Develop Bugs

Stock, Unrooted, GSM - Random Shut Downs after IMM76I ?!

As the title says.
I have unlocked version, 4.0.4, baseband I9250XXLA2.
It has occured to me 2-3 times today, never before the latest "signal" patch.
My update was OTA - normally - just cleared the relevant google services cache via the known methods.
Note: also random question - since day one of my nexus purchase, the alarm clock icon seems to appear and dissappear randomly. this doesnt affect my phone, as it seems, however thought i would ask if anyone knows why, nothing to lose afterall.
Thanks

I also had the random reboots on days 2 and 3 following the upgrade but seems to have settled down now.
Two slightly worrying things for me so far are a) scrolling seems a little jerky since the latest 4.0.4 patch; b) Phone always powers up with volume all the way down. This was happening on 4.0.2 as well so isn't new.
Sent from my Galaxy Nexus using Tapatalk 2

I too had couple of random reboots since yesterday when I installed the IMM76I update. In attempt to fix those, today I reset the phone to factory settings. And then I realized that I had lost all USB connectivity, in both normal and fastboot modes. Looks like Nexus USB port/controller fried or something... Now, I'm not 100% sure this is related to the update (I don't use USB very often), but the correlation seems strong, and it definitely worked after IMM76D update.
Device is originally yakjuxw->reflashed with yakju 4.0.4 IMM76D from official Google image -> updated OTA to IMM76I. No root nor any mods.
The worst thing about that is that now I can't relock my bootloader before attempting warranty claim

nesx87 said:
As the title says.
I have unlocked version, 4.0.4, baseband I9250XXLA2.
It has occured to me 2-3 times today, never before the latest "signal" patch.
My update was OTA - normally - just cleared the relevant google services cache via the known methods.
Click to expand...
Click to collapse
Are they random shutdowns or reboots? I haven't noticed any since my latest OTA, and I only had 1 or 2 before that, more than likely app related.
Note: also random question - since day one of my nexus purchase, the alarm clock icon seems to appear and dissappear randomly. this doesnt affect my phone, as it seems, however thought i would ask if anyone knows why, nothing to lose afterall.
Click to expand...
Click to collapse
Never had this happen either. And I keep my alarms on 7 days a week.

I am also getting the same problem. But it's really random. I manually updated to 4.04 and got the ota update to build im776i. I'm on rogers using the radio from the i9250xxla2

Only had one reboot since i updated to 76I. But I only updated one week ago
Sent from my Galaxy Nexus using XDA

I had the same issue on the latest IMM76I "takju". Happened to me three times in one day.
I factory reset the phone and it hasn't done it in four days now, hopefully it will stay that way.

I always factory reset my phone after every update, with every phone I've ever owned. Never had a problem with my phones.
I think updates sometimes leave "residue" from the old version that may or may not cause issues.
If you don't mind setting things up again, I think this would be the way to go.

Unfixable broken camera and latest updates from ASUS caused more problems than fixes.

I'm running stock rooted 5.0 on the ASUS_Z008D model of the zenphone 2.
This was originally my girlfriends phone, and she used it about 2 months before I started using it. At the end of those months before I took it, the camera completely stopped working. I looked up the few ways to fix it on google but none of the fixes I found worked. I think it's a hardware problem, but I have no idea truthfully. It always says it's running under another app. I have tried disabling and reenabling it, but nope. Nothing.
That isn't as important as the updates caused. I'm stock rooted, but I've had no problems at all updating the OTA updates ASUS sent out. After the latest one a few weeks ago, the phone finally started having problems that annoy me. Often at times, I send or get sent messages from other people, but the phone never receives or sends them. I've tested this using my siblings or freinds' phones right next to me, textng myself, and I never receive them at all. No delays, just never receive them.
Next, the update caused the phone to have a bunch of random reboots, and constant signal deaths. The phone will constantly completely lose signal, and take a few seconds, maybe a minute or two to reconnect. This usually comes with one to three reboots everyday.
Anyone else experience this or am I alone here? I'm thankful for this phone being awesome for budget price, and the fact it's not mine. (I'll be upgrading to the N 5X on release) But I still wanna know if I can fix this phone to save as a backup.

