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Hi,
On my Note 2 7100 , I have given my phone to service centre guys to upgrade to 4.3 from 4.1.2.
After they attempted to upgrade the phone is not booting
The system status says Custom and they say it because you have rooted your phone and we cant help.
But before I gave my phone to them I have checked the phone there was no super user also every screen was looking official.
So I am not really sure if my phone was ever rooted or they screwed up my phone.
According to them if i install the old firmware my phone should boot.
But since I have no idea how it was rooted i am not able to do any thing.
Please help ... Urgent
kalp4u2 said:
Hi,
On my Note 2 7100 , I have given my phone to service centre guys to upgrade to 4.3 from 4.1.2.
After they attempted to upgrade the phone is not booting
The system status says Custom and they say it because you have rooted your phone and we cant help.
But before I gave my phone to them I have checked the phone there was no super user also every screen was looking official.
So I am not really sure if my phone was ever rooted or they screwed up my phone.
According to them if i install the old firmware my phone should boot.
But since I have no idea how it was rooted i am not able to do any thing.
Please help ... Urgent
Click to expand...
Click to collapse
Is the service centre official Samsung? And before u upgraded, did u root/mess with ur phone in any way or did u just use it normally?
it is official samsung service centre
Irwenzhao said:
Is the service centre official Samsung? And before u upgraded, did u root/mess with ur phone in any way or did u just use it normally?
Click to expand...
Click to collapse
Yes its official Samsung.
I have used it normally no messing with it.
kalp4u2 said:
Yes its official Samsung.
I have used it normally no messing with it.
Click to expand...
Click to collapse
Flash a custom ROM using ODIN Guide here. dun use the odin in the description. It's outdated. use this instead. Flash a custom ROM (or official) (official 4.3 has kies though) If u wan 4.3 without bloatware, try this.
Hope I helped!
which rom should i use
Hi,
I have tried to flash it with stock rom but its not booting.
Which rom should I use to flash the device now ?
Keep pressing buttons continuously for download mode
Then the upgrade failed message will go and then it will enter into download mode. after this you can try again.
kalp4u2 said:
Hi,
I have tried to flash it with stock rom but its not booting.
Which rom should I use to flash the device now ?
Click to expand...
Click to collapse
Do a mega wipe (if u dun mind). The service guys may have put in a wrong modem so, flash a modem for ur phone. Download ur modem here. This fixed my phone 5 minutes ago when i accidentally flashed a N7100 ROM (Ditto Note 3) on my N7105.
kalp4u2 said:
Hi,
On my Note 2 7100 , I have given my phone to service centre guys to upgrade to 4.3 from 4.1.2.
After they attempted to upgrade the phone is not booting
The system status says Custom and they say it because you have rooted your phone and we cant help.
But before I gave my phone to them I have checked the phone there was no super user also every screen was looking official.
So I am not really sure if my phone was ever rooted or they screwed up my phone.
According to them if i install the old firmware my phone should boot.
But since I have no idea how it was rooted i am not able to do any thing.
Please help ... Urgent
Click to expand...
Click to collapse
next time do a search...
there are many guides on this
http://forum.xda-developers.com/showthread.php?p=43879661
http://forum.xda-developers.com/showthread.php?t=2154890
http://forum.xda-developers.com/showthread.php?t=2536418
hope this help:fingers-crossed:
I used Purple Drake some time ago to root my device but I'd now like lollipop and would rather get that without wiping device (which I think is necessary for a custom ROM install).
First time I tried the OTA, it came up saying that it suspected rooting so wouldn't install. I unrooted but it still didn't work.
Following another thread on here, I tried to use LG PC Suite to fix the issue but I can't get PC suite to fix the problem.
So, can you help me?
I'd be happy with stock OTA lollipop (understanding that I'll lose root, possible permanently) if someone can work out how to get past the root check on the update (I don't have root anymore but it thinks that I might have)
I'd be happy with a custom ROM based on stock, if I didn't have to do a full wipe.
