Note 10+ unlocked, on T-Mobile. Noticed several days ago, when my phone was running CTE5, that the carrier shows as "T-Mobile Wi-Fi Calling." Very odd, because I don't have wi-fi calling enabled. Even if I switch off wi-fi, the carrier still shows wi-fi calling. I have to tell my phone to forget my wi-fi network or walk away from my house for the carrier to display only as "T-Mobile."
Another weird thing: despite what the carrier shows, I don't think calls are actually going through wi-fi. The handset-shaped icon with the wi-fi signal indicator doesn't appear in the dialer and doesn't show in the call history. If I enable wi-fi calling in the phone's settings, these icons do appear as expected. I also see a DNS query to 3gppnetwork.org in my Pi-Hole when wi-fi calling is enabled that doesn't appear when it's disabled -- another sign that it's truly disabled despite what the carrier shows.
Upgrading to CTE7 and then again to CTF2 hasn't fixed the problem. Anyone else seen this? Any clue for how to fix besides a factory reset? Yep, it's a minor issue for sure, but still...I like my stuff to work like it's supposed to, ya know? Ha.
To test if its working, put phone in airplane mode then turn wifi back on. Give a few seconds then try to call someone... If wifi calling is working then the call will go through.
Can't explain the reason the wifi calling icon is displayed all the time but it may be telling you it is available...
A good experiment, and it confirmed my suspicion. I've repeated the following three times:
* Start: carrier shows "T-Mobile wi-fi calling"; wi-fi calling actually disabled; airplane mode enabled
* Result: carrier shows "Airplane mode"; can't dial
* Next: enable wi-fi; attempt to make a call
* Result: failure to make call
* Next: enable wi-fi calling; carrier shows "T-Mobile wi-fi calling"; attempt to make a call
* Result: call succeeds
* Next: disable wi-fi calling; disable airplane mode
* Result: carrier shows "T-Mobile" and will stay this way for a little while
Eventually, the carrier again will show "T-Mobile wi-fi calling" even though wi-fi calling is disabled. This is weird!
Related
Searched for other threads but didn't find anything that specifically addressed this. It's probably old news to many but I hope this helps out other noobs.
In Galaxy S2, enable wifi-calling and you can change the connection preferences to
1. Wifi preferred
2. Cellular preferred
3. Wifi-only.
Options 1 and 2 are self-explanatory, but I didn't quite understand why anyone would want to select 3 over 1, until I tried it out.
When I selected wifi-only, the cellular voice signal bars are dark. I think this setting essentially disable cellular voice radio.
This is important if you travel abroad and want to use the wifi calling feature because wifi-calling cannot be enabled with airplane mode on. Also I don't think wifi-calling works with a non t-mobile sim card.
I'm on Wifi-Preferred and my radio is always disabled automatically
From the company that makes the wifi-calling tech for T-mobile
http://www.wificalling.net/help/
It is possible to configure the Wi-Fi Calling Application to enable calls over Wi-Fi only, essentially keeping the phone off the cellular network. If you set the Connection Preference to Wi-Fi ONLY, the application will work over Wi-Fi and, when you go out of range of a Wi-Fi signal, will NOT accept or make calls on the cellular network. This is similar to putting the phone into AIRPLANE mode with Wi-Fi Calling.
Click to expand...
Click to collapse
I am trying to enable WiFi calling with the cellular radio turned off.
According to Samsung & T-Mobile the only official way to turn of the cellular radio is to enable Airplane mode.
Here is the procedure that I tried:
Enable Airplane Mode
Turn on WiFi
Connect to a functioning WiFi hotspot
Enable WiFi Calling
Wait for the WiFi Calling Icon to appear in the status bar
Make a WiFi call
At this point the dialer sits at the dialing screen for more than 10 minutes (I bailed at 10 minutes). As soon as I abort the dialing attempt a dialog box pops up saying you cannot make a call while in Airplane mode.
Is there any way to completely disable the cellular radio without putting the phone in Airplane Mode?
Is there an app that will do this?
