HTC One M8 upgrade failed - One (M8) Q&A, Help & Troubleshooting

I have a problem. I have a tendency to destroy phones, which is why the last 2 phones I owned has been HTC M8. They are rugged enough for me not to destroy them.
However, 10 months ago the first one had problems with the battery, so I replaced the phone because it was cheaper than replacing the battery. The second one have worked fine, but lately the USB plug is worn out, so charging is becoming a problem.
This leads me to my problem. I (ofcause) bought a 3d one. This one was hardly used, and was 1 owner phone.
As it turns out, the previous owner had made 1 mistake. He had done the factory reset, but half way through it, it ran out of power. This means that booting it up, causes loads of errors: Gapps errors, Sense Home errors, Hangout errors and finally Google play service errors.
Now, I have worked with computers from 1991-2016 (including IT support for all the major companies) so I do know how to fix something like this - if this was windows . But since this is Android, I am a complete noob . I am just too stubborn to give up on this phone just because it has corrupt software . But this is a LOT more difficult than working with Windows I think Prior to this I have only rooted 1 phone, and that was in 2013 . I have been working on this the last 2 days .
So here is what I have managed to do so far:
I have unlocked bootloader through the HTC website and I can access the recovery program. Through that I have wiped cache, Ramdump, and done something like 15+ factory reset.
Through this I am able to get into the phone - sort of. I get a box asking if I want to send an Error rapport - and when I do that, I can get into the settings on the phone.
Through the settings, I have enabled developers options + enabled Debug, and disabled Fastboot.
I also tried to cleared cache on Gapps, google play services and Hangout - but that didnt help - so I disabled those things.
Now I can sort of use the phone. I cant update it, and it doesnt find the sim card. It does however connect find through wifi.
After all of that, I have been able to connect the phone to the computer though USB. I get both computer and phone to accept the connection (type in the code) and I can transfer files to the phone. It also works in HTC Sync software.
In Bootloader I can also get it to find FASTBOOT USB, so it does find something.
However, next step was that I had to root the phone using ADB and TWRP but I cant seem to get that connection working. Both programs finds no devices. So I am not able to actually root the phone.
I also tried RUU but had the same problem. Cant seem to get that connection working, so I can flash/root the phone.
Because of this, I tried to install upgraded versions of Android using an SD card. I can get the phone to read those zip files, but it always ends up with an: "Footer error" or "Verification failed".
I even tried the official HTC Android Marshmallow that you can download, but that came with the same verification error.
The only version that got close was an older version of the software on it. That one came up and said it was an older one, and aborted the installation because of that.
I have tried:
crDroidAndroid-6.0.1-20160826-m8
crDroidAndroid-7.1.2-20180117-m8-v3.8.5
crDroidAndroid-9.0-20190315-m8-v5.2
himauhl-3.10.84-perf-g09631a4
m8qlul-3.10.49-perf-g6f6e344
OTA507
So what am I asking help with? The simple answer is that I wanna install new android software - similar to reinstalling windows. The old phone had Android 5, and the first one Android 6. If I can upgrade to something newer, that would be a bonus, but I am good with "just" getting the phone to work .
So how do I get the phone to accept that zipfile for the android software? How do I get passed that Footer Error/verification error?
Oh and please explain the steps I need to take, for complete a complete noob . Simple steps will be greatly appreciated
*** Software status: Official***
** UNLOCKED ***
** Security Warning ***
M8_UL PVT SHIP S-ON
HBOOT- 3.19.0.0000
RADIO-1.29.214500021.12G
OpenDSP-v 51.2.2-00593-M8974_FO.1015
OS-6.12.401.4
eMMC-boot 2048MB
Dec 17 2015,14:15:48.0

