Don't buy Note 10+ 5G SM-N9760 Chinese version! - Samsung Galaxy Note 10+ Guides, News, & Discussion

Dear all,
In short don't buy Note 10+ 5G SM-N9760 if you are out of china and thinking about the 5G.
I've been communicating with support to remove the 5G suspend when you press on *#0011# and they said that I should communicate with the telecommunication company in my country to make a deal with China telecommunication companies to allow 5G roaming outside of China??????
I'm in Saudi Arabia, Saudi and China have the same 5G frequency bands.
Anyway they said as of this moment they have no plans to activate the 5G roaming or 5G network if you are outside of China.
So for those who are asking about the SM-N9760 and care about the 5G internet connection and bands?
Don't buy it as of now.
If your concern about google play and apps like facebook, tweeter and others?
Its fine and working.
Anybody who tried the 5G in the SM-N9760 outside of China please confirm and update us.
Thanks

http://bbs.gfan.com/forum-1764-1.html

i messed up
if what your saying is true i messed up i just paid my friend in china and hes already bought this phone for me
SM-N9760 5g dual sim note 10+
It better work in London on 5g on the EE network.
anyone every tried this is london with the china phone?
---------- Post added at 08:59 PM ---------- Previous post was at 08:58 PM ----------
h2olove said:
http://bbs.gfan.com/forum-1764-1.html
Click to expand...
Click to collapse
its all in mandarin... i cant read this.

