Hi,I have a note 10+ and I had 2 huge folders of music. I connect it with PC and deleted one of the folder, then I got the error that device not responding. I removed the cable, checked the first folder was gone, then I deleted the second folder using solid explorer. But my mobile is still showing the same storage as before. I tried looking with SD Maid and few other memory analyzing apps to see what is taking place. The app "disk usage" showing 95.6gb is taken by system data, but I cannot figure out which folder I should look for.. I also tried clearing system cache from recovery menu.. but nothing is working.
anyone have any suggestions other than resetting the device?
The device is not rooted btw.
thanks
Enable show root storage under settings/other in solid explorer and check if you can spot redundant music folders and if it then allows you to delete it.
I ran into the same issue. Since I updated to Android 10, the storage space was not available after deleting a file or a folder. The only work around was to reset the phone and activate the trashcan everywhere. Then each time you delete a file or a folder, you go to your trashcan and you empty it. Problem solved for me. I guess this is a bug within Android 10 as I have the same issue on both my Note 9 512Gb and my Note10+ 512Gb (both Exynos). Hope it helps!
I think that this issue is generated by the new way of the file management, I read here in XDA before android 10 release, that files generated by an app would only be accessible by that particular app, the author of the article was very worried about this, , because although this supposedly makes the device more secure, it generates other problems, as the one exposed here, I blocked updates because of this very reason, the convoluted new file management
Do you have file guardian from galaxy labs? That's where i found my deleted stuff which still took space. I got back almost 80gb after deleting all of it.
deejhay14 said:
Do you have file guardian from galaxy labs? That's where i found my deleted stuff which still took space. I got back almost 80gb after deleting all of it.
Click to expand...
Click to collapse
Indeed I use it. I found 3gb inside this folder. Mostly app updates! Thanks for your info
I downloaded file guardian from sammobile, installed but cannot find the icon to run it from. It shows up in system/apps/file guardian but of course it can’t be run from there. Where was your icon hiding?
Kind regards.
g0tch said:
I downloaded file guardian from sammobile, installed but cannot find the icon to run it from. It shows up in system/apps/file guardian but of course it can’t be run from there. Where was your icon hiding?
Kind regards.
Click to expand...
Click to collapse
File Guardian is part of Galaxy Labs. You will find the icon under Galaxy Labs app.
Powergeek2017 said:
File Guardian is part of Galaxy Labs. You will find the icon under Galaxy Labs app.
Click to expand...
Click to collapse
Many thanks, I didn't know that. Labs now installed and File Guardian is there. Thanks for your help!
Best Regards,
Related
Has any one got a solution to why the android market will let you download some apps but not others. This problem only happens with certain apps.
Contacted one of the app developers, and he thinks there may be a problem with my data partition.
I'm on stock rom, latest froyo update, and have not rooted. thanks, in advance, for your help.
Do you get an error message?
I just get the message installation unsuccessful
Try resetting ur phone and clear cach or make a different Google account
Sent from my Desire HD using XDA App
region and ROM version also apply
Go to menu/settings/applications/manage applications click the all tab and scroll down to market. Clear data and cache. That should fix it.
Sent from my Motorola Startac running Atari 2600 software!
pwraggcan said:
Go to menu/settings/applications/manage applications click the all tab and scroll down to market. Clear data and cache. That should fix it.
Click to expand...
Click to collapse
+1 for this but if not can you list some example apps so we can see if it's just you (B. East) or not?
The apps i seem to have a problem with are, Cordy the game, storage analyzer, and gun brothers game. I some times have problems with updating from the market. I have to un-install some apps then download them again to update. this happens when the app has been moved to the sd card, but not with all the apps that I have moved to the sd card
B. East said:
The apps i seem to have a problem with are, Cordy the game, storage analyzer, and gun brothers game.
Click to expand...
Click to collapse
No problems here. This is going to be something up with your phone.
B. East said:
I some times have problems with updating from the market. I have to un-install some apps then download them again to update. this happens when the app has been moved to the sd card, but not with all the apps that I have moved to the sd card
Click to expand...