I have done some more testing.
aicp_m8_o-13.1-UNOFFICIAL-20181002
cm-12.1-20150509-UNOFFICIAL-ace
crDroidAndroid-6.0.1-20160826-m8
crDroidAndroid-7.1.2-20180117-m8-v3.8.5
crDroidAndroid-8.1-20180809-m8-v4.6
crDroidAndroid-8.1-20181018-m8-v4.7
crDroidAndroid-9.0-20190315-m8-v5.2
himauhl-3.10.84-perf-g09631a4
m8qlul-3.10.49-perf-g6f6e344
OTA507
And finally the one that gave the best result:
OTA_HIMA_UHL_L51_SENSE70_MR_HTC_Europe_2.10.401.1-1.40.401.8_release_444119
This one came up with a Sideload package error - Status 255. From what I can tell by google, that is an error caused by CM or TWRP. Its suppose to be corrected by deleting some files in TWRP but I dont have TWRP.
So how do I solve this new problem?

Related

Desire (Virgin Mobile) potentially bricked, please help!

Hey there, I think I've bricked my device and naively thinking it would be pain-free and careless as it was in my DHD, it was an utter brain melter with it's little brother device and I've spent the past 2 days frantically trying to fix it, probably making it worse.
Here's the problem:
- USB responds on PC with notification, doesn't seem mounted
- Unable to access any form of recovery/bootloader
- Attempted VM RUU but at the end it has a 101: File read error, even though the file is intact.
- Attempted latest RUU amongst various others, with an image write error.
- Loaded fasboot via PC & flashed downgrade from http://alpharev.nl/ - although flasher said it was 'successful' the RUU mentions 2.0.x-something and fails again
- Now a black screen that doesn't even show 4 corner error.
So yeah, I'm so lost right now. Any help at all is appreciated, since it's so messed up might as well try experimental methods of recovering this. Thanks a lot.
deolol said:
Hey there, I think I've bricked my device and naively thinking it would be pain-free and careless as it was in my DHD, it was an utter brain melter with it's little brother device and I've spent the past 2 days frantically trying to fix it, probably making it worse.
Here's the problem:
- USB responds on PC with notification, doesn't seem mounted
- Unable to access any form of recovery/bootloader
- Attempted VM RUU but at the end it has a 101: File read error, even though the file is intact.
- Attempted latest RUU amongst various others, with an image write error.
- Loaded fasboot via PC & flashed downgrade from http://alpharev.nl/ - although flasher said it was 'successful' the RUU mentions 2.0.x-something and fails again
- Now a black screen that doesn't even show 4 corner error.
So yeah, I'm so lost right now. Any help at all is appreciated, since it's so messed up might as well try experimental methods of recovering this. Thanks a lot.
Click to expand...
Click to collapse
Option A: Create a goldcard (you can use your DHD, or if you alread yahve one use that goldcard) and flash the latest WWE RUU (Link on my guide)
Option B: Less safe. Use the 2.3.3 RUU (Link on my guide)

[Q] can someone Help with fixing my DINC after Unrooting gone wrong?

