Hi I'm having a problem with phone calls - I can hear the other party but they can't hear me. I downloaded a patched google dialer which did not solve the problem. What else can I try?
I'm on t-mobile in the US
Thx
ctakah27 said:
Hi I'm having a problem with phone calls - I can hear the other party but they can't hear me. I downloaded a patched google dialer which did not solve the problem. What else can I try?
I'm on t-mobile in the US
Thx
Click to expand...
Click to collapse
Did you double check your apn settings for TMobile? Side question, is 5g working for you out of the box on TMobile?
Thanks
5g working, and actually the whole phone thing just started working too. I disabled the native dialer, made Google dialer default, and restarted. I'll leave it here in case someone has the same issue.
But also - how do I change apn settings I can't find it on this phone?
ctakah27 said:
5g working, and actually the whole phone thing just started working too. I disabled the native dialer, made Google dialer default, and restarted. I'll leave it here in case someone has the same issue.
But also - how do I change apn settings I can't find it on this phone?
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Click to collapse
I had this happen yesterday. I also had the patched google dialer installed. I think thats what the issue is.
BTW, your not getting 5g, its just the icon.
To change the APN settings, you go to Dual Cards and Mobile Networks -> More (Under the active sim card) -> Access Point Names.
That said, I changed dialers, changed my APN settings, and restarted. No luck..
AioniosAscalon said:
To change the APN settings, you go to Dual Cards and Mobile Networks -> More (Under the active sim card) -> Access Point Names.
That said, I changed dialers, changed my APN settings, and restarted. No luck..
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Im starting to think its a bug in the sw. What version you running?
VZTech said:
Im starting to think its a bug in the sw. What version you running?
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Current version is NX659J_ENCommon_V3.08. I'm on Metro by T-Mobile's network.
AioniosAscalon said:
Current version is NX659J_ENCommon_V3.08. I'm on Metro by T-Mobile's network.
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Same here. I seriously think its a bug. This isn't good.
VZTech said:
Im starting to think its a bug in the sw. What version you running?
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Click to collapse
VZTech said:
Same here. I seriously think its a bug. This isn't good.
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Click to collapse
I just paired my wireless earbuds to them and I am able to actually hold a conversation with someone with no problem.
I don't think it's a mic issue either, as I was able to test it successfully through Parrot and Discord with and without the earbuds. I suppose this is what I'll be rolling with for the time being until this can get figured out. :/
EDIT: Made a new observation! After pairing the bluetooth earbuds to the phone and then disconnecting them, I was able to use the phone normally. However, turning the phone off will essentially cause the same issue as before. One step forward, I suppose.
I dunno guys it's working on mine, make sure you give the phone app all permissions, make it default, and disable the nubia dialer..
ctakah27 said:
I dunno guys it's working on mine, make sure you give the phone app all permissions, make it default, and disable the nubia dialer..
Click to expand...
Click to collapse
Just in case, however, can you post a subsequent pic of what you disabled?
GUYS THE FIX IS COMMON TO DUAL SIM ANDROID 10 DEVICES - insert the SIM card into slot #2 (the bottom one). Reboot. Magic, it's fixed.
Thank me now that your phone works properly please. I'm the ONLY developer on the phone at the moment and that really sucks. If I could get ANY help from anyone in this community I could move mountains...
If you guys having issue with the mic during call, hit the hands free button 2 times that should fix your mic.
mslezak said:
GUYS THE FIX IS COMMON TO DUAL SIM ANDROID 10 DEVICES - insert the SIM card into slot #2 (the bottom one). Reboot. Magic, it's fixed.
Thank me now that your phone works properly please. I'm the ONLY developer on the phone at the moment and that really sucks. If I could get ANY help from anyone in this community I could move mountains...
Click to expand...
Click to collapse
Thank you. Made a quick call to MetroPCS and swapped my SIM. It's working successfully now.