Click to collapse
Not all apps like being on the SD Card. Do all your apps specifically say they have been updated to allow them to be moved to sd card?
You may have to move them to phone if they continue to cause issues (and to be honest, with a 1GB internal memory, putting apps onto a slow sd card really isn't worth doing.
pwraggcan said:
Go to menu/settings/applications/manage applications click the all tab and scroll down to market. Clear data and cache. That should fix it.
Click to expand...
Click to collapse
Did you try this?
If all of the above fails to work you will probably have to factory reset the phone.
I tend to download using wifi, going to try downloading over 3g and see if that makes any difference, if not, will do a factory reset. thanks for the help though.
Before you do that you still haven't said if you cleared the market cache. Did you?
yes, i done that, tried to download again and got a message, "could not install on USB storage or sd card". First time I have seen that message.
Is this whilst trying to update an app or download a new one?
If to update then move the app to the phone first.
this is trying to download a new app.
Had a quick Google and found something to try.
mount the phone so you can access the sdcard.
Set to show hidden files
Go to folder .android_secure
Delete a file in there smdl2tmp1.asec
Then try again.
thanks, I will give it a go. can I use a file explorer to do this, because am not sure how you mount the phone, I am quite new to android, use to use winmo mobiles
you can yes, my favourites are Astro, Linda and ES.
I had a look in android_secure, made sure all hidden files would be visible, and could not find any files at all. checked to make sure that the hidden file visible setting in the file explorer was switched to the correct setting, and could not see any files at all.
Have I lost some files? if i have i have no idea how. do I need to do a factory reset?
B. East said:
I had a look in android_secure, made sure all hidden files would be visible, and could not find any files at all. checked to make sure that the hidden file visible setting in the file explorer was switched to the correct setting, and could not see any files at all.
Have I lost some files? if i have i have no idea how. do I need to do a factory reset?
Click to expand...
Click to collapse
Damn. When I found that possible solution I noticed that as many people said they did have it as said they didn't. I was hoping you would be lucky.
In this case the same file (apparently this is a known bug and has been marked for next version fix) is being stored in the system directory of the phone and without root you can't get access to it.
I'm afraid the only way to clear it (without root) is a factory reset, sorry.
thanks for your help, I will factory reset and see what happens.
I recently flashed cm10.1 on my GS3 and now I've got all my internal storage stuck in the storage/emulated/0/android/obb or storage/emulated/legacy/android/obb locations. Under settings it shows total space 12.05gb, available is 668mb but less than 1/4 of the visual bar is full and accounted for. Sd maid is showing the obb folder is holding 11.39gb but no matter what explorers I use it always appears empty. Anyone know how to free up this spae? I can't find anything anywhere about this. Thank you ion advance.
Edit:
Restoring it doesn't free the space up at all. Even tried restoring my backups and the space remains full.
The obb folder is what holds all of your game data. If you have a lot of games installed, especially ones such as Need for speed, grand theft auto, etc. Go into it and clear out the data for all the games you don't play.
I have zero games installed at all. It shows absolutely no files in the folder both regular and hidden and I cannot do anything to the folder whatsoever. Even a clean wipe won't help
This is all in the CM10.1 thread. It's all user data for different profiles. Format your sd card if you dont like it. Just make sure it's empty.
Sent from my SPH-L710 using xda premium
I have not seen it anywhere. This is all on the internal memory, not the sd card. Everything has stated it's empty but the system storage option in the settings . isn't there some way to force delete this folder?
Page three using the app. I meant internal sd. You can always format it.
http://forum.xda-developers.com/showthread.php?p=35056166
Sent from my SPH-L710 using xda premium
That I have never heard of. I will look into it, thank you.
Tablet terminology, my bad. After switching from CM 10.1 to another ROM and copying its contents to the external sd, I formatted my internal sd in recovery.
Sent from my SPH-L710 using xda premium
Wow it worked! Thank you so much for the help.
My pleasure.
Sent from my SPH-L710 using xda premium
It holds all internal data not just games every app has its own folder.