Ok, so have a serious issue
at first i was able to successfully root and flash clockwork mod recovery on my DInc using the rooting method from unrevoked 3 and was running Clockwork mod recovery +Cyanogen mod7 through the Rom manager (cannot remember exactly which versions.) it was all running fine, then just decided to unroot it with a few different methods (one didnt work and the others failed as well, maybe because i mismatched the stuff i used during the First try at the unrooting process..but because i tried one method after the other, and it was soo long ago, i forgot exactly how i ran into this problem
basically somehow i screwed up the Unrooting process.
SO now I am Having the System UIDs are inconsistent message every time i start my Incredible, Tried recovery that didnt work, tried factory reset+ erase all data on phone SD card (i probably accidentally erased the recovery image) it seems to reboot and be all restored, like a stock image, but weirdly the Superuser Ninja holding the AR15 still shows up in my app drawer (even after i unrooted and restored everything.) so i i decided to check out if the permissions were still enabled and they were not... SU shows up and doesnt function (just blank). I investigated further by downloading ROMmanager and then everything ended up forceclosing over and over again...I went to download "# Root Checker" and pressed "check" and it proclaims that its not rooted but under "User" it said "root"... i guess that its saying im rooted but im not?!?! LOL
anwhyo here are my DInc Specs as of Right now:
my DInc is an SLCD, running android 2.3.4. baseband is 2.15.10.07.07
Kernel 2.6.35.13-g03546aa
[email protected]#1
Fri Oct 7 10:52:52 CST 2011
software number 4.08.605.2
im still able to Access HBOOT and the screen says
*** UNLOCKED***
INCREDIBLE XD SHIP S-ON,
HBOOT-1.02.0000
MICROP 0417
TOUCH PANEL- ATMELC03_16ac
RADIO-2.15.10.07.07
DEC 21 2011,23:37:16
when i tried to see if i can reflash it through fastboot, the device manager in my W8.1 Pro 64 bit says "Device failed Enumeration" and USB notification popped up from the system tray saying that the device wasn't recognizable
so the drivers provided by Unrevoked for enabling the phone to be detected dont work, and the HTC Sync program doesnt even detect the Incredible.
However,,,,
the Fast boot, Boot Loader, and HBOOT still works upon pressing the Volume-down + Power and am still able to access Internal Phone Memory AND the SD card when the Phone is plugged into my computer via micro USB (so it looks like im able to flash things to it, but stuck as to how and what)
Because im still able to access the the SD card and internal Memory,
I tried putting PB31mg.zip on the root of the SD and ran HBOOT> and i gave it a second to detect the file.. then it said "Main Version is older Update Fail!"
the guy in this thread http://forum.xda-developers.com/showthread.php?t=1286223 seems to have had Similar problems..... I have added symtoms and issues on top of the whole 2.3.4 with S-on and Radio 2.15.10.07.07....
I just want to get back to vanilla-stock on my incredible with absolutely no modifications and without the System UID/feeling lucky pop up bugging me. and dont care what route i take, weather it be rerooting and reflashing , just reflashing. i just dont know what to do to get it that way from here.
Can anyone please help me figure out how to get back to normal with this DInc???
Im sorry if i dont make any sense im having a hard time explaining it. if you do understand me, i would appreciate your help. also if you need me to clarify things just ask me.
I'm a little rusty, but I remember this was the preferred method for rooting because of problem with the 1click unlockers,
(nuts, can't post links yet)... Google, "[HOW TO](gaining root)unlock,downgrade,and achieve s-off with htcDev" and look for it on androidforums.com
Try picking it up from step2, just keep the unlock_code.bin from miniadb_inc files from step1 on the phone. As long as typing 'adb devices' displays your phones serial number, you should be ok. As a long shot, you could try a PC with Windows7.
Try this ruu thru hboot http://dinc.does-it.net/Stock_Images/4.08.605.15/PB31IMG.zip

New member; phone OS is corrupt and won't boot

Hello, I've been searching the internet for 2 days to get some help with this, and although I learned some things about phones I didn't manage to figure out how to solve this issue.
What happened: I was given a phone (HTC Desire HD A9191) a couple of months ago, was using it casually as I never had a smartphone before and wasn't much interested in them. All was working just fine, until 2 days ago I turned the phone on and the digital keyboard was missing, wouldn't appear at all. Not knowing what to do, I did a reset to factory default settings. However after reboot the phone never loaded the OS anymore, it's stuck on HTC screen and no matter what I tried it can either stay at bootloader screen or get stuck in HTC logo screen. It would appear someone has already installed CWM 4.0.4.0 on this phone in the past, but did NOT root the phone, and reading around some forums I managed to figure out how to copy files to the SDcard, to possibly re-install the OS from scratch. Though all the links I find don't seem to be functioning anymore, let aside I don't know what ROM version I should use; then there's that radio file as well, which I don't know where to find or what it does.
Some useful information I managed to find:
CID: HTC__N34
MID: PD9810000
The phone says in bootloader screen:
ACE PVT SHIP S-ON RL
HBOOT-0.85.0024
MI CROP-0438
RADIO-26.03.02.26_M
eMMC-boot
USB debugging is OFF. Since it cannot load the OS anymore, I don't know how to possibly enable USB debugging remotely.
Could any super experts can help me find a compatible ROM, Radio, whatever needs to be installed anyway? And perhaps (optional) help me root the phone to have easier access in the future if something similar happens. If any more information is needed, let me know.
No one has the slightest clue?