Is there a hidden that will do this?
Please don't use bandwidth by asking why I want to do this or suggesting that I use Skype or some other app. My goal is to be able to make and receive VOIP calls while the cellular radio is completely disabled.
Thank you for your help...
All ready being discussed.
http://forum.xda-developers.com/showthread.php?t=2026770
Sent from my SGH-T999 using xda premium
Hello,
I've found out that my wifi calling is being used even though I have it off in the settings of the phone. Although it's off I still can select the options under Connection Preferences: Wifi Perfered, Cellular Networkin Prefered and Never use Cell Network (not sure if that matters or not). I choose the 2nd option and noticed dropped calls around the outer edge of my wifi. But wifi calling is turned off. How do you permanently turn this feature off?
I do use wifi when I'm within my wifi area. But had no idea that wifi calling was still being used when set to off. Do I have to disable wifi all together?
Ok. I've found out that this is known issue doing more a search online. The only fix is to disable wifi altogether. There have been other suggestions but none of them fix it. I've heard that exchanging the sim chip that disables wifi calling might work but haven't heard anything consistent with that fix.
I'm just perplexed by this. This is a great phone yet whenever you enable wifi you enable wifi calling regardless if it's off. I just don't get how something like this would be considered a standard feature when other phones just don't do that by default. If I didn't stumble upon this information I would have never guessed that it was the main cause for my dropped calls.
Thanks about that update it could help others soon.
NP, I have to wonder if this is really a standard none controllable feature on the phone or if the carrier can disable it?. If wifi calling is controllable on the phone and you can turn it on or off jet remain on then I have to wonder what other external force is keeping it on when you turn it off?
Did the maker just simply forget to remove the ability to control wifi calling because turning it off simply doesn't work.
or
Is this something that the carrier did
or
Is this something with the sim chip
Another thing I've found that seems to be related to this. If you try to access your acct while Wifi is enabled it suppose to switch from wifi to 4G but it doesn't (and you can't access your account in tmo. while in wifi. Perhaps different software updates were used but it was seamless back then on a different phone.
This brings up another interesting observation. Once wifi is enabled you can't auto enable your 4g network when it's needed. IE: You can't review your acct for one. Is there a way to make sure that your phone has 4G LTE priority whenever wifi is enabled?
I don't know also how to prioritize the 4G LTE over wifi, good observation.
Lorettaa said:
I don't know also how to prioritize the 4G LTE over wifi, good observation.
Click to expand...
Click to collapse
Update, I was able to use an old version of my account (which was used on an older phone) and was able to confirm that it is programed to disable wifi connection and activate the 4g services while using the my acct app without having to disable wifi manually. A message even popped up to tell you so. And once you exited the my acct app it would restore your wifi connection from 4g. So it is controlled via the program itself.
So it begs the question, why doesn't the newer version not do this? This now looks like 2 separate issues with wifi and wifi calling.
Verify if Wifi Calling is still enabled even though you have it disabled
I just found a way to verify if wifi calling is still enabled even though you have it disabled on the Note 3. Here is what you need to do.
1. Make sure that wifi calling is disabled
2. Make sure that wifi is already enabled and in use
3. Stand right next to your wifi router
4. Make a call
5. Listen to hear any wired sounding ringback (the sound you hear to let you know that a call is actually ringing the recipients phone).
6. If you do notice a wired sounding ringback complete the call and stay on the line for about 30 seconds or so.
7. Disable wifi while on the call.
8. Once disabled did your call drop?
This is what I did in order to verify if wifi calling is still enabled even though I have it disabled on my phone.
I'm not going to say it's happening to every one. Nor would I suggest it's a bad feature for those who need wifi calling. I just don't understand why I'm forced to use wifi calling when I fully capable of using my 4g network.
Keydas said:
I just found a way to verify if wifi calling is still enabled even though you have it disabled on the Note 3. Here is what you need to do.
1. Make sure that wifi calling is disabled
2. Make sure that wifi is already enabled and in use
3. Stand right next to your wifi router
4. Make a call
5. Listen to hear any wired sounding ringback (the sound you hear to let you know that a call is actually ringing the recipients phone).