Any helpers?
tilda said:
I used Purple Drake some time ago to root my device but I'd now like lollipop and would rather get that without wiping device (which I think is necessary for a custom ROM install).
First time I tried the OTA, it came up saying that it suspected rooting so wouldn't install. I unrooted but it still didn't work.
Following another thread on here, I tried to use LG PC Suite to fix the issue but I can't get PC suite to fix the problem.
So, can you help me?
I'd be happy with stock OTA lollipop (understanding that I'll lose root, possible permanently) if someone can work out how to get past the root check on the update (I don't have root anymore but it thinks that I might have)
I'd be happy with a custom ROM based on stock, if I didn't have to do a full wipe.
Any helpers?
Click to expand...
Click to collapse
There's a guide to flashing back to stock in the forum here, I think you need to flash something else too
Thanks - the only guide that I can see about flashing back to stock involves a wipe also.
If you can find a thread that allows a flash back to stock without a wipe, that would be ideal.
tilda said:
Thanks - the only guide that I can see about flashing back to stock involves a wipe also.
If you can find a thread that allows a flash back to stock without a wipe, that would be ideal.
Click to expand...
Click to collapse
No such thing exists. If you are going to do a full and proper unroot or return to stock to take an OTA (as you should) your device will be wiped completely. If you would Bump your G3 and install a custom Lollipop rom (I highly recommend this), then you could upgrade to Lollipop by only wiping your system and data partitions, not your Internal Storage as well. You would lose all yours apps, but not the contents of your internal SD card. If you let Google auto-backup and restore all apps and data on the first boot, it will put everything back the way you had it before you're even used to the new Lollipop environment.
I have looked at the custom ROMs - is there a bumped ROM based on stock where "everything works"?
LG PC Suite let me install Lollipop even though I'm rooted?
OTA's get blocked if you're rooted
GuyInTheCorner said:
OTA's get blocked if you're rooted
Click to expand...
Click to collapse
Thanks. That was why I started the thread but. thanks for confirming.
le3ky said:
LG PC Suite let me install Lollipop even though I'm rooted?
Click to expand...
Click to collapse
I'll give this a go on another computer as whenever i tried the repair or update options,cut kept telling me That it couldn't check the update status. I had assumed That this was tied into the phone being rooted but possibly not.
I think PC Suite doesn't check if you're rooted (AFAIK, don't quote me on this one) but DON'T UPDATE WHILE ROOTED some.people have had bootloops and other issues after updating. Go back to KitKat, root and flash a pre-rooted Lollipop ROM
GuyInTheCorner said:
I think PC Suite doesn't check if you're rooted (AFAIK, don't quote me on this one) but DON'T UPDATE WHILE ROOTED some.people have had bootloops and other issues after updating. Go back to KitKat, root and flash a pre-rooted Lollipop ROM
Click to expand...
Click to collapse
Thanks for the warning. I have been searching for a rooted Stock ROM but all of the ones that I have found have 'issues' where things don't work.
Whenever I try to do anything with PC Suite, it pops up a dialog saying "Cannot check update unavailability [sic]"
Has anyone else had that problem?
tilda said:
Thanks for the warning. I have been searching for a rooted Stock ROM but all of the ones that I have found have 'issues' where things don't work.
Click to expand...
Click to collapse
best thing to do is wait, to be honest. Lollipop has only just started to roll out to most markets, so devs haven't realistically had much time to work their magic.
ChupaChups is a decent ROM (although I think it's for the international D855 only) and is based on 5.0, so try that?
http://forum.xda-developers.com/lg-g3/development/rom-chupachups-rom-t2941412
Also it's based on 20D which is fairly recent (my D855 only just got the 20E update)
---------- Post added at 10:51 AM ---------- Previous post was at 10:50 AM ----------
tilda said:
Whenever I try to do anything with PC Suite, it pops up a dialog saying "Cannot check update unavailability [sic]"
Has anyone else had that problem?
