WiFi calling on Verizon network. - Motorola Razr 5G Questions & Answers

Has anyone confirmed that this feature works on the Verizon network on the US unlocked version of the phone?

I'm surprised that no one has the answer to this question.

Probably not. VZW seems not allowing WiFi calling on non-contract phones

Motorola's website says Yes, but I can't find anyone who has done it first hand. Just ordered one on Amazon so I'll let you know...

tpearsall said:
Motorola's website says Yes, but I can't find anyone who has done it first hand. Just ordered one on Amazon so I'll let you know...
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Click to collapse
Please do. This is a puzzle regarding the WIFI. It looks like it supports their 5g also. Can you confirm this as well?

ahalol said:
Probably not. VZW seems not allowing WiFi calling on non-contract phones
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Click to collapse
That's confusing since the unlocked (non contract) Galaxy Z flip has wifi calling on Verizon.

Verizon chat support says Yes, but I don't put a lot of stock in that. (chat screens attached). I'm hoping it will at least be enough to get the activation fee waived if it doesn't work and I return it. I bought a Razr from Verizon not realizing it was the 2019 non-5G version. It will likely go back because I'm having trouble swallowing $1000 for a generation behind phone, but I love the form factor.
Razr 2020 will be here Wednesday so fingers crossed and stay tuned.

So far not looking good. I made sure the phone was updated to the latest OS and apps, but there is no wifi-calling option to turn on. If I move the SIM back to my old phone wifi-calling works just fine. I'm going to call Verizon support later, but I'm not optimistic. I'll update again after I talk to support.

I spent an hour on the phone with a pretty knowledgeable tech and no luck.

Motorola has updated it's website to only say "Supports 4G, VoLTE", no longer 5G or wifi calling.

WiFi calling isn't working on Vodafone UK either, and the phone came from them.
The WiFi calling 'app' is installed, but the options in the settings are not available.
Did anyone on any network got WiFi calling to work?

Related

What is the best way to purchase a S9 / S9+ for Verizon, and should I switch plans?

