displays nothing, my deivce is not detected!
Yet, I can enter the OS and use it flawlessly!!
Please help me enter the recovery please!
I've attahched the screenshot of the black screen when I press Power+Vol Up (release power up upon vibrate)
Thanks in advance!!!
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Try flashing a custom recovery.
24imelqui said:
Try flashing a custom recovery.
Click to expand...
Click to collapse
I cant reach the bootloader, how do I flash a custom recovery? Sorry, I'm no genius...pls guide me with a link!
Thanks in advance
Your phone is bricked! Search for unbricking with xfstk in the zenfone 2 threads. Your phone should be recognized as Moorefield when connected to a PC.
Your other option is to go to a Asus service center or send it to them, but your warranty could be void, because of using official bootloader unlocker!
Edit:
Here: http://forum.xda-developers.com/showthread.php?t=3284337
@_WiNNa_
You said it too fast. He's able to boot to system properly but unable to enter bootloader.
Sent from my ASUS_Z00AD
@krasCGQ
Yeah, you're right! Too fast to say bricked!
But afaik xfstk is the only way to get droidboot/fastboot back.
As far as the phone wouldn't be recognized as any other than Moorefield.
Even if adb can recognize the device, one could not flash droidboot with that, right?
... Or perhaps I'm just talking bullsh*... I'll better quit now... [emoji32]
I'd say bricked too, even though you can run the OS when a new update comes out it won't update if it can't go to recovery. In fact it might just start a bootloop...
If it bricked while using the "Official tool" then I'd return under warranty, it was working fine before... As has been said, the IMEI number was registered with ASUS when unlocked, I just wouldn't wait too long as the longer you wait the less chance of being fixed under warranty.
At the very least you can ask about it and see if you can get it sent back for warranty fix, just don't say anything about flashing anything but bootloader...
[HELP] G532M Can't upload firmware via "DOWNLOAD MODE" since it gets stuck at half!
Hello everybody, first thread on XDA.
I will tell you about my problem since it seems to be unusual.
I have a J2 Prime G532M that one day suddenly when I woke up and I turn on my phone a blue screen with the following message appeared "this phone has been flashed with unauthorized software [...]" this made me confused because my phone had the OFFICIAL ROM and I've never rooted it.
So I downloaded the official rom from Sammobile and I tried to flash it via Odin. The weird issue here is that when I try to flash it it stucks at half of the process. Sometimes at 12% exactly when it arrives at 360mb/3.75gb uploaded to the device. I downloaded two differente roms bc I thought that the first was corrupted, but both of the roms makes the same.
Also, when the phone is in Download Mode after disconnecting and reconnecting the phone to the computer Windows shows me:
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"The last USB device you connected to this computer malfunctioned, and Windows does not recognize it".
When I first connect the phone everything its OK. After a while (10 seconds approx) the phone stop receiving data from Odin and when I
reconnect it Windows shows that.
What my problem could be? i'm reading all the comments. Thanks in advanced.
Try using another usb cable. Maybe it's because of your usb cable. Because my phone is J2 PRIME SM G532G Variant I was FRP locked by google but then when I try to flash my stock rom via Odin it stucks and stops halfway of the process. So what I did is just changed my USB Cable and it worked for me. Hope it works for you too. There are a lot of options changing your usb cable. Or so I could analyze the real problem here include the logs of your Odin here when it stopped halfway. Copy your Log and paste it here.
Hello XDA,
Hoping someone here can help me. Not sure if it was relevant, but something must be but I was installing an APP on my P20 that helps to verify you to access Canada Gov't websites. Yada yada and now my phone has a password on it. At some point I was given Google Codes, but those do not unlock my phone now. I tried updating the phone from wifi and safe mode however it still comes up with the password screen below. The SIM card is now in my new phone (S20 - done with Huawei) and the old phone is in Airplane mode. When I drag up from the bottom you can see that menu at the bottom that mentions "Enable Magazine unlock" but doesn't do anything except calculator and flashlight.
Yes I can access recovery menu and the option to Factory Reset is certainly there and I know how to use it. The thing is I have over 3000 photos (most of them of our Cats) on there and I cannot and will not lose them. Been hacking this thing for a few days now and even though the P20 does not have an SD CARD slot, I was able to insert a USB stick in the USB-C slot with a bunch of useful hack .APKs but I cannot seem to be able to use them. In the EMUI menu I can select Update from USB but it just hangs at 5%.
I don't mind any kind of solution but it has to keep my data. Would installing Cyanogenmod delete my data? Anyone encountered this before? Also - obviously my phone has not been rooted and trying to connect to the PC via USB does recognize the phone, but Visual Studio, the Huawei software and ADB and everything else does not recognize it enough to communicate with it, perhaps because of the password.