Related

5g only works on Sim 2, SM-G9880

Hello, I have a strange issue with my device SM-G9880. I could not get 5g to work on sim1. It works only on sim2 slot. The option is available on sim 1 but does not connect to 5g. Any thoughts would be appreciated.
lovers74 said:
Hello, I have a strange issue with my device SM-G9880. I could not get 5g to work on sim1. It works only on sim2 slot. The option is available on sim 1 but does not connect to 5g. Any thoughts would be appreciated.
Click to expand...
Click to collapse
Country and network.
west2cool said:
Country and network.
Click to expand...
Click to collapse
Kuwait, ooredoo. Im not sure if its relevant since it works on sim 2 already. But it is strange honestly.
Can confirm the same here with the sm-g9880 Hong Kong model. I have a Telstra Aussie Sim that supports band 78 5g. Will only work in second Sim tray. Very strange. I'm guessing this is some kind of bug?
west2cool said:
Country and network.
Click to expand...
Click to collapse
pafc66 said:
Can confirm the same here with the sm-g9880 Hong Kong model. I have a Telstra Aussie Sim that supports band 78 5g. Will only work in second Sim tray. Very strange. I'm guessing this is some kind of bug?
Click to expand...
Click to collapse
It is a bug, and hopefully can be fixed by a software update
lovers74 said:
It is a bug, and hopefully can be fixed by a software update
Click to expand...
Click to collapse
Just to let people know though. Once on the Hong Kong CSC , it doesn't support band 28 aggregation so won't do 4g plus . Another strange thing considering band 28 (700) works by itself.
Here are the bands support as confirmed by samsung Hong Kong
Dear MOHAMMADMOHAB
Thank you for contacting Samsung Hong Kong.
Regarding your questions, Hong Kong model S20 Ultra (SM-G9880) supports 5G network. Support frequency is as below:
5G Sub6 FDD: N1(2100)
5G Sub6 TDD: N78(3500),N79(4500)
4G FDD-LTE: B1(2100),B2(1900),B3(1800),B4(AWS),B5(850),B7(2600),B8(900),B12(700),B13(700), B18(800),B19(800),B20(800),B25(1900),B26(850),B28(700)
4G TDD-LTE: B34(2010),B38(2600),B39(1900),B40(2300),B41(2500)
3G WCDMA: B1(2100),B2(1900), B5(850),B8(900)
2G GSM: GSM850,GSM900,DCS1800,PCS1900
Also, the version is Snapdragon.
If we can provide assistance with any other matter, please contact us via phone at +852 36984698 (Hong Kong) or email. Looking forward to providing you with the care service you have come to expect from Samsung Hong Kong.
---------- Post added at 04:20 PM ---------- Previous post was at 03:48 PM ----------
pafc66 said:
Just to let people know though. Once on the Hong Kong CSC , it doesn't support band 28 aggregation so won't do 4g plus . Another strange thing considering band 28 (700) works by itself.
Click to expand...
Click to collapse
I thinks it supports as confirmed by samsung Hong Kong
Dear MOHAMMADMOHAB
Thank you for contacting Samsung Hong Kong.
Regarding your questions, Hong Kong model S20 Ultra (SM-G9880) supports 5G network. Support frequency is as below:
5G Sub6 FDD: N1(2100)
5G Sub6 TDD: N78(3500),N79(4500)
4G FDD-LTE: B1(2100),B2(1900),B3(1800),B4(AWS),B5(850),B7(2600),B8(900),B12(700),B13(700), B18(800),B19(800),B20(800),B25(1900),B26(850),B28(700)
4G TDD-LTE: B34(2010),B38(2600),B39(1900),B40(2300),B41(2500)
3G WCDMA: B1(2100),B2(1900), B5(850),B8(900)
2G GSM: GSM850,GSM900,DCS1800,PCS1900
Also, the version is Snapdragon.
If we can provide assistance with any other matter, please contact us via phone at +852 36984698 (Hong Kong) or email. Looking forward to providing you with the care service you have come to expect from Samsung Hong Kong.
hulk_2020 said:
Here are the bands support as confirmed by samsung Hong Kong
Dear MOHAMMADMOHAB
Thank you for contacting Samsung Hong Kong.
Regarding your questions, Hong Kong model S20 Ultra (SM-G9880) supports 5G network. Support frequency is as below:
5G Sub6 FDD: N1(2100)
5G Sub6 TDD: N78(3500),N79(4500)
4G FDD-LTE: B1(2100),B2(1900),B3(1800),B4(AWS),B5(850),B7(2600),B8(900),B12(700),B13(700), B18(800),B19(800),B20(800),B25(1900),B26(850),B28(700)
4G TDD-LTE: B34(2010),B38(2600),B39(1900),B40(2300),B41(2500)
3G WCDMA: B1(2100),B2(1900), B5(850),B8(900)
2G GSM: GSM850,GSM900,DCS1800,PCS1900
Also, the version is Snapdragon.