I keep asking around and I keep getting different answers.
I have a grandfathered UDP. Some people say I should keep it because the new UDP has limitations. Some people say I should switch to the new UDP.
I wish I could still use PDANet/FoxFi (only a few times a year when travelling etc.). Some people say I can just pay $1/day for Verizon mobile hotspot. Some people say I should switch my plan.
I use Samsung Pay and GearVR, and I'd rather not root my phone. I use between 10-20GB/month.
Some people say that "unlocked" doesn't matter anymore - that the carrier SIM will make it a Verizon device no matter where I buy the phone. Is that true?
I'm ready to upgrade from my S6 to the S9 or S9+ (I want to keep my S6). Should I purchase through Samsung, Verizon, Amazon, Best Buy? Does it matter, or should I just go with the cheapest deal I can find?
I plan on going straight through Samsung on a monthly payment plan. They should offer some type of a device trade in program so I can trade in my sons Moto Z and maybe get a couple hundred knocked off. My son can have my Pixel XL and I'll get the 9+.
ergalthema said:
I keep asking around and I keep getting different answers.
I have a grandfathered UDP. Some people say I should keep it because the new UDP has limitations. Some people say I should switch to the new UDP.
I wish I could still use PDANet/FoxFi (only a few times a year when travelling etc.). Some people say I can just pay $1/day for Verizon mobile hotspot. Some people say I should switch my plan.
I use Samsung Pay and GearVR, and I'd rather not root my phone. I use between 10-20GB/month.
Some people say that "unlocked" doesn't matter anymore - that the carrier SIM will make it a Verizon device no matter where I buy the phone. Is that true?
I'm ready to upgrade from my S6 to the S9 or S9+ (I want to keep my S6). Should I purchase through Samsung, Verizon, Amazon, Best Buy? Does it matter, or should I just go with the cheapest deal I can find?
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Click to collapse
Being that your on Verizon, I wouldn't get an unlocked S9/S9+. I had an unlocked S8+ and I couldn't use Wi-Fi calling when I travelled internationally. I go to a lot of Caribbean islands and I couldn't call my family back home unless they had what's app.
I'm going to order through Samsung for a a Verizon version. I think that's the best option instead of unlocked.
Bxrider117 said:
Being that your on Verizon, I wouldn't get an unlocked S9/S9+. I had an unlocked S8+ and I couldn't use Wi-Fi calling when I travelled internationally. I go to a lot of Caribbean islands and I couldn't call my family back home unless they had what's app.
I'm going to order through Samsung for a a Verizon version. I think that's the best option instead of unlocked.
Click to expand...
Click to collapse
You know thats a good point! I was originally looking maybe at an unlocked version but... having WiFi calling when out of the states is nice feature without spending $$$ on a separate international plan at the time.
Bxrider117 said:
Being that your on Verizon, I wouldn't get an unlocked S9/S9+. I had an unlocked S8+ and I couldn't use Wi-Fi calling when I travelled internationally. I go to a lot of Caribbean islands and I couldn't call my family back home unless they had what's app.
I'm going to order through Samsung for a a Verizon version. I think that's the best option instead of unlocked.
Click to expand...
Click to collapse
That's a good point - glad you mentioned it. However, I am rarely out of the country, so I'm wondering if it's still in my best interest to have an unlocked phone.
Deathman20 said:
You know thats a good point! I was originally looking maybe at an unlocked version but... having WiFi calling when out of the states is nice feature without spending $$$ on a separate international plan at the time.
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Click to collapse
I know this was the case with the S8+. I'm going to make sure that I confirm it with Samsung and Verizon. The unlocked version is cheaper than getting from Verizon.
You can also now reservthe unlocked version on Samsung's website
https://www.samsung.com/us/
It only lets you reserve the unlocked version right now.
Bxrider117 said:
I know this was the case with the S8+. I'm going to make sure that I confirm it with Samsung and Verizon. The unlocked version is cheaper than getting from Verizon.
You can also now reservthe unlocked version on Samsung's website
https://www.samsung.com/us/
It only lets you reserve the unlocked version right now.
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Click to collapse
If you pre-order it on Friday from Best Buy I think it matches or beats Samsung's price by $10 and includes unlocked version too!
Course its early so curious if anything will change.
Side note is there any additional pre-order perks that we can get?
Deathman20 said:
If you pre-order it on Friday from Best Buy I think it matches or beats Samsung's price by $10 and includes unlocked version too!
Course its early so curious if anything will change.
Side note is there any additional pre-order perks that we can get?
Click to expand...
Click to collapse
All I see at Samsung is the $840 (S9+), but Best Buy says it will be $100 off that, no?
ergalthema said:
All I see at Samsung is the $840 (S9+), but Best Buy says it will be $100 off that, no?
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Click to collapse
Samsung is reading right. Though from Verizon/AT&T they have the higher price at $930/915 respectfully. So that being said it would potentially bring it lower than Samsung.
Best Buy says to get their discount there needs to be a qualified activation. Not sure but that sounds like you need to start a new line of service with the carrier. I have a plan already, don't need another. I'm with AT&T and am going to go with the carrier's model of the phone. HD calling or volte might or might not work with an unlocked model depending on whether or not they decide to activate it for you but WiFi calling won't work unless you have the AT&T model. WiFi calling is nice for out of country use, my family also spends some time in an area without cell service but WiFi is available. When I realized my wife had wifi calling on her iphone I was jealous. My Pixel didn't work. I like the features, security of the new phones. I think I'm done worrying about carrier apps, bootloaders and root. It's been quite a while since I modded a phone and improved on the stock configuration. I know, this is XDA but it's getting pretty hard to improve on this year's phones. My P2XL is still stock & I'm very happy with it like that.
dmb219 said:
Best Buy says to get their discount there needs to be a qualified activation. Not sure but that sounds like you need to start a new line of service with the carrier. I have a plan already, don't need another. I'm with AT&T and am going to go with the carrier's model of the phone. HD calling or volte might or might not work with an unlocked model depending on whether or not they decide to activate it for you but WiFi calling won't work unless you have the AT&T model. WiFi calling is nice for out of country use, my family also spends some time in an area without cell service but WiFi is available. When I realized my wife had wifi calling on her iphone I was jealous. My Pixel didn't work. I like the features, security of the new phones. I think I'm done worrying about carrier apps, bootloaders and root. It's been quite a while since I modded a phone and improved on the stock configuration. I know, this is XDA but it's getting pretty hard to improve on this year's phones. My P2XL is still stock & I'm very happy with it like that.
Click to expand...
Click to collapse
Talking with BB reps so far, their qualified activation doesn't seem to be like anything. Can be a new line or current at least thats what I've been told so far and that is what they are expecting.
For the BB pricing though found this out and might only still refer to the Pre-Order period. S9+ will be $100 off still after the 2nd, and S9 will be $50 off after the 2nd. No clue how long it lasts after that though but its what I was able to get out of the rep today. Also talking around no luck at getting at least Verizon to honor the BB discount so... well really its not to much tough luck for them since they still get money.
I just spoke to a vz rep, and this was her answer to the question...
Verizon: Thank you for contacting the Verizon Wireless Chat Team regarding your account. How can we help you today?
You: hi
You: what is the difference between the verizon S9 and the version of the S9 straight from samsung?
Meghann: Hello!
Meghann: There is no difference between the phones.
You: all features will work on both versions?
Meghann: Correct.
You: wifi calling, etc? We will just get software updates straight from samsung as oppose to from vz?
You: Please pardon my confusion here, but i was wondering what made the samsung version $80 cheaper!
Meghann: We do not make the phone, the difference is that Samsung sells us the phone and then we sell it to you. If you buy it straight from Samsung, you can use it on any carrier.
You: yes i am aware of that!
You: but i have heard that wifi calling doesn't work if international, mobile hotspot may not work, and we won't have access to some verizon features
You: is any of that true for this version of the phone?
Meghann: No, the device will still work the same.
Meghann: That would be true if you bought the phone from say Sprint and then brought it to us.
droideris1 said:
You: but i have heard that wifi calling doesn't work if international, mobile hotspot may not work, and we won't have access to some verizon features
You: is any of that true for this version of the phone?
Meghann: No, the device will still work the same.
Meghann: That would be true if you bought the phone from say Sprint and then brought it to us.
Click to expand...
Click to collapse
Of all the confusing possibilities I've heard, I have not heard anyone say that an unlocked phone will have wifi calling on Verizon - basically everyone says wifi calling does not work on an unlocked phone...
ergalthema said:
Of all the confusing possibilities I've heard, I have not heard anyone say that an unlocked phone will have wifi calling on Verizon - basically everyone says wifi calling does not work on an unlocked phone...
Click to expand...
Click to collapse
This is true on AT&T phones. You won't get wifi calling unless you have an AT&T phone. Can't speak for Verizon. Can't speak for the S9 at all since we don't have any user feedback but I doubt the carrier bonus features will change.
The unlocked version will not get visual voice mail on Verizon. That is a no go for me. All one has to do is look at the status of the unlocked S8 on verizon for confirmation. Nothing is different here. In fact Verizon has recently stated it will temporarily stop selling it's own branded phones unlocked. The Verizon price of the phones are almost $100 over what the Samsung retail is and also the most of any carrier. lucky us. I don't need a new activation so I don't get the $100 off best Buy deal. So I pay the inflated rate at no discount and no offers. nada. Basically stuck. Oh well.. such is life.
xgman said:
I don't need a new activation so I don't get the $100 off best Buy deal.
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Click to collapse
You didn't need to start a new line. I'm trading in my S8+ for the S9+ with Best Buy and I got the $100 off. I'm not starting a new line, just upgrading my current. They just make you activate it in the store.
Call up the cancelation department and threaten to cancel to ATT. When they ask if they can do anything for you let them know they can offer you the phone and keep your GUDP. Worked for me.
@ergalthema
What did you decide to do? It's cheaper through the Samsung website itself.
I'm in the same boat as you - I don't really need Wifi calling and don't use VVM.
wolfgrrl said:
@ergalthema
What did you decide to do? It's cheaper through the Samsung website itself.
I'm in the same boat as you - I don't really need Wifi calling and don't use VVM.
Click to expand...
Click to collapse
I went with the unlocked from Samsung. So far, any issues I have would probably exist on the Verizon version as well (mainly minor quirks that I have to find workarounds for).
For some reason, it has been more difficult to force the camera shutter to silent. I have a Tasker task that always worked with S6 - when camera is opened, silence all audio. But with the S9, sometimes the "System Volume" will be stuck at full. It's grayed-out and I cant' change it. Not sure what's causing that. If I reboot, I can adjust everything again. At first, I thought maybe the unlocked version couldn't silence the camera shutter, but that's not the case. I can silence it sometimes. Gotta figure out why it gets stuck at full volume sometimes, though.
Yeah, I think that's the route I'm going to do as well. Plus they'll give me $200 for my current phone
ergalthema said:
I went with the unlocked from Samsung. So far, any issues I have would probably exist on the Verizon version as well (mainly minor quirks that I have to find workarounds for).
For some reason, it has been more difficult to force the camera shutter to silent. I have a Tasker task that always worked with S6 - when camera is opened, silence all audio. But with the S9, sometimes the "System Volume" will be stuck at full. It's grayed-out and I cant' change it. Not sure what's causing that. If I reboot, I can adjust everything again. At first, I thought maybe the unlocked version couldn't silence the camera shutter, but that's not the case. I can silence it sometimes. Gotta figure out why it gets stuck at full volume sometimes, though.
Click to expand...
Click to collapse

