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Hi, I own Note 3 N900T bought from T-Mobile US and I'm using it in Macedonia with Chainfire's RegionLock Away App on Android 4.3. And now I want to update to Lollipop and do a factory reset but I checked my IMEI and it's Blacklisted. My question is can I unlock my phone with unlock code in Macedonia if I do a factory reset or I need to activate with T-Mobile SIM card?
Thanks in advance
Blacklisted IMEI.... ouch.
Yeah, you will need to have it unlocked somehow. I'm not sure if T-Mobile will do this for you, however. Give them a call.
Also, I thought that blacklisted IMEI's were only devices that people hadn't paid off, or something along those lines. You did in fact buy the device directly from T-Mobile? How long have you owned it now? Did you pay it off?
I only ask for the sake of connecting the pieces here to try and give you the appropriate advice.
411y0ur8453 said:
Blacklisted IMEI.... ouch.
Yeah, you will need to have it unlocked somehow. I'm not sure if T-Mobile will do this for you, however. Give them a call.
Also, I thought that blacklisted IMEI's were only devices that people hadn't paid off, or something along those lines. You did in fact buy the device directly from T-Mobile? How long have you owned it now? Did you pay it off?
I only ask for the sake of connecting the pieces here to try and give you the appropriate advice.
Click to expand...
Click to collapse
I bought it from a guy in the US and maybe he is not paying the bills there, I don't know. I will buy the unlock code from ebay but I don't know if I can insert it after factory reset. Do I need to activate the phone after factory reset?
stavrov said:
I bought it from a guy in the US and maybe he is not paying the bills there, I don't know. I will buy the unlock code from ebay but I don't know if I can insert it after factory reset. Do I need to activate the phone after factory reset?
Click to expand...
Click to collapse
Honestly man, this really sucks. It sounds like he ripped you off.
T-Mobile blacklists IMEI's that are associated with an unpaid balance on a device. They do this to prevent people from getting a discounted phone, then taking it somewhere else.
You will need to call T-Mobile and talk to them about it. Not good. Usually they don't "unlist" them after they have been flagged.
411y0ur8453 said:
Honestly man, this really sucks. It sounds like he ripped you off.
T-Mobile blacklists IMEI's that are associated with an unpaid balance on a device. They do this to prevent people from getting a discounted phone, then taking it somewhere else.
You will need to call T-Mobile and talk to them about it. Not good. Usually they don't "unlist" them after they have been flagged.
Click to expand...
Click to collapse
As I heard you cannot use the phone in the US but you can use it in other countries, but I'm not sure. And now I don't know if I should perform a factory reset, if I need to activate the phone in the US (or with T-Mobile SIM card) I will end up with unusable phone.
stavrov said:
As I heard you cannot use the phone in the US but you can use it in other countries, but I'm not sure. And now I don't know if I should perform a factory reset, if I need to activate the phone in the US (or with T-Mobile SIM card) I will end up with unusable phone.
Click to expand...
Click to collapse
You're confusing a Carrier lock with a Region lock. There is no region lock on the N900T, just carrier lock. You can purchase an unlock code from some place like cellunlocker.net and follow their instructions to unlock and use it with any carrier's sim.
toastido said:
You're confusing a Carrier lock with a Region lock. There is no region lock on the N900T, just carrier lock. You can purchase an unlock code from some place like cellunlocker.net and follow their instructions to unlock and use it with any carrier's sim.
Click to expand...
Click to collapse
So if I purchase an unlock code I can use the phone in my country?
stavrov said:
So if I purchase an unlock code I can use the phone in my country?
Click to expand...
Click to collapse
You should be able to, yes. There is no region lock, only Carrier/SIM lock, so an unlock code should allow it to operate anywhere, and it would be a permanent unlock, so you can factory reset even and not worry about it getting re-locked to tmo usa.
The region lock away app seems to also remove the sim lock, so I don't think you'll need an unlock code...
toastido said:
You should be able to, yes. There is no region lock, only Carrier/SIM lock, so an unlock code should allow it to operate anywhere, and it would be a permanent unlock, so you can factory reset even and not worry about it getting re-locked to tmo usa.
Click to expand...
Click to collapse
I would say this is bad advice.
Why would you purchase anything without first giving them a call and finding out what is going on. IMEI stands for... ready....
INTERNATIONAL mobile equipment identity... not carrier specific. If T-Mobile flags a GSM device for "theft", as in, somebody not paying it off, it is essentially the property of T-Mobile's, and I promise you they have gone through the hoops to protect themselves from a product sales perspective.