If we can provide assistance with any other matter, please contact us via phone at +852 36984698 (Hong Kong) or email. Looking forward to providing you with the care service you have come to expect from Samsung Hong Kong.
---------- Post added at 04:20 PM ---------- Previous post was at 03:48 PM ----------
I thinks it supports as confirmed by samsung Hong Kong
Dear MOHAMMADMOHAB
Thank you for contacting Samsung Hong Kong.
Regarding your questions, Hong Kong model S20 Ultra (SM-G9880) supports 5G network. Support frequency is as below:
5G Sub6 FDD: N1(2100)
5G Sub6 TDD: N78(3500),N79(4500)
4G FDD-LTE: B1(2100),B2(1900),B3(1800),B4(AWS),B5(850),B7(2600),B8(900),B12(700),B13(700), B18(800),B19(800),B20(800),B25(1900),B26(850),B28(700)
4G TDD-LTE: B34(2010),B38(2600),B39(1900),B40(2300),B41(2500)
3G WCDMA: B1(2100),B2(1900), B5(850),B8(900)
2G GSM: GSM850,GSM900,DCS1800,PCS1900
Also, the version is Snapdragon.
If we can provide assistance with any other matter, please contact us via phone at +852 36984698 (Hong Kong) or email. Looking forward to providing you with the care service you have come to expect from Samsung Hong Kong.
Click to expand...
Click to collapse
It supports band 28 (700) but it doesn't pair with other bands for 4g plus like it normally should. Specifically band 1 and band 3 - they normally both pair with band 700 but they haven't been on this firmware.
Any update my 5g not working I only have 4g+ I have sm-g9880 and I. Using ooredoo kuwait
Im having this issue after the last update I dont know what samsung have. But i discoverd a fix if you want 5G u have
To disable SIM 1 (Remove the sim or turn it off from the setting ) and use SIM 2 only then 5G will be back
were you able to get this to work? I want to order a G9860 Taiwan or hk model but won't if I can't use an sd card! Whatsapp and camera pics would rinse that internal storage straight away!
g9880 issue
hello there, i have china version g9880 but i want to flash euro firmware, like g988b firmware, can i flash it? will the phone be able to boot up?
what you suggest me to do, dual mesenger is showing only wechat, no whatsapp viber, any suggestion pllease
drhcode said:
hello there, i have china version g9880 but i want to flash euro firmware, like g988b firmware, can i flash it? will the phone be able to boot up?
what you suggest me to do, dual mesenger is showing only wechat, no whatsapp viber, any suggestion pllease
Click to expand...
Click to collapse
No you can't unless you want a brick
pafc66 said:
It supports band 28 (700) but it doesn't pair with other bands for 4g plus like it normally should. Specifically band 1 and band 3 - they normally both pair with band 700 but they haven't been on this firmware.
Click to expand...
Click to collapse
Hi,
I hab the same problems like you in Austria.
No CA with Band 20 and Band 3. Only Band 3 and Band 7 paired sometimes.
Regards
*Detection* said:
No you can't unless you want a brick
Click to expand...
Click to collapse
so there is no way to make euro firmware
or to remobe china limitation
or maybe if i change csc.
drhcode said:
so there is no way to make euro firmware
or to remobe china limitation
or maybe if i change csc.
Click to expand...
Click to collapse
Nope, no way, wrong hardware for that firmware
drhcode said:
hello there, i have china version g9880 but i want to flash euro firmware, like g988b firmware, can i flash it? will the phone be able to boot up?
what you suggest me to do, dual mesenger is showing only wechat, no whatsapp viber, any suggestion pllease
Click to expand...
Click to collapse
Try changing CSC to 'TGY' or 'BRI'?
Hey there,
today I tried using 5g in Germany (vodafone) on my g9880 with tgy csc. It worked only in sim2. Does anyone know when it will probably be fixed or know some kind of workaround?
Thanks in advance !
salman saso said:
Im having this issue after the last update I dont know what samsung have. But i discoverd a fix if you want 5G u have To disable SIM 1 (Remove the sim or turn it off from the setting ) and use SIM 2 only then 5G will be back
Click to expand...
Click to collapse
so 5G on sim 1 was working before the update and they just broke it? I was just wondering if it ever worked on sim 1. If it did before,i guess there is hope they will fix it in the future.
Hi. Is this still an issue? I've just ordered a s20+ 5g (snapdragon).