Sent from my Nexus 7 using XDA Premium App
xtool said:
I recently flashed cm10.1 on my GS3 and now I've got all my internal storage stuck in the storage/emulated/0/android/obb or storage/emulated/legacy/android/obb locations. Under settings it shows total space 12.05gb, available is 668mb but less than 1/4 of the visual bar is full and accounted for. Sd maid is showing the obb folder is holding 11.39gb but no matter what explorers I use it always appears empty. Anyone know how to free up this spae? I can't find anything anywhere about this. Thank you ion advance.
Edit:
Restoring it doesn't free the space up at all. Even tried restoring my backups and the space remains full.
Click to expand...
Click to collapse
there is an xposed module that can fix this problem ..found this in google news app on my tablet,very helpfull for gamers.its called OBB to SD...install xposed framework on device as long as you running dalvic on your phone and not ART,cause xposed is not compatiable with ART,my gues is your running dalvic ...google xposed and read ..i see you have allready solved the problem..just adding to the answer,this is if you wanted to keep the files,for games..it moves all the files to the external storage,just make sure you get a large sd card..i like games,so i really find this mod helpful,also store my games on my 64 gig external storage
workaround and I thought it would be a nice idea to write it here.
I came to the counclusion that if I did a fresh new reset factory and installing a large mount of files in the internal storage's obb folder it ended up being deleted after rebotting my tablet.
So I decided to do a few steps the next time I reseted my tablet. First, I copied my files using my pc into the SD Card. Then, I installed a random game from Google Play so the tablet could "adapt itself" and install its own obb folder. After that, I installed my apps but not all at once but one at the time and rebooting after every installation for making sure it was all ok.
It concluded not having the error again and after having deleted the random game from the begining my tablet had finally worked.
Hope this idea helps someone having the same problem as I did. Just don't copy all obb files at once, don't copying it directly from the computer but copying them from the SD Card and install some random game for making sure it can at least hold those obb files.
Good luck!
Try Root Explorer and Delete the File from Root Folder
Source: http://www.tricks7.in/2017/12/fix-for-obb-game-file-not-deleting.html
what the heck is taking up all my internal space ??? I look at every folder and it sums up to maybe 100MB but still shows using 12BG phone:SPH-L710
boconcepts said:
what the heck is taking up all my internal space ??? I look at every folder and it sums up to maybe 100MB but still shows using 12BG phone:SPH-L710
Click to expand...
Click to collapse
How is anyone else supposed to know what's on your device? Use a root file explorer, not the garbage Samsung one.
Look in Android/data and check all app folders
I keep finding a "bugsensedata" and several "Ping_13621....." files on the sdcard. What is creating these?
creeve4 said:
I keep finding a "bugsensedata" and several "Ping_13621....." files on the sdcard. What is creating these?
Click to expand...
Click to collapse
What ROM are you running? Have you tried to open the files in a root browser to see whats creating them? Some apps like happy bay and certain weather widgets (just to name a couple) add tons and tons of images to your phone to easily access them in the future....try opening the files in a root browser....open them as a text or open them as a picture to see where they are being created....if you cant open them then long press and hit details to find some clues as to where they are coming from
I'm running AOKP. I'll open the files and see if there are any indications as to which app is creating them.
creeve4 said:
I'm running AOKP. I'll open the files and see if there are any indications as to which app is creating them.
Click to expand...
Click to collapse
Had the same thing happen to me. In root browser it has the time and date associated with the file I just eliminated specific apps that I know I didn't use on that day,after deleting bug and ping files, I then tried the ones that I did use until the bugsensedata showed up again.
Hope this helps...
I also suffer from the "Ping_..." files being created
creeve4 said:
I keep finding a "bugsensedata" and several "Ping_13621....." files on the sdcard. What is creating these?
Click to expand...
Click to collapse
Did you ever get to the bottom of what is creating these "Ping_13621....." files?
I too am getting these files created on each boot meaning they can accumulate quite rapidly. I don't even have the same device as you but your post appears to be the only entry regarding this on XDA. I hadn't noticed this issue until today and it is impossible to tell what is creating them as it happens each time i boot but with no identifiable data inside.
