Chargelooping? - Samsung Galaxy A50 Questions & Answers

Ok thats not a real term but I don't know how else to describe what this is doing. I just bought a new(Renewed) Samsung Galaxy A50 US unlocked from Amazon. Came with a charger and chord of course, USBC and it says "Fastcharge" on the actual charger. And Samsung. So the phone itself is great so far but when it came time to charge it, it Stops/Starts repeatedly(like every 1 or 2 seconds). Each time it does this there's an annoying BEEP and the screen comes back on. It will do this continuously(its like being in Hunt For Red October - FORGET sleeping). I don't know if it's the phone, in which case I need to return it, or the charger or cable. I don't have another USBC phone so its the only charging option I have at this point. I plugged the USBC cable unto a normal charger, and the phone charges normally. However there's no fastcharge then of course. Does this prove it's the charger itself? Or could there be an issue with the phone that only occurs when fastcharging? I once was HUGE into custom Roms and Kernels so I'm not a babe in the woods here but I'm so far out of the loop these days I just don't know. But I damn sure know where to come for help! XDA has never let me down yet!
I will also say I did all the updates to the latest version

Related

Touch screen extremely unresponsive when charging

So when the unresponsive screen when grounded issue came about, I didn't really notice the problem much myself. However, recently, and I'm not sure when this started, the screen has become horribly unresponsive when charging any time! Doesn't matter if it's on desk, in my hand, stock charger, 3rd party charger, etc., if it's charging at all, the touch screen only accepts half or less of my inputs, making typing impossible. Is this due to the last software update? Anyone else experience this issue? I would exchange the phone, but not if it's not going to help anything.
this happens to me when i use my cheap ebay charger
The fps lifting kernels fix this.
+1 for symtoms seen when using a wonky charger/cable.
+1 due to cheap charger - anyone know why this happens? is the OEM usb cable different spec from the cheap ones?
Hate to beat a dead horse, but the same happens when I plug my phone into the charger I got from eBay. Kind of disappointing, considering that I would otherwise be able to charge two batteries at the same time.
I notice this issue with the stock charger.
I believe the issue was when its not grounded..
Being plugged in is just about the most grounded your phone can get.
That's not the problem.
Starting to do it to me also now.
Just to be clear, this happens to me with the STOCK charger.
r546 said:
Just to be clear, this happens to me with the STOCK charger.
Click to expand...
Click to collapse
I'm having the same issue. i just chocked it up to the new kernel.
one thing i did notice is it seems to be intermittent. Yesterday night, it worked fine. this morning(conveniently when my alarm went off) i could NOT get the dismiss thingy to slide down.
Anyone else experiencing this? I do think it got worse after last software update. Would be nice if the next one improved things.
I emailed support, they did not say anything about it being a known issue, and suggested a factory reset. If that doesn't help, they recommended using my warranty. Would like to hear from more people before going through with the reset.
It happens to me when charging via outlet. Charging via USB connected to computer does not produce the issue.
I think it has to do with grounding.
Same thing happens to me! I noticed it with my aftermarket wall charger.
Bringing this back up, happens to me with a Stock charger.
Is it really the kernel? :\
@Person who said charging is the most grounded, the stock charger is not grounded ( in AU anyway ) and therefore it is the LEAST grounded.
ive noticed this happening over the past month or so. i've got to admit i've only really noticed this when its plugged into a usb cord i got off ebay. relieving to think it might only be an issue with it being a cheap cable and not the phone but i'll verify tonight with the stock cable.
I've been plagued by this problem for weeks and just discovered that it only happens when charging. I use the stock charging cable and wall adapter. I'm very, very happy to know what the problem is. I'm going to start testing this at various locations.
EDIT: I've tried this on both the wall adapter at work and on my work computer's usb. Same problem, though it seems worse when plugged into the wall outlet.
The touchscreen is fine on my sprint brand car charger and on the usb charger on my laptop. However, it starts missing taps when I plug my usb cable into my usb car charger. I'm going to best buy tonight to buy a different charger and see if that helps.
Sent from my Virus Infected Evo using the XDA app.
I have these issues as well with the stock charger and cable regardless of which kernel I use.

Burned/Melted USB Cable.

