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I've had this issue happen a few times, so I disregarded it, but just a few minutes ago it happened 3 times in a row. Here is what happens:
I'm in the middle of a phone call, and suddenly I hear a beep, and I look at the phone and the call was disconnected (I'm back on the 'Phone' screen). I then realize that the phone becomes unresponsive (the screen doesn't respond, same thing goes for the Home/Menu/Back/Search buttons).
The only thing I can do is press the top 'Off/Lock' button to shut off the screen, then press it again, and everything goes back to normal.
This happened 3 times within 5 minutes.
Is anyone else experiencing this problem? If so, any advice/solutions?
My 30-day purchase window is up in about a week, so I'd like to get this resolved before then to avoid any headaches.
Thanks in advance.
Have you loaded any apps? Modified the phone at all?
I've never seen this type of behaviour before.
Thanks for the reply. No, I haven't rooted it, or loaded custom time or anything. The only thing I've done is just download/install some Apps from the Android Market, that's it.
What do you all think I should do?
*bump*
I think I may have fixed the issue -- I had the Google Voice installed on my phone, and when I uninstalled it, I haven't had the problem since (it's been about 3 days).
Has anyone else experienced any stability issues or glitches using the Google Voice app?
My mom has been having this issue with her stock 2.1 Inc... She says the screen suddenly stops working and all that will work is the power button and volume rocker. Says it usually happens mid call.
PS. she doesn't have google voice. And google voice doesn't cause this issue on my Inc.
Yeah, it just happened to me again, and I don't have Google Voice installed, so that's not the culprit.
Is anyone else having this problem? Please let us know in this thread - I am going to swap the phone out tonight at my local Verizon store.
It happens to me frequently. Before and after I rooted. Let me know what Verizon does about it.
Sent from my Incredible.
I got the phone replaced at the Verizon store a couple of days ago, and I have yet to see the problem. However, ill keep a close eye out and will post another update in the next several days.
Sent from my ADR6300 using XDA App
hi guys, i got a d855 and i have some issues which i think they may be stock rom's bugs and i d like to hear your opinion. I have the latest ota V10h-EUR-XX btw.
1) Every time i restart it appears in the notification panel the "voice mate" shortcut. I remove it using the edit at far right but still it reappears every time i reboot the phone.
2) Sometimes after an unanswered call or message the screen turns on as usual but it doesnt turn off. Ofc i ve selected to shut off at 30 seconds from the settings. Even if i change the settings to like 15 seconds the screen still wont turn off unless i manually lock it. This problem fixes if i restart the phone.
3) Every time i boot my phone i get this message: "unfortunately the process com.google.process.gapps has stopped"
So is there someone else who experiences these kind of issues?
wow, these 3 bugs are new to me. haven't experienced any of those at all.
I'm on V10J global though.
You're having permissions issues.
I'd bet my left testicle that a fresh flash back to stock will fix all 3 of your issues.
+1 on the voice mate .. irritating ~
I've encountered the screen on issue - although not only did the screen stay on after a missed call, the phone also became and remained completely non-responding, no screen input registered. Had to reboot manually. It happened only once in 3 weeks though.
I've been reading through the previous threads and I'm still confused if the issue is hardware or software related. I have the AUO panel and have broken swipes, and times where I can't scroll properly. This has been going on a couple months now and it's getting on my last nerve since it's frequently happening when I need my phone to work properly. All this time I assumed it was software but a couple threads mentioned it was hardware. Trouble is, some people with the JDI screen also have issues so I don't understand. My question is, has anyone ruled out software by flashing an AOSP rom? I'd rather not send this to Sony if at all possible since they don't cross ship and I'd be without a phone.
I have rarely an issue with the touch screen, when swipe up or down, it doesn't swipe it acts like I've just touched (clicked) once the display. I think it is a software issue, because in my case, if I turn off the display wait for 2-3 seconds and turn it on, it works with no problems.
