Related
Heya!
Anyone having some camera issues since the 4.4 Update?
Mine crashes and/or freezes randomly when taking photos with the software and hardware buttons. Sometimes the whole phone freezes and won't respond on any touch input. Sometimes lock and unlock it again helps but most times I have to wait a few seconds or use the "OFF"-Buttons.
Any fix for this?
EpicLPer said:
Heya!
Anyone having some camera issues since the 4.4 Update?
Mine crashes and/or freezes randomly when taking photos with the software and hardware buttons. Sometimes the whole phone freezes and won't respond on any touch input. Sometimes lock and unlock it again helps but most times I have to wait a few seconds or use the "OFF"-Buttons.
Any fix for this?
Click to expand...
Click to collapse
Do a factory reset. I had the exact same issue when I upgraded and I had to do this a few times to get everything working.
Sent from my D5503 using Tapatalk
hol17 said:
Do a factory reset. I had the exact same issue when I upgraded and I had to do this a few times to get everything working.
Sent from my D5503 using Tapatalk
Click to expand...
Click to collapse
Gosh, that sucks :/ Is it at least good to make a backup with the Sony app and then restore it or will this end up with the same error again?
EpicLPer said:
Gosh, that sucks :/ Is it at least good to make a backup with the Sony app and then restore it or will this end up with the same error again?
Click to expand...
Click to collapse
You can try but I usually recommend just starting fresh since it could cause some errors.
Sent from my D5503 using Tapatalk
i
EpicLPer said:
Gosh, that sucks :/ Is it at least good to make a backup with the Sony app and then restore it or will this end up with the same error again?
Click to expand...
Click to collapse
if u want better chance not to see these kindda issue u must repair ur firmware by PCC.
factory reset means wiping firmware
but repair by PCC means install fresh firmware
:good:
I've got the same issue. It's actually worst when using SnapChat. It just freezes sometimes. I did a factory reset from the phone and this solved the issues for a day, but now it's back. I'm gonna do a full reset from the computer now and see if this solves it.
I have the same problem with the camera!! Anyone fixed this problem without factory reset?
Sent from my D5503 using xda app-developers app
After running a full reset from PC this issue seems to have been solved.
Cfager said:
After running a full reset from PC this issue seems to have been solved.
Click to expand...
Click to collapse
And it's back. Camera often freezes the whole phone. When I listen to music, and starts snapchat and change from back to front camera, the whole phone freeze and the music stops for almost ten seconds.
Same here, 14.3.A.0.681. Did anyone found a fix?
The camera app opens and works, but at the moment to focus it just stuck on focusing and the photo is never taken.
I experience the same issue. Often, I have to wait for the camera to open, and SnapChat is unusable now. Don't really feel like resetting if people here are reporting that it doesn't fix the issues.
Same issue here. But on 785 (4.4, latest update, german TFT, unlocked BL and root). Camera hangs on every occassion, doesn't make a difference which capture method I use. Tried emptying cache and data for the camera app but that didn't solve anything. I don't want to reinstall my phone because it's a pain in the ass. Problem does not occur with the front camera.
I did find a fix!!!:
Just clear data&cache of the camera app and snapchat (just need to log in again). Now everything works smooth and quick again.
@madlive: weird, for me clearing data&cache fixed all my problems. Maybe try it again?
koningjim said:
I did find a fix!!!:
Just clear data&cache of the camera app and snapchat (just need to log in again). Now everything works smooth and quick again.
@madlive: weird, for me clearing data&cache fixed all my problems. Maybe try it again?
Click to expand...
Click to collapse
Having just sold my Z1 (after having .757 installed) and now using a 'spare' Z1 Compact until my Z2 arrives, I wasn't that surprised to notice that the Z1 Compact has exactly the same problems as the Z1.
Wiping, resetting, clearing the cache - all pointless in the long run. Any fix is coincidental. It's a bug that hasn't been completely fixed with .757. The mere fact I've had the same problems on both handsets shows it's the firmware.
If you unlock the phone and start up the camera via the icon, chances are it will work fine.
If you activate the camera from standby, it may fail (the freezing problem, or 'camera not available' error).
What .757 seems to have fixed is the issue where the phone starts to get red hot and then you get the warning that it's too hot to use the camera. I've been taking a lot of photos this last weekend and never had that happen, so at least Sony fixed one thing. I suspect that was down to a series of problems with the media server and creating thumbnails etc, all of which were fixed.
