Phone APP freezes non-stop - Samsung Galaxy S20 / S20+ / S20 Ultra Questions &

Hey guys,
Since I change phone, my phone app has been acting up. It freezes when I receive an incoming call making it tough to answer. I've cleared the cache and force closed the app. It has resolved the issue temporarily and then it comes back a couple hours later.
I tried reinstalling the app to no avail.
I don't want to flash my device and would like to avoid resetting the phone completely unless it's my last resort.
Any ideas.
Thanks,

Which app are you using? Sounding like it's not the preloaded phone app
Sent from my [device_name] using XDA-Developers Legacy app

tdevaughn said:
Which app are you using? Sounding like it's not the preloaded phone app
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Click to collapse
It is actually... Using stock Samsung Phone App.

Does it also happen in safe mode? Any apps you have recently installed?
Sent from my [device_name] using XDA-Developers Legacy app

tdevaughn said:
Does it also happen in safe mode? Any apps you have recently installed?
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Click to collapse
It has happened ever since opening the packaging from the phone, even before installing anything. My APP drawer is very basic so I doubt it might be this.
Keep in mind that if I clear cache and force close the APP it will work momentarily until coming back to its bad ways a couple hours after... So seems like it's app related..

Ok found a fix. Seems like you were right about APPS being the issue. Native AR Emoji and AR Zone apps were both the issue as they were incompatible with the Native Phone APP.
I simply deactivated both AR Apps and now the phone works perfectly.
Thanks for aligning me in the right path !

Related

Why do my gapps keep force closing?

Why? Happens randomly... and frequently... one is usually followed by several in short succession, and then it will stop and go away until the next out burst of gapps force closing comes along...?
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
May be u need to flash gapps again?
Sent from my HTC One X using xda app-developers app
Its the gapps that came with the phone though...? Why would I have to re flash gapps on a stock ROM..?
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
Same issue here with mine, not rooted, all stock, gapps keeps crashing constantly when trying to use web browser or certain other features included with the phone. Annoying.
Not interested in rooting or flashing anything until development gets a bit more stable.
I had this problem on my og galaxy nexus, clearing data from the phone/contacts apk fixed it. Not sure if it applies here but it's worked for me in the past.
Sent from my SGH-I747 using Tapatalk 2
corythug said:
I had this problem on my og galaxy nexus, clearing data from the phone/contacts apk fixed it. Not sure if it applies here but it's worked for me in the past.
Sent from my SGH-I747 using Tapatalk 2
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will give it a shot, thank you!
Jaskwith said:
will give it a shot, thank you!
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Click to collapse
In my experience it is a problem with sync internet. Clear all the data from whatever browser you use and it should stop
Didn't work... still gapps force closing grr this is annoying
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
It does it to me too all the time and seems random. Didn't think much of it because it happened on the touch pad running cm9. I assumed it was just an android thing. So this isn't normal?
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
settings -> apps -> all apps.
go to each gapp in the list and force stop, clear data & clear cache. reboot.
if that doesn't help, flash a custom recovery, clear cache and dalvik. fix permissions. reboot.
just suggestions.
Back up everything to Google and try a hard reset maybe?
Sent from my SAMSUNG-SGH-I747 using xda premium
Yea, I have a custom Recovery so I guess I will try to wipe cache and davlick and fix permissions see if that works other wise, I guess a hard reset is what imma have to do, even thought I don't want to ...that **** piss me off
Jaskwith said:
Yea, I have a custom Recovery so I guess I will try to wipe cache and davlick and fix permissions see if that works other wise, I guess a hard reset is what imma have to do, even thought I don't want to ...that **** piss me off
Click to expand...
Click to collapse
Any results to share...
I'm not rooted, so no custom recovery here. Just wondering b/c I'm still having FC all the time.
etotheo said:
Any results to share...
I'm not rooted, so no custom recovery here. Just wondering b/c I'm still having FC all the time.
Click to expand...
Click to collapse
I didn't do it yet because I jsut didni't want to have to deal with losing ****, but its becoming too much of an issue so I am clearing stuff now and I will try to get back to you with my results.
Oogy said:
In my experience it is a problem with sync internet. Clear all the data from whatever browser you use and it should stop
Click to expand...
Click to collapse
Clearing the Chrome data worked for my phone...thanks.
A little late to the party on this but the only fix I found that worked was to deselect syncing of Google interne data (unmodded ATT GS3).
gapps forceclose issue
Same situation. SGH999 Galaxy S3. Why is this an issue?
I also do not want to deal with factory reset, wiping apps, etc.
Basically, taking phone off sync... NO F/C at all. Slide tab to SYNC,
F/C EVERY SECOND. I took screen shots, thinking this is so unreal.
There must be an inherent issue with Samsung & Google not playing nicely together this time.
This is my 2nd phone BEHAVING the SAME. TMobile not helpful. In Another thread, they contacted the
President of Samsung for overheating & excessive battery drain. He was sent a new phone, but will end
up with the same problems. I really thought this phone was going to be the shizne...
beArebel said:
Same situation. SGH999 Galaxy S3. Why is this an issue?
I also do not want to deal with factory reset, wiping apps, etc.
Basically, taking phone off sync... NO F/C at all. Slide tab to SYNC,
F/C EVERY SECOND. I took screen shots, thinking this is so unreal.
There must be an inherent issue with Samsung & Google not playing nicely together this time.
This is my 2nd phone BEHAVING the SAME. TMobile not helpful. In Another thread, they contacted the
President of Samsung for overheating & excessive battery drain. He was sent a new phone, but will end
up with the same problems. I really thought this phone was going to be the shizne...
Click to expand...
Click to collapse
This seems to be Talk crashing. I get the same FC message. I have to login manually to get Talk online again. Anyone else notice that?

