Wifi Dropping - Motorola One Action Questions & Answers

This is been going on for a while now on the stock ROM where I can't even use video chatting apps because the wife I will just turn off randomly and then connect again I'm going to try factory resetting the phone now to see if that will work. If anyone has any advice please help thank you.

jordan5100 said:
This is been going on for a while now on the stock ROM where I can't even use video chatting apps because the wife I will just turn off randomly and then connect again I'm going to try factory resetting the phone now to see if that will work. If anyone has any advice please help thank you.
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Known issue. Not everyone has it (I don’t). Motorola is trying to fix it. You could try a different router (tp-link usually makes pretty good and cheap ones, if you need a point of reference). Don’t get the cheapest one though. ) I’ve had pretty good results with Archer series.

Related

urgent issue with flashed s3 on Page plus

Hi everyone I have a flashed samsung galaxy S3 (Sprint Bad ESN) on Page plus.... everything works,, talk, text, 3G data, however my problem is whenever I put the phone in the charger... the phone network signal stops working (I cant get any calls or texts), and it goes back to normal after I unplug it from the charger... does anyone know why this happens..? I heard it may be some kind of bug where when Samsung S3 is connected to old verizon towers it does that.. does anyone know a fix to this? it seems to be similar to this issue http://community.sprint.com/baw/thread/104803 Also , the phone is rooted... running 4.1.1 ( I had to downgrade in order to get my MSL)..
na3eem said:
Hi everyone I have a flashed samsung galaxy S3 (Sprint Bad ESN) on Page plus.... everything works,, talk, text, 3G data, however my problem is whenever I put the phone in the charger... the phone network signal stops working (I cant get any calls or texts), and it goes back to normal after I unplug it from the charger... does anyone know why this happens..? I heard it may be some kind of bug where when Samsung S3 is connected to old verizon towers it does that.. does anyone know a fix to this? it seems to be similar to this issue http://community.sprint.com/baw/thread/104803 Also , the phone is rooted... running 4.1.1 ( I had to downgrade in order to get my MSL)..
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Dang. Try turning off the connection optimizer or remove it altogether
I've seen this exact issue before...not trying to slam you, but search and you'll most likely find the thread i saw a while back where the OP was eventually able to fix it. I think it was the connection optimizer though.
EDIT: Search on XDA only
CNexus said:
Dang. Try turning off the connection optimizer or remove it altogether
I've seen this exact issue before...not trying to slam you, but search and you'll most likely find the thread i saw a while back where the OP was eventually able to fix it. I think it was the connection optimizer though.
EDIT: Search on XDA only
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I tried turning it off and it didnt work.. how do i remove it all together? and ive searched pages on this forum & couldnt find anything.. best tbing i found was the link to google... if you wouldnt mind linking me to the thread u r talking about then i would appreciate it/ Thanks
na3eem said:
I tried turning it off and it didnt work.. how do i remove it all together? and ive searched pages on this forum & couldnt find anything.. best tbing i found was the link to google... if you wouldnt mind linking me to the thread u r talking about then i would appreciate it/ Thanks
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Ahhh it was a while ago...I'll try searching i suggest you do too, try something like "network off when charging" or "charging phone disconnects network
And you can remove it altogether by deleting the ConnectionOptimizer.apk from /system/app, then reboot and wipe dalvik cache
na3eem said:
I tried turning it off and it didnt work.. how do i remove it all together? and ive searched pages on this forum & couldnt find anything.. best tbing i found was the link to google... if you wouldnt mind linking me to the thread u r talking about then i would appreciate it/ Thanks
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Some users have reported that removing it has caused issues, just freeze it with TB or Rom toolbox
evoer said:
Some users have reported that removing it has caused issues, just freeze it with TB or Rom toolbox
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If you remove it completely the mobile networks menu will FC, so you'll be stuck on whatever network mode you were on when it was deleted
I like to break stuff!
I had a friend try the deletion and wiping method.. he said it made it a little better, but it didnt solve the problem. Therefore, im thinking the issue is connected with the optomizer.. does anyone know of any other methods to try? thnak u
I have the exact same issue where my cell reception is SEVERELY limited when plugged into the charge. It fluctuates from No-network to 0-bars. When it shows 0-bars sometimes it lets me make calls or send texts, but calls will drop quickly and texts will sometimes fail. But as soon as I remove from charger, it goes back to 3-bars in my house, and works just fine.
I have even tried using usb cables with ferrite cores on both ends thinking it may have been an interference issue, but that didn't do a thing.
Any help would be appreciated.
Thanks
Sprint Galaxy S3 on flashed to PagePlus