Can I get 5G connectivity in IQOO 3 8/128 GB model?

I am interested in buying IQOO 3. IQOO 3 has Qualcomm Snapdragon 865 processor with a built-in X55 modem which has to support 5G connectivity. But in the base variant of IQOO 3 8/128 GB model, the company has disabled the 5G connectivity. Can I get 5G connectivity in the base variant of IQOO 3 in the future because of the built-in X55 modem?
Please clarify my question.
When you buy, first upgrade does enable 5G radio while second one disables it. It might be possible to root an enable 5G accordingly as long as modem is already there in the phone
Prankey said:
When you buy, the first upgrade does enable 5G radio while second one disables it. It might be possible to root an enable 5G accordingly as long as modem is already there in the phone
Click to expand...
Click to collapse
But I don't think this will happen as there is no kernel and bootloader unlock support for this device from vivo
Seems nice thread, I was confused for the same..Do you think if we can flash 256gb 12gh 5G enable model rom in 128gb 8gb 4G model?
with latest update looks like iqoo has unlocked 5G.
It's again disabled in OTA upgrade couple of days ago
Where is the change log of these updates?
y subramanyam said:
i am interested in buying iqoo 3. Iqoo 3 has qualcomm snapdragon 865 processor with a built-in x55 modem which has to support 5g connectivity. But in the base variant of iqoo 3 8/128 gb model, the company has disabled the 5g connectivity. Can i get 5g connectivity in the base variant of iqoo 3 in the future because of the built-in x55 modem?
Please clarify my question.
Click to expand...
Click to collapse
bro the processor supports 5g but the company hasnt put the antenna for 5g. So the 4g device will not run 5g ?. The 5g was put by mistake in software update and was removed in next software update. Becoz people like you were getting confused whether 4g model supports 5g.
---------- Post added at 02:59 PM ---------- Previous post was at 02:58 PM ----------
prankey said:
it's again disabled in ota upgrade couple of days ago
where is the change log of these updates?
Click to expand...
Click to collapse
bro the processor supports 5g but the company hasnt put the antenna for 5g. So the 4g device will not run 5g ?. The 5g was put by mistake in software update and was removed in next software update. Becoz people like you were getting confused whether 4g model supports 5g.
---------- Post added at 03:00 PM ---------- Previous post was at 02:59 PM ----------
DrNerd88 said:
Seems nice thread, I was confused for the same..Do you think if we can flash 256gb 12gh 5G enable model rom in 128gb 8gb 4G model?
Click to expand...
Click to collapse
No company is not idiot. They are smart enough
Prankey said:
It's again disabled in OTA upgrade couple of days ago
Where is the change log of these updates?
Click to expand...
Click to collapse
In the update menu ?

S20+ 5G SM-G986B/DS cannot pick up 5G signal in China

Not sure if anyone experienced this. I bought my S20+ 5G in Sweden (SM-G986B/DS). Recently I'm traveling in China and I noticed that, even there's 5G coverage and i have a sim card which support 5G and i have turned the 5G switch on. I still cannot get 5G signal on my mobile.
I did some search and my carrier is using N78 and SM-G986B/DS supports N1 (2100), N3 (1800), N5 (850), N7 (2600), N8 (900), N28 (700) N40 (2300), N77 (3700), N78 (3500)....So there should not be a problem for my mobile to pick up the signal.
However, a S20+ China/HK version (supports 5G bands N41(2500),N78(3500),N79(4500)) can pick up the 5G signal with same sim card.
So i start suspecting actually there's a lock which preventing my mobile to pick up 5G signal. I read some report that some China version of 5G mobile, such as 1+8 china version or Xiaomi 10, also cannot pick up 5g signal in Europe, even they share the same band...
And that's really getting annoying... Is there a lock? It's a hardware lock or software lock?
In Samsung phone there is Carrier Policy limit bands, features etc per carrier like other devices. I have instruction how you could check supported bands, carrier aggregation and 5G support connected-network with Samsung devices: https://mt-tech.fi/en/how-to-get-4g...ions-from-your-android-phone/#Samsung_Devices . Without modem log hard to say.
S20+ China/HK-version: https://cacombos.com/device?model=SM-G9860 works at least in China Mobile 5G-network.
Based on your observation of the carrier bands, I'd say the mobile providers in China are using using either N41(2500) or N79(4500) for 5G. Checking the list of bands used by country on Wiki, China Mobile is using n41 (and maybe n79 as well), China Telecom is using N78 and China Unicom is also using N78.
Which mobile company are you using?
Sleepycat3 said:
Based on your observation of the carrier bands, I'd say the mobile providers in China are using using either N41(2500) or N79(4500) for 5G. Checking the list of bands used by country on Wiki, China Mobile is using n41 (and maybe n79 as well), China Telecom is using N78 and China Unicom is also using N78.
Which mobile company are you using?
Click to expand...
Click to collapse
It's China Unicom and it's N78. According to the Samsung website, N78 is supported by SM-G986B as well. That's why i'm confused.
olkitu said:
In Samsung phone there is Carrier Policy limit bands, features etc per carrier like other devices. I have instruction how you could check supported bands, carrier aggregation and 5G support connected-network with Samsung devices: https://mt-tech.fi/en/how-to-get-4g...ions-from-your-android-phone/#Samsung_Devices . Without modem log hard to say.
S20+ China/HK-version: https://cacombos.com/device?model=SM-G9860 works at least in China Mobile 5G-network.
Click to expand...
Click to collapse
Thanks, will try to have a look. and it sounds like even the mobile supports the bands but it's still cannot pick up the signal because the carrier is limited?
chya83 said:
Thanks, will try to have a look. and it sounds like even the mobile supports the bands but it's still cannot pick up the signal because the carrier is limited?
Click to expand...
Click to collapse
This could be possible situation. If you like to get modem log from your device there can see if it support 5G in used network. That is only way. Here is instruction: https://mt-tech.fi/en/how-to-get-4g...tions-from-your-android-phone/#Exynos_devices .