It would be simple to give them a call. You should do it, and not spend any more of your money until A) You know why it was blacklisted, B) Know whether or not T-Mobile can fix this problem for you (maybe it was a mistake, but I doubt it), C) You call that idiot back that sold you the phone and find out why he sold you a device that was blacklisted (he knew).
That's all I really can say about it. And I hate to say it, but I think you are going to be SOL man. Sorry.
411y0ur8453 said:
I would say this is bad advice.
Why would you purchase anything without first giving them a call and finding out what is going on. IMEI stands for... ready....
INTERNATIONAL mobile equipment identity... not carrier specific. If T-Mobile flags a GSM device for "theft", as in, somebody not paying it off, it is essentially the property of T-Mobile's, and I promise you they have gone through the hoops to protect themselves from a product sales perspective.
It would be simple to give them a call. You should do it, and not spend any more of your money until A) You know why it was blacklisted, B) Know whether or not T-Mobile can fix this problem for you (maybe it was a mistake, but I doubt it), C) You call that idiot back that sold you the phone and find out why he sold you a device that was blacklisted (he knew).
That's all I really can say about it. And I hate to say it, but I think you are going to be SOL man. Sorry.
Click to expand...
Click to collapse
No, it's not bad advice
It's a widely known FACT that tmo USA and AT&T, who share blacklists) ONLY blacklist within the USA.
OP it's up to you, but based on others experiences (Google is your friend) and KNOWN FACTS, you should be fine
toastido said:
No, it's not bad advice
It's a widely known FACT that tmo USA and AT&T, who share blacklists) ONLY blacklist within the USA.
OP it's up to you, but based on others experiences (Google is your friend) and KNOWN FACTS, you should be fine
Click to expand...
Click to collapse
I would assume that if they had blocked an IMEI, it would be borked indefinitely. If not, good for you OP.
If you have heard of somebody having a blocked IMEI, toastido, and then taking a device to another country and successfully using it, then there is hope for him.
stavrov said:
Hi, I own Note 3 N900T bought from T-Mobile US and I'm using it in Macedonia with Chainfire's RegionLock Away App on Android 4.3. And now I want to update to Lollipop and do a factory reset but I checked my IMEI and it's Blacklisted. My question is can I unlock my phone with unlock code in Macedonia if I do a factory reset or I need to activate with T-Mobile SIM card?
Thanks in advance
Click to expand...
Click to collapse
the chainfire region lock away only works on 4.3... so if you update the phone to Lollipop or any other 4.4, I do believe it won't work for you anymore....
if you get the sim unlock from ebay or anyone else, you can use it anywhere except Tmobile USA...
I do not think tmobile cares enough to feel sorry that you got ripped off, but sometimes, only sometimes, I heard they have pardon 1 or 2 people..
411y0ur8453 said:
I would assume that if they had blocked an IMEI, it would be borked indefinitely. If not, good for you OP.
If you have heard of somebody having a blocked IMEI, toastido, and then taking a device to another country and successfully using it, then there is hope for him.
Click to expand...
Click to collapse
If it's blocked in the USA, then they are borked in the USA indefinitely, but fine outside of it. Now I can't speak for the European Union or Asia, but unless they have been blacklisted in the region they're trying to use it, should be good to go once it's unlocked - add long as its outside the us of a.
In Macedonia they can unlock it for you some small shops not Tmobile stores, it's like $10 and try One the carrier, you got nothing to loose, i srekno. IMEI is only blocked in USA.
Sent from my SM-N900T using XDA Free mobile app
I want to pre-order samsung galaxy s9 and s9 plus for me and for my son. the both phones will be from t-mobile and I have a question. can I unlock them the same day for at&t ? we have a great at&t plan with cheap family calls so I want to use at&t instead t-mobile. I heard that some newest models are hard locked so want to make sure before ordering. thanks
felicioanderson said:
I want to pre-order samsung galaxy s9 and s9 plus for me and for my son. the both phones will be from t-mobile and I have a question. can I unlock them the same day for at&t ? we have a great at&t plan with cheap family calls so I want to use at&t instead t-mobile. I heard that some newest models are hard locked so want to make sure before ordering. thanks
Click to expand...
Click to collapse
It depends on the plan you get from T-Mobile. There is are two things you need to do before trying to unlock it. Once you get your phone check the following:
1. Check your T-Mobile folders if there is the Device Unlock App installed (by default it should be installed on your phone).