strange thing when disabling apps after new update.

So I Odined the new full stock ROM, cleared data/cache to start over fresh, bone stock. Now when I disable apps from the settings/applications menu, they used disappear from the apps list. Now in there place is a generic picture for all the disabled apps with the app name. I hit them and they just say app not found, or something like that.
Anyone else run in to this?
This is what Im talking about.
https://www.dropbox.com/s/mb2x9wgtp8s1cke/Screenshot_2012-08-19-12-14-03.png
Press menu while in app drawer and then hide apps. That should remove them from the drawer.
Sent from my SGH-T999 using xda app-developers app
Thanks, I realise I can do that, Im just wondering if its caused by the new update, or if its something with my phone itself.
If anyone has a few minutes to kill, and you've updated and stock, not rooted or anything with a lot of apps disabled, would you mind enabling them all, then rebooting the phone, and disabling them again? I know it's a PITA, so thank you very much.
I'm kinda new to Touchwiz, so I don't know if this would have any side effects, but you could try to clear data for the launcher then reboot.
Sent from my SGH-T999 using xda app-developers app

[Q] Netflix broken

It won't load past the red screen. Any tips?
transceiver said:
It won't load past the red screen. Any tips?
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Build number JWR66N breaks Netflix on all devices. Wait for the next OTA or install it yourself with one of the guides.
I'm still on JSS15J though... no updates yet.
I had a similar problem. I just cleared the app data, force quit, restarted the app, and logged back in. I'm on JSS15Q though. Not sure if that matters.
Sent from my Nexus 7 using xda app-developers app
RKight said:
I had a similar problem. I just cleared the app data, force quit, restarted the app, and logged back in. I'm on JSS15Q though. Not sure if that matters.
Sent from my Nexus 7 using xda app-developers app
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Click to collapse
This does in fact matter. As far as I know, netflix is broken on JWR66N and will only work on the JSSXXX builds.
You can fix this issue manually here. You must have the ADB tools on your computer, and can get them from this thread. This is how I fixed mine. Just make sure you pay attention and know what you're doing.
EDIT: I recommend going to JSS15Q from whatever build you are on.
RKight said:
I had a similar problem. I just cleared the app data, force quit, restarted the app, and logged back in. I'm on JSS15Q though. Not sure if that matters.
Sent from my Nexus 7 using xda app-developers app
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Click to collapse
I just reboot...
snick8467 said:
I just reboot...
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Click to collapse
A reboot didn't do it for me. This only happened on my first run of Netflix on my new N7. Netflix was one of many apps that were automatically restored on sign-in, and I'm thinking it restored the data along with it. I don't recall being asked to sign in the first time I ran it, when it failed to work properly. After clearing the data and signing in, it worked fine for me. Either way, it works now.
Sent from my Nexus 7 using xda app-developers app
I am having the same type of problem.... I have a rooted 2013 N7 on the latest firmware (JSS15J).
If I use the netflix from the play store I get stuck on the first red screen with the spinning logo and can never get past that point. I have tried uninstalling about 100 times, clearing app data, force closing app, rebooting, etc.... nothing works for me.
I had to go back and install an older version of netflix to at least get it working at all.
Is this happening to anyone else and if so please let us know the exact steps needed to work around this.
Thanks!
I was experiencing the same problem and now after waiting two days its back up
Sent from my Nexus 7 using Tapatalk 4
Davidfaroe said:
I was experiencing the same problem and now after waiting two days its back up
Sent from my Nexus 7 using Tapatalk 4
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Click to collapse
To be quite honest, stock android on this device is buggy as hell so far. I am a stock/rooted whenever possible kind of guy generally speaking(I always prefer it since you can get OTA's etc), but I was forced to switch to CyanogenMod 10.2 KANGS on this device, due to crazy bugs. They are now a thing of the past. From the smart-cover bug to the GPS bug to the Netflix BREAK, all of these problems are no problem for me. So go get PA or CM or something until Google/Asus gets their **** together! :good:
Same here. Stock non rooted. Can't get past the red screen.
Sent from my Nexus 7 using XDA Premium 4 mobile app
Same here latest version stuck on red screen. Any solutions?
Sent from my Nexus 7 using XDA Premium 4 mobile app
Asking to go to store to update to latest version of Netflix app ,go to store .....same version as I'm running , very frustrating.
Sent from my Nexus 7 using XDA Premium HD app
The weird thing is the Netflix app plays fine. the only issue I'm having when bluetooth headset is enabled it sounds choppy without headset going to normal speaker everything sounds fine.
jesusfish1 said:
The weird thing is the Netflix app plays fine. the only issue I'm having when bluetooth headset is enabled it sounds choppy without headset going to normal speaker everything sounds fine.
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Same issue here on non-rooted JSS15Q. It works after a reboot though but eventually stops working. No idea, but frustrating as hell.
Ignite023 said:
Same issue here on non-rooted JSS15Q. It works after a reboot though but eventually stops working. No idea, but frustrating as hell.
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Click to collapse
Same here works after a reboot. But have to login again. Hopefully everyone is writing reviews in play store about the app not working.
Sent from my Nexus 7 using XDA Premium 4 mobile app
jesusfish1 said:
The weird thing is the Netflix app plays fine. the only issue I'm having when bluetooth headset is enabled it sounds choppy without headset going to normal speaker everything sounds fine.
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Click to collapse
If you go back to 2.4.0 build 939, the bluetooth audio problem goes away, here's a copy from my backup:
https://copy.com/lYXfT7rAq8x4
May need to install, and do a force stop / clear data before it connects. The Netflix Android app seems to have more bugs than functionality.
{"result":"error","error_code":"1012","error_string":"Cannot find requested object id "}
Got that message when I went to dl.
jesusfish1 said:
{"result":"error","error_code":"1012","error_string":"Cannot find requested object id "}
Got that message when I went to dl.
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Click to collapse
Fixed that, not sure what happened to the URL but I re-shared and generated a new one that's working.
fewt said:
Fixed that, not sure what happened to the URL but I re-shared and generated a new one that's working.
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Click to collapse
Works great thanks.
Sent from my Nexus 7 using xda premium