When you have the freezing problem, was the phone locked? In other words; was it locked, but you started the camera via the camera key or dragging up the camera icon? When you tapped power to turn off/on, did you then have to unlock again? If you subsequently unlock - does the camera work fine now?
My hunch is that this is where the problem lies. I've got pattern unlock and now have it set to not lock for 30 minutes. So if I'm taking photos, I unlock the phone and - touch wood - I have no camera issues for that time.
If the phone has locked itself later on, and I don't unlock first, I expect the camera to fail. Yet it doesn't always - but once is still too much. I missed a potentially awesome photo of my two year old son because of this - and it's bloody frustrating. Especially as there's no idea on when we might get another update.
Another problem I noticed on the first KitKat release was the on-screen keyboard appearing over the camera one time. I'd been using the keyboard in another app before firing up the camera using the button, so the camera fault must be down to how it sets itself up when launched - and what you were doing just before (unlock screen, another app) influences the likelihood of it crashing.
In any case, it's a pain.
But on the plus side, the quality of the photos I got over the weekend - mostly in manual landscape mode - are stunning. The phone is capturing a level of detail that is exceptional now. And auto mode is now generally pretty good too, suggesting it doesn't just bump up the ISO all the time.
Same bug here!
EpicLPer said:
Heya!
Anyone having some camera issues since the 4.4 Update?
Mine crashes and/or freezes randomly when taking photos with the software and hardware buttons. Sometimes the whole phone freezes and won't respond on any touch input. Sometimes lock and unlock it again helps but most times I have to wait a few seconds or use the "OFF"-Buttons.
Any fix for this?
Click to expand...
Click to collapse
I'm having the same problem here. Does Sony is aware of this bug?
Does anyone know of a link where we can complain about it to the manufacturer?
I thought that something was wrong/broken with my phone, but then, after seeing your posts, it isn't... So no factory reset... Just wait for an update? even 3rd party apps seem to crash, expecially the google camera... Wth
I'm getting the same problem since the stock 4.4.2 update, battery life doesn't seem as good anymore either, but i'm always near a charger so the new Camera bugs are the most annoying.
You can't exactly "catch a moment" by whipping your camera out anymore, most of the time I'm waiting about 5-10 secs for the picture to appear ready to take a pic, especially noticeable on Snapchat or when switching from front-face to rear.
I woudn't mind but being on Stock Firmware I'm always waiting longer for Android updates, supposedly because of the extra rigorous testing etc!
bump !
it appears accessing camera from different locations (lockscreen shortcuts ...) confuses the mecanism, this added to some flashlight app and you're good to have the reboot-proof camera FC problem... pffff
Possible Fix!
*** possible fix! ***
I read this on another forum and for about 5 days now my camera has been behaving completely normal across all apps!
Little warning - for me this logged me out of some apps, and caused me to have to put some widgets back on - it almost behaved like clearing the cache when you're rooted, no data lost just a some apps liked twitter etc were acting like they were installed for the first time...
The method is to boot into safe mode once, then just power the phone off and boot as normal:
Hold down your power button
In the menu hold down the "Power Off" option and say OK to safe mode
Once you're in safe mode, turn the phone off
Turn the phone on again, it will boot as normal
Camera just now behave as normal!
Not only has it worked for me so far, but my whole phone seems a bit faster.
Good luck!
Yes have faced that issue with camera, just like my friend warned me :/ freezing, when clicking
Factory reset didn't do much good
Sent from my Z1 compact
I'm not sure if anyone has experienced their G4 running hot and stuttering a lot. Mine was yesterday and I couldn't figure out why. It would just freeze for like five seconds about every 15-20 seconds. Even my music that I was listening to and had downloaded would skip with the screen off.
I'm on stock MM and I have installed apps from third parties but nothing too crazy. I tried to figure out and pinpoint maybe an app that I had downloaded that was causing it.
I finally decided to factory reset it. I have to tell you that after setting my phone back up, it runs better than it ever has. Apps open super quick. I also decided to wipe both internal and external memory just to be on the safe side.
Again, I don't know what was causing it, but I'm definitely going to be more conservative and cautious installing any third party apps.
Sent from my VS986 using Tapatalk
Juice3250 said:
I'm not sure if anyone has experienced their G4 running hot and stuttering a lot. Mine was yesterday and I couldn't figure out why. It would just freeze for like five seconds about every 15-20 seconds. Even my music that I was listening to and had downloaded would skip with the screen off.
