Just want to check with other user on whether your unit have a bleeding at bottom chin and side bezel. It's visible with grey background colour. Bottom chin will bright more with white colour. The bleeding/bright light at bottom does not appear at lowest or highest brightness. I'm quite reluctant to return it as there is not much complain on this and whether this is actually normal.
On my 2+ yr old Samsung S9... the cables and maybe (hope not, but...) the USB-C plug are getting loose. If it's plugged in to connect or to charge, I often have to move it around and wedge it against something to keep the connection cable. After doing that more over the last 10 months or so, a roundish "glow" developed on my screen - half fuzzy circle around the USB-C jack/plugin. It doesn't always show, maybe because of color - it's always a light greenish.
I don't believe your phone's screen's behavior is normal, and if it is, you should keep taking it back until you get one that's not normal and actually works right. It's not working properly, and if you got it recently... personally, I'd take it back. Despite the hassle.
(some stores MUCH worse than others - paid over $320 cash up front for a 3 year warranty at Worst Buy.. they said if it breaks, if I even Lose it, anything, bring it in, and get a new one) couple months later it wasn't charging and acting bad enough to be unusable. Brought it in... Sorry, you don't have $100 in the account you bought it with, so we can't help you! Geek Squad? Moron Squad? Bold faced lying salesmen.. rediculous. Best buy scam, got $300+ out of me for Nothing!
joehann90 said:
Just want to check with other user on whether your unit have a bleeding at bottom chin and side bezel. It's visible with grey background colour. Bottom chin will bright more with white colour. The bleeding/bright light at bottom does not appear at lowest or highest brightness. I'm quite reluctant to return it as there is not much complain on this and whether this is actually normal.
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Click to collapse
Yes there is about 3mm of bleed from the bottom of the phone (I believe it's normal). Are you able to send a picture with the grey background in a dark room?
Do you have the 10t or 10t pro?
Related
I have light leakage on the left and right edges of my screen respectively when the phone is switched from normal to landscape view.
normal view leaks light on the right side , and landscape leaks light on the left side once the leds' switch to adjust homescreen position.
any one else have this problem? it's quite noticeable in a dark environment if you do...
how should i go about correcting this through verizon?
I Know they're going to try and push a refurb on me one way or another, how do i get around this as it's an obvious manufacturing defect and i JUST bought my phone on release date, it's 1 month old....???
please note this is not a screen or vertical light bleed, it is on the outermost left and right edges directly left and right of the home screen buttons and definitely switches sides as the leds switch from normal to landscape direction
I have issues with my charging port loose, I as well bought on April 28th, 1st day, and since I'm outta my 14 day return they will only replace with a refurb, I'm considering doing it now, since most likely the refurb will be one that someone bought and brought back for another phone, so the refurb should be good as new, not to mention there is no way to tell if it's refurbed, my inc1 amoled ive had replaced 6 times and everytime there was no way to tell its refurbed. not too mention if the refurb comes and you're not happy with it, send the refurb back!
Can't say that I notice any light leaks on mine. I'm in a dimly lit area, not a dark area, though. I bought mine a short period after launch.
Refurbs are just as good as new devices. In fact, refurbs generally have better quality control. If I had the option to buy a refurb I2, I would have.
called tech support, the first dumb lady told me to bring it to a store and they will fix the plastic peiece(ya ok) called right back, got this great guy, and sent me out a refurb within 5 min.
Here's the story:
I bought my HOX (Indian, International, SH24 batch) close to 6 months ago (continue reading before saying it won't be replaced). I checked and tested everything according to the guide as soon as I could and it only showed a little bit of screen flex on the upper left corner, but I didn't say anything because I could live with that (I'm not that picky). Then, after some time I found out that the back of the device had a small bump near the camera lens, and by looking it up on xda I found out that it might be the battery expanding and we all know what could follow to that. Recently, I found that the screen has two vertical lines that are noticeable on grey backgrounds. These lines are not dead or burnt pixels, it seems as if the backlight was uneven and those lines were a lighter color than the rest of the screen.
Now, here is where I start to wonder the topic title.