What are the drawbacks to buying the unlocked S9 for Verizon?

I'm trying to figure out why the Verizon S9 is $80 more than the unlocked one. I used to have the unlocked S7 on Verizon and I understand that some carrier features such as VVM and VoLTE will not work. You also lose some of the Verizon specific apps that are preinstalled. I'm trying to find out if the unlocked phone will support all frequency bands used by Verizon for the best speed and coverage. I tried contacting Samsung through thier web site and here is my conversation:
Murtuza MD, SAMSUNG Care Pro
Them - Please excuse us for the long hold. We have had an unusually high volume of chats coming in. I would be happy to assist you with any questions you have about our products.
Me - What are the drawbacks to buying the unlocked S9 to use on Verizon. I understand that VVM will not work but will the phone support all of the bands used by Verizon to get the best call reception and data speeds?
Them - Please give me a few minutes to review the information you have shared.
Them - I see that the Unlocked S9 phone will be compatible with all the carrier's including Verizon.
Me - I understand that it will be compatible but will it perform the same as the Verizon branded S9? Why is the Verizon S9 $80 more expensive? What does the additional $80 buy for me?
Them - It will get you the Verizon specific feature's and applications that will be Pre installed on the phone.
Them - Please let me know if you have any more questions or queries for me.
Me - So the unlocked S9 will support all available Verizon radio bands?
Them - Yes, you are right.
Me - OK Thank you.
So it appears that the unlocked phone will work properly. Do anyone else find it ridiculous that the carrier locked phone would cost more? I would expect it to cost less unless there is some advantage to the carrier branded phone I am missing. Can anyone think of any other drawbacks to buying the unlocked phone? I could also note that the updates for the unlocked S7 were actually slower than the Verizon branded S7's updates.
unlocked bootloader is the must as well as aosp !!
usa and Canada will get the worst version again !!
I used a prepaid Verizon SIM on an Verizon S8 and lost VVM and WiFi calling but had HD Calling and I then purchased the unlocked Unlocked Pixel 2 XL directly from Google and it worked with with the Verizon prepaid SIM with the same downfalls of no VVM or WiFi calling but again I had HD calling. Not sure if this info helps but I WILL be buying the unlocked version S9 because I don't gain anything due to me using my prepaid SIM.
I don't think we can find such details early on. On websites like GSMarena and Phonearena the S9 doesn't have yet the model specific features (such as for Verizon and Unlocked version) so you should wait a bit more.
For those that had HD calling still usable with the unlocked versions of other devices, were you able to take calls and browse the web at the same time? I used an unlocked S7 with Verizon service for a while, but every time I was on a call I was not able to browse the web at the same time. Unfortunately for the kind of work I do I need to be able to do both.
That may be a drawback from not having the Verizon version of the S9 on their network.
So if you order the unlocked S9 on samsung you don't get visual voicemail ? Even if I use a sim from a verizon S8 model?
xgman said:
So if you order the unlocked S9 on samsung you don't get visual voicemail ? Even if I use a sim from a verizon S8 model?
Click to expand...
Click to collapse
If it is a Verizon postpaid (contract) SIM? Yes
If it is a Verizon prepaid SIM? NO
Everything I have seen on the web indicates that no matter what sim or contract (full here) that you simply can't get the visual voicemail app with an unlocked Galaxy. That is so unreasonable so they get the extra $100 and you are stuck with the bloatware. Correct me if I'm wrong but I think this is the case.
xgman said:
Everything I have seen on the web indicates that no matter what sim or contract (full here) that you simply can't get the visual voicemail app with an unlocked Galaxy. That is so unreasonable so they get the extra $100 and you are stuck with the bloatware. Correct me if I'm wrong but I think this is the case.
Click to expand...
Click to collapse
No Sir. A Verizon prepaid SIM on a Verizon S8 will not allow use of VVM
Throwinrocks said:
No Sir. A Verizon prepaid SIM on a Verizon S8 will not allow use of VVM
Click to expand...
Click to collapse
It is not a pre paid sim. It is a contract sim, but it won't make any difference. VVM won't work on a locked Verizon phone since the actual app won't even be on the phone and can't even be downloaded from the app store apparently.
When you put that post paid SIM into a Verizon S8 the VVM will appear on that phone along with 2 or 3 other apps plus Verizon phones aren't locked. My Verizon S8 had the VVM icon on my phone but it would not let me use it because I have a prepaid SIM. I have that icon on my phone.
There are two levels of VVM one is free with postpaid and the other is premium that cost $2.99 a month
Try this. Log in:
My Verizon>My Plans and Services>Blocks>Block Services>Block Visual Voice Mail>ON
Reboot and try a test call
I have the premium. I have not heard of anyone with premium or otherwise being able to get the visual voicemail with the slider etc working on an unlocked phone. I can't try the test because I don't have an unlocked phone to test it on yet plus it's on a work acct which I don't have admin access to. I don't know why they make it so difficult for such a mainstream feature.
xgman said:
I have the premium. I have not heard of anyone with premium or otherwise being able to get the visual voicemail with the slider etc working on an unlocked phone. I can't try the test because I don't have an unlocked phone to test it on yet plus it's on a work acct which I don't have admin access to. I don't know why they make it so difficult for such a mainstream feature.
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Click to collapse
I agree. You'd think no matter if it's locked or unlocked phone or a post paid or prepaid SIM they would want to keep you as a customer and allow us to have a simple feature. I still remember when you had to buy text messaging like minutes. LOL
---------- Post added at 12:12 PM ---------- Previous post was at 11:59 AM ----------
