Hi everyone,
I know this forum is more about software and the functioning of custom roms. But maybe someone has experiences with data recovery from a SM-A320FL, stockRom, with a broken display.
The mobile of my son has a broken display. The mobile still works, I can plug it in to a computer and it is still recognized as normal. I can not get access to the data via the laptop because I have to unlock via the phone. I know I could just get out the external sd and save the data, but my son would like to save his data from the phone as well.
The display is completely black and broken. We can not access the phone. Touch does not work.
My idea was to access the phone via an USB-C hub and plug the phone to an external monitor with a mouse and keyboard. So far it has not worked. Has anyone tried this solution and could tell me his /her experiences?
Has anyone experiences with such or a similar problem? Are there any other solutions to the problem, e.g. break up the phone and connect a new display to the phone,?
Many thanks for your help and any suggestions
Best
t---pl
t---pl said:
Hi everyone,
I know this forum is more about software and the functioning of custom roms. But maybe someone has experiences with data recovery from a SM-A320FL, stockRom, with a broken display.
The mobile of my son has a broken display. The mobile still works, I can plug it in to a computer and it is still recognized as normal. I can not get access to the data via the laptop because I have to unlock via the phone. I know I could just get out the external sd and save the data, but my son would like to save his data from the phone as well.
The display is completely black and broken. We can not access the phone. Touch does not work.
My idea was to access the phone via an USB-C hub and plug the phone to an external monitor with a mouse and keyboard. So far it has not worked. Has anyone tried this solution and could tell me his /her experiences?
Has anyone experiences with such or a similar problem? Are there any other solutions to the problem, e.g. break up the phone and connect a new display to the phone,?
Many thanks for your help and any suggestions
Best
t---pl
Click to expand...
Click to collapse
As far as I know, the phone is not capable of displaying its screen over the USB-C and never has been:
List of devices with video output over USB-C
en.everybodywiki.com
Your only chance would be to use adb or Microsoft's Your Phone. But for the latter, you need to install and set up the app, which would be impossible with a broken screen.
How to fully backup and restore your Android device without root
One of Android’s little-known tricks is its built-in backup and restore process that allows users to save their private data...
9to5google.com
As a matter of fact, you could still root your phone and make a backup using the buttons on the side of the phone, however, you could only do that with a blindfold on as you have no screen. (However, there are many screenshots and videos available to see what theoptions are.)
Of course, if you bring your device to a repair shop, they can attach a touchscreen and perform the backup for you.
Related
Hello all!
Here's the situation: I dropped my phone yesterday (Samsung Galaxy Nexus - i515) and the screen is destroyed. I can still see the top left corner (maybe 1/4 of the screen), but the digitizer is also hosed and I have a pattern lock. I need to get the data off the phone. When I connect it to my computer, it shows up as an external drive, but there is no file structure. From what I've read... I apparently have to unlock my phone before I can see the files, which as I said before is not possible right now.
Bootloader is locked, not rooted and the best part... USB Debugging is disabled. I've read through tons of information, but most threads either fade away when they get almost to a solution, or they are never fully answered.
I got the Unified Android Toolkit (GNEX V12.1.1.) by SKIPSOFT (which is amazing btw), but since good ole' USB Debugging isn't enabled, I can't use adb commands. I've read you can install a custom recovery and use adb at that point, but my bootloader is locked and I don't want to wipe data to unlock it.
I can get into fastboot, the driver shows up in device manager, serial shows up under 'fastboot devices', etc. but it looks like the only thing I can really do at that point requires a data wipe. I hit recovery (which is stock), the screen goes blank for a few minutes and then boots as normal. I'm guessing I can't use adb with the stock recovery??
I believe my final option here is to use a USB otg cable and use a USB mouse (wired only here? can I use a USB dongle? can I even unlock a pattern lock with a mouse?) to navigate until I can get USB debugging enabled. Since I can see a bit of the screen, I don't think it should be too hard. Even if it does prove too difficult trying to do it blind, there appears to be plenty of small apps that give you the capability to view what's on your phone via your PC. I was initially trying to find something that I could control phone from PC (screencast appears to be the best I've found so far), but without USB Debugging enabled or root, it's a no go.