Any help is greatly appreciated.
DJ Lem
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Have you try to make a backup onto your pc or does it not see the device? I know there’s Back up Option under recovery mode at more than one place but not so sure if it would include all of your data.
The only way to disable a password on a huawei is thro factory-reset along with the password setup proses.
You said something about google codes. Can’t it by chance be from your find my phone, that the device is secured from find my phone platform
is there any way to fix this
please help me
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all of my partitions have been lost
IT SHOWS AVAILABLE PARTITIONS: /nothing/
-cant go to recovery mode
-cant go to fastboot mode
-cant go to mtk_gui mode
this happens when trying to get mtk_gui
-cant go to mtk_gui mode
this line just shock me since I have heard MTK cpu is never can be broken...
maybe we should try all manual setting we can attach, is you using tool on win10? I got a lot trouble with that env.
ubuntu 22.04
Python 3.8.10 (default, Mar 15 2022, 12:22:08)
[GCC 9.4.0] on linux
Magisk 22.4
logforjj said:
-cant go to mtk_gui mode
this line just shock me since I have heard MTK cpu is never can be broken...
maybe we should try all manual setting we can attach, is you using tool on win10? I got a lot trouble with that env.
Click to expand...
Click to collapse
it's not the MTK client's problem
I accidentally destroyed all of my partitions
is there any way to recreate all partitions again?
also, I'm so dumb that I tried to do it with the SP flash tool (didn't work) and now I can't even get to this page
now the phone is completely dead and the screen is not turning on.
the only hope is that the phone can be detected by the sp flash tool and mtk_gui (after formating with the sp flash tool)
I'm not doing anything anymore without any advice.
there is no partitions here
The phone turns into a brick after using the MTK client client (GUI) function, please help!
When I click on all the erase options, the client only recognizes them but cannot save me back to the phone. The volume and power buttons are not responding. Please help me!
forum.xda-developers.com
just like me several days ago, In fact I just brick my device again since flash custom rom for UI2.0(jsut wrong), so now I will trace back that thread and replay again, I think it is okay and both of we can revive it as normal, first thing I am going to is reset win10 again since I suppose some security setting just crash SP flash tool make it did not response anything after I use it( despite bypass is going okay).
logforjj said:
The phone turns into a brick after using the MTK client client (GUI) function, please help!
When I click on all the erase options, the client only recognizes them but cannot save me back to the phone. The volume and power buttons are not responding. Please help me!
forum.xda-developers.com
Click to expand...
Click to collapse
I don't understand anything from this page
please make a user-friendly tutorial for me
and also please give me the files you used
and please shere a working firmwere file with real scatter file
I am unable to unlock the bootloader (I know every little detail of the process and I have done it successfully again in another xiaomi lisa device).
All the drivers are installed, phone is recognized, I have tried with adb and with miflash_unlock without success. It doesn't start countdown. I get the message that I must have a Mi account registered in my phone (as of course I do). With adb I get the error 'Token Verify Failed, Reboot the device'. I have to mention that I used Windows 10 and the original usb cable.
I believe the problem is that in Mi Account -> Devices , the SIM card seems that is not recognized, although is working fine.
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And all the details of my device.
duellerg said:
I am unable to unlock the bootloader (I know every little detail of the process and I have done it successfully again in another xiaomi lisa device).
All the drivers are installed, phone is recognized, I have tried with adb and with miflash_unlock without success. It doesn't start countdown. I get the message that I must have a Mi account registered in my phone (as of course I do). With adb I get the error 'Token Verify Failed, Reboot the device'. I have to mention that I used Windows 10 and the original usb cable.
I believe the problem is that in Mi Account -> Devices , the SIM card seems that is not recognized, although is working fine.
And all the details of my device.
Click to expand...
Click to collapse
Check that your device appears here and use the same account/sim.
I confirm that my device appears in Xiaomi cloud. I also tried to make a new account and warned me that my phone number is also connected to another account. I continued finishing the creation and tried again to unlock bootloader. The result was exactly the same, with adb and windows application too.
duellerg said:
I confirm that my device appears in Xiaomi cloud. I also tried to make a new account and warned me that my phone number is also connected to another account. I continued finishing the creation and tried again to unlock bootloader. The result was exactly the same, with adb and windows application too.
Click to expand...
Click to collapse
Surely correct but check anyway.
https://new.c.mi.com/global/post/101245
https://en.miui.com/unlock/index.html
Edit:
Have you tried logging in this way?
My mistake. I hadn't add my account.
At last I continued the unlocking process and started the countdown.
But Sim card continues to be shown as missing in my account. Nevermind anyway...