Can you point me please to other threads that have this issue in discuss?
Thank you!
Have you removed the asf from the screen and placed an actual screen protector on it? I found that this really helped with the weird screen issues.
I have a screen protector over the ASF. But that has nothing to do with my issue, because, like I said, when I turn the display off, wait 3 seconds, and on again everything is working normally.
vibecatalin said:
I have a screen protector over the ASF. But that has nothing to do with my issue, because, like I said, when I turn the display off, wait 3 seconds, and on again everything is working normally.
Click to expand...
Click to collapse
Yeah, I reboot usually and the issue temporarily goes away. Then it will come back a day or two later. I'm afraid to remove the ASF because I've read some issues with goes touches even with a screen protector. I just want the issue to be fixed... I was thinking of flashing a AOSP rom but wanted to see if anyone with that ROM had any trouble or not. Maybe the L update in January will fix things.
Here are the resources I've read on this issue:
http://talk.sonymobile.com/t5/Xperia-Z1-Compact/Touchscreen-loosing-touch-issue/td-p/580111
http://johnhaller.com/blog/2014-03-06--sony-xperia-z1-z1s-touch-screen-issue
http://forum.xda-developers.com/showthread.php?t=2770293
I have rarely that issue, like I said I just turn off the screen, and after 2-3 seconds turn it on and it's gone. I'm sure this is a software related issue.
If it helps at all, I never had the issue in the two weeks I tried an aosp rom. However the camera and battery life were a bit lacking so I'm back on a stock rom.
I haven't have the issue too in the past weeks, I've wiping cache and dalvik cache pretty often , because I've installed some system apps. Anyway I will really want to know the cause of this
L.E. I'm still on stock firmware.
L.E. 2 : The Glove mode function, in the Settings-Display menu has an application or something? Has a file redirected to it? Is there in the phone's system a file than can be edited or deleted or something for the glove mode function? Maybe we will find answers there.
I'm not sure that I've made myself understood with the question.
Has anyone else been experiencing random applications opening on the device after the Oreo Update? I have the VZW Varient so i dont know if that makes a difference but im interested to know others feedback
I'm on T-Mobile variant as well as on oreo and have not had such an issue. Which applications have been doing such things?
i've got the similar issue for my z2f EU (xt1789-06) and i'n with 7.1.1
app: amazon, yahoo auction JP, chrome
Hmm..I did notice a couple apps do that..
FragmentedLogik said:
Has anyone else been experiencing random applications opening on the device after the Oreo Update? I have the VZW Varient so i dont know if that makes a difference but im interested to know others feedback
Click to expand...
Click to collapse
I've noticed it a few times. Nothing consistent. Probably just the Chinese government making tiny mistakes
Randon apps
Yes im experiencing the same problem with apps just opening over the top of what ever your doing. Apps that I haven't used in awhile. Would love to find out what is causing it
I don't have that issue. The application manager will opens temporarily when device reboots. The only bug I have found is that if I try to disable the amazon app my phone instantly reboots.
Sent from my Moto Z (2) using Tapatalk
I am on Sprint and have used this phone since Sept and never have experienced this, not even on Oreo since I updated on Tuesday.
just to add my two cents. I was having this problem. Turned off Moto voice security and I haven't seen this happen again.
I've got it too, can't figure it out. I'll have to try your suggestion JAWheat411, thanks!
Warning for those who are experiencing it: this bug has the capability to bypass screen locks. Opened up an app today that completely bypassed it. Interrupted my Spotify while at work and saw that app open instead. And I am sure that I locked my phone since I leave it on my toolbox, and don't want all my co-workers in my business.
I'm also having this very same problem. I will also try disabling Moto voice security and see if that rectifies the issue. I will report back in about 2 days.
3165dwayne said:
I'm also having this very same problem. I will also try disabling Moto voice security and see if that rectifies the issue. I will report back in about 2 days.