RossTeagan said:
I don't think we can find such details early on. On websites like GSMarena and Phonearena the S9 doesn't have yet the model specific features (such as for Verizon and Unlocked version) so you should wait a bit more.
Click to expand...
Click to collapse
Wait for what? What details and specific features are you talking about?
I talked to Verizon tech support regarding the differences between the unlocked S9 and the Verizon branded S9. She seemed to be very knowledgeable on the subject and confirmed to me that you will not be able to use VVM on the unlocked phone just like I expected. She went as far as to say that since Verizon doesn't control the software updates that there is no guarantee that the phone would continue to work on their network. We all know that Samsung would never send out an update that would break the Verizon service but I could possibly see future software related network speed improvements not getting passed on to this phone. I'm really tossed up on which phone to buy. Are the Verizon tweaks and VVM worth $80?
skiddingus said:
I talked to Verizon tech support regarding the differences between the unlocked S9 and the Verizon branded S9. She seemed to be very knowledgeable on the subject and confirmed to me that you will not be able to use VVM on the unlocked phone just like I expected. She went as far as to say that since Verizon doesn't control the software updates that there is no guarantee that the phone would continue to work on their network. We all know that Samsung would never send out an update that would break the Verizon service but I could possibly see future software related network speed improvements not getting passed on to this phone. I'm really tossed up on which phone to buy. Are the Verizon tweaks and VVM worth $80?
Click to expand...
Click to collapse
Verizon are a bunch of liars and crooks. Verizon tweaks nothing. They just make sure all their products and services work with the phone, that is all. I wouldn't pay $100 more for a phone that only has bloatware from Verizon. Not to mention Verizon phones are locked from factory now
Josh LaCelle said:
Verizon are a bunch of liars and crooks. Verizon tweaks nothing. They just make sure all their products and services work with the phone, that is all. I wouldn't pay $100 more for a phone that only has bloatware from Verizon. Not to mention Verizon phones are locked from factory now
Click to expand...
Click to collapse
From what I'm hearing Verizon hasn't started locking them yet but what difference does it make? AT&T and Sprint have been doing it for years. Once you activate the phone you can unlock it and in some cases they unlock once activated. They are locking them so when people steal them they're unable to use them. There's a ton of articles explaing why and I can't understand why everyone gets upset about it.
Now I take everything samsung says with a grain of salt and some hot sauce but the lady I just talked to (I recorded it) said that the snapdragon verizon s9+ had a unlockable bootloader (but she highly recommended against it). Has anyone else called samsung and asked them?
I can't say how true this actually is, but a vz rep just confirmed that all features will work exactly the same on both versions... see below for convo
Verizon: Thank you for contacting the Verizon Wireless Chat Team regarding your account. How can we help you today?
You: hi
You: what is the difference between the verizon S9 and the version of the S9 straight from samsung?
Meghann: Hello!
Meghann: There is no difference between the phones.
You: all features will work on both versions?
Meghann: Correct.
You: wifi calling, etc? We will just get software updates straight from samsung as oppose to from vz?
You: Please pardon my confusion here, but i was wondering what made the samsung version $80 cheaper!
Meghann: We do not make the phone, the difference is that Samsung sells us the phone and then we sell it to you. If you buy it straight from Samsung, you can use it on any carrier.
You: yes i am aware of that!
You: but i have heard that wifi calling doesn't work if international, mobile hotspot may not work, and we won't have access to some verizon features
You: is any of that true for this version of the phone?
Meghann: No, the device will still work the same.
Meghann: That would be true if you bought the phone from say Sprint and then brought it to us.
You: ok perfect!!
You: thanks for your help!
droideris1 said:
I can't say how true this actually is, but a vz rep just confirmed that all features will work exactly the same on both versions... see below for convo
Verizon: Thank you for contacting the Verizon Wireless Chat Team regarding your account. How can we help you today?
You: hi
You: what is the difference between the verizon S9 and the version of the S9 straight from samsung?
Meghann: Hello!
Meghann: There is no difference between the phones.
You: all features will work on both versions?
Meghann: Correct.
You: wifi calling, etc? We will just get software updates straight from samsung as oppose to from vz?
You: Please pardon my confusion here, but i was wondering what made the samsung version $80 cheaper!
Meghann: We do not make the phone, the difference is that Samsung sells us the phone and then we sell it to you. If you buy it straight from Samsung, you can use it on any carrier.
You: yes i am aware of that!
You: but i have heard that wifi calling doesn't work if international, mobile hotspot may not work, and we won't have access to some verizon features
You: is any of that true for this version of the phone?
Meghann: No, the device will still work the same.
Meghann: That would be true if you bought the phone from say Sprint and then brought it to us.
You: ok perfect!!
You: thanks for your help!
Click to expand...
Click to collapse
I was told something similar by the first person I talked to at Verizon. When I started to ask specific questions, they transferred me to tech support and then I was told the opposite. The tech confirmed that VVM will not be available on the unlocked version. I guess we will find out for sure in a couple weeks.
Find me one person with an unlocked S8 on Verizon that has normal visual voice mail? S9 is no different. I need the VVM for my business, don't need or want a new activation, so I have no choice but to pay the ransom.