Click to expand...
Click to collapse
nope. Have you allowed it through a firewall?
GuyInTheCorner said:
best thing to do is wait, to be honest. Lollipop has only just started to roll out to most markets, so devs haven't realistically had much time to work their magic.
ChupaChups is a decent ROM (although I think it's for the international D855 only) and is based on 5.0, so try that?
http://forum.xda-developers.com/lg-g3/development/rom-chupachups-rom-t2941412
Also it's based on 20D which is fairly recent (my D855 only just got the 20E update)
---------- Post added at 10:51 AM ---------- Previous post was at 10:50 AM ----------
nope. Have you allowed it through a firewall?
Click to expand...
Click to collapse
Yes, it is allowed through the firewall. I'll try on another machine.
I may also give ChupaChups a go if it is compatible with my D855. Thanks for the recommendation.
tilda said:
Yes, it is allowed through the firewall. I'll try on another machine.
I may also give ChupaChups a go if it is compatible with my D855. Thanks for the recommendation.
Click to expand...
Click to collapse
I've tried a different machine connected to a different network and not only do I get this error message but when I ask PC Suite to see if there is an updated version of the PC Suite software, it complains that it isn't connected to the internet on both machines.
Does anybody have a link to a version of the software which is known to work?
GuyInTheCorner said:
best thing to do is wait, to be honest. Lollipop has only just started to roll out to most markets, so devs haven't realistically had much time to work their magic.
ChupaChups is a decent ROM (although I think it's for the international D855 only) and is based on 5.0, so try that?
http://forum.xda-developers.com/lg-g3/development/rom-chupachups-rom-t2941412
Also it's based on 20D which is fairly recent (my D855 only just got the 20E update)
---------- Post added at 10:51 AM ---------- Previous post was at 10:50 AM ----------
nope. Have you allowed it through a firewall?
Click to expand...
Click to collapse
tilda said:
I've tried a different machine connected to a different network and not only do I get this error message but when I ask PC Suite to see if there is an updated version of the PC Suite software, it complains that it isn't connected to the internet on both machines.
Does anybody have a link to a version of the software which is known to work?
Click to expand...
Click to collapse
If nobody can help with this, is there an easy way to remove the rooted flag?
Hey guys, im jumping on this thread as im in the same boat with OP, im on stock rooted kitkat and just got the OTA update but id rather keep root so our only option here is a custom ROM i suppose?
Couple of questions here... Do we need a customer recovery? If yes which one?
And, is AndroidNow HD or ChupChups the best lolipop rom?
Thanks guys and thanks OP for creating this thread
This worked for me!
GO to this thread : http://forum.xda-developers.com/lg-g3/general/guide-unroot-ota-using-lg-pc-suite-pc-t2802286
You will find your answer there.
tilda said:
I used Purple Drake some time ago to root my device but I'd now like lollipop and would rather get that without wiping device (which I think is necessary for a custom ROM install).
First time I tried the OTA, it came up saying that it suspected rooting so wouldn't install. I unrooted but it still didn't work.
Following another thread on here, I tried to use LG PC Suite to fix the issue but I can't get PC suite to fix the problem.
So, can you help me?
I'd be happy with stock OTA lollipop (understanding that I'll lose root, possible permanently) if someone can work out how to get past the root check on the update (I don't have root anymore but it thinks that I might have)
I'd be happy with a custom ROM based on stock, if I didn't have to do a full wipe.
Any helpers?
Click to expand...
Click to collapse
hello,
use LG mobile support tool and additional function go in the upgrade error recovery, it does not delete the data, it returns the file system in place, I made this method because I what worries
sorry for my bad english
Spookymulder62 said:
hello,
use LG mobile support tool and additional function go in the upgrade error recovery, it does not delete the data, it returns the file system in place, I made this method because I what worries
sorry for my bad english
Click to expand...