So I saw the disclaimer for the HTC Hero, however this is a completely different device / manufacturer (Besides, it's Google ).
I was charging my phone over night, like I usually do. However, when I woke up, I noticed that the phone wasn't charging and sitting at around 70%. So in the dark, I was plugging and unplugging the cable (You know, the fun things you do when you first wake up). After about 3 tries and seeing the device not even registering to being charging (Using the 'high pitch squealer' black charger cube that came with it), I turned the lights on. Noticed burn marks around the connector that goes into my Phone. Pulled the Cube out and that was the end of that.
Later in the day (when I came home from class), I contacted my Carrier (Rogers) and told them. They apologized for the inconvenience (a melted cable on a potentially flammable surface is an inconvenience >.>). They basically told me to go back to Cellcom and replace the unit. After this, I contacted Samsung, who actually, to my surprise, simply didn't care. The now damaged unit now shows up as USB 1.0, but this depends on the angle of the other USB cable.
The "tl;dr" is:
- Burn marks around USB connection to my Phone.
- Cable no longer functions. See the cable as to why, the one (and potential 2nd) ground pin has melted bits surrounding it them.
- Damaged Unit
- Samsung told me basically it's not their problem.
Pictures of the Cable. I can't really get inside my unit without voiding the warranty so there are no pictures of that.
hxxp://i.imgur.com/9kcEe.jpg
hxxp://i.imgur.com/8jubQ.jpg
Apologies about the picture quality, I took them with my Galaxy Nexus.
Anyone else have a similar experience/issue with this?
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Wow that sucks, I would expect the odds of that happening are pretty slim. I am surprised that samsung didnt care. I'd like to hear their reasoning behind it not being their problem. I am even MORE surprised that Rogers did care since they can very easily say that since they didnt make the phone that it isnt their problem to deal with and to contact samsung.
Wow , that sucks dude. I haven't seen that happen to a galaxy nexus yet. (It happened to me with my nook tablet, but that's a different story lol). The actual micro USB slot in the phone isn't burnt is it? If it is , you may want to just invest in an extra battery and external wall charger if you can't charge with another micro USB .( thats what I do, I haven't actually charged my nexus via USB since I got it). But if I were you , I would absolutely raise some hell with the carrier you bought it from until they give you a new one. I cant see how this could be your fault .
Sent from my Galaxy Nexus using XDA App
I have charged mine on the one provided, a different samsung charger, car charger from my Droid X dock, BB cable, and blackberry charger. Never had a problem. Sorry to hear that.
Holy crap. I had the charging problem that is a "known bug" until I realized that the cable that came with my phone was defective. I have half a dozen other Samsung cables around so it was no big deal to swap the useless cable and throw it away. But the thought of a defective cable causing a fire hazard situation is worrying.
Sent from my Galaxy Nexus using XDA App
yes
In answer to your question: I found this thread by searching for an explanation after my port and cable just now burned up while I was using the phone. Started to smell something funny, and then heard a crackling noise from the phone while seeking the source of the odor. I can only imagine what might have happened if I had been asleep in the other room rather than holding it in my hand when it happened! Not cool, Samsung.
The specifics: I was using the cable that came with the phone and the stock battery, but plugged into a multi-port USB charger. The information here helps my confidence that the problem wasn't my charger, thank God. I say that I can only imagine what might have happened because the loud crackling and intensifying burning smell gave me the distinct impression that it would have burst into flames if allowed to progress much further in the process. Also, the first symptom was failing to show it was connected to the charger, and one of the things I tried was unplugging it and plugging it back in (to a different port of my charger.) The charger doesn't seem to be malfunctioning or damaged, but the cable and port are similarly scorched. The phone made the same crackling noise immediately when connected to a different USB cable and stock charger (for a split second.) And other than that my phone is still working, now on the extended battery that was charged on an external charger; it's what I'm typing this with.