If they were to repair it and assuming that that's the only damage and no other parts are involved, they would need to replace at least the back cover, the screen and the battery. Considering the only part that seems to be perfect is the motherboard, and that the rest needs replacement, is it possible to get a replacement unit instead of going through the whole hassle and wait of getting the repair done?
EDIT: Someone please move this post to troubleshooting, this is between my first posts on this forum, sorry.
Hello,
I have an issue with my T325, I have a white light bleed spot that is visible only on white or light pages between the two slim slots (in the middle of the screen but a bit to left). They are not dead pixels, many cheap phones have such a brighter spot.
I bought the tablet brand new 5 months ago, I have warranty for one and a half more years but it takes half a month or more until they see, repair and return the device if I send it in. (I haven't paid for premium service)
The spot appeared about 3 months ago but I told myself that I will not change my otherwise perfect screen for a brighter 0.3cm white spot even if it's a little annoying sometimes ( I had already exchanged two tablets until I got one without dead pixels or dirt inside the screen). I haven't dropped, pushed the screen on that point or did anything that could have damaged it.
However, at the beginning of this month i wiped my screen with a cloth that had something very hard on it and I didn't see and managed to get a deep 1 cm scratch (I can actually hook my nail in it) exactly in the middle of my screen and I didn't have a screen protector (who needs one on a tablet ? ). I am thinking on convincing somehow the service to change the screen because of the light bleeding. The two issues are unrelated, there is only one scratch on the screen clearly from a swiping motion.
Does anyone have an idea on whether the screen is defective or there is some strain in that point ?
Did anyone have a similar issue and managed to solve it ? Should I try sending it in ?
Hello everyone
I bought an LG G4 last week and it had a clearly visible mesh pattern on the screen. It was most visible on white bright backgrounds. It was uniform over the whole screen. The funny part is you could also see it when the screen was off and there was a bright light shining on it.
I had it traded in at the shop and they agreed that it was a defect so they traded it in for another G4. This one has it too, but it's much less visible.
I have seen that the display models do not have this mesh thing at all even on the brightest setting. Some do some don't.
Does anyone else here see it? I have a serial number that starts with 511 if that matters.
I also have this problem. I have to see some display units because it may be the way that pixels are arranged. It those dispaly units are ok I am going to get a replacement.
Hi,
I've just noticed that on the left hand side of my screen I have a vertical bar around 2mm wide that looks corrupted in some way - like filled with horizontal hatched lines that I'm assuming are defective pixels or similar. It's a bit hard to describe, and even harder to get a decent photo of the problem. The attached is the best I could do.
The issue seems to be there all of the time, but is less noticeable on solid white / black backgrounds than it is on block colours.
Is this likely to be hardware issue, and would it be covered under UK warranty?
Thanks
cjc.
cjc1664 said:
Hi,
I've just noticed that on the left hand side of my screen I have a vertical bar around 2mm wide that looks corrupted in some way - like filled with horizontal hatched lines that I'm assuming are defective pixels or similar. It's a bit hard to describe, and even harder to get a decent photo of the problem. The attached is the best I could do.
The issue seems to be there all of the time, but is less noticeable on solid white / black backgrounds than it is on block colours.
Is this likely to be hardware issue, and would it be covered under UK warranty?
Thanks
cjc.
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Click to collapse
That definitely looks like a faulty panel. Nothing like that on my 10 (Carbon Grey, Tianma).
I'd get in touch with HTC UK and see what they think.
I have exactly the same issue and i've had my phone a week. I didn't notice it at first but it's definitely more noticeable on non white backgrounds, i've checked it with a screen tester which you can go through blocks of colour with. I also have the same slight dip in the top left.
How has your warranty claim gone with HTC? I'm going to try phoning them up today. I bought my phone from Very.co.uk but would rather deal directly with HTC.
Following this as well as I have stuck pixels in the middle of the screen. Very have been difficult to deal with so I'd really like to know how things go with HTC UK
Hey just as a follow up. very.co.uk refunded me with no questions asked. They don't do replacements so you have to re-order.