DraconianGothic said:
Did you ever get to the bottom of what is creating these "Ping_13621....." files?
I too am getting these files created on each boot meaning they can accumulate quite rapidly. I don't even have the same device as you but your post appears to be the only entry regarding this on XDA. I hadn't noticed this issue until today and it is impossible to tell what is creating them as it happens each time i boot but with no identifiable data inside.
Click to expand...
Click to collapse
Well i think i've worked this one out after removing/ reinstalling over 80 of my apps. The 'rogue' app appears to be the Argos app, a UK retail store. I did look through all apps on my phone to see if any version numbers matched the entry inside the Ping_ files (3.0.8:_ping:GT-N7100:unknown:4.1.2:1.2.3:English:1363794618802) but somehow missed the version number. The current version of the Argos app on the Google Play UK store is 1.2.3, which matches up. I have now recreated this issue a number of times with the same effect.
Of course, there might be other apps which work in the same way, creating multiple small 'Ping_' files.
bugsensedata in my sd card
In my phone, "Wattpad" is creating the bugsensedata. I noticed that bugsensedata appears whenever I open it.
I just changed my RoM to hyperion 7 and am installing my apps one by one. Then, after opening each app, I check My Files. So I am sure that Wattpad does it.
Dear all,
I have been using RMN5 for a while and this is the most f**cking annoying error in this phone (or MIUI's error - i got it in my LG F180L running MIUI7 a long time ago and it happened too)
Every time i connected the phone to PC, i got this problem, I've followed the tips on XDA about disable media storage and download (force stop only in RMN5) and reboot, ok it fixed for a while, but not for long, next time i connect, it happen AGAIN.
I'm so tired of this sh*t and want to get rid of it.
Please, somebody please show me the way.
Thank you
Don't disable those apps instead go to the app settings media storage and download and clear both cache and data, hopes this will solve the problem and move this post to question and answer thread. It belongs there.
you disabled critical system app and complained why you get error messages
This is the Android Media Scanner, looking for files to index on your storage.
Some options are:
Try creating a file called '.nomedia' in every folder, and the problem should dissapear. In that case you may have a corrupted file somewhere, so try to delete the .nomedia file in some of the suspected folders to see if the problem comes back (or google something like 'android.process.media .nomedia' for a better explanation or solution.
You can also enable debuggind (via developer options), to inspect the problem with adb logcat, or to install a logcat related app from Play Store, in case the dump that should appear at the time of the error contains some hint.
rgawenda said:
This is the Android Media Scanner, looking for files to index on your storage.
Some options are:
Try creating a file called '.nomedia' in every folder, and the problem should dissapear. In that case you may have a corrupted file somewhere, so try to delete the .nomedia file in some of the suspected folders to see if the problem comes back (or google something like 'android.process.media .nomedia' for a better explanation or solution.
You can also enable debuggind (via developer options), to inspect the problem with adb logcat, or to install a logcat related app from Play Store, in case the dump that should appear at the time of the error contains some hint.
Click to expand...
Click to collapse
I'm having this issue after updating my Samsung GT-N8013 to lineageos 16.0. When you say to put a .nomedia file in every folder, do you litterally mean every single folder on both the tablet and sd card or a certain level of folder?
tcfulmer said:
I'm having this issue after updating my Samsung GT-N8013 to lineageos 16.0. When you say to put a .nomedia file in every folder, do you litterally mean every single folder on both the tablet and sd card or a certain level of folder?
Click to expand...
Click to collapse
The .nomedia flag file will stop the scan in the directory it's placed and all of the directories contained in it.
I ended up reinstalling the the OS 16.0 rom for my Samsung N8013. It took a total of running the installation 3 times but it finally became stable.
I've a Xiaomi Mi 10T Lite, but all my music and pictures get randomly removed all the time and then I need to download them again.
I don't remove them myself for clarity.
I guess the cleaner app removes it but there is no option to add them to exceptions and there is also no option to turn off auto clean.
This is a very annoying problem and I'm tired to download all my music and pictures over and over again so how can I solve this?