M9 cannot flash RUU and USB does not work... please help

Hi folks,
I'm quite technically minded but I've had limited exposure to android stuff so forgive my ignorance here:
Basically the issue I am having is that I gave my son my old M9 to use and it's currently pretty screwed. Previously the device was having repeated issues with application stopped responding messages. To resolve this, I unlocked the device and installed the following RUU (after a fairly long trial and error process which I've largely forgotten):
0PJAIMG_HIMA_UHL_M60_SENSE70_MR_Orange_UK_3.35.61.14_Radio_01.01_U11440792_95.00.51130G_F_release_47.zip
This seemed to sort the issue and the device was working fine for a long time. Recently however, an issue seems to have developed where the camera doesn't work, even after a factory reset. My thought was to try another flash of the RUU to make sure everything was clear back to stock, however I have a pretty horrible issue that is really blocking me from getting anywhere: Phone will not stay connected to my PC via USB.
When you plug it in, the USB connection icon flickers up for a second or so before disappearing, and then just sits in a charging state. If you un/replug it, it just acts as if it's not plugged in. Rebooting the phone / device makes no difference, and I've tried in my work laptop and it's the same in there.
Obviously this means I can't currently use ADB or FastBoot.
I have tried copying the RUU as 0PJAIMG.zip and sticking it on an SD card then executing it from the phone, but when I do first attempt causes the phone to restart (I haven't been able to catch the message) then second attempt produces "19 RU_MAIN_VER_FAIL os-version in android-info missing or i". I'm definitely using the same RUU as the previous flash (I kept a copy of it to be sure), so I'm not sure what the issue is.
I have noticed that the phone is showing RADIO-01.01_U114401031_122.01.61213G_F - is the issue just that it's updated past my U11440792_95.00.51130G_F? If so, I'm guessing (could be wrong though) that I need to Unlock and be S-OFF in order to 'downgrade'. I did try using sunshine to S-OFF, but it's saying it can't temproot the phone, and I can't use HTCDev to unlock it due to not being able to connect USB, and I just keep going in circles and getting more and more frustrated.
As you can probably guess this is doing my head in and I'm now sure solving it is beyond me. My first instinct is to throw the phone in a skip, but I'm hoping beyond hope that someone out there might be brilliant enough to get this bloody thing fettled.
If it helps, this is the info now showing on my phone recovery screens:
htc_himauhl 7.01/NRD903M/848027.1
htc_himauhl PVT S-ON
LK-1.0.0.0000
RADIO-01.01_U114401031_122.01.61213G_F
OpenDSP-20.7.3.00535.8994_1012
OS-4.19.61.1
Dec 14 2016 19:29:25(848027)
*** RELOCKED ***
*** S-ON ***
...may just have been an idiot here. I've found 0PJAIMG_HIMA_UHL_N70_SENSE80_MR_Orange_UK_4.19.61.1_Radio_01.01_U114401031_122.01.61213G_F_release_497989_combined_signed.zip and it seems to be flashing, I'll update once I've got a result
battlebrother13 said:
...may just have been an idiot here. I've found 0PJAIMG_HIMA_UHL_N70_SENSE80_MR_Orange_UK_4.19.61.1_Radio_01.01_U114401031_122.01.61213G_F_release_497989_combined_signed.zip and it seems to be flashing, I'll update once I've got a result
Click to expand...
Click to collapse
Well, I managed to flash the ROM, unfortunately the camera's still not working and neither is the USB but I'm thinking that it's probably a hardware issue rather than a software one, so I did what I could to no avail!