Fixed, partially some how
I had the same problem, when i call, i can hear the other person very well but they can't hear me. Sometimes also the call drops automatically. I tried the fix of switching the sim to slot 2, it did not work but it solved another issue where some of my other devices could not connect to 5ghz hotspot although they support 5ghz band. Now back to the mic not working during calls, the problem does not occur if i recieve calls, and it happens with some outgoing calls, not all. My 5g is enabled and working fine. It only happens with iphones. It did not happen with any other phone. I tried with some friends iphones to disable the VOLTE and problem solved. So every time i call someone and the mic dont work, i ask if they r using iphones and the answer is always yes. I tell them to disable the VOLTE everytime. I hope there is a common fix from the Red Magic side as its not practical to keep asking iphone users to disable VOLTE. I hope this helps.
Related
Currently even if disconnected at all - it will force a reboot if it the SIM isn't detected? I have xposed framework installed but I can't find a module which would do what I am describing.
Is there a way to disable the phone from restarting after it recognizes that the sim card had been disconnected?
Like a way for it to ignore that the SIM was disconnected or anything to do with that warning/force reboot message.
BTW what is up with the captchas? seriously? Has someone spammed the forum a whole bunch cause I swear every time I needed to enter one it took me like twenty times before it would verify! Indeed the hardest captchas I've ever tried to read!
Thanks for any help!
That's not normal behavior at all. First I would try to disable xposed, could be a module doing this. If not, then reflash stock firmware or clean flash your current rom
My phone also randomly loses detection of the simcard which obviously has not been removed because I doubt you can get it out with the battery and cover in the way, but when I was trying different roms, (sorry I don't remember which one off the top of my head, I think it may have been a rom by The Sickness or possibly Jamison904) one of them didn't care that my phone didn't detect my simcard, it obviously didn't make/receive calls, texts, or data while in this state till I reset the phone and the simcard was detected but I just wanted to let you know it is indeed possible.
bombader said:
My phone also randomly loses detection of the simcard which obviously has not been removed because I doubt you can get it out with the battery and cover in the way, but when I was trying different roms, (sorry I don't remember which one off the top of my head, I think it may have been a rom by The Sickness or possibly Jamison904) one of them didn't care that my phone didn't detect my simcard, it obviously didn't make/receive calls, texts, or data while in this state till I reset the phone and the simcard was detected but I just wanted to let you know it is indeed possible.
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Click to collapse
Normal behaviour will not reboot it, I've seen that problem with a friend's phone and it never forced a reboot. That's why I suggested to disable xposed, reflash stock firmware, reflash rom, or flash another like you said
I assumed it was stock firmware that forced reboot when the sim was no longer detected, NOT an xposed module. I was wondering if there was an xposed module which could modify that behavior. Jesus can I donate money to get rid of the recaptcha?
BAR-DROID said:
I assumed it was stock firmware that forced reboot when the sim was no longer detected, NOT an xposed module. I was wondering if there was an xposed module which could modify that behavior. Jesus can I donate money to get rid of the recaptcha?
Click to expand...
Click to collapse
Nope it doesn't do that, so it's unlikely that such a module exists. This is the first time I am reading about this behavior to be honest. I just use tapatalk so no captcha
Thats a stock problem im having that same issue. Its annoying.... if theres a way I wanna know too.
Enviado desde mi GT-I9505 mediante Tapatalk
bighleo114312 said:
Thats a stock problem im having that same issue. Its annoying.... if theres a way I wanna know too.
Enviado desde mi GT-I9505 mediante Tapatalk
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Click to collapse
I totally figured it was... it did NOT seem like the kinda message xposed would force on you....
Unless you meant that it could xposed causing a hiccup in the loop, but that's still ambiguous.
I doubt it's xposed as my phone was resetting constantly, got a new SIM and I've seen it only do it once since I put it in a week+ ago. Might try that first?
Edit:
Man this ****ing captcha is stupid. For a coder forum why should I have to enter it again after I hit preview post?!?!! I'm trying to write better, seriously anyone know any robots who spam and preview their posts first? Now I'm just gonna submit and edit the stuff which doesn't require a captcha to be entered..... which is REALLY dumb that I can do that cause spammers could just spam a bunch of regular posts then edit them en masse.
I still don't think it's stock problem, but try this, guys
I just came across a thread I remember reading about a while back and thought I'd share what their solution was.