I'm on stock MM and I have installed apps from third parties but nothing too crazy. I tried to figure out and pinpoint maybe an app that I had downloaded that was causing it.
I finally decided to factory reset it. I have to tell you that after setting my phone back up, it runs better than it ever has. Apps open super quick. I also decided to wipe both internal and external memory just to be on the safe side.
Again, I don't know what was causing it, but I'm definitely going to be more conservative and cautious installing any third party apps.
Click to expand...
Click to collapse
You should downgrade to LL and root your phone. Then you can tweak it to run buttery smooth and increase your battery life too.
Hey guys, i love my pixel 3 XL its been great but it has been randomly freezing and locking up, somtimes requiring a restart.
Other time i get the system UI crashed message and then i close it and it works again. Sometimes Chrome or the camera app locks up and crashes too.
Anybody experiencing this? Any ideas on a fix, maybe the next December OTA will fix it hopefully.
Thanks
Demolition49 said:
Hey guys, i love my pixel 3 XL its been great but it has been randomly freezing and locking up, somtimes requiring a restart.
Other time i get the system UI crashed message and then i close it and it works again. Sometimes Chrome or the camera app locks up and crashes too.
Anybody experiencing this? Any ideas on a fix, maybe the next December OTA will fix it hopefully.
Thanks
Click to expand...
Click to collapse
Have you tried a factory reset?
airmaxx23 said:
Have you tried a factory reset?
Click to expand...
Click to collapse
I'm getting pretty fed up of factory resetting my phone, the phone started saying it's corrupt so I ended up reflashing it and that issue is now gone, but this freezing issue happens every now and then. You really think a factory reset is worth trying? Or could have something of gone wrong with the reflash?
Demolition49 said:
I'm getting pretty fed up of factory resetting my phone, the phone started saying it's corrupt so I ended up reflashing it and that issue is now gone, but this freezing issue happens every now and then. You really think a factory reset is worth trying? Or could have something of gone wrong with the reflash?
Click to expand...
Click to collapse
I absolutely would try a factory reset if things are acting strange for no apparent reason.
Demolition49 said:
I'm getting pretty fed up of factory resetting my phone, the phone started saying it's corrupt so I ended up reflashing it and that issue is now gone, but this freezing issue happens every now and then. You really think a factory reset is worth trying? Or could have something of gone wrong with the reflash?
Click to expand...
Click to collapse
If you flashed the factory image it's either a hardware or app issue. Have you tried using the phone for awhile with a minimum of apps? I'd give that a try I don't think a factory reset will do anything if you've already flashed the factory image.
Sent from my [device_name] using XDA-Developers Legacy app
try the flash-all.bat then when its complete go to stock recovery and format /data
are you using substratum?
Pixel 3 XL crashing
I have had the same problem. My system UI crashes since new, along with other apps and the phone becomes non-responsive. I thought it was just a new phone glitch that would be fixed with an update, no such luck... I need to do a hard reboot by holding the power button until it reboots. I bought a Pixel 2 XL in August and never had any problems like this. I finally contacted Google about the problems and they RMA'd it. I never root my phones before making sure they work correctly, so this one is and has been stock, unrooted.
My wife and I have the 64GB models in Black (mine), White (hers). She's on her 3rd replacement phone for what seems to be a similar issue.
Symptoms:
When using the fingerprint reader to unlock the phone, it may not unlock for 10+ tries.
The phone's battery drains quickly, within a couple hours of barely any use, her phone might be down to 60-70%
System_UI crashes
Some apps don't seem to load quickly (Like going into messages, you see the app container, and a new chat button, but no messages load for a minute). Or she's had a straight up black screen, and the app wouldn't load.
Takes minutes to call or hang up a call and often takes rebooting to close out the phone app.
It almost seems like something is running in the background that is utilizing the CPU and causing the lag/app/battery issues.
Troubleshooting:
Factory Reset
Wiping Dalvik Cache
Replacing the phone twice through Verizon. The first replacement had the same issues immediately. The 2nd phone showed the same issues immediately, and then went away for 3 weeks since the Dec. 5th Security update, but in the past few days has returned.
Booted in Safe Mode (everything seems to be working fine however extremely limited).
We've also checked the processes and no apps seem to be running that would make any sort of impact.
Running out of ideas
shepscrook said:
My wife and I have the 64GB models in Black (mine), White (hers). She's on her 3rd replacement phone for what seems to be a similar issue.
