Develop Bugs

AT&T S9 G960U Not Recieving OTA Updates - AT&T Acknowledged Issue?

I've been browsing around on this forum for the better part of a month (along with a good amount of google searches) to figure out why my S9 hasn't received an OTA update since July 2018.
Background info just so I don't receive the same old "did ya check if there was a firmware update available??":
I am using an S9 SM-G960U
I have been on AT&T for about 8 years now, always receiving updates until now
I have checked a multitude of times for an update in the settings menu. I am in the US, and have good connection to AT&T towers and using an AT&T sim.
I have tried a factory reset, it didn't work
current version i'm on is G960USQU3ARG2, July 1, 2018 security version
Not interested in flashing with Odin yet until this gets figured out or I have no options left
tried updating though smartswitch (just for the sake of it, knew it wouldn't work anyway- AT&T doesn't provide updates through it)
even tried using a my roommate's active Verizon SIM card just in case - confirmed phone is locked to AT&T
I haven't come up with much, but have seen at least a few other people that have the same problem and decided to bite my tongue and call AT&T device support...results surprised me- The AT&T rep actually flat out told me "this is a known issue" with the S9 and Note 8, and that he'd escalate the issue and blah blah blah...seemed like good news for me until I decided to ask "is there a known fix?", which received a much less straight forward answer: something along the lines of "well we are working on it and you'll hear back in about 24 hrs. Fingers crossed.
I'll post an update when I hear back from AT&T, hopefully with something more than just "your issue has been escalated"....
Anyone else have this issue? Or have dealt with AT&T already regarding this?

I'm in the same boat, though a month behind with June being my latest update. I've done a factory reset and tried (several times) clearing the Google Services Framework data and cache, restarting the phone each time. I spent almost an hour on a call with AT&T...they acknowledged the problem and tried to force an update, then waffled and told me that the Pie update is rolling out slow and to be patient. Sammobile doesn't have the AT&T-specific firmware, otherwise I might be tempted to go that route.

sepdx said:
I'm in the same boat, though a month behind with June being my latest update. I've done a factory reset and tried (several times) clearing the Google Services Framework data and cache, restarting the phone each time. I spent almost an hour on a call with AT&T...they acknowledged the problem and tried to force an update, then waffled and told me that the Pie update is rolling out slow and to be patient. Sammobile doesn't have the AT&T-specific firmware, otherwise I might be tempted to go that route.
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at&t has always been kinda weird about its specific firmware vs the rest of the big players. You could flash any carriers firmware if youre not remiss in losing the at&t specific stuff. I find the vast majority of carrier firmware to be garbage personally, but it might be useful for some folks.

youdoofus said:
at&t has always been kinda weird about its specific firmware vs the rest of the big players. You could flash any carriers firmware if youre not remiss in losing the at&t specific stuff. I find the vast majority of carrier firmware to be garbage personally, but it might be useful for some folks.
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Thanks for confirming that, and I won't miss the AT&T bloatware one bit!

sepdx said:
Thanks for confirming that, and I won't miss the AT&T bloatware one bit!
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you bet man

AT&T version Unlocked-No Updates

As the headline states, I bought a Fold on launch day here in the U.S. My only option was the AT&T version as best buy was allocated only 6 units for the entire state on launch date and they were all AT&T models. Well, I am a T-Mobile user so I got the phone unlocked by a third party. Cost me $55 and had to hook it up to my PC but the phone was unlocked in less than three minutes. Phone is awesome in every aspect and although I still have bloatware and the AT&T logo on startup, the phone is amazing.
Problem: I see articles and postings about updates to the phone. Security patches, firmware updates that happened in October and now November yet my phone get none of them. Did some research and read a lot of back and forth over whether it was Samsung or AT&T or T-Mobile as to who would provide updates. Well, T-mobile doesn't carry the phone, AT&T will not update an unlocked phone of theirs and Samsung smart switch also does not work with AT&T branded, unlocked phones.
So here I sit with August 2019 security software and old firmware. with no way to get these updates. It's been ages since I rooted (or Jailbroke) a phone but it seems like this might be my only option unless you guys can suggest a way for me to get these updates. I would prefer to find a simple easy way to get this done over rooting but I don't even know if there is such a thing.
Any help or insight appreciated, thanks in advance for your time and efforts.