Anyone using this on Verizon yet?

Just want to verify this phone works appropriately with Verizon. I see nothing on this from Verizon's website and nothing more than a few mentions in press releases. Does the lte-a work correctly? Can we access Verizon features like video calling? Does Verizon staff give you problems trying to register the phone?
Can't wait to hear some first hand experience.
wondering the same thing actually
https://opendevelopment.verizonwireless.com/device-showcase/device/7466
Looks good enough for me. I'm about to order one from clove, will update when it gets here if this thread still needs some answers. I hope volte works. Wifi calling would be a cherry on top.
Yup! Having it working on my XZ2 Compact. Didn't originally want to connect, so I flashed the OEM+OEM_Other.sin files from the US version and now I have Verizon working without a hitch. VoLTE is enabled for Verizon by default since it can only connect over LTE to begin with, but no WiFi calling. That being said and it being a dual SIM device, my secondary T-Mobile SIM has access to neither VoLTE or WiFi Calling. So I have calling set up for Verizon and Data over T-Mobile. You're able to do dual LTE standby on this device.
So now that this works with Verizon I should be able to buy the duel sim version and run both my personal At&t sim and my Verizon work sim card in this phone with duel standby? No flashing any software?
themoveforward said:
[...] ... I flashed the OEM+OEM_Extra.sin files from the US version and now I have Verizon working without a hitch. [...]
Click to expand...
Click to collapse
Does flashing these have any affect on DRM keys and such? I'm going to be getting a H813, but with UK software from clove so I'll need to do the same thing I'm guessing.
Ziltoid_ said:
Does flashing these have any affect on DRM keys and such? I'm going to be getting a H813, but with UK software from clove so I'll need to do the same thing I'm guessing.
Click to expand...
Click to collapse
Are the frequency's for both of these phones the same? Only difference would be that one is duel sim and the other isnt correct?
mattnathaniel12 said:
Are the frequency's for both of these phones the same? Only difference would be that one is duel sim and the other isnt correct?
Click to expand...
Click to collapse
I believe so. H8324 is the Asian dual SIM and H8314 is the Western single sim. I wasn't checking all the bands but both phones have all three of Verizon's LTE bands supported
Ziltoid_ said:
I believe so. H8324 is the Asian dual SIM and H8314 is the Western single sim. I wasn't checking all the bands but both phones have all three of Verizon's LTE bands supported
Click to expand...
Click to collapse
Just ordered the duel sim version and should have it by Wednesday. I currently have both an At&t personal phone and a Verizon work phone. Plan is to combine them both in this duel sim phone and only have to carry one haha. If it doesnt work out for whatever reason il just try google voice for my work number i suppose.
themoveforward said:
Yup! Having it working on my XZ2 Compact. Didn't originally want to connect, so I flashed the OEM+OEM_Extra.sin files from the US version and now I have Verizon working without a hitch. VoLTE is enabled for Verizon by default since it can only connect over LTE to begin with, but no WiFi calling. That being said and it being a dual SIM device, my secondary T-Mobile SIM has access to neither VoLTE or WiFi Calling. So I have calling set up for Verizon and Data over T-Mobile. You're able to do dual LTE standby on this device.
Click to expand...
Click to collapse
Having some issues with my XZ2 Compact Duel sim. With At&t I am only getting H and H+ connection and Verizon I cant seem to get anything to work. What APN did you pick for your Verizon sim, i have choices of CBS, FOTA, IMS and Internet.
So I have some more information that may help someone or may not. After talking with Verizon in depth about my issue with connecting to their service they have determined that the XZ2 Compact will not work on their service. Even with it being labeled as an Certified Open Market device on their own site and even being listed as Verizon Compatible on Bestbuys site and many others. They said noone there has any knowledge of the device coming to Verizon at all and were confused about it being posted on all the sites as being Certified. So i suppose it just wont be compatible lol. I guess im porting my 2nd # over to at&t and just not dealing with it because im sure as heck not going through the hassle of sending this phone and the chargers and cases back lol. If anyone has any success on getting this connected with Verizon please post, but im not hopeful lol.
mattnathaniel12 said:
So I have some more information that may help someone or may not. After talking with Verizon in depth about my issue with connecting to their service they have determined that the XZ2 Compact will not work on their service. Even with it being labeled as an Certified Open Market device on their own site and even being listed as Verizon Compatible on Bestbuys site and many others. They said noone there has any knowledge of the device coming to Verizon at all and were confused about it being posted on all the sites as being Certified. So i suppose it just wont be compatible lol. I guess im porting my 2nd # over to at&t and just not dealing with it because im sure as heck not going through the hassle of sending this phone and the chargers and cases back lol. If anyone has any success on getting this connected with Verizon please post, but im not hopeful lol.
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Click to collapse
I love Verizon but I was actually thinking of going to AT&T myself tired of Verizon having such a limited phone selection. However there is a post in this thread by the name of themoveforward or something who claims he got this working on verizon you may want to try his methods before making the switch
R_Fated_Circle said:
I love Verizon but I was actually thinking of going to AT&T myself tired of Verizon having such a limited phone selection. However there is a post in this thread by the name of themoveforward or something who claims he got this working on verizon you may want to try his methods before making the switch
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Click to collapse
I tried sending him a message but haven't heard back. I'm assuming perhaps he was mistaken about what phone this post was referring to.
I believe carol_vzw is a Verizon employee who maintains this list: https://community.verizonwireless.com/docs/DOC-2843
The H8314 is listed on here as officially supported, but H8324(dual SIM) is not. You could try messaging her on there to see if they can add the H8324, or find out why it's not compatible.
Edit: looks like you've already seen this based on the comments
Ziltoid_ said:
I believe carol_vzw is a Verizon employee who maintains this list: https://community.verizonwireless.com/docs/DOC-2843
The H8314 is listed on here as officially supported, but H8324(dual SIM) is not. You could try messaging her on there to see if they can add the H8324, or find out why it's not compatible.
Edit: looks like you've already seen this based on the comments
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Click to collapse
Yea the crazy thing is while talking to Verizon support yesterday i referenced that post and also Bestbuy having it labeled as for Verizon as well as the phone being posted on their Showcase directly on the Verizon site lol. The support guy kept putting me on hold and said he was taking the info as I was giving it to him to another support team directly and that they were all baffled at this information as none of them had any knowledge of this phone let alone it supposedly being compatible with Verizon at all. After about an hour into the call a woman picked up the phone and directed me to attempt to put my new sim card (when i swapped to this phone i had a micro-sim from my old phone not a nano-sim which this phone needs) directly into someone elses phone that has Verizon and attempt to activate the sim card on their phone, then attempt to reinsert it back into my phone to see if the network picked up. I will be attempting this in about an hour when I see a friend who has Verizon. I will update on whether this works or not.
mattnathaniel12 said:
Yea the crazy thing is while talking to Verizon support yesterday i referenced that post and also Bestbuy having it labeled as for Verizon as well as the phone being posted on their Showcase directly on the Verizon site lol. The support guy kept putting me on hold and said he was taking the info as I was giving it to him to another support team directly and that they were all baffled at this information as none of them had any knowledge of this phone let alone it supposedly being compatible with Verizon at all. After about an hour into the call a woman picked up the phone and directed me to attempt to put my new sim card (when i swapped to this phone i had a micro-sim from my old phone not a nano-sim which this phone needs) directly into someone elses phone that has Verizon and attempt to activate the sim card on their phone, then attempt to reinsert it back into my phone to see if the network picked up. I will be attempting this in about an hour when I see a friend who has Verizon. I will update on whether this works or not.
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Click to collapse
If its any hope, I had a similar situation when I was trying to activate my Nexus 5x on Verizon. The people in the store didn't know that it existed and had no instructions on what to do. Also my first nano SIM phone, and they couldn't get it to activate. That's when I learned to never go to their stores for technical help. But it was worth it that time because they let me keep the sim card and later I was able to get someone on their tech support number who was able to activate it remotely. It could just be that the phone is new and information hasn't gotten around internally. Verizon seems pretty bad about that.
My xz2c single sim package got lost on Wednesday by DHL ? but I'm going to be dealing with this soon
Well no luck trying to activate the Sim with another Verizon phone. It seems that the phone just isn't in the Verizon system yet.
I have a UK single sim that I'm having no service with Verizon. Not sure if it's due to the phone being from the UK or something else with Verizon maybe. Trying to flash the US firmware but having problems with Newflasher.
If I have any luck I'll post back here.
Just posting for others who may be curious; I was able to get the phone working on Verizon today. Using the sim from an already activated pixel 2 initially worked for data and calling, and sending text messages, but I could not receive text messages. I grabbed an updated sim (says 4G LTE on it) and activated it on the pixel 2, then moved it to the xz2c and currently have everything working. It's only been a few hours so we'll see if it stays like this or if it goes the way of the htc U11 and has problems every couple of weeks. I'm using the verizon approved H8314 single sim model, not the dual sim model.
Interesting, thanks for the update! I'm using an activated sim from my Pixel 2 as well. It says 4G LTE on the sim too and my model xz2 compact is the same H8314. So maybe it is the UK firmware in my case, I'm going to keep trying to figure out my drivers issue this weekend to flash US firmware and see if that helps.