I would like to hear from some of the smart folks out there about my options. I used to mess around with custom ROMs and all that good stuff, but it's been a few years so I am a little rusty.
TL;DR
Phone: Samsung Galaxy Nexus (i515) - broken screen and digitizer
Bootloader - Locked
Root - No
USB Debugging - Disabled
Phone has pattern lock
What is the best option to get my data backed up/copied?
Thanks in advance for any advice you can share!
buddy008 said:
Hello all!
Here's the situation: I dropped my phone yesterday (Samsung Galaxy Nexus - i515) and the screen is destroyed. I can still see the top left corner (maybe 1/4 of the screen), but the digitizer is also hosed and I have a pattern lock. I need to get the data off the phone. When I connect it to my computer, it shows up as an external drive, but there is no file structure. From what I've read... I apparently have to unlock my phone before I can see the files, which as I said before is not possible right now.
Bootloader is locked, not rooted and the best part... USB Debugging is disabled. I've read through tons of information, but most threads either fade away when they get almost to a solution, or they are never fully answered.
I got the Unified Android Toolkit (GNEX V12.1.1.) by SKIPSOFT (which is amazing btw), but since good ole' USB Debugging isn't enabled, I can't use adb commands. I've read you can install a custom recovery and use adb at that point, but my bootloader is locked and I don't want to wipe data to unlock it.
I can get into fastboot, the driver shows up in device manager, serial shows up under 'fastboot devices', etc. but it looks like the only thing I can really do at that point requires a data wipe. I hit recovery (which is stock), the screen goes blank for a few minutes and then boots as normal. I'm guessing I can't use adb with the stock recovery??
I believe my final option here is to use a USB otg cable and use a USB mouse (wired only here? can I use a USB dongle? can I even unlock a pattern lock with a mouse?) to navigate until I can get USB debugging enabled. Since I can see a bit of the screen, I don't think it should be too hard. Even if it does prove too difficult trying to do it blind, there appears to be plenty of small apps that give you the capability to view what's on your phone via your PC. I was initially trying to find something that I could control phone from PC (screencast appears to be the best I've found so far), but without USB Debugging enabled or root, it's a no go.
I would like to hear from some of the smart folks out there about my options. I used to mess around with custom ROMs and all that good stuff, but it's been a few years so I am a little rusty.
TL;DR
Phone: Samsung Galaxy Nexus (i515) - broken screen and digitizer
Bootloader - Locked
Root - No
USB Debugging - Disabled
Phone has pattern lock
What is the best option to get my data backed up/copied?
Thanks in advance for any advice you can share!
Click to expand...
Click to collapse
Unfortunately without ADB I do not know of any way to retrieve your data, or even clear the pattern lock. I think the easiest route would be to try a corded usb mouse and an otg adapter. You could try a cordless mouse with dongle, as long as it is not Bluetooth as that would most likely require a pairing code, but a standard 2.4GHz wireless mouse may work.
Hakugin said:
Unfortunately without ADB I do not know of any way to retrieve your data, or even clear the pattern lock. I think the easiest route would be to try a corded usb mouse and an otg adapter. You could try a cordless mouse with dongle, as long as it is not Bluetooth as that would most likely require a pairing code, but a standard 2.4GHz wireless mouse may work.
Click to expand...
Click to collapse
Thanks Hakugin.
I wanted to give an update. The USB OTG thing definitely works on the phone, but without being able to see the screen, unlocking the pattern would be extremely difficult. I tried for a little while, but there was just no way of knowing if I was even close.
I ended up getting a new phone via insurance. I took both phones apart and plugged the screen on the new phone into the old phone's motherboard. I was able to get into the phone, disable the pattern lock, enable USB debugging, and everything else I needed to do.
I know it's not the greatest and most available solution, but it definitely allowed me to get where I needed to be. I used MyPhoneExplorer (I think that's what it's called) to backup call logs, texts, etc and then restored to the new phone (once I had them both back together of course).
The USB Debugging is the biggest hurdle to overcome. If someone can find a good answer to solving that problem, we'd be ok. Of course, that would be a huge security issue...
