So I used to have an iPhone, and then it got stolen. My sister, who currently lives across the country (university) has a friend who gave her their old HTC One V. She turned it on and it worked, and then shipped it to me. I went to Bell and then their employee set it up with my account, did a factory restore, and then rebooted it. I saw it turn on and work properly in front of my own eyes, but I had to go charge it at home as it was dead.
I get home, connect it to a charger, the orange charging light on the top turns on, and it opens up a menu that says "ClockworkMod Recovery v5.8.3.1" The options below say: Reboot system now, install zip from sdcard, wipe data/factory reset, wipe cache partition, backup and restore, mounts and storage, and advanced.
Now, at the Bell store we factory reset, and rebooted the system, and then the phone worked. However, now when I press "reboot system now," it goes black, the orange charging light turns off, and then it gets frozen on the "HTC One, quietly brilliant" screen. It stays that way until it dies, and I can't even hard reset while it's frozen. It is completely frozen. I even tried to connect it to HTC Sync Manager, but when I plug it in, nothing happens. It doesn't detect the phone. I'm on a Macbook Pro, for context.
Help? I can't even do anything on my phone, and being a new Android user, I have no idea what to do.
AlvinTheChoster said:
So I used to have an iPhone, and then it got stolen. My sister, who currently lives across the country (university) has a friend who gave her their old HTC One V. She turned it on and it worked, and then shipped it to me. I went to Bell and then their employee set it up with my account, did a factory restore, and then rebooted it. I saw it turn on and work properly in front of my own eyes, but I had to go charge it at home as it was dead.
I get home, connect it to a charger, the orange charging light on the top turns on, and it opens up a menu that says "ClockworkMod Recovery v5.8.3.1" The options below say: Reboot system now, install zip from sdcard, wipe data/factory reset, wipe cache partition, backup and restore, mounts and storage, and advanced.
Now, at the Bell store we factory reset, and rebooted the system, and then the phone worked. However, now when I press "reboot system now," it goes black, the orange charging light turns off, and then it gets frozen on the "HTC One, quietly brilliant" screen. It stays that way until it dies, and I can't even hard reset while it's frozen. It is completely frozen. I even tried to connect it to HTC Sync Manager, but when I plug it in, nothing happens. It doesn't detect the phone. I'm on a Macbook Pro, for context.
Help? I can't even do anything on my phone, and being a new Android user, I have no idea what to do.
Click to expand...
Click to collapse
Dang it, you have MANY things to learn I propose you to search some noob threads on this forum and learn what root, bootloader, recovery, kernel, S-ON/S-OFF and ROM is and how to flash them... but SEARCH first instead of asking, it will help you in the future
btw, you will have hard times because of your Mac it's the worst and useless thing people could buy
Hiya,
so to be clear you can still boot the phone into ClockWorkMod or not? One way to do this is to turn phone off then, turn it back on while holding the volume down button.
Do not despair there are many ways out of your problem! However I think if you OSX it may make things a little more complicated.
Feel free to google for answers, check the HTC One V forums here (good search bar up top right) or just ask away.
regards
parkourz said:
Dang it, you have MANY things to learn I propose you to search some noob threads on this forum and learn what root, bootloader, recovery, kernel, S-ON/S-OFF and ROM is and how to flash them... but SEARCH first instead of asking, it will help you in the future
btw, you will have hard times because of your Mac it's the worst and useless thing people could buy
Click to expand...
Click to collapse
haha my apologies, it's just very overwhelming and at the time I was very frustrated and as a result, impatient. Another concern I had is that since this is not a new phone, I have no idea what had been done to it already. My friend even told me this isn't the default software?
mcgi5sr2 said:
Hiya,
so to be clear you can still boot the phone into ClockWorkMod or not? One way to do this is to turn phone off then, turn it back on while holding the volume down button.
Do not despair there are many ways out of your problem! However I think if you OSX it may make things a little more complicated.
Feel free to google for answers, check the HTC One V forums here (good search bar up top right) or just ask away.
regards
Click to expand...