Any help with my HTC M8 appreciated.

Please excuse my ignorance I have read many post on this forum regarding my model however I am completely lost and have no idea of where I am or which part of my mobiles software I should be attempting to fix.
My phone was working fine it just went away into the draw after I upgraded to a newer handset about 18 months ago. I wanted to use it as a second mobile a few month back but when I powered it up it started be having weird. It would load ok but the back button just disappear as it isn't a physical button and one on the screen I could not operate the phone properly as it just was not there. I realized that if the phone stayed on for a while it began to get warm on the back also.
I put the phone away and thought id get to it another time as I did have some old photos I wanted that I know were stored on the phone memory the sd card ones I have already.
today I chucked it on the charger and it failed to boot up properly.
I cant get past the HTC boot up screen
I get one of either screens the htc page a black back lit screen saying cant load sence home has stopped and then stays there
if i play with the power and vol buttons I can get into boot screen and thats it.
there is also a brief moment where i was able to read in red writing this message "this build is for development purposes only do not distribute outside of HTC.
I have never tried to modify the software on my device.
It was bought in the UK from Vodafone store new
Id apprechiate if anyone is able to guide this old man to recover his old mobile
the following is what I can get up on the screen
***Software status: Modiffied ***
*** Locked ***
*** Security Waring ***
M8_UL PVT SHIP S-ON
HBOOT-3.19.0.0000
RADIO-1.25.214500021.06G
OPENDSP-V48.2.200564-M8974_F0.1211
OS-4.19.161.3
eMMC-boot 2048MB
Aug 4 2015, 21:56:12.0
Thank you for any help you may offer.
Some part of the OS probably became corrupted while it was powered off for 18 months, thus "tripping" the Modified Software flag, and red text warning.
Steps to re-install the OS will wipe any data on the phone, so the old photos are almost certainly not possible to be recovered. So the only feasible way forward is to make the phone operable again (working OS) as a second mobile (as you mentioned); rather than recovery photos or any other personal data from it.
To that goal, you can try the following RUU, which would be the easiest way to get the phone running. Download the RUU to PC, connect the phone, and then run the RUU executable, and it will walk you through the rest:
https://androidfilehost.com/?fid=95916177934555497
One caveat, is that you normally can't run an "older" version RUU (lower number than OS version currently installed)) and the RUU ends in "2" where your OS number ends in "3". But I think it still might work, since the version numbers are very close (different number at the beginning of the OS number is a different story) and will actually read as the "same" version. And I did find the RUU posted in response to a request for RUU for your same OS number (4.19.161.3) here: http://forum.gsmhosting.com/vbb/11601146-post251.html
In any case, it doesn't hurt to try the RUU. Worst case, it fails to due version check, and does not install the RUU.
Again, if the RUU installs, it will wipe all personal data on the phone.
Hi Redpoint73, Thank you very much for you detailed reply. I have only now been able to have a chance to recover my mobile however after much headace trying to download the files because the browsered saw them as a potential threat due to the .exe extenstion. Now I have the 1.2gb file on my desktop when I try run I just get a MS error Installscript setup launcher has stopped working. been at it for a while but I dont know what to do past this. Thanks for your assistance if you think of anything else I will give it a go thank you.
Should I have anyother software installed on the machine other than the htc sync manager
DABOSS said:
Now I have the 1.2gb file on my desktop when I try run I just get a MS error Installscript setup launcher has stopped working. been at it for a while but I dont know what to do past this. Thanks for your assistance if you think of anything else I will give it a go thank you.
Should I have anyother software installed on the machine other than the htc sync manager
Click to expand...
Click to collapse
Need to have Visual C++ installed on the PC, which may be causing the crash: https://forum.xda-developers.com/showpost.php?p=53166955&postcount=97
Needs to be a native PC, not a emulated Mac, etc.
Also, Windows XP and Windows 7 may have more luck than Win8, 10. But not always an option for some folks, of course.

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