2. Check your phone's IMEI in the T-Mobile database by using their service here: https://www.t-mobile.com/verifyIMEI.aspx
If your phones have the app and are not blocked it means that they are eligible, so you should be able to unlock them and even use a service like here: https://www.unlockunit.com/unlock-samsung-galaxy-s9-062472
hi, what is the difference between SM-G9650, SM-G965S, SM-G965K, SM-G965L, SM-G9658, SM-G9659, SM-G965U, SM-G965W, SM-G965P, SM-G965T, SM-G965V, SM-G965A, SM-G9600, SM-G960S, SM-G960K, SM-G960L, SM-G9608, SM-G9609, SM-G960U, SM-G960W, SM-G960P, SM-G960T, SM-G960V, SM-G960A, SM-G965F, SM-G960F, SM-G965FD, SM-G960FD, SM-G965N, SM-G960N, SM-G960R, SM-G960R4, SM-G960R6, SM-G960R7, SM-G960T1, SM-G960W8, SM-G965AZ, SM-G965D, SM-G965J, SM-G965L, SM-G965K, SM-G965W8 for sim unlocking ? which one is easier to unlock?
As a policy, the device can be unlocked with the T-Mobile Device Unlock app 40 days after you activate the device for the first time and if the device is paid in full. To activate the device, the SIM card must be inserted into the phone and be active in the device for 72 hours for it to register in T-Mobile's system.
If the device is not paid in full or if you do not want to wait the full 40 days, you can pay for the device to be unlocked remotely through Android SIM Unlock or similar websites. http://www.androidsimunlock.com/phone-unlocking-service/tmobile-device-unlock-app-official-unlock/
Just make sure you're choosing the Device Unlock service since a standard SIM unlock service will not work since you are not able to insert a SIM unlock code into the phone.
Hi guys, If I buy an s9 at&t will I be able to unlock it? I want to use the $150 discount and just unlock it
Giskardors said:
Hi guys, If I buy an s9 at&t will I be able to unlock it? I want to use the $150 discount and just unlock it
Click to expand...
Click to collapse
Same.
What is the proper procedure to unlock an att s9 to use with another carrier?
The process is basically the same as any other smartphone. Buy an unlock code (this should work for you http://www.androidsimunlock.com/unlock-phone/samsung/galaxy-s9/), insert a SIM card from another service provider, this will prompt the SIM unlock screen, enter the code your purchased and the phone will be unlocked.
wait for few days. some developer will develop customer rome for samsung galaxy s9 then root your mobile and flash it and you mobile will be unlocked. s8 custom rom are available.
SamKey.Info supported directly unlock via usb cable !
felicioanderson said:
I want to pre-order samsung galaxy s9 and s9 plus for me and for my son. the both phones will be from t-mobile and I have a question. can I unlock them the same day for at&t ? we have a great at&t plan with cheap family calls so I want to use at&t instead t-mobile. I heard that some newest models are hard locked so want to make sure before ordering. thanks
Click to expand...
Click to collapse
If you want to use AT&T Network on your Phone then why want to buy T-Mobile, Anyways its upto your choice. after doing some research on different forums I found that you can Unlock your S9 and S9+ by using unlock code. One of my friend recently got Samsung Galaxy S9+ Unlocked by Using the Code Provided by SafeUnlockCode.
You can use following visit their site and submit your request and get a unlock code for your device as well. I will add direct links to S9 and S9+ page so you will not have to spend time on searching.
Galaxy S9 Network Unlock Code
Galaxy S9+ Network Unlock Code
Best of Luck
it's my pleasure to help you, please check my signature
Don't waste money on this website it's a scam i tried and my phone is still sim locked
T-Mobile S9+
So I purchased this phone from T-Mobile, and tried to switch to sprint. I had it unlocked but they still couldn't pry the phone. It seemed to have only unlocked it to AT&T. Has anyone else home through this or know how to fix this issue?
You can get any S9 or S9+ variant unlocked through Ebay including Sprint:
https://m.ebay.com/itm/SPRINT-SAMSU...?_trksid=p3984.m1561.l2649&_mwBanner=1&_rdt=1
Also can do Bad IMEI devices also. Look through items for other carriers. 100%guarantee.
Sent from my SM-G955U1 using Tapatalk
adrianomiscuzi said:
my son want to buy samsung s9 us cellular phone on craigslist so my question is: can I unlock us cellular cdma s9 phone for switching to any gsm carrier like AT&T, T-Mobile, Cricket, MetroPCS, Straight Talk etc ?
Click to expand...
Click to collapse
Be very careful that it has a clean IMEI. If it's a stolen phone then you have a nice expensive paperweight.
You really want someone to do a search for you?
http://www.lmgtfy.com/?q=T-Mobile+apn+settings
Tel864 said:
You really want someone to do a search for you?
http://www.lmgtfy.com/?q=T-Mobile+apn+settings
Click to expand...