6. If you do notice a wired sounding ringback complete the call and stay on the line for about 30 seconds or so.
7. Disable wifi while on the call.
8. Once disabled did your call drop?
This is what I did in order to verify if wifi calling is still enabled even though I have it disabled on my phone.
I'm not going to say it's happening to every one. Nor would I suggest it's a bad feature for those who need wifi calling. I just don't understand why I'm forced to use wifi calling when I fully capable of using my 4g network.
Click to expand...
Click to collapse
Can you check and tell if you still have signal (bars) when you are connected to WiFi? Or does it become blank (0 bars)?
rahulisola said:
Can you check and tell if you still have signal (bars) when you are connected to WiFi? Or does it become blank (0 bars)?
Click to expand...
Click to collapse
Standing right next to the router I have full bars.
no dropcalls for me with steps you have given
Keydas said:
Standing right next to the router I have full bars.
Click to expand...
Click to collapse
That is weird. I tried your steps, I couldn't recreate the problem. Just to make sure, I was talking about the phone network signal, not Wifi signal.
If the bars were becoming 0, there is a fix. But otherwise, it may be a faulty unit. You can try and get it replaced.
BTW, try this and see if it helps: http://forum.xda-developers.com/showthread.php?t=2698329
Thanks man! Gonna try this
Rahulisola, thanks for the link. I was able to fix the issue by doing a factory reset. Not sure what caused it but now I can disable wifi and the call stays connected. Although I found it odd that wifi calling was forced enabled during the reset while I was setting up the wifi network. Disabling it after the factory reset setup did prove it was really off this time. I also noticed that I'm not seeing "HD Voice" which I know assume is related to wifi calling. As I've seen HD Voice whenever I was within my wifi range during a call.
Also, Lorettaa thanks for looking into this as well. I really don't know what caused the problem but I'm glad it's fixed now . No more of pitched ring backs while making a call. And no more odd echo voices when talking. And most importantly no dropped calls.
Keydas said:
Rahulisola, thanks for the link. I was able to fix the issue by doing a factory reset. Not sure what caused it but now I can disable wifi and the call stays connected. Although I found it odd that wifi calling was forced enabled during the reset while I was setting up the wifi network. Disabling it after the factory reset setup did prove it was really off this time. I also noticed that I'm not seeing "HD Voice" which I know assume is related to wifi calling. As I've seen HD Voice whenever I was within my wifi range during a call.
Also, Lorettaa thanks for looking into this as well. I really don't know what caused the problem but I'm glad it's fixed now . No more of pitched ring backs while making a call. And no more odd echo voices when talking. And most importantly no dropped calls.
Click to expand...
Click to collapse
Glad that it is solved. Usually I always do factory reset 1st and ask anyone with problems to do that too. My bad, I assumed you had already done it. Must be some other thread. Too much work catching up on me
Anyways, enjoy your fixed Note 3
Not sure what settings to tweak on my home router, but I have tried many different option on Asus AC68U router. The problem happens on my home router mostly and my work wifi works just fine.
My phone shows that Wifi calling is active on the notification bar, but as soon as I dial a number and hit talk, it acts as if it is connecting and then wifi calling suddenly becomes unavailable and dialing is stopped. I then pickup 0-1 bar of cell tower signal.
I then have to wait about 2-3 minutes for wifi calling to auto reconnect and becomes active on the status bar. If I dial a number again immediately, it works great this time around. If I let it sit idle for some time, the problem happens again.
Something seems to be making wifi calling timeout(?) but phone thinks it is still connected. If I do the dialing as soon as Wifi calling becomes active it works great (probably not timed out or something at that time).
I am rooted but on stock sprint rom.
Anybody else have similar wifi calling issues? If so, did you have to setup your router different?
Is there anyway to set the pixel xl to prefer wifi calling at home (I am on Verizon, but the google version of the pixel). Wifi calling works - would like to "prefer" wifi instead of cellular (I have amazing wifi and meh cellular at my home). Yes, I can airplane mode it every day - just seems like a very hacky solution.