Solution is below:
"I discovered there was an issue with the setting in the OS (Settings, More Networks, Mobile Networks, Network Mode) and the Service Mode settings (Phone dialer, *#2263#). *Service mode was initially set to Automatic and under the band preferences I had some other non standard settings. *I went thru and verified all the band settings were set to "all" and selected option 6 (LTE/WCDMA Mode) versus option 1 (Automatic). *I have not seen an error in over a week."
Click to expand...
Click to collapse
Edit: the reply is to hopefully fix the error, not the reboots you guys are experiencing
serio22 said:
I still don't think it's stock problem, but try this, guys
I just came across a thread I remember reading about a while back and thought I'd share what their solution was.
Solution is below:
Edit: the reply is to hopefully fix the error, not the reboots you guys are experiencing
Click to expand...
Click to collapse
Thanks for the help, however that post is really unclear can you clarify the steps this dude took or what's happening here? Or link to the thread?
Basically just going into service menu and change the network preferences to wcdma/LTE only
serio22 said:
Basically just going into service menu and change the network preferences to wcdma/LTE only
Click to expand...
Click to collapse
Hmph, that's crazy that is what caused the problem. I'll try it if it happens again and see if that works but changing the sim card seeems to have worked.
It was confusing because they mentioned all the button presses when you can get to the menu from what they said.
BAR-DROID said:
Hmph, that's crazy that is what caused the problem. I'll try it if it happens again and see if that works but changing the sim card seeems to have worked.
It was confusing because they mentioned all the button presses when you can get to the menu from what they said.
Click to expand...
Click to collapse
Yeah replacing sim should always be one of the first things to try in this situation. My friend has the same problem and turned out it was the sim card they were using was a cut one. This phone is not friendly with those
serio22 said:
Yeah replacing sim should always be one of the first things to try in this situation. My friend has the same problem and turned out it was the sim card they were using was a cut one. This phone is not friendly with those
Click to expand...
Click to collapse
Unfortunately it did it again today walking around shopping more, but I wonder if the above fix does the trick. I'll report back.
Edit: just realized the next setting is WCDMA/GSM only, no WCDMA/LTE only or do yo need to be in the service menu via the key presses?
BAR-DROID said:
Unfortunately it did it again today walking around shopping more, but I wonder if the above fix does the trick. I'll report back.
Edit: just realized the next setting is WCDMA/GSM only, no WCDMA/LTE only or do yo need to be in the service menu via the key presses?
Click to expand...
Click to collapse
It appears that you do need to be in service mode
Hey - I've had 2 different Desire Eyes and they both have had incoming call issues. I didn't get a call all weekend into my phone, but I got lot of people saying they tried calling 2 or 3 times and got nothing. Anyone else having this issue?
I don't have any issues with my Desire. Have you tried putting your SIM in a different device for a little while to see if the issue persists? It could be your provider.
ShadowCodeGaming said:
I don't have any issues with my Desire. Have you tried putting your SIM in a different device for a little while to see if the issue persists? It could be your provider.
Click to expand...
Click to collapse
I haven't tried that, though I have tried multiple sim cards from my current provider and the backup Nokia 521 I was using while the warrenty was being processed worked perfectly (well, the calls did... It has Windows 10 on it, so the rest was a bit glitchy, haha).
Anything else you can think of that I should try? I could get AT&T to unlock the phone (since I purchased it off contract) and try another carrier, but I'm not too interested in setting up another service just to test to see if it's the phone.
mstrblueskys said:
I haven't tried that, though I have tried multiple sim cards from my current provider and the backup Nokia 521 I was using while the warrenty was being processed worked perfectly (well, the calls did... It has Windows 10 on it, so the rest was a bit glitchy, haha).
Anything else you can think of that I should try? I could get AT&T to unlock the phone (since I purchased it off contract) and try another carrier, but I'm not too interested in setting up another service just to test to see if it's the phone.
Click to expand...
Click to collapse
I do have exactly the same issue. I can make calls but cannot receive them. I've tried with both Skydragon v.2 and v.3 with stock kernel and with custom one v.004. I'm still investigating but so far not luck! Thanks.
Hey mstrblueskys, I had the same issue and after going to a long troubleshooting process with an AT&T representative, we figured out the issue. Hd voice service was causing this so they disabled it in my account and now I can receive calls without issues. How it helps you.