p1ague said:
In answer to your question: I found this thread by searching for an explanation after my port and cable just now burned up while I was using the phone. Started to smell something funny, and then heard a crackling noise from the phone while seeking the source of the odor. I can only imagine what might have happened if I had been asleep in the other room rather than holding it in my hand when it happened! Not cool, Samsung.
The specifics: I was using the cable that came with the phone and the stock battery, but plugged into a multi-port USB charger. The information here helps my confidence that the problem wasn't my charger, thank God. I say that I can only imagine what might have happened because the loud crackling and intensifying burning smell gave me the distinct impression that it would have burst into flames if allowed to progress much further in the process. Also, the first symptom was failing to show it was connected to the charger, and one of the things I tried was unplugging it and plugging it back in (to a different port of my charger.) The charger doesn't seem to be malfunctioning or damaged, but the cable and port are similarly scorched. The phone made the same crackling noise immediately when connected to a different USB cable and stock charger (for a split second.) And other than that my phone is still working, now on the extended battery that was charged on an external charger; it's what I'm typing this with.
Click to expand...
Click to collapse
Holy ****! That must of been a scary sight, and especially waking up to a smell of that. I am glad now that I have the landscape dock that I use for my charging purposes. I think now I will be extra cautious to plug in a usb cable into my phone and if I need to transfer any files I will either be using bluetooth (for the small files) or using ftp file transferring over wifi.
If I were in your shoes I would be calling Samsung to tell them about it and to see if they can take a look at it to see what was causing it and perhaps replace it.
I'm not entirely surprised by their lack of concern. My efs on my Nexus S corrupted on the stock 2.3.4 OTA. They not only would not fix my device but claimed it had corrosion on the circuit Printed Board Assembly and that was the issue and voided my warranty.
I've had the PBA inspected by a buddy of mine who all he does for a living is repair electronics, and the PBA has zero corrosion on it. My IMEI still comes and goes as it pleases on my Nexus S still to this day. Sometimes it returns after a few reboots with no SIM in sometimes its over a month and everything in between.
The point being is that when you own a phone they don't really care but when my TV broke they cared and fixed it immediately and sent someone to my house.
Good luck man I'd call and raise hell if you can't get a reasonable person to help you. The Galaxy Nexus hotline from the Play Store also deals with Galaxy Nexus devices not purchased from them I believe, at least there's an option for people who didn't buy them from Google in the menu when you call. (855)-83-NEXUS
Sent from my Galaxy Nexus using xda premium
Why did you apologize about the picture quality? They look fine.
Same thing here. Phone just stopped charging. I pulled the USB cable because I smelled burning/fire/smoke.
I looked at the USB plug and it was charred on the inside, as was the phone. Just... wow.
burned micro usb cable
so literally a few minutes ago i plugged in my charger into the wall and smoke came out of the microusb side and then from smoking went to burning, i just wanted to know if anyone else has had this problem and to warn you guys so that you dont plug it in and it burns your phone
Look for my other thread about the Galaxy Nexus.
Sent from my Galaxy Nexus using Tapatalk 2
This happened to me yesterday. Samsung does not care. Google does not care. Samsung wants me to send in the phone, no replacement, said the repair would start at $70. Seems unlikely I will be buying another Samsung device. Tempted to avoid all future Nexus devices too.