AtlanticFalcon said:
As the headline states, I bought a Fold on launch day here in the U.S. My only option was the AT&T version as best buy was allocated only 6 units for the entire state on launch date and they were all AT&T models. Well, I am a T-Mobile user so I got the phone unlocked by a third party. Cost me $55 and had to hook it up to my PC but the phone was unlocked in less than three minutes. Phone is awesome in every aspect and although I still have bloatware and the AT&T logo on startup, the phone is amazing.
Problem: I see articles and postings about updates to the phone. Security patches, firmware updates that happened in October and now November yet my phone get none of them. Did some research and read a lot of back and forth over whether it was Samsung or AT&T or T-Mobile as to who would provide updates. Well, T-mobile doesn't carry the phone, AT&T will not update an unlocked phone of theirs and Samsung smart switch also does not work with AT&T branded, unlocked phones.
So here I sit with August 2019 security software and old firmware. with no way to get these updates. It's been ages since I rooted (or Jailbroke) a phone but it seems like this might be my only option unless you guys can suggest a way for me to get these updates. I would prefer to find a simple easy way to get this done over rooting but I don't even know if there is such a thing.
Any help or insight appreciated, thanks in advance for your time and efforts.
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Click to collapse
Change the s/w from AT&T ("U") to unlocked ("U1"). There's a thread in this forum with the files you need to download and instructions elsewhere on XDA. I changed my AT&T-branded Fold from U to U1 the day I set it up and have received two updates directly from Samsung. I'm currently on SK1 with the November security update. Leaving the phone running AT&T s/w prevents you from running call and messaging continuity and Hiya for caller ID and spam protection which are both pretty cool.

BarryH_GEG said:
Change the s/w from AT&T ("U") to unlocked ("U1"). There's a thread in this forum with the files you need to download and instructions elsewhere on XDA. I changed my AT&T-branded Fold from U to U1 the day I set it up and have received two updates directly from Samsung. I'm currently on SK1 with the November security update. Leaving the phone running AT&T s/w prevents you from running call and messaging continuity and Hiya for caller ID and spam protection which are both pretty cool.
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Thanks very much for the insight. I gave it a try and obviously didn't do something right but at least I know the solution. Now I just have to put all the pieces together. Thanks very much!

BarryH_GEG said:
Change the s/w from AT&T ("U") to unlocked ("U1"). There's a thread in this forum with the files you need to download and instructions elsewhere on XDA. I changed my AT&T-branded Fold from U to U1 the day I set it up and have received two updates directly from Samsung. I'm currently on SK1 with the November security update. Leaving the phone running AT&T s/w prevents you from running call and messaging continuity and Hiya for caller ID and spam protection which are both pretty cool.
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Did you do ASHA build of U1? I went with that and it says my phone is up to date...

bogdi1988 said:
Did you do ASHA build of U1? I went with that and it says my phone is up to date...
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I downloaded U1 from this thread in this forum.
https://forum.xda-developers.com/galaxy-fold/how-to/f900u-f900u1-firmware-links-t3922870

BarryH_GEG said:
I downloaded U1 from this thread in this forum.
https://forum.xda-developers.com/galaxy-fold/how-to/f900u-f900u1-firmware-links-t3922870
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Thanks neighbor I manually updated to the latest. Hopefully I will get the next updates normally.

I successfully flashed U1 ASHA......no updates as of yet. Says I'm up to date but security patch is still August. Fingers crossed I catch the next one.

Do guys know if I do the flash to U1 unlocked. Does VZW wifi calling/texting work?
Sent from my SM-N976V using Tapatalk

Ok, I read every page of this very long thread and am more confused than when I looked at the initial page. It has been several years since I have used odin to flash a phone. Would someone be kind enough to put a link to the latest U1 firmware and Odin download so I can get off to the right start?
I have AT&T Fold unlocked on the original firmware as I never received any OTA updates. Can I go straight to the latest one or do I need to do it in steps?
Much appreciated!
Edit: Just realized this was not posted on the long thread I was referring to, but still valid questions. There was another thread that was 14 pages long which I have been posting on as well.
I am having trouble getting the flash to work. Any assistance would be appreciated.

