Hey! Need a little help. I updated to Android 11 Beta 2. Now my phone is stuck on a boot loop. A li'l different though, phone boots up normally and stays on the lockscreen and alive. Can receive calls. But once I unlock with the pattern it shows ' Phone is starting' works for a good 2 seconds and then ends up on infinite bootloop until I Power down. How do I access my files on PC ? If I can get just few files out of it then maybe I can perform a factory reset . Please HELP!
kkrazzyyguy said:
Hey! Need a little help. I updated to Android 11 Beta 2. Now my phone is stuck on a boot loop. A li'l different though, phone boots up normally and stays on the lockscreen and alive. Can receive calls. But once I unlock with the pattern it shows ' Phone is starting' works for a good 2 seconds and then ends up on infinite bootloop until I Power down. How do I access my files on PC ? If I can get just few files out of it then maybe I can perform a factory reset . Please HELP!
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Click to collapse
some older app is causing the loop you mayneed to factory reset through recovery or flash factory images to ur devices ,( please backup your all data and i will advice you to remove the screen lock if possible as it may cause issues after flashing older or newer images
That's what I am asking. How do I backup?
kkrazzyyguy said:
That's what I am asking. How do I backup?
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Click to collapse
I use this tool in my computer to update my phone.
Make sure to follow and read the instructions.
Since you're phone is in boot loop, put your phone in into bootloader
https://flash.android.com/welcome?continue=/custom
Facing the same trouble, did it help?
Hi, I finally managed to solve this!! Was able to get the phone working with data intact.
So I got exactly the same problem yesterday and was looking around for a solution when I bumped on this thread, the solution suggested to use Android Flash Tool can work only if the bootloader is already unlocked, USB debugging is on and you edit the flash.bat file to remove -w from the command line, which would not work in my case since my bootloader is locked and unlocking through ADB would wipe all data
So the only good solution is to do an OTA UPDATE USING ADB SIDELOAD, I just downloaded the OTA file, connected the phone to computer, booted into recovery and used ADB to sideload the OTA and boom, the phone is its pristine self again, with ALL DATA intact
Related
I am running the stock rom without root and unlock and I got the 4.0.2 OTA update 3 days ago. Today when I do the pattern unlock my phone froze and reboot. Now I cannot get pass the Google logo boot screen.
I am able to get into the recovery mode but I don't want to do a factory restore as I don't have anything backup yet.
Is there any solution to this boot loop problem? I am surprise that I am getting this problem as I am running the stock rom without any root / mod.
If there is no solution to this, is there any way I can backup my phone before doing the factory restore?
Many thanks!
You can back up via adb. Try searching in the General threads, since there's a long topic on this...
Good luck!
Thanks, I do find information about backup, but I can't find anything regarding the bootloop...
When i got stuck at the Google screen with a bootloop i booted into the bootloader/fastboot screen with vol up+down power and i redid the one click all process and it basically rewiped my device and put it back to working again with unlocked bootloader rooted etc....
All you have to remember is what build number you have and let the toolkit work its magic.
tigersgt said:
Thanks, I do find information about backup, but I can't find anything regarding the bootloop...
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Click to collapse
Sorry, forgot to mention. You're probably gonna have to wipe via recovery - which is why I pointed you to a back up...
danger-rat said:
Sorry, forgot to mention. You're probably gonna have to wipe via recovery - which is why I pointed you to a back up...
Click to expand...
Click to collapse
I can't find a way to backup without going into Android. I can only go to Fastboot Mode.
Anyone know how to backup the file using abd without getting into android?
Why did make 2 threads about this. Unlock the boot loader and use adb to flash your stock. Image files. You will loose all data unfortunately but I think that's the only way to fix it.
Sent from my Galaxy Nexus using xda premium
Ok I'm stuck with the same problem now. I wanted to flash a ROM, so I downloaded AOKP, flashed it and rebooted and the phone refuses to boot past the Google logo and keeps rebooting again and again. I am able to get into the recovery. I have flashed the ROM several times and its still the same. I have done a complete wipe as well. Still no go.
Fastboot command doesnt work in the bootloader either. I have made sure the drivers are installed, still there is nothing when I type fastboot devices. If I type any fastboot command it just says <waiting for device> or something like that.
Any other suggestions? :-s
followed a tutorial (Cnncted's youtube clip - How to root the ASUS ZenFone 2 ) to root
Accidentally (very stupid) pressed the update option when an OTA update showed up yesterday (Jul 8 2015), and after that the phone won't start properly - stopped at in search of incredible...