Phone doesn't know it's plugged in.

When the phone is off and plugged into the wall, it charges. When the phone is on, and I plug it into the wall or computer, the phone doesn't know it's plugged in.
I ordered a brand new usb charging flex jack and replaced the old one, still the same problem. What gives?
EDIT: I am stock. Not rooted.
Does this happen on the original cable also?
Have you tried wiping?
Is Fast Charge on?
Fk. It doesn't even charge from the wall! When the phone is off, it has the animation that says it's charging when i plug it in the wall. I left it plugged into the wall overnight. This morning I took a look at the phone, and it didn't charge!
Oh noez, what should i do?
Also, I don't have the original cable. I'm using an HTC one.
EDIT: Dafuq?! I found an LG charger. Apparently the phone knows that it's charging when I charge with that. The thing is, that charger is just a charger; it's not a usb cable+ an adaptor. So I can't use it for adb and such.
What is Fast Charge?
convolution said:
Fk. It doesn't even charge from the wall! When the phone is off, it has the animation that says it's charging when i plug it in the wall. I left it plugged into the wall overnight. This morning I took a look at the phone, and it didn't charge!
Oh noez, what should i do?
Also, I don't have the original cable. I'm using an HTC one.
EDIT: Dafuq?! I found an LG charger. Apparently the phone knows that it's charging when I charge with that. The thing is, that charger is just a charger; it's not a usb cable+ an adaptor. So I can't use it for adb and such.
What is Fast Charge?
Click to expand...
Click to collapse
You should mention what ROM you're on (and version) so that no one else makes the same mistake I did in assuming you had a custom ROM and that Fast Charge is on. It's a feature that makes sure that whatever charges it is recognised as AC 1amp charger as some chargers aren't designed well enough (I believe it involves a single solder point) to report themselves as capable of 1A. If it doesn't report as AC to Android, it will charge at 500mA instead (it assumes USB power). It sometimes causes problems with connecting to PC via USB.
Get another USB cable, this time none of that fancy **** go straight to OE Samsung or something.
=O I thot all usb cables are made equal! So I can't use an HTC usb cable? The dude didn't sell me the phone with a cable T.T
Also, I'm stock. I am not even rooted.
My nexus just started acting stupid when I plug it in also.
Mine sat in a drawer for a few weeks and when I plugged it in to charge, it wouldn't.
What I did was this.
plug device into charger
remove battery for a few seconds
replace battery
press power button
phone powered up and began charging.
Even now, it still sometimes doesn't recognize the charger and I have to unplug and plug it in until it does.
I use a rocketfish cable.
convolution said:
=O I thot all usb cables are made equal! So I can't use an HTC usb cable? The dude didn't sell me the phone with a cable T.T
Also, I'm stock. I am not even rooted.
Click to expand...
Click to collapse
Some devices are picky, you'd think that all USB cables are made equal (I did too) but some just don't work well with certain devices. I've had printers th... wait printers always have **** problems... I've had uh... usb extensions not work well with some Wifi dongles and such. My old milestone didn't like the Samsung cable either (yet the Moto cable works perfectly on gnex)
=O. Then it has to be the usb cable! No way it's not!
I ordered one on ebay =D
Rooted Gnex here I come!
dmappdev said:
My nexus just started acting stupid when I plug it in also.
Mine sat in a drawer for a few weeks and when I plugged it in to charge, it wouldn't.
What I did was this.
plug device into charger
remove battery for a few seconds
replace battery
press power button
phone powered up and began charging.
Even now, it still sometimes doesn't recognize the charger and I have to unplug and plug it in until it does.
I use a rocketfish cable.
Click to expand...
Click to collapse
Thank you dmappdev,
I followed your procedure (feel like talking about surgery here, which isn't too far from topic); I'm convinced that it helped in some way, directly or indirectly... as at first, my Galaxy S Advance still wouldn't recognize/charge my phone with:
1. its own charger,
2. my old Galaxy Ace's charger,
3. a universal wall usb plug used with the S Advanced own USB-to-USBmini cable.
My last idea was to use, quote: an old Nokia USB cable connected to my PC... and that worked.
I was much too happy my phone had remembered how to charge to stay mad... But I still tried those three means for charging again, and only the phone's original charger worked now. So the phone's charging ability has been "awakened" in some way, but only for the original charger ...technology is improving, but not the ethics on making life easier for the consumer.
All this was yesterday. This morning (there's more, yes), I saw my phone indicating a 100% charge although it had been disconnected from charge for several hours - something that had already happened once yesterday, before the unable-to-charge situation; a simple reboot took care of the problem, the battery status now showing a more realistic 53%.
Any comments to any of the above? If not, thanks again for your tip anyway !!!

S9 Moisture Detected in Charger Port message, port is dry and clean, never been wet.