EmilyJLV said:
Ok, I read every page of this very long thread and am more confused than when I looked at the initial page. It has been several years since I have used odin to flash a phone. Would someone be kind enough to put a link to the latest U1 firmware and Odin download so I can get off to the right start?
I have AT&T Fold unlocked on the original firmware as I never received any OTA updates. Can I go straight to the latest one or do I need to do it in steps?
Much appreciated!
Edit: Just realized this was not posted on the long thread I was referring to, but still valid questions. There was another thread that was 14 pages long which I have been posting on as well.
I am having trouble getting the flash to work. Any assistance would be appreciated.
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i can help you. like you, reading 20 pages is crazy and it is for a pro. not like us. I am lucky to flash my ATT yesterday.

still available to help?
Chuotchi said:
i can help you. like you, reading 20 pages is crazy and it is for a pro. not like us. I am lucky to flash my ATT yesterday.
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still available to give some help? im having the exact same issue. if i could be walked through this it would be amazing as i havent flashed anything onto a phone since the droid bionic days!!!

GWA2 LTE Unlocked Variant updates

So I got a GWA2 LTE Unlocked variant. I used it on AT&T for about a month or two before I took it off of my mobile plan. After I did that I had to fully reset the watch which ended up seemingly downgrading its firmware to out of the box status. Every time I try to check for an update it tells me that my watch is in fact up-to-date which I honestly don't believe it really is. I've seen a few different firmware versions around the net that's seem to surpass my own. if anyone could help with actually finding the real latest software or explain to me why my watch won't update just as if it was a Bluetooth model now. Screenshots will be attached to show what firmware version and such that I'm on.
I have an SM-R825U btw.

IMHO this is correct... you have the US device...
http://fota-cloud-dn.ospserver.net/firmware/ATT/SM-R825U/version.xml
https://doc.samsungmobile.com/SM-R825U/ATT/doc.html
Code:
R825USQU1[B]ASI1[/B]/R825UOYN1ASI1/R825USQU1ASI1
Best Regards

adfree said:
IMHO this is correct... you have the US device...
http://fota-cloud-dn.ospserver.net/firmware/ATT/SM-R825U/version.xml
https://doc.samsungmobile.com/SM-R825U/ATT/doc.html
Best Regards
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So I actually do have the latest? How about that.
So does this mean I should still receive updates in the future without it being on a mobile network?

yes, through your Galaxy Gear app

Trying to get samsung pay on a device (s20+) without it - maybe changing CSC?

Hello.
Here's the back story. Bought my phone from Egypt unlocked s20 plus. Recently moved to canada and trying to get samsung pay to work. Downloaded the app from google play canada but it says that device is not supported. Downloaded it from APK mirror but it just says it needs to update, even though this is the last version.
I was told that getting the BTU or DBT CSC might fix this, since they come preinstalled with samsung pay.
First of all, can I do this by just flashing the firmware (not changing CSC)? Or do I need to change the CSC using samkey? I don't mind flashing first, if that didn't work then using samkey. But would rather go with the route that people think will work straight away.
I'll write all my device's info that I think might be needed to make this as complete as possible. Then I'll put some questions that are confusing me.
So to start this, I bought my phone from Egypt and I'm currently in Canada. Since it's a dual sim model, I have a Canadian SIM as my primary and Egyptian as my secondary. Currently, I'm getting wifi calling but not VoLTE. Reading a bit on this, some people are saying that my network intentionally locked people out of this option if they didn't buy the phone from them. My network is Fido btw.
Model: SM-G985F/DS (4G)
Product Code: SM-G985FZADEGY
PDA: G985FXXU4BTIB
CSC: G985FOXM4BTID
Basebad: G985FXXU4BTI6
Bootloader: G985FXXU4BTIB
September Security Patch.
One thing I'd like to point out is typing "*#243203855#" in the dialer does nothing. Maybe it's because it's not supported? Or the fact that I have dual IMEI?
Questions:
1. Is there benefit of using DBT over BTU?
2. With my bootloader being BIT 4 (I think?), can I use samkey? When I checked it, it said that they only support BIT 1 and 2 on their website. I could be wrong.
3. Is it safe to purchase samkey credits off ebay?
4. Is samkey itself safe? It showed up as a trojen when I installed it. Could be a false positive? Downloaded from the official site btw.
5. Is flashing BTU enough for this to work or do I need to change the CSC?
6. Can I revert any changes that I've done to restore the device in its original state? If I change the CSC, can I revert it back to EGY?
7. Will I get normal OTA updates while I'm here in canada? This applies to both flashing and/or changing my CSC?
8. I would love to keep wifi calling, call HD, and hopefully get VoLTE (but I understand that this might work). And obviously the main reason for this whole thing is getting Samsung Pay to work.
Sorry if these questions might be obvious, I'm really trying to understand this so I don't ruin anything and don't regret anything.
If someone is willing to help me further, I would greatly appreciate it.