Question What's the deal with 5G mmWave & Sub-6 ?

Can anyone explain what's the whole deal with the 5G mmWave & Sub-6 ? I'm asking because I'm in Romania, on Orange carrier, and have 5G plan. I had a Xiaomi Mi 11 which had 5G signal, but now with my P6P only LTE. Also no voLTE and no voWIFI.
I checked with them(Orange), they reset my network, tried eSIM, tried another SIM, still only LTE.
I get about 200 mb\sec, but I pay for 1.2 gb\sec(I know it won't be that fast, but with the Mi 11 I had about 450-500 mb\sec, and lower pings in everything). Does anyone know how to enable voLTE at least?
The only thing I could find from Google was this article https://support.google.com/pixelphone/answer/10082009?hl=en
Have you gotten the December update for your P6P yet? I believe it has some 5G fixes, although I don't use 5G so I can't speak about it first hand.
google blocks 5g in countries it is not sold in.
clipdawg05 said:
google blocks 5g in countries it is not sold in.
Click to expand...
Click to collapse
Is there any way that I could enable it via custom rom/recovery/kernel, or magisk mods ?
5g not yet, but volte and vowifi yes
so is tmobile Ultra Capacity the same as MMwave?
Blitzz.666 said:
Is there any way that I could enable it via custom rom/recovery/kernel, or magisk mods ?
Click to expand...
Click to collapse
you can flash the radio
clipdawg05 said:
google blocks 5g in countries it is not sold in.
Click to expand...
Click to collapse
Where did you read this?
Vio281 said:
so is tmobile Ultra Capacity the same as MMwave?
Click to expand...
Click to collapse
It's just marketing. 2.5 GHz is the suburban mid-band 5G. mmwave is the very distance limited high-band 5G meant only for stadiums, parks, and dense downtown areas.
Both are marketed as ultra capacity.
LLStarks said:
It's just marketing. 2.5 GHz is the suburban mid-band 5G. mmwave is the very distance limited high-band 5G meant only for stadiums, parks, and dense downtown areas.
Both are marketed as ultra capacity.
Click to expand...
Click to collapse
I dont know about marketing...UC is consistently 10x quicker than regular 5g for me.
Vio281 said:
I dont know about marketing...UC is consistently 10x quicker than regular 5g for me.
Click to expand...
Click to collapse
I've been reading about T-Mobile 5G. Apparently there are three tiers. The first low wave isn't that much faster than 4G. Then included with UC there's medium 2.4 ghz wave which for me is a lot faster. I live in a medium sized city and I pick up UC most of the time. I was able to get 390 Mbps with medium wave. I haven't picked up the ultra high band yet, which is of course UC also.
Blitzz.666 said:
Can anyone explain what's the whole deal with the 5G mmWave & Sub-6 ? I'm asking because I'm in Romania, on Orange carrier, and have 5G plan. I had a Xiaomi Mi 11 which had 5G signal, but now with my P6P only LTE. Also no voLTE and no voWIFI.
I checked with them(Orange), they reset my network, tried eSIM, tried another SIM, still only LTE.
I get about 200 mb\sec, but I pay for 1.2 gb\sec(I know it won't be that fast, but with the Mi 11 I had about 450-500 mb\sec, and lower pings in everything). Does anyone know how to enable voLTE at least?
Click to expand...
Click to collapse
The chances are your phone only has Sub6 and doesnt even have the necessary mmWave hardware anyway (unless you bought it in the states) so i wouldn't lose too much sleep over it.