My friend dropped his note 2, and broke the screen so that it doesn't function at all anymore. I'm trying to help him recover his pictures from his phone, because he never made backups of them, and it's his pictures of his kids. The phone still works, because theringtone still goes off, and still plays the sound when it's connected to a charger.
His phone is bone stock, and non rooted. I installed the drivers, and connected it to a laptop, but can't retrieve any files. The phoneshows up in explorerer but shows the storage as completely empty. Not even icons for folders. Of course, he didn't use an sd card either. In this situation, I can't go into the phone and change settings with the busted screen, and can't get anything to show up in explorer. He got lucky and got asurion to give him a note 3 as a replacement, but will have to send back the note. Is there anyway to force the files off, or is he SOL?
If there is no response when you connect it to a windows 7 pc (the drivers are built in) you're out of luck. A possibility is Samsung Kies because that program will make an outomatic backup. Sounds like the USB port took damage too.
If you really want to work hard you can swap his main board into a working phone.
rangercaptain said:
If there is no response when you connect it to a windows 7 pc (the drivers are built in) you're out of luck. A possibility is Samsung Kies because that program will make an outomatic backup. Sounds like the USB port took damage too.
If you really want to work hard you can swap his main board into a working phone.
Click to expand...
Click to collapse
It was odd because it registered in explorer as connected to usb, but showed no files or folders. Since he's the only person on earth that didn't use an sd card, I threw some files on an empty and put it in his phone, and that didn't show up either. So I'm guessing it's a lost cause? He has to send it back to asurion, so I can't take it apart.
There is two USB modes: media and storage. Sounds like storage.
Old thread, I know. The phone must be dusty now and the kids grown up. The cheapest solution to this is to get an MHL cable and hook it up to your TV. Use the stylus as your mouse and copy all files to an SD card.
This issue on my phone was due to screen security lock.
Hi Guys,
There is an Xperia S of my friend's on which there are very important data in its memory.
Recently, the mobile broke into pieces upon a fall! The display is completely broken, it is shattered and thus not at all working!
If the eMMC from the motherboard is carefully De-soldered and removed from the motherboard, can I access the data by installing this on some other motherboard and access the data? like on an Audrino chip or something?
Sadly, the phone is not rooted and "USB-debugging" is also disabled!
Please help over here guys, we need to recover the data as it is very important for us.
Many thanks in advance,
- Ranga
crazyranga said:
Hi Guys,
There is an Xperia S of my friend's on which there are very important data in its memory.
Recently, the mobile broke into pieces upon a fall! The display is completely broken, it is shattered and thus not at all working!
If the eMMC from the motherboard is carefully De-soldered and removed from the motherboard, can I access the data by installing this on some other motherboard and access the data? like on an Audrino chip or something?
Sadly, the phone is not rooted and "USB-debugging" is also disabled!
Please help over here guys, we need to recover the data as it is very important for us.
Many thanks in advance,
- Ranga
Click to expand...
Click to collapse
Is the phone is in working condition even if the display and touch screen is not working? If yes, I would recommend using a safe approach first.
Connect Your phone to a display using HDMI cable, This will give You a display.
Then connect Your phone to PC and a mouse. This would be a bit complicated, since You need to use a cable which would connect to PC as well as a mouse. There are "Y split cable" which can be used for such. Then using it, connect Your phone to PC as well as mouse and copy Your data using mouse and external display.
Dear all,
I have a Zenfone 2 model ZE551ML, the screen got broken, then the repair shop managed to break the touch connector while changing the screen.. Yes, it s*cks.
I would like to access my pictures and applications data which stayed on the RAM. I did not enable the backup on google servers.
I plugged my OTG cable, but I do not get any cursor, the ADB debug is enabled but I need to unlock the screen to be able to access the device using the adb command.
The device is not rooted, updated to the stock Version WW-4.21.40.184 (andriod M), the wifi is enabled and the device connects to internet meaning that I could install apps from the web interface of the play store.
In the end, I have a new screen but I can not interact using the touch functionality.
Do you have suggestions to give me to access my device ?