Click to collapse
Sorry, not exactly sure what you mean. To explain further, if the phone has any power at all, and not frozen on the loading screen, it loads the ClockWorkMod recovery menu. Because pressing the power button at that menu just selects whatever is highlighted, I can't turn it off. Hard reset (down volume + power) similarly doesn't work, because down volume just moves the selection down. And when it's frozen on the loading menu, hard reset, power off, nothing works. So because I can't even turn the phone off or anything, I think my answer to your question is no. I may just be extremely nooby and be turning it off wrong :cyclops:
AlvinTheChoster said:
haha my apologies, it's just very overwhelming and at the time I was very frustrated and as a result, impatient. Another concern I had is that since this is not a new phone, I have no idea what had been done to it already. My friend even told me this isn't the default software?
Sorry, not exactly sure what you mean. To explain further, if the phone has any power at all, and not frozen on the loading screen, it loads the ClockWorkMod recovery menu. Because pressing the power button at that menu just selects whatever is highlighted, I can't turn it off. Hard reset (down volume + power) similarly doesn't work, because down volume just moves the selection down. And when it's frozen on the loading menu, hard reset, power off, nothing works. So because I can't even turn the phone off or anything, I think my answer to your question is no. I may just be extremely nooby and be turning it off wrong :cyclops:
Click to expand...
Click to collapse
Hi Alvin,
do you have the SDcard the phone had before? Can you put ADB and Fastboot on your computer? I can then work with you to explain how to put your own rom and kernel on the phone to get it to boot.
https://www.google.co.uk/search?q=adb+and+fastboot+for+mac+osx&oq=adb+and+fastboot+for+mac+osx&aqs=chrome..69i57.5280j0j1&client=ubuntu-browser&sourceid=chrome&ie=UTF-8
mcgi5sr2 said:
Hi Alvin,
do you have the SDcard the phone had before? Can you put ADB and Fastboot on your computer? I can then work with you to explain how to put your own rom and kernel on the phone to get it to boot.
Click to expand...
Click to collapse
No, unfortunately I do not have the SDcard from before. Is that necessary? And I believe I have put ADB and Fastboot on now. What is the next step?
I appreciate the help.
AlvinTheChoster said:
haha my apologies, it's just very overwhelming and at the time I was very frustrated and as a result, impatient. Another concern I had is that since this is not a new phone, I have no idea what had been done to it already. My friend even told me this isn't the default software?
Sorry, not exactly sure what you mean. To explain further, if the phone has any power at all, and not frozen on the loading screen, it loads the ClockWorkMod recovery menu. Because pressing the power button at that menu just selects whatever is highlighted, I can't turn it off. Hard reset (down volume + power) similarly doesn't work, because down volume just moves the selection down. And when it's frozen on the loading menu, hard reset, power off, nothing works. So because I can't even turn the phone off or anything, I think my answer to your question is no. I may just be extremely nooby and be turning it off wrong :cyclops:
Click to expand...
Click to collapse
What happens when you keep pressed the power button for at least 10-15 seconds? This action should turn the phone off.
kvestas said:
What happens when you keep pressed the power button for at least 10-15 seconds? This action should turn the phone off.
Click to expand...
Click to collapse
I was entertaining the possibility the power button is partly broken, and I think that's the case. Sometimes pressing the power button doesn't trigger what is selected in the menu and takes a couple tries. However, because of your comment I tried a few more times to turn it off and I think it actually turned off once. I held it down and it faded to black, but there was no "Power Off" button I had to touch before it went black. Is that just because I was in the ClockworkModRecovery menu? Did it actually shut off that one time?
EDIT: I've been able to do the same thing a few times now, even once in the frozen "HTC quietly brilliant" screen! However, I can't seem to hard reset, and I'm thinking maybe my volume down key is similarly faulty.
AlvinTheChoster said:
I was entertaining the possibility the power button is partly broken, and I think that's the case. Sometimes pressing the power button doesn't trigger what is selected in the menu and takes a couple tries. However, because of your comment I tried a few more times to turn it off and I think it actually turned off once. I held it down and it faded to black, but there was no "Power Off" button I had to touch before it went black. Is that just because I was in the ClockworkModRecovery menu? Did it actually shut off that one time?
EDIT: I've been able to do the same thing a few times now, even once in the frozen "HTC quietly brilliant" screen! However, I can't seem to hard reset, and I'm thinking maybe my volume down key is similarly faulty.
Click to expand...
Click to collapse
Indeed the power button is quite sensitive on HOV so you might need to keep trying several times when using it.