Taco_Human said:
I'm running stock rooted 5.0 on the ASUS_Z008D model of the zenphone 2.
This was originally my girlfriends phone, and she used it about 2 months before I started using it. At the end of those months before I took it, the camera completely stopped working. I looked up the few ways to fix it on google but none of the fixes I found worked. I think it's a hardware problem, but I have no idea truthfully. It always says it's running under another app. I have tried disabling and reenabling it, but nope. Nothing.
That isn't as important as the updates caused. I'm stock rooted, but I've had no problems at all updating the OTA updates ASUS sent out. After the latest one a few weeks ago, the phone finally started having problems that annoy me. Often at times, I send or get sent messages from other people, but the phone never receives or sends them. I've tested this using my siblings or freinds' phones right next to me, textng myself, and I never receive them at all. No delays, just never receive them.
Next, the update caused the phone to have a bunch of random reboots, and constant signal deaths. The phone will constantly completely lose signal, and take a few seconds, maybe a minute or two to reconnect. This usually comes with one to three reboots everyday.
Anyone else experience this or am I alone here? I'm thankful for this phone being awesome for budget price, and the fact it's not mine. (I'll be upgrading to the N 5X on release) But I still wanna know if I can fix this phone to save as a backup.
Click to expand...
Click to collapse
Mate, if there is a problem, unroot the phone and RMA it with the warranty... That warranty is there for a reason...

Google Pixel XL repeated freezes no idea what's going on

Getting repeated freezes on my Pixel XL. Had it since November. I've got about 20GB still free on the device, so it shouldn't be a storage issue. It seems to occur most when I open or am switching apps. I put the phone into safe mode for a few hours just to see if I can recreate this without any third party apps. It's PROBABLY an app that was never updated properly for Nougat or something but I am having a hard time trying to get logs etc since the device is stock and unrooted. I did pull a bug report maybe someone here has a clue what to look for. I've had 2 freezes today and 3-4 yesterday.
https://mega.nz/#!S8EGTKyQ!XX0DfWaukkzcnSOOBvYk23KNFeaR1Ok4yUxmwxFN8gU

My phone has also been constantly freezing and restarting for the past two weeks. It started out of the blue, No idea whats causing it, but it is really frustrating.

Are you guys on the may update? I never took the update and after about a week I don't see it anymore when searching for new updates. Don't know if they pulled the update cuz of all the recent problems. I'm not having any freezing issues though, rooted and stock on April.

Mine is also repeatedly freezing and restarting itself.
Strangely, though, it's nothing I'm doing... Because it will sometimes do it whilst sitting beside me on my desk. (I'll be ignoring it, "working", and suddenly I'll hear that little piano that plays when it boots, and glance over to see it halfway through restarting)
I am on the May update, but this started happening about a month ago. It's tricky, because it's intermittent, so I doubt sending it away for repair would yield a result.

Some XL 128gb pixels have faulty nand chips. The issue happens once the nand reaches a certain capacity. Not sure if that's your issue or not. If yours is 128gb id give Google a call for a replacement.

Question Random reboots

Well, I had the 6 Pro for about 36 hours. It kept rebooting randomly, even after a factory reset, so it's going back for an exchange.
Has anyone else had this issue?

skyman631 said:
Well, I had the 6 Pro for about 36 hours. It kept rebooting randomly, even after a factory reset, so it's going back for an exchange.
Has anyone else had this issue?
Click to expand...
Click to collapse
No definately not, here the worst I have experienced is some app crashes, they probably aint android 12 ready, and some pretty big lag moments

I don't have any issues. Do you have the November update yet?

For some strange reason, I noticed exactly this aswell (one time, this morning). I was working out and my phone laid on the table, when I saw it lit up because it restarted for no reason.
I guess it's a software bug.
And no, there was no automatic system update - I checked, I'm still running the old version.

copong said:
I don't have any issues. Do you have the November update yet?
Click to expand...
Click to collapse
Is there a bugfix list of any sort about the most recent sytsem update?
I tried to find one, but as of now I have been unsuccessful.

No, nothing at all either. Mine also installed silently at some point. I recall a notification asked for a reboot yesterday morning.

No, not had one random reboot since I got it on Tuesday.

Nothing here either. Good luck!

copong said:
I don't have any issues. Do you have the November update yet?
Click to expand...
Click to collapse
I had the November update and all apps had been updated as well. It would freeze and then reboot.
I did a factory reset and did not restore any of my apps, just ran it with the factory apps, and it still did it. Since no one else is having the issue, I'm feeling confident it was a bad unit. I had the 128 gb version.
It's back to the pixel 5 for another week or so. I had to exchange that after I got it too because of a bad proximity sensor. Either I just have really bad luck or Google needs to tweak their quality control department.