Googole said:
I've a Xiaomi Mi 10T Lite, but all my music and pictures get randomly removed all the time and then I need to download them again.
I don't remove them myself for clarity.
I guess the cleaner app removes it but there is no option to add them to exceptions and there is also no option to turn off auto clean.
This is a very annoying problem and I'm tired to download all my music and pictures over and over again so how can I solve this?
Click to expand...
Click to collapse
Maybe your device has something like "storage manager" active?
Go into settings and then storage, see if you find something suspicious.
Uninstall or disable cleaning app... you really need to play with your device more.
That cleaner app sounds more like malware
blackhawk said:
Uninstall or disable cleaning app... you really need to play with your device more.
That cleaner app sounds more like malware
Click to expand...
Click to collapse
I've found out that Cleaner is useless and is just a waste of space so I removed it.
I hope my problem is solved.
User699 said:
Maybe your device has something like "storage manager" active?
Go into settings and then storage, see if you find something suspicious.
Click to expand...
Click to collapse
I've made a screenshot of the Storage page.
Screenshot_2021-04-19-11-09-51-509_com.miui.securitycenter.jpg
drive.google.com
I don't know if it is suspicious but Other is 8,61GB
Removing Cleaner didn't solve my problem.
I download my music from Google Drive and all music downloaded from there is gone now.
The songs that I didn't download from Google Drive aren't removed.
The most of the pictures are removed too, but some didn't.
Googole said:
Removing Cleaner didn't solve my problem.
I download my music from Google Drive and all music downloaded from there is gone now.
The songs that I didn't download from Google Drive aren't removed.
The most of the pictures are removed too, but some didn't.
Click to expand...
Click to collapse
Well If so, have a look at gdrives settings.
Also: Are gdrive files in another folder than those not being removed?
Could be malware... you know odd behavior.
The OS or an app may have been corrupted.
A factory reset be a good idea at this point.
Self destructing files aren't normal.
Is it just Google stuff that's vaporizing?
If so maybe deleting/recreating your Google account might solve it.
I'm leaning towards a full nuke of that OS though.
I don't trust Google with any of my data management other than Gmail. I backup and load everything from the SD card, flash stick and hdds.
blackhawk said:
Could be malware... you know odd behavior.
The OS or an app may have been corrupted.
A factory reset be a good idea at this point.
Self destructing files aren't normal.
Is it just Google stuff that's vaporizing?
If so maybe deleting/recreating your Google account might solve it.
I'm leaning towards a full nuke of that OS though.
I don't trust Google with any of my data management other than Gmail. I backup and load everything from the SD card, flash stick and hdds.
Click to expand...
Click to collapse
True, could be malware.
A malware checking app would be a first step. If you can run adb on your computer you can check for modifications made on the file system (as you operate as "shell" instead of "root" (unless you are rooted) you won't be able to read everything. Actually you'll get "access denied" very often. But if you find system directories/files with another date then the 'standard recovery date' this could be a sign for malicous activity)
User699 said:
True, could be malware.
A malware checking app would be a first step. If you can run adb on your computer you can check for modifications made on the file system (as you operate as "shell" instead of "root" (unless you are rooted) you won't be able to read everything. Actually you'll get "access denied" very often. But if you find system directories/files with another date then the 'standard recovery date' this could be a sign for malicous activity)
Click to expand...
Click to collapse
There's another possibility, a malware jpeg.
I ran into two in the last 15 years, one a year ago on my N10+. Downloaded from a site into the download folder it corrupted many files in that folder. Some only had damage to the file name and were easily repairable, some were not.
Deleted all I couldn't repair or was in doubt about especially the tainted jpeg.
If that jpeg would have been moved to another folder the same thing would have happened.
The only way to stop this type of malware is to find the infected jpeg. It may not show up on many or any virus/malware scans. I found this one because I noticed the damage immediately after viewing it in downloads. If one one these gets in your database they are little nightmare. One reason I keep downloads in the Download folder for examination, especially jpegs, are these little nasties.