It can be an application, a recovery method, .. as long as I don't need to interact with the screen.
Any help would be highly appreciated,
Thank you
Laurent.
lo10 said:
Dear all,
I have a Zenfone 2 model ZE551ML, the screen got broken, then the repair shop managed to break the touch connector while changing the screen.. Yes, it s*cks.
I would like to access my pictures and applications data which stayed on the RAM. I did not enable the backup on google servers.
I plugged my OTG cable, but I do not get any cursor, the ADB debug is enabled but I need to unlock the screen to be able to access the device using the adb command.
The device is not rooted, updated to the stock Version WW-4.21.40.184 (andriod M), the wifi is enabled and the device connects to internet meaning that I could install apps from the web interface of the play store.
In the end, I have a new screen but I can not interact using the touch functionality.
Do you have suggestions to give me to access my device ?
It can be an application, a recovery method, .. as long as I don't need to interact with the screen.
Any help would be highly appreciated,
Thank you
Laurent.
Click to expand...
Click to collapse
If the shop broke it, why not bring it back and tell them to fix it?
Sent from my ASUS_Z00A using Tapatalk
kenbo111 said:
If the shop broke it, why not bring it back and tell them to fix it?
Click to expand...
Click to collapse
It would be too easy The broken connector is on the CPU card.. I guess it is too expensive... I complained but what can I do ..?
Now I just want to get my data
Is there a recovery method which gives access to adb commands ?
You can try using an usb otg cable and connect a mouse.
Guess I'm too late.
Thanks Marteicos for your reply, it is not too late, I am still looking for a way to access the storage of my ZE551ML.
I already tried with the OTG cable and a mouse, I don't get the cursor on the screen, I tested the technique on my new phone and it works, meaning that the cable is working.
I am still quite annoyed with that.
I can download apps (vnc like) from the web playstore but I would need that the app runs immediately after installing and without configuring it .. :/
I have the same problem that I need to recover from a broken screen and do some backups.
Background: I don't have USB debug enabled, so I cannot even get into the phone with adb. I cannot even get into recovery mode, it seems. Hard to say what the phone is doing because I can't view the screen.
Buying an OTG cable/dongle with HDMI output and mouse/keyboard input seems like a good idea, but I saw in a youtube video that one has to operate a popup menu on the screen too enable OTG? (Which I would not be able to do.) Can anyone please check for me whether operating a popup menu is required to get OTG to work? Or is there a workaround that does not depend on having a working screen?
(I do not have an OTG cable/HDMI converter to test with at the moment, would have to buy one speculatively to test.)
reikred said:
I have the same problem that I need to recover from a broken screen and do some backups.
Background: I don't have USB debug enabled, so I cannot even get into the phone with adb. I cannot even get into recovery mode, it seems. Hard to say what the phone is doing because I can't view the screen.
Buying an OTG cable/dongle with HDMI output and mouse/keyboard input seems like a good idea, but I saw in a youtube video that one has to operate a popup menu on the screen too enable OTG? (Which I would not be able to do.) Can anyone please check for me whether operating a popup menu is required t get OTG to work?
(I do not have an OTG cable/HDMI converter to test with at the moment, would have to buy one speculatively to test.)
Click to expand...
Click to collapse
You could replace the screen. It's about $20, and is not really that hard to replace.
Sent from my ASUS_Z00AD using Tapatalk
kenbo111 said:
You could replace the screen. It's about $20, and is not really that hard to replace.
Click to expand...
Click to collapse
I very much want to avoid having to try and replace the screen before I have done a backup.. Do you or anyone know the answer to the OTG question I asked?
reikred said:
I very much want to avoid having to try and replace the screen before I have done a backup.. Do you or anyone know the answer to the OTG question I asked?
Click to expand...
Click to collapse
Is a pop up for OTG
Get a new frame and LCD screen in one
There's no way for what you want to do
Sent from my ASUS_Z00AD [MM .352] [ROOTED] with Tapatalk
Same problem
Hello all,
I have the same problem. I managed to break that connector when trying to replace the screen with a new one. So now my phone can't be used and can't be fixed apparently,which means it'll probably go to the trash bin.