Weird unexplainable OS crashes like that are usually due to faulty hardware, potentially RAM

If you're having issues, do yourself a favor and keep an itemized list (on your device, word doc on pc, somewhere) and notate the following for each occurrence:
-date / time
-the fault (self reboot, major lag, over heated, fast battery discharge, etc.)
-what you had to do to clear it (rebooted, closed app, powered off/on, etc.)
When talking with Google about a replacement, having THIS information ready to read off will make it extremely hard from them to give you any grief about you needing a warranty replacement.
An itemized list of faults is MUCH better evidence that you need a replacement than "well, it rebooted a few times last month"

copong said:
Weird unexplainable OS crashes like that are usually due to faulty hardware, potentially RAM
Click to expand...
Click to collapse
I am inclined to agree here, but my years of working with Windows and Android incl. rooting and using custom roms and kernels want to disagree here. There can be half a gazillion software based reasons for an OS crash, especially with a buggy release like Android 12. Not sure if you participated the beta, but it reminded me of Windows 11. There was a buggy beta build with about 100 bugs, they fixed 20, called it a day and released it. Now we new P6 owners can play beta testers Volume 2 for Google.
One very important thing here is also: Did you guys set up your phone "clean" or did you copy over your old phone by cable or did you use backup?
Any of these things can cause issues.
I, for example, used a cable to transfer all file and apps from my P4 XL to my P6 Pro. It's possible that this is the rootcause for some issues, or maybe it's not. Maybe there are even problems that occur only if you transfer your files from specific phone models to this one, you never know.

Morgrain said:
I am inclined to agree here, but my years of working with Windows and Android incl. rooting and using custom roms and kernels want to disagree here. There can be half a gazillion software based reasons for an OS crash, especially with a buggy release like Android 12. Not sure if you participated the beta, but it reminded me of Windows 11. There was a buggy beta build with about 100 bugs, they fixed 20, called it a day and released it. Now we new P6 owners can play beta testers Volume 2 for Google.
Click to expand...
Click to collapse
Sure, but the OP stated the crashes are happening right after a factory reset, and anecdotal evidence on this thread suggests it's not widespread. It does point to some sort of hardware problem.

I'm having exactly the same issue!
I got the phone today and booted it up for the first time. I selected my language and as soon as I pressed get started it froze, then got stuck in a bootloop. I fixed that by factory resetting from within recovery.
Once I'd gotten through the setup it crashed again when I clicked on the apps button in the optional setup. Because of this I factory reset and set the phone up for a third time.
Third time I got through setup with know issues but the phone freezes/reboots roughly once every two hours. I've been searching all day to see if anyone else has mentioned this issue.
I guess this phone is going in for replacement. Does anyone happen to know how long that takes/ if I'm going to be without a device for long?

They told me 3-5 business days to get a replacement. I expect mine early next week.

skyman631 said:
They told me 3-5 business days to get a replacement. I expect mine early next week.
Click to expand...
Click to collapse
Do you have to send the old device back first?

skyman631 said:
Well, I had the 6 Pro for about 36 hours. It kept rebooting randomly, even after a factory reset, so it's going back for an exchange.
Has anyone else had this issue?
Click to expand...
Click to collapse
I just had 3 random reboots today. Phone just laid on the side of my table on my laptop, doing nothing. It was in the span of probably ~10 minutes each reboot. A strange observation I made - now that I removed my phone from the back of my laptop and laid it directly on the table, no more reboots. Maybe it's a coincidence, maybe it has something to do with the magnets of my Laptop (has quite a lot inside). Not sure what to make of this. It kinda feels like a software buggy-thing, but it's odd that it sometimes just comees and goes. It also only appears to be in absolute idle. I had my phone working yesterday for about 12 hours, incl. using it constantly with navigation, and it never faltered for once. That's why I'd say it's a software thingy, if it had something to do with hardware, it would reboot/fail when under load. But it doesn't.
Had 4 total reboots as of now (had the phone since 27.10).
First reboot was yesterday (28.10) morning when working out, phone laid idle around, booted up.
And now again 3 reboots, morning, laid around, did nothing.