Not real common but they're out there.
blackhawk said:
Could be malware... you know odd behavior.
The OS or an app may have been corrupted.
A factory reset be a good idea at this point.
Self destructing files aren't normal.
Is it just Google stuff that's vaporizing?
If so maybe deleting/recreating your Google account might solve it.
I'm leaning towards a full nuke of that OS though.
I don't trust Google with any of my data management other than Gmail. I backup and load everything from the SD card, flash stick and hdds.
Click to expand...
Click to collapse
I've done a factory reset earlier but it didn't solve the issue.
All music and the most of the pictures downloaded from Google Drive are removed all the time.
User699 said:
True, could be malware.
A malware checking app would be a first step. If you can run adb on your computer you can check for modifications made on the file system (as you operate as "shell" instead of "root" (unless you are rooted) you won't be able to read everything. Actually you'll get "access denied" very often. But if you find system directories/files with another date then the 'standard recovery date' this could be a sign for malicous activity)
Click to expand...
Click to collapse
I'll check for malware and I'll let you know what the results are.
blackhawk said:
There's another possibility, a malware jpeg.
I ran into two in the last 15 years, one a year ago on my N10+. Downloaded from a site into the download folder it corrupted many files in that folder. Some only had damage to the file name and were easily repairable, some were not.
Deleted all I couldn't repair or was in doubt about especially the tainted jpeg.
If that jpeg would have been moved to another folder the same thing would have happened.
The only way to stop this type of malware is to find the infected jpeg. It may not show up on many or any virus/malware scans. I found this one because I noticed the damage immediately after viewing it in downloads. If one one these gets in your database they are little nightmare. One reason I keep downloads in the Download folder for examination, especially jpegs, are these little nasties.
Not real common but they're out there.
Click to expand...
Click to collapse
All my pictures are in the .jpg format
Create a folder in the root directory (not in any other folder) of your storage
In this folder create another two folders - one for music & one for pictures
Move all pictures & music to these folders
This will eliminate sync from apps deleting anything as they shouldn't have access to these folders
If they are still being deleted after this then the user is telling an app to delete them (intentionality or unintentionally)
TheFixItMan said:
Create a folder in the root directory (not in any other folder) of your storage
In this folder create another two folders - one for music & one for pictures
Move all pictures & music to these folders
This will eliminate sync from apps deleting anything as they shouldn't have access to these folders
If they are still being deleted after this then the user is telling an app to delete them (intentionality or unintentionally)
Click to expand...
Click to collapse
Thanks for your suggestion, I'll try it and let you know what the result it.
I've downloaded MalwareBytes, scanned my phone but it didn't find any malware @blackhawk
Googole said:
I've downloaded MalwareBytes, scanned my phone but it didn't find any malware @blackhawk
Click to expand...
Click to collapse
Since you said you did a factory data reset there must be an app somewhere which is responsible for that.
I would check Google Drive – I don't even have a google account so I can't check it, but maybe GDrive is deleting files automatically.
Is it ONLY GDrive files being deleted?
User699 said:
Well If so, have a look at gdrives settings.
Also: Are gdrive files in another folder than those not being removed?
Click to expand...
Click to collapse
I've looked at the Gdrive settings, but I couldn't find anything related to the problem.
The Gdrive files are on Google Drive and those not being removed and removed are in my internal storage.
User699 said:
Since you said you did a factory data reset there must be an app somewhere which is responsible for that.
I would check Google Drive – I don't even have a google account so I can't check it, but maybe GDrive is deleting files automatically.
Is it ONLY GDrive files being deleted?
Click to expand...
Click to collapse
I've checked the Google Drive settings but I couldn't find anything related to the problem.
Only files downloaded from Gdrive are deleted.
Files downloaded from other places aren't deleted.
Googole said:
I've checked the Google Drive settings but I couldn't find anything related to the problem.
Only files downloaded from Gdrive are deleted.
Files downloaded from other places aren't deleted.
Click to expand...
Click to collapse
And GDrive downloads them into Downloads folder?
If not you could try to move these things into another folder and see whether they will be deleted again or not.