4.4 no mobile connection? no baseband? no IMEI? solution

It's been said a few times that SELinux settings have an effect on mobile connection on some phones, not all, but some. Mine being one of them, that theory has also been criticized, ironically by those who's phones do not suffer from the issue. Anyways, if your trying a 4.4 ROM and have no APNs, no baseband, IMEI etc grab SELinux mode changer from the market, set to Permissive and be on your way. Why or what causes it is beyond me but changing to Permissive solves it. It takes a few seconds after boot for supersu permissions, a few seconds then for your APNs to be populated and baseband, after that you will get mobile connection working.
Hope this helps someone else fighting the same issues. Here's a video showing before and after, a little wait at the APN screen the second time for them to be populated. Also, sorry for the quality, just easier to record the screen directly compared to holding a camera.
[YOUTUBE]http://www.youtube.com/watch?v=V4HgbdDdemE[YOUTUBE] never can get YouTube to embed properly..
Ducter said:
It's been said a few times that SELinux settings have an effect on mobile connection on some phones, not all, but some. Mine being one of them, that theory has also been criticized, ironically by those who's phones do not suffer from the issue. Anyways, if your trying a 4.4 ROM and have no APNs, no baseband, IMEI etc grab SELinux mode changer from the market, set to Permissive and be on your way. Why or what causes it is beyond me but changing to Permissive solves it. It takes a few seconds after boot for supersu permissions, a few seconds then for your APNs to be populated and baseband, after that you will get mobile connection working.
Hope this helps someone else fighting the same issues. Here's a video showing before and after, a little wait at the APN screen the second time for them to be populated. Also, sorry for the quality, just easier to record the screen directly compared to holding a camera.
[YOUTUBE]http://www.youtube.com/watch?v=V4HgbdDdemE[YOUTUBE] never can get YouTube to embed properly..
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Click to collapse
Ducter.... you are such a life saver...if I could hit the thanks button 10000000000000000000000 times I would this 100% solved my problem....
So frusted w/ not being able to get data on 4.4 .....
Thank you!!!!
wondercoolguy said:
Ducter.... you are such a life saver...if I could hit the thanks button 10000000000000000000000 times I would this 100% solved my problem....
So frusted w/ not being able to get data on 4.4 .....
Thank you!!!!
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Glad it was of help, just passing on what I have read and tried to make it easier to find so made a thread for it, some of us have the issue but appears the majority do not.
I had the issue initially when installed with twrp, did it once again with cwm, worked like a charm. Good info to keep in mind though.
anybody got the apk handy they can upload? flashed the latest cm nightly not knowing it was 4.4.1, and the store won't connect via wifi for whatever reason.. i'd rather not have to do a clean install to get my phone working again.
Thanks.
Nevermind, I managed to pull it from the woman's unrooted moto x. It's here if anyone else needs it..
Saved Everything
@Ducter : Your A F*cking King.
ThanX A Trillion.
Cgkingpin said:
@Ducter : Your A F*cking King.
ThanX A Trillion.
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just out of curiosity. vAre you guys having any issues with the AOSP roms slowing down the data speeds? I know people have said for a long time since GB I think that the tw roms are much faster than AOSP I never saw that on HSPA+ but I am on simple moble and they just turnrd on their LTE and my phone gets an average of 28 down and 14 up. on tw roms but on AOKP or other AOSP roms it gets 8 up and 3 down. Like the lte is not working. Anyone else have these problems?
I love you.
Sent from my SGH-T889 using xda app-developers app
Thanks, you have saved me the headache of reverting back to stock and the time it would take to start all over from scratch. .
man i wish i knew this eariler. i wouldnt have gone stock then back to 4.4. thanks for the info!
Thanks finally found solution to my problem it was only happening to me with 4.4 PAC ROMs