Symptoms:
When using the fingerprint reader to unlock the phone, it may not unlock for 10+ tries.
The phone's battery drains quickly, within a couple hours of barely any use, her phone might be down to 60-70%
System_UI crashes
Some apps don't seem to load quickly (Like going into messages, you see the app container, and a new chat button, but no messages load for a minute). Or she's had a straight up black screen, and the app wouldn't load.
Takes minutes to call or hang up a call and often takes rebooting to close out the phone app.
It almost seems like something is running in the background that is utilizing the CPU and causing the lag/app/battery issues.
Troubleshooting:
Factory Reset
Wiping Dalvik Cache
Replacing the phone twice through Verizon. The first replacement had the same issues immediately. The 2nd phone showed the same issues immediately, and then went away for 3 weeks since the Dec. 5th Security update, but in the past few days has returned.
Booted in Safe Mode (everything seems to be working fine however extremely limited).
We've also checked the processes and no apps seem to be running that would make any sort of impact.
Running out of ideas
Click to expand...
Click to collapse
Since the December update, the freezing issues I was having have been significantly reduced, but it still freezes sometimes... I am hoping the January update coming in the next week will smooth out any remaining bugs.
Any of you using a different launcher?
I had this freezing and non-responsive issue. The google rep, replaced it, he determined it is some kind of hardware issue. My replacement didn't have this issue at all (November update). However, the lag/stuttering still persists though. I had replaced quiet a few pixel 3 XL, and i am just getting tired of it. For a $1K phone, we shouldn't get mediocre quality of phone.
So my wife had been removing applications in small groups to try to narrow it down. It seemed for a week or so that she was in the clear and everything was working. Then all of a sudden she got the January update and her phone is still having issues.
Slow responding finger print reader.
System UI crashes
Unable to answer phone calls despite numerous attempts.
It still seems like there is something that is running in the background that is just using the processing power.
shepscrook said:
So my wife had been removing applications in small groups to try to narrow it down. It seemed for a week or so that she was in the clear and everything was working. Then all of a sudden she got the January update and her phone is still having issues.
Slow responding finger print reader.
System UI crashes
Unable to answer phone calls despite numerous attempts.
It still seems like there is something that is running in the background that is just using the processing power.
Click to expand...
Click to collapse
Get gsam from the app store, if you don't have it. After awhile see what apps are using battery, app sucker in the app. Gsam is a battery monitor.
Sent from my [device_name] using XDA-Developers Legacy app
Sadly, gsam and accubattery don't show anything out of the norm app wise.
I re-imaged the phone with the latest (Oct '19) Factory Image.
Cleared cache of every single app.
Force stopped most of the non-system apps.
Turned off all animations in the Developer Mode.
When I open a several (less than 5) apps and try to switch between them, it freezes for a few seconds when I click on one of them.
Any idea on how to resolve this issue?
How long since you flashed?
My phone usually takes about a day to level out after clean flash.
Was your flash clean with a wipe?
I flashed my phone on Friday with -w. Started noticing a day or two after that and the lag hasn't gone away (once I clear cache for each app, lag doesn't exist for a (very) small amount of time, but after that, the long lag issue creeps up again).
Burninh2o said:
I flashed my phone on Friday with -w. Started noticing a day or two after that and the lag hasn't gone away (once I clear cache for each app, lag doesn't exist for a (very) small amount of time, but after that, the long lag issue creeps up again).
Click to expand...
Click to collapse
Did you restore from titanium?
Were you coming from Pie when you plashed 10?
parakleet said:
Did you restore from titanium?
Were you coming from Pie when you plashed 10?
Click to expand...
Click to collapse
I came from Oreo and flashed it using the Oct 2019 factory image.
Good news is that the issue is resolved. The fault is with the 3rd party launcher (Goog needs to provide support for 3rd party launcher). Switching back to Pixel launcher fixed the issue.
Thank you for your feedback.
Just got the new update today morning, it's been a lag fest since then, one to two second pauses when opening apps, pauses when pressing any of the nav buttons, horrible battery drain. It's 2pm now and Im down to 15% already.
First screen shot is from today, second is from yesterday's usage.
Already cleared cache, made no difference.
Which app it is? Your screenshot?