Razer System Size / Wifi Calling

Hi All,
I just got my Razer phone and I'm loving it so far. I have gotten the 3 branded version and have noticed that the System alone is taking up 10.1 GB of storage space and just wondered what the size of the unbranded version was? Also, I rely on Wifi Calling as my signal sucks and wondered if anyone could confirm if wifi calling works on the unbranded version or if I need to stay with the 3 branded version for this feature?
Cheers
Currently if i was you i would stick the the ThreeUK branded version if you are using the network, Razer published an unstable build of Oreo (believe its code name is MR4) but stick to the ThreeUK branded image until the 3/4G data issue has been fixed. At least wait until threeuk have published their Oreo version of the build for their phones/customers before switching over to Razers OEM build (which currently has majour connection issues over data)
iStasis said:
Currently if i was you i would stick the the ThreeUK branded version if you are using the network, Razer published an unstable build of Oreo (believe its code name is MR4) but stick to the ThreeUK branded image until the 3/4G data issue has been fixed. At least wait until threeuk have published their Oreo version of the build for their phones/customers before switching over to Razers OEM build (which currently has majour connection issues over data)
Click to expand...
Click to collapse
Thanks for that info.
On that note, if and when I choose to debrand from three to razer build.. what if any features will I lose?
Bare in mind in on EE network.
Thank in advance
dillalade said:
Thanks for that info.
On that note, if and when I choose to debrand from three to razer build.. what if any features will I lose?
Bare in mind in on EE network.
Thank in advance
Click to expand...
Click to collapse
Long time no see dillalade
This was a question i raised a while back and from the reseach i did back then the only service that three provide me with is WIFI calling and that London Underground wifi thing, which i barely use as i dont live in london and when visiting its not the end of the word if i go into a black spot for and hour or so while traveling around. Maybe worth just contacting ThreeUK as i had this feature on my previous iPhone which i think is tied into that ThreeUK appm and is still enable on a Sim Card in that iPhone which was a contract phone bought from Apple store but Sim only contract taken out in the ThreeUK store so not linked in away. This was done as it was just cheaper to buy the phone out right as ThreeUK didnt have stock of the bigger storage size and colour at the time i wanted to upgrade so is now pay as you go now with no credit kept my old number setup as a 2nd phone sat on its dock in the office at home and handy for any missed 2 step auth stuff i may have missed when i got the new number.
based on the info found here it seems to be something that the app enabled within the OS, however i know people dont like carrier apps but ive always found the Three app useful enough to have installed on my phone for bills and querries.
http://www.three.co.uk/Discover/Three_inTouch
When looking at EE they have that 3 months free BT sports sales gimmick/offer but i believe this is just activated by a code they send you and you put into the BT website so not really app related.
Speaking to EE about this to see if this is something within the Carrier build of a google phone or an app thing so maybe check with ThreeUK and EE. as from my experince apple devices use one build so no carrier related stuff in their os and fearures work or dont work however on google phones this is sometimes part of the carrier build. Long winded but your best to either check with someone on EE using the build or contact Three and ask them for the list of features that their build of the OS provide over Razer. Sorry for the long post but hard to say without raising the queston directly to them but the wifi calling is the only thing that stands out.
Its a pain to look into as if you look at the wifi calling supported phones they have google pixel 2 - has a set os with no carrier build then various other iphones and google phones that support it but when looking at non pixel devices your in the crazy world of carrier builds
Hi all.
I am Completely reliant on WiFi calling at home as I have 0 reception. However, three have told me that the razer phone doesn't have WiFi calling. Would you be able to confirm whether native WiFi calling works (not the stupid three in touch app which is awful)?
Thanks
Wifi calling on FreedomPop works.
Thanks. I have ordered the phone on Three, so fingers crossed it works (despite them saying it doesn't). I've had multiple sources confirm it works, so only time will tell!