[Q] Problems with Google Music on M8 and Wifi

For some reason I can't get Google Music to actually download anything to my phone. I'm trying to do an offline playlist for when I'm travelling and don't want to use 4g. This has worked on multiple devices I've had in the past, so I don't think I'm doing anything wrong. What's odd is, it won't stream music either unless I allow it to use 4G. I've reset my router and modem, restarted the phone, cleared the app data and cache and signed in again. Nothing I seem to do works and I'm getting irritated. These are songs I uploaded to and/or purchased from Google Music. Also, I do have data connectivity to everything else I can think of, work email, gmail, facebook and the internet as a whole are all working on the phone. Any thoughts or ideas would be appreciated!
Continuing my research, I found a review in the play store of someone with an HTC One (doesn't say if it's M7 or M8) that has the same problem. No reply to it though.
Ravok said:
Continuing my research, I found a review in the play store of someone with an HTC One (doesn't say if it's M7 or M8) that has the same problem. No reply to it though.
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I have this EXACT same issue. I can mark my playlists or radio stations for offline download, but if the checkbox for 'download on wifi only' is ticked, it never downloads.
The same thing happens with google photos and auto upload. If I have it set to upload on wifi only, it never happens. So the problem is very similar, but only with this device. My nexus 5, and Nexus 7 don't have this issue. So it's likely software, but I just can't figure out what it would be. I really don't want to do a factory reset and have to set everything up again. Maybe there's some HTC software messing it up?
Summary of issue:
ONLY happens in google music and google photos
only happens when set to 'download(or upload) on wifi only'
Only happens on the htc one m8
Issue does not occur on nexus 5, or nexus 7.
Thank goodness it's not just me, I just realized it's happening for me on google photos auto backup as well yesterday. I concur it's got to be something software based but I'm not sure what it could be, the photo backups did work for me without issue for a while, I ended up turning it off for a couple days for some reason I can't recall, and never noticed after turning it back on that it wasn't actually uploading.
Ravok said:
Thank goodness it's not just me, I just realized it's happening for me on google photos auto backup as well yesterday. I concur it's got to be something software based but I'm not sure what it could be, the photo backups did work for me without issue for a while, I ended up turning it off for a couple days for some reason I can't recall, and never noticed after turning it back on that it wasn't actually uploading.
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Mine worked well when I first set everything up, but that was because it defaulted to uploading over mobile networks. I usually set it to upload on wifi only when charging, and google music downloads over wifi only. Ever since I set them to wifi, they don't sync properly. If I switch them back to use the mobile network, everything works fine. I'm so annoyed with this. I tried running a logcat and it didn't seem to offer too much info that I could notice. I switched back to the dalvik runtime from art with no change. The next step is a factory reset, but I'm not sure that's going to help me.
I'm pretty sure I had mine on wifi only as well, but I could be wrong. I'm not going to have time to mess around with it anymore until later tonight (US Eastern Time Zone), have you tried calling support at all? I haven't yet, but may give it a go. If not, I'll let you know when I'm going to try a factory reset and whichever of us can first should post if it resolved the issue or not hehe.
Oh, one thing I just thought of, are you using Lookout Mobile Security?
Ravok said:
I'm pretty sure I had mine on wifi only as well, but I could be wrong. I'm not going to have time to mess around with it anymore until later tonight (US Eastern Time Zone), have you tried calling support at all? I haven't yet, but may give it a go. If not, I'll let you know when I'm going to try a factory reset and whichever of us can first should post if it resolved the issue or not hehe.
Oh, one thing I just thought of, are you using Lookout Mobile Security?
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Click to collapse
I'm fairly certain support isn't going to be useful. They're going to suggest a handful of unrelated things to try, then they're going to have you do a factory reset. I'm NOT using lookout security. That was the first thing I disabled. I don't need that crap on my phone lol. I could technically do a factory reset now, I just don't want to spend my free time at work today reinstalling and setting up all my apps and settings.
Yeah, I don't really think support would be useful either. I thought about tweeting at @HTC or @HTCUSA about it, but they'd probably do the same thing as support. I do have Lookout turned on, figured it was worth a thought if you did as well. I would take the time to do the factory reset today while at work but am prepping for a major DR test so I'm just flat out not going to have the time, plus I don't want to mess up my exchange account etc lol