Thanks.
mstrblueskys said:
Hey - I've had 2 different Desire Eyes and they both have had incoming call issues. I didn't get a call all weekend into my phone, but I got lot of people saying they tried calling 2 or 3 times and got nothing. Anyone else having this issue?
Click to expand...
Click to collapse
sammor20 said:
Hey mstrblueskys, I had the same issue and after going to a long troubleshooting process with an AT&T representative, we figured out the issue. Hd voice service was causing this so they disabled it in my account and now I can receive calls without issues. How it helps you.
Thanks.
Click to expand...
Click to collapse
I just talked to them too. Turned off HD voice and bam - perfect.
Turning off HD Voice?
mstrblueskys said:
I just talked to them too. Turned off HD voice and bam - perfect.
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Click to collapse
I'm rooted with Skydragon 3.0, and having the same issue. Could you talk me through which menus you navigated through to get to HD Voice-off? Thanks in advance!!
redbullmed said:
I'm rooted with Skydragon 3.0, and having the same issue. Could you talk me through which menus you navigated through to get to HD Voice-off? Thanks in advance!!
Click to expand...
Click to collapse
You have to call in. That's the only option.
I was having receiving call issue after installing stock Sense 7 Marshmallow. Problem solved after HD voice is disabled.
So I'm noticing that I am not able to receive incoming calls. When someone calls me it rings and goes to voicemail but doesn't show anything on my end. I'm on Verizon with a nano sim card and have BL unlocked with root and pure nexus ROM. Any info would be helpful. Thanks in advance
STIKID said:
So I'm noticing that I am not able to receive incoming calls. When someone calls me it rings and goes to voicemail but doesn't show anything on my end. I'm on Verizon with a nano sim card and have BL unlocked with root and pure nexus ROM. Any info would be helpful. Thanks in advance
Click to expand...
Click to collapse
Do you have google voice on the phone? If not, check APN settings.
I do not think I have google voice and I'm assuming APN is access point network if so is there a certain one its suppose to be? It was working and just stopped.
STIKID said:
I do not think I have google voice and I'm assuming APN is access point network if so is there a certain one its suppose to be? It was working and just stopped.
Click to expand...
Click to collapse
Maybe you have recently installed any apps that would cause the issue. I am with T-Mobile and don't know if some of the settings are the same, but you can check under cellular>access point names. Once you tap on the one that is selected, scroll down to "APN protocol:" and play with settings by setting it to IPv4, iPv6 or both IPv4/IPv6, saving after each change, calling your phone. If won't work, then try to reset network settings - could be under "backup and restore"
Still didn't help. Any other ideas? Could I get or download google voice and could that solve this issue?
STIKID said:
Still didn't help. Any other ideas? Could I get or download google voice and could that solve this issue?
Click to expand...
Click to collapse
Another person with totally different phone, had an issue few months ago and we found an issue which was google voice, but in your case, it seems something else. Did you get any OTA update recently? Also do you have Wi-Fi calling on?
Haven't had any update since the beginning of November for security update and do not have WiFi calling on
have you tried rebooting the phone? are you able to make any outbound calls?
I have tried rebooting. Removing sim and reinstalling sim. Everything works as for as text messages incoming and outgoing. I can call out just no incoming calls.
Is there an issue with the sim? You don't have "do not disturb" on, do you? Have you dug through the settings of your custom ROM to make sure some sort of call blocking feature isn't enabled?
No problem with my sim its brand new and have not messed with any call settings in my ROM that'd mess with phone setting and do not have the "do not disturb" setting on either. I did a lot of research last night and I was seeing that the nexus 5 also had something similar but was fixed in 4.2 I believe. Possibly could it be that I'm still on 6.0 and not on 6.0.1?
Does anyone else have Verizon and can tell me wat APN theirs is set to?
STIKID said:
Does anyone else have Verizon and can tell me wat APN theirs is set to?
Click to expand...
Click to collapse
APN: VZWINTERNET, MCC 311, MNC 480, APN type: default, dun, supl; APN protocol: IPv4/IPv6
Sent from my Nexus 5X using Tapatalk
Weird its exactly the same
STIKID said:
Weird its exactly the same
Click to expand...