WiFi calling on AT&T?

I'm hoping the wifi calling works with ATT... Probably the biggest reason I'm "upgrading"from my 2 xl. Can someone post here if they find out?
murso74 said:
I'm hoping the wifi calling works with ATT... Probably the biggest reason I'm "upgrading"from my 2 xl. Can someone post here if they find out?
Click to expand...
Click to collapse
I don't thik so....ATT did not want to carry Pixel 3a. And wifi calling does not work by ATT fault not google. So they will do the same for pixel 3a. But I can confirm once I get mine today.
nashi20002003 said:
I don't thik so....ATT did not want to carry Pixel 3a. And wifi calling does not work by ATT fault not google. So they will do the same for pixel 3a. But I can confirm once I get mine today.
Click to expand...
Click to collapse
This doesn't answer the ATT question but Verizon Wi-Fi calling works on the unlocked 3aXL from Best Buy. So maybe it'll work on ATT....hope so for you. It's a great phone
WiFi calling does work on the pixel 3 with ATT though, and that's not offered through them either
murso74 said:
I'm hoping the wifi calling works with ATT... Probably the biggest reason I'm "upgrading"from my 2 xl. Can someone post here if they find out?
Click to expand...
Click to collapse
Yes, wifi calling and volte works out of the box on Att
nashi20002003 said:
I don't thik so....ATT did not want to carry Pixel 3a. And wifi calling does not work by ATT fault not google. So they will do the same for pixel 3a. But I can confirm once I get mine today.
Click to expand...
Click to collapse
apascual89 said:
Yes, wifi calling and volte works out of the box on Att
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Click to collapse
Fantastic. Looking forward to getting this Friday
sweet thanks for the info guys, mine will be here today, I bought mine from B&H photo and when you bought the 3A XL you get a 100.00 gift card to use on there website like Best Buy is doing also.
apascual89 said:
Yes, wifi calling and volte works out of the box on Att
Click to expand...
Click to collapse
Results vary, apparently. Did you use a sim you already had, a new sim, or eSim to get your phone connected? I just ordered one from B&H, but won't ship until the 14th. AT&T wifi calling is the main reason I got this so I'm sort of tracking responses. It seems my Z3 Play is never going to get that feature. We do get wifi calling with our prepaid plan on the one iphone we have.
ritchea said:
Results vary, apparently. Did you use a sim you already had, a new sim, or eSim to get your phone connected? I just ordered one from B&H, but won't ship until the 14th. AT&T wifi calling is the main reason I got this so I'm sort of tracking responses. It seems my Z3 Play is never going to get that feature. We do get wifi calling with our prepaid plan on the one iphone we have.
Click to expand...
Click to collapse
I used the Sim card I already had from my At&t Note 9.
apascual89 said:
I used the Sim card I already had from my At&t Note 9.
Click to expand...
Click to collapse
Thanks. If, by any chance, you lose those features (some have reported that happening, but more in the past and with phones NOT provisioned by AT&T), please let us (me) know. I felt secure enough to order the phone, so here's hoping it's all good.
I got my 3a XL today and wifi calling works perfect on my ATT service.
Confirmed as working on the 3a. VoLTE and wifi calling. Didn't have wifi calling before but was able to turn it on in settings and click through the att setup. Excited about this phone!
Also, posted at #410. That poster has prepaid (as do I). I'll open the box tomorrow morning then report my findings. :fingers-crossed:
Edit: It took persistence, but on the fourth try, BINGO!
WiFi calling failed during the first 24 hours with att Sim installed. After that period I tried again and it activated! Maybe they need to update imei in their system and then it works?
Sent from my Pixel 3a XL using Tapatalk

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