Click to collapse
lol yeah looks like it - Wondering how they managed to find this thread ??
Sent from my Galaxy S9+ using XDA Labs
felicioanderson said:
I want to pre-order samsung galaxy s9 and s9 plus for me and for my son. the both phones will be from t-mobile and I have a question. can I unlock them the same day for at&t ? we have a great at&t plan with cheap family calls so I want to use at&t instead t-mobile. I heard that some newest models are hard locked so want to make sure before ordering. thanks
Click to expand...
Click to collapse
If your buy your Samsung galaxy S9 or S9 plus from t-mobile and want to use at&t after unlocking, then you have to use the t-mobile device unlock app to unlock your phone. This is the only option to unlock your t-mobile Samsung S9 or S9+. Only phones purchased from other than t-mobile or metropcs usa can be unlocked using unlock code.
You need open the t-mobile device unlock app and select the permanent unlock option to proceed. you will get unlock successful message and it is unlocked. if you are getting the message "Unlock Failed: This mobile wireless device is not eligible for unlock. For Device Unlock eligibility details, please go online or contact Customer Care." then you have to submit your request for unlocking to any third party unlocking service.
You can can use the below links to submit your request to unlock your Samsung galaxy S9 or S9+ through t-mobile device unlock app
unlock samsung galaxy s9
unlock samsung galaxu s9+
https://www.samsungsimunlock.com/sam...y-s9.htm#model service didn't work for t-mobile.. got the successful unlock message but didn't work with at&t sim.. waste of $13
jamesblunt211 said:
can I use sim unlock code to unlock sprint s9 phone with 'blacklisted' IMEI?
Click to expand...
Click to collapse
Doubt that you will get very far with a Blacklisted IMEI...
Do you know why it's Blacklisted?
Sent from my SM-G965W ??
Hi everyone, I'm new to xda forum and i don't know if this is the right section for this topic. I purchased two brand new sprint s9 phones at a very good price on ebay due to them being bad esn from unpaid bills , i always purchased bad esn phones and unlocked them to use outside the usa at about 10-15$ per phone via remote unlock. So i made this foolish mistake of not checking first if they could get unlocked for a cheap price like i used to do on my previous s8 and note 8 both from sprint ... now i got 2 brand new phones locked to sprint and as far as I've researched on the internet the only options to unlock them are some guys on ebay that demand minimum 150$ per unlock .... however i don't know of someone who had any success with their services ... 150$ for a unlock is a lot of money but it's still better than having 2 unusable smartphones... any news or any info regarding this topic is much appreciated... should i wait a few more weeks for a new unlocking method ? Anyone has had succes with the ebay unlocking services ? Please help me guys !
Thread re opened
Cheapest i find is imeigurus at 100usd. Even that is exorbitant. Even i have a s9 but i don't want to spend 100.
If anyone has a cheaper option, please post.
New unlock s9 plus
Hello to every one, in chinera beta test its able to.unlock for 89 credits,wich is equivalent to 10usd, i would lpve to try it but in my country i can't use paypal if any one could try or help.me remotly i would be super great.
maxx1990 said:
Hello to every one, in chinera beta test its able to.unlock for 89 credits,wich is equivalent to 10usd, i would lpve to try it but in my country i can't use paypal if any one could try or help.me remotly i would be super great.
Click to expand...
Click to collapse
Yeah but you still need to have a licence.. just credits are not enough. Wait a few days.. eBay will have the unlocks under 20usd soon (now at 43.. it was $200)
I had my T-Mobile S9 unlocked by swiftunlocks .
So the implication is that these phones were stolen at one point?
Because if they weren't, you can ask sprint to unlock them. Depending on the circumstances, they might charge a fee.
Nye-uhls said:
So the implication is that these phones were stolen at one point?
Because if they weren't, you can ask sprint to unlock them. Depending on the circumstances, they might charge a fee.
Click to expand...
Click to collapse
Stolen? Technically yes. Really stolen most likely not. I think these are phones that people signed up for promotions Buy 1 get 1 Free, they get the phone and then sell it. The pearson may even be paying the finance bill for the first phone and just getting the credit for the second, while pocketing the $400 from ebay. So Technically the phone belongs to Sprint until the full bill credits pay it off. But no one got their phone snatched. Maybe a few lost phones make it to ebay.
nimms said:
Yeah but you still need to have a licence.. just credits are not enough. Wait a few days.. eBay will have the unlocks under 20usd soon (now at 43.. it was $200)
Click to expand...
Click to collapse
Which one is most trusted on ebay? I can see now there so many services providing sprint s9 plus unlock. Did anyone try any of ebay sprint unlock service for s9 plus?