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Click to collapse
lol, I'm late. I still have the problem. It's very random and hasn't been happening as frequently but it still happens.
Same on my Note 8. Very frustrating.
rcbass said:
Yes im experiencing the same problem with apps just opening over the top of what ever your doing. Apps that I haven't used in awhile. Would love to find out what is causing it
Click to expand...
Click to collapse
This is exactly what is happening to my Galaxy S7 edge since the Oreo update. And it goes right past the lockscreen and my security. My phone is always locked, yet I find I've send a nonsense text, or pocket dialed someone, or that a gibberish email is half-composed, or that my calendar is open and a new nonsense event is half-entered. Somehow Oreo is doing all sorts of screen taps, or allowing my phone to wake up and let the pocket do that. And I have enabled the thing about disable touch when in pocket, and I've shut down smart unlock, but that hasn't made a bit of difference.
This problem is happening with my recently bought Moto Z2 Force. It started out random, but then became pretty consistent. I tried disabling the Moto actions (voice command, voice unlock and one button nav) but the problem kept happening afterwards too and became consistent.
It even opened outlook and managed to delete an important email from my boss that I hadn't read yet! Had I not been looking at my phone while it happened, I would have had one unhappy boss.
Even after unlocking the phone, it would just try random unlock codes for a while and eventually lock out the screen for 30 seconds, and then try again. Wouldn't even let me restart the phone. After struggling for more than 2 hours, I was finally able to restart in safe mode and the problem seemed to stop in safe mode. I disabled Moto actions app, deleted data from that app, and also just to be safe removed the HDR+ cam app that I ported. Planning to monitor for a couple of days and see what happens.
This sh!t is just bonkers!
i've been facing touch issues for the last 3/4 months...
it's very annoying..sometimes lock and unlock makes it normals...but after like 10 minutes i t happens again..i looked up in the sony xperia sites and some people were also complaining about the issue but no reply from sony officials.i thought it was a software problem as some of the other consumers also have this touch issue so i decided to go back to oreo from the latest update..
but the problem stills exists even after flashing back to oreo.
anyone have any idea about this issue?
You wrote quite a few words, but you failed to describe the issue itself.
So, what is the problem?
MichaelMeier said:
You wrote quite a few words, but you failed to describe the issue itself.
So, what is the problem?
Click to expand...
Click to collapse
suppose i'm playing games for around 10 minutes
suddenly if i touch in the middle of the creen it registers at the corner
if i touchat corner it registers elsewhere
when i close the game and swipe on menu
it pulls down the notification bar
even closing the game becomes hard as it continuously registering falut touches
murshed.hasan said:
suppose i'm playing games for around 10 minutes
suddenly if i touch in the middle of the creen it registers at the corner
if i touchat corner it registers elsewhere
when i close the game and swipe on menu
it pulls down the notification bar
even closing the game becomes hard as it continuously registering falut touches
Click to expand...
Click to collapse
Maybe hardware damage?
Maybe heat?
murshed.hasan said:
suppose i'm playing games for around 10 minutes
suddenly if i touch in the middle of the creen it registers at the corner
if i touchat corner it registers elsewhere
when i close the game and swipe on menu
it pulls down the notification bar
even closing the game becomes hard as it continuously registering falut touches
Click to expand...
Click to collapse
I have experienced these same issues from time to time. I don't have a fix for it other than to restart your phone. That seems to fix the problem for a while.
One other thing I have done is to just close out of everything, lock the screen then rub it against my shirt to clean the screen a bit. These aren't very scientific approaches but it does seem to work in my case.
SludgeFactory said:
I have experienced these same issues from time to time. I don't have a fix for it other than to restart your phone. That seems to fix the problem for a while.
One other thing I have done is to just close out of everything, lock the screen then rub it against my shirt to clean the screen a bit. These aren't very scientific approaches but it does seem to work in my case.
Click to expand...