Click to collapse
How about pressing "Reset to Default" on the APN menu? Settings/Cellular Networks/Access Point Name then tap the three dots on the top right.
Also, did you match the bootloader, radio, and everything else with your rom base? 6.0 to 6.0, 6.0.1 to 6.0.1.
Sent from my Nexus 5X using Tapatalk
I believe so everything I did was off the pure nexus forum and it was before anything about 6.0.1 was out so I'm pretty sure its all set to 6.0
STIKID said:
I believe so everything I did was off the pure nexus forum and it was before anything about 6.0.1 was out so I'm pretty sure its all set to 6.0
Click to expand...
Click to collapse
All things considered, you may want to flash stock, root, then put on Pure Nexus again and see if that issue is still there. If no one else is having the issue, it's gotta be something that can be easily resolved on your end.
Sent from my Nexus 5X using Tapatalk
is it possible that when I flashed it, I also flashed a vendor.img could that have made this happen if it doesn't the right one?
your best best would be to flash to stock then see if the issue persists, if not, flash your rom then check again, if the issue crops up again after flashing your rom you will then know where your problem lies.
Flash back to stock last night issue was still present. Chatted with Verizon this morning and the rep said it was my sim card. Some how it became inactive. So went to Verizon the store got a quick this isn't a Verizon phone told them its a Google phone that will work with Verizon and them activated a new sim and now its working. Thanks to all that tried to help me try and fix it.
So...I updated the phone app on my Pixel XL2 128 unlocked. (ver. 15.0.178328112, Dec 8)
I wondered why I had missed calls today..it turns out for me at least- once I updated yesterday that when calls came in, the Always on display turned off when it rang. (And stayed off!) You never see the screen turn on when a call comes in.
I uninstalled and it works again. Maybe this helps someone..I'd be curious if anyone else see's the same problem.
d j a said:
So...I updated the phone app on my Pixel XL2 128 unlocked. (ver. 15.0.178328112, Dec 8)
I wondered why I had missed calls today..it turns out for me at least- once I updated yesterday that when calls came in, the Always on display turned off when it rang. (And stayed off!) You never see the screen turn on when a call comes in.
I uninstalled and it works again. Maybe this helps someone..I'd be curious if anyone else see's the same problem.
Click to expand...
Click to collapse
I've had some weird issues like this as well, but from the start. I found that using WiFi calling with Fi is kinda buggy. After I disabled WiFi calling under the IMS settings, all my incoming call issues went away.
felosisman said:
I've had some weird issues like this as well, but from the start. I found that using WiFi calling with Fi is kinda buggy. After I disabled WiFi calling under the IMS settings, all my incoming call issues went away.
Click to expand...
Click to collapse
I need to update my signature...I moved to T-Mobile. (not on Fi anymore...that damn data is expensive!)
Is your phone app updated? Does it do the same thing I was seeing?
d j a said:
I need to update my signature...I moved to T-Mobile. (not on Fi anymore...that damn data is expensive!)
Is your phone app updated? Does it do the same thing I was seeing?
Click to expand...
Click to collapse
Ah, my issues may be specific to Fi, but yes I am on the latest Phone App version released yesterday and all good here. As long as I keep WiFi calling disabled under IMS settings, everything works perfect.
felosisman said:
Ah, my issues may be specific to Fi, but yes I am on the latest Phone App version released yesterday and all good here. As long as I keep WiFi calling disabled under IMS settings, everything works perfect.
Click to expand...
Click to collapse
what and where are IMS settings? been having similar problems,trying to hang up display is dark like proximity sensor does not work and ambeient display is off
buckless said:
what and where are IMS settings? been having similar problems,trying to hang up display is dark like proximity sensor does not work and ambeient display is off
Click to expand...
Click to collapse
You can change it in one of two places:
1. Goto Settings->Network & Internet->Mobile network->Advanced->Configure IMS calling->Turn off WiFi calling.
2. Open Phone App->Goto Settings->Calls->Configure IMS calling->Turn off WiFi calling.
felosisman said:
You can change it in one of two places:
1. Goto Settings->Network & Internet->Mobile network->Advanced->Configure IMS calling->Turn off WiFi calling.
2. Open Phone App->Goto Settings->Calls->Configure IMS calling->Turn off WiFi calling.
Click to expand...