So I've had probably a dozen in two days. I take my phone out of my pocket and attempt a fingerprint unlock only to be told that my PIN is required after a restart. At first I wasn't sure if it was actually rebooting until last night. It prompted me for my pin and upon entering it, the screen locked up for about 20 seconds and it rebooted.
This morning I woke up and was yet again greeted with the "PIN required after restart" and less than 20 minutes later it was the same thing. Only once hav I witnessed the "G" boot animation, but everytime I see my UI loading. So I'm not sure if it's always a full reboot or some times it's just the UI crashing. Everything on my device is stock.

cloudraker said:
So I've had probably a dozen in two days. I take my phone out of my pocket and attempt a fingerprint unlock only to be told that my PIN is required after a restart. At first I wasn't sure if it was actually rebooting until last night. It prompted me for my pin and upon entering it, the screen locked up for about 20 seconds and it rebooted.
This morning I woke up and was yet again greeted with the "PIN required after restart" and less than 20 minutes later it was the same thing. Only once hav I witnessed the "G" boot animation, but everytime I see my UI loading. So I'm not sure if it's always a full reboot or some times it's just the UI crashing. Everything on my device is stock.
Click to expand...
Click to collapse
Did you transfer your old phone over with a cable, or backup, or did you start "fresh"?
Maybe we can narrow it down if it's software or hardware problem.

Morgrain said:
Did you transfer your old phone over with a cable, or backup, or did you start "fresh"?
Maybe we can narrow it down if it's software or hardware problem.
Click to expand...
Click to collapse
I did a partial transfer. I was coming from an iphone 12 so I transferred photos and contacts only. And I transferred via cable.

Question Every 3-4 days I must reboot

Ok, so like the title says, every 3-4 days I must reboot my phone.
When I play games, the game icon will show up in the lower right corner, I have everything for the game stuff turned off. I can click on the icon and it will ask me to turn on. I back out and it's gone for a few minutes. Mostly until I swipe back, then it will reappear. I can reboot the phone and it will work fine again for a another 3-4 days.
There are other instances that force me to reboot as well, one happened last night. I was scrolling through a local news app and the touch stopped working. I could not scroll up or down, and swiping back did not work. I had to lock the phone and just as the screen went dark, the phone scrolled in the directions I did and it backed out. This only happened when I hit the lock screen.
Is there a fix for this? Has anyone else experienced this?

My phone is rebooted on two to three occasions a month. Others have it more frequently. I wouldn't even say rebooted. Mine just shuts down at random times like other users so I don't know if there's a fix for this. I'm hoping there will be one within an update soon.
Google's absolutely ****ty disregard for their customers and customer service. I'm not Keen on sending a brand new device over to get a refurbished one that isn't guaranteed to solve the issue and most likely guaranteed to come with different issues that my device doesn't have already.
Does it back up to combat this since I have alarms set for work? In case the phone turns off, I don't want to miss work. I use my Google Home Mini speakers, a backup alarm.

thepersona said:
My phone is rebooted on two to three occasions a month. Others have it more frequently. I wouldn't even say rebooted. Mine just shuts down at random times like other users so I don't know if there's a fix for this. I'm hoping there will be one within an update soon.
Google's absolutely ****ty disregard for their customers and customer service. I'm not Keen on sending a brand new device over to get a refurbished one that isn't guaranteed to solve the issue and most likely guaranteed to come with different issues that my device doesn't have already.
Does it back up to combat this since I have alarms set for work? In case the phone turns off, I don't want to miss work. I use my Google Home Mini speakers, a backup alarm.
Click to expand...
Click to collapse
Mine does not reboot or shutdown on it own, not once... I have to reboot every so often to keep it functional.

@thepersona My phone doesn't auto reboot either. I'd say do a backup and run https://flash.android.com/welcome to fully Factory Reset the phone and see if that helps (Mine upgraded just fine, but my parents both failed the Dec update and had random issues requiring the use of the Android Flash Tool).
Like the OP I do have to reboot my phone about every 3-4 days, but I don't attribute that just to Google Android, coders have become lax on how tight they keep their code, and I say that because in Windows 10 and Windows 11 you have to reboot every few days as well or see an increase in weird issues.

card13 said:
@thepersona Mine upgraded just fine, but my parents both failed the Dec update and had random issues requiring the use of the Android Flash Tool).
Click to expand...
Click to collapse
Just to clarify this, most carriers prevented the December update from releasing as Google has asked them to prevent it from going through, primarily due to an issue with calls dropping.
I always manually update my phone, however, I noticed the call dropping bug one day for about an hour straight.
But aside from this meaningless info, I agree with what you said: Attempt a factory reset and see what happens. I turn my phone off every night and charge it, so I don't notice any issues similar to what OP has mentioned.