[Q] too many apps keep forced closing

Does anybody know whats causing so many apps to crash and forced closed.... I am running on stock rom 4.2.2
Have the same problem. Started with skype, now google+ and even xda!
Abandoned the 8 and dust3d off old 7.7 for trip.
This is very bad.
Sent from my GT-P6800 using xda app-developers app
benkcsg said:
Have the same problem. Started with skype, now google+ and even xda!
Abandoned the 8 and dust3d off old 7.7 for trip.
This is very bad.
Sent from my GT-P6800 using xda app-developers app
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Click to collapse
I disabled google + it was the main thing forced closing even when not in use
ariel123 said:
I disabled google + it was the main thing forced closing even when not in use
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Yes, google + definitely doesn't get along with the Note 8 on 4.2.2. You could always try wiping dalvik cache and cache in recovery and see if that helps. If its a specific app, go into app manager and clear its data and cache and that may help as well.
so far everything is working I had to reinstall a few apps but besides that its fine lets see what happens
ariel123 said:
Does anybody know whats causing so many apps to crash and forced closed.... I am running on stock rom 4.2.2
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Click to collapse
Same issue here. I reinstalled skype. It seems solid for the time being. Has anybody tried cyanogen? Did it fix the problem?

phone app

Pixel 3XL, stock rooted, no weird apps, just normal updates. My phone app keeps stopping and have to force close. Just tried to add number to create contact and app freezes up. Tried to end a call but no end button etc. Anyone else experiencing this? Any idea how to fix? Thanks a lot
Are you using any themes? If so you should check for updates. A few weeks back the My Verizon app was causing some problems with the dialer as well. If you have it, you can try uninstalling it.
spotmark said:
Are you using any themes? If so you should check for updates. A few weeks back the My Verizon app was causing some problems with the dialer as well. If you have it, you can try uninstalling it.
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Thanks, but no themes here :/
Sent from my Pixel 3 XL using XDA-Developers Legacy app
godzulu said:
Thanks, but no themes here :/
Sent from my Pixel 3 XL using XDA-Developers Legacy app
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Join the beta program and update, or go to apk mirror and install the 64bit no dpi
the ultimate solution will most likely be flashing factory image with wipe.
Thanks, I downloaded the beta....lets see how it performs

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