[email protected] said:
Which one is most trusted on ebay? I can see now there so many services providing sprint s9 plus unlock. Did anyone try any of ebay sprint unlock service for s9 plus?
Click to expand...
Click to collapse
I got mine done by reliance unlocks.. they are new to ebay but during chatting he said his website is up since 13yrs or so..
After buying.. start chatting on his website, don't wait for him to msg you (if you want it faster)
UnlockBoot team unlocked my Sprint S9 in less than 10 min. I'm using it now with T-mobile SIM. I recommend you to use them.
spopovvv said:
UnlockBoot team unlocked my Sprint S9 in less than 10 min. I'm using it now with T-mobile SIM. I recommend you to use them.
Click to expand...
Click to collapse
Are they on ebay? Or do they unlock Sprint as well? I dint find them on ebay
[email protected] said:
Are they on ebay? Or do they unlock Sprint as well? I dint find them on ebay
Click to expand...
Click to collapse
There are so many sellers.. once it was 200usd.. Now all are doing around 20usd.
https://rover.ebay.com/rover/0/0/0?mpre=https://www.ebay.com/ulk/itm/253862596355
Reliance unlocks at 20usd
Some start at 18.5 too. Look at their feedback and purchase.
I used SamKey to unlock my Sprint S9....found a cheap website that gave me 3 credits for $18 and after 3 hours, my baby was unlocked. Waited til ver. 3 baseband update of the G960U1 (which was just two weeks away at the time lol) to be pushed out, and since then, I have VoLTE, a steadier LTE connection period with MetroPCS, and she feels a lot lighter on the OS. With more RAM available. I love this phone, even though there is no root for us Snappies based phones lol.
i used this seller https://feedback.ebay.co.uk/ws/eBayISAPI.dll?ViewFeedback2&userid=mulenkachi, their website is gsmzambia i believe
[email protected] said:
Are they on ebay? Or do they unlock Sprint as well? I dint find them on ebay
Click to expand...
Click to collapse
No, this is a website.
I unlocked sprint s9 plus using the remote unlock. Now I am not receiving updates via OTA. Will unlocking the phone break the OTA updates. Is there any way to manually flash the updates.?
DarkDragon29 said:
I unlocked sprint s9 plus using the remote unlock. Now I am not receiving updates via OTA. Will unlocking the phone break the OTA updates. Is there any way to manually flash the updates.?
Click to expand...
Click to collapse
Do you receive any error message when you try to update it
jamiedoe said:
Do you receive any error message when you try to update it
Click to expand...
Click to collapse
It just says Already in latest version. But I know for sure that before unlocking there was an update pending for the November security patches. But after unlocking it shows October security patches are the latest.
Can anyone with sprint s9+ confirm which is the latest version of security patches. Thanks in advance.
jamiedoe said:
i used this seller https://feedback.ebay.co.uk/ws/eBayISAPI.dll?ViewFeedback2&userid=gsmzambia, their website is gsmzambia i believe
Click to expand...
Click to collapse
Thank you soooooo much, you saved my life. I didnt find them on ebay, but i just searched that name on google and i found them. They even helped me to flash the Unbranded/unlocked firmware.
Hi guys, I want to pre-order Samsung Galaxy Note 10 or Note10+ phone from carrier and unlock it for my local sim card. I'm trying to find the best variant for me, but I have noticed that there are a lot of different variants of this phone. Which one is the best choice for sim unlocking purposes or they have the same baseband hardware? Also I heard that some of them may be hard locked by carrier.
SM-N975F; SM-N975F/DS; SM-N975U; SM-N975U1; SM-N975W; SM-N9750/DS; SM-N975N; SM-N971U; SM-N971N; SM-N970F; SM-N970F/DS; SM-N970U; SM-N970U1; SM-N970W; SM-N9700/DS; SM-N970N; SM-N976F; SM-N976U; SM-N976N
Thanks
just a heads up.. new security is no joke.. i used an AT binary and ran a few commands on a n976v and it killed my imei completely.. i assume if u dont kno wat ur doin dont try urself as it seems a few wrong commands and ur done for
elliwigy said:
just a heads up.. new security is no joke.. i used an AT binary and ran a few commands on a n976v and it killed my imei completely.. i assume if u dont kno wat ur doin dont try urself as it seems a few wrong commands and ur done for
Click to expand...
Click to collapse
DOH! Can you get it fixed? Samsung warranty?
Mr. Orange 645 said:
DOH! Can you get it fixed? Samsung warranty?
Click to expand...
