A slightly lengthy attempt to summarise the (often contradictory) advice on this issue.
The problem: Google is allowing UK users to change from @googlemail addresses to @gmail. Many users report persistent messages that google talk authentication has failed and downloads from the market are freezing.
How to make the change (READ the rest of this before you do!): Login to your Google mail account and go to settings/account. You will see a small link offering the option. Some users report a need to do this twice before it 'sticks'. (Baed on my experience, I suspect the change takes some time to propagate - see final note here). You can reverse this change in the same way.
Solutions (or not!)
1. There is no 100% reliable way to change the gmail account details on your phone without a factory reset.
Some users recommend clearing the Google Apps data from within Apps Manager which then prompts you to set up the account details again. This option is grayed out for many
Some have recommended changing your account password. For me this did not allow me to change all the account details on the phone
2. You can set up a second gmail account on the phone with the @gmail details. However this may not allow you to delete the @googlemail account although some have suggested it does. You will recieve copies of all emails on both accounts!
3. Do a factory reset. Back up all your data, take a deep breath and go for it! Seriously, this did not actually result in a lot of work for me as I don't have a truckload of apps on the phone. You have the choice of reverting to the @googlemail account (which is what I did) or setting up with the new @gmail details. From what I can gather the latter approach does not result in problems with re-installing paid for apps - but no promises!
NOTE: You will receive email sent to either @googlemail or @gmail on your old @googlemail account so you could just start using @gmail as your address and forget about the problem!
...and finally. Having gone through all of the work associated with a factory reset to @googlemail, I discover that Google has reset my account to @gmail anyway and everything seems to be working OK! I do wonder if changes to accounts are propagating very slowly. (I also wonder if Google knows what it is doing, but that's another story)
Hope this is some help
I had this problem and corrected it by reverting back to @googlemail.
But what gets me is that considering how widespread this problem is, is the overwhelming silence from Google.
NineToTheSky said:
I had this problem and corrected it by reverting back to @googlemail.
But what gets me is that considering how widespread this problem is, is the overwhelming silence from Google.
Click to expand...
Click to collapse
Probably because most UK Desire owners have phones from Orange, and they've removed Google Talk (although they've handily left the service running!), so this isn't going to be a problem for them. Also, a lot of people have always known that you could always ignore the `googlemail` thing and use gmail.
Why bother?
Any email sent to [email protected] is received by [email protected] anyway..
Fon22
Why bother? Because, as the OP says, if, in the UK, you change you address from googlemail to gmail, you won't be able to download anything from the App Market.
is there anywhere we can ask google to provide android switchover instructions?
You know you don't have to put the @ when setting up an account.
When I set up both my G1 and my Desire I just signed in with the Google user name.
Just to add my bit, I'm a Google apps account owner, my domain is not gmail or googlemail its simply hosted by Google and even though I've done nothing its stopped working for me also on my desire. I get the same googletalk auth error and can't download anything from the apps store either.
Interestingly, even from my pc, if I goto googletalk it won't let me in either, yet email and other Google apps like docs and calendar work no bother. Selecting Google talk gives a 404 unauthorized.
Plus side:
Picasa web albums now sync
Just to add my bit, I'm a Google apps account owner, my domain is not gmail or googlemail its simply hosted by Google and even though I've done nothing its stopped working for me also on my desire. I get the same googletalk auth error and can't download anything from the apps store either.
Interestingly, even from my pc, if I goto googletalk it won't let me in either, yet email and other Google apps like docs and calendar work no bother. Selecting Google talk gives a 404 unauthorized.
Click to expand...
Click to collapse
I got exactly the same as this, after everything working brilliantly for 3 days!! I have now setup a gmail account to sign the phone up with and the turn all sync off for it, thrn setup my Google for domains and setup the calendar through exchange and everything is working fine...its a big faff, but it will works well: )
I did do a lot of reading and apparently Google for domains doesn't work with Google talk full stop... BUT why work for days with no problems!! Stupid!!
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Sent via the XDA Tapatalk App
I have a google account ***@gmail.com and this is linked to my google apps e mail ***@customdomain.com.
I don't use the google account gmail address at all, only the google apps account. Presumably, my phone (when I get it) will ask me for my google account details so which should I use?
I see from another thread that paying for apps necessitates a google account login that is linked to google checkout rather than a google apps login. I don't want to get things too complicated but at he same time I want all of my contacts to be synched with my google apps account rather than my google account.
Does this make sense and can anyone suggest what I should do?
I definitely don't want the main e mail address and contacts list to be my @gmail.com address. Thanks
Don't sweat it! It isn't a problem.
Set up your phone with your Google Apps for Domains account.
Everything will work just fine, up to the point when you want to purchase some apps from the market. It will then just ask you for another account to link to Google Checkout, purely for purchasing purposes only - all your purchased apps will still be linked to your Google Apps for Domains account.
Regards,
Dave
Awesome, Thanks
Hi,
1) Once I found a google website with all the google services I use, settings, sync settings etc.
But I dont remember the page adress. Please help.
2) Second question: is it possible to see somewhere in one place what is really synced from my phone to google servers?
Sent from my Galaxy Nexus
Are you thinking of the Google Account Dashboard? (which you'll have to Google for, as I'm apparently not allowed to link to it.)
Thanks!!!
Yes the dashboard.
But there I can see only the google services.
And I would like to see all my apps which sync data to google servers.
Sent from my Galaxy Nexus
As the subject stated, entering ANY name (first, last) in either app doesn't work. Nothing displayed.
I have included Contact in Google Search settings, use the same Google account for both apps, but to no avail.
Can anyone assist?
Sent from my SM-N900T using Tapatalk
Although I have set Contacts syncing, per Google help page, I did not sync "People Details".
Anyone know if this is the reason? I don't want to start syncing this off it is not necessary, as i don't want to share my contact address outside of my Google accounts.
So my work uses the app "When I Work" to post my schedule. This allows you to also import it to Google Calendar...I added this on desktop sometime back and always just syncs. I can view it in the Google Calendar app but Google Assistant (on Pixel and Google Home) both don't see it. They'll tell me I have nothing on my calendar. Anyway to fix this?
Same issue here.. I use Nine mail for work email/calendar. Hope someone has a solution