SO yeah, I've seen where people have had software issues causing this on the Note 8, and S8 models, is it a bug that crept into the S9 as well? The tech at the Sprint store verified the cleanliness and dryness of the port, thinks it's the port, and they won't have parts to fix it for probably a month or so. I REALLY don't want to send it in to be fixed, so I bought a couple wireless chargers.
jporter12 said:
SO yeah, I've seen where people have had software issues causing this on the Note 8, and S8 models, is it a bug that crept into the S9 as well? The tech at the Sprint store verified the cleanliness and dryness of the port, thinks it's the port, and they won't have parts to fix it for probably a month or so. I REALLY don't want to send it in to be fixed, so I bought a couple wireless chargers.
Click to expand...
Click to collapse
It it showing constantly or only when a cable is plugged in? If it's with a cable, have you tried other cables? I had my phone give me that message earlier today when plugging in an incompatible hub. The hub wasn't even connected to anything.
Have you checked with your wife?
jporter12 said:
SO yeah, I've seen where people have had software issues causing this on the Note 8, and S8 models, is it a bug that crept into the S9 as well? The tech at the Sprint store verified the cleanliness and dryness of the port, thinks it's the port, and they won't have parts to fix it for probably a month or so. I REALLY don't want to send it in to be fixed, so I bought a couple wireless chargers.
Click to expand...
Click to collapse
Have you tried to reboot the phone? I'm not kidding.
Let me know
DeadlySin9 said:
It it showing constantly or only when a cable is plugged in? If it's with a cable, have you tried other cables? I had my phone give me that message earlier today when plugging in an incompatible hub. The hub wasn't even connected to anything.
Click to expand...
Click to collapse
All the time. It has a popup with sound when you plug it in. The rest of the time, it's just a notification in the tray.
spampa said:
Have you tried to reboot the phone? I'm not kidding.
Let me know
Click to expand...
Click to collapse
Yeah, tried rebooting, wiped cache, power down all the way, multiple times. Tried plugging the cable in while booting. It looks to be charging while plugged in and powered down.
So, the message went away, and it would charge with 2 different chargers, normal speed, not fast charge. Would not work with a charger I have here at home. None are Samsung chargers, but all are QC 3.0, which will report as fast charging on the phone. Then today it charged fast in the truck, and the one at home works, but only slow speed.
I'm not going to stress over it as long as the fast wireless charging keeps working. The battery life is more than enough to get me through a day, and I'm ordering stuff to integrate wireless chargers into the vehicles.
Thanks for reading and trying to help!
jporter12 said:
I'm not going to stress over it as long as the fast wireless charging keeps working. The battery life is more than enough to get me through a day, and I'm ordering stuff to integrate wireless chargers into the vehicles.
Thanks for reading and trying to help!
Click to expand...
Click to collapse
I probably missed to ask before, but are you sure you are using the original cable, together with the original power charger?
As stressed by @DeadlySin9 the problem may be the cable. Try other cables.
spampa said:
I probably missed to ask before, but are you sure you are using the original cable, together with the original power charger?
As stressed by @DeadlySin9 the problem may be the cable. Try other cables.
Click to expand...
Click to collapse
Yeah, I had tried the original cord and charger. whatever it was effected the phone before even plugging it in. The message would be there in the notifications, then plugging the cable in would set off an "alarm" telling me to unplug it and let it dry.
A couple weeks later and it is working just fine, charging with pretty much any cord, and charger. Ugh. I hope it stays that way! LOL At least Sprint DID give me a pretty good discount on a 2 pack of wireless chargers, which is what I use most of the time, now.
jporter12 said:
Yeah, I had tried the original cord and charger. whatever it was effected the phone before even plugging it in. The message would be there in the notifications, then plugging the cable in would set off an "alarm" telling me to unplug it and let it dry.
A couple weeks later and it is working just fine, charging with pretty much any cord, and charger. Ugh. I hope it stays that way! LOL At least Sprint DID give me a pretty good discount on a 2 pack of wireless chargers, which is what I use most of the time, now.
Click to expand...
Click to collapse
Thumbs up!
So, I've had this problem with my new Galaxy s9 as well. Here's the specifics - this only happens IF the phone dies from running out of power. If I let the battery drain on accident, I plug in the device...new cord/charger, original cord/charger, doesn't matter...and it shows the charging symbol for just a second, and then warning there's moisture in the charging port. There's not... If I set the phone on top of a wireless charging pad for a few mins, it charges just fine.
All I have to do is get 3 - 4 % so I can power on the device and get to the home screen. If I can get to the home screen, I can plug the phone in with the cord/charger and no problems.
I just did a warranty replacement because this problem is real annoying. I don't let the phone run out of power often, but sometimes when I'm traveling for work or camping with scouts, it happens. So, before I sent my old phone back for the warranty swap, I let the new phone run out of power and then tried to plug it in. Same error!!
If anyone has this problem follow this trick. "connect the charger half to the charging port." that is it. works fine to me..

OP 5T stops charging at 75%

Since there was a problem with the cable provided with the original dash charger, I had been charging my phone with a random cable and original adapter for a long time (of course without the dash charging).
I should point out that I am not in a country that can access any official oneplus service. Earlier this week, I saw the original cable being put up for sale through a site and ordered it. Cable has arrived today and I had the opportunity to test it. When I used the incoming cable and the original adapter together, it started to charge the phone with the dash charger as quickly as when I first bought it. (I really missed the dash charge)
Anyway, I saw that the phone remained at 75% during this charging. Of course, first I thought it was from the cable I just bought. But then I checked and saw that this is now same with the random cable I have been using for a long time. (yesterday this cable was normal lol)
Currently I cannot charge my phone above 75%. After doing some research on the internet, I found other posts describing this problem, but I did not see a clear solution.
I don't know if it has anything to do with the issue, but I would like to state that I use the Derpfest 11 rom.
same issue with you.
go back to stock rom will solve it I suppose.
or..charge it via normal input 5v/2A, it will keep charging to 100%.
of course it is ok to use normal input from very beginning, but slow charging LT is not that happy then.
I suppose it is a universal issue in custom roms..
the "charging protocol configuration" need to be investigated by developers..

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