Click to collapse
i already got it replaced with a brand new one since it was still within the satisfaction guarantee
Sent from my SM-N976V using Tapatalk
elliwigy said:
i already got it replaced with a brand new one since it was still within the satisfaction guarantee
Sent from my SM-N976V using Tapatalk
Click to expand...
Click to collapse
Good deal! Bet you were sweating it for a minute.
This whole thread looks like a scam. Users with only a few posts, posting huge amounts of text with various model number etc. Then linking to a website.
Stinks of a scam to me guys. I'm reporting it.
vinokirk said:
This whole thread looks like a scam. Users with only a few posts, posting huge amounts of text with various model number etc. Then linking to a website.
Stinks of a scam to me guys. I'm reporting it.
Click to expand...
Click to collapse
the op was simply trying to ask what model he should buy that he can unlock and use with his local carrier... whats wrong with that?
Hi guys, can someone please explain how to enter sim unlock code? my note10+ us cellular phone does not ask for code for some reason(
I have made wipe, cache and dalvik cache cleaning but the problem still there.
how to activate pop up menu for entering code?
thnx
angelorodriguez said:
Hi guys, can someone please explain how to enter sim unlock code? my note10+ us cellular phone does not ask for code for some reason(
I have made wipe, cache and dalvik cache cleaning but the problem still there.
how to activate pop up menu for entering code?
thnx
Click to expand...
Click to collapse
u sure it needs one? whats us cellulars device unlock policy
elliwigy said:
u sure it needs one? whats us cellulars device unlock policy
Click to expand...
Click to collapse
it's so diffictult unfortunately, so I'm searching for other way
us cellular policy:
Eligibility
For devices capable of being unlocked, what are the eligibility requirements that need to be satisfied before a device may be unlocked?
The requesting party:
Must have an active account with U.S. Cellular or
Is a former customer who has fulfilled all financial obligations to U.S. Cellular or
Is an individual owner of an eligible device
Prepaid customers may have a pre-paid device unlocked any time after 12 months from the first activation of the device sought to be unlocked on the U.S. Cellular network
U.S. Cellular will not unlock devices that are lost, stolen or obtained fraudulently.
U.S. Cellular cannot unlock devices that have not been sold or provided by U.S. Cellular.
Due to compatibility, differences in technology, obsolescence and/or hardware/software limitations:
U.S. Cellular may not be able to unlock a device.
U.S. Cellular cannot guarantee that an unlocked device will operate on another carrier’s network and/or perform as it would on the U.S. Cellular network
Military Personal may have the device assigned to their account unlocked upon presentment of deployment papers for locations outside of the U.S. Cellular operating areas such as overseas provided the account has no past due balance.
angelorodriguez said:
it's so diffictult unfortunately, so I'm searching for other way
us cellular policy:
Eligibility
For devices capable of being unlocked, what are the eligibility requirements that need to be satisfied before a device may be unlocked?
The requesting party:
Must have an active account with U.S. Cellular or
Is a former customer who has fulfilled all financial obligations to U.S. Cellular or
Is an individual owner of an eligible device
Prepaid customers may have a pre-paid device unlocked any time after 12 months from the first activation of the device sought to be unlocked on the U.S. Cellular network
U.S. Cellular will not unlock devices that are lost, stolen or obtained fraudulently.
U.S. Cellular cannot unlock devices that have not been sold or provided by U.S. Cellular.
Due to compatibility, differences in technology, obsolescence and/or hardware/software limitations:
U.S. Cellular may not be able to unlock a device.
U.S. Cellular cannot guarantee that an unlocked device will operate on another carrierâ€[emoji769]s network and/or perform as it would on the U.S. Cellular network
Military Personal may have the device assigned to their account unlocked upon presentment of deployment papers for locations outside of the U.S. Cellular operating areas such as overseas provided the account has no past due balance.
Click to expand...
Click to collapse
i used to work for us cellular years ago and at the time their 4g lte devices were already unlocked.. unless they changed it since then..
Sent from my SM-G975U using Tapatalk
elliwigy said:
i used to work for us cellular years ago and at the time their 4g lte devices were already unlocked.. unless they changed it since then..
Sent from my SM-G975U using Tapatalk
Click to expand...
Click to collapse
at this moment it's really difficult to get sim unlock directly from us cellular because they have changed sim unlokcing policy(
I own us cellular phone as well and will search for third party service
antonyrufbago said:
I have tried to get unlock code for my note 10+ directly from Sprint support but they refused without any explanation why( any suggestions?
Click to expand...
Click to collapse
One possible explanation could be "I'm going to England on vacation and want to use a local SIM card for service while I'm there."
antonyrufbago said:
I have tried to get unlock code for my note 10+ directly from Sprint support but they refused without any explanation why( any suggestions?