I am writing here because i would like to know if there is any way of retrieving the installed applications data.
I can connect the phone via usb to the computer, but i can only see the pictures, nothing else.
Can i get access to my contacts, my messages and other data besides pictures? Better yet, is there any way of cloning everything on the device and transfer it to another?
Unfortunately i wasn't wise enough to backup my apps through google services
Any help is appreciated. Thanks
If u can't touch the screen at all, there's nothing much we can do.
If you still can manage to install any app, try installing AirDroid and download all your files to your computer to backup. But be prepared, transferring files through WiFi can be slow.
$46 for full screen and frame replacement and comes with new touch screen connector
Buy it, install and then its fixed.
Sent from my ASUS_Z00AD [MM .352] [ROOTED] with Tapatalk
Try dr.fone you can download the files on your laptop. //drfone.wondershare.com/root/root-zenfone.html
Bt I am looking for turning on hotspot of broken Asus Zenfone 2 which is not possible in my case.
I dropped my OnePlus 3 on the road the other day, which would've been fine, except someone drove their car over it immediately after. The display is completely gone,and the rear cover won't fit, but surprisingly the internals are okay, because the notification light is blinking green to notify me of emails. I have TWRP installed, but I can't boot into it because there is no feedback at all from the phone, no vibration, no display. Is there a way that I can somehow mirror the screen over USB? That seems to be the only way to get my files off. If anyone can suggest anything, including hacks, then I would be grateful. Anything to get my data back, because I'm not sure Customer Service will allow me to backup data (They haven't responded yet, but I'll give them time).
You could try: http://www.makeuseof.com/tag/mirror-android-screen-pc-mac-without-root/
But it won't work when you Turnoff the screen. There are a lot of articles about this problem, a bit research and you should be able to come a bit further!
Vysor needs PTP, and I can't unlock the phone at all to change the USB mode. Thanks for the help though!
a dead lcd+touchscreen ,right?
well then, some idea might you need a monitor with a touchscreen capable, connect it via usb to hdmi adapter
or
if you don't have a monitor with touchscreen,
get usb-c hub to min. 2 port usb3, usb3 to hdmi, and a basic computer mouse.
you'll get the idea, the mouse will act as a touch
it might not work though.. haven't tried it
1.You can go to a phone service in youre city. Ask them to connect (not change) a display (if they have one) just to copy youre data.
2.If the phone it's ok and you like it change the display. But it's expensive. In my country it's about 130-140 euro.
150208 said:
a dead lcd+touchscreen ,right?
well then, some idea might you need a monitor with a touchscreen capable, connect it via usb to hdmi adapter
or
if you don't have a monitor with touchscreen,
get usb-c hub to min. 2 port usb3, usb3 to hdmi, and a basic computer mouse.
you'll get the idea, the mouse will act as a touch
it might not work though.. haven't tried it
Click to expand...
Click to collapse
OnePlus 3 does not have the hardware for HDMI out. Only WifiDisplay. So that won't work :crying:. Thanks for help though.
null0seven said:
1.You can go to a phone service in youre city. Ask them to connect (not change) a display (if they have one) just to copy youre data.
2.If the phone it's ok and you like it change the display. But it's expensive. In my country it's about 130-140 euro.
Click to expand...
Click to collapse
I have emailed them, but so far no reply. The service centre is in another city so I need to know before I make a (very expensive for me) trip.
Mate, i'm talking about any GSM service, not OnePlus service.
If the device boots and you can connect to a computer over ADB, then you could:
* push an open recovery script to your internal SD card ...the script should have instructions to do a data backup
* reboot to recovery, which will then do the data backup
* device will show as media device, which let's you copy the backup to your computer
You have custom recovery? if you do, pc should see youre phone storage.
do you have a custom recovery installed on your phone?
if yes, then you boot to recovery using the adb command or using the hardware button. when the phone boots into recovery, you will be able to see your phone in my computer from where you can access all your data.
null0seven said:
Mate, i'm talking about any GSM service, not OnePlus service.
Click to expand...
Click to collapse
Those guys won't touch a OnePlus here, they say they can't get parts