Holding power button is a hard shut down and it shouldn't ask you to confirm this action. It's ok. Unless you have the system already started it may ask you for reboot options. Even in this case the phone will shut down if you'll still keep the power button down for a long time.
At first you may try the simplest thing I guess. Start recovery (you might remember it should start automatically when you turn off the phone and plug in a charger) and choose the menu option "wipe cache partition". Restart the phone after clearing the cache. There is a small chance but this might help.
If not you have to continue your research with adb commands.
Another option is to asquire sd card, I think it would be easier for you when you are using mac.
AlvinTheChoster said:
So I used to have an iPhone, and then it got stolen. My sister, who currently lives across the country (university) has a friend who gave her their old HTC One V. She turned it on and it worked, and then shipped it to me. I went to Bell and then their employee set it up with my account, did a factory restore, and then rebooted it. I saw it turn on and work properly in front of my own eyes, but I had to go charge it at home as it was dead.
I get home, connect it to a charger, the orange charging light on the top turns on, and it opens up a menu that says "ClockworkMod Recovery v5.8.3.1" The options below say: Reboot system now, install zip from sdcard, wipe data/factory reset, wipe cache partition, backup and restore, mounts and storage, and advanced.
Now, at the Bell store we factory reset, and rebooted the system, and then the phone worked. However, now when I press "reboot system now," it goes black, the orange charging light turns off, and then it gets frozen on the "HTC One, quietly brilliant" screen. It stays that way until it dies, and I can't even hard reset while it's frozen. It is completely frozen. I even tried to connect it to HTC Sync Manager, but when I plug it in, nothing happens. It doesn't detect the phone. I'm on a Macbook Pro, for context.
Help? I can't even do anything on my phone, and being a new Android user, I have no idea what to do.
Click to expand...
Click to collapse
Well you can flash an RUU to get the stock rom back, it will get rid of the recovery and you will be able to start from stock.
kvestas said:
Indeed the power button is quite sensitive on HOV so you might need to keep trying several times when using it.
Holding power button is a hard shut down and it shouldn't ask you to confirm this action. It's ok. Unless you have the system already started it may ask you for reboot options. Even in this case the phone will shut down if you'll still keep the power button down for a long time.
At first you may try the simplest thing I guess. Start recovery (you might remember it should start automatically when you turn off the phone and plug in a charger) and choose the menu option "wipe cache partition". Restart the phone after clearing the cache. There is a small chance but this might help.
If not you have to continue your research with adb commands.
Another option is to asquire sd card, I think it would be easier for you when you are using mac.
Click to expand...
Click to collapse
Yeah, unfortunately the cache partition isn't working. If I buy a SD Card, and I put it in my phone and start, what do you anticipate will happen? Because it's fresh, will it load up as if I am turning on the phone for the first time, or will that depend on whether or not my problem is related to the ClockworkRecovery or the phone itself? Sorry for all the questions, but I really appreciate the help.
parthinhell said:
Well you can flash an RUU to get the stock rom back, it will get rid of the recovery and you will be able to start from stock.
Click to expand...
Click to collapse
Thanks for the feedback, but unfortunately, I mentioned my computer doesn't recognize it because based on the research I did, flashing an RUU requires the computer to recognize the device and that didn't work, so that seems to not be an option.
AlvinTheChoster said:
If I buy a SD Card, and I put it in my phone and start, what do you anticipate will happen?
Click to expand...
Click to collapse
You will be able to place ROM file on sd card (using a computer), insert the card into your phone and install new ROM through recovery. Be aware you might need an adapter to use micro sd card on your pc (usually they have a general size sd socket).
You might need to try installing several ROMs because we don't know which kernel has been flashed by Bell guys earlier.
AlvinTheChoster said:
Yeah, unfortunately the cache partition isn't working. If I buy a SD Card, and I put it in my phone and start, what do you anticipate will happen? Because it's fresh, will it load up as if I am turning on the phone for the first time, or will that depend on whether or not my problem is related to the ClockworkRecovery or the phone itself? Sorry for all the questions, but I really appreciate the help.
Thanks for the feedback, but unfortunately, I mentioned my computer doesn't recognize it because based on the research I did, flashing an RUU requires the computer to recognize the device and that didn't work, so that seems to not be an option.
Click to expand...
Click to collapse
OK so get yourself a micro SD card pal and stick a ROM on it. If possible find out form your sister/friend what the previous ROM was so we can all take a guess at what kernel you have on the phone and so select a ROM that will work with it straight away.