Exactly what I wanted to know as well.
https://play.google.com/store/apps/details?id=nextapp.sp
Regarding the topic, for me, personally, this update has been quite good. Everything runs well and I like the small visual clues and changes.
corwin_amber said:
Exactly what I wanted to know as well.
https://play.google.com/store/apps/details?id=nextapp.sp
Regarding the topic, for me, personally, this update has been quite good. Everything runs well and I like the small visual clues and changes.
Click to expand...
Click to collapse
Lucky you, this is the first time an update screwed up my phone. I'll probably have to wipe the phone.
Hey , my phone has been the same, lag and stutters while scrolling and opening apps and stuff. I've cleared cache multiple times , didn't worked. You need to factory reset, it works so smooth now.
Update running great for me, I did optimize apps right after via galaxy labs however.
No lag, battery the same as it was before.
Same here....I will pass update.
My S20+ after update: battery drain, laggy scroll, laggy opening apps....
I tried all day trying to fix it but nothing....I booted in safe mode and not lucky so it is not and installed app.
I tried wipe cache...I tried disable multiple services, wipe cache and data from touch wiz, etc....nothing works.
Phone is totally useless after updated with lag and battery drain...and runs very hot
That updated is a Russian Roulette....beware!!
I will try to flash a clean rom using odin and restore apps.
mglaoc said:
Same here....I will pass update.
My S20+ after update: battery drain, laggy scroll, laggy opening apps....
I tried all day trying to fix it but nothing....I booted in safe mode and not lucky so it is not and installed app.
I tried wipe cache...I tried disable multiple services, wipe cache and data from touch wiz, etc....nothing works.
Phone is totally useless after updated with lag and battery drain...and runs very hot
That updated is a Russian Roulette....beware!!
I will try to flash a clean rom using odin and restore apps.
Click to expand...
Click to collapse
my opinion , after every big update , device need factory reset and install everything from 0.
that what i did with my s20 ultra after one ui 2.5 update
Sent from my SM-G988B using Tapatalk
S20 SD. No problem with the update.
Had the same issue as you. If you're using package disabler, enable all pkgs, clear the cache, restart, and then redisable. Worked for me
I had the same problem but in my case I got it fixed after enabling IMS with Package Disabler because I had these disabled without issues before the update.
After enabling this my S20 Ultra runs good again, so if you have package disabler installed start looking into that.
So definitely no need to reset like others say lol, it is no new Android so why would you just a conflicting going on
Btw I install updates always with first enabling everything and update all disabled ans then installing updates.
After update, running galaxy labs, cache cleaning and then disabling my list with Package Disabler again.
So don't no why IMS packages gave me issues this time....
harisyks said:
Had the same issue as you. If you're using package disabler, enable all pkgs, clear the cache, restart, and then redisable. Worked for me
Click to expand...
Click to collapse
Hmm interesting, which package disabler are you using btw? The ccswe one stopped working a few months ago.
I was just about to wipe the phone, i restored all the packages and wiped cache and so far so good :good::good::good::good:
peachpuff said:
Just got the new update today morning, it's been a lag fest since then, one to two second pauses when opening apps, pauses when pressing any of the nav buttons, horrible battery drain. It's 2pm now and Im down to 15% already.
First screen shot is from today, second is from yesterday's usage.
Already cleared cache, made no difference.
Click to expand...
Click to collapse
!!!EXACTLY!!! The same thing is happening to me. Slow fingerprint unlock (its getting stuck sometimes), Slow in opening the apps, navigating back. I clreared the cache but no use. Its dam frustrating, I feel like Im using heavy software on Galaxy S5 phone
The update has been fine for me, T-mobile s20+ SC. Only thing annoying me is that they took away wallpaper scrolling from 3rd party launchers.
Has anyone had issues with automatic wallpaper apps? I use resplash to auto set a wallpaper every 3 hours. It seems everytime overnight it will switch itself to a default Sam wallpaper for no reason.
I received this update few days ago. but I have no issues, I thing even the time of battery is definitely better. software is responding good and fast.
Just two old bugs are still chasing myphone. The edge lightning ( does not work. ex: Messenger APP) and delay on gMails notifications.
My wireless charger stopped working after the update, no other issues.
Everytime my screen turns off my WiFi gets disconnected and then I turn it on and it connects again. Any ideas?
S20+ on VZW. No issues.
Only thing not working is I can no longer expand notifications from Nest, though not sure if that's a Nest problem or on the phone's end.
I feel it's noticely faster on my S20 Ultra (G988B) and battery may be the same or slightly better. Ovrerall, great update especially the DeX and Pro Video recording update.