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I will second guyd's recommendation. The reason in your case might be you haven't had an account long enough, or the phone long enough with the account you have, or something along those lines. I remember a carrier I was on (AT&T or Tmobile) used to have a 6 month period if on a prepaid account, or similar restrictions. But I actually got the code sooner than that just by asking. But I think I was maybe 3 months into the period on a long standing account where I hadn't had any other phones unlocked.
But the way people used to try to get around that was by making the request related to international traveling. But it wasn't 100%. Some people would try a few times before it working.
I also think people reported that using chat worked better than calling, or the other way around.
they all liars, i tried unlock my phone i paid $13 After 25 hours they send me code did not work at all and now im trying get money back
antonyrufbago said:
I have tried to get unlock code for my note 10+ directly from Sprint support but they refused without any explanation why( any suggestions?
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you cant just call in and get a unlock code lol... the sprint department i work in is customer account services which handles all those calls.. Sprint along with every other carrier sees device unlocking as achurn clue since typically people want to unlock to use their phones on another carrier sothey give themselves that "last chance" to save a customer.
with that being said, no one u can talk to over the phone at sprint has the ability to unlock phones... they create a case which goes to a dedicated back office team that goes and unlocks it on the back end.
They will notify you via whichever means you requested when the case is created. It typically will take 1 to 3 business days unless they are backlogged at which point it can take up to 5 business days.
This is all of course assuming you meet the requirements which typically means device is fully paid off, phone has been active on Sprint at least 50 days (i think its 50 if i can recall) and account is in good standing i.e. not in collections or suspended for non pay etc etc.
Its done on the backend servers so usually just need the phone to b turned on and connected to the internet. I believe they also send you a code.
All they can do over the phone is create the case and check in the system if its unlocked or not.
guyd said:
One possible explanation could be "I'm going to England on vacation and want to use a local SIM card for service while I'm there."
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tgen they will only submit a request for intl sim unlock and not domestic lol
serhioalmadarez said:
Sprint support is really sucks( I have sent a numerous messages as well but they responding with canned messages and reffering to their horrible policy:
Sprint Postpaid Devices
Sprint will unlock a device from Sprint's network under the following circumstances:
The device is SIM Unlock capable
The device must be or have been active on the Sprint network for a minimum of 50 days
Any associated Service Agreement (or any Minimum Service Term, where applicable), Installment Billing Agreement, or Lease Agreement has been fulfilled including, but not limited to, payment in full of any applicable: 1) early termination fees, 2) accelerated installment or lease payments, and/or 3) end-of-lease purchase options. Because leased devices are not owned by the user, the end of lease purchase option must be exercised and paid in full before the SIM unlock is completed.
The associated account is in good standing
The device has not been reported as lost or stolen, associated with fraudulent activity, or otherwise flagged as ineligible to be unlocked
For SIM unlock-capable devices (generally most devices launched after February 2015), Sprint will automatically unlock postpaid devices when they becomes eligible.
Sprint Forward Devices
Sprint Prepaid will assist with unlocking a Sprint Forward device under the following circumstances:
The device has not been reported as lost or stolen or otherwise flagged as ineligible to be unlocked.
The device has been active on the associated account for at least 12 months with the account active at that time.
Sprint Forward customers must contact Customer Care to request that their device be unlocked. If you believe you meet the above requirements and would like to request that your SIM unlock-capable device be unlocked, contact Sprint Prepaid Customer Care.
I think I will search for unlocking solution online
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i think that rep did a great job explaining the exact policy in detail which is more than what most get.
If you a gripe its not the reps fault, they are just doing their job and adhering to Sprints policies and procedures.
sanchezpersetto said:
I called them yesterday five times. After a lot of discussion about why I wanted to leave Sprint she provided me "domestic" unlock codes but told me they would not work on any US network. According to Sprint's information on their legal site she is right. At the 2nd paragraph in the top section “Unlock your Sprint device” and the 5th paragraph under the “Unlocking FAQs”. I’m so frustrated with the hassle and finger pointing from Sprint. After the law passed last summer I'm not sure how they can make their software where it stops the phone from working on another network? The are basically spinning the law language and saying that “Sprint has no technological process available to do this”! Well come UP WITH A PROCESS SPRINT!!! I’m hating them more by the minute.
According to Samsung today they say they have nothing to do with it and it is totally up to Sprint. Sprints says it is the way their phones were manufactured to work for them by Samsung. Is this all just BS to keep you from leaving Sprint?