Click to collapse
So trying to update doesn't work and keeps your phone as it was before?
Sent from my LG-D855 using XDA Free mobile app
Hi,
First time poster, long time trawler... thanks for all your info over the years.
I have a specific question about downgrading to KK from L on my branded Three Mobile UK.
I had rooted on KK and was loving it, everything was working great.
Three kept pushing the OTA at me, but because of root it wouldn't take.
Borrowed a PC (I run mac for work) to run LG Suite and (back up first) fix upgrade errors to unroot to take OTA.
For some reason it bricked it...it just sat on Firmware update at 0% forEVER. Wouldn't boot past it or recognise the device anymore.
Had to use the Mobile Support tool to bring it back to life... although this resulted in an upgrade to 5 anyway.
I'm really not a fan of L. Won't go into details as to why it sucks, but I want to go back to KK and root, and then wait for L to get root options.
I've never flashed a ROM before, however there's a ton of resources here so I will give it a go.
I want to go back to the exact same ROM that came with the device which I THINK I have tracked down to - D85510g_00 via
http://forum.xda-developers.com/showpost.php?p=53606494
and
http://www.mylgphones.com/lg-g3-firmware-checking-the-software-version-and-update-history
Can anyone confirm that would be the right one... Is there any reason why I shouldn't use this ROM?
I want to go with what works, and not risk bricking it by installing an unbranded ROM in case they've used some sort of security measure that I'm unaware of... or am I just being a noob?
TL : DR
ON Lpop, want KK back... downgrade to D85510g_00.kdz for 3 UK (Hutchinson) branded ROM - Correct?
Fitz-Gibbon said:
Hi,
First time poster, long time trawler... thanks for all your info over the years.
I have a specific question about downgrading to KK from L on my branded Three Mobile UK.
I had rooted on KK and was loving it, everything was working great.
Three kept pushing the OTA at me, but because of root it wouldn't take.
Borrowed a PC (I run mac for work) to run LG Suite and (back up first) fix upgrade errors to unroot to take OTA.
For some reason it bricked it...it just sat on Firmware update at 0% forEVER. Wouldn't boot past it or recognise the device anymore.
Had to use the Mobile Support tool to bring it back to life... although this resulted in an upgrade to 5 anyway.
I'm really not a fan of L. Won't go into details as to why it sucks, but I want to go back to KK and root, and then wait for L to get root options.
I've never flashed a ROM before, however there's a ton of resources here so I will give it a go.
I want to go back to the exact same ROM that came with the device which I THINK I have tracked down to - D85510g_00 via
http://forum.xda-developers.com/showpost.php?p=53606494
and
http://www.mylgphones.com/lg-g3-firmware-checking-the-software-version-and-update-history
Can anyone confirm that would be the right one... Is there any reason why I shouldn't use this ROM?
I want to go with what works, and not risk bricking it by installing an unbranded ROM in case they've used some sort of security measure that I'm unaware of... or am I just being a noob?
TL : DR
ON Lpop, want KK back... downgrade to D85510g_00.kdz for 3 UK (Hutchinson) branded ROM - Correct?
Click to expand...
Click to collapse
as lang as you have an d855 it will not be bricked and the brand apps wikll be automatically reinstalled as soon as you hav an working internet connection
suljo94 said:
as lang as you have an d855 it will not be bricked and the brand apps wikll be automatically reinstalled as soon as you hav an working internet connection
Click to expand...
Click to collapse
Champion!
Thanks for your reply. Will borrow a PC again and give it a whirl tonight.
I have the KDZ file, USB drivers and LG Flash tool already downloaded... and intend on following this guide - http://forum.xda-developers.com/showthread.php?t=2785089
I have seen in the second method mentioned in that guide - TOTs and DLLs, could you confirm that these are different paths to the same goal? Either I need KDZ or I need TOT & DLL... but I don't need KDZ and TOT and DLL? Have I understood that correctly?
Fitz-Gibbon said:
Champion!