thepersona said:
My phone is rebooted on two to three occasions a month. Others have it more frequently. I wouldn't even say rebooted. Mine just shuts down at random times like other users so I don't know if there's a fix for this. I'm hoping there will be one within an update soon.
Google's absolutely ****ty disregard for their customers and customer service. I'm not Keen on sending a brand new device over to get a refurbished one that isn't guaranteed to solve the issue and most likely guaranteed to come with different issues that my device doesn't have already.
Does it back up to combat this since I have alarms set for work? In case the phone turns off, I don't want to miss work. I use my Google Home Mini speakers, a backup alarm.
Click to expand...
Click to collapse
Yeah mine did that it would randomly restart once a week no matter what I was doing but I did a factory reset and it hasn't happened since!

wilpang said:
Yeah mine did that it would randomly restart once a week no matter what I was doing but I did a factory reset and it hasn't happened since!
Click to expand...
Click to collapse
In your case, was it just a restart? Because mine literally powers off It doesn't reboot again. It shuts down in the middle of the night and I wouldn't know until I wake up when using my phone to figure out it won't turn on. I almost missed work on several occasions because of this lol

thepersona said:
In your case, was it just a restart? Because mine literally powers off It doesn't reboot again. It shuts down in the middle of the night and I wouldn't know until I wake up when using my phone to figure out it won't turn on. I almost missed work on several occasions because of this lol
Click to expand...
Click to collapse
Yeah I was lucky and it was only once a week which was tolerable!
Something is definitely not right, hopefully is not a dodgy app but that would be preferable than something unfixable.

Ok guys you are missing my point and question. I DO NOT have the random reboots most have, but I have other issues that no one seem to have. Example, I listen to Spotify over night, I fall asleep to music, but 2 days ago it would randomly pause. At first I thought it was do not disturb that I just turned on, on my watch. It was not. Then I thought I may have been hitting my watch, I took it off and it still paused. I rebooted my phone and it's been fine since, no random pauses. Another example is, I play a game but I have the game dashboard turned off, but there times where the icon will pop up in the lower right. When I go into the settings for it, it shows it's off. When I go back to the game the icon is gone for a few minutes then it reappears. The only way for me to get it to stop showing for a few days is to reboot my phone.
I know you shouldn't have to reboot your phone every few days, and by few I mean sometimes it's 3-4 times a week. That tells me something is wrong.

Are you on the November or December update?
If November, I would try the December one.
Rooted or not rooted?
Either way, I would try a factory refresh and don't restore your apps from backup. Manually install only your most critical apps and see if you have the problem. Even better would be not install any additional apps at all and see if the problem happens. If it doesn't happen, install another small group of your most important apps and test again for long enough. Etc.
If you try thre update and/or factory reset, you could try restoring your cloud backup as normal and see if you have any problems still, but if you do, be prepared to factory reset and try like I mentioned in the above paragraph.
Until you can narrow down if the phone has this problem on the December update before you even change settings and add your favorite apps, then you won't know if it's the phone itself (possibly hardware problem), an app you have installed, a problem particular to a combination of factors including if you're on the November update, or what.
Good luck! Please let us know what happens.

I can tell you that until I updated to the December update I had the kinds of issues you had, where my P6P would malfunction (scrolling, just freezing) and I had to reboot the device. That was the first 6 weeks of using it. But when I updated to the December build, the issues for the most part went away. Hopefully you are on November and can update to December or wait until the January update drops. But I can say that I almost considered returning the phone due to the bugs until the December update resolved everything and it was like a new phone!
Good luck.

darbylonia said:
I can tell you that until I updated to the December update I had the kinds of issues you had, where my P6P would malfunction (scrolling, just freezing) and I had to reboot the device. That was the first 6 weeks of using it. But when I updated to the December build, the issues for the most part went away. Hopefully you are on November and can update to December or wait until the January update drops. But I can say that I almost considered returning the phone due to the bugs until the December update resolved everything and it was like a new phone!
Good luck.
Click to expand...
Click to collapse
Awesome!!! This is the kind of news I like to hear..... Just waiting for att to send it through. I checked this morning as my work Verizon Samsung phone got an update.