As a point of interest did the phone have an SDcard in it at the shop when it booted?
Also could you try doing the three full wipes on the phone from ClockWorkMod. These are
-Factory reset
-Clear Cache
-Advanced Options --> Wipe Dalvik
Then reboot?
regards
Hi guys, This come into our shop the customer had forgotten the screen lock password.
When I go into recovery to do a factory reset / wipe , it wont let me select it, it "jumps" past it when moving the bar up and down. The bar only moves if I "double click" the vol +/- , but it goes past factory reset.
Tried going in with SRS root but still no luck.
Any ideas?
Ped
ped078 said:
Hi guys, This come into our shop the customer had forgotten the screen lock password.
When I go into recovery to do a factory reset / wipe , it wont let me select it, it "jumps" past it when moving the bar up and down. The bar only moves if I "double click" the vol +/- , but it goes past factory reset.
Tried going in with SRS root but still no luck.
Any ideas?
Ped
Click to expand...
Click to collapse
Is it stock recovery, cmw or twrp?
Sent from my SM-T210R using Tapatalk
Hi , its stock , unmodded.
Thanks
ped078 said:
Hi guys, This come into our shop the customer had forgotten the screen lock password.
When I go into recovery to do a factory reset / wipe , it wont let me select it, it "jumps" past it when moving the bar up and down. The bar only moves if I "double click" the vol +/- , but it goes past factory reset.
Tried going in with SRS root but still no luck.
Any ideas?
Ped
Click to expand...
Click to collapse
Watch THIS video about this issue.
This is for CWM but it is the same issue with stock recovery.
Just use the volume up/down and even if the highlight doesn't change, hit the power button to choose the option you want.
Superb.
You were absolutely right, that worked perfectly.
Many thanks.
I was switching the phone from dalvik to ART but the phone kept restarting to the black samsung logo :crying::crying:
i don't know what to do, there is not a stock rom to flash or to install on it
please please help!!
I hear it takes a while to boot after switching. Give it a min. Don't take the battery out while it's restart. You could mess up the process.
b0Ne83 said:
I hear it takes a while to boot after switching. Give it a min. Don't take the battery out while it's restart. You could mess up the process.
Click to expand...
Click to collapse
it keeps restarting and restarting , it wont boot
Had this happen to me too on both the S5 and my Note 4, ART on Samsung phones seems to be very unstable at the moment, and its hit or miss, only thing I could find to do is put it in recovery mode and do a factory reset.
zacharyt86 said:
Had this happen to me too on both the S5 and my Note 4, ART on Samsung phones seems to be very unstable at the moment, and its hit or miss, only thing I could find to do is put it in recovery mode and do a factory reset.
Click to expand...
Click to collapse
i tried putting it on recovery mod but it wont go thru
Take out the battery for about 10 seconds then put it back in, you should have a blank black screen, now hold the volume up, power, and home button simultaneously the screen should flicker after the galaxy note 4 logo and you'll see "entering recovery" in blue letters at the top, you can stop holding the buttons after you see that. After a couple second you should enter the stock recovery where you can factory reset.
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zacharyt86 said:
Take out the battery for about 10 seconds then put it back in, you should have a blank black screen, now hold the volume up, power, and home button simultaneously the screen should flicker after the galaxy note 4 logo and you'll see "entering recovery" in blue letters at the top, you can stop holding the buttons after you see that. After a couple second you should enter the stock recovery where you can factory reset.
Click to expand...
Click to collapse
i tried that but whenever the it says "entering recovery" last 2 second and flash back restarting and wont go through
I don't know what to try other then that, there is no way to flash back to stock or anything like that, only other suggestion I'd have for you is return to where you bought it and get an exchange, you didn't do anything to void warranty so you should still be covered.
zacharyt86 said:
I don't know what to try other then that, there is no way to flash back to stock or anything like that, only other suggestion I'd have for you is return to where you bought it and get an exchange, you didn't do anything to void warranty so you should still be covered.
Click to expand...
Click to collapse
that's what I'm going to do.
Thanks,
i went to the store and got exchange it for a new one but i lost everything that was in it
still better then nothing
thanks for those who tried to help
Glad to see you at least got a working one, sucks that you lost everything, but your right, better than a non-working phone.