Thanks for your reply. Will borrow a PC again and give it a whirl tonight.
I have the KDZ file, USB drivers and LG Flash tool already downloaded... and intend on following this guide - http://forum.xda-developers.com/showthread.php?t=2785089
I have seen in the second method mentioned in that guide - TOTs and DLLs, could you confirm that these are different paths to the same goal? Either I need KDZ or I need TOT & DLL... but I don't need KDZ and TOT and DLL? Have I understood that correctly?
Click to expand...
Click to collapse
yep that sounds about right
All good.
Back on KK and rooted again.
Hi, first of all I want to say that I am relatively new to android and therefore only have a basic understanding of everything. My desire EYE is currently on 4.4.4 rooted and have been having problems upgrading it to 5.0, I know I have to unroot and return to stock in order to be able to flash the stock recovery and be able to then flash lollipop on there. Problem is whenever I flash one of the stock 4.4.4's found on here superuser installer is still there (even when I tell to TWRP to not install it) and when I got to the bootloader is still says that the software is Modified so am still unable to flash the stock recovery and get lollipop.
Can anybody help shed some light on this problem and possibly help me fix it?
Hi there,
I have found I was able to update using the procedure written in this topic. Could you see if that helps you?
LaPaca said:
Hi there,
I have found I was able to update using the procedure written in this topic. Could you see if that helps you?
Click to expand...
Click to collapse
Thanks for your reply but have already tried this and when I tried booting into the recovery menu it gave me the red triangle because I have modified system partition, and all my efforts so far to change it to official have so far been unsuccessful
In fact tried it again and it worked this time, however when I try and download the update on my phone a message pop's up saying my phone can't be updated because the software is modified and not official HTC firmware
Hi everyone!
New Android 7 Developer RUU is out. I remember that there were several problems with the last Android 6 security updates in September and October. So it wasn't possible to root with the latest SuperSU.zip
Instead you had to use an older version and update to the latest version with Play Store later.
Before I flash the Android 7 RUU, I would like to know if anyone already has experience with rooting latest Stock ROM?
Any problems which occurred? And if the root process was successful, which SuperSU Version have you used? Thanks in advance!
Njoatun said:
Hi everyone!
New Android 7 Developer RUU is out. I remember that there were several problems with the last Android 6 security updates in September and October. So it wasn't possible to root with the latest SuperSU.zip
Instead you had to use an older version and update to the latest version with Play Store later.
Before I flash the Android 7 RUU, I would like to know if anyone already has experience with rooting latest Stock ROM?
Any problems which occurred? And if the root process was successful, which SuperSU Version have you used? Thanks in advance!
Click to expand...
Click to collapse
I've used this to root stock Nougat ROM and it worked fine https://download.chainfire.eu/1014/SuperSU/SR5-SuperSU-v2.78-SR5-20161130091551.zip
Anyway make a backup.. just in case it doesn't work
EDIT: It will reboot the phone at least 2 times before booting into system
Mat08.cc said:
I've used this to root stock Nougat ROM and it worked fine https://download.chainfire.eu/1014/SuperSU/SR5-SuperSU-v2.78-SR5-20161130091551.zip
Anyway make a backup.. just in case it doesn't work
EDIT: It will reboot the phone at least 2 times before booting into system
Click to expand...
Click to collapse
Do we need to modify system in twrp? before installing this?
shaygia said:
Do we need to modify system in twrp? before installing this?
Click to expand...
Click to collapse
No there's no need, at least I didn't change anything and it worked well
I just wanted to add this as a note as I did not see anyone else having these issues in nougat (7.0). Do not install SuperSU 2.78-201609011115. If you do your mobile data option in the notification bar will be grayed out. Your cell signal will have a slash through it and cell signal will no longer work. I do not know if other versions of SuperSU will also cause this symptom.
If this happens to you restore from a backup in recovery or if need be run the RUU again.
Mat08.cc's linked version of SuperSU does work!!!! Thanks!