MrBelter said:
The chances are your phone only has Sub6 and doesnt even have the necessary mmWave hardware anyway (unless you bought it in the states) so i wouldn't lose too much sleep over it.
Click to expand...
Click to collapse
So my 5g phone can't connect to 5g ? Wow...nice move, google.
If it can't connect to the very short-range mmwave. You still get mid-band and nationwide 5G if your carrier has built it out.
But yes, it is a **** move that Google removes the antenna from Pro models that don't include mmwave. They just shove a piece of plastic to fill out the space.
Blitzz.666 said:
So my 5g phone can't connect to 5g ? Wow...nice move, google.
Click to expand...
Click to collapse
What do you mean it cannot connect to 5G? Sub-6 will still get you more speed than you'll ever need and of course the main benefit which is capacity, also you're not going to have to stand next to the cell site to even get it, you can be miles away to benefit. mmWave isnt even deployed in most countries because in everyday use it is pointless.
clipdawg05 said:
google blocks 5g in countries it is not sold in.
Click to expand...
Click to collapse
Absolute nonsense ..
Here in Austria the pixel is not officially sold, 5G and VOLTE still work perfectly.
5G wont work in unsupported countries. At the ss you can see what country is supported in the Europe. You can just google it if you dont belive it (example: "5g blocked in unsupported countries google pixel")
Google blocks it, and is lying that is that countries operators fault. But it is obviously a lie. The theme is discussed from Pixel 4a 5G. Until now on the other pixels with 5G, you could install the magisk module, which unlocked everything, so how come it's the operators fault, if the lock was discovered in the software. Pixels 6/pro have a 5G modem from Samsung, so maybe that's the fault why you haven't yet been able to unlock via the magisk module
In summary, it's not about any frequencies, the Pixel 6/pro supports all 5G frequencies used in Europe. This is Google's fault alone, they are tardy and don't want to solve this problem, and probably just don't give a **** about the other countries. Best to spam on their Pixel forum and in the feedback, maybe they will finally wake up
I don't know if this helps anyone: Check carriers, their 5G networks & their 5G roaming support for Pixel phones. Make sure and choose your country from the drop-down to see the list of carriers beneath.
There's also the section above that Learn which Pixel phones can work with which kinds of 5G.
comediiian said:
Absolute nonsense ..
Here in Austria the pixel is not officially sold, 5G and VOLTE still work perfectly.
Click to expand...
Click to collapse
you mix between unsupported countries, and official sales countries. there are so many countries which not official sales of Pixel but google just official supported carrier, and there are so many countries that they dont at all.

Help about 5G for my Note 10 Plus 5G

Well i have Samsung Note 10 Plus 5G (SKT+) its korean operator, i bought it from a guy who sell some of them with 5g on them, but im not abble to catch any 5g network i set also 5g/lte/3g auto but on search manual it found max LTE, while in my country and city has 5g and other phone which is new and has 5g it catch 5g network? Do i need to change something idk?
I have the same problem

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