Do you have any corporate applications on? We use Airwatch for MDM at my office, and even though it's not *supposed* to have any impact on personal devices other than requiring a PIN lock, I'm wondering if something else is causing me connectivity issues of some sort.
Ravok said:
Do you have any corporate applications on? We use Airwatch for MDM at my office, and even though it's not *supposed* to have any impact on personal devices other than requiring a PIN lock, I'm wondering if something else is causing me connectivity issues of some sort.
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Just went through htc support. no luck there. Had me clear cache and reset data on a bunch of apps to no avail. I'm going to do a hard reset and see if that helps.
---------- Post added at 11:41 AM ---------- Previous post was at 11:40 AM ----------
Ravok said:
Do you have any corporate applications on? We use Airwatch for MDM at my office, and even though it's not *supposed* to have any impact on personal devices other than requiring a PIN lock, I'm wondering if something else is causing me connectivity issues of some sort.
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I don't have any corporate apps installed that would enforce policies. No.
Awesome, well, let me know if it works for you, this is seriously annoying. :-\
Ravok said:
Awesome, well, let me know if it works for you, this is seriously annoying. :-\
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I'll be sure to do that. Do you have 2-step authentication installed by any chance?
InGeNeTiCs said:
Just went through htc support. no luck there. Had me clear cache and reset data on a bunch of apps to no avail. I'm going to do a hard reset and see if that helps.
---------- Post added at 11:41 AM ---------- Previous post was at 11:40 AM ----------
I don't have any corporate apps installed that would enforce policies. No.
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InGeNeTiCs said:
I'll be sure to do that. Do you have 2-step authentication installed by any chance?
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Click to collapse
Nope, I haven't set up two factor. :-\
Ravok said:
Nope, I haven't set up two factor. :-\
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Factory reset didn't fix it. Ugh. This is a deal breaker for me! I've only had the phone for 3 days, but I don't want to return it...
I contacted HTC to see what they can offer as far as extra help...I'll keep you posted.
Thanks, I called the T-Mobile store I got mine from to see if they'd heard of anyone having this issue, they hadn't and want me to stop in so they can take a look. I've been using Android since the G1 and also have had my usual crew of fellow Android geeks here at the office take a look and everyone came back to factory reset. I don't really feel like going to the store to have them suggest that as well and find out, like you, that it doesn't work. I'll let you know if I find anything else out also. Thanks man!
Ravok said:
Thanks, I called the T-Mobile store I got mine from to see if they'd heard of anyone having this issue, they hadn't and want me to stop in so they can take a look. I've been using Android since the G1 and also have had my usual crew of fellow Android geeks here at the office take a look and everyone came back to factory reset. I don't really feel like going to the store to have them suggest that as well and find out, like you, that it doesn't work. I'll let you know if I find anything else out also. Thanks man!
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Well I'll clear that up by saying a factory reset isn't going to fix it. It's a software issue.
Exactly what I said, I'm tempted to root and try another ROM as I've had mine for over a month now. I'm wondering if you're up for it if you'd try another M8 to see if it happens there too? I've been trying to figure this out since June 1st and haven't really found anyone else dealing with the issue, kinda wonder if it's a glitch with the Wifi as I'd think if it was a pure software issue it would be more prevalent. :-\
Ravok said:
Exactly what I said, I'm tempted to root and try another ROM as I've had mine for over a month now. I'm wondering if you're up for it if you'd try another M8 to see if it happens there too? I've been trying to figure this out since June 1st and haven't really found anyone else dealing with the issue, kinda wonder if it's a glitch with the Wifi as I'd think if it was a pure software issue it would be more prevalent. :-\
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I highly doubt it's an issue with wifi because it works fine. I could surf the internet all day and it would just work. Yet, auto upload, and downloading songs in play music doesn't work. Super annoying. I'll probably give it a try tonight/tomorrow and see how it goes though.
I just figure since you just got yours they may give you less of a hard time about exchanging. I'll go fight with them either way, but I have to probably wait another week as i'm on call starting Friday for a week and can't go without my phone at all :-\
Ravok said:
I just figure since you just got yours they may give you less of a hard time about exchanging. I'll go fight with them either way, but I have to probably wait another week as i'm on call starting Friday for a week and can't go without my phone at all :-\
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I'll swing by there when I get a chance. If I can get a replacement, I'll take it. But I really don't think the device is the issue. Something is amiss here.