I am unsure about majority of the things you have question about, but one thing i know for sure - samsung pay on my s20+ was rarely working making me look stupid at the shops - since i switched to google pay all issues are gone and payment is going through everywhere

Klopers33 said:
I am unsure about majority of the things you have question about, but one thing i know for sure - samsung pay on my s20+ was rarely working making me look stupid at the shops - since i switched to google pay all issues are gone and payment is going through everywhere
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The one thing that I care about with samsung pay is the magnetic card replication. I forgot what it was called MTP, or something? This is something that doesn't work with google pay.

krusion said:
The one thing that I care about with samsung pay is the magnetic card replication. I forgot what it was called MTP, or something? This is something that doesn't work with google pay.
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The MST function was disabled in 2019 for all the smartphones sold within the EU (at least) due to a new regulation regarding MST technology.
I don't know if it's working elsewhere.
Still, for me SPAY has been working flawlessly for over an year or two, never had any problem, with or without MST

phrancini said:
The MST function was disabled in 2019 for all the smartphones sold within the EU (at least) due to a new regulation regarding MST technology.
I don't know if it's working elsewhere.
Still, for me SPAY has been working flawlessly for over an year or two, never had any problem, with or without MST
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Click to collapse
Oh? This might actually be useless than. So this is a hardware change or a software one? Since mine was bought from Egypt. I plan to flash the UK software on there. I'm not sure if it'll have it or not in this case. I guess without MST, what's the point of using samsung pay over google pay?

No AT&T OTA Since May on S20 Ultra

I haven't received any OTA since I got the phone in May. My son's phone is stuck on July. I called AT&T and they said they sent an update to my phone, but it keeps saying it is up to date. AT&T pushed the update 2 days ago. I've tried Smart Switch on Windows and it says it is up to date. I've set the date forward 1, 2, 3 days and it still says up to date. It won't even check. It just comes back and says up to date. Any tips?

vincentw56 said:
I haven't received any OTA since I got the phone in May. My son's phone is stuck on July. I called AT&T and they said they sent an update to my phone, but it keeps saying it is up to date. AT&T pushed the update 2 days ago. I've tried Smart Switch on Windows and it says it is up to date. I've set the date forward 1, 2, 3 days and it still says up to date. It won't even check. It just comes back and says up to date. Any tips?
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Click to collapse
Download the latest firmware from samfw.com and flash with Odin
Or download using Frija here on XDA

*Detection* said:
Download the latest firmware from samfw.com and flash with Odin
Or download using Frija here on XDA
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The issue is you cannot get AT&T firmware to flash. One of the AT&T features I need (only one actually) is Wi-Fi calling because I don't have great service inside the house. Outside the house isn't an issue.

vincentw56 said:
The issue is you cannot get AT&T firmware to flash. One of the AT&T features I need (only one actually) is Wi-Fi calling because I don't have great service inside the house. Outside the house isn't an issue.
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Exactly it needs wifi. You can manually force it to look for updates in settings too when you have wifi.
AT&T also has special "update cell towers" can't recall what they call them. They're few but they are there.
All that said updates are overrated and can cripple your phone especially AT&T's junk.
You been warned.
I've run dinosaur Android's for years and never did a forced reload due to virus or trojan.
I'm still on Pie on my 10+ and it likey will never be updated as it runs well and looks great.
Q's scoped storage really sucks...

vincentw56 said:
I haven't received any OTA since I got the phone in May. My son's phone is stuck on July. I called AT&T and they said they sent an update to my phone, but it keeps saying it is up to date. AT&T pushed the update 2 days ago. I've tried Smart Switch on Windows and it says it is up to date. I've set the date forward 1, 2, 3 days and it still says up to date. It won't even check. It just comes back and says up to date. Any tips?
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Well ATT suck un updates I have s20 ultra on ATT and I receive sep 1 update and I cheeked everyday for the updates and I gut it like 3 to 4 days ago. If you use smart switch it will always say is up to date the best thing y can say is just wait a bit more maybe in your area is a bit delayed in updates and also use the ATT sim card that was included in the box when you gut the phone that's my best advice since is hard to find the ATT Firmware's online

I used this post to flash with AT&T and I am now getting all the updates.
https://forum.xda-developers.com/galaxy-s20/how-to/g988u-g988u1-firmware-links-flashing-t4054133