Click to collapse
i do the exact same thing.lock my phone then rub it on my clothes and unlock
it fixes the problem for a while
I have it too. Usually turninhg the phone on and off again works. But it's quite annoying
Having the same issue!
When touching in the bottom half of the screen (for example when typing on the keyboard), it starts to pull down my notification bar.
Also happened yesterday: was typing sth in WhtasApp, and suddenly I got asked, if i really want to start a phone call. The button for this action is on a upper area, of the screen.
I think it started with a update, a while ago. Cant really say wich one.
For me, it works to lock and unlock the screen. The issue is gone for at least 10 minutes. So i think its a software bug. I am hopeing best for the future android 10 update in Q1 2020.
But for me, such software bugs should not occour. And its weak from sony, they dont release a patch to fix it. Probably my last sony phone...
1fsaf said:
Having the same issue!
When touching in the bottom half of the screen (for example when typing on the keyboard), it starts to pull down my notification bar.
Also happened yesterday: was typing sth in WhtasApp, and suddenly I got asked, if i really want to start a phone call. The button for this action is on a upper area, of the screen.
I think it started with a update, a while ago. Cant really say wich one.
For me, it works to lock and unlock the screen. The issue is gone for at least 10 minutes. So i think its a software bug. I am hopeing best for the future android 10 update in Q1 2020.
But for me, such software bugs should not occour. And its weak from sony, they dont release a patch to fix it. Probably my last sony phone...
Click to expand...
Click to collapse
i also think it is a software bug but i went back to oreo after this problem but the problem still exists.i don't really know what to do and sony didn't even release a statement regarding this issue.
murshed.hasan said:
i also think it is a software bug but i went back to oreo after this problem but the problem still exists.i don't really know what to do and sony didn't even release a statement regarding this issue.
Click to expand...
Click to collapse
I assume the problem is in the firmware of the touch screen.
A small OS operating with the kernel touch driver
And I assume you can't downgrade it, unless you allow it in the kernel(defconfig)
I have a same problem. When I tap the lower part of screen, it starts to pull down the notification bar.
Same touch issue + accelerometer
I've had the same issue with the touchscreen - inputs along the bottom half pull the notification shade down. Also, my accelerometer fails the xperia test in the support app. Can anyone provide experience with Sony warranty claims? I sent my device in for repair and they literally just sent it back with no comments or remarks on the device or issues : /
Dont think the problem is Software related but Hardware. mine is like that since it got underwatter. problem is that changing the LCD panel can or not fix the issue, the investment alone of the panel 100€ and the hand work 75-100€ is nearly a 2/3 of a new one to not surely fix the problem. What I mean is, without a oficial stand from sony itself we cannot trust/invest money trying to fix and thats a shame.
The issues is happening in my phone too, yesterday sony bring the android 10 update, and i think its fixed, because after i updating the phone, im not experiencing that issues anymore
Fikri Nouval said:
The issues is happening in my phone too, yesterday sony bring the android 10 update, and i think its fixed, because after i updating the phone, im not experiencing that issues anymore
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Click to collapse
let's just hope that they fixed it.i haven't received the update yet
let's see
Fikri Nouval said:
The issues is happening in my phone too, yesterday sony bring the android 10 update, and i think its fixed, because after i updating the phone, im not experiencing that issues anymore
Click to expand...
Click to collapse
Is it really fixed?
That would be awesome.
I still have touch problem on Android 10, not fixed
Did anybody solved this problem? if does how? what was replaced?
android 10 didnt, with make me 80% sure it is Hardware.
Fikri Nouval said:
The issues is happening in my phone too, yesterday sony bring the android 10 update, and i think its fixed, because after i updating the phone, im not experiencing that issues anymore
Click to expand...
Click to collapse
does android 10 really fix it? I still don't receive any update and not so very keen to update, but if it really fix the touch issue then I will do it with newflasher in no time
same exact problem here