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i assume the code they provided is probably an msl code or somethin that doesnt fully unlock the device.. im suprised they did that for you, you should be greatful lol
bianciadellino said:
In my opinion it is all a shame on Sprint's part. They have internal policy that keeps them from contacting Samsung to actually unlock the phones. So if you meet all of their criteria and they will give you a code. That makes it look like to the press and FCC they are complying voluntarily but actually refuse to let Samsung unlock your Note10 for domestic use. The reason I believe this is how it would work is that no competing carrier can enter the 8 digit code on your Note10 screen. That method with placing the code is exactly the way sprint does it when you need an international unlock to use it in Europe or other countries!!!! They have instructed Samsung to only allow it to unlock for foreign carriers yet they say on their legal page..."Sprint has no technological process available to do this" while they appear to by complying with the FCC directive. I just really love this statement on the legal page referenced above "Even if unlocked, Sprint devices will not necessarily work on another carrier's network." NO THEY WON'T WORK BECAUSE SPRINT WON'T LET THEM WORK!!! How stupid do they think American customers are? I guess pretty stupid since they are getting away with it. Shame on you, Sprint
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Really? lol i mean i dont have sprint for coverage reasons but you make it spund like theyre the only company with policies like this.
How do you think myself and other big red users feel when they implemented their new unlock policies? Verizon requires the phone to be activated on the verizon network then you must wait 2 months for an unlock regardless (unless military or govt) and they originally had an agreement with the fcc but managed to get out if it early.
I reiterate Sprint does not have the means to fully sim unlock a device on the spot but do have a means to generate an msl code or other unlock code but as youre aware its a way to fully unlock the device.
And its also a fact that just bcuz a phone gets unlocked doesnt mean itll work everywhere, this is with any device with any company. Sprint cannot guarantee someone elses network lol. If you choose to leave a d tale ur phone why would they guarantee it? They wouldve been dead in the water lol
Hello there. I would love if someone can help me with a problem that i have. I bought a samsung s22 in the US and the phone is locked to use only on T-Mobile. Unfortunately as i don't live in the US i can't unlock the phone using the T mobile procedure. Do you know if there's a way to unlock the by using a different firmware or paid service (reliable).
SabSyro! said:
Hello there. I would love if someone can help me with a problem that i have. I bought a samsung s22 in the US and the phone is locked to use only on T-Mobile. Unfortunately as i don't live in the US i can't unlock the phone using the T mobile procedure. Do you know if there's a way to unlock the by using a different firmware or paid service (reliable).
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Yes, an experienced professional 3rd party business can do it. It's extremely expensive though - around $200 US
As of today I'm carrier unlocked just by asking a t force member that I'll be in Europe and her for the next yr or so, I didn't expect her to whitelist so easily especially since I just upgraded to the s22 plus 2 months ago with 3 lines but she gave me no hassle about it I got lucky I guess and I do know how to speak to people and be honest. I went to support and chatted with her that's it 20 mins went by and permanently unlocked T-mobile carrier
SabSyro! said:
Hello there. I would love if someone can help me with a problem that i have. I bought a samsung s22 in the US and the phone is locked to use only on T-Mobile. Unfortunately as i don't live in the US i can't unlock the phone using the T mobile procedure. Do you know if there's a way to unlock the by using a different firmware or paid service (reliable).
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I have the same issue on a Samsung s10e and I'm still looking for solutions.
Were you able to find one to unlock your phone?
panchoyamut said:
I have the same issue on a Samsung s10e and I'm still looking for solutions.
Were you able to find one to unlock your phone?
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What country and network is it originally from?
iBowToAndroid said:
What country and network is it originally from?
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based on the imei # it's from the united states and sprint\t-mobile carrier.
I hard reset the device. i was able to get a signal and use the device. but when i restarted the device it went back to showing "invalid sim" and no longer connected to mobile network.
any suggestions?
panchoyamut said:
based on the imei # it's from the united states and sprint\t-mobile carrier.
I hard reset the device. i was able to get a signal and use the device. but when i restarted the device it went back to showing "invalid sim" and no longer connected to mobile network.
any suggestions?
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Assuming that you don't meet T-Mobile's requirements in order for them to unlock it for you, you'll need to get a professional 3rd party company to do it
iBowToAndroid said:
Assuming that you don't meet T-Mobile's requirements in order for them to unlock it for you, you'll need to get a professional 3rd party company to do it
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already went with Tmobile's chat support..they are useless..
what's a 3rd party company you can suggest?
panchoyamut said:
already went with Tmobile's chat support..they are useless..
what's a 3rd party company you can suggest?
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I'll PM you since the mods frown upon public discussion of paid services
iBowToAndroid said:
I'll PM you since the mods frown upon public discussion of paid services
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understood..i'll wait for ur message..