-D
Not that I'm aware of.
I also have poor cell reception in my cave. (-110 on band 13). Pretty much every call I make switches to wifi about 3 seconds into the call connecting. It'll also come out of wifi calling if I walk outside where the cell coverage is good. (Even if wifi is still good).
I specifically called pixel support and asked them, no option for this currently. I wish. Need it as well
EDIT: I tried to bypass cellular altogether by turning my phone on airplane mode, then using just wifi to force wifi calling, only to get no calls going through. This is a bummer, I use my iPhone with wifi calling whenever I travel this way, to make sure I don't make any accidental non-wifi calls which aren't free when international. If there's a way to force wifi calls with wifi on and airplane modeon for cellular calls, that would also be useful for travel
Samzebian said:
I specifically called pixel support and asked them, no option for this currently. I wish. Need it as well
EDIT: I tried to bypass cellular altogether by turning my phone on airplane mode, then using just wifi to force wifi calling, only to get no calls going through. This is a bummer, I use my iPhone with wifi calling whenever I travel this way, to make sure I don't make any accidental non-wifi calls which aren't free when international. If there's a way to force wifi calls with wifi on and airplane modeon for cellular calls, that would also be useful for travel
Click to expand...
Click to collapse
It should work this way unless it is different than every other Verizon phone with wifi calling. Sometimes it takes ten minutes or so of failed calls before it finally connects, then you're good from then on. I'll give it a shot and see...
st3ph3nbr!tt said:
It should work this way unless it is different than every other Verizon phone with wifi calling. Sometimes it takes ten minutes or so of failed calls before it finally connects, then you're good from then on. I'll give it a shot and see...
Click to expand...
Click to collapse
Works like a champ. Give it some more tries until the system picks it up.
dweidman said:
Is there anyway to set the pixel xl to prefer wifi calling at home (I am on Verizon, but the google version of the pixel). Wifi calling works - would like to "prefer" wifi instead of cellular (I have amazing wifi and meh cellular at my home). Yes, I can airplane mode it every day - just seems like a very hacky solution.
-D
Click to expand...
Click to collapse
On T-Mobile WIFI calling there's a clear option for 'wifi prefered' or 'cellular prefered' which works pretty much about every single time. It's in the places, on the dialer and on network settings, but sets the same option. I guess with verizon it's different?
bartolo5 said:
On T-Mobile WIFI calling there's a clear option for 'wifi prefered' or 'cellular prefered' which works pretty much about every single time. It's in the places, on the dialer and on network settings, but sets the same option. I guess with verizon it's different?
Click to expand...
Click to collapse
from my XL on T-Mobile
I put my phone in airplane mode for 20 minutes and it still won't do wifi calling after turning wifi on
Mine works fine. I put phone in airplane mode then turn on wifi and connect. Calls and SMS go through immediately thereafter.
Sent from my Pixel XL using Tapatalk
Airplane mode works for me too. Just a hassle. I have had T-mobile before - so I know "wifi-preferred" is an option - is that a setting somewhere we can hack at? I can't imagine that is a hardcoded thing that is unchangeable...
Feels like something we could diff pretty easily.
-D
Not the best solution, but I wrote a tasker to put the phone in airplane mode then turn WiFi back on, made it into an app and put it on the home page, so I can press that to go into WiFi calling.
Yea weirdly still not working for me. Wifi calling works fine with airplane mode off. Am I doing something wrong?
Are you reconnecting to your wifi after enabling airplane mode? I know it sounds rudimentary, but idk what could be going on.
If you pull down notifications then swipe down again to expand quick options then select the mobile network icon then "more options" you can turn off cellular network. This will force wifi calling. Reverse when leaving
Soulsuit said:
If you pull down notifications then swipe down again to expand quick options then select the mobile network icon then "more options" you can turn off cellular network. This will force wifi calling. Reverse when leaving
Click to expand...
Click to collapse
Cellular data, not cellular network.