[Q] Solution to the BT keyboard dissconnect issue??

Ive recently bought a a bt keyboard, a cheap unit that works fine with my other android but keeps disconnecting from my note, pretty much every third second or so.
I know this has been asked and answered other places, that for some odd reason i cant find anymore, but l would very much appreciate someone giving a poor sod a helping hand.
Ive tried to turn off the on screen keyboard, and that didnt help much...
Any other tricks i can try out before i return the bt keyboard??
The note in question is a sm-p600
Help, please
Thanks in advance.
DeBoX said:
Ive recently bought a a bt keyboard, a cheap unit that works fine with my other android but keeps disconnecting from my note, pretty much every third second or so.
I know this has been asked and answered other places, that for some odd reason i cant find anymore, but l would very much appreciate someone giving a poor sod a helping hand.
Ive tried to turn off the on screen keyboard, and that didnt help much...
Any other tricks i can try out before i return the bt keyboard??
The note in question is a sm-p600
Help, please
Thanks in advance.
Click to expand...
Click to collapse
Try installing Bluetooth Easy Connect app from the Play Store. Its the only solution that worked for me. Follow the instructions in the app description.
sam2c said:
Try installing Bluetooth Easy Connect app from the Play Store. Its the only solution that worked for me. Follow the instructions in the app description.
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Click to collapse
Yup thats the only thing that worked for me too https://play.google.com/store/apps/details?id=net.mybesttools.btkbservice.
Problem is that it needs root, and I'm not that keen on killing my warranty just yet... I know some people have had some luck with either sending it in or exchanging it, but that's a lot of hassle, no guarantee that you get a safe unit, and to be honest something else might be busted ( yellow screen, SD card issue etc) ( Really samsung, Really? Quality test dpt is having quality issues )
I bought a Samsung Bluetooth slate keyboard and it works 100%. I am Also on stock 4.4.2. Before, i was on rooted Roms. Had disconnects with every Bluetooth keyboard I tried(tried like 4-5)
Sent from my HTC One_M8 using XDA Free mobile app
so in your case KK fixed it?

Unable to maintain a mobile data connection since pie update?

I finally for myself to catch up on updates a couple weeks ago. And since then I haven't been able to hold a connection to mobile data at all. Occasionally I get lucky and it'll work for a bit, but never stays.
Seems like other people have had this issue, but namely on Sprint. I tried resetting my network connection settings, but that didn't help. Nor did starting on safe mode.
Is this a known issue still? Is there a solution I missed somewhere?
Did you try factory resetting? That sometimes helps and is worth trying.
RedsonRising said:
Did you try factory resetting? That sometimes helps and is worth trying.
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Not yet. I've been holding out hope that I won't have to.
Will probably try that in the next few days if I can't find another solution.
Kirsel said:
Not yet. I've been holding out hope that I won't have to.
Will probably try that in the next few days if I can't find another solution.
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Understand that feeling for sure! I hesitated as well, but it did improve things and was surprisingly easier than I remember.
RedsonRising said:
Understand that feeling for sure! I hesitated as well, but it did improve things and was surprisingly easier than I remember.
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Just bit the bullet and tried - in so far my phone will only pick up a 3G connection, and only if I turn my wifi off.
Scratch that, nothing has changed.

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