Click to collapse
thx for the reply, i am on Fi network and in network settings i don;t have that option but in the phone app i do but it's just called configure wi-fi calling not "ims"
And since the phone app is a system app you can't just uninstall but if you go to playstore youbcan uninstall the update, just didn't know if you all updated it again or not.
d j a said:
So...I updated the phone app on my Pixel XL2 128 unlocked. (ver. 15.0.178328112, Dec 8)
I wondered why I had missed calls today..it turns out for me at least- once I updated yesterday that when calls came in, the Always on display turned off when it rang. (And stayed off!) You never see the screen turn on when a call comes in.
I uninstalled and it works again. Maybe this helps someone..I'd be curious if anyone else see's the same problem.
Click to expand...
Click to collapse
Not sure if my issue is related to yours, but ever since I got my Pixel 2 XL, if my phone is plugged in, my display turns off when a call comes in. I never had this problem with any other phone. Thankfully my Huawei watch shows who's calling or I'd be answering spam calls all day!
Here is a Tasker with Secure Task workaround.
https://forum.xda-developers.com/showpost.php?p=74910406&postcount=7
Hi, I just switched from Project Fi to T Mobile and wifi calling is not working on my Pixel 2 XL. If I'm in airplane mode, turn on wifi, and make a call, it gives me an error that says "turn off airplane mode or connect to a wireless network to make a call."
My searches on the net seem to show varying results with it seeming to work for some and not others. Please help! Please respond if you have a Pixel 2 XL on T Mobile and if wifi calling is working for you in airplane mode. I assume that a true wifi call on the Pixel will show a wifi symbol on the call screen, as it did for me when I was on Project Fi.
Thanks!
Just tried. Haven't used the wifi calling as I have a T-Mobile LTE hot spot and haven't needed to at home since. Worked fine though on stock 8.1 no root. Airplane mode active, WiFi on.
Never turned it on until I tested it out, I'm on 8.1 stock unrooted March patch and it works just fine.
fiffan86 said:
Never turned it on until I tested it out, I'm on 8.1 stock unrooted March patch and it works just fine.
Click to expand...
Click to collapse
You guys are giving me hope. Thanks so much for responding. I need to find out what is different about my setup than your two.
Did you get your Pixel 2 XL from Verizon? Mine's straight from Google/Project Fi. I don't THINK there's a difference, is there?
26kick said:
You guys are giving me hope. Thanks so much for responding. I need to find out what is different about my setup than your two.
Did you get your Pixel 2 XL from Verizon? Mine's straight from Google/Project Fi. I don't THINK there's a difference, is there?
Click to expand...
Click to collapse
There shouldn't be a difference, I got mine from Verizon
fiffan86 said:
There shouldn't be a difference, I got mine from Verizon
Click to expand...
Click to collapse
Maybe its a software thing. Ill see if I can post settings page to compare with yours.
fiffan86 said:
There shouldn't be a difference, I got mine from Verizon
Click to expand...
Click to collapse
Same here. It works fine for me. It tells me when it's "HD" and "Wifi."
fiffan86 said:
There shouldn't be a difference, I got mine from Verizon
Click to expand...
Click to collapse
I don't feel like there's anything significant in here. Any ideas, guys?
When you were on a Wi-Fi call that you placed, did you have the little Wi-Fi symbol on the call Page above the name and number? That's what I remember when I would make a Wi-Fi call using project fi on my pixel 2 XL.
26kick said:
I don't feel like there's anything significant in here. Any ideas, guys?
When you were on a Wi-Fi call that you placed, did you have the little Wi-Fi symbol on the call Page above the name and number? That's what I remember when I would make a Wi-Fi call using project fi on my pixel 2 XL.
Click to expand...
Click to collapse
You do know that you enable WiFi calling through your mobile network settings right?
Yeah,
Mine works fine also, I'm using WiFi preferred in settings also if that makes a difference,
Ken
AcidNoteZ said:
You do know that you enable WiFi calling through your mobile network settings right?