My m9 doesn't want to upgrade. After it download the Nougat ,it says that I'm running modified system. My phone is att but converted to developer edition. The way I was updating my phone each time so far was with RUU file and I didn't gave any issues until now. Please help . Thanks in advance.
dohcvtec said:
My m9 doesn't want to upgrade. After it download the Nougat ,it says that I'm running modified system. My phone is att but converted to developer edition. The way I was updating my phone each time so far was with RUU file and I didn't gave any issues until now. Please help . Thanks in advance.
Click to expand...
Click to collapse
Excuse me, I did not understand.. The phone has received the upgrade but can not install it?
Yes, that is correct. The issue was that my CID was 11111111. Changed it to BS_US001, downloaded, installed successfully. Now I just ran in another issue. Tried to root it so I did: twrp 3.0.2, then installed supersu-v2.78, device booted, cinfirmed rooted but doesn't recognize that there is a sim card inside. Ideas? Thank you!!!
dohcvtec said:
Yes, that is correct. The issue was that my CID was 11111111. Changed it to BS_US001, downloaded, installed successfully. Now I just ran in another issue. Tried to root it so I did: twrp 3.0.2, then installed supersu-v2.78, device booted, cinfirmed rooted but doesn't recognize that there is a sim card inside. Ideas? Thank you!!!
Click to expand...
Click to collapse
Have you installed this one << https://download.chainfire.eu/1014/SuperSU/SR5-SuperSU-v2.78-SR5-20161130091551.zip >> ? (2.78-SR5)
dohcvtec said:
Yes, that is correct. The issue was that my CID was 11111111. Changed it to BS_US001, downloaded, installed successfully. Now I just ran in another issue. Tried to root it so I did: twrp 3.0.2, then installed supersu-v2.78, device booted, cinfirmed rooted but doesn't recognize that there is a sim card inside. Ideas? Thank you!!!
Click to expand...
Click to collapse
Definitely an incorrect SuperSU apk. Use the one in OP of http://forum.xda-developers.com/one-m9/general/nougat-coming-t3513698
Okay. Will try and get back to you. Thanks
P. S. Am I the only ine who is experiencing Messages failing and sending reports to HTC? Ever since I switched to Nougat, every time when I receive/send a text the app fails and when I try to access notifications it fails automatically as well. Ideas? Thank you
idontkn1 said:
Definitely an incorrect SuperSU apk. Use the one in OP of http://forum.xda-developers.com/one-m9/general/nougat-coming-t3513698
Click to expand...
Click to collapse
Reporting back:
After installing the SuperSU that you gave, everything works normally. Thank you very much.
There is an update which my phone didn't want to install. It said that the update is for himaulatt and my phone is himaul. Is it because phone is rooted and with twrp recovery? When I install the update manually via RUU from laptop, works fine. It just pisses me off cause I have tk start from scratch with my phone but update is successful. Had this issue for a while now amd was trying to figure it out. I really don't want to keep wiping the phone every single time there is an update. Thank you in advance.
Best Regards
dohcvtec said:
Reporting back:
After installing the SuperSU that you gave, everything works normally. Thank you very much.
There is an update which my phone didn't want to install. It said that the update is for himaulatt and my phone is himaul. Is it because phone is rooted and with twrp recovery? When I install the update manually via RUU from laptop, works fine. It just pisses me off cause I have tk start from scratch with my phone but update is successful. Had this issue for a while now amd was trying to figure it out. I really don't want to keep wiping the phone every single time there is an update. Thank you in advance.
Best Regards
Click to expand...
Click to collapse
You might want to read the latest posts in the TWRP thread. The important part starts here.
Flippy498 said:
You might want to read the latest posts in the TWRP thread. The important part starts here.
Click to expand...
Click to collapse
I just read the threads you gave me. I understood the process. I will search for the zip file cause this seems to stop me right now. Everything else makes sense from top to bottom. Thank you very much once again.