No luck with trying to boot into recovery mode (power + volume up). It just vibrates once and the screen is black. Trying to flash recovery image with ADB and flashtool etc, but the MTP usb connection failed. If I connect it to the PC using the USB cable and then press the power button to turn it on (stuck in that ..."incredible" screen), device manager shows the Z200AD name with a yellow exclamation mark beside, and Asus ZenUI software will automatically start. But it's not really recognized by the PC.
So...if you have any suggestions for me to try, please let me know and that would be greatly appreciated!
Harry
p.s. This is a US version, so the it's the WW sku?
Same problem here. I have a rooted 551ML and on July 6th I received an OTA update. I installed it and I'm stuck in boot loop. I have hundreds of family pictures in the internal memory.
The good news is that I have access to boot loader and recovery.
I could not find any custom recovery for Zenfone 2. They are not out yet, right? Is there any way to copy the internal memory of the phone (that doesnt load the OS) to the SD card? Or to paste a file img.boot taken from a downloaded official rom and copy it over the corrupted one on the phone's memory?
If you can access the bootloader, you can do this:
http://forum.xda-developers.com/zenfone2/general/guide-to-apply-ota-bootloop-rooted-zf2-t3127835
Btw, there is a custom recovery out there (TWRP, check the Development section), but you will need an unlocked bootloader to use it in your state (I think).
US version is the WW SKU btw. Hope this helps.
joel.maxuel said:
If you can access the bootloader, you can do this:
http://forum.xda-developers.com/zenfone2/general/guide-to-apply-ota-bootloop-rooted-zf2-t3127835
Btw, there is a custom recovery out there (TWRP, check the Development section), but you will need an unlocked bootloader to use it in your state (I think).
US version is the WW SKU btw. Hope this helps.
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Click to collapse
Joel, thanks a lot! I will give it a try.
fingers and toes crossed...
I faced this problem too. All I did was to flash the boot.img of my version using fastboot,
Then I flashed the firmware, without factory reset I started the phone.
I was continiously getting an error "com.android.process has stopped". Ignoring that, I just backed up my whole data. Did a factory reset. Updated
Boom!! Everything was normal... I hope this helps
Just a quick update - followed the method in the link that Joel referred to, and everything worked beautifully. I did get two error messages like “the contact stopped working..." “The process android.process.acore has stopped working.” I fixed this problem by clearing the data/cache from the "contact" app, and that did the trick without a factory reset etc.
I unrooted the device using SuperSU. The fastboot screen, however, still shows a random serial number 0123456789ABCDEF. Is there a way to revert it back to the real one? I do see the real one from settings - about - status.
xxmmx said:
Joel, thanks a lot! I will give it a try.
fingers and toes crossed...
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Click to collapse
xxmmx said:
Just a quick update - followed the method in the link that Joel referred to, and everything worked beautifully. I did get two error messages like “the contact stopped working..." “The process android.process.acore has stopped working.” I fixed this problem by clearing the data/cache from the "contact" app, and that did the trick without a factory reset etc.
I unrooted the device using SuperSU. The fastboot screen, however, still shows a random serial number 0123456789ABCDEF. Is there a way to revert it back to the real one? I do see the real one from settings - about - status.
Click to expand...
Click to collapse
Isn't everyone serial number the same? mine is.
This is something that I am not sure of. Yours has been rooted as well?
I would like to know what the fastboot screen looks like before rooting.
GGL-Daz said:
Isn't everyone serial number the same? mine is.
Click to expand...
Click to collapse
xxmmx said:
This is something that I am not sure of. Yours has been rooted as well?
I would like to know what the fastboot screen looks like before rooting.
Click to expand...
Click to collapse
Pretty sure rooting didn't affect my fastboot screen at all.
actually i rooted my zenfone 2 and there was an OTA and i tried to install it without un-rooting my phone. the phone would not turn on and it gets stuck in the boot animation.
the phone wasn't detected by the ADB in my pc so i thought of installing some custom recovery, thought that could help.
i tried installing TWRP but i did not unlock the bootloader and now i am not able to enter in recovery mode either, everytime i try to get in the recovery modethe phone restarts and goes to fastboot mode.
please help.
dip_anker said:
actually i rooted my zenfone 2 and there was an OTA and i tried to install it without un-rooting my phone. the phone would not turn on and it gets stuck in the boot animation.
the phone wasn't detected by the ADB in my pc so i thought of installing some custom recovery, thought that could help.
i tried installing TWRP but i did not unlock the bootloader and now i am not able to enter in recovery mode either, everytime i try to get in the recovery modethe phone restarts and goes to fastboot mode.
please help.
Click to expand...
Click to collapse
I was having a similar issue where adb wouldn't recognize my phone but fastboot was detecting it. What I ended up doing was grabbing the latest stock firmware zip from asus, transferring it to my external sd card via adapter and renamed it to MOFD_SDUPDATE.zip. Then go into fastboot (restart with volume up key) and proceed to recovery. It should automatically update your system from there. The only bummer is having to re-configure everything.
5ifty1 said:
I was having a similar issue where adb wouldn't recognize my phone but fastboot was detecting it. What I ended up doing was grabbing the latest stock firmware zip from asus, transferring it to my external sd card via adapter and renamed it to MOFD_SDUPDATE.zip. Then go into fastboot (restart with volume up key) and proceed to recovery. It should automatically update your system from there. The only bummer is having to re-configure everything.
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Click to collapse
i tried it with prerooted as well as the stock rom, it did not work for me. isn't there any way to flash CM12.1 using the fastboot ?
The backstory: I have no experience with rooting and or flashing custom ROMs. Prior to today my ze551ml was completely stock, running on the official android M update. I had a need to do a factory reset, but the phone would simply reboot. I assumed this was a problem with the update so I download and attempted to install the downgrade to l. Naturally it crashed mid downgrade and I thought it to be bricked. So, I started Googling and realized I was able to get into fastboot mode, but not recovery. Following a guide I located I attempted to flash the preroot ROM located at the link below:
http://forum.xda-developers.com/zenfone2/development/rom-pre-root-img-t3079590
Well, it appeared to have worked, but now the phone refused to boot at all after being turned off. So, more Googling and I proceeded to follow the full unbricking guide below:
http://forum.xda-developers.com/zenfone2/help/thead-bricked-phone-updating-to-mm-tips-t3452785
Partway through step 1.3 the phone restarted itself and booted right up into Android L! Success I thought to myself, but it was not to be. I proceeded to download the FOTA L update and it downloaded fine, but when I clicked to install it simply rebooted the phone. Tried a couple of other times with the same result. I realized that Supersu was installed so I did the full unroot assuming that was the problem, but to no avail. It appears that the updates can't install because the phone is incapable of entering fastboot or recover mode. Anytime I attempt to enter fastboot via hard key or through adb the phone hangs on the ASUS logo. Adb detects the phone when it's connected via USB, but of course fastboot can't because I can't get it into fastboot mode at all.
Any tips on how to get fastboot operational again so I can start applying updates again? Every guide I've located has started with "boot into fastboot/recovery" which simply isn't an option. Any help is appreciated.
Edit: Well, I think I've reached the end of the internet trying to google for a solution. The phone works, but it looks like it's stuck on build 2.13.40.13 until the end of its life. If anybody has any ideas I'm still hoping for a solution, but I can't find anything describing how to restore fastboot if the OS is intact.
kidnova said:
The backstory: I have no experience with rooting and or flashing custom ROMs. Prior to today my ze551ml was completely stock, running on the official android M update. I had a need to do a factory reset, but the phone would simply reboot. I assumed this was a problem with the update so I download and attempted to install the downgrade to l. Naturally it crashed mid downgrade and I thought it to be bricked. So, I started Googling and realized I was able to get into fastboot mode, but not recovery. Following a guide I located I attempted to flash the preroot ROM located at the link below:
http://forum.xda-developers.com/zenfone2/development/rom-pre-root-img-t3079590
Well, it appeared to have worked, but now the phone refused to boot at all after being turned off. So, more Googling and I proceeded to follow the full unbricking guide below:
http://forum.xda-developers.com/zenfone2/help/thead-bricked-phone-updating-to-mm-tips-t3452785
Partway through step 1.3 the phone restarted itself and booted right up into Android L! Success I thought to myself, but it was not to be. I proceeded to download the FOTA L update and it downloaded fine, but when I clicked to install it simply rebooted the phone. Tried a couple of other times with the same result. I realized that Supersu was installed so I did the full unroot assuming that was the problem, but to no avail. It appears that the updates can't install because the phone is incapable of entering fastboot or recover mode. Anytime I attempt to enter fastboot via hard key or through adb the phone hangs on the ASUS logo. Adb detects the phone when it's connected via USB, but of course fastboot can't because I can't get it into fastboot mode at all.
Any tips on how to get fastboot operational again so I can start applying updates again? Every guide I've located has started with "boot into fastboot/recovery" which simply isn't an option. Any help is appreciated.
Edit: Well, I think I've reached the end of the internet trying to google for a solution. The phone works, but it looks like it's stuck on build 2.13.40.13 until the end of its life. If anybody has any ideas I'm still hoping for a solution, but I can't find anything describing how to restore fastboot if the OS is intact.
Click to expand...
Click to collapse
You have to use full unbrick method(xfstk + raw) to restore ur device fully
xfstk will restore ur fastboot image
yakub234go said:
You have to use full unbrick method(xfstk + raw) to restore ur device fully
xfstk will restore ur fastboot image
Click to expand...
Click to collapse
Thanks for the response. I've tried this a dozen times, but unfortunately (this is going to sound weird) since it's not completely bricked it is only detected as Moorefield for a few seconds when started. This allows the xfstk tool to detect it and begin the download, but not long enough to complete the process so it times out. The only development access I have to the phone now is via adb, but since I don't have root I'm very limited in what I can do via command line. Since I can't access fastboot I can't achieve root. It's just a comedy of errors now.
kidnova said:
The backstory: I have no experience with rooting and or flashing custom ROMs. Prior to today my ze551ml was completely stock, running on the official android M update. I had a need to do a factory reset, but the phone would simply reboot. I assumed this was a problem with the update so I download and attempted to install the downgrade to l. Naturally it crashed mid downgrade and I thought it to be bricked. So, I started Googling and realized I was able to get into fastboot mode, but not recovery. Following a guide I located I attempted to flash the preroot ROM located at the link below:
http://forum.xda-developers.com/zenfone2/development/rom-pre-root-img-t3079590
Well, it appeared to have worked, but now the phone refused to boot at all after being turned off. So, more Googling and I proceeded to follow the full unbricking guide below:
http://forum.xda-developers.com/zenfone2/help/thead-bricked-phone-updating-to-mm-tips-t3452785
Partway through step 1.3 the phone restarted itself and booted right up into Android L! Success I thought to myself, but it was not to be. I proceeded to download the FOTA L update and it downloaded fine, but when I clicked to install it simply rebooted the phone. Tried a couple of other times with the same result. I realized that Supersu was installed so I did the full unroot assuming that was the problem, but to no avail. It appears that the updates can't install because the phone is incapable of entering fastboot or recover mode. Anytime I attempt to enter fastboot via hard key or through adb the phone hangs on the ASUS logo. Adb detects the phone when it's connected via USB, but of course fastboot can't because I can't get it into fastboot mode at all.
Any tips on how to get fastboot operational again so I can start applying updates again? Every guide I've located has started with "boot into fastboot/recovery" which simply isn't an option. Any help is appreciated.
Edit: Well, I think I've reached the end of the internet trying to google for a solution. The phone works, but it looks like it's stuck on build 2.13.40.13 until the end of its life. If anybody has any ideas I'm still hoping for a solution, but I can't find anything describing how to restore fastboot if the OS is intact.
Click to expand...
Click to collapse
seems like you did not install droidboot.bin correctly... only way is use xFSTK again.i have updated the link to latest raw firmware 2.20.40.194 and use the same guide and commands..
sukhwant717 said:
seems like you did not install droidboot.bin correctly... only way is use xFSTK again.i have updated the link to latest raw firmware 2.20.40.194 and use the same guide and commands..
Click to expand...
Click to collapse
The problem is that it's only recognized as Moorefield for a few seconds which isn't enough time for xFSTK to complete the install. Do you know of a way to force the device to stay connected as Moorefield?
kidnova said:
The problem is that it's only recognized as Moorefield for a few seconds which isn't enough time for xFSTK to complete the install. Do you know of a way to force the device to stay connected as Moorefield?
Click to expand...
Click to collapse
Plug the phone to the PC, be sure the phone is completely off and then hold power + vol- for a few seconds. You must see the "Moorefield" driver permanent in the device manager.
Btw... I got the same problem (four lines, not bootloader, not OS; xFSTK FW+OS failed) and I'm stuck in this step :/
mrperalta said:
Plug the phone to the PC, be sure the phone is completely off and then hold power + vol- for a few seconds. You must see the "Moorefield" driver permanent in the device manager.
Btw... I got the same problem (four lines, not bootloader, not OS; xFSTK FW+OS failed) and I'm stuck in this step :/
Click to expand...
Click to collapse
I've tried this many times, but it only shows Moorefield for a few seconds. I'm assuming this is because it has a fully operational OS so it doesn't stay in the generic USB device mode.
EDIT: I misread your original post. Holding power and volume DOWN does keep connect it in Moorefield. Thanks so much for that. The problem now is that once xFSTK gets to downloading the OS it reboots the phone which takes it out of USB mode and disconnects the tool. I'm still stuck where I was before, but that's a little progress. Any other thoughts?
New update. I'm able to get to the point of loading the OS from xFSTK by skipping the FW part, however it continuously fails. My assumption is because it can't overwrite the existing OS. Any other ideas?
kidnova said:
New update. I'm able to get to the point of loading the OS from xFSTK by skipping the FW part, however it continuously fails. My assumption is because it can't overwrite the existing OS. Any other ideas?
Click to expand...
Click to collapse
Kidnova, reading this post I could fixed my problem. The "issue" was in the xFSTK where you put the flag (0x800000807). A guy on the threat said to put "0x80000807" instead of "0x800000807" (note that there is "0" from difference).
"those who are not able to keep device connected. take care of few steps
1. in xFSTK option menu change the flag override value to 0x80000807 not 0x800000807 ( don't forget to click gp value over ride)
2. while connecting to xFSTK attach usb to computer. hold power button for 20 seconds to make sure it power downs completely. then hold the power button down and click power button. wait till device vibrate or computer makes detection sound. leave power button but keep holding the volume button for few seconds"
Click to expand...
Click to collapse
-sukhwant717
mrperalta said:
Kidnova, reading this post I could fixed my problem. The "issue" was in the xFSTK where you put the flag (0x800000807). A guy on the threat said to put "0x80000807" instead of "0x800000807" (note that there is "0" from difference).
-sukhwant717
Click to expand...
Click to collapse
You guys are lifesavers! I've got fast boot again. Now to see if I can continue without screwing it up.
FINAL EDIT: I have a 100% functional stock Zenfone 2. Thanks everybody for your help.
kidnova said:
You guys are lifesavers! I've got fast boot again. Now to see if I can continue without screwing it up.
FINAL EDIT: I have a 100% functional stock Zenfone 2. Thanks everybody for your help.
Click to expand...
Click to collapse
Hi, got the same issues, I've read many posts. Tried all of the million options. What was your final way of doing it, do you remember?
I have completely bricked my phone. It does not have a functional screen or anything anymore. It is stuck in fastboot and wont leave it in any way.
How this happened:
I tried rolling back to an older version via HiSuite DNS spoof to EMUI 8 again, but it failed to boot after that. It has been stuck in fastboot since then.
I DO have the bootloader and FRP unlocked. I already did that via the test point method. Anyone got any ideas what i could do now?
I already tried flashing system, recovery, cust and ramdisk, did not help in any way. I'd appreciate some help.
I have also tried downloading Full OS from TeamMT but it seems to reset after 300MB being downloaded.
I got the screen working again but its constantly rebooting into this screen now
MrRobBoss said:
I got the screen working again but its constantly rebooting into this screen now
Click to expand...
Click to collapse
If you are able to boot into recovery, you could try service rom from here, (OTG cable or adaptor)USB formatted as ExtFAT and dload folder with required content, then 3 button combination. Double check if makes any sense.
hardcorehenry said:
If you are able to boot into recovery, you could try service rom from here, (OTG cable or adaptor)USB formatted as ExtFAT and dload folder with required content, then 3 button combination. Double check if makes any sense.
Click to expand...
Click to collapse
I tried booting into recovery but it keeps on booting into error mode. I have not tried if it fails test point aswell but currently not able to test it.
Hey folx, you seem to be my only hope!
My stock Android factory locked Moto got out of sudden into a loading screen loop. I learned it got bricked without me even trying to anything at all to the phone. Problem is that I cannot do a factory reset as there is lot of important unbacked up data. Unfortunately USB debugging is disabled and I cannot even load up recovery mode. The only place I can go to is fastboot, but I cannot use ADB.
Is there any slightest chance my data can still be saved somehow? Tried Googling up all day, but would not find a solution to the problem. Have no idea that a stock android phone can generate a load loop. I am pretty desperate. Please help!
Thanks
Six
I have a similar problem. Did you find a fix or solution? Please share, I'm pretty desparate too
I'm in the same boat, I used orange fox's bootloader by accident, switched slots and now Im stuck on the fallback bootloader
Guys even I have the same problem I can't even boot into fastboot or recovery mode. Oh and USB Debugging is off and Bootloader is Locked. Pls help
Sanju Kariyattil said:
Guys even I have the same problem I can't even boot into fastboot or recovery mode. Oh and USB Debugging is off and Bootloader is Locked. Pls help
Click to expand...
Click to collapse
Use a blank flash