Click to expand...
Click to collapse
Yes.
You all are on T Mobile, yeah? There must be something I'm missing.
26kick said:
Yes.
You all are on T Mobile, yeah? There must be something I'm missing.
Click to expand...
Click to collapse
The key for me back when i had tmobile was to register a 911 address on My T-Mobile. (Note: If you skip this step, a REG09 error may be displayed.)
https://support.t-mobile.com/commun...xel-2/topic/wi-fi/turn-on-off-wi-fi-calling/2
26kick said:
I don't feel like there's anything significant in here. Any ideas, guys?
When you were on a Wi-Fi call that you placed, did you have the little Wi-Fi symbol on the call Page above the name and number? That's what I remember when I would make a Wi-Fi call using project fi on my pixel 2 XL.
Click to expand...
Click to collapse
Yes I have that when I used wifi to make a call
mademan420 said:
The key for me back when i had tmobile was to register a 911 address on My T-Mobile. (Note: If you skip this step, a REG09 error may be displayed.)
https://support.t-mobile.com/commun...xel-2/topic/wi-fi/turn-on-off-wi-fi-calling/2
Click to expand...
Click to collapse
Great suggestion, thank you. As I just started my T Mobile service yesterday, I had not entered an e911 address yet, which the store rep had asked me to do. However, I just added it and still have no wifi calling ability. That said, I'm not sure if this takes time to work, in other words now that I've put in the address if it takes 24 hours or something?
The other thing is that based on the error message I get, which I posted on page one of this thread, "turn off airplane mode....", it does not suggest a problem with the e911 address. It feels like a settings issue to me. An advanced settings issue. All I've got is a gut feeling and nothing to back it up. I've asked T Mobile for help on this and they are only somewhat interested because my phone is not a T Mobile device.
And that link you've included is GREAT because it officially suggests the Pixel 2 has wifi calling capability on T Mobile. Not the Pixel 2 XL but...it still might be good ammo for me when asking for help when they're not so interested.
fiffan86 said:
Yes I have that when I used wifi to make a call
Click to expand...
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Thank you for posting this picture! This is exactly what I'm looking for and what I recognize from successful Wi-Fi calling on Project Fi recently. I can tell that you feel my pain here and I appreciate it.
Another indication I'm noticing is that when I'm in airplane mode and Wi-Fi is on, I get a "no connection" indication bar in Android messages. See the attached thumbnail. That should not be happening and further indicates something is amiss. I think when that goes away I will have with Wi-Fi calling capability.
I had to enable the wifi calling within the phone app and it worked.
AndrasLOHF said:
I had to enable the wifi calling within the phone app and it worked.
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I've definitely done that, and gone through all of the menus.
To add insult to injury, my wife's MotoX4, on the same account and also brand new to T Mobile, has perfectly functioning wifi calling.
Thanks again for all of the responses. I may try going back to the store and having them re-provision my phone, in case something didn't get done right initially.
26kick said:
I've definitely done that, and gone through all of the menus.
To add insult to injury, my wife's MotoX4, on the same account and also brand new to T Mobile, has perfectly functioning wifi calling.
Thanks again for all of the responses. I may try going back to the store and having them re-provision my phone, in case something didn't get done right initially.
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Whatever you don't, don't let any T-Mobile idiot try to lie to you saying you need a T-Mobile branded phone for wifi calling. When I was having issues getting this setup, one of the Tier 2 IT techs tried selling that line of bull****.
AndrasLOHF said:
Whatever you don't, don't let any T-Mobile idiot try to lie to you saying you need a T-Mobile branded phone for wifi calling. When I was having issues getting this setup, one of the Tier 2 IT techs tried selling that line of bull****.
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I know, I've received that one already. But there's way too much evidence on here and other forms to suggest that it absolutely works with the pixel 2 and can be done. I just need to find someone at T-Mobile who's willing to work on it with me.
If anyone has a contact at T-Mobile who they like, PLEASE let me know.
Would anyone who hasn't already specified please let me know if your phone is a Verizon specific device as opposed to the Google Store Pixel 2 XL? No one has said that their Google version has wifi calling working